Nursing Director jobs at Massachusetts General Hospital - 46 jobs

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world. POSITION SUMMARY: Provides administrative and clinical oversight and support to BMC's Ambulatory Medical Specialties divisions. Supervises all nursing staff associated with the practices. In collaboration with the Directors, manages nursing related activities of the practices. Works in collaboration with the Medical Director(s) of the Practices, the Medical Staff, Administrative/Operational Leadership, and the Associate Chief Nursing Officer of Ambulatory Care. Position: Nurse Director Department: Ambulatory Medical Specialties Schedule: Full time ESSENTIAL RESPONSIBILITIES / DUTIES: Quality of Care Fosters the development of a work environment conducive to the delivery of superior nursing care and appropriate staff recruitment and retention. Develops and implements strategies for ensuring compliance with patient care standards, laws, regulations, collective bargaining agreements, and the standards and requirements of the various professional organizations and regulatory agencies. Participates in continuous multidisciplinary quality improvement initiatives in collaboration with members of a multidisciplinary team. Gathers, interprets, and disseminates information on hospital-wide policies, new programs and other pertinent information to managers and staff. Collaborates with other agencies and groups within the community to enhance patient care services. Provides leadership to hospital-wide and nursing organization committees by either committee participation or direct leadership responsibility. Assumes a leadership role in a changing healthcare environment and participates in the change process at various levels in the organization. Customer Service Ensures that practices provide service/care that meets or exceeds patient care standards. Seeks patient feedback on service delivery for both providers and staff, taking immediate steps to respond to any complaints or indications of insufficient levels of service in collaboration with the appropriate management structure Ensures that all staff recognizes that customers are both internal (employees, physicians, other departments) and external (patients, families, insurers) and demonstrates skills appropriate to good service (reliability, empathy, courtesy, etc.). Ensures that staff responds promptly and appropriately to customer needs. Ensure that staff effectively communicates with customers to address needs and problems. Fosters use of AIDET principles embraced by Boston Medical Center. Ensures that staff maintains confidentiality for all patient interactions. Personnel Management Hires, disciplines, and fires nursing staff, within the prescribed policies of the hospital. Interprets and enforces hospital and practice policies for all employees; ensures conformance to Boston Medical Center labor agreements and grievance process. Represents the department at labor/management hearings; assists in preparation of materials for hearings and arbitration cases, as needed. Works collaboratively with Medical Director, departmental leadership, and/or physicians to ensure consistency and commitment to practices' goals and policies. Establishes standards for an excellent customer service environment in which all patients and staff are treated with dignity and respect. Trains and evaluates staff in customer service techniques. Support clinical daily huddle activity including attending when feasible Assesses the adequacy of staffing levels for clinical nursing staff and makes recommendations to management regarding additional staffing needs or role changes. Assigns and monitors staff workload to ensure maximum productivity; creates an atmosphere and conditions that motivate employees to work at optimal efficiency. Monitors employee needs for training. Develops annual training and development plans and makes appropriate arrangements for training in conjunction with each employee. Communicates practices' goals to employees and fosters a work environment that motivates employees to achieve these goals. Completes employee performance reviews within a timely manner, and in accordance with BMC policy. Provides ongoing assessment and feedback to all employees; develops performance improvement plans where appropriate. Evaluates and approves schedule changes and requests for time off, ensuring that the staffing needs of the departments are met. Works to resolve any wage, benefit or human resources related problems. Oversees payroll, and maintains system to document employee absenteeism. Management of Fiscal Resources Supports the Operations Director to prepare, monitor, and administer annual budgets for associated cost center (s) considering trends, projections, and department/hospital objectives and goals. Develop, implement and evaluate corrective action plans for variances when appropriate. Identify and prioritize capital budget needs for area(s) of responsibility. Authorize labor and other expenditures to meet patient care needs for assigned clinical area. Compile and maintain practice statistics. Demonstrate cost awareness by comparing and analyzing Center expenditures monthly and effectively utilizing space and supplies within budgetary constraints. Strategic Management Role Utilize BMC goals, values and behavioral attributes as the basis for decision-making and to facilitate the hospital's goals and mission. Serve on hospital, BACO, or system committees as necessary and as requested by Directors. Take leadership role in representing Clinic at these committee meetings. Prepare all annual and periodic reports as required. Participate in Strategic Planning at the institution, department and unit levels. Maintain communication with Nursing executives regarding the clinical assigned area for the purpose of Nursing-related institution-wide strategic planning activities. Develop and implement a strategic plan in collaboration with Directors and staff that supports the multidisciplinary, cross-departmental, and institutional strategic plans. Change established workflow standards and policies when necessary to meet changing practice needs. Management of Regulatory Standards Remain current regarding standards of care established by the department, the profession, and regulatory agencies. Participate in the development, interpretation, and implementation of ambulatory practice and patient care policies, standards, and guidelines. Establish and maintain the unit in a state of “constant readiness” for DPH and/or Joint Commission review. Management of Professional and Clinical Standards Evaluate the adherence to and effectiveness of unit-based, departmental and interdisciplinary clinical standards and programs through the establishment of quality improvement activities. Facilitate and support clinical trials research as requested. Incorporates and promotes relevant research findings into clinical practice and care delivery structures as needed or directed. Serve as a consultant on clinical matters related to areas of expertise and participate in direct care as requested, qualified and credentialed. Demonstrate the knowledge and skills necessary to provide care appropriate to the age groups of patients regularly served. Consult/utilize appropriate resources when patients outside regularly served age groups are present. Maintain proper infection control procedures utilizing established hospital infection control and safety procedures. Management of Collaborative Nursing Practice Serve as an educator/leader/role model in fostering a collaborative environment for assigned clinical area. Maintain working relationship and clinical service environment that are responsive to the needs of internal and external customers (e.g. patients, visitors, referring providers and organizations, vendors, third party payors, schools of nursing, etc.). Ensure that care regimens are interdisciplinary as indicated and are based on meeting individualized patient care needs and goals. Actively support staff and own participation in leadership of appropriate patient care forums inclusive of patient care conferences/team meetings, collaborative quality improvement teams, rounds, etc. Establish collaborative associations and mechanisms for open dialogue with hospital leadership team, Ambulatory Services management and staff, Medical Staff, and other hospital departments. Promote relationships based on mutual respect and support. Other Duties Identifies areas for own professional growth and assures responsibility for participating in experiences necessary to meet development needs. Serves in Leadership role of Professional Organizations and presents at conferences. Adhere to all of BMC's RESPECT behavioral standards and the Code of Conduct. Perform other duties as needed. JOB REQUIREMENTS EDUCATION: BSN required, Masters Degree in relevant field preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Licensed to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts required. Basic Cardiac Life Support certification required. EXPERIENCE: Minimum 5 years nursing experience. 1+ year(s) clinical experience including recent experience in the assigned specialty preferred. 1-3 years Ambulatory clinic management experience preferred Previous management experience required. KNOWLEDGE AND SKILLS: Broad-based health care operational experience; Demonstrated knowledge of various health systems and cost reduction strategies. Effective verbal and written communication skills appropriate to the patient populations served. Self-directed, self-starter and able to implement new programs. Demonstrated ability as an effective leader. Demonstrated ability to apply principles of adult learning to provide education to staff, physician, and auxiliary staff. Analytical ability to solve clinical nursing issues and conduct quality improvement and research projects. Organizational skills to set priorities and efficiently to complete assigned workload. Physical ability to meet core job responsibilities in accordance with practice setting demands for the patient populations regularly served Ability to manage stress due to critical patient care issues, changing organizational climate and personnel issues. Multi-lingual skills (beyond that of English) in languages appropriate to patient populations served by the Medical Center is highly desirable. Demonstrated competence in managing a diverse staff and serving a disadvantaged population Compensation Range: $141,500.00- $205,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world. POSITION SUMMARY: Provides administrative and clinical oversight and support to BMC's Ambulatory Medical Specialties divisions. Supervises all nursing staff associated with the practices. In collaboration with the Directors, manages nursing related activities of the practices. Works in collaboration with the Medical Director(s) of the Practices, the Medical Staff, Administrative/Operational Leadership, and the Associate Chief Nursing Officer of Ambulatory Care. Position: Nurse Director Department: Ambulatory Medical Specialties Schedule: Full