Guest Services jobs at Miracle Hill Ministries

General Responsibilities Shepherds leaders and students within their ministries, especially of their same gender. Executes program and recruits leaders to fill needed roles. Carries Central responsibilities for events. Job requirements Lead and carry out the mission of Grace Church in the ministry of Students' at the designated campus. Lead, develop and support Students' staff and volunteers to execute Students' services and events. All done! Your application has been successfully submitted! Other jobs

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Coordinator at Hope Lodge plays a pivotal role in ensuring a welcoming and supportive environment for guests by managing guest referrals, check-ins, and providing excellent customer service. This position focuses on coordinating guest services, supervising the concierge team, and facilitating seamless experiences for guests during their stay. MAJOR RESPONSIBILITIES Guest Referrals and Check-Ins: Manage guest referrals and check-ins directly, ensuring efficient and accurate processing of guest arrivals, registrations, and room assignments. Concierge Supervision: Supervise the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest inquiries, requests, and needs. Guest Services Coordination: Coordinate guest services and amenities, including transportation arrangements, meal services, and special accommodations, to enhance the overall guest experience and meet individual needs. Communication and Coordination: Maintain open communication with internal departments, including program staff, administrative staff, and maintenance staff, to coordinate efforts and address any guest-related issues or concerns promptly and effectively. Quality Assurance: Conduct regular inspections of guest rooms and common areas to ensure cleanliness, maintenance, and compliance with Hope Lodge standards, addressing any deficiencies or issues promptly and appropriately. Guest Feedback and Issue Resolution: Gather guest feedback and reviews, address any complaints or concerns in a timely and professional manner, identify service recovery opportunity, and implement corrective actions as needed to enhance guest satisfaction and loyalty. Administrative Support: Manage administrative tasks such as updating guest records, managing room inventory, and preparing reports as needed to support efficient guest services operations. FORMAL KNOWLEDGE Minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures High School Diploma or equivalent. additional education or certification in hospitality management, office administration, or a related field is preferred. SPECIALIZED TRAINING OR KNOWLEDGE Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders from diverse backgrounds. Strong leadership and supervisory skills, with the ability to motivate and support a team of concierge staff to deliver exceptional customer service. Ability to work independently and make sound decisions under pressure, demonstrating resourcefulness, adaptability, and problem-solving skills. Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate guest arrivals and ensure coverage during peak periods. COMPETENCIES/SKILLS Customer Service: Exceptional customer service skills are crucial for providing a welcoming and supportive experience to guests, addressing inquiries, concerns, and requests promptly and courteously. Communication: Excellent verbal and written communication skills are necessary for effectively communicating with guests, staff, and stakeholders, as well as for providing clear instructions, information, and feedback. Leadership: Strong leadership skills are important for supervising the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest needs. Problem-Solving: Ability to identify challenges, analyze complex issues, and develop creative solutions to address obstacles and optimize guest services operations, demonstrating resilience, adaptability, and resourcefulness. Organizational Skills: Strong organizational skills are necessary for managing guest referrals, check-ins, and other administrative tasks, ensuring accuracy, efficiency, and attention to detail. Interpersonal Skills: Strong interpersonal skills, including empathy, patience, and sensitivity, are necessary for interacting with guests and staff, particularly during challenging or emotional circumstances, and for building positive relationships and rapport. Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple responsibilities, and meeting deadlines in a fast-paced and dynamic guest services environment. Attention to Detail: Attention to detail is critical for ensuring accuracy in guest registrations, room assignments, and administrative tasks, as well as for maintaining cleanliness and maintenance standards in guest rooms and common areas. Computer Skills: Proficiency in computer skills, including familiarity with reservation systems, Microsoft Office Suite, and other software applications, is important for performing administrative tasks and managing guest records effectively. Conflict Resolution: Ability to handle guest complaints or concerns in a professional and diplomatic manner, identify solutions to address issues, and ensure guest satisfaction and loyalty. Adaptability: Flexibility and adaptability are important for responding to changing guest needs, priorities, and situations, as well as for accommodating guest arrivals and ensuring coverage during peak periods. SPECIAL MENTAL OR PHYSICAL DEMANDS Standing and Walking: The position may involve extended periods of standing and walking, particularly during guest check-ins, concierge services, and inspections of guest rooms and common areas. Lifting and Carrying: Occasional lifting and carrying of items such as luggage, supplies, or equipment may be required, particularly during guest arrivals or when assisting with guest needs. Manual Dexterity: The ability to perform tasks that require manual dexterity, such as operating computer systems, handling paperwork, and assisting guests with luggage or other items, may be necessary. Physical Endurance: The role may require physical endurance to handle the demands of busy shifts, including standing, walking, and assisting guests for extended periods of time. Sensory Demands: The position may involve sensory demands such as visual and auditory perception, particularly when communicating with guests, reading guest information, or monitoring guest areas for cleanliness and safety. Environmental Factors: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary, particularly when assisting guests with transportation or other outdoor activities. Stress Management: The position may involve managing stressful situations or handling guest complaints or concerns, requiring the ability to remain calm, composed, and professional under pressure. The starting rate is $20.49/hr. The schedule will be Mondays-Fridays from 11:00am-7:00pm. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility. The Member Services Associate I is responsible for delivering excellent service to all members, guests, and program participants, responding to member and guest needs, and promoting memberships and programs. Not only will you be part of amazing mission driven work, we offer the following benefits for our Part-time Staff: Work Today, Get Paid Today!!! Instant access to your earned wages before payday Free individual Y membership, with 75% discount on upgraded memberships. 50% Discount on Programs, including Childcare, Sports, Personal Training, and Aquatics. 12% Retirement Contribution, once fully vested. 403b Retirement Savings Plan. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Responsibilities Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Conducts interviews and/or tours responsive to the needs of prospective members; sell memberships and programs; provide information of facility and programs to inquiring members. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. Registers and receipts monies for memberships and program participants. Utilizes Y computers with skill and proficiency. Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintains a positive attitude and contributes toward a quality work environment. Adhere to policies related to boundaries with consumers Attend/complete required abuse risk management training Adhere to procedures related to managing high-risk activities and supervising consumers Follow mandated reporting requirements Adhere to job specific abuse risk management responsibilities Front Desk Personnel- ensure consumers are properly signed in and out, ensure only authorized adults are allowed in the facility, etc. Qualifications High School diploma. At least three months or more customer service/public relations experience required. Must be detail-oriented, possess strong organizational skills and have the ability to multi-task. Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Excellent communication skills. Intermediate to advanced computer skills. Requires: CPR/First Aid, Blood Bourne Pathogen and Child Abuse Prevention training within first 30-days of employment.

