Business Operations Associate jobs at McDonald's - 436 jobs

Basic Function: Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary. Work Performed: Greet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask. Use names whenever possible and project an authentic and kind interest to connect with each person. Be informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon. Be informed and engaged with today's schedule, with today's guests and their needs along with other aspects of today's operations that might impact you along with how you can best support the team throughout your shift. Embrace and Practice "the next best yes" when confronted with a question, obstacle or opportunity. Easily able to offer additional explanation of all treatments, classes and programs including complimentary additional services and experiences along with contra-indications and spa guidelines. Able to easily and efficiently reserve requested services, send a confirmation itinerary and add appropriate notes to best serve our guests, check a guest in/out and inform our team while always maintaining the confidentially of guest information. Aware and sensitive to balancing, efficient booking times and respectful of any special circumstances or situations. Proactively Communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues. Monitor and maintain with care the Spa Suites, Back-of-House Areas and surrounding landscape so they are all fully functional, in good order and ready to go. Maintain a safe, clean and neat work environment. Check-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns. Be informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc. All other duties, tasks and responsibilities in support of the team and operations as assigned. Supervision Exercised: None Supervision Received: Aligned direction from the Spa Suites Leadership Team including Leads, Supervisors and Managers Minimum Requirements: High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team in a high touch, very personal environment. Strong computer skills required. Physical Requirements: Lifting & Carrying up to 50 lbs. 70% standing, walking, bending & lifting 30% sitting Extensive Computer Use Hearing and manual dexterity Distance vision 1-3 feet Use of cleaning and sanitizing solutions Ability to drive a cart

About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. Contribute lab social media content to central marketing and producing content for member newsletters. Provide lab tours when GM is not available. Member Experience Assist with the staffing of reception during lab business hours as needed Be visible and always delighted to assist Responsible for resolving member issues and escalating them when needed Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times. Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events Ownership of the service delivery for meeting and event bookings. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Support Area GM, GM of Ops or LM in coordinating catering for M&E. Work with the EC team on meeting and event set up. Team Leadership Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. Be a coach for ECs when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: Up to $1,000 in bonuses per quarter 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holiday Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.

Estimated Annual Compensation: $66,690 | Full-Time Leadership Role South Colorado & Yale Working at Chick-fil-A is more than a job-it's an opportunity to lead with purpose and make an impact every day. As a locally owned and operated restaurant, we are passionate about investing in our people, building bright futures, and creating a workplace where everyone feels valued and supported. Role Overview The Operations Coordinator is a key support role responsible for keeping Front-of-House operations running smoothly and efficiently. This position works closely with the Director of Operations to ensure strong systems, clear communication, and consistency across all shifts. By supporting daily operations and team coordination, the Operations Coordinator plays a vital role in delivering an exceptional guest experience. Key Responsibilities Support daily Front-of-House operations and maintain operational consistency Partner with the Director of Operations to execute systems, processes, and standards Ensure strong communication across shifts and leadership teams Support team organization, shift readiness, and operational flow Identify opportunities to improve efficiency, organization, and performance Serve as a reliable support resource for team members throughout the day Compensation & Benefits $27/hour Annual pay ≈ $66,690 (based on a 45-hour workweek with overtime) Total compensation value ≈ $71,000/year (including health, dental, vision, and free meals) Schedule * Full-time position * Availability to close 2-3 nights per week Who We're Looking For A confident communicator who leads with clarity and professionalism A dependable, detail-oriented problem solver who takes initiative Someone who thrives in a fast-paced, ever-changing environment A team-focused individual who values people development and operational excellence A self-starter with strong organizational skills and follow-through Perks & Benefits Sundays off Flexible scheduling Scholarship opportunities Free meals during shifts Health, dental, and vision insurance 401(k) and referral program Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their communities.

