Patient Coordinator jobs at Medquest

Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc. Part Time Available! 3 Days A Week! Open: Mon - Fri: 8:30am - 5pm No Weekends. Compensation: $25 - $30 per hour + Benefits! Requirements: Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office. We prefer candidates that have previous experience with Dentrix software but it is not required. Apply with a copy of your resume or CV for more info. CA-6066-C

Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc. Part Time Available! 3 Days A Week! Open: Mon - Fri: 8:30am - 5pm No Weekends. Compensation: $25 - $30 per hour + Benefits! Requirements: Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office. We prefer candidates that have previous experience with Dentrix software but it is not required. Apply with a copy of your resume or CV for more info. CA-6066-A

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities The Specialty Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter. Reporting Relationship Director of Operations Scope of Supervision None Responsibilities include the following: 1. Responsible for insurance verification for new and existing specialty patients by phone or using pharmacy software or payer portals. 2. Responsible for insurance re-verification for all specialty restart patients 3. Responsible for insurance re-verification for all specialty patients at the beginning of each month and each new year. 4. Responsible for advanced monitoring expiring authorizations for existing specialty patients 5. Responsible for securing advanced re-authorization for existing specialty patients. Participate in surveys conducted by authorized inspection agencies. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator. Participate in pharmacy committees when requested. Participate in in-service education programs provided by the pharmacy. Report any misconduct, suspicious or unethical activities to the Compliance Officer. Perform other duties as assigned by supervisor. Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Prior experience in a pharmacy or home health company is preferred. Prior experience in a consumer related business is preferred. Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance Work Location: In person

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events JOB DESCRIPTION: Description of Responsibilities The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter. Reporting Relationship Insurance Manager Responsibilities include the following: Responsible for insurance verification and/or authorization on patients. Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable). Re-verification of verification and/or authorization and demographics on all patients. Participate in surveys conducted by authorized inspection agencies. Participate in in-service education programs provided by the pharmacy. Report any misconduct, suspicious or unethical activities to the Compliance Officer. Perform other duties as assigned by supervisor. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Prior experience in a pharmacy or home health company is preferred. Prior dental or home infusion experience a plus Prior experience in a consumer related business is preferred Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.

We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care. Responsibilities: · Greet patients and visitors in a warm, professional manner. · Answer, screen, and route incoming phone calls. · Schedule, confirm, and update patient appointments. · Check patients in and out, ensuring all necessary forms and information are collected. · Verify and update patient demographics. · Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. · Collect co-pays, payments, and provide receipts. · Coordinate with the back office staff for timely and effective patient care. · Maintain the front desk area in a clean and organized manner. · Assist with patient inquiries regarding office procedures, policies, and services. · Communicate effectively with medical staff to ensure smooth patient flow. · Handle sensitive patient information in compliance with HIPAA regulations. · Perform general office duties including scanning, faxing, filing, and data entry. · Maintain a clean, stocked, and safe clinical environment · Other tasks as assigned Qualifications: · High school diploma or equivalent (required) · Bachelor's degree (preferred) · Minimum of 1 year experience in a clinical setting (preferred) · Bilingual proficiency in English and Armenian or Spanish (preferred) · Strong interpersonal, communication, and organizational skills · Proficient typing and basic computer application skills Compensation: · Competitive hourly pay based on experience and skills. · $21-$25/hr