The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances. Responsibilities Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do. Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun. Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times. Key Ingredients High School diploma or GED preferred. Serv-Safe/Local or State Food Service Certification preferred "THIS IS A FRANCHISE POSITION At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Part time & full time positions currently open. We'll train you on everything you need to know!"

Are you a Mental Health Professional looking for an opportunity to make a difference in today's youth? AMIkids has served over 150,000 kids and their families since 1969. Being part of the AMIkids team means that you are helping youth to realize their full potential and become a valuable part of their community. AMIkids White Pines located in Jonesville, SC is currently seeking a Human Services Professional (HSP) Position Summary The role of the Human Service Professional (HSP) is to evaluate, assess and care for youth who are receiving Residential Intermediate Group Care services and to facilitate the case management process. Essential Job Duties Evaluate youth needs using an evidence-based assessment and ensure the timely delivery of appropriate program services to meet behavioral, psychological and psychosocial development and progress with established goals in each youth's Individual Care Plan (ICP), Serve as a liaison between the parents and the Program and between the appropriate State Agency and the Program, Schedule timely transitional meetings and assist in the development of a Transition Plan prior to the youth's termination; ensure each youth completes post assessments and has completed transitional plan and transcript before release date, Meet with the Program staff to discuss youth cases and monitor youth behavioral, psychological and psychosocial development, Develop and maintain Individual Care Plan (ICP) for each youth, Develop, approve and sign Weekly Summary Notes, Ensure Program staff are completing weekly behavioral up-dates and weekly goal progressions, Formulate a Care Plan Review (CPR) as required for each youth, include re-assessment of needs using an evidence-based assessment, Ensure timely disbursement of comprehensive monthly reports to the required parties, Serve as an advisor and positive role model for assigned youth, Provide guidance and assist in the preparation for placement of graduating youth, Schedule and conduct regular counseling sessions with youth and staff, adhere to fidelity requirements of evidence-based treatment models per contract, Attend and represent the program at meetings and youth legal proceedings, as required, Prevent and intervene in youth altercations and incidents, using the authorized state mandated training methods, Administer first aid and CPR during emergencies in accordance with the national standards, Leads and/or participates in positive reinforcement, interdisciplinary and/or care review meetings, Administers youth medication(s) in accordance with doctor's orders, Attend required training/professional development events and maintain appropriate certification(s) and license(s), Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements, Attend and maintain CPR and First Aid certification by nationally recognized organization, Assist with special projects and other duties as assigned. Minimum Education, Training and Experience Bachelor's Degree in Psychology, Social Work, or other related field, Master's preferred, Minimum of three (3) years' experience in related field, preferable working with youth, State license or experience working under the direct supervision of a licensed clinical professional, according to state statutes is preferred, Travel may be required. What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities - we pride ourselves on developing our leaders from within Health Benefits - Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits - EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility. The Member Services Associate I is responsible for delivering excellent service to all members, guests, and program participants, responding to member and guest needs, and promoting memberships and programs. Not only will you be part of amazing mission driven work, we offer the following benefits for our Part-time Staff: Work Today, Get Paid Today!!! Instant access to your earned wages before payday Free individual Y membership, with 75% discount on upgraded memberships. 50% Discount on Programs, including Childcare, Sports, Personal Training, and Aquatics. 12% Retirement Contribution, once fully vested. 403b Retirement Savings Plan. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. *Must be available Monday-Friday, 8 a.m.-3 p.m., and on weekends.* Responsibilities Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Conducts interviews and/or tours responsive to the needs of prospective members; sell memberships and programs; provide information of facility and programs to inquiring members. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. Registers and receipts monies for memberships and program participants. Utilizes Y computers with skill and proficiency. Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintains a positive attitude and contributes toward a quality work environment. Adhere to policies related to boundaries with consumers Attend/complete required abuse risk management training Adhere to procedures related to managing high-risk activities and supervising consumers Follow mandated reporting requirements Adhere to job specific abuse risk management responsibilities Front Desk Personnel- ensure consumers are properly signed in and out, ensure only authorized adults are allowed in the facility, etc. Qualifications High School diploma. At least three months or more customer service/public relations experience required. Must be detail-oriented, possess strong organizational skills and have the ability to multi-task. Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Excellent communication skills. Intermediate to advanced computer skills. Requires: CPR/First Aid, Blood Bourne Pathogen and Child Abuse Prevention training within first 30-days of employment.