Temporary Living. Lasting Impressions. A corporate apartment is rented to an individual or company for a short-term length of time. Corporate apartments are utilized for various reasons, including relocation, temporary job assignments, individuals in between homes or that have been displaced from their homes due to natural disasters. Part of our vision to create an extraordinary experience and fulfilling the interim housing needs of our clients in Personalized, Innovative, and Dedicated way. Why Work for CWS Corporate Housing? CWS Corporate Housing offers comprehensive benefits (medical, dental, health savings account, 401(k), life insurance, Employee Assistance Program, Short-Term and Long-Term Disability), professional development, and a supportive environment. Paid holidays with your birthday as a holiday, fitness reimbursement, and so much more. Our unique BRIDGE program is designed to recognize volunteerism and encourage growth, leadership, creativity, and community involvement amongst our teams and to give back. Job: Operations Coordinator FLSA Status: Hourly, Non-Exempt Position Reports to: Area Manager Work Location: Denver, Colorado (Englewood area) Positions Supervised: None Responsibilities: The primary responsibility is toprovide administrative support within the area market and facilitate the flow of paperwork. This role coordinates the lease throughout the entire process to ensure the highest level of guest satisfaction, communicates and follows up with on the process, and maintains the accuracy of data in the internal operating systems. Coordinate new lease accurately and timely from start to finish Double-check to ensure that the Guest Services Coordinator has completed all leasing paperwork accurately Communicate accurate information to the Quality Control Representative to process all necessary work orders Maintain accurate and current information in the company's operational database for clients and apartment communities Maintain accurate and organization of the filing system Ensure that the Guest Services Coordinator processes clients' lease extension and notice to vacates accurately and in a timely manner Update request systems with any add on requests for client's needs Review daily operations schedules Assist the area manager in developing processes for improved efficiency Generates scheduled reports by the designated deadline and any other reporting needs requested Double-check that all client paperwork has been completed accurately and received timely Communicate with the Quality Control Representative and update OSCAR with any add-on requests for guest needs Ensure that all specialty items, requests, and upcharges have been entered into the database Ensure that the Guest Services Coordinator provides clients with accurate price ranges Coordinate with Accounting to ensure that office rent and utilities are paid accurately and timely Hours Worked: Monday-Friday: 8:30am-5:30pm Education/Certification: High School diploma or GED or equivalent Experience Preferred: Background in customer service, accounting/billing, or in property management is a plus. Computer proficient, particularly in Microsoft Outlook and Word, Smart phone technology. Requirement: Ability to pass background, drug and driving record check annually, as per company policy andguidelines.Must maintain a valid and unexpired driver's license that meets company driving standards and maintain current automobile insurance and registration. CWS Corporate Housing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Monday - Friday 8:30am - 5:30pm

The JOB: As the Operations Coordinator, you will work closely with the Housekeeping and Engineering departments of the hotel. The Operations Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This person should demonstrate exceptional customer service and problem solving skills. Responsibilities include, but not limited to: Process invoices for Housekeeping and Engineering Champion Alice system, our guest request program Coordinate projects Log and follow up on guest requests Support reservations team YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and multi-tasking. This role requires skills such as patience, empathy, efficiency and a desire to work in, and provide, a clean environment. Our CULTURE: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction and soul." Our properties are not a "one-size fits all". And neither are our team members. What makes L'Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun! The OFFER: Our Team Members are our most important asset and that's reflected in our benefits. L'Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including: 401K Plan with Employer Match Onsite Complimentary Parking Free Meals in EDR Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts Career growth opportunities and recognition programs At L'Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements Fluency in both English and Spanish is required Friendly demeanor Excellent computer skills with ability to learn new programs Ability to multitask and complete projects in a timely manner. Refined verbal and written communication skills Salary Description $25.00

November 17, 2025 - November 24th, 2025 Exempt/Non-Exempt: Non-Exempt Employment Type: Full Time Starting Pay Rate: $21.50 2nd Shift Differential: $1.50 Description: The operations Coordinator is expected to understand, engage, and assist the Production Supervisor in leading production activities for their shift, including all lines pertaining to the Operations area. The operations coordinator oversees the Production process to ensure human safety, product safety, product quality, sanitation, efficiency, and environmental compliance. Essential Job Functions/Job Responsibilities: Please see People Systems for Complete Job Description Daily Responsibilities: Conduct physical walk-through of line with oncoming Operations Coordinator Ensure proper staffing to production model Ensure daily communication with employees at shift Crossover meetings Provide consistent leadership presence on floor Complete Daily Check Sheet Complete assigned investigations and projects - As Needed Required Skills: Must possess ability to oversee multiple areas of responsibility including people and processes. Have ability to function in multiple positions Must possess ability and aptitude to identify, correct and improve potential safety items, both human and food Required Experience: Must have High School diploma or GED Understand manufacturing guidelines for food safety and sanitation Experience with set-up and operation of automated batch processing system Experience with set-up and operation of packaging machinery Bama is an equal opportunity employer committed to a diverse and inclusive workforce.

Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

Collette is seeking an Air Operations Group Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Group Supervisor, Air Operations, this role is responsible for securing air for all group passengers and maintaining all air reservations for all passengers booked on their specified tour series assigned by the Manager of Air Operations. The primary goal of a Air Operations Group Specialist is to obtain the best possible air schedule for our clients while meeting the set profit margin for each program. The Specialist is expected to provide a timely turnaround of requests, with the objective of improving customer excellence. Primary Functions: Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories. Request air group blocks for groups of 10 or more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which we do not have contracts. Some programs require an Air Series Block be requested once departure dates are set for that tour series. The Specialist will work with the Group Block Specialist and the Inventory Department to determine the number of seats and dates to request. Groups of 10 or less must be booked live in a GDS using air contracts whenever possible. Responsible for analyzing the air rate obtained and comparing the group pricing to ensure the expected profit margin, driven by the optimal air schedule pricing model. Offer alternatives when the best schedule does not meet this pricing model. Maintain air schedules for all passengers booked with air on their tour series. This includes and not limited to ensuring all seat requests are confirmed and meet customer expectations/preferences, submit all special requests, and work all schedule changes to be sure connections are legal and still meet requirements of the tour series. Handle any air emergencies while traveler is on tour whenever air needs to be altered. Release all air group blocks by deadline set by each carrier. This includes tracking all air blocks for profitability and utilization purposes. Proof air manifest 50 days prior to departure, to ensure that names, schedules, seat assignments, and special needs have been sent correctly to the airline carrier prior to ticketing for all passengers booked on their tour series. Research all service issues and determine the best action for recovery resolution and report back to the Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Knowledge and Skills: Bachelor's degree preferred, but not necessary. Two years' experience in air operations preferred. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment. Ability to communicate effectively, both orally and in writing. Ability to organize, prioritize, and schedule work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity. Ability to analyze and solve problems. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations, and Group Supervisor. Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Pay range starting at $22.00/hr

Title: Business Operations & Compliance Associate Location: Uniondale, NY | Department: Corporate Operations | Employment Type: Full-Time About Us: At Blue Sky Hospitality Solutions LLC, we are a premier hospitality management company committed to delivering operational excellence and maximizing asset value. We manage a diverse portfolio of branded and independent hotels, focusing on exceptional guest service and strong financial performance. Join a team where your skills drive impact, and your career can thrive. Job Summary: We are seeking an organized and proactive Business Operations & Compliance Associate to oversee essential back-office operations that support our hotel portfolio. This role is critical in ensuring compliance, operational efficiency, and financial controls across multiple properties. If you are passionate about process improvement, operational excellence, and the hospitality industry, we invite you to apply. Key Responsibilities: Manage and maintain business licenses, permits, and compliance documentation for all hotel properties. Oversee contract administration, including vendor agreements, service contracts, renewals, and compliance tracking. Handle chargeback disputes, reversals, and implement financial controls to mitigate risks. Support corporate payroll processes in collaboration with corporate director of HR and property-level teams, ensuring labor compliance and accurate reporting. Develop and enforce procurement policies; manage vendor relations, negotiate terms, and ensure purchasing consistency. Implement cost control strategies, manage reorder levels, and maintain optimal inventory levels across hotel operations. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, Finance, or a related field. Minimum 3 years of experience in hospitality operations, compliance, or business administration. Strong knowledge of payroll coordination, vendor management, financial controls, and operational compliance in the hospitality industry. Excellent organizational, communication, and problem-solving skills. Proficiency with hotel management systems (PMS), financial/accounting software, and Microsoft Office Suite. Why Join Blue Sky Hospitality Solutions? Competitive Salary & Annual International Trip Hotel Discounts Worldwide - Employee and family rates at our properties and partner brands. Health, Dental & Vision Insurance 401(k) Generous Paid Time Off (PTO) & Holidays Employee Assistance Program (EAP) - Counseling and wellness resources. Ready to Join Us? If you're looking for a dynamic opportunity in hospitality operations with a company that values your skills and invests in your growth, click Apply Now to submit your resume and cover letter. Blue Sky Hospitality Solutions LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! WASH is seeking a detail-oriented Business Operations Associate to assist our sales and field operations teams with accurate work order processing and fulfillment. The Business Operations Department is responsible for managing the end-to-end client agreement lifecycle, optimizing daily operations and processes, and building cross-functional partnerships with the Sales and Field Operations Teams to execute strategic initiatives and