Clinic Receptionist jobs at Mitchell County Regional Health Center - 240 jobs

Receptionist Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Hours: * Full Time; 40 hours/week Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * High School Diploma or GED * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

. Posting Maintains clinic office by serving as general receptionist and clerical person. Maintains patient flow, scheduling appointments, triaging phone calls and handling messages. Maintains patient charts and accurate patient demographics. Maintains records on referring physicians. May have contact with patients aged newborn to geriatric. What You Will Do * Answers all incoming phone calls, facilitating communication among staff, ancillary departments, doctors, and others by taking and transmitting messages and information to appropriate parties. * Greets patients and visitors to the clinic in a friendly and professional manner. * Assembles charts for new patients. * Establishes and maintains current patient demographics in the record and/or computer. * Pulls patient records for next day appointments and prepares charts. * Receive incoming test results and direct appropriately for follow-up. * Schedules appoints efficiently and accurately. * Places calls to confirm appointments. * Accepts and records payments for services rendered to patients and does balance and prepares deposit at end of each day. This also involves sending batches to billing center. * Processes patient referrals. * Maintains patient charts, monitoring location and filing appropriate paperwork. Minimum Qualifications * High school graduate or equivalent. * Must be BLS certified within 3 months of hire. * Knowledge of medical terminology preferred. * Experience in an ambulatory care setting as a receptionist is preferred. * Must display proper telephone etiquette. * Must be able to demonstrate basic computer skills in a Windows environment. * Must have good communication and diplomacy skills. * Must be comfortable operating in a collaborative, shared leadership environment. * Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Receptionist Department: Family Medicine Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Hours: * Full Time; 40 hours/week Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * Bilingual Spanish preferred. * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire a Clinic Receptionist! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Position Title: Clinic Receptionist Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Schedule: * Full Time; 40 hours/week General Requirements * High School diploma or equivalent required * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Posting Title Clinic Receptionist At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire an Office Receptionist. As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider's inbox and completing medical records request. Schedule: * 40 hours/week * Day Shift General Requirements: * Training Preferred: Effective communication skills, medical terminology * Special Training: Basic Life Support; Medical Office Procedures * Less than 1 year experience required Education: * High School Diploma or GED equivalent Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Clinic Receptionist - Front Office Float Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. * This receptionist position is expected to float to multiple front desks. Hours: Full Time 40 hours/week Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. General Requirements: * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. * Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. * High school diploma or equivalent required. * Must maintain a high degree of confidentiality when dealing with patient information. * Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the MercyOne Family! We are looking to hire a Receptionist! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Position Title: Receptionist Department: Family Medicine Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Schedule: * Full time; 40 hours/week General Requirements * High School diploma or equivalent required * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Posting Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information, and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Clinic Receptionist Department: Urgent Care The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Hours: Full Time Varied Shifts 12 hours shifts Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. General Requirements: * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. * Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. * High school diploma or equivalent required. * Must maintain a high degree of confidentiality when dealing with patient information. * Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Position Title: Clinic Receptionist Department: ENT Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Schedule: * Part Time (24 hours/week) General Requirements * High School diploma or equivalent required * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Clinic Receptionist Department: Urgent Care The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Hours: Full Time Varied Shifts 12 hours shifts Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. General Requirements: * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. * Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. * High school diploma or equivalent required. * Must maintain a high degree of confidentiality when dealing with patient information. * Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Hours: * Full Time; 40 hours/week Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Receptionist Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Hours: * Full Time; 40 hours/week Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Minimum Qualifications: * High School Diploma or GED * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire an Office Receptionist As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider's inbox and completing medical records request. Position Title: Office Receptionist Department: Orthopedic Care Schedule: * Full time 1.0 (40 hours per week) * Day Shift 8am - 5pm M-F General Requirements * Training Preferred: Effective communication skills, medical terminology * Special Training: Basic Life Support; Medical Office Procedures * Less than 1 year experience required Education: * High school graduation or equivalent Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative/Neurosurgery at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * This position will also serve as a resource to registration, scheduling and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Wondering what a day in the life of a Patient Experience Representative: Pulmonary at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Looking for a career where you love what you do and who you do it with? You're in the right place! Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… Wondering what a day in the life of a Patient Experience Representative: Podiatry at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Wondering what a day in the life of a Patient Experience Representative- Plastic Surgery at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services as the main contact on the phones helping patients schedule appointments. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication