Guest Service Specialist jobs at Monro - 2119 jobs

As a Care Advisor, the role is to bring our mission to life by making meaningful connections with our customers and their caregivers in support of our Lively family of products. Care Advisors respond to a consistent flow of customer interactions, providing support for billing and usage inquiries, service plan or account changes, basic troubleshooting, and advocating on behalf of the customer to provide unique health and safety services that support the customer's specific needs. The Advisor may work through several applications, update electronic records and provide accurate documentation. To thrive in this role, the Advisor must be able to listen actively and patiently to understand the customer needs and efficiently resolve the expressed concerns. This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You might be asked to come into the office up to 3 days per week. The payrate is $20/hr. What you'll do Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues Recommend product and value-added services that align with a customer's shared needs Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA) Provide Phonebook support Basic qualifications Minimum 1 year of customer service and/or call center experience required Preferred qualifications Experience working in a fast-paced call center environment Experience working in a technology industry Experience working with Senior aged customers What's in it for you We offer extensive employee benefits and strive to continuously improve not only the customer experience, but also the employee experience. Whether working from home or on-site in one of our state-of-the-art Caring Centers, our leaders are here to support and help you grow your skills and career. Our benefits include: Physical and mental well-being support via Best Buy Health Wellness Program Comprehensive benefits including tuition reimbursement, caregiver support, and more Generous Best Buy employee discount About us Best Buy is an Equal Opportunity Employer. Position Type: Full time PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Dayton, NV-89403

As a Care Advisor, the role is to bring our mission to life by making meaningful connections with our customers and their caregivers in support of our Lively family of products. Care Advisors respond to a consistent flow of customer interactions, providing support for billing and usage inquiries, service plan or account changes, basic troubleshooting, and advocating on behalf of the customer to provide unique health and safety services that support the customer's specific needs. The Advisor may work through several applications, update electronic records and provide accurate documentation. To thrive in this role, the Advisor must be able to listen actively and patiently to understand the customer needs and efficiently resolve the expressed concerns. This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You might be asked to come into the office up to 3 days per week. The payrate is $20/hr. What you'll do Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues Recommend product and value-added services that align with a customer's shared needs Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA) Provide Phonebook support Basic qualifications Minimum 1 year of customer service and/or call center experience required Preferred qualifications Experience working in a fast-paced call center environment Experience working in a technology industry Experience working with Senior aged customers What's in it for you We offer extensive employee benefits and strive to continuously improve not only the customer experience, but also the employee experience. Whether working from home or on-site in one of our state-of-the-art Caring Centers, our leaders are here to support and help you grow your skills and career. Our benefits include: Physical and mental well-being support via Best Buy Health Wellness Program Comprehensive benefits including tuition reimbursement, caregiver support, and more Generous Best Buy employee discount About us Best Buy is an Equal Opportunity Employer. Position Type: Full time PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Sun Valley, NV-89433

As a Care Advisor, the role is to bring our mission to life by making meaningful connections with our customers and their caregivers in support of our Lively family of products. Care Advisors respond to a consistent flow of customer interactions, providing support for billing and usage inquiries, service plan or account changes, basic troubleshooting, and advocating on behalf of the customer to provide unique health and safety services that support the customer's specific needs. The Advisor may work through several applications, update electronic records and provide accurate documentation. To thrive in this role, the Advisor must be able to listen actively and patiently to understand the customer needs and efficiently resolve the expressed concerns. This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You might be asked to come into the office up to 3 days per week. The payrate is $20/hr. What you'll do Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues Recommend product and value-added services that align with a customer's shared needs Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA) Provide Phonebook support Basic qualifications Minimum 1 year of customer service and/or call center experience required Preferred qualifications Experience working in a fast-paced call center environment Experience working in a technology industry Experience working with Senior aged customers What's in it for you We offer extensive employee benefits and strive to continuously improve not only the customer experience, but also the employee experience. Whether working from home or on-site in one of our state-of-the-art Caring Centers, our leaders are here to support and help you grow your skills and career. Our benefits include: Physical and mental well-being support via Best Buy Health Wellness Program Comprehensive benefits including tuition reimbursement, caregiver support, and more Generous Best Buy employee discount About us Best Buy is an Equal Opportunity Employer. Position Type: Full time PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Reno, NV-89521

