Technical Writer jobs at Cmt Association, Inc.

Job DescriptionSalary: is IN-OFFICE ABOUT US CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies.As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our core values of Integrity and Commitment, CMTs mission is to continue delivering the highest quality servicesto our customers by applying best practices from our team of Industry experts ensuring not only our customers success, but the establishment of CMT Services as their Reliable Partner of Choice. Job Title: Proposal Writer Location: Hyattsville, MD (Fully on-site) FLSA Status: Non-Exempt Supervisory Responsibility: None Responsibilities Include: Create, write, and revise proposals and materials for federal government solicitations. This includes but is not limited to: Requests for Proposals (RFPs)/Requests for Information (RFIs), Task Orders, and PowerPoint presentations. Perform edits for consistent tone and flow (one-voice) across proposal sections/volumes. Managing smaller proposals, including pre-proposal planning activities, read and assess RFPs or RFQs. Outline response, maintain compliance oversight, write sections, coordinate reviews. Write clear, persuasive, and articulate proposal sections translating complex ideas into easily understandable text. Write technical, management, resume, and/or past performance sections as needed. Collaborate with the capture manager, subject matter experts, solution architects, to refine proposal sections and ensure accuracy, compliance, consistency, and reflect win strategies. Maintain company technical library. QualificationsRequired: At least 5 years proposal writing experience for federal, state, local, and utility contracts. Understanding of compliance with Government RFP/RFQs. Able to follow directions and verbal orders with minimal supervision. Excellent work ethic and excellent organizational, written and verbal communication skills. Capable of creating complete and compelling proposals. Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities to create high-quality material. Ability to successfully execute multiple tasks simultaneously. Dynamic interpersonal skills to interact with all levels of management. Proficient in all Microsoft Office applications. Qualifications Desired: Current experience with writing proposals for government, state, local, and utility contracts. Strong interpersonal and relational skills. Detail-oriented with ability to multi-task. Collaborative with ability to work with cross functional support for BD initiatives. ANTICIPATED START DATE FOR ASSIGNMENT ASAP EQUAL OPPORTUNITY EMPLOYER & ANTI-DISCRIMINATION CMT Services, Inc.is an EqualEmploymentOpportunity and Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, ancestry, sex, gender identity, pregnancy, family status, religion, age, marital status, sexual orientation, military status, veteran status, disability, genetic information/history or any other personal characteristic protected by law. DRUG AND ALCOHOL-FREE WORKPLACE CMT Services, Inc. maintains a workplace free of drug and alcohol abuse. Any unlawful manufacture, distribution, dispensing, possession, or use of drugs, and the abuse of drugs or alcohol is prohibited in the business workplace. Any violation of the Drug and Alcohol-Free Workplace policy may result in disciplinary action, up to and including discharge/termination.

Who We Are: It's exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. The Impact You Will Have: As an IT Business Analyst at QTS, you will work with business leaders to identify and translate user requirements into user stories, design documentation, timelines process flows and other documentation as needed. You will need excellent written and verbal skills with the ability to facilitate meetings and larger workshops to drive continuous process and platform improvements. What You Will Do: Gathering requirements and translating the requirements into functional design specifications, use cases and/or business process flows. Create process documentation, and user stories. Work with Business and Technical teams to groom and prioritize. Work on Agile implementations with Scrum Masters, Product Owners, and Program Leaders, etc. Facilitate working sessions with Product Owners and Business teams. Give demo to Product Owners and Business stakeholders. Test the application and confirm test cases for the testing team. Organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities. Interpret user needs and create detailed user stories that will meet the Developer's needs. Manage and prioritize requirements in collaboration with cross functional teams. Adjust the requirements based on timeline, complexity and other business drivers. Analyze complex business processes, identify automation opportunities, identify business requirements, reengineer process to improve automation potential. Research, analyze and troubleshoot production support issues. Able to work with a high level of independent capability and initiative, while being able adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision. What You Need to be Successful: Bachelor's degree in Management Information Systems or related field or equivalent professional experience. Five or more years of experience as a Business Analyst or other relevant experience. Prior experience working with Salesforce products such as Sales Cloud, CPQ, etc. Experience with Agile/Scrum methodology. Experience in creating mockups, wireframes, and prototypes. Experience in leading/facilitating requirement meetings during business requirement gathering sessions or design discussions. Experience in SaaS subscription-based customer support, Customer Success as well as Post-Sales process, preferably with a high-tech company. It Would be Great to Have: Salesforce certifications. Prior experience with Workday Financial. Experience leading and developing enhancements and process improvements in Salesforce. Project Management skills. Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability. Scrum training and/or certifications. The Skills You Need: Extremely organized, capable of multitasking and managing their time well. Excellent written and verbal communication skills. Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint). Demonstrate willingness to partner across internal departments. Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements. Strong critical thinking skills to assess current processes and propose new ideas. Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes. Self-Starter - Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members. Must have experience communicating how changes in requirements result in changes to the original level of effort or timeline. The Perks (and these are just a few!): QRest Sabbatical Employee Stock Purchase QTS scholarship for dependents Eagle Club award trip eligibility Paid volunteer days Tuition assistance, parental leave and military leave assistance TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.