time ESSENTIAL RESPONSIBILITIES / DUTIES: Quality of Care * Fosters the development of a work environment conducive to the delivery of superior nursing care and appropriate staff recruitment and retention. * Develops and implements strategies for ensuring compliance with patient care standards, laws, regulations, collective bargaining agreements, and the standards and requirements of the various professional organizations and regulatory agencies. * Participates in continuous multidisciplinary quality improvement initiatives in collaboration with members of a multidisciplinary team. * Gathers, interprets, and disseminates information on hospital-wide policies, new programs and other pertinent information to managers and staff. * Collaborates with other agencies and groups within the community to enhance patient care services. * Provides leadership to hospital-wide and nursing organization committees by either committee participation or direct leadership responsibility. * Assumes a leadership role in a changing healthcare environment and participates in the change process at various levels in the organization. Customer Service * Ensures that practices provide service/care that meets or exceeds patient care standards. * Seeks patient feedback on service delivery for both providers and staff, taking immediate steps to respond to any complaints or indications of insufficient levels of service in collaboration with the appropriate management structure * Ensures that all staff recognizes that customers are both internal (employees, physicians, other departments) and external (patients, families, insurers) and demonstrates skills appropriate to good service (reliability, empathy, courtesy, etc.). Ensures that staff responds promptly and appropriately to customer needs. Ensure that staff effectively communicates with customers to address needs and problems. Fosters use of AIDET principles embraced by Boston Medical Center. * Ensures that staff maintains confidentiality for all patient interactions. Personnel Management * Hires, disciplines, and fires nursing staff, within the prescribed policies of the hospital. Interprets and enforces hospital and practice policies for all employees; ensures conformance to Boston Medical Center labor agreements and grievance process. Represents the department at labor/management hearings; assists in preparation of materials for hearings and arbitration cases, as needed. Works collaboratively with Medical Director, departmental leadership, and/or physicians to ensure consistency and commitment to practices' goals and policies. * Establishes standards for an excellent customer service environment in which all patients and staff are treated with dignity and respect. Trains and evaluates staff in customer service techniques. * Support clinical daily huddle activity including attending when feasible * Assesses the adequacy of staffing levels for clinical nursing staff and makes recommendations to management regarding additional staffing needs or role changes. Assigns and monitors staff workload to ensure maximum productivity; creates an atmosphere and conditions that motivate employees to work at optimal efficiency. * Monitors employee needs for training. Develops annual training and development plans and makes appropriate arrangements for training in conjunction with each employee. Communicates practices' goals to employees and fosters a work environment that motivates employees to achieve these goals. * Completes employee performance reviews within a timely manner, and in accordance with BMC policy. Provides ongoing assessment and feedback to all employees; develops performance improvement plans where appropriate. * Evaluates and approves schedule changes and requests for time off, ensuring that the staffing needs of the departments are met. Works to resolve any wage, benefit or human resources related problems. Oversees payroll, and maintains system to document employee absenteeism. Management of Fiscal Resources * Supports the Operations Director to prepare, monitor, and administer annual budgets for associated cost center (s) considering trends, projections, and department/hospital objectives and goals. * Develop, implement and evaluate corrective action plans for variances when appropriate. * Identify and prioritize capital budget needs for area(s) of responsibility. * Authorize labor and other expenditures to meet patient care needs for assigned clinical area. Compile and maintain practice statistics. * Demonstrate cost awareness by comparing and analyzing Center expenditures monthly and effectively utilizing space and supplies within budgetary constraints. Strategic Management Role * Utilize BMC goals, values and behavioral attributes as the basis for decision-making and to facilitate the hospital's goals and mission. * Serve on hospital, BACO, or system committees as necessary and as requested by Directors. Take leadership role in representing Clinic at these committee meetings. * Prepare all annual and periodic reports as required. * Participate in Strategic Planning at the institution, department and unit levels. * Maintain communication with Nursing executives regarding the clinical assigned area for the purpose of Nursing-related institution-wide strategic planning activities. * Develop and implement a strategic plan in collaboration with Directors and staff that supports the multidisciplinary, cross-departmental, and institutional strategic plans. * Change established workflow standards and policies when necessary to meet changing practice needs. Management of Regulatory Standards * Remain current regarding standards of care established by the department, the profession, and regulatory agencies. * Participate in the development, interpretation, and implementation of ambulatory practice and patient care policies, standards, and guidelines. * Establish and maintain the unit in a state of "constant readiness" for DPH and/or Joint Commission review. Management of Professional and Clinical Standards * Evaluate the adherence to and effectiveness of unit-based, departmental and interdisciplinary clinical standards and programs through the establishment of quality improvement activities. * Facilitate and support clinical trials research as requested. Incorporates and promotes relevant research findings into clinical practice and care delivery structures as needed or directed. * Serve as a consultant on clinical matters related to areas of expertise and participate in direct care as requested, qualified and credentialed. * Demonstrate the knowledge and skills necessary to provide care appropriate to the age groups of patients regularly served. Consult/utilize appropriate resources when patients outside regularly served age groups are present. * Maintain proper infection control procedures utilizing established hospital infection control and safety procedures. Management of Collaborative Nursing Practice * Serve as an educator/leader/role model in fostering a collaborative environment for assigned clinical area. * Maintain working relationship and clinical service environment that are responsive to the needs of internal and external customers (e.g. patients, visitors, referring providers and organizations, vendors, third party payors, schools of nursing, etc.). * Ensure that care regimens are interdisciplinary as indicated and are based on meeting individualized patient care needs and goals. * Actively support staff and own participation in leadership of appropriate patient care forums inclusive of patient care conferences/team meetings, collaborative quality improvement teams, rounds, etc. * Establish collaborative associations and mechanisms for open dialogue with hospital leadership team, Ambulatory Services management and staff, Medical Staff, and other hospital departments. Promote relationships based on mutual respect and support. Other Duties * Identifies areas for own professional growth and assures responsibility for participating in experiences necessary to meet development needs. * Serves in Leadership role of Professional Organizations and presents at conferences. * Adhere to all of BMC's RESPECT behavioral standards and the Code of Conduct. * Perform other duties as needed. JOB REQUIREMENTS EDUCATION: BSN required, Masters Degree in relevant field preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Licensed to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts required. * Basic Cardiac Life Support certification required. EXPERIENCE: * Minimum 5 years nursing experience. 1+ year(s) clinical experience including recent experience in the assigned specialty preferred. * 1-3 years Ambulatory clinic management experience preferred * Previous management experience required. KNOWLEDGE AND SKILLS: * Broad-based health care operational experience; Demonstrated knowledge of various health systems and cost reduction strategies. * Effective verbal and written communication skills appropriate to the patient populations served. * Self-directed, self-starter and able to implement new programs. * Demonstrated ability as an effective leader. * Demonstrated ability to apply principles of adult learning to provide education to staff, physician, and auxiliary staff. * Analytical ability to solve clinical nursing issues and conduct quality improvement and research projects. * Organizational skills to set priorities and efficiently to complete assigned workload. * Physical ability to meet core job responsibilities in accordance with practice setting demands for the patient populations regularly served * Ability to manage stress due to critical patient care issues, changing organizational climate and personnel issues. * Multi-lingual skills (beyond that of English) in languages appropriate to patient populations served by the Medical Center is highly desirable. * Demonstrated competence in managing a diverse staff and serving a disadvantaged population Compensation Range: $141,500.00- $205,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. We are seeking a Nurse Director to join the Endoscopy Department at Mass General Hospital, ranked among the nation's top hospitals for Adult Gastroenterology and GI Surgery by U.S. News & World Report (2024-2025). The department features two specialized units, Adult and Pediatric, offering a full spectrum of advanced gastrointestinal diagnostic and therapeutic procedures for emergency, inpatient, and ambulatory patients. Our Endoscopy RNs work with the latest technology and collaborate with experts in complex endoscopic procedures, delivering exceptional, patient-centered care in a supportive environment. The ideal candidate will have the preferred experience: Minimum 5 years of Operating Room experience in a complex healthcare setting 3-5 years of leadership experience Reasons to Choose Mass General Hospital * Competitive salary and great benefits, including pension and 403(b) match. * MGH is the #1 hospital in New England based on the U.s News Best Hospitals for 2022-2023 * Subsidized MBTA pass (50% discount) * Resources for childcare and emergency backup care * Hospital paid retirement