As a Care Advisor, the role is to bring our mission to life by making meaningful connections with our customers and their caregivers in support of our Lively family of products. Care Advisors respond to a consistent flow of customer interactions, providing support for billing and usage inquiries, service plan or account changes, basic troubleshooting, and advocating on behalf of the customer to provide unique health and safety services that support the customer's specific needs. The Advisor may work through several applications, update electronic records and provide accurate documentation. To thrive in this role, the Advisor must be able to listen actively and patiently to understand the customer needs and efficiently resolve the expressed concerns. This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV. You might be asked to come into the office up to 3 days per week. The payrate is $20/hr. What you'll do Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues Recommend product and value-added services that align with a customer's shared needs Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA) Provide Phonebook support Basic qualifications Minimum 1 year of customer service and/or call center experience required Preferred qualifications Experience working in a fast-paced call center environment Experience working in a technology industry Experience working with Senior aged customers What's in it for you We offer extensive employee benefits and strive to continuously improve not only the customer experience, but also the employee experience. Whether working from home or on-site in one of our state-of-the-art Caring Centers, our leaders are here to support and help you grow your skills and career. Our benefits include: Physical and mental well-being support via Best Buy Health Wellness Program Comprehensive benefits including tuition reimbursement, caregiver support, and more Generous Best Buy employee discount About us Best Buy is an Equal Opportunity Employer. Position Type: Full time PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Carson City, NV-89702

A leading vehicle service provider is seeking a Front Line Specialist who will be the first point of contact for customers, ensuring a positive experience. The ideal candidate should possess strong communication skills and a passion for customer service. This role offers competitive pay, opportunities for growth, and a supportive team environment. Apply now to join a AAA-Approved Repair Shop known for excellence. #J-18808-Ljbffr

2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment

Our core business is expanding and we are adding to our industry-leading field sales team. The F&I Specialist role is part of our development program, built to deliver value to our dealers. Ideal candidates are highly motivated self-starters who will grow into leaders of their designated territory. After demonstrating mastery of core processes, technology, training, and communication skills, F&I Specialists are eligible for promotion, with most promoted within 18 months. Prior to promotion, the F&I Specialist is a salaried position and pays $95,000 annually. Our F&I Specialists go through extensive training that is delivered through a dedicated Development Manager as well as with our Field Sales leadership team. Specialists receive curated training classes at our headquarters in South Florida, as well as in the field. Our territories are divided into Zones to best serve our dealer partners. Upon promotion, associates will have the ability to relocate in Zone or throughout the US based on performance, business need and associate preference. This position would primarily cover Zone 14, which includes New Mexico, Colorado, Wyoming, Montana, Idaho, Utah, Arizona, Nevada, California, Oregon, Washington, Hawaii, and Alaska. Responsibilities: * Provide hands-on individual training to our dealer partners * Effectively communicating strengths and opportunities to dealership and JM&A leadership teams * Fostering meaningful, deep relationships with our dealer partners through the JM&A value proposition * Embracing a growth mindset and demonstrates accountability for self-directed professional development Qualifications: * 2+ years experience as a full-time primary F&I Manager; additional dealership Variable Operations experience a plus * Willing and able to travel 100% nationwide * Willing to relocate anywhere in the country upon promotion * A passion and interest in the automotive industry * Ability to roll up sleeves for tactical work, while understanding the impact on the big picture * Currently residing within Zone 14. Key Competencies: * Persistent and Resilient - you handle objections and rejections well * Executive Presence - exhibits comfort, curiosity, and poise when engaging with any level of leadership. * Communication Skills - Versatility in tailoring communication to diverse audiences with clarity and proficiency. * Emotional Intelligence - Ability to communicate effectively verbally and non-verbally, with active listening and ability to read others * Influence and Persuasion - Capacity to shape outcomes through non-authoritative means * Technical and Product Proficiency - serve as subject matter expert for our tools and products * We are unable to consider any applicants who are currently employed by our Manufacturer dealer partner stores or selling dealers * The pay range for this position is 49,920-124,163. Actual base pay will be determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing, and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave, and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities. #LI-BS2 #LI-REMOTE This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at ****************************** for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

As Business Unit Automotive & Speciality Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio. Customer Relationship Coordinator Job Responsibilities: * Ability to multitask in a fast-paced work environment with minimal oversight. * Communicate with external and internal consumers/customers daily. * Enter and manage orders including price verification, confirming inventory availability and customer credit status. * Respond to customer inquiries (via telephone and email) regarding product availability, pricing, and order tracking. * Respond to consumer inquiries (via telephone and SalesForce) regarding warranty and product technical support. * Ability to learn product technical information and aptitude relative to the automotive and lighting industries. Customer Relationship Coordinator Qualifications / Skills: * Customer-focused * Excellent communication skills (written and verbal) * Strong organizational skills * Time management * Troubleshooting * Multi-tasking * Team-focused but self-driven * Ability to work with a variety of systems, including: * Outlook * SalesForce * SAP * Teams * Excel * Other Microsoft Office and web-based applications as needed Education and Experience: * High school diploma or equivalent * Previous Customer Service and/or SAP experience are a plus * Ability to speak Spanish or French is a plus

Job Description Customer Service Coordinator opportunity in Shelton, CT. Dependable. Enthusiastic. Driven to succeed. If you're looking for a role where your customer service and manufacturing experience directly support the delivery of cutting