Job Title: Proposal Writer/Manager - Government Clients Duration: Full -Time. We are seeking a highly skilled Proposal Writer/Manager to join our team. This position will focus on supporting our government clients by managing and writing compelling, clear, and persuasive proposals for government contracts. The ideal candidate will have a deep understanding of the government procurement process, a strong background in proposal writing, and experience working on federal, state, and local government contracts. Key Responsibilities: Lead the development and submission of government proposals, ensuring compliance with RFP (Request for Proposal) requirements, and aligning proposals with client needs. Manage and coordinate proposal efforts from initiation through submission, including working closely with internal teams and subject matter experts to gather and compile relevant content. Draft, edit, and format proposal sections, including technical, management, past performance, and cost -volume sections. Conduct proposal reviews, including compliance and quality assurance checks, to ensure the final proposal is polished, competitive, and fully responsive. Maintain a library of proposal templates, past proposals, and other relevant resources to streamline future proposal development. Research government contracting opportunities and stay up to date on federal, state, and local procurement trends and regulations. Work directly with senior management and capture managers to define strategy and ensure proposal alignment with company goals and client requirements. Support proposal team with timeline management, ensuring proposals are submitted on time and in full. Qualifications: Bachelor's degree in a relevant field; advanced degree preferred. Minimum of 5 years of experience in proposal writing and management, with a focus on government contracts. In -depth knowledge of government procurement regulations and proposal formats, including FAR (Federal Acquisition Regulation), DFARS, and other industry standards. Strong written and verbal communication skills, with an ability to articulate complex concepts clearly and concisely. Experience working with government clients. Ability to work under pressure, manage multiple deadlines, and collaborate with cross -functional teams. Proficient in Microsoft Office Suite and proposal management software (e.g., Deltek, Adobe, etc.). Preferred Skills: Familiarity with specific government agencies and their contracting processes. Prior experience with technical writing or proposal content related to IT, cybersecurity, defense, or other government -focused sectors. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. Collaborative and dynamic work environment with a focus on innovation and excellence.

About Retail Bank We're doing amazing things across Retail Bank and continue to make progress on Making Banking Surprisingly Easy. We're offering our customers stress-free products of everyday banking (360 is everywhere), we're creating a differentiated digital experience (top-rated app, amazing Ambassador tools), we're progressing on our location strategy (we now have 63 Cafés open across the country), our Ambassadors are delivering our brand experience across the footprint regardless of whether a customer is in a Branch or Café (they're here to assist and support our customers and communities-NOT sell), and we're telling our story to the nation (Jeremy is a household name). About the Team We, the Associate Insight and Media (AIM) Team, provide simple, compelling, engaging communications and multimedia experiences, as well as resources empowering our Branch and Café Ambassadors with the knowledge they need to help our customers succeed-all in the spirit of collaboration, style, grace, and fun! With dedication to the Ambassador, creation of a consistent and legendary customer experience, well-managed curation, and inclusive sharing of knowledge, we help Ambassadors feel supported, connected and included. About the Role As a Sr. Content Writer, you'll be part of a smart, creative and talented team responsible for crafting and writing effective communications that inform, compel and deliver excellence to our Ambassadors and associates. You'll play a key role in the formal copywriting, drafting and formatting of communications impacting bank operations and Ambassadors' day-to-day, along with the bank's bottom line. You'll be at the forefront in this position, you'll contribute immediately through copywriting, while strengthening your collaboration and influencing best practices. The ideal candidate is a master of their craft, a versatile writer who writes equally as compelling and effective copy for technical and operational resources as they do marketing, long-form stories, and creative intent. The desired experience and skill set for the ideal candidate includes: You have a keen eye and discernment as to what to say and how to say it. You've got a strong grasp on the importance of how information is organized and arranged for consumption/recall based on a variety of learning styles-striking the right level of detail for the audience. You're a natural editor and journalist. You notice grammatical errors and are comfortable editing and making recommendations to other copywriters. You can curate a story grounded in our business and strategy, and deliver it in a compelling narrative. You juggle multiple tasks masterfully while delivering great results. There's always something going on and, when there's not, you can find something else to do. We're looking not only for someone who can tackle what we can see-we need someone with the foresight to peek around