Data Analyst jobs at Massachusetts General Hospital - 38 jobs

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Join a skilled team to help impact MGB's data and transform complex healthcare data into actionable insights! * Full Time * Comprehensive Benefits * PTO accrues day 1 * Hybrid Working Model We are looking for those who have experience working with EHR systems, healthcare data is highly preferred for this role. Data Analyst experience 2-3 years required The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is a strategic, data-driven initiative focused on streamlining industry-sponsored research and generating high-quality real-world evidence (RWE). We are seeking a highly motivated and detail-oriented Data Analyst to join our team. This teammate will play a key role in supporting HIRO's RWE initiatives by transforming complex healthcare data into actionable insights. The ideal candidate is passionate about healthcare data and analytics, thrives in a collaborative and fast-paced environment, and brings a strong blend of technical expertise and communication skills. Reporting to the Director of Data Science and Analytics (DSA), the Data Analyst will work cross-functionally to support research and operational goals through data extraction, analysis, and visualization. Qualifications Key Responsibilities * Extract, clean, and analyze large-scale healthcare datasets from diverse sources (e.g., EHRs, pharmacy data, claims, registries). * Ensure data quality, integrity, privacy, and security in compliance with HIPAA and institutional policies. * Develop and maintain data models, dashboards, and reports to support research and operational decision-making. * Identify trends, patterns, and anomalies to generate actionable insights. * Conduct ad hoc analyses and respond to data requests from internal stakeholders. * Communicate findings clearly through visualizations and presentations tailored to both technical and non-technical audiences. * Collaborate with cross-functional teams to support data-driven strategies and initiatives. * Stay current with healthcare data standards, analytics tools, and industry best practices. Qualifications * At least 2 years of experience in a data analyst or similar role, preferably in a healthcare or clinical research setting. * 1-2 years experience extracting healthcare EMR data using SQL * Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Health Informatics, or a related field. * Strong SQL skills required for data extraction, transformation, and reporting. Candidates must demonstrate advanced proficiency in writing, optimizing, and troubleshooting complex queries, with working familiarity with SQL Server environments. * Proficiency in at least one analytical programming language such as Python or R. * Experience working with healthcare data (e.g., EHRs, claims, registries); familiarity with data standards such as OMOP is a plus. * Experience with data visualization tools (e.g., Tableau, Power BI) is desirable. * Advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word. * Strong analytical thinking, attention to detail, and problem-solving skills. * Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment. * Strong written and verbal communication skills. * Ability to work independently and collaboratively within a team-based structure. Additional Job Details (if applicable) Working Model * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station using MGB issued equipment, including use of Teams Video Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Principal Data Governance Analyst will report to the Associate Director of Metadata Management and Data Governance within the I&A department. This role will play a key part in advancing the Institute's data governance strategy, ensuring that data assets are discoverable, trustworthy, and accessible to drive meaningful insights and outcomes. The Principal Analyst will collaborate with cross-functional teams to design, implement, and manage data governance frameworks, metadata solutions, and policies that support secure and simplified data use across the Institute. This role will also serve as a key liaison between technical teams and end users, ensuring alignment with organizational goals and user needs. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** _Data Governance Strategy & Execution_ - Collaborate with the Associate Director and other stakeholders to define and execute a comprehensive data governance strategy that aligns with the Institute's goals and data strategy. - Partner with teams across Informatics & Analytics, Research, Clinical Operations, and Business Functions to identify and prioritize data governance needs. - Contribute to the design of metadata management solutions that integrate technical and enriched metadata, enabling seamless data discovery and use. - Evaluate existing metadata and data governance tools, recommending enhancements or new solutions to meet evolving needs. - Explore opportunities to incorporate emerging AI technologies to streamline metadata management and governance processes. _Metadata Management and Data Governance Implementation_ - Lead the development and maintenance of a metadata catalog that documents data lineage, definitions, and governance policies, ensuring data assets are discoverable and trustworthy. - Design and implement workflows for metadata enrichment, glossary curation, and data stewardship, empowering stakeholders to take ownership of their data. - Collaborate with technical teams to ensure metadata solutions are integrated with data platforms and analytics tools. - Conduct user training and engagement sessions to promote adoption of data governance tools and practices. _Policy Development and Process Optimization_ - Author data policies, processes, and procedures per best practice data management standards to support the data governance program, data governance initiatives, and data projects. - Establish frameworks for data stewardship, data quality monitoring, metadata management, and compliance with regulatory requirements. - Pilot new approaches to data governance, gathering feedback to refine and optimize processes. - Monitor and report on the effectiveness of data governance initiatives, identifying opportunities for continuous improvement. _Stakeholder Enablement and Change Management_ - Build strong relationships with stakeholders across the Institute, ensuring their needs are understood and addressed. - Facilitate a community of practice for metadata management, fostering collaboration and knowledge sharing among data users. - Act as a trusted advisor to stakeholders, providing guidance on data governance best practices and tools. - Communicate program updates, progress, and value generation to leadership and other key stakeholders. **Knowledge, Skills and Abilities:** - Demonstrated experience implementing data governance frameworks, policies, and regulatory compliance. - Proven expertise in metadata concepts such as lineage, classifications, and the effective use of data catalog tools. - Hands-on expertise with at least one data governance tool (Collibra, Alation, Atlan, data.world, or others). - Strong understanding of enterprise analytics environments (e.g., Snowflake, Databricks, Tableau, Looker). - Working knowledge of data quality tools and best practices (Informatica Data Quality (IDQ), Talend, DataGaps, Precisely). - Familiarity with knowledge graph concepts and modern metadata management solutions. - Outstanding verbal, written, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels. This includes active listening, understanding stakeholder needs, managing expectations, conflict resolution, and delivering high-quality service to foster trust and satisfaction. - Familiarity with data privacy regulations (e.g., GDPR, CCPA, HIPAA) and compliance requirements. - Strong analytical and problem-solving skills, with a focus on delivering practical and impactful solutions. - Ability to manage multiple priorities and projects, working independently in a fast-paced environment. - Commitment to fostering an inclusive and collaborative work environment. **Minimum Job Qualifications:** Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems, Analytics, Business, or Engineering) required. Master's degree in a relevant field (e.g., Computer Science, Information Systems, Analytics, Business, or Engineering) preferred. 7 years of experience in data governance, metadata management, data quality, or data stewardship required. Experience in healthcare, life sciences, or other highly regulated industries is strongly preferred. **Supervisory Responsibilities:** None **Patient Contact:** No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $136,500.00 - $151,300.00

