Patient Care Technician jobs at Mercy Corps - 135 jobs

Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. **Job Summary** The Health Research and Analytics (HRA) business line is seeking a highly motivated, full-time **Psychological/Mental Health Technician** to join our team in support of our government customer, U.S. Special Operations Command. This position will play a critical role in advancing the Preservation of the Forces and Family (POTFF) program, which is dedicated to optimizing and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives, POTFF strengthens both the Forces and their families, ensuring comprehensive support for those who serve. As a Psychological/Mental Health Technician, you will contribute to impactful research and analytics that drive evidence-based decision-making and enhance the effectiveness of these vital programs. This is an exciting opportunity to make a meaningful difference in the lives of SOF personnel and their families while working in a dynamic, mission-driven environment. This position supports outpatient behavioral health activities by conducting intake interviews, assisting with patient care, and leading therapeutic sessions under the supervision of licensed professionals. The Psychological/Mental Health Technician will require performing a variety of administrative and clinical tasks, including data collection, report preparation, and coordination of meetings, while also maintaining records, managing supplies, and providing information to staff and families. This role requires independent judgment, initiative, and the ability to resolve non-recurring problems, ensuring efficient program operations and high-quality patient care. **Responsibilities** + Assist with the management and treatment of outpatient behavioral health activities + Under the supervision of a licensed psychiatrist, social worker, psychiatric nurse or psychologist, responsible for providing a wide range of behavioral health interventions from prevention to treatment to individuals + Under the supervision of a credentialed provider, conduct intakes, assist with care and treatment of psychiatric, drug and alcohol patients, and counsel clients/patients with personal, behavioral or psychological problems + Working independently, perform a full range of standard and nonstandard work assignments and resolve a variety of non-recurring problems encountered on own initiative + Assign work by defining objectives, priorities, and deadlines, and provides guidance on assignments that do not have clear precedents + Use judgment in locating and selecting the most appropriate guideline for application to the work situation at hand + Refer unusual matters not specifically covered by policy statements or published regulations to the Government supervisor + Observe patients to detect behavior patterns and reports observations to licensed behavioral health staff + Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures under the guidance of a licensed mental health professional + Complete initial intake interviews and complete required forms for new patients on behalf of the licensed mental health provider **Additional Responsibilities** + Depending on the location and type of assignment, perform one or more of the following tasks: + Conduct intake interviews under the supervision of a licensed mental health professional + Administer psychological tests, compile data and prepare reports for psychological testing under the supervision of a licensed psychologist + Administer psychophysiological tests and assessments under the supervision of a licensed medical/mental health professional + Populate and maintain a computerized database which will contain the listing of all units within the HQ organization and identify the number of service members assigned to each unit/Directorate to compile monthly training statistics + Prepare daily correspondence, i.e., training agendas, meeting agendas, purchase orders, clinical appointments + Collect and maintain monthly statistical data assigned workplace + Prepare and maintain attendance rosters and statistical data for all active-duty personnel who attended Social Work/Behavioral Health services + Assist in developing program operating instructions and work with providers to uncover inefficiencies and make recommendations for corrective action + Make comparison reviews, including office time sheets, to ensure program operations are managed within budget + Be responsible for the development and implementation of appointment templates for clinical providers + Place physical maintenance work orders and maintain hand receipts for physical property and inventory + Ensure proper supply stock levels and order specialized behavioral health forms and tests + Assist or independently gather data for various presentations such as process improvements initiatives, longitudinal statistical tracking, hospitalizations, and discharges + Manipulate data and present using software applications + Provide information via telephone and in person to the members of the Command, the professional staff, civilian and military personnel in response to inquiries regarding appointments + Interface frequently with the Command's family support organizations + Maintain competency folders in accordance with program policy + Coordinate attendance and agenda at Case Review Committee with military and civilian agencies + Coordinate and reserve meeting location, verify attendance and prepare current and tentative following week's agenda + Prepare open and closed case reports for required special handling of outpatient medical records in accordance with regulations + Maintain a resource library for use by professional staff and customers. Select library materials with the intent of providing knowledge, ideas and support to practitioners in the fields of education, clinical social work and family studies + Provide services to families desiring information on healthy family life and parenting skills **Key Qualifications** + Associate degree or commensurate level of training, e.g. military mental health technician, for a psychiatric technician or mental health program assistant. Education requirement may be met by military or comparable training. If military trained, the individual's specialty must be as a mental health technician/specialist. + At least three years' experience as a psychiatric technician + Possess a sound foundation/basis to psychology and/or social work + Possess knowledge of addressing the basics of conflict management and how to de-escalate crisis situations and individuals who are agitated, violent or potentially violent and/or suicidal + Prior training to intervene and, when required, to restrain violent or potentially violent or suicidal patients by verbal or physical means + Current certification in Basic Cardiac Life Support (BCLS) from the American Heart Association, with documentation provided + Ability to obtain and maintain a U.S. government security clearance **Benefits: Live an Extraordinary Life** We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. + **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time. + **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. + **Take time to recharge** : You get paid time off to support work-life balance and keep motivated. + **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. + **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support. + **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. + **Advance your education** : Tuition assistance is available to pursue higher education. **A Work Environment Where You Succeed** For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: + Apply your talent to challenging and meaningful projects + Receive select funding to pursue ideas in scientific and technological discovery + Partner with world-class experts in a collaborative environment + Nurture and develop the next generation of scientific leaders + Give back to and improve our communities **Vaccinations & Safety Protocols** _Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._ _Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._ The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.** For more information about our other openings, please visit ************************