deliver a best-in-class customer experience. Reporting to the Manager of Business Operations, the Business Operations Associate will initially focus on timely and accurate processing of all equipment-related work orders and managing accurate equipment inventory records. Keen attention to detail and accuracy, timely execution of tasks, and a desire to grow and learn are of the upmost importance for success in this role. The ideal candidate will develop a broad understanding and knowledge base of WASH's key business practices and, upon building a solid foundation, will have an opportunity to grow into a broader role creating customer contracts, business reporting materials, and leading special projects. A successful Business Operations Associate brings a solutions-oriented mindset, flexible work style to contribute to team responsibilities as well as complete individual tasks, and possess the professional fortitude to pursue a long-term, operations-focused career path. This is a great opportunity to learn our company inside and out with great opportunities for growth in all areas of the business. Estimated Salary: $22.00 to $30.00 per hour based on qualifications and experience. Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities. What you will do: * Manage a high-volume of daily work order requests * Generate accurate and timely equipment work orders * Validate, process, and close completed work orders by transferring data from hardcopy files into WASH digital systems * Coordinate status updates and follow-up notifications to ensure all work order activities are closed timely and accurately * Manage equipment inventory corrections and exception/error reporting * Maintain current and accurate customer account information * Provide insightful and collaborative support to Sales and Field Operations colleagues * Pull, interpret, and transform data to report performance results * Participate in cross-functional initiatives to improve core business processes and drive productivity * Demonstrate a high-quality customer service approach to internal customer base * Maintain an energetic, supportive, and professional demeanor in all settings Requirements: * Bachelor's degree in Business Administration or other relevant field of study, or equivalent applicable experience * Minimum of 1-2 years' experience in a corporate environment * Intermediate or Advanced level skills with MS Office Suite - Excel, Word, PowerPoint (Visio and/or Project is a plus) * Experience with MS Dynamics Great Plains or similar ERP system is a plus * Strong organizational and professional communication skills to manage the timely execution of multiple tasks * Strong sense of accountability and dedication to delivering outstanding results * Analytical mindset and familiarity using data to understand, interpret, and communicate results * Promote a culture of customer service excellence * Ability to thrive and adapt in a high-transaction, high-performance, evolving company culture We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location. We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S. We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: ************************************* This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. 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Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. * Keep our systems updated with real-time customer order statuses and tracking information. * Streamline and organize workflows to meet daily objectives and hit deadlines. * Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. * Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring * Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. * Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. * Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. * Exceptional customer service, communication, and time management skills. * Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. The US hourly rate for this part-time position is $16.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (hybrid) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. 2026 Program Dates Program runs 10 weeks from June 15th - August 21st. Eligibility Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher. MUST NOT be a graduating senior in the summer 2026. Compensation Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr Intern Project Details As Holland America Line's Business Strategy and Performance Analytics Intern you'll: Analyze large datasets to understand customer spending patterns and behaviors. Utilize market trend analysis to anticipate industry changes. Address operational challenges specific to the cruise sector. Key areas of focus will include: Technical Data Projects: Work with big data systems and tools such as Snowflake and PowerBI. Tasks may involve data integration, system transitions, and process documentation. Automation and Reporting: Contribute to enhancing data reporting systems with automation solutions and optimizing operational efficiencies. Advanced Analytics: Apply Python and other analytical tools to develop revenue forecasts and build predictive models based on historical data to support strategic decision-making. We're seeking candidates with a strong technical background who are proficient in data analysis, system integration, and analytical modeling. Responsibilities Analyze customer behavior and spending patterns to develop predictive models to identify revenue enhancement opportunities. Develop and implement data models to forecast revenue trends and assess the effectiveness of pre-cruise and onboard promotions and offerings. Collaborate with various departments, such as marketing, sales, and operations, to align data insights with business strategies. Conduct A/B testing and evaluate the impact of different onboard services and pricing strategies. Prepare and present reports with actionable insights to senior management, aimed at maximizing onboard revenue and improving guest experience. Ensure the accuracy and efficiency of data by cleansing and organizing various datasets, understanding their interconnections, and streamlining sources. Engage in learning opportunities to deepen understanding of the cruise industry, including customer preferences, market trends, and operational challenges. Regular one-on-one meetings with various team members to gain deeper insights into the cruise industry, understand different roles and perspectives, and apply this knowledge to their analytical work. Requirements Strong Excel understanding and background. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar. Experience with data visualization tools like Tableau, Power BI, or similar. Familiarity with database management and data warehousing concepts. Strong analytical and problem-solving skills with a focus on detail and accuracy. Ability to interpret complex data and turn it into actionable insights. Experience in statistical analysis and predictive modeling is a plus. Excellent verbal and written communication skills to effectively convey data insights and recommendations. Ability to prepare clear and concise reports and presentations for diverse audiences. Ability to work independently and in a group environment with excellent communication skills, strong interpersonal and team working skills to interact with various departments and stakeholders. Ability to prioritize and maximize efficiency. Well organized and able to communicate effectively with colleagues and managers. The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. Majors Preferred Computer Science, Information Systems, Data Science / Analytics, Business Analytics, Statistics, Economics What You Can Expect Gain valuable experience. Gain confidence. Explore a new career path. Opens the opportunity to a future full-time job after graduation. Develop and refine skills. Network with professionals in the field. Develop an understanding of the type of working environment, field and industry that align with your career goals. Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. Deadlines Our 2026 application period will close on November 30, 2025. Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************************** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (hybrid) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. **2026 Program Dates** + Program runs 10 weeks from June 15th - August 21st. **Eligibility** + Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher. + MUST NOT be a graduating senior in the summer 2026. **Compensation** + Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr **Intern Project Details** As Holland America Line's Business Strategy and Performance Analytics Intern you'll: + Analyze large datasets to understand customer spending patterns and behaviors. + Utilize market trend analysis to anticipate industry changes. + Address operational challenges specific to the cruise sector. Key areas of focus will include: + **Technical Data Projects:** Work with big data systems and tools such as Snowflake and PowerBI. Tasks may involve data integration, system transitions, and process documentation. + **Automation and Reporting:** Contribute to enhancing data reporting systems with automation solutions and optimizing operational efficiencies. + **Advanced Analytics:** Apply Python and other analytical tools to develop revenue forecasts and build predictive models based on historical data to support strategic decision-making. We're seeking candidates with a strong technical background who are proficient in data analysis, system integration, and analytical modeling. **Responsibilities** + Analyze customer behavior and spending patterns to develop predictive models to identify revenue enhancement opportunities. + Develop and implement data models to forecast revenue trends and assess the effectiveness of pre-cruise and onboard promotions and offerings. + Collaborate with various departments, such as marketing, sales, and operations, to align data insights with business strategies. + Conduct A/B testing and evaluate the impact of different onboard services and pricing strategies. + Prepare and present reports with actionable insights to senior management, aimed at maximizing onboard revenue and improving guest experience. + Ensure the accuracy and efficiency of data by cleansing and organizing various datasets, understanding their interconnections, and streamlining sources. + Engage in learning opportunities to deepen understanding of the cruise industry, including customer preferences, market trends, and operational challenges. + Regular one-on-one meetings with various team members to gain deeper insights into the cruise industry, understand different roles and perspectives, and apply this knowledge to their analytical work. **Requirements** + Strong Excel understanding and background. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar. Experience with data visualization tools like Tableau, Power BI, or similar. Familiarity with database management and data warehousing concepts. + Strong analytical and problem-solving skills with a focus on detail and accuracy. Ability to interpret complex data and turn it into actionable insights. Experience in statistical analysis and predictive modeling is a plus. + Excellent verbal and written communication skills to effectively convey data insights and recommendations. Ability to prepare clear and concise reports and presentations for diverse audiences. + Ability to work independently and in a group environment with excellent communication skills, strong interpersonal and team working skills to interact with various departments and stakeholders. + Ability to prioritize and maximize efficiency. + Well organized and able to communicate effectively with colleagues and managers. + The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. **Majors Preferred** Computer Science, Information Systems, Data Science / Analytics, Business Analytics, Statistics, Economics **What You Can Expect** + Gain valuable experience. Gain confidence. + Explore a new career path. + Opens the opportunity to a future full-time job after graduation. + Develop and refine skills. + Network with professionals in the field. + Develop an understanding of the type of working environment, field and industry that align with your career goals. + Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. **Deadlines** + Our 2026 application period will close on November 30, 2025. **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ************************************************************************* Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (hybrid) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. 