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Full Time 40 hours, hybrid, Monday - Friday The MGH Patient Care Services (PCS) Finance & Analytics team provides critical analytical, operational, and workforce-planning support for hospital leadership and frontline care teams. Our work enables data-driven staffing decisions, productivity evaluation, financial forecasting, and daily operational management across all inpatient and ambulatory Nursing units. Filling this vacant Data Analyst II role is essential to maintaining continuity of several high-visibility reporting workflows and datasets that the organization relies on for safe staffing, regulatory reporting, labor budgeting, and performance monitoring. The role will assume ownership of established analytic pipelines and dashboards that run on a variety of backend technologies, including SQL Server, Python, R, VBA, Power Query, and enterprise data sources such as Workday and UKG Dimensions. This position ensures these assets are refreshed, validated, documented, and delivered reliably to operational leaders. The position requires strong technical proficiency - specifically advanced Excel skills, SQL development and code management experience, and exposure to scripting languages such as Python, R, or VBA. Beyond technical competency, the role must apply critical thinking, attention to detail, and a commitment to data quality to meet the operational standards of PCS and maintain trust with nurse directors, executive leadership, and finance partners. As a hybrid role with limited on-site requirements and standard business hours, this position offers an excellent opportunity for an analyst to develop deep expertise in healthcare operations while contributing directly to patient care. By joining PCS Finance & Analytics, the selected candidate will help advance MGH's mission and support one of the top hospital systems in the country. Job Summary Responsible for extracting knowledge and insights from data in order to investigate business/operational problems through a range of data preparation, modeling, analysis, and/or visualization techniques. Does this position require Patient Care? No Essential Functions * Collects, analyzes, and reports data to support decisions on day-to-day operations, strategic planning, and/or specific business performance issues. * Collates, models, interprets, and analyzes data. * Explains variances and trends in data. * Identifies and documents enhancements to modeling techniques. * Completes thorough quality assurance procedures, ensuring accuracy, reliability, trustworthiness, and validity of work. * Performs data validation of source-to-target data for data visuals and dashboards. Qualifications Education Bachelor's Degree Analysis required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Experience Experience working with data, preferably healthcare or financial data 2-3 years required Knowledge, Skills and Abilities * Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required. * Working knowledge of relational databases, SQL, Python, data visualization, and Business Intelligence tools such as Tableau or Power BI. * Knowledge and application of statistical analyses, including variance analysis and statistical significance, are preferred. * Project management skills and/or experience are a plus. * Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint. Additional Job Details (if applicable) Remote Type Hybrid Work Location 40 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. New budgeted research role Job Summary Summary A computational data analyst position is available to support the Khurana Lab and Division of Movement Disorders at Brigham and Woman's Hospital. We seek an applicant to i) perform analysis of high-throughput genomic and other omics data to enable novel discovery in Parkinson's disease and related degenerative movement disorders in collaboration with computer scientists in the laboratories of Shamil Sunyaev at Harvard Medical School, and ii) manage multi-omic and clinical data collected through the Harvard Biomarker Study, a longitudinal study of Parkinson's disease patients and healthy controls. We study the molecular basis of synucleinopathies such as, Parkinson's, multiple systems atrophy, progressive supranuclear palsy, etc with the goal of identifying novel therapeutic targets. We develop and utilize a range of multi-omic tools to analyze in vitro and in vivo experimental models as well as human genetic and single cell datasets. The Khurana Lab operates within a highly collaborative environment where both bench biologist and computer scientists work together with clinicians, clinician-scientists and genetics counselors. In this case, the applicant will work closely with the multidisciplinary team to facilitate understanding the genetic basis of these diseases with the goal of developing precision medicines and gene-targeted therapies. Beyond genomic and omics analyses, the candidate will work with genetic study coordinators to ensure secure storage, update, and maintenance of paired genetic and clinical data from HBS 2.0 and facilitate downstream discovery. Strong computational, organizational, and communication skills are desired for this position. More senior candidates will be considered for a Research Scientist or Senior Research Scientist positions with Research Associate appointments at Brigham and Women's Hospital and Harvard Medical School. Does this position require Patient Care? No Essential Functions * Performs common/rare variant analyses including repeat and long-read sequencing analyses in collaboration with computer scientists in labs of Shamil Suyaev and Peter Park facilitating novel gene discovery. * Manages HBS study database in collaboration with MassGeneral Brigham IT services and genetic study coordinators. This includes creating a relational database in SQL, regularly updating the data tables by pulling data from third-party software platforms, backing up the data at regular intervals, performing quality control, validation and error detection on each data point, and ensuring data security and integrity. * Runs standard omics analysis pipelines on datasets generated in-house as well by collaborators via in vitro and in vivo experimental models. * Applies and adapts existing statistical and omics tools to achieve new biological insights from unique biological datasets. * Works closely with bench scientists to understand and help accomplish their research goals. * Writes and runs basic queries as needed. * Assists in maintaining existing reporting systems. * Contributes to presentations to key stakeholders. * Works with senior analysts to design, maintain, and distribute reports. * Learn leading practice analysis methodologies. * Conducts continuous analysis of current performance and accurately forecast data trends. Qualifications Education Bachelors required. MSc or PhD in Computer Science, Mathematics in a biological science or relevant field recommended. Experience Data Analysis Experience 0-1 year preferred Knowledge, Skills and Abilities * Experience with existing bioinformatics tools or pipelines to perform standard next-generation sequencing (NGS) data analysis, incl. genomic, transcriptomic, epigenomic, and others. * Developing or adapting new algorithms and pipelines to support customized data analysis. * Strong computational genomics experience in at least two or more of the following NGS techniques: Single-cell and bulk tissue RNA-Seq, spatial