corners and come up with new ideas to stop problems before they start. We're inherently entrepreneurial, which means we're never without multiple projects in flight. You take pride in your work. We may work in the Home Office, but the Branch and Café resources and environment are a direct result of our dedication. We strive for excellence. You're able to communicate across different audiences. You have excellent written and verbal communication skills. We work with varying levels of leadership, responsibilities, departments, and industries. It's imperative you know your audience and can wear many conversational hats. The ability to influence across and up is key to success in this position as you'll be collaborating with various partners across the team and all of Retail Bank on a day-to-day basis. You're no stranger to editorial style guidelines. You're obsessed with accuracy and possess strong writing skills and a command of our brand voice (i.e. clear, concise, personable, friendly and accurate). You're digitally savvy. You know more than copy and paste keyboard shortcuts, and easily learn and employ new applications and tech -niques for the benefit of the communications experience. You read online news feeds, peruse blogs and follow writing trends. You may even get news-to-know delivered to your inbox. You're a team player and thrive in a fast-paced production environment. 5 o'clock watchers need not apply. We balance our workloads and have a great time with each other, however we have lofty goals that can't tell time. “That's not my job” is not in our vocabulary. We're always in each other's corner. We strive for a delicate balance of play, purpose and home life fulfillment. You plan ahead and can adapt to change quickly. We want you to be able to see what's coming our way while being flexible and adaptive. We only look backwards to learn; otherwise we're looking to the future. Our decisions are rooted in strategic analysis with a taste for innovation. You've got writing game and can show it. You have a portfolio with at least 3-5 writing samples for internal review. Your day-to-day may look like: Executing operational communications processes to ensure well-managed, high-quality, on-brand content: Writing operational procedures, communications, intranet articles/stories and/or video content to support various projects and initiatives in accordance with our brand and style guidelines for review by senior copywriters Partnering with project clients, intent owners, Legal, Risk, and Compliance to reach desired outcomes by clarifying needs and providing apt solutions Participating in the on-call schedule to provide urgent communication support that may occur outside of regular business hours Submitting copy/content to publish in newsletters, intranet posts and/or Pinpoint pages Participating in regular team meetings for information and assignments to support new intent impacting Branch and Café Managing assigned START intakes, completing the approval process, keeping the START Announce back-end up to date Promoting the associate experience with timely, thoughtful and informed responses to feedback Collaborating with Well-Managed Process Owner on process improvement work by lending insights, support and feedback Building connections with the broader C&O/Retail Bank and enterprise-wide comms communities Supporting miscellaneous copy content needs as needed to support Branch and Café Team, or elevate the Branch and Café Team story Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 3 years of experience in short and long-form writing for digital channels including email, e-newsletters, web pages, online articles, video, or knowledge management platforms At least 1 year of experience with Google Workspace Preferred Qualifications: Bachelor's in English, Marketing, Journalism, Communications 4+ years of marketing copywriting, technical writing, or creative writing experience 4+ years of writing experience in a retail or banking environment 1+ year of experience working with Agile methodologies 1+ year of experience formatting and laying out online articles 1+ year of experience writing external content or learning content 6+ months Chariot experience or another content management system (CMS) 6+ months process documentation experience Strong written and verbal communication skills Solid judgment and an associate-first focus in pursuit of resolving questions Strong attention to detail and organizational skills Inclination for problem solving Ability to manage multiple priorities and deadlines, and work in a time-bound, fast-paced environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $86,300 - $98,400 for Sr. Communications Associate Richmond, VA: $78,400 - $89,500 for Sr. Communications Associate Wilmington, DE: $78,400 - $89,500 for Sr. Communications Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Junior TCTO/EC Technical Writer Deployed to the U.S. Coast Guard (USCG), write and provide administrative support for technical orders and engineering change documents related to USCG surface fleet logistics. Maintain engineering change project files as per established procedures and style guides. Draft prototype packages for review and signature. Coordinate reviews of preliminary and final engineering change documents. Support the execution of technical orders, engineering change development, and deployment functions. Required Skills Demonstrated excellence in speaking, reading, and writing in American English using proper grammar and punctuation. Oral and written communication skills to prepare complete, logically arranged, and legally defensible technical documents for