In addition to the responsibilities listed below, this position is also responsible for planning, developing, and implementing respiratory care programs that coordinate quality care for patients with sleep disorders; leading the education and instruction of patients on home diagnostic and therapeutic sleep equipment (e.g., continuous positive airway pressure [CPAP]) and other home ventilatory support systems; conducting and overseeing follow-up consultations with sleep patients to ensure adherence or refer patients to alternative treatment; and driving pulmonary care functions that expedite patients hospital and/or clinic work-up and follow-up. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Demonstrates clinical expertise by: integrating industry developments and best practices into work processes; ensuring that departmental standards of care are aligned with evidence-based best practices, and working across teams to ensure consistent adherence to these standards; using advanced knowledge to provide advice, education, and training to members, families, caregivers, the health care team, and the health plan staff; and proactively identifying and pursuing educational and clinical development opportunities to maintain and enhance knowledge of professional practice. Maintains a safe and compliant care practice by: ensuring that care is provided in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures; supporting managers on the development of reports for administrative and regulatory purposes; identifying opportunities and promoting adherence to safety protocols that mitigate potential risks to patient safety; reporting safety hazards, accidents and incidents, and unsafe working conditions, implementing process improvements to avoid future incidents; and maintaining confidentiality of all patient, staff, and member records and information. Contributes to efficient and effective operations management by: promoting effective allocation of resources (e.g., equipment) to meet evolving patient needs while maximizing cost savings; taking inventory, cleaning and preparing equipment, and ordering supplies, ensuring availability of necessary equipment and supplies; and recommending and implementing improvements for service delivery using data-driven solutions. Practices and/or coordinates patient care by: coordinating and/or conducting comprehensive assessments of patient condition and needs, providing guidance to team members on assessments; developing and revising care plans and monitoring patient services; identifying and addressing moderately complex patient needs, goals, and preferences; and coordinating with interdisciplinary care teams to optimize care delivery; leveraging advanced knowledge of patient care and safety practices to provide and/or ensure the provision of care related to medications, procedures, and/or infection prevention; applying standardized criteria to determine medical necessity and need for continued care based on rate of progress; advocating for patient needs and continuous assessment of treatment efficacy; partnering with team members to evaluate response to treatment, identify changes in patient condition, and develop modifications to care plans as needed; and coordinating discharge processes and recommending patient education plans with interdisciplinary team when patients have reached established goals or received maximum treatment benefits. Ensures that patients receive the highest quality care by: assuming responsibility for the quality, safety, and efficiency of therapy services; resolving moderately complex service/care issues, unusual occurrences (UOs), and patient complaints/grievances; collaborating across teams to maintain a competitive position in the health care industry by maximizing access, improving efficiency, and maintaining quality outcomes of therapy services; ensuring efficiency through cross-communication between appropriate service lines to enhance care coordination and patient experience; and developing new products and services that align with company goals and member needs. Minimum Qualifications: Bachelors degree in Respiratory Care, Health Care Administration, or a related field AND minimum four (4) years of experience in respiratory therapy or a directly related field OR Minimum seven (7) years of experience in respiratory therapy or a directly related field. Minimum two (2) years of experience in sleep disorders or a directly related field. Minimum one (1) year of experience in a leadership role with or without direct reports. Registered Respiratory Therapist - Sleep Disorder Specialist Certificate required at hire OR Polysomnographic Technologist Certificate required at hire Respiratory Care Practitioner License (California) required at hire

The Patient Service Coordinator is responsible for all aspects of physician and patient scheduling tasks including, but not limited to: scheduling all office visit appointments, confirming office visit appointments, directing new patients to the practice location, and informing the patients of documents and payment arrangements required at the time of visit. The individual must possess the ability to verify insurance eligibility, reschedule appointments, and obtain the correct corresponding authorizations. ESSENTIAL DUTIES & RESPONSIBILITIES: Uses telephone headset and computerized appointment scheduling program to schedule patient appointments for specified physicians according to physician-specified protocol. Enters key demographic and insurance information into a permanent account; checks for IPA authorizations. Follows appointment scheduling protocol for each physician. Follows guidelines for patient access. Verifies insurance eligibility daily to ensure patients are covered for the current month. Ensures patients understand they are to arrive to their appointment with their referral form and x-rays. Informs patients the appointment may be cancelled if the referral and x-rays are not available. Informs patients of practice's policy on collecting payment at the time of service. Informs new patients about the practice's website; encourages them to visit and complete paperwork and print a map with directions to the practice. Checks e-mail regularly and responds to established patients who have requested an appointment through the website. Any urgent calls to a physician should be e-mailed to the Triage department or reach the appropriate specialty area using the backline to assure the call is handled expediently. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS: High school diploma required. Minimum two years' experience working in a physician practice scheduling appointments. Comfortable using e-mail and interacting with Internet applications. Computer literate - with keyboard skills and knowledge of practice management and word processing software. Strong written and verbal communication skills. Strong customer service skills. REQUIREMENTS: The individual MUST reside in Southern California This position requires onsite training at our office for the first few weeks. Upon successful completion of the training period, the role will transition to a fully remote work arrangement. Expected to meet KPI's Within 30 Days Average Call Handling Time: 4-6 minutes Call Abandonment rate: less than 5% Average Speed to Answer: less than 30 seconds Agent absenteeism: Less than 5% Hourly Call Volume: 10 calls per hour Average appointments per day: 70 appointments per day TYPICAL PHYSICAL DEMANDS & WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds. PAY RANGE: $18-21 per hour