transcriptomics, small RNA-Seq, ATAC-Seq, ChIP-Seq, whole-genome sequencing (WGS), whole-exome sequencing (WES), Hi-C, etc. * Experience in Programing with JavaScript Object Notation (JSON), R, Python that focus on computational biological applications. * Experience in SQL database creation and management, writing stored procedures and queries for databases. * Experience in writing programs using APIs to pull data from multiple third-party softwares. * Experience in Shell scripting. * Physical Server Administration. * Security Compliance: HIPAA. * Good organizational skills, detail oriented. * Experience with common bioinformatics and genomic browsers [NCBI, Genbank, UCSC]. * Understanding the user of bioinformatics tools including common NGS tools [BWA, samtools, GATK]. * Ability to work in a highly collaborative and intellectually challenging environment. * Ability to demonstrate professionalism. * Ability to demonstrate critical thinking and creative problem-solving abilities. * Ability to prepare manuscripts for presentation and publication. * Must work independently. * Excellent oral and written communication skills. * Building proficiency in statistics, data analysis, and data sets. * Proficient in time management and project management skills. * Ability to exercise sound judgment to make decisions within the scope of job responsibilities. * Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications. * Solid quantitative, analytical, and technical aptitude skills. * Participate in dealing with all levels of employees /management and building proficient relationships with teams and all organizational customers. * Able to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective action. For applications please contact: Dr. Daniel El Kodsi ************************ Additional Job Details (if applicable) Remote Type Onsite Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $52,000.00 - $74,401.60/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Research Data Specialist (RDS) will support the Breast Oncology Cohort Studies program under the auspices of the Principal Investigators, Director, and Research Manager, in the areas of clinical data collection and collation of biospecimens - specifically related to patients with germline mutations in the Department of Breast Oncology. Duties may include but are not limited to; the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the organization and collation of biospecimens collected within cohort studies. Position will work with investigators working on research studies focused on germline mutations (e.g. BRCA1/2) within Breast Oncology. Additional responsibilities will include the following: Reviewing and abstracting the medical records for patients, entering the clinical data into the databases supporting the cohort studies within Breast Oncology, and ensures the proper entry of biospecimens into tracking systems across cohort studies. Retrieves archival tissue samples at outside institutions when relevant for translational studies. Coordinates the collection, processing, organization, and storage of biological specimens (including, but not limited to tissue, blood and stool) including maintenance of the specimen tracking systems in ca Tissue, REDCap and other study databases. Organizes samples for translational studies by completing manifests, labelling, and other required tasks and documentation needed to facilitate research. Responsible for coordination of linkage of data to provide clinical annotation with the biospecimens. Responsible for coordination and completion of essential regulatory documentation (e.g. protocol, material transfer agreement, and/or data use agreement) needed for access, use and transfer of samples to outside collaborators. This is a hybrid position requiring remote & onsite days per week. The selected candidate must reside and work remotely in a New England State (MA, ME, NH, CT, RI, VT). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Disease Based RDS positions: + Responsible for reviewing and abstracting the medical records for research patients on trials they are assigned + Entering identified clinical data points in the corresponding database + Ensuring that data is entered within the outlined timelines for each trial + Assisting research teams with the development, testing and implementation of Case Reports Forms for PI-Initiated clinical trials. + CRIS RDS positions: + Evaluating and tracking the eligibility of all patients seen in the clinic for inclusion in the study + May assist or be responsible for consenting eligible patients in clinic + Maintaining on-going communications with Information Services and physicians and staff for data collection needs + Reviewing and abstracting the medical records for patients. Entering the clinical data into the Clinical Research Information Systems (CRIS) + Accessing patient demographic and clinical information from the clinical systems. Entering information into the database + Reviewing data for quality and completeness using reporting software + Collaborating with principal investigators, IS staff, and clinic staff in the continued development of the CRIS system + Assist principal investigators and staff in the creation of data reports for quality assurance measures + Coordinates the collection, processing, organization, and storage of biological specimens including maintenance of electronic specimen tracking systems (STIP) and laboratory binders + May be responsible for IRB and regulatory submissions and maintenance of regulatory files + Bone Marrow Transplant (BMT) RDS positions: + Support the clinical programs with outcomes data collection, reporting, analysis and audits + Ensures timely reporting to internal and external outcomes data repositories, including national repositories when required by regulatory requirements and U.S. law + Ensure case management documentation in patient medical records and other information management systems as assigned to support clinical program clinical care + Perform QA and QC procedures to ensure optimal data reporting as assigned + Develop knowledge of specialized data sources specific to outcomes data reporting, including routine reaching out to offsite providers to obtain information from medical records at outside sites of care **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent organizational and communication skills required + Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts. + Must be detail oriented + Ability to effectively manage time and prioritize workload + Must practice discretion and always adhere to institutional confidentiality guidelines + Must have computer skills including the use of Microsoft Office **MINIMUM JOB QUALIFICATIONS:** The position requires a bachelor's degree or 1 year of experience as a Dana-Farber Associate Research Data Specialist. Experience of 0-1 years in a medical, scientific research, or technology-oriented business environment is preferred. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $50,500.00 - $56,700.00