plan and tax-sheltered annuity plan. * Discounts on tickets and passes for everything from ski resorts to museums to sporting events Full Pay Range: $144,206.40 (min) - $275,308.80 (max) USD Annual Job Summary * Responsible and accountable for the planning, organizing, directing, and evaluating nursing services of the nursing location. Also responsible for the management of all operational services for their location of responsibility. Working within federal, state, and regional regulations, we strive to meet the needs of our patients. * Does this position require Patient Care? Yes * Essential Functions-Evaluate and supervise staff based on mutually agreed-upon goals in job descriptions. * Implements strategies to enhance retention and reduce turnover. * Promotes a safe and positive working environment. * Ensure that the RN supervisors/clinical care managers are aware of any updated policies and procedures. * Prepares departmental budget and operates department within budgetary guidelines. * Assign patients for day-to-day management to nursing coordinators and/or Nursing Supervisors/Managers. Qualifications Education Master's Degree Nursing required or Bachelor's Degree Nursing required and Master's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Advanced Cardiovascular Life Support [ACLS (AHA)] - American Heart Association (AHA) preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Nursing management 3-5 years required Knowledge, Skills and Abilities * Proficient organizational and interpersonal skills. * Must have excellent critical thinking and problem-solving skills. * Proficient commitment to clinical excellence. * Ability to remain calm in stressful situations. * Adjusting actions in relation to others' actions. * Knowledge of Regulatory Agency Regulations. Additional Job Details (if applicable) Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $144,206.40 - $209,757.60/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Director of Nursing, Inpatient Hospital is responsible for the overall leadership, management, and coordination of nursing services within the Institute's oncology inpatient hospital. The Nursing Director (ND) at Dana-Farber Cancer Institute is a pivotal leadership role, reporting to the Senior Nurse Director. This position carries 24-hour accountability operational leadership of inpatient nursing services, ensuring the delivery of exceptional, compassionate, and patient- and family-centered care. The Nursing Director fosters a culture of excellence, collaboration, equity, and continuous improvement while aligning nursing practice with DFCI's mission, values, and Professional Practice Model. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Leadership and Team Management:** Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback that help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout. **Collaborative Care Coordination:** Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes. **Change Management, Innovation, Quality Improvement:** Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency. **Promote a Culture of Patient-Centered Care:** Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery. **Knowledge, Skills, and Abilities:** Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution. Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively. Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments. **Minimum Qualifications:** + Bachelor's and Master's degrees required, one of which must be in Nursing. + Registered Nurse with 3-5 years' experience in health care, with progressive administrative experience **License/Certification/Registration Required** + Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable. **Preferred Qualifications:** + Advanced degrees in Nursing Administration, Healthcare Management, or related field are preferred. + Oncology experience preferred + Leadership, Oncology, or Research Nursing certification preferred (required to obtain within 2 years of employment). **Knowledge, Skills and Abilities Required:** **Leadership and People Management Skills:** Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations. **Collaboration and Communication Skills:** Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions. **Organizational and Strategic Skills:** Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $215,400.00 - $230,200.00

The Nurse Director for Care Coordination directs and oversees a team responsible for patient care coordination, including utilization review, intake or discharge planning, and managed care contracting. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Leadership and Team Management:** Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback that help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout. **Collaborative Care Coordination:** Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes. **Change Management, Innovation, Quality Improvement:** Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency. **Promote a Culture of Patient-Centered Care:** Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery. **Knowledge, Skills, and Abilities:** Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution. Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively. Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments. **Minimum Qualifications:** + Bachelor's and Master's degrees required, one of which must be in Nursing. + Registered Nurse with 3-5 years' experience in health care, with progressive administrative experience **License/Certification/Registration Required** + Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable. **Preferred Qualifications:** + Advanced degrees in Nursing Administration, Healthcare Management, or related field are preferred. + Oncology experience preferred + Leadership, Oncology, or Research Nursing certification preferred (required to obtain within 2 years of employment). **Knowledge, Skills and Abilities Required:** **Leadership and People Management Skills:** Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations. **Collaboration and Communication Skills:** Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions. **Organizational and Strategic Skills:** Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $215,400.00 - $230,200.00

The Director of Nursing is responsible for the planning, implementation and evaluation of clinical operations and personnel management of the assigned patient care unit. He/she acts as a liaison between the various clinical departments, disciplines and patient services to ensure continuity. Specific duties and responsibilities may vary across programs and areas. Plans, organizes, and directs the operations and quality improvement program for the assigned unit(s) in collaboration with the disease center leaders, clinical and administrative directors. This is accomplished by employing multidisciplinary teams to design, implement and monitor systems that will provide for the highest quality patient experience while maximizing provider time and space utilization. The Nurse Director uses extensive theoretical, evidence-based, and experiential knowledge to advance clinical practice, provides clinical leadership and direction, and promotes professional growth for self and staff. The Nurse Director acknowledges the inherent value of nursing collegiality to the advancement of professional practice, and actively pursues membership in local and national professional organizations. Serves as a mentor for nursing colleagues at DFCI as well as from external organizations, to nurtures leadership potential and promote the career development of others. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practices. This position is full time onsite at our Attleboro, MA location. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Principal Duties and Responsibilities:** **Administrative:** Develops and implements departmental quality improvement plan that is consistent with the goals of the Institute. Prepares budget and monitors and evaluates expenditures throughout the fiscal year. Serves as an active member, and/or co-chairs committees at various levels in the Institute. Participates in marketing for the DFCI/PCC Ambulatory Site through fundraising events and outreach programs. Works in collaboration with the Administrative and Clinical MD Directors to maintain administrative and clinical continuity within ambulatory services. Ensures compliance with regulatory agency requirements (DPH, CMS, TJC). Assures staff compliance with required competencies and annual requirements. Demonstrates knowledge of computer systems in use at the Institute to include GE/IDX, Sunquest, TSI, Business Objects, all Clinical Applications Microsoft Office and Outlook. **Clinical Operations:** Directs daily operations of the unit in collaboration with the disease center leaders and ambulatory services administration resulting in a practice that reflects multidisciplinary collaboration and the Institute's core values`. Ensures that unit policies and procedures meet regulatory and Institutite standards, and are effectively communicated. Assures efficient patient flow. Monitors outcomes through quality improvement processes. Assesses needs of the patient population served. Plans, implements and evaluates systems instituted to meet those needs. Makes appropriate changes when needed. Monitors the environment of care with attention to patient safety. **Personnel Management:** Assesses, plans and justifies the appropriate staffing resources to meet the clinical and operational needs of the department. Oversees the hiring, orientation, evaluation, coaching and mentoring of staff in accordance with Human Resource policies and the MNA collective bargaining agreement. Creates an environment where staff is able to perform at the highest level. Promotes and actively engages in the professional growth and the development of the leadership potential of staff **Quality Improvement:** Works collaboratively with the Quality Improvement Department, Nursing and Patient Care Services, and disease center leaders and staff in developing, leading, measuring and reporting of quality improvement initiatives. Facilitates continuous quality improvement in processes and services. Identifies, prioritizes and initiates multidisciplinary QI initiatives to ensure safety and an environment of clinical excellence and patient and family centered care. **Professional Practice:** Maintains involvement in professional organizations and community activities. Assures continuing education and role development of all nursing (RN, NP) and clinical support staff Demonstrates an understanding of the research process by facilitating the implementation of approved clinical research activities conducted within the Institute. Identifies personal goals in professional and educational activities that promote self-development. Functions in the leadership role: Works collaboratively with all members of the multidisciplinary team. Serves as a role model for effective communication, problem solving, and conflict resolution for clinical coordinator, nursing staff and other members of the team. Supports the research activities of the Nursing and Patient Care Services and the Institute. **Nursing Practice:** Monitors and continuously improves the quality of nursing care delivered to adult patients. Leads the development of professional nursing practice and standards. Assures practice is evidence-based and consistent with DFCI nursing policies and procedures. Ensures that professional nurses in all practice roles within areas of responsibility across Nursing and Patient Care Services adhere to the _Code of Ethics for Nurses with Interpretive Statements_ (ANA, 2001). Fosters a systematic awareness of the diversity that exists within the organization including but not limited to culture, ethnicity, gender, and age, and promotes an environment that is sensitive to the needs of diverse patient populations. Ensures adherence to ONS standards of professional nursing practice, Magnet standards as well as all licensure/registration and certification requirements applicable to the nursing role. Assures the implementation of the Synergy Model, Patient and Family Centered Care and the primary nursing model across all units in his/her portfolio **Qualifications:** Bachelor's and Master's degree required, one of which must be in Nursing. Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Hematology-Oncology experience required. OCN, AOCN, or CPON preferred. Management experience required. **Skills and Abilities:** Demonstrated leadership skills to lead staff at various levels within the Institute. Outstanding communication, coordination, negotiation and integration skills required Ability to work with all levels of staff and physicians and administrators. Demonstrated knowledge of budget planning, monitoring, and management. Understanding of current financial and reimbursement issues in ambulatory care. Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions. Ability to manage and lead in a busy ambulatory care setting with multiple and competing demands for time and resources. **Working Conditions:** Works in clinic and office settings with possible exposure to infectious diseases through airborne transmission or contact with blood or body fluids. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $215,400.00 - $230,200.00

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of MGB Neurosurgery: The MGB Neurosurgery (NSU) Senior Director of Clinical Operations is a critical member of the department leadership team. They play an integral part in delivering efficient, patient-centered clinical operations, as well as development and execution of a strategic MGB wide vision for clinical services across the Department of Neurosurgery and the Neurosurgery Institute (NSI). The Senior Director works closely with hospital, department, and NSI leaders to ensure close alignment with the system structure and goals. The Senior Director oversees integrated and optimized clinical operations across Neurosurgery ambulatory practices, ORs and inpatient services. This person will establish common expectations, processes, and systems to improve the consistency of practice operations across Neurosurgery clinical sites. Qualifications * Bachelor's degree required. * Master's degree in business administration, public health, public administration strongly preferred. * 7-10 years management experience in an academic medical center required. * Supervisory experience required. * Outstanding organizational skills to manage many competing responsibilities and priorities. * Ability to delegate, effectively supervise, and plan for the timely and successful completion of objectives. * Exceptional interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people. * Demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving. * Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency including departmental leadership, administrative staff, clinical and research faculty, and leaders across the AMCs and MGB. * Excellent negotiation skills in complex internal and external situations. * The ability to independently resolve quickly most problems encountered. * Demonstrated sensitivity, discretion, and judgment regarding confidential matters. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Leadership: A demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving is essential. * Results orientation: Results-driven approach with experience/ability to achieve results in a metrics based analytical environment. * Organizational Skills: Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures. * Collaboration: Able to work effectively within a matrixed based organizational structure. Collaboration with administrative staff will be essential. * Communicator/Facilitator: Excellent interpersonal, presentation and organizational skills and professional demeanor. Demonstrated sensitivity, discretion, and judgment regarding confidential matters are essential. Excellent verbal and written communication skills are necessary to communicate effectively with a large and diverse constituency, including the chairs/chiefs, senior departmental leaders, research faculty at all levels, research trainees and staff, potential donors, representatives, and vendors. * Judgement: Demonstrated judgement in managing sensitive issues and when to escalate problems. * Team: Takes personal responsibility in developing teams and is passionate about a happy, highly functioning team with the highest level of talent and performance for the responsibilities of the Department. * Interpersonal: Possess a leadership style that is open and transparent and an exceptional capacity to build strong relationships. Manages conflict and achieves resolution effectively. * Time management: Exceptional organizational skills and ability to prioritize effectively. Flexibility to work independently and to handle multiple tasks with project deadlines. A tenacious, can-do personality that works to correct mistakes and get things done as efficiently as possible, often utilizing resources across services. * Technology: Competency in the latest digital capability to support decision support tools. * Mass General Brigham values: Embraces values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. WORKING CONDITIONS: * Hybrid position - expected to have regular onsite presence multiple days per week and expected to split time between sites and expected to split time between sites. * Attends meetings at MGB hospitals and occasionally Assembly Row. * Is available for early and late meetings and flexible to meet frequent deadlines. Some evening and weekend work will be necessary. Additional Job Details (if applicable) PRINCIPAL DUTIES AND RESPONSIBILITIES: Strategic Development * Under the direction of the NSU Executive Administrator, and in partnership with the NSI Chief Administrator and Neurosurgery Clinical Site Directors, determine the overall vision, mission, direction, goals, and objectives for Neurosurgery ambulatory, OR, and inpatient operations. * Works with departmental, hospital leadership and relevant MGB departments to prepare necessary business plans and documentation. * Serves as a critical member and senior leader for the NSU administrative team(s). Establishes and maintains clear communications with Department leaders as to each area's performance. Interacts and builds strong working relationships with peers and clinical leadership. * Works with hospital leadership to evaluate and monitor performance of the AMCs to support the delivery of services and the operational goals of cost containment, quality enhancement, developing a culture of safety, and patient experience. * Develops leadership structure that maximizes clinical integration and coordination with ambulatory practices in the community. * Participate in the NSU Clinical Operations / Quality Council and ensure NSU and NSI strategies are communicated and implemented with the Department of Neurosurgery. Clinical Operations: * Develop operational standards and metrics for consistent patient and provider experience across the NSU Department as appropriate. Integrated standards include (but are not limited to): * Template/OR utilization * Staffing ratios * Administrative Team structure * MD/APP teams * Patient Intake/ Triage models * Clinic schedules and visit lengths * Call coverage and scheduling support * Develop practice staffing workflows with best practices for optimal staffing experience. Ensures top of license activity for a range of staff roles. * In collaboration with physician leadership, design and support ongoing multidisciplinary care models across Neurosurgery, and related departments (Neurology, Orthopedics, ect). Work with respective leaders to develop sustainable staffing models and financial structures that streamline patient care. * In collaboration with NSU leadership, leads the evaluation, development, and implementation of strategies for the growth, improved access and integration of clinical services throughout MGB (i.e. establishment of centers of clinical excellence, site of care transition to community locations, etc.). * In partnership with relevant chiefs, ACMO, directors and clinical operations leaders, oversees operations of clinical services provided in ambulatory, procedural and inpatient areas across multiple campuses (i.e. BWH, MGH, SSH, NWH, and various other sites). * Works to achieve system level clinical and quality goals. * Develops appropriate staffing models and ratios that accommodate ongoing ambulatory, procedural and inpatient growth. Project and forecast needs as part of the budgetary process. * Participates in AMC and MGB working groups related to clinical operations as requested by NSU and other system leadership. Essential Functions: * Participates in the development and management of budgets, monitors financial performance for respective areas, and take corrective action as needed. * Provides management, guidance and support to administrative leaders, provides mentorship to ensure their success and to hold them accountable for achieving operational goals. * Research and analyze data to identify areas of improvement. * Develop and implement strategies to improve the performance of the Neurosurgery clinical services and programs. * Achieve operational goals including volume, financial, people, quality and safety. * Develop, implement, and monitor policies and procedures to ensure efficient operations. * Develops letters, presentations, announcements, and other communications. * Keeps current regarding trends and developments in the health care field. * Leads or participates in special projects or other related tasks as requested or required. * Performs other duties as assigned * Complies with all policies and standards Human Resources Management * Management Actions: * Coordinates with Human Resources for the interviewing, hiring, personnel transactions (e.g., hiring, salaries, promotions, job descriptions) and implementation of institutional corrective action policy for direct reports. * Using Workday, initiates, approves, and coordinates with Human Resources for approval of human resources changes (e.g., salary