incorporation into contracts are essential. This position involves speaking to a wide variety of people, both internal and external to the Coast Guard, and in commercial industries that serve the Coast Guard's needs. Excellent organizational skills and attention to detail. Ability to meet deadlines and work independently. Ability to edit and proofread the work of colleagues, especially of detailed technical documentation and reports. Working knowledge of all standard office equipment (phones, computers, scanners, copiers, etc.) as well as Microsoft Office applications. Excellent communication skills with all team members and agency personnel. Ability to work in a team environment that requires collaborating with others to solve problems and develop innovative solutions, often working with a diverse group of people who are geographically dispersed. Working knowledge of varying Coast Guard processes, principles, and tools such as databases used to review, maintain, and update cutter maintenance records. Desired Skills Working knowledge of Coast Guard tools: Fleet Logistics System (FLS), Naval & Electronics Supply Support System (NESSS), Electronic Asset Logbook (EAL), CG-LIMS STIP, SFLC Central, MPC Electronic Routing tools, and CG-LIMS. Job Duties Provide support to assist the agency with Time Compliant Technical Order (TCTO)/Engineering Change (EC) and administrative support. Collect, review, and analyze technical orders and engineering change documents. Support the execution of TCTO/EC development and deployment functions. Maintain engineering change project files per the current SFLC process and desk guides. Initiate and track tasking activities for engineering design, planned maintenance, configuration, and supply documentation using applicable IT tool(s). Draft prototype packages for Product Line Management review and signature. Prepare draft and final engineering change documents incorporating deliverables that address all surface fleet elements of logistics. Coordinate reviews of preliminary and final Engineering Change documents with Product Line and Shared Service Divisions of SFLC. Complete other engineering administrative tasks to move engineering changes from conception to deployment. Experience and Education Qualifications Minimum five (5) years' experience writing, reviewing, and editing engineering and technical documents and presentations. Minimum Associate's degree from an accredited college or university. Work Location Baltimore, MD, on-site at a Federal Government client. Security Clearance Requirements Must be able to obtain Public Trust clearance. Powered by JazzHR UfkaAkLU8I

External Description: Develops and delivers a wide range of written content for an assigned group of investment products through independent research, analysis, and collaboration with investment professionals. The focus of the content is to clearly communicate factors that have driven portfolio performance, positioning decisions, and other key perspectives of portfolio management to clients and prospects. Responsibilities Writes investment content for client and marketing communications for an assigned group of investment strategies. These communications include client reports, RFP responses, intellectual capital, and Web content. Works both independently and with investment professionals to interpret data related to portfolio results and investment management decisions. Based on this data analysis, engagement with investment staff, and additional research, produces insightful, clear commentary that reflects the perspective of the portfolio manager. Delivers content on scheduled deadlines for a range of investment vehicles-including funds, separate accounts, and associated portfolios-and both institutional and retail audiences. Adheres to writing guidelines and internal standards to ensure investment content meets compliance, quality, and style requirements. Qualifications Required: Bachelor's degree or the equivalent combination of education and relevant experience AND 2+ years of total relevant work experience Preferred: Professional Writing Collaborative Editing A foundational understanding of capital markets and investment products FINRA Requirements FINRA licenses are not required and will not be supported for this role. Work Flexibility This role is eligible for hybrid work, with up to two days per week from home. City: State: Community / Marketing Title: Investment Writer I Company Profile: Location_formattedLocationLong: Maryland, US CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Red River Technology is actively seeking a dedicated and highly skilled Technical Writer to join our team in supporting a mission-critical program for the Navy. This is an exceptional opportunity to contribute to the success of a crucial initiative that directly enhances national operational readiness across the entire US Naval Fleet. As a Technical Writer, you will collaborate and work closely with our training team as well as our technical subject matter experts to plan, organize, research, write, edit, format, and produce complex technical, administrative and training documents (e.g., policies & procedures, directives, technical architectural design, reports, hardware and software documentation) for internal and external audiences, using a variety of content delivery tools. Responsibilities: Work with Program Manager to escalate issues, review workload, and provide suggestions for continuous improvement to process or writing/editing tools or resources Research highly technical subject matter, organize information from multiples sources, and write technical content that is comprehensible to a