2026 Program Dates: Program runs 10 weeks from June 15th - August 21st. Eligibility: Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) and have a GPA of 3.0 or higher. MUST NOT be a graduating senior in the summer 2026. Compensation: Undergraduate - $25.00/hr, Intern Project Details: The Hotel Refurbishment and ADA (Americans with Disabilities Act) Intern assists with compliance initiatives across the Holland America Line (HAL) and Princess Cruises (PCL) fleets. Responsibilities include exposure to key phases of refurbishment projects-from planning and logistics to execution-as well as an introduction to onboard accessibility standards. The position also involves contributing to data analysis efforts that inform project decisions. Additionally, candidates will have the opportunity to conduct day visits aboard vessels departing from Seattle to gain firsthand insight into shipboard operations. Responsibilities: Oversee the organization, maintenance, and version control of project-related documents. Collaborate with the project team to facilitate planning processes, including developing timelines, coordinating resources, identifying project dependencies, and establishing key deliverables. Creating visual materials for presentations to business sponsors, operations and executive teams including project introduction and status updates. Support the documentation and reporting of ADA-related shipboard modifications, including tracking compliance status and documentation of DOJ communications. Assist in the preparation of drawing packages and scope of work documents for projects. Prepare reports summarizing refurbishment progress and ADA compliance metrics. Collaborate with cross-functional teams including shipboard operations, design, and technical. Participate in day visits to ships sailing out of Seattle to observe refurbishment work and accessibility features. Requirements: Proficiency using MS office Suite including Outlook & MS Teams Ability to work independently, remotely and self-manage Well organized and able to communicate effectively with colleagues and managers. The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. Majors Preferred: Naval Architecture, Marine Engineering, Project/Business Management Skills Preferred: Superior knowledge of MS Word, MS Excel, MS PowerPoint Proficiency in Adobe Acrobat Proficiency in CAD What You Can Expect: Gain valuable experience. Gain confidence. Explore a new career path. Opens the opportunity to a future full-time job after graduation. Develop and refine skills. Network with professionals in the field. Develop an understanding of the type of working environment, field and industry that align with your career goals. Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. Deadlines Our 2026 application period will close on November 30, 2025. Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************************** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #HAL

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (hybrid) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. **2026 Program Dates:** + Program runs 10 weeks from June 15th - August 21st. **Eligibility:** + Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) and have a GPA of 3.0 or higher. + MUST NOT be a graduating senior in the summer 2026. **Compensation:** + Undergraduate - $25.00/hr, **Intern Project Details:** The Hotel Refurbishment and ADA (Americans with Disabilities Act) Intern assists with compliance initiatives across the Holland America Line (HAL) and Princess Cruises (PCL) fleets. Responsibilities include exposure to key phases of refurbishment projects-from planning and logistics to execution-as well as an introduction to onboard accessibility standards. The position also involves contributing to data analysis efforts that inform project decisions. Additionally, candidates will have the opportunity to conduct day visits aboard vessels departing from Seattle to gain firsthand insight into shipboard operations **.** **Responsibilities:** + Oversee the organization, maintenance, and version control of project-related + documents. + Collaborate with the project team to facilitate planning processes, including + developing timelines, coordinating resources, identifying project + dependencies, and establishing key deliverables. + Creating visual materials for presentations to business sponsors, operations + and executive teams including project introduction and status updates. + Support the documentation and reporting of ADA-related shipboard + modifications, including tracking compliance status and documentation of + DOJ communications. + Assist in the preparation of drawing packages and scope of work documents + for projects. + Prepare reports summarizing refurbishment progress and ADA compliance + metrics. + Collaborate with cross-functional teams including shipboard operations, design, and technical. + Participate in day visits to ships sailing out of Seattle to observe refurbishment work and + accessibility features. **Requirements:** + Proficiency using MS office Suite including Outlook & MS Teams + Ability to work independently, remotely and self-manage + Well organized and able to communicate effectively with colleagues and managers. + The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. **Majors Preferred:** Naval Architecture, Marine Engineering, Project/Business Management **Skills Preferred:** + Superior knowledge of MS Word, MS Excel, MS PowerPoint + Proficiency in Adobe Acrobat + Proficiency in CAD **What You Can Expect:** + Gain valuable experience. Gain confidence. + Explore a new career path. + Opens the opportunity to a future full-time job after graduation. + Develop and refine skills. + Network with professionals in the field. + Develop an understanding of the type of working environment, field and industry that align with your career goals. + Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. **Deadlines** + Our 2026 application period will close on November 30, 2025. **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ************************************************************************* Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** **\#HAL**