Join the Cardiology Data Science team and play a key role in turning healthcare data into actionable insights that drive better patient care and outcomes. This role supports departmental decision-making by aggregating, analyzing, and reporting on clinical, quality, patient, and financial data within a complex health system. The ideal candidate brings hands‑on experience working in a hospital or health system environment and has strong operational knowledge of healthcare workflows, clinical quality metrics, and performance improvement initiatives. This position is well suited for an inquisitive, self-starting problem solver who enjoys digging into data, improving processes, and supporting quality initiatives. Responsibilities include designing and maintaining reports and analytical tools across clinical and financial systems, supporting departmental reporting needs, and providing data and administrative support to the Director of Heart Center Quality Improvement, including ad hoc analytical requests. Key responsibilities * Assists in the research, design, development, implementation, and maintenance of reporting and analytical tools in the context of the Department and hospital's clinical and/or financial systems. Collaborates with clinical and administrative staff to ensure that reports are timely, accurate, meaningful, and interpretable.. * Performs standardized data validation activities to ensure the accuracy of information prior to sharing with audiences and the highest quality information for decision-making * Assists in the creation of databases as needed and maintains a valid, accurate data repository to ensure availability of required information, including the Cardiology data repository, ensuring it is accurate and accessible for applicable users Assists in the definition of key data elements, data collection procedures, and integrity of databases. Improves and maintains the production environment for tasks and applications. * Works with team members to develop insightful display of data using visualization tools. * Assists in the interpretation of data, and provides team with data-driven recommendations. * Provides administrative support to the Director of Heart Center QI, including scheduling, communications, meeting preparation, and coordination of departmental initiatives. Minimum qualifications Education: * High School / GED required. Bachelors preferred. Experience: * Experience with Data Analytics tools * Understanding of basic relational database concepts, SQL syntax, and coding practices. In addition, familiarity with dimensional data modeling concepts used in data warehousing, business intelligence, and business analytics applications. * Ability to translate reporting needs expressed in clinical or operational terms to technical solutions based on existing data, data structures, and query tool functionality. Schedule: 40 hours weekly, Monday- Friday, hours between 8 am and 5pm. Hybrid, requiring at least 1x a week onsite in Boston, MA The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will collaborate in re-engineering and developing new business processes to support DF/HCC's need for automation and process development for new clinical trials management initiatives and basic science. The Business Analyst will support day-to-day usage of RIO applications and be responsible for providing education on system workflows and functionality. The incumbent must be able to create and maintain healthy working relationships with end users, DF/HCC, and site leadership. They will serve as a mentor and resource for junior staff. This position is funded through Sept 30, 2028, with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provide exceptional customer support to DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Grants & Contracts, Mass General Brigham eCare and others by either resolving issues or facilitating connection with appropriate resources + Build protocol treatment arms and calendars in the clinical trial management systems + Gather, analyze, and assimilate documents required to build calendars, treatment arms + Collaborate with study teams and clinical staff + Identify obstacles encountered during the build process; communicate and develop acceptable resolutions to such obstacles + Understand various software systems and the interdependencies between them to guide treatment arm and calendar creation + Educate study team members on how subject enrollment, treatment arms, calendars work + Responsible for business requirements gathering, workflow analysis, definition, and documentation of system requirements for the many clinical research business processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems + Collaborate on the design and implementation of system and workflow solutions for clinical trials management, biobanking, electronic data capture, protocol review and monitoring, grant development, intellectual property, and other systems supported by RIO + Serve as an exemplary representative of RIO. Responsible for maintaining on-going communication. Feedback and follow-through with customers/peers are essential + Function as the analyst subject matter expert for assigned applications supported by RIO + Successfully build and maintain vendor relationships. + Effectively balance the needs of the Dana-Farber/Harvard Cancer Center amongst various stakeholders + Manage medium to large sized projects from inception to completion (team communication, timelines, signoffs, scope changes, etc.) + Follow project management lifecycle in accordance with DFCI, DF/HCC, Mass General Brigham, and group specific standards + Learn and utilize new products and tools, as appropriate, to successfully complete work assignments + Elicit and document functional requirements for on-going implementation projects; Evaluate processes, propose improvements, and educate user base + Document daily activities, progress, and workload metrics + Develop training materials such as content for eLearning and other end-user documentation for assigned applications + Continually innovate based on industry trends and facilitate networking with outside institutions + Actively participate in and support team culture + Utilize Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors + Perform other related duties as assigned and/or needed + Participate in 24/7 on-call rotation for resolution of patient care critical issues **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently + Ability to be flexible, versatile, and adaptable in activities conducted in a multi-site environment + Ability and willingness to contribute to and foster a team culture where all are encouraged and willing to share information accurately + Able to self-manage and assume ownership for support tasks and project work + Ability to work independently and within a team + Ability to work and maintain focus within a complex work environment with shifting and competing priorities + Ability to work in a fast-paced environment, working on multiple concurrent, inter-related subprojects + Ability to work effectively with all levels of executives, administrators, researchers, and technical IT staff + Ability to learn new tools and utilities rapidly + Excellent communication skills - both oral and written + Ability to negotiate and communicate with all levels of staff + Excellent organizational and analytic skills, with the proven ability to multi-task, troubleshoot, and prioritize work **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor's degree. Concentration in Information Technology, Bioinformatics, Biology, Computer Science, Business, Basic Sciences or other relevant healthcare or life sciences field preferred. Extensive relevant experience may substitute required degree. Minimum Experience: 5+ years of direct analytical experience in a customer facing role or experience in either clinical research, basic research or administrative functions to support research. Experience in collaborating with cross-functional teams of five or more indirect resources (clinical, technical, administrative), including directing the work of user and business representatives within workgroups. Experience with successful implementation of enterprise applications. Strong project management skills; formal business analyst training a plus. Proficient in complete MS Office suite, including Outlook, Word, Excel, and PowerPoint. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $96,900.00 - $111,000.00