wide audience of readers Prepare various documentation to effectively communicate complex and technical information to non-technical and senior leader stakeholders Manage and coordinate data calls to and from Subject Matter Experts, internal contributors, or subcontractors Review and edit technical information prepared by other team members for compliance, quality, accuracy, clarity, and content Create and maintain the information architecture Work with team Videographer in the development of scripts and videos Assist Training Developer in the development of written training aids Requirements: Bachelor's degree in Computer Science, Information Technology, Technical Writing or related discipline or applicable work experience. Six years of experience in technical writing in the government sector. Active Secret Clearance . Superior communication and interpersonal skills, with the ability to effectively collaborate with internal and external technical and non-technical stakeholders. Expertise in Microsoft Office Suite of applications (Word, PowerPoint, Excel, Smart Sheets, and Visio) and other content delivery tools. Expertise in assessing technical information and writing content suited to wide audiences. Advanced knowledge in technical communication, including various reports, presentations and/or academic practices and standards. Knowledge of the end-to-end documentation process, from intake to printed and electronic output and distribution. As a Technical Writer, you will play a critical role in the successful delivery of large-scale government programs. Your expertise in technical writing and your ability to effectively communicate complex technical information to various audiences will contribute to the achievement of program objectives. You will work in a dynamic and fast-paced environment, interacting with various stakeholders to deliver high-quality results. If you are a motivated and skilled Technical Writer with a passion for technical writing in the government sector, we encourage you to apply. Join our team and be part of our mission to deliver successful programs that meet the needs of our government clients. Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). EOE M/F/DISABLED/Vet Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Junior TCTO/EC Technical Writer Deployed to the U.S. Coast Guard (USCG), write and provide administrative support for technical orders and engineering change documents related to USCG surface fleet logistics. Maintain engineering change project files as per established procedures and style guides. Draft prototype packages for review and signature. Coordinate reviews of preliminary and final engineering change documents. Support the execution of technical orders, engineering change development, and deployment functions. Required Skills Demonstrated excellence in speaking, reading, and writing in American English using proper grammar and punctuation. Oral and written communication skills to prepare complete, logically arranged, and legally defensible technical documents for incorporation into contracts are essential. This position involves speaking to a wide variety of people, both internal and external to the Coast Guard, and in commercial industries that serve the Coast Guard's needs. Excellent organizational skills and attention to detail. Ability to meet deadlines and work independently. Ability to edit and proofread the work of colleagues, especially of detailed technical documentation and reports. Working knowledge of all standard office equipment (phones, computers, scanners, copiers, etc.) as well as Microsoft Office applications. Excellent communication skills with all team members and agency personnel. Ability to work in a team environment that requires collaborating with others to solve problems and develop innovative solutions, often working with a diverse group of people who are geographically dispersed. Working knowledge of varying Coast Guard processes, principles, and tools such as databases used to review, maintain, and update cutter maintenance records. Desired Skills Working knowledge of Coast Guard tools: Fleet Logistics System (FLS), Naval & Electronics Supply Support System (NESSS), Electronic Asset Logbook (EAL), CG-LIMS STIP, SFLC Central, MPC Electronic Routing tools, and CG-LIMS. Job Duties Provide support to assist the agency with Time Compliant Technical Order (TCTO)/Engineering Change (EC) and administrative support. Collect, review, and analyze technical orders and engineering change documents. Support the execution of TCTO/EC development and deployment functions. Maintain engineering change project files per the current SFLC process and desk guides. Initiate and track tasking activities for engineering design, planned maintenance, configuration, and supply documentation using applicable IT tool(s). Draft prototype packages for Product Line Management review and signature. Prepare draft and final engineering change documents incorporating deliverables that address all surface fleet elements of logistics. Coordinate reviews of preliminary and final Engineering Change documents with Product Line and Shared Service Divisions of SFLC. Complete other engineering administrative tasks to move engineering changes from conception to deployment. Experience and Education Qualifications Minimum five (5) years' experience writing, reviewing, and editing engineering and technical documents and presentations. Minimum Associate's degree from an accredited college or university. Work Location Baltimore, MD, on-site at a Federal Government client. Security Clearance Requirements Must be able to obtain Public Trust clearance.