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Primary Accountability The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office. Description of Primary Responsibilities Responsible for running daily provider schedules and conducting all necessary follow-up. Verifies insurance information is current prior to patient's visit (running eligibility). Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit. Responsible for following up on “no show” patients, and maintaining recall system. Educating and signing patients into the FHCN portal. Responsible for maintaining supplies and stocking items. Maintains supplies of new storage and temporary charts along with necessary forms and identification cards. Maintains adequate inventory of all required supplies. Responsible for collecting and attaching billing information from patients. Balances cash payments on a daily basis. Assures accurate CPT and DX codes before submitting superbills. Provides financial counseling and referrals for program eligibility, sends patient's information to billing department for any needed pre-authorizations. Responsible for providing customer service to patients. Receives incoming calls and directs them to the appropriate party. Establishes, maintains and updates patient records and files. Generates paperwork to register patients for network services. Schedules, reschedules and screens appointments. Verifies insurance eligibility and patient financial status. Registers, inputs and updates patient information. Inputs provider schedules. Collects and attaches bills and billing information on a daily basis. Works with billing department to resolve patient's concerns. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job or through a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays of information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license is required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and must occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be a CHA Global Ambassador CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries. Our New Facility is seeking for Top Talents The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood. Position Summary: To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay. Minimum Education: * High School Diploma. Preferred Education: * N/A Minimum Work Experience and Qualifications: * Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience. * Medical terminology, knowledge of payer requirements and programs which the patient may be eligible. * Excellent communication skills. * Ability to communicate effectively verbally and in writing. * Must be able to work in a union environment. Preferred Work Experience and Qualifications: * N/A Required Licensure, Certification, Registration or Designation: * Current Los Angeles County Fire Card required (within 30 days of employment). Shift: Days Hours: 8 Shift Hours: 8:00am - 4:30pm Weekly Hours: 40 Type: Full-Time FTE: 1.0

Patient Representative Specialist Location: Greenville, SC, 29607 Job Description: The Patient Representative Specialist is responsible for providing excellent customer service to patients and their families. They will be the first point of contact for patients and will be responsible for answering questions, scheduling appointments, and providing information about the facility and services offered. The Patient Representative Specialist will also be responsible for maintaining patient records and ensuring that all necessary paperwork is completed accurately and in a timely manner. Responsibilities: Answering phone calls and emails from patients and their families Scheduling appointments and coordinating with other departments as needed Providing information about the facility and services offered Maintaining patient records and ensuring that all necessary paperwork is completed accurately and in a timely manner Assisting with insurance verification and billing as needed Resolving patient complaints and concerns in a professional and timely manner Performing other duties as assigned Requirements: High school diploma or equivalent Excellent customer service skills Strong communication and interpersonal skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and other computer programs Experience in a healthcare setting preferred Benefits: 401(k Health insurance Paid time off Work Location: In person

Primary Accountability The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office. Description of Primary Responsibilities Responsible for running daily provider schedules and conducting all necessary follow-up. Verifies insurance information is current prior to patient's visit (running eligibility). Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit. Responsible for following up on “no show” patients, and maintaining recall system. Educating and signing patients into the FHCN portal. Responsible for maintaining supplies and stocking items. Maintains supplies of new storage and temporary charts along with necessary forms and identification cards. Maintains adequate inventory of all required supplies. Responsible for collecting and attaching billing information from patients. Balances cash payments on a daily basis. Assures accurate CPT and DX codes before submitting superbills. Provides financial counseling and referrals for program eligibility, sends patient's information to billing department for any needed pre-authorizations. Responsible for providing customer service to patients. Receives incoming calls and directs them to the appropriate party. Establishes, maintains and updates patient records and files. Generates paperwork to register patients for network services. Schedules, reschedules and screens appointments. Verifies insurance eligibility and patient financial status. Registers, inputs and updates patient information. Inputs provider schedules. Collects and attaches bills and billing information on a daily basis. Works with billing department to resolve patient's concerns. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job or through a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays of information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license is required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and must occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

At MCHC Health Centers we're all about making a positive impact. We're a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you're not just doing a job, you're making a difference. Summary Are you passionate about patient-centered care and team collaboration? MCHC is seeking a dedicated Patient Services Coordinator to ensure seamless access to care and to optimize patient flow. Essential Duties and Responsibilities Communicates relevant patient information clearly and promptly to care team members to ensure continuity of care. Collaborates with team members to overcome access barriers and find solutions to patient appointment needs. Monitors provider schedules and uses the color-coded scheduling system to optimize patient flow, including real-time confirmation calls, managing no-shows, walk-ins, and same-day appointments. Conducts robust and real-time confirmation calls, and follows up with patients who missed appointments to identify and resolve barriers to care. Shares patient feedback with supervisors to improve service delivery and patient satisfaction. We Offer a Cadillac Benefits Package Medical, Dental, and Vision Insurance Paid Time off (PTO) and Paid Vacation Life Insurance 401(k) with up to 4% Employer Match Flexible Spending Account (FSA) Requirements High school diploma or General Education Degree (GED) Preferred Qualifications One or more years' experience in a customer service role One or more years' experience in a healthcare setting Salary Description $23 - $28 an hour, Depending on Experience