The Research Data Specialists (RDS) will support the Thoracic Oncology clinical research program in the areas of data collection, computing, and database organization. Duties include the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the monitoring of patient status. The Clinical Data Specialist will be responsible for the collection, management, and quality assurance review of patient clinical data. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Disease Based RDS positions: + Responsible for reviewing and abstracting the medical records for research patients on trials they are assigned + Entering identified clinical data points in the corresponding database + Ensuring that data is entered within the outlined timelines for each trial + Assisting research teams with the development, testing and implementation of Case Reports Forms for PI-Initiated clinical trials. + CRIS RDS positions: + Evaluating and tracking the eligibility of all patients seen in the clinic for inclusion in the study + May assist or be responsible for consenting eligible patients in clinic + Maintaining on-going communications with Information Services and physicians and staff for data collection needs + Reviewing and abstracting the medical records for patients. Entering the clinical data into the Clinical Research Information Systems (CRIS) + Accessing patient demographic and clinical information from the clinical systems. Entering information into the database + Reviewing data for quality and completeness using reporting software + Collaborating with principal investigators, IS staff, and clinic staff in the continued development of the CRIS system + Assist principal investigators and staff in the creation of data reports for quality assurance measures + Coordinates the collection, processing, organization, and storage of biological specimens including maintenance of electronic specimen tracking systems (STIP) and laboratory binders + May be responsible for IRB and regulatory submissions and maintenance of regulatory files + Bone Marrow Transplant (BMT) RDS positions: + Support the clinical programs with outcomes data collection, reporting, analysis and audits + Ensures timely reporting to internal and external outcomes data repositories, including national repositories when required by regulatory requirements and U.S. law + Ensure case management documentation in patient medical records and other information management systems as assigned to support clinical program clinical care + Perform QA and QC procedures to ensure optimal data reporting as assigned + Develop knowledge of specialized data sources specific to outcomes data reporting, including routine reaching out to offsite providers to obtain information from medical records at outside sites of care **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent organizational and communication skills required + Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts. + Must be detail oriented + Ability to effectively manage time and prioritize workload + Must practice discretion and always adhere to institutional confidentiality guidelines + Must have computer skills including the use of Microsoft Office **MINIMUM JOB QUALIFICATIONS:** The position requires a bachelor's degree or 1 year of experience as a Dana-Farber Associate Research Data Specialist. Experience of 0-1 years in a medical, scientific research, or technology-oriented business environment is preferred. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $50,500.00 - $56,700.00

The Research Data Specialist (RDS) will support the Breast Oncology Cohort Studies clinical research program in the areas of data collection, computing, and database organization. Duties include the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the monitoring of patient status. The Clinical Research Data Specialist will be responsible for the collection, management, and quality assurance review of patient clinical data. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **PRIMARY DUTIES AND REPSONSIBILITIES:** + Responsible for reviewing and abstracting the medical records for research patients on trials they are assigned. + Entering identified clinical data points in the corresponding database. + Ensuring that data is entered within the outlined timelines for each trial. + Assisting research teams with the development, testing and implementation of Case Reports Forms for PI-Initiated clinical trials. + Responsible for data entry of Subject Visit Tracking information into Clinical Trial Management System contemporaneously with medical visits, assessments, and other subject-specific information. + Responsible for data entry of time and effort spent on study-specific activities and other administrative tasks into Clinical Trial Management System contemporaneously with work completed. + Responsible for data entry of study-specific activity, including but not limited to monitor visits, external site enrollment, amendments, receipt of Safety Reports, etc. into Clinical Trial Management System contemporaneously with activity completed. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent organizational and communication skills required + Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts. + Must be detail oriented. + Ability to effectively manage time and prioritize workload. + Must practice discretion and always adhere to institutional confidentiality guidelines. + Must have computer skills including the use of Microsoft Office. **MINIMUM JOB QUALIFICATIONS:** + Bachelor's Degree or 1 year of Dana-Farber Associate Research Data Specialist experience required. + 0-1 years' experience working in a medical or scientific research setting or comparable technology orientated business environment preferred. **PATIENT CONTACT:** Yes, all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $50,500.00 - $56,700.00

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role contributes insights through financial modeling and business analysis. The role drives business outcomes by delivering data-driven recommendations and independently managing stakeholder needs. Essential Functions * Perform moderately complex operational and financial modeling, forecasts, and variance analyses. * Analyze market trends, internal performance data, and process metrics to support strategic planning. Prepare presentations for leadership review utilizing data visualization tools to support the presentation materials. * Collaborate across departments to understand financial needs, identify opportunities for enhancement, and implement solutions. * Contribute to dashboard development for leaders to readily evaluate and report information. * Assist in budget planning, monitoring, and reporting in alignment with hospital goals. * Develop business plans for new or existing programs, projects, and investments, and support the development of strategic and operational business plans. Conduct cost-benefit analyses and assess financial feasibility for new projects or initiatives. * Identify, recommend, and track operational improvements or cost-saving initiatives. * Present comprehensive reports highlighting key operational and financial metrics and trends to stakeholders. * Manage smaller projects or workstreams under guidance. Qualifications Education * Bachelor's Degree required in Finance, Business Administration or related field of study Experience * 2-3 years of experience required in healthcare revenue cycle analysis * Revenue cycle experience required * Epic experience required Knowledge, Skills and Abilities * Proficiency in Epic Slicer Dicer, Reporting Workbench and dashboard configuration required * Strong analytical, problem-solving, and communication skills. * Ability to collaborate effectively within a team environment. * Familiarity with project management. * Skilled in Excel, data visualization tools (e.g., Tableau, Power BI), and related systems. * Strong attention to detail. * Strong communication skills both written and oral. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Clinical Operations Analyst to play a pivotal role in advancing the planning and development of Dana-Farber's Future Cancer Hospital (FCH). Dana-Farber's Future Cancer Hospital will be a state-of-the-art facility designed to expand inpatient capacity, enhance patient-centered care, and integrate cutting-edge cancer treatments with innovative clinical and operational workflows to meet the growing needs of patients and their families. This position will focus on leveraging data and analytics to inform strategic decision-making, optimize clinical operations, and enhance patient care in alignment with the vision for Dana-Farber's Future Cancer Hospital. The Senior Analyst will collaborate with key stakeholders to address critical questions related to the transition, design, operations, and patient experience of the new hospital, ensuring data-driven insights guide every step of the process. This role is hybrid with the expectation of being on site 1-2 days per week. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders + Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope + Lead business requirement gathering + Identify data source(s) and develop technical data design requirements + Develop viz wireframes and leverage BI tools to craft visualizations and dashboards + Write SQL queries to develop data sources + Collaborate with internal teams and stakeholders for QA and UAT + Conduct stakeholder training + Share knowledge within ED&A and train analysts on common tasks + Contribute to development of analytic assets that can be used institute wide + Address stakeholder feedback, concerns and aim to deliver a high-level of customer service **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL + Proficient with BI tools e.g., Tableau + Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse + Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight + Ability to contribute to the development and growth of others + Strong interpersonal skills with ability to effectively interact with all levels of staff + Excellent analytical, organizational, and time management skills + Excellent attention to detail and accuracy + Curious and motivated learner **MINIMUM JOB QUALIFICATIONS:** The position requires a bachelor's degree in a STEM field and at least 3 years of relevant experience, including 1 year in healthcare. Experience with Tableau and Clarity Data models is preferred. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $99,900.00 - $115,100.00

The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, resource allocation, and process improvement. Ongoing projects encompass market analyses from claims, referral tracking, and performance measurement for strategic initiatives, all of which are delivered as decision-grade reports and executive summaries for operating and strategy reviews. The Enterprise Data & Analytics (ED&A) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare data (including medical and pharmacy claims, enrollment, EMR, scheduling, billing, referral and laboratory results), the ED&A team is relied upon to drive the transformation of data into valuable and actionable insights. The team supports areas such as quality, operations and most importantly, patient care. The Senior Clinical Operations Analyst will work with a variety of tools (e.g. SQL, Excel, Tableau, etc.) to dive into the data, build interactive tools, and own the sources of truth necessary to meet the needs of the Institute. This role is hybrid with the expectation of being on site 1-2 days per week. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders + Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope + Lead business requirement gathering + Identify data source(s) and develop technical data design requirements + Develop viz wireframes and leverage BI tools to craft visualizations and dashboards + Write SQL queries to develop data sources + Collaborate with internal teams and stakeholders for QA and UAT + Conduct stakeholder training + Share knowledge within ED&A and train analysts on common tasks + Contribute to development of analytic assets that can be used institute wide + Address stakeholder feedback, concerns and aim to deliver a high-level of customer service **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL + Proficient with BI tools e.g., Tableau + Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse + Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight + Ability to contribute to the development and growth of others + Strong interpersonal skills with ability to effectively interact with all levels of staff + Excellent analytical, organizational, and time management skills + Excellent attention to detail and accuracy + Curious and motivated learner **MINIMUM JOB QUALIFICATIONS:** The position requires a bachelor's degree in a STEM field and at least 3 years of relevant experience, including 1 year in healthcare. Experience with Tableau and Clarity Data models is preferred. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $99,900.00 - $115,100.00

The Business Intelligence Analyst is responsible for delivering on multiple common tasks with minimal supervision during a Business Intelligence project on time and of high quality. Depending on the skills and career goals of the analyst, these tasks would include either business consulting and visualization, or technical data design and analysis, or both. The Business Intelligence Analyst is a quantitative analytics professional who specializes in delivering actionable insights and analytics to business users, leveraging an enterprise analytics framework, infrastructure, and operating model Relevant business areas that could be supported by the analyst span across clinical and operational areas, including but not limited to clinical operations, nursing, quality and patient safety, finance, HR, supply chain, strategy, pharmacy, clinical disciplines, and informatics solutions areas. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Responsible for working on multiple (1-2) projects simultaneously ideally supporting a single business stakeholder + Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope + Collaborate on business requirement gathering + Identify data source(s) and develop technical data design requirements + Develop viz wireframes and leverage BI tools to craft visualizations and dashboards + Write SQL queries to develop data sources + Collaborate with internal teams for QA + Contribute to development of analytic assets that can be used institute wide **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL + Proficient with BI tools e.g., Tableau + Able to set appropriate expectations, discuss and present results in informal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight + Strong interpersonal skills with ability to effectively interact with all levels of staff + Strong analytical, organizational, and time management skills + Excellent attention to detail and accuracy + Curious and motivated learner **MINIMUM JOB QUALIFICATIONS:** The role requires a bachelor's degree in a STEM field, with either 1 year of relevant experience or a master's degree in a STEM field. Experience with Tableau and Clarity Data models is preferred. Tableau certification must be obtained within 6 months of hire. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $81,600.00 - $92,300.00

The Department of Data Science at the Dana Farber Cancer Institute (DFCI) seeks candidates with a strong background in scientific programming. As part of the department's mission to collaborate with basic biologists and clinical researchers to better understand cancer and improve treatment, our department develops new statistical methods and data analysis pipelines. Substantial experience in two or more of: scientific computing; data technologies; user interfaces; containerization; or distributed computing will be required. Much of our work is based on R and related tools and technologies, and experience in package development and advanced computing in the R ecosystem will be essential. We want help extending and improving these, as well as organizing and managing our data, and training our students, postdoctoral faculty, and collaborators in best practices and new developments related to R. We are seeking a data scientist to help with these challenges. The successful candidate will have a unique opportunity to take a leadership role in an exceptional collaborative environment with experts in a wide range of areas, including clinical trials, cancer genetics, immunology, epigenetics, machine learning, Bayesian methods, and alignment algorithms. There is room for growth in this position as the career ladder includes leadership levels. We offer salaries that are competitive with the biotech industry. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities** + Meet and consult with scientists requiring data science support and design plans and solutions + Delivery of results for projects + Work as part of the broader team to identify longer-term solutions that will improve quality, + speed and efficacy of our current projects and programs + Evaluate and benchmark new libraries; prototype and pipeline development. + Deep data science skills, at the interface between computer science and statistics **Knowledge, Skills and Abilities** + Excellent communication and effective problem-solving skills, track record in serving a variety of diverse customers and projects + Ability to work independently, prioritize, and manage people if needed, within an environment with ever changing priorities. + Natural language processing experience preferred + Shiny, Spyre, Flask, WebDev and prototyping experience preferred + JupyterHub, Sun Grid Engine, Google Cloud Platform, AWS experience preferred + Experienced in data science methodologies and techniques, e.g. hypothesis testing, classification, regression, clustering, feature allocation, deep learning, time-series analysis, network modeling, feature selection/engineering. + Significant scientific background with prior experience in clinical research **Minimum Job Qualifications** + PhD or equivalent experience with evidence of impact in data science applied to real life problems in a research setting ideally within a clinical research environment + 5 to 8 years of experience post PhD + Prior experience supervising at least 1 person preferred **License/Certification/Registration Required:** None **Supervisory Responsibilities:** No **Patient Contact:** None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $131,900.00 - $142,100.00

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Recognizing the 340B Program is highly complex and constantly evolving, those working with the Program must possess a high level of specialized training and a solid knowledge base. Mass General Brigham (MGB) is committed to a formalized 340B enterprise-wide program serving as the institutional expert and authority over 340B Program services. Program goals of ensuring the greatest cost savings returns while maintaining the utmost compliance are supported by 340B Analysts. The 340b Analyst 2 is responsible for providing ongoing program development and coordination support. responsibilities include but are not limited to 340B baseline knowledge, drug purchasing, inventory processes, monthly reporting, split-billing software maintenance, manual and robotic audits, contract pharmacy relationships, dispensing monitoring in both outpatient and inpatient settings, and all areas of program compliance. The analyst will be required to be competent in all enterprise softwares as well as have thorough knowledge of all categories of covered entity status. * Help manage and lead along with the MGB 340B Program Lead the 340B MGB Oversight Council and to each institutional compliance authority regarding adherence to the qualifications to the details, policies, and procedures of the 340B Program regulations and guidelines. * Manage and maintain consistent improvment for the overall efficiency, value, and internal support of the program. * Develop reports and lead the analysis (cost analysis, trends, and forecasts) used to educate staff and give strategic guidance to Pharmacy and Hospital leadership. * Responsible for routinely monitoring all areas of 340B outpatient use with Pharmacy Supply Chain and Finance to ensure maximum participation continually looking for additional qualified areas. * Monitor utilization records and purchasing accounts to ensure the billing extract data and split billing software are working appropriately and compliantly. * Ensure use of 340B priced products in all qualified outpatients, implementing procedures for pricing exclusions, product shortages requiring alternative products, filtering out non-eligible transactions including, but not limited to, drugs used to treat patients during inpatient care, Medicaid patients, drugs associated with manufacturer rebates, drugs provided free by manufacturers, those provided at non-eligible locations, or written by non-eligible providers. * Develop process of continually reviewing 340B account records for exceptions, drugs required to be purchased at WAC, quickly detecting, and addressing costly changes or over purchasing on WAC. Monitor GPO utilizations and purchases for compliance to GPO Prohibition if required. * Assist and monitor buyers as they replenish inventory in the mixed-use settings to see those appropriate accounts (e.g., WAC, GPO, and 340B) are used. * Comply with all track-and-trace legal requirements of the Drug Supply Chain Security Act for purchasing and distribution of drug products. * Establish routine up-dating of the CDM/crosswalk for new products, product changes or errors thus ensuring the accuracy of the utilization report and split-billing process. * Through financial analysis, strive to recognize the value opportunity of the 340B program and track the overall financial impact to the organization. * Collaborate with other 340B Program analysts to develop daily, monthly, quarterly and yearly audit metrics ensuring compliance with 340B program requirements and guidelines. * Participate in constant (daily and monthly) self-audits of 340B pharmacy operations documenting procedures for presenting and resolving reconciliation issues as they arise during the monitoring and reconciliation process. * Communicate, along with the entire 340B Program team, to all MGB staff the purpose and importance of the 340B program, establishing a clear way for them to address their problems, concerns or suggestions for improvement. * Develop and foster working relationships with internal working counterparts (IT, Internal Audit, Accounting and others) to facilitate productive exchanges of information to improve program efficiency and promote program compliance. * Provide data, information and reports as needed for other business units within the organization. * Attend conferences and meetings as requested, regularly monitor HRSA and OPA publications and websites as well as the professional media, literature, and peers to insure the 340B Pharmacy team has the latest information regarding interpretations, rulings, suggestions, and progressive ideas for improving participation. * Other duties as assigned Qualifications * Bachelor's degree in business, accounting, finance, healthcare or related field * Advanced degree is a plus * 5 years of compliance, business, finance, or related experience preferred * Excellent verbal and written communication skills * Proficiency with Excel is required; familiarity with data query/data management, PowerPoint and Tableau is helpful * Conceptual, analytical and problem-solving skills with the ability to create forecasts and models in a complex environment are required * High comfort level with challenge and change, meeting deadlines * Tact, diplomacy, and ability to work with individuals at all levels of hospital and medical staff * Flexibility of work hours when required * Ability to work with confidential information * Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization * Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization * Strong problem solving skills * Requires minimal direction from leadership and possesses the ability to learn quickly Additional Job Details (if applicable) * M-F Eastern Business hours required for hybrid role. On-site in Somerville, MA with 3 times a week on-site and 2 days WFH - subject to variation per business needs. * Quiet, secure, stable, compliant work station required Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The CMMS Application Analyst II is a part of the MGB Biomedical Engineering department's Systems division. Working under the direction of the Systems Manager, maintains the department's computerized equipment maintenance management system (CMMS) in accordance with departmental policies and practices, assuring data quality and integrity, and use of terminology, nomenclature, and data entry standards. Performs data input and data maintenance on a regular basis through additions and modifications to database records, ensuring