WHY AMIkids? AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Human Service Professional (HSP) to evaluate, assess and care for youth receiving Residential Intensive Group Care services and to facilitate the case management process. If this "WHY" resonates with you, you may have a place on our AMIkids team as the Human Service Professional. Video: We Are AMIkids Website: www.AMIkids.org What you will be doing: Evaluate youth needs using an evidence-based assessment and ensure timely delivery of appropriate services to meet behavioral, psychological and psychosocial development and progress with established goals in each youth's Individual Care Plan (ICP) Effectively implement AMIkids Way (Kids First, Safety, and Family) and key elements of Positive Youth Development (Relationships, Meaningful Participation, Community Involvement, and Challenged & Engaged Programming) and the AMIkids Personal Growth Model (PGM) in all interactions with students, Model supportive, consistent, respectful behavior with all parties to ensure an atmosphere that fosters healthy relationships, trust, and mutual respect; set clear boundaries and provide observations and reflection to youth, Serve as a liaison between the parents and the Program and appropriate State Agency, Schedule timely transitional meetings and assist in the development of a Transition Plan prior to the youth's termination; ensure each youth completes post assessments and has completed transitional plan and transcript before release date, Meet with the Program staff to discuss youth cases and monitor youth behavioral, psychological and psychosocial development, Develop and maintain Individual Care Plan (ICP) for each youth, Develop, approve, and sign Weekly Summary Notes, Ensure Program staff are completing weekly behavioral up-dates and weekly goal progressions, Formulate a Care Plan Review (CPR) as required for each youth, include re-assessment of needs using an evidence-based assessment, Ensure timely disbursement of comprehensive monthly reports to the required parties, Serve as an advisor and positive role model for assigned youth, Provide guidance and assist in the preparation for placement of graduating youth, Schedule and conduct regular counseling sessions with youth and staff, adhere to fidelity requirements of evidence-based treatment models per contract, Attend and represent the program at meetings and youth legal proceedings, as required, Prevent and intervene in youth altercations and incidents, using the authorized mandated training methods, Administer first aid and CPR during emergencies in accordance with the national standards and maintain certification, Lead and/or participate in positive reinforcement, interdisciplinary and/or care review meetings, Administer youth medication(s) in accordance with doctor's orders. Role requirements: Master's degree in behavioral science required, Minimum of three (3) years' experience in related field, preferable working with youth, State license or experience working under the direct supervision of a licensed clinical professional, according to state statutes, is preferred. Perks and Benefits: What we offer to our Team Members are: Growth Opportunities (we develop our leaders from within); Health Benefits to eligible full-time employees, Paid Holidays and PTO, Wellness Benefits (EAP, Health Coaching), Retirement Plans (yes more than 1) and more! Check out our website to learn more about what we offer! https://amikids.org/careers/#employee-benefits

Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. Answer guest inquiries over the phone and in-person; providing accurate information. Inform guests of upcoming promotions, specials, and events. Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. Balance receipts, count cash, and complete daily shift paperwork. Manage lane inventory and assists with lane turnover tasks. Maintain a sanitary, organized, and presentable area. Communicate with pit crews; operate call buttons, relay information, log calls, check response time. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. Perform opening and closing duties as required. Monitor guests for rule violations. ***Must be able to work weekends.*****

Job Description Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships. Summary / Purpose of Position: Maintains and promote a healthy, nurturing Christian environment in the facility by sharing the Gospel and providing Guest Support services. Assists with ensuring the facility operates in a safe and secure manner. Essential Duties and Responsibilities: Include the following; other duties may be assigned to meet the program needs Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with/for those served by the ministry. Be comfortable and willing to lead a guest to the Lord Models vulnerability to the guests when appropriate Serve Guests residing in the facility Responds appropriately to emergencies Provides access to Guest medications in accordance with ministry protocol Maintains written materials necessary for the orderly provision of services Ensures Guest compliance with resident guidelines, policies and procedures Interacts with Guests by providing encouragement and support Attends staff and supervisory meetings as required Attends staff training as required Performs specified daily household tasks Conducts room inspections, locker searches, for cleanliness and contraband Performs special assignments and additional duties as assigned by director. Examples of assignments are: Intake Coordinator for new guests entering facility; Household cleaning; safety coordinator; facility security. Be willing to pursue higher formal education Performs random drug screenings and documents results in accordance with protocol Fosters positive working relationships with Guests, Staff, Volunteers and Referring agencies Supervisory Responsibilities: Responsible for some aspect of facility operations as identified by the Director Supervises Guests in recreational and other program related activities Responsible to participate in guest evaluation and correction Assume specific administrative duties in the absence of and as authorized by the director Qualifications: Education or equivalent experience: HS Diploma Experience using Microsoft Office preferred Possess good oral and written communication skills Possess the ability to speak the truth in love while accurately interpreting communication in relationship If applicant is in addiction recovery, a minimum of 2 years clean and sober unless otherwise recommended by Miracle Hill staff Religious: As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs. To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).