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Merchandise handler vs unloader

The differences between merchandise handlers and unloaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, an unloader has an average salary of $32,885, which is higher than the $31,855 average annual salary of a merchandise handler.

The top three skills for a merchandise handler include basic math, math and pallets. The most important skills for an unloader are pallets, work ethic, and customer service.

Merchandise handler vs unloader overview

Merchandise HandlerUnloader
Yearly salary$31,855$32,885
Hourly rate$15.31$15.81
Growth rate6%6%
Number of jobs47,65763,202
Job satisfaction--
Most common degreeHigh School Diploma, 43%High School Diploma, 59%
Average age4040
Years of experience--

What does a merchandise handler do?

A merchandise handler deals with inventory and merchandise for shipment to ecommerce customers. This position requires familiarity with all computer technology used in processing the merchandise. The duties of this position are accurately recording the movement of merchandise, operating merchandise handling equipment, confirming the quantity of inventory, and handling the merchandise with care to avoid damage. They also need to ensure the customer has quality experience with every order.

What does an unloader do?

An unloader is responsible for monitoring truck deliveries and managing all goods and merchandise to the store. Unloaders verify the deliveries' correct quantity by checking the receipts and ensuring its quality for customers' purchase. They respond to the customers' inquiries and concerns, facilitate the shelf arrangement of the products, sort items, and help with the store's organization and cleanliness. An unloader must have excellent time-management skills and the ability to multitask to perform various tasks in the fast-paced industry.

Merchandise handler vs unloader salary

Merchandise handlers and unloaders have different pay scales, as shown below.

Merchandise HandlerUnloader
Average salary$31,855$32,885
Salary rangeBetween $26,000 And $37,000Between $26,000 And $40,000
Highest paying CityTaunton, MAMeridian, ID
Highest paying stateHawaiiAlaska
Best paying companyThe RealRealLand O'Lakes
Best paying industryRetailTransportation

Differences between merchandise handler and unloader education

There are a few differences between a merchandise handler and an unloader in terms of educational background:

Merchandise HandlerUnloader
Most common degreeHigh School Diploma, 43%High School Diploma, 59%
Most common majorBusinessBusiness
Most common college--

Merchandise handler vs unloader demographics

Here are the differences between merchandise handlers' and unloaders' demographics:

Merchandise HandlerUnloader
Average age4040
Gender ratioMale, 60.3% Female, 39.7%Male, 87.3% Female, 12.7%
Race ratioBlack or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 20.8% Asian, 5.9% White, 54.8% American Indian and Alaska Native, 1.2%Black or African American, 14.1% Unknown, 5.3% Hispanic or Latino, 18.8% Asian, 5.3% White, 55.4% American Indian and Alaska Native, 1.1%
LGBT Percentage5%5%

Differences between merchandise handler and unloader duties and responsibilities

Merchandise handler example responsibilities.

  • Clean and maintain the warehouse in compliance with OSHA standards.
  • Make visual evaluations and floor moves while maintaining OSHA guidelines.
  • Process incoming merchandise shipments by unpacking products, moving items in WMS, steaming clothing, and stocking shelves.
  • Transport pallets to where they need to go in the store to insure products are stocked up properly for customer needs.
  • Distribute production materials to designate locations on assembly lines observing the first-in-first-out (FIFO) inventory control practice.
  • Greet customers while bagging their groceries, collect carts in parking lot, put away return items, general sanitation.

Unloader example responsibilities.

  • Prepare pallets by following prescribe stacking arrangement and properly tagging pallets.
  • Volunteer work for kohl's cares events.

Merchandise handler vs unloader skills

Common merchandise handler skills
  • Basic Math, 21%
  • Math, 17%
  • Pallets, 11%
  • Hand Tools, 10%
  • Purchase Orders, 6%
  • Hand Trucks, 6%
Common unloader skills
  • Pallets, 24%
  • Work Ethic, 18%
  • Customer Service, 10%
  • Electric Pallet Jack, 9%
  • Tractor Trailer, 6%
  • Safety Procedures, 4%

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