conformance to change management practices. Monitors, assesses, and audits data entry tasks by others, and works with management and/or front-line staff to resolve issues identified with any data sets. Performs continuous monitoring of existing data sets through random audits, exception reporting, and other types of analysis. Develops and/or runs reports and SQL queries of potentially moderate complexity at the request of department management on an as-needed or scheduled basis. Provides basic training and support to system users. Creates and maintains system user profiles and manages user access rights. Investigates technical issues and works with the system vendor as necessary to resolve. Performs front-end system configuration tasks to support use of the CMMS system and to improve or enhance system workflows, security, and usability. Completes billing duties for technical support services. Qualifications Education Bachelor's Degree required Experience * Experience in the development, support or operation of software applications 2-3 years required * Experience in Healthcare strongly preferred Knowledge, Skills and Abilities * Strong oral and written communication skills. * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Demonstrated analytic and problem-solving skills. * Ability to learn quickly. * Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Do you love solving problems, finding patterns in data, and turning insights into action? We're looking for an Application Analyst who's ready to drive real change across our IT service landscape. In this role, you'll blend technical curiosity with process improvement skills to strengthen how we manage Major Incidents, Problem Management, and Vendor performance. You'll be the go-to person for uncovering insights - building sleek, data-driven dashboards in Tableau, Power BI, or ServiceNow Platform Analytics that help leaders make smarter, faster decisions. You'll also take a leading role in our Problem Management process, preparing for our high-visibility Service Forum, where senior leaders review major incidents, document lessons learned, and shape new initiatives that drive continuous improvement. This role is perfect for someone who enjoys working across teams, connecting data with strategy, and using technology to make IT services stronger, faster, and smarter. If you're passionate about process excellence, analytics, and making an impact that gets noticed - we'd love to meet you. Qualifications Knowledge, Skills and Abilities * Support process improvement initiatives across core ITIL processes, including Major Incident Management, Problem Management, and Vendor Management, to enhance operational efficiency and service quality. * Lead and coordinate the Problem Management function, ensuring effective root cause analysis, documentation of lessons learned, and tracking of corrective actions. * Prepare materials, data insights, and summaries for the Service Forum, a senior leadership meeting focused on reviewing Major Incidents, lessons learned, and improvement opportunities. * Facilitate the demand intake process by capturing new initiatives and ensuring proper documentation, prioritization, and alignment with business goals. * Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or ServiceNow Performance Analytics to provide visibility into key IT service metrics and trends. * Analyze incident and problem data to identify patterns, recurring issues, and opportunities for proactive improvements. * Collaborate with cross-functional teams, including IT Operations, Application Support, and Vendor Management, to ensure accurate data collection and consistent process execution. * Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ITIL processes, highlighting performance insights and improvement recommendations. * Maintain up-to-date documentation for ITIL processes, governance materials, and dashboards to ensure alignment with compliance and audit requirements. * Act as a subject matter expert (SME) for analytics within IT Service Management, promoting data-driven decision-making and continuous improvement practices. * Ability to document workflows and business processes. Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Related IT experience, ideally in healthcare IT environment 0-1 year required * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Problem-solving skills. * Knowledge of Microsoft Office 365, Tableau, Power BI, ServiceNow and other popular office productivity solutions. Additional Job Details (if applicable) Working Model * Hybrid with onsite required * Candidate must be flexible for weekly or monthly business needs * M-F ET business hours required * On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. * Teams video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $61,609.60 - $88,004.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: * 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. * Experience in operational analysis, application support, and training or advising end users. Preferred: * 5 years of Epic application support experience, including moderately complex builds. * Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). * Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: * Epic certification OpTime or Anesthesia module is required. Preferred: * Epic certification in ancillary or non-core applications. * Lean Six Sigma Yellow Belt. * Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Serves as a team member supporting the Epic Cheers and/or MyChart applications and its end-users. Work requires an understanding of operational workflows and how they interact with Epic systems. The Analyst I assists with basic configuration tasks, troubleshooting, and ongoing maintenance under the guidance of senior team members. This Epic Analyst I will be responsible for: * Area Resource: Supports assigned operational areas with foundational knowledge of the Epic Cheers Campaigns / MyChart application. Understands the context and relationships between operations and Epic functionality. Assists in resolving routine issues and escalates more complex problems to senior analysts as appropriate. * Build Support: Outlines basic build needs and identifies key considerations. Assists in estimating time for completion and proposes initial solutions for team or management review. * Triage & Troubleshooting: Participates in ticket triage by conducting initial review of incoming issues. Performs first-level analysis for standard or moderately complex requests and identifies when a request requires project-based work. * Configuration & Templates: Performs basic build and configuration tasks following departmental protocols. This may include modifying rules with limited variables, updating visit types, or creating templates based on established standards. Documents decisions, updates business rules, and assists with preparing user-facing documentation. Conducts unit testing on own work and collaborates with team members for additional QA. * Integrations & Upgrades: Supports tasks related to integrations affecting the Epic application. Researches basic functionality within Epic and vendor systems. Participates in application upgrades by reviewing release notes and identifying relevant changes. Assists in creating and updating test scripts. Escalates findings to senior team members or the manager. * Communication & User Support: Maintains clear communication with end-users regarding application issues. Helps explain straightforward topics and participates in recurring meetings with Epic representatives as needed. Gathers feedback from super-users and may assist in providing training to user groups under guidance. Qualifications: * Epic certification in Cheers Campaigns and MyChart * Bachelor's degree, OR * Associate's degree plus 2 years of related experience, OR * High school diploma/GED plus 4 years of related experience. * Minimum of 1 year of experience supporting Epic Cheers Campaigns and/or MyChart in an operational or IT capacity, including template management or basic build work. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.