adjustments, salary distributions, training records) for staff. * Prepares performance reviews on direct reports. * Takes corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness. * Reviews workload issues to ensure appropriate staffing. * Oversight: * Provides direct supervision to and is responsible for the conduct, operations, and results of direct reports and subordinate staff. * Develops and implements change management programs including efficiency and resource utilization projects. * In times of transition, supports areas that require interim leadership support. * Actively considers opportunities to grow the abilities, skills, and support of employees through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise. * Culture/Equity: * Reviews, supports, and ensures salary and wage equity for staff. * Creates a supportive, educational, and development-focused environment for all staff. * Ensures the maintenance of a diverse, inclusive, and professional environment for all staff. Remote Type Onsite Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $121,908.80 - $177,351.20/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Operations Director is responsible for the development and set up of new clinical operations across a range of specialties at BMC South and BMC Brighton. The Operations Director will be responsible for the launch of new ambulatory clinics at these sites, including but not limited to the administrative, personnel, fiscal management, IT management and operational systems necessary to fully launch a new clinic. The Operations Director will interface with Departmental staff and leadership to launch these proposed clinics. Following launch of clinics over the next 1-3 years, the Operations Director will transition to multi-specialty clinic operations. The Operations Director will collaborate with our BMC Ambulatory Central Team and play a leadership role in the establishment and roll out of ambulatory standard practices across our BMC South and BMC Brighton ambulatory clinics. The Operations Director will participate in and lead key initiatives and performance improvement pertaining to the practices that they oversee including integration, labor management, and the establishment of ambulatory best practices. Position: Operations Director Department: Ambulatory Clinics (Brighton) Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Launch new clinics at BMC-Brighton and BMC-South critical to growth objectives of BMCHS Identify potential changes in operating models required to hit financial and performance targets in shifting from an academic to community clinic model. Manage fiscal, IT, real estate and other functional service areas necessary to the successful launch of a clinic. Work collaboratively with existing administrative directors and other staff across departments to ensure clinics launch and operate smoothly Ensures the highly productive and cost effective quality performance of departments and services. Works with assigned managers, nursing management, and section chiefs/medical directors, to provide for the identification, analysis and development of operating policies, systems, programs and standards. Recommends and implements changes in policies and procedures to improve the cost effectiveness of operations and ensure that patient's time (i.e., for visits, appointments and treatments) is used in an efficient manner. Plans departmental/divisional/sectional renovations and moves, including assessment of needs, and space utilization design. Oversees and coordinates all aspects of departmental renovations or relocation. Analyzes current operations to identify and evaluate program strengths and weaknesses in relation to operational effectiveness. Develops strategies and plans for new program development based on analysis of competitive trends, market share data, capital needs and human resource utilization. Drives other key performance initiatives at the new hospitals related to volume, quality or experience manages Department and/or Ambulatory-wide projects and performance improvement, as required. Other duties as assigned JOB REQUIREMENTS EDUCATION: Requires a Bachelors Degree in Business Administration, Healthcare, or related field. Master's Degree preferred. Or equivalent combination of education and experience. KNOWLEDGE AND SKILLS: Knowledge of clinic operations and necessary steps to launch new clinics, including IT (EPIC) and Revenue Cycle Demonstrated ability to work successfully with physician partners Leadership ability to guide, direct, and mentor a multi-layered staff Capable of program development, implementation and evaluation, moving from strategy to execution Capable of long range program planning that involves complex decision making tasks Expert verbal and written communication skills and interpersonal skills, including project management reporting to senior audiences Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines Dedicated team player with the willingness and desire to learn and grow within the organization Ability to anticipate objections and plan appropriate responses; ability to perform and lead effectively in stressful situations and to solve problems as they occur Professional in conduct and appearance Proficient with standard software used in healthcare office setting (i.e. MS Word, Powerpoint, Excel, web browser, etc.) Compensation Range: $96,500.00- $140,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager for Utilization Review and Clinical Appeal Management is responsible for overseeing the daily operations of the Utilization Management (UM) and Clinical Appeal teams. This role ensures compliance with hospital policies, regulatory requirements, and payer guidelines while supporting efficient and effective utilization review and denial management processes. The Nurse Manager collaborates with interdisciplinary teams to reduce payer denials, improve reimbursement processes, and ensure high-quality patient care. Additionally, this role provides leadership, staff training, and quality improvement initiatives while fostering a collaborative and supportive work environment. Position: Nurse Manager Department: Utilization Review/Clinical Appeal Management Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: 1. Leadership & Operational Management Collaborates with the Director to develop and implement Quality Assurance (QA) templates and conduct QA reviews. Implements and assists the Director in chart audits to ensure compliance and efficiency. Conducts regular one-on-one meetings with team members to provide support, coaching, and performance feedback. Approves timekeeping and schedule changes in Kronos in the Director's absence. Works with the Director and staff to resolve employee relations issues, leveraging appropriate hospital resources. 2. Training & Professional Development Provides comprehensive training for new staff and ongoing educational support for existing team members. Leads and oversees the Unit-Based Council for the UM and Clinical Appeal teams. Acts as a liaison between the UM/Appeal team and the Director for any scheduling concerns. Communicates scheduling deadlines and manages time-off requests to ensure adequate staffing levels. 3. Utilization Review & Appeals Management Serves as a resource to the UM and Appeal team for case-specific questions and complex cases. Collaborates with interdisciplinary teams to reduce barriers for complex patients and improve hospital metrics. Participates in reviewing and updating workflows, policies, and procedures annually with Director input. Provides on-call weekend coverage (days/evenings) on a rotating basis with the Director. Assumes partial UM and/or Appeal workload and provides coverage for staffing gaps as needed. 4. Quality & Compliance Conducts performance improvement audits to assess quality of services against key indicators. Ensures compliance with Medicare, Medicaid, and commercial payer regulations and hospital policies. Analyzes and evaluates the impact of UM processes on clinical and financial outcomes. Communicates with stakeholders regarding UM and appeal programs, providing data-driven insights and recommendations. 5. Team Development & Collaboration Fosters a collaborative and supportive work environment that promotes teamwork, accountability, and continuous improvement. Acts as a liaison with internal and external stakeholders, ensuring seamless communication and workflow efficiency. Acts with a high level of independence in team leadership, determining appropriate next steps for inquiries and decision-making. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Job Requirements EDUCATION: Nursing degree: Diploma, ASN or BSN (preferred), Ability to obtain BSN within 4 years Master's Degree in Nursing or a health-care related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Licensed to practice as a Registered Nurse in the Commonwealth of Massachusetts required CCM or related certification attained within 24 months from the hire date is preferred EXPERIENCE: Required: Minimum of 5 years of inpatient clinical nursing experience Minimum of 3 years of utilization review and denials management experience Epic and InterQual experience required Preferred: ACM-RN or CCM UKG Payroll experience preferred Experience working with vulnerable patient populations Clinical experience working with patients with multiple complex health issues Progressive leadership experience KNOWLEDGE, SKILLS & ABILITIES: Strong leadership and team management skills, including mentoring, coaching, and conflict resolution. Proficient knowledge of utilization management, denials management, performance improvement, and managed care reimbursement. Analytical abilities to interpret and apply data for process improvement. Strong problem-solving skills and the ability to work independently while exercising sound judgment. Excellent verbal and written communication skills, with the ability to educate and collaborate with diverse teams. Strong organizational and time management skills, with the ability to manage multiple priorities. Proficiency in healthcare software systems, including electronic medical records (EMRs) and workforce management tools. Understanding of hospital regulations, including compliance with Medicare, Medicaid, and commercial payer guidelines. Compensation Range: $113,500.00- $164,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Job Summary Summary A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Responsible for the day-to-day care of residents, which includes ADLS, IADLS, light housekeeping, and assisting residents with medications. Does this position require Patient Care? Yes Essential Functions * Provide leadership to PCA's and provides department orientation to newly hired PCA's. * Assist Personal Care Director with shift schedules and bi-weekly payroll. * Prepare a daily work assignment for each PCA in the absence of a supervisor and communicate pertinent information relating to resident care. * Utilize chart-to-chart reports to communicate routine reporting to the PCA who is coming on duty. * Assist with the new resident admission process. < * Ability to follow facility admission procedures and communicate resident admission to responsible party. * Maintains effective working relationships and open communication with residents, family, and physicians. * Addresses concerns regarding care and initiate corrective action if indicated. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Medical Office/Hospital/Managed Care Experience 1-2 years required Knowledge, Skills and Abilities - Knowledge of principles and processes for providing customer and personal services. - Strong communication and interpersonal skills. - Ability to work independently and as a team. - Ability to complete oral and written reports. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for oversight and management of the radiology department. Ensures smooth operations management of the department, effective budgetary and strategic results, and subject matter expert. Qualifications Summary * Responsibilities include compliance of regulatory and industry trends as well as education of radiology changes and improvements for staff and other leadership. Does this position require Patient Care? * Yes Essential Functions * Provide operations management, identify operational inefficiencies, operational flow, quality improvement, performance measurement, and implementation of new practices * Ensure compliance with patient care quality standards and all related regulatory requirements * Management of clinical staff, staff scheduling, triage duties, and is a resource to staff * Development of fiscal operating budget, ongoing assessment, investigating practices to remain within the budget and opportunities for improvement, and assists in variance reporting * Management of clinical activities for students to ensure they are meeting core curriculum requirements and encourage opportunities for future employment within MGB * Ensures compliance of all regulatory obligations (federal, state, etc.) and industry trends Education * Associate's Degree Diagnostic Imaging required or Bachelor's Degree Health Sciences preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials * Registered Technologist [ARRT-R] - American Registry of Radiologic Technologists (ARRT) preferred * Basic Life Support [BLS Certification] * Radiologic Technologist [MA License] Experience * Radiology Technologist experience with multiple patient populations 5-7 years required * Leadership experience 2-3 years required Knowledge, Skills and Abilities * Strong communication skills. * Ability to effectively evaluate and problem solve. * Ability to guide, teach, and motivate others. * Strong business acumen skills. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $116,105.60 - $168,854.40/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The VIAP Clinical Director will work collaboratively with the VP of Mission and the VIAP Program Manager and has the primary responsibility of managing all aspects of program administration and operation, including financial and grants management, strategic planning, personnel management, data reporting, public relations and liaison with community resources and the public. Duties include managing data, maintaining budgets, preparing grants proposals; functioning as a key liaison with public and private funding sources, regulatory agencies and relevant hospital programs. The Clinical Director also ensures the program's participation in national organizations for hospital violence intervention to elevate VIAP's work and support professional growth, development, and mentorship opportunities for staff. Position: Clinical Director Department: Violence Intervention Advocacy Program Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: 1. Program Implementation and Infrastructure Develops, implements and manages projects and/or initiatives for the Violence Intervention Advocacy Program Oversees and supports the development and implementation of systems activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives Ensures VIAP operates in compliance with all contractual requirements, standards of care, and that infrastructure is in place to ensure sound fiscal and operational management Works in tandem with the Development office to secure funds, donations and grants to facilitate donor cultivation and stewardship in order to meet the budgetary requirements of the program Oversees all grant related activities which may include: database management, reporting, grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures and educational materials Evaluates projects or initiatives to determine effectiveness and recommends changes/improvements based on findings Works to develop long and short range strategic planning for VIAP Uses data to determine status of program activities, develops procedures to address program challenges and oversees the implementation of new procedures 2. Clinical Oversees the implementation of all clinical client services, to ensure appropriate and quality service delivery Develops and provides In Service trainings to medical staff on Trauma Informed Care and VIAP client population Serves as a leader, team builder, and problem solver and collaborates with all BMC providers of trauma informed care Develops Emergency Medicine VIAP elective rotation requirements, provides supervision, and completes rotation evaluation Works with existing partners to ensure seamless delivery of services for high need clients Seeks out additional partnerships to ensure program can connect clients to a range of services including but not limited to; mental health and substance abuse treatment, housing, education and life skills training and employment opportunities Chairs weekly clinical meeting to discuss on-going cases; intervenes in unusual clinical situations and instructs staff how to proceed Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals Assures that all staff conforms to hospital standards of performance and conduct, including those pertaining to patient rights, to ensure that exceptional patient care may be provided 3. Personnel Management Oversees the VIAP Program Manager and provides support to manage personnel issues and frontline team Ensures culturally appropriate continuum of services for clients Champions staff professional development, fostering a culture of continuous learning and growth within the VIAP team Oversees delivery of all services provided by VIAP and assures that all protocols are followed accordingly Designs job descriptions, quarterly expectations, performance measures and work development plans for all staff Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided Fosters staff wellness in the context of vicarious trauma by developing and implementing resources, activities, and protocols that support self-care, resilience, and overall well-being 4. Public Relations Responsible for Boston City Wide Hospital Initiative, and reporting to Mayor's office Cultivates and maintains strong partnerships with community-based organizations and institutional partners to strengthen an ecosystem of care, ensuring seamless referrals, consultation, and collaboration Represents VIAP and provides leadership in the Health Alliance for Violence Intervention (HAVI) Supports and encourages VIAP staff participation at the national level through the Hospital Alliance for Violence Intervention, enabling opportunities for team members to engage in various work groups and contribute to national efforts Raises the visibility of VIAP through branding, presence in the community, and marketing Attends community and national events in an effort to build and maintain positive relationships. 5. Administration Collaborates with the Data and Research Manager to develop and implements a data management system; ensures timely and accurate data collection Works directly with statisticians to evaluate data to assess program progress and effectiveness Coordinates with departmental and hospital leadership to address programmatic needs and advance the shared mission of quality patient care. Writes the quarterly progress reports and annual progress reports for submission to the external funding agency/sponsors Ensure such reports are prepared and submitted for all federal, state, city, or private agencies Follows established hospital infection control and safety procedures Must adhere to all of BMC's RESPECT behavioral standards. JOB REQUIREMENTS REQUIRED EDUCATION, SKILLS, AND EXPERIENCE: Master's degree in Social Work or related field Minimum of 5 years clinical experience working in an urban area with diverse populations and vulnerable clients Minimum 3 years of program administration and staff management experience Expertise in securing city and state grant funding which includes writing and managing grants CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED Possess and maintain a current, valid Massachusetts driver's license and successfully complete a motor vehicle driving records check Licensed as a clinical social worker (strongly preferred) KNOWLEDGE, SKILLS & ABILITIES Ability to work with persons of varying social, cultural and economic backgrounds Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers Ability to communicate effectively in formal and oral presentations Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The VIAP Clinical Director will work collaboratively with the VP of Mission and the VIAP Program Manager and has the primary responsibility of managing all aspects of program administration and operation, including financial and grants management, strategic planning, personnel management, data reporting, public relations and liaison with community resources and the public. Duties include managing data, maintaining budgets, preparing grants proposals; functioning as a key liaison with public and private funding sources, regulatory agencies and relevant hospital programs. The Clinical Director also ensures the program's participation in national organizations for hospital violence intervention to elevate VIAP's work and support professional growth, development, and mentorship opportunities for staff. Position: Clinical Director Department: Violence Intervention Advocacy Program Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: 1. Program Implementation and Infrastructure * Develops, implements and manages projects and/or initiatives for the Violence Intervention Advocacy Program * Oversees and supports the development and implementation of systems activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives * Ensures VIAP operates in compliance with all contractual requirements, standards of care, and that infrastructure is in place to ensure sound fiscal and operational management * Works in tandem with the Development office to secure funds, donations and grants to facilitate donor cultivation and stewardship in order to meet the budgetary requirements of the program * Oversees all grant related activities which may include: database management, reporting, grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures and educational materials * Evaluates projects or initiatives to