Job Title: Technical Writer. Duration: Full -Time. NEED IRS MBI Clearance. Key Role: Support a highly visible and mission critical program working closely with the Business and Technical Architecture and Engineering SMEs to develop, manage, and update variety of technical documentation. Perform data analysis and research and presenting findings to key stakeholders. Collaborate with the Agile Delivery Teams Scrum Masters to manage technical documentation. Understand the technical and functional requirements to be able to review technical documentation for compliance and approval. Collaborate with business and technical team members as needed to ensure documentation is clear and concise. Maintaining spreadsheets and other artifacts that capture reference tables and configurations. Help maintain Application Data Dictionaries. Basic Qualifications: Experience in interfacing with Business stakeholders, capture requirements and rules and translate them for the larger team Knowledge of the system development life cycle and software project management approaches and requirements, design, and testing techniques Knowledge of established and emerging data technologies, data visualization, and unstructured data Ability to obtain a security clearance Bachelor's degree Additional Qualifications: Experience in working with the Internal Revenue Service (IRS) Experience with leading a project, task, or team Ability to have a high degree of professionalism and tolerance to change Ability to commit to continuous learning to increase relevant skills Ability to perform tech writing skills set under various constraints, inlcuding deadline and ambiguity Possession of excellent analytical and problem -solving skills Possession of excellent oral and written communication skills

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. Responsibilities Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation Review documentation for consistency across processes through application of standards and style guides Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. Create technical documentation for APIs, SDKs and integrations Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) Conduct in-depth interviews with subject matter experts to fully understand the architecture or products Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization Develop Content that drives searchability for SEO and LLM optimization Maintain and continuously update content management system(s) of documentation Basic Qualifications: Bachelor's degree or military experience. At least 10 years of experience writing technical documentation for software solutions At least 3 years of experience with Markdown and Git Preferred Qualifications: 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. Experience writing technical documentation for data security software Skilled at transforming deeply technical content into clear, useful customer-focused materials Ability to collaborate with developers to translate their content into easily understood documentation Experience writing in an Agile software development process Strong understanding of data management technologies and processes 3+ years of experience with SDLC 3+ years of experience in software development 1+ year experience in a financial services industry 3+ years experience working in an Agile environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Federal Acquisitions Senior Technical Writer in the federal client's Executive Secretary's Office must understand strategic writing, policy analysis, and executive-level coordination skills. This position supports the office of the federal client's Executive Secretary by ensuring high-quality, timely, and accurate acquisition communications across all agency components. Required Skills Excellent professional writing and editing skills, and the ability to produce clear, concise, and accurate documents using plain language standards. Experience overseeing and taking responsibility for the efforts of less senior staff. Ability to research to gather, verify, and analyze information and to interpret and convey data reports to federal agency administrators. Perform technical reviews of executive-level documentation to ensure consistency with the federal client's directives, format, grammar, syntax, audience, and style. Ability to develop new documentation or review and recommend edits to existing draft documentation, including: Templates. Training and other information materials. Diagrams, charts, tables, lists, and other graphics. Briefing materials. Directives, instructions, standard operating procedures, guidebooks, and other reference material. Reports, white papers, and similar documents. Memoranda and other executive correspondence. Extensive acquisition support and policy analysis, with the ability to synthesize complex operational and technical data into clear, actionable insights. Experience and Education Qualifications Over 10 years of technical writing experience in DHS, the U.S. Armed Forces, or other security-focused agencies. MA/MS degree in English, technical writing, communications, journalism, public administration, political science, homeland security, business administration, or related discipline. .

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).