At MCHC Health Centers we're all about making a positive impact. We're a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you're not just doing a job, you're making a difference. Are you passionate about patient-centered care and team collaboration? MCHC is seeking a dedicated Patient Services Coordinator to ensure seamless access to care and to optimize patient flow. Essential Duties and Responsibilities * Communicates relevant patient information clearly and promptly to care team members to ensure continuity of care. * Collaborates with team members to overcome access barriers and find solutions to patient appointment needs. * Monitors provider schedules and uses the color-coded scheduling system to optimize patient flow, including real-time confirmation calls, managing no-shows, walk-ins, and same-day appointments. * Conducts robust and real-time confirmation calls, and follows up with patients who missed appointments to identify and resolve barriers to care. * Shares patient feedback with supervisors to improve service delivery and patient satisfaction. We Offer a Cadillac Benefits Package * Medical, Dental, and Vision Insurance * Paid Time off (PTO) and Paid Vacation * Life Insurance * 401(k) with up to 4% Employer Match * Flexible Spending Account (FSA) Requirements * High school diploma or General Education Degree (GED) Preferred Qualifications * One or more years' experience in a customer service role * One or more years' experience in a healthcare setting Salary Description $23 - $28 an hour, Depending on Experience

Job Number: 32795 Street Address: 126 US-280 City, State: Americus, Georgia Zip Code: 31719 Department: PSMC GUEST RELATIONS Shift: Variable Job Type: PRN/Per Diem Description: Job Summary Acts as liaison between patients, families, visitors, and staff with the goal of enhancing personal service and achieving patient satisfaction. Responsible for communicating with patients, family members, and visitors for non-medical requests, complaints, and compliments. Responsible for escorting or transferring (i.e., Wheelchair assistance) patients to their required destination when necessary, as well as other duties assigned. Qualifications High School Diploma or GED (Required) Associate Degree (Preferred) Work Experience 3 or more years of experience in service excellence and (or) healthcare environment (Preferred) Licenses and Certifications N/A Essential Functions Identifies opportunities for service improvement to provide a great patient/guest experience. Establishes dialogue with the patient to obtain information for non-medical requests. Acts as a liaison between the patient and hospital staff in Emergency Center waiting areas to ensure needs are met. Coordinates with Care Management, transportation, and shelter services for patients. Performs daily patient rounds on 50 patients per day. Facilitates complaint resolution with clinical staff/physicians, maintaining a log of all concerns. Identifies opportunities for service/quality improvement and acts as an intermediary on behalf of the family by facilitating support during crisis situations. Assists with Interpreter Phones as needed. Interfaces with Security to ensure guests' safety. Responsible for inventory & supplies for the Emergency Center waiting area. Participates in disaster situations. Registers guests upon request Additional Duties Adheres to the hospital and departmental attendance and punctuality guidelines. Performs all job responsibilities in alignment with the core values, mission, and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements, and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. Must be able to push wheelchairs for patients in need and escort patients and visitors May require working weekends, alternate shifts, and holidays For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Orthopedic Surgery department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

Job DescriptionDescription: At MCHC Health Centers we're all about making a positive impact. We're a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you're not just doing a job, you're making a difference. Summary Are you passionate about patient-centered care and team collaboration? MCHC is seeking a dedicated Patient Services Coordinator to ensure seamless access to care and to optimize patient flow. Essential Duties and Responsibilities Communicates relevant patient information clearly and promptly to care team members to ensure continuity of care. Collaborates with team members to overcome access barriers and find solutions to patient appointment needs. Monitors provider schedules and uses the color-coded scheduling system to optimize patient flow, including real-time confirmation calls, managing no-shows, walk-ins, and same-day appointments. Conducts robust and real-time confirmation calls, and follows up with patients who missed appointments to identify and resolve barriers to care. Shares patient feedback with supervisors to improve service delivery and patient satisfaction. We Offer a Cadillac Benefits Package Medical, Dental, and Vision Insurance Paid Time off (PTO) and Paid Vacation Life Insurance 401(k) with up to 4% Employer Match Flexible Spending Account (FSA) Requirements: High school diploma or General Education Degree (GED) Preferred Qualifications One or more years' experience in a customer service role One or more years' experience in a healthcare setting

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Bilingual Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish is required Benefits & Perks Your health, happiness and your future matters! At Vantage Eye Center, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Orthopedic Surgery department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responding to customer billing and payment inquires as needed. Mentoring and training staff on departmental procedures. Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: 2 or more years of experience in a customer service or healthcare/medical office environment. Previous scheduling experience. Experience with Epic.