determine effectiveness and recommends changes/improvements based on findings * Works to develop long and short range strategic planning for VIAP * Uses data to determine status of program activities, develops procedures to address program challenges and oversees the implementation of new procedures 2. Clinical * Oversees the implementation of all clinical client services, to ensure appropriate and quality service delivery * Develops and provides In Service trainings to medical staff on Trauma Informed Care and VIAP client population * Serves as a leader, team builder, and problem solver and collaborates with all BMC providers of trauma informed care * Develops Emergency Medicine VIAP elective rotation requirements, provides supervision, and completes rotation evaluation * Works with existing partners to ensure seamless delivery of services for high need clients * Seeks out additional partnerships to ensure program can connect clients to a range of services including but not limited to; mental health and substance abuse treatment, housing, education and life skills training and employment opportunities * Chairs weekly clinical meeting to discuss on-going cases; intervenes in unusual clinical situations and instructs staff how to proceed * Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals * Assures that all staff conforms to hospital standards of performance and conduct, including those pertaining to patient rights, to ensure that exceptional patient care may be provided 3. Personnel Management * Oversees the VIAP Program Manager and provides support to manage personnel issues and frontline team * Ensures culturally appropriate continuum of services for clients * Champions staff professional development, fostering a culture of continuous learning and growth within the VIAP team * Oversees delivery of all services provided by VIAP and assures that all protocols are followed accordingly * Designs job descriptions, quarterly expectations, performance measures and work development plans for all staff * Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided * Fosters staff wellness in the context of vicarious trauma by developing and implementing resources, activities, and protocols that support self-care, resilience, and overall well-being 4. Public Relations * Responsible for Boston City Wide Hospital Initiative, and reporting to Mayor's office * Cultivates and maintains strong partnerships with community-based organizations and institutional partners to strengthen an ecosystem of care, ensuring seamless referrals, consultation, and collaboration * Represents VIAP and provides leadership in the Health Alliance for Violence Intervention (HAVI) * Supports and encourages VIAP staff participation at the national level through the Hospital Alliance for Violence Intervention, enabling opportunities for team members to engage in various work groups and contribute to national efforts * Raises the visibility of VIAP through branding, presence in the community, and marketing * Attends community and national events in an effort to build and maintain positive relationships. 5. Administration * Collaborates with the Data and Research Manager to develop and implements a data management system; ensures timely and accurate data collection * Works directly with statisticians to evaluate data to assess program progress and effectiveness * Coordinates with departmental and hospital leadership to address programmatic needs and advance the shared mission of quality patient care. * Writes the quarterly progress reports and annual progress reports for submission to the external funding agency/sponsors * Ensure such reports are prepared and submitted for all federal, state, city, or private agencies * Follows established hospital infection control and safety procedures Must adhere to all of BMC's RESPECT behavioral standards. JOB REQUIREMENTS REQUIRED EDUCATION, SKILLS, AND EXPERIENCE: * Master's degree in Social Work or related field * Minimum of 5 years clinical experience working in an urban area with diverse populations and vulnerable clients * Minimum 3 years of program administration and staff management experience * Expertise in securing city and state grant funding which includes writing and managing grants CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED * Possess and maintain a current, valid Massachusetts driver's license and successfully complete a motor vehicle driving records check * Licensed as a clinical social worker (strongly preferred) KNOWLEDGE, SKILLS & ABILITIES * Ability to work with persons of varying social, cultural and economic backgrounds * Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers * Ability to communicate effectively in formal and oral presentations Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Post Anesthesia Care Units at MGH are comprised of 7 individual critical care areas dedicated to the care of adult and pediatric patients preceding and immediately following surgery and/or procedures requiring anesthesia. The unit operates 24 hours per day with Anesthesia and Nurse Practitioner medical coverage. This is a full-time evening position. Shift will be either be 11 AM to 9 PM or 10 AM to 8:30 PM. Bachelor's Degree Nursing required or Master's Degree Nursing strongly preferred Job Summary Summary Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care. Essential Functions Ensure the development, implementation, and evaluation of staff onboarding, training, and education. Provide ongoing coaching and performance feedback for staff. Ensures a positive work environment that is safe for patients, visitors and staff. Coordinating unit activities with other hospital departments of the hospital Develops and implements staffing plans. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? Yes Qualifications Education Bachelor's Degree Nursing required or Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse RN - MA license required Advanced Cardiovascular Life Support [ACLS Certification] preferred Basic Life Support [BLS] Certificate preferred Experience Nursing experience 2-3 years required and Nursing leadership experience 1-2 years preferred Knowledge, Skills & Abilities Strong organizational and interpersonal skills. Must have excellent critical thinking and problem-solving skills. Strong commitment to clinical excellence. Ability to remain calm in stressful situations. Knowledgeable of the care required by respective age groups for which care is being provided. Additional Job Details (if applicable) Remote Type Onsite Work Location 267 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $116,105.60 - $168,854.40/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This Nurse Manager position is essential for ensuring the safe, efficient, and high-quality delivery of obstetrics and gynecology clinical services across all locations. The role provides crucial operational oversight, including workforce management, budget adherence, and regulatory compliance, directly impacting daily clinical flow and resource allocation. By fostering a professional, supportive, and interdisciplinary environment, the Nurse Manager is instrumental in promoting staff development, enhancing patient engagement, and driving optimal, evidence-based patient outcomes. Ultimately, this leadership role is vital for aligning clinical operations with the department's strategic goals for service excellence and care coordination. We offer an outstanding benefits packages to eligible employees including… * Medical, Dental and Vision insurance * Tuition Reimbursement * Generous paid time off * Subsidized MBTA pass (50% discount) * Resources for childcare and emergency backup care * Hospital paid retirement plan and tax-sheltered annuity plan * Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events. You contribute to our success. Every role has an impact on our patients' lives, and you can make a difference. We are looking for someone as dedicated as you to be a part of our team. About Mass General Hospital Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career. Job Summary Summary Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care. Essential Functions Ensure the development, implementation, and evaluation of staff onboarding, training, and education. Provide ongoing coaching and performance feedback for staff. Ensures a positive work environment that is safe for patients, visitors and staff. Coordinating unit activities with other hospital departments of the hospital Develops and implements staffing plans. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? Yes Qualifications Education Bachelor's Degree Nursing required or Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] required Advanced Cardiovascular Life Support [ACLS Certification] preferred Basic Life Support [BLS] Certificate preferred Experience Nursing experience 2-3 years required and Nursing leadership experience 1-2 years preferred Knowledge, Skills & Abilities Strong organizational and interpersonal skills. Must have excellent critical thinking and problem-solving skills. Strong commitment to clinical excellence. Ability to remain calm in stressful situations. Knowledgeable of the care required by respective age groups for which care is being provided. Additional Job Details (if applicable) Remote Type Onsite Work Location 265 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $116,105.60 - $168,854.40/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Nurse Manager is responsible for day-to-day patient flow and operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager oversees direct patient care, including patient and family education. The Nurse Manager delegates triage of unexpected patients to the charge nurse and will modify nursing assignments, as needed, to meet the needs of patients. The Nurse Manager provides clinical leadership and management and promotes professional growth for self and staff. The Nurse Manager demonstrates systems thinking, response to diversity, collaboration, clinical judgment, clinical inquiry, facilitation of learning and advocacy for patients and staff. The Nurse Manager collaborates with the Clinical Specialist to provide clinical expertise for the unit. Specific duties and responsibilities may vary across the different programs and areas. The Nurse Manager uses theoretical, evidence-based, and experiential knowledge to advance clinical practice. The Nurse Manager serves as a mentor for clinical staff within Nursing and Patient Care Services to nurture leadership potential and to promote professional development of others. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practices. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Job Description **Primary Duties and Responsibilities:** A. Collaboration: Has direct involvement in patient care, and practice issues, involves/recruits' diverse resources when appropriate to optimize patient outcome. Recognizes the limits to clinical judgment and seeks multidisciplinary collaboration and consultation with dynamic situations. 