Preferred Qualifications Self-directed approach Ability to communicate effectively Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word Interns at the Rock Family of Companies gain priceless hands-on experience. Here, they learn how it feels to be in the workplace, participate in events and become a valuable member of our team. Responsibilities Learn about our business by attending meetings, huddles and trainings Share creative ideas that will help improve our business Deliver reports, analyze metrics and summarize information to help drive our team forward Assist in creating materials and/or presentations for meetings Take notes during meetings and provide recaps Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

D.C. United is seeking an organized, proactive undergraduate or graduate student who is eager to gain hands-on experience in business operations. This internship is designed for individuals interested in learning how to support core organizational functions by working closely with the Executive Assistant to President of Business Operations / Office Manager. The intern will gain exposure to cross-functional coordination, event planning, administrative support, and internal communications-particularly in a fast-paced, game day environment. Compensation This is an unpaid internship and must be filled by a student who is actively enrolled in an accredited college or university and eligible to receive academic credit. Essential Functions, Duties, and Responsibilities: Support logistics and administrative tasks tied to game days, including suite readiness, credential coordination, and supply preparation. Assist with calendar management, internal communications, and follow-ups related to executive meetings. Help maintain an organized and efficient office environment by supporting daily operational needs. Serve as a liaison across departments for select game-day initiatives and internal projects. Provide assistance with planning and executing internal team events, executive meetings, and client functions. Conduct research, create presentations, and prepare reports as assigned. Help maintain records, databases, and filing systems to ensure accuracy and organization. Support special projects that may span across marketing, community relations, game-day operations, and other departments as needed. Attend select Wednesday and Saturday game days to assist with in-person business operations and executive suite responsibilities. Perform other duties assigned to support the Executive Assistant, Office Manager, and broader business operations team. Requirements Currently pursuing a degree in business administration, sports management, communications, or related field Eligible to receive academic credit for the internship Availability for game days (Wednesday evenings and Saturdays) and 1-2 additional in-office days per week Must pass a background check Competencies (KSAs) Strong interpersonal and organizational skills Proactive, detail-oriented, and dependable Professional written and verbal communication skills Ability to multitask and remain calm under pressure Willingness to learn and support a wide variety of projects and teams Familiarity with Microsoft Office 365 suite D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup. D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. As a successful Business Operations Intern, you will be responsible for assisting with the business operations side of summer weeklong tournament operations at the Ripken Experience in Myrtle Beach, SC. This is a paid Internship, while also being able to earn college credit. Internship Dates: May 14, 2026 - August 10, 2026 Responsibilities: As our Business Operations Intern, you will: Assist with the onboarding of new staff and work alongside Payroll staff to complete necessary paperwork. Work directly under the Team Coordinators in assisting them with rosters, welcome packets, and paperwork before each tournament. Coordinate team gift distribution and carry-out inventory counts. Serve as a customer service representative to the coaches and answers questions as they pertain to their tournament. Work directly with front office personnel to successfully execute all 10 week-long tournaments. Assist in the Big-League Grill, helping the food and beverage department with their needs. Be able to assist in a fast-paced environment on Sundays during the check in process, opening ceremonies and skills competitions. Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service. Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand. Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants. Qualifications: This is the perfect summer internship for any student who has an interest in sports administration and the behind-the-scenes work it takes to create a successful sports business operation. Required: Prior work experience in customer service environment. An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy. Strong detail-orientation, with ability to problem-solve. Good time-management skills. Work Schedule will vary mornings and nights. Weekends will be required. Knowledge of computers, especially Excel. Be able to handle pressure in a positive manner. Be able to catch on quickly and leave unsupervised to complete tasks. Preferred: A passion for sports, working toward an educationally focused college degree. Baseball knowledge is preferred. Special Physical Requirements of the Job/Working Conditions: Routinely required to work extended hours of time. Must be able to walk, use hands and fingers, handle or feel objects or controls, reach with hands and arms, balance, stoop, kneel, crouch or crawl, and climb stairs. Routinely lift or move up to 50 pounds at least 20% of the time. Routinely exposed to extreme hot/cold weather conditions, dust and particles, and loud noises. #RipkenBaseball #twintern