1. With the Nursing Director, Sr. Nursing Director or Associate Chief Nurse, maintains administrative and clinical continuity within ambulatory services. 2. Participates as an active member or substitute member for committees within the Department of Nursing and Patient Care Services requested by the Associate Chief Nurse, Nursing Director or Senior Nursing Director. 3. In collaboration with Clinical Specialist assures staff compliance with required competencies and annual requirements, ensures compliance with regulatory agency requirements. 4. Demonstrates knowledge of computer systems in use at the Institute. 5. In conjunction with Nurse Director provides input into the annual budgetary process. 6. Participates in Code Admin rotation. B. Systems Thinking: In collaboration with the Nurse Director develops, integrates and applies a variety of strategies that are driven by needs and strengths of the patient/family unit, disease center, and institute. Negotiates and navigates systems for both clients and employees. Demonstrates leadership by directing patient flow, staff allocation, and assessing system issues. 1. Develops daily staffing assignments for all clinic staff in collaboration with practice manager. 2. Supports and/or provides patient care activities as needed based on competency of role. 3. Supports and provides patient and family education. 4. Responsible for patient flow, and coordination of care with the assistance of the charge nurse. 5. Collaborates with Practice Director to ensure compliance with unit policies and procedures. 6. Assesses and intervenes to meet the needs of the patient population served. 7. Monitors the environment of care with attention to patient safety. 8. Utilizes process improvement to maintain efficient workflows. 9. Responsible for oversight of the JFC nurses in the Procedure Area. (JFC ONLY) C. Personnel Management (Advocacy): Supports care of patient, family and community by careful attention to include the DFCI mission in all decision making and reflect mutually and competent patient/professional relationships. 1. Supervises RN's, clinic assistants and phlebotomists as direct reports. a. Number of supervision responsibilities dependent on unit and clinical oversight responsibilities; determined in conjunction with the Nurse Director, Sr. Nurse Director and Associate Chief Nurse as applicable. 2. In conjunction with the ND oversees the hiring, orientation, evaluation, coaching and mentoring of staff in accordance with Human Resource policies and the MNA collective barging agreement. 3. In collaboration with Clinical Specialists, provides unit based training/education/in-services/orientation. 4. Promotes and encourages professional growth and leadership potential of staff. D. Clinical Inquiry: Improves or individualizes standards and guidelines for person or population, with attention to current practice, review of literature, research, and education, with acquired knowledge and skills needed to address questions arising in practice and improve patient care. 1. Assists with development, implementation and monitoring of unit-based quality improvement, safety and patient satisfaction activities that are consistent with the goals of the Department of Nursing and Patient Care Services. 2. Facilitates continuous quality improvement in processes and services as directed. E. Clinical Judgment: Synthesizes and interprets multiple, sometimes conflicting sources of data, can make judgment based on immediate understanding of situation, patient experience. 1. Serves as unit based clinical expert. 2. Coordinates and participates in unit based audits and monitoring of nursing quality indicators. 3. Participates in the development of professional nursing practice and standards. 4. Maintains practice that is evidence-based and consistent with nursing policies, procedures, and standards. 5. Fosters a systematic awareness of the diversity that exists within the organization including but not limited to culture, ethnicity, gender, and age, and promotes an environment that is sensitive to the needs of diverse patient populations. 6. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role. F. Facilitator of Learning: Seeks opportunities to teach, coach, and mentor, and to be taught, coached and mentored. Adapts educational objectives to both the patient population and the staff that serve them. Creatively modifies an individual's need, to create an environment of success. 1. Participates in professional organizations and community activities. 2. Participates in continuing education and role development: a. Demonstrates an understanding of the clinical research process. b. Identifies personal goals in professional and educational activities that promote self-development. 3. Functions in the leadership role: a. Works collaboratively with all members of the floor leadership multidisciplinary team. b. Serves as a role model for effective communication, problem solving, and conflict resolution for members of the team. c. Supports the research and evidence- based practice activities of Nursing and Patient Care Services. **Knowledge, Skills and Abilities:** 1. Critical thinking, collaboration and excellent communication skills. 2. Clinical resource regarding the administration of chemotherapy and blood products. 3. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric. **Minimum Job Qualifications:** Baccalaureate degree required; Baccalaureate degree in nursing preferred. Master's degree required or intent to enroll into program within 6 months of hire. 3 years of oncology experience required; leadership or charge nurse experience preferred. **License/Certification/Registration Required:** Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Certification in Oncology Nursing, OCN, ACON, or CPON strongly preferred. **Supervisory Responsibilities:** Yes, provides direct supervision to RN's, Clinic Assistants, and other support personnel. Number and role supervised may vary. **Patient Contact:** Yes At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $170,000.00 - $182,500.00

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Position supports Interventional Radiology and Cardiovascular Procedures Department (not a Cath Lab) Job Summary Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care. Essential Functions Ensure the development, implementation, and evaluation of staff onboarding, training, and education. Provide ongoing coaching and performance feedback for staff. Ensures a positive work environment that is safe for patients, visitors and staff. Coordinating unit activities with other hospital departments of the hospital Develops and implements staffing plans. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? Yes Qualifications Education Bachelor's Degree Nursing required or Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] required Advanced Cardiovascular Life Support [ACLS Certification] preferred Basic Life Support [BLS] Certificate preferred Experience Nursing experience 2-3 years required and Nursing leadership experience 1-2 years preferred Experience in Intervention Radiology and Cath Lab preferred Knowledge, Skills & Abilities Strong organizational and interpersonal skills. Must have excellent critical thinking and problem-solving skills. Strong commitment to clinical excellence. Ability to remain calm in stressful situations. Knowledgeable of the care required by respective age groups for which care is being provided. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 40hr 11a-7:30p as well as off shift coverage as needed. Job Summary Summary Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care. Essential Functions Ensure the development, implementation, and evaluation of staff onboarding, training, and education. Provide ongoing coaching and performance feedback for staff. Ensures a positive work environment that is safe for patients, visitors and staff. Coordinating unit activities with other hospital departments of the hospital Develops and implements staffing plans. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? Yes Qualifications Education Bachelor's Degree Nursing required or Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] required Advanced Cardiovascular Life Support [ACLS Certification] preferred Basic Life Support [BLS] Certificate preferred Experience Nursing experience 2-3 years required and Nursing leadership experience 1-2 years preferred Knowledge, Skills & Abilities Strong organizational and interpersonal skills. Must have excellent critical thinking and problem-solving skills. Strong commitment to clinical excellence. Ability to remain calm in stressful situations. Knowledgeable of the care required by respective age groups for which care is being provided. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Bed Access Nurse Manager / Full Time-40 Hours / BWH Boston Main Campus Job Summary: This position involves managing capacity and access, ensuring safe, efficient, and timely patient care, and working to coordinate and optimize all incoming hospital transfers and referrals for the system and triage patients, reducing transfer delays, balancing the flow of transfers, and coordinating standardized transfer pathways. Essential Functions: Elicits patient information from referring MD and outside facility nurse to allow appropriate patient triage and placement. * Using triage tools and algorithms, working in collaboration with patient access services and others to transfer the patient in a clinically appropriate timeframe. * Acts as a liaison to provide and ensure continuity of care for the patient and family and is a clinical resource for the financial navigator. * Assessment of patients and families before their initial consultation requires initial nursing assessment, which may include intake, diagnosis, history, physical symptoms, psychosocial assessment, cultural assessment, and educational needs. * Collaborates with and coordinates providers and support staff to facilitate appropriate decision-making that will provide complete and comprehensive care to the patient and family. * Utilizes established systems to document the reason for visit, testing ordered/completed, referrals made, and current medication list. Qualifications Education: * Bachelor's Degree Nursing required. * This role cannot this role accept experience in lieu of a degree. Licenses and Credentials: * Registered Nursing License in Massachusetts is Required Experience: * Clinical nursing experience 2-3 years required. * Patient flow, access nurse, or bed control experience 1-2 years preferred. Knowledge, Skills and Abilities: * Possesses interpersonal skills to interact effectively with intra-inter and outside-hospital physicians and personnel. * Strong theoretical and experiential knowledge of nursing practices. * Must possess skills to work well independently and have sound decision-making skills. * Possesses the ability to manage critical issues relating to patient care and changing organizational climate. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $72,425.60 - $140,348.00/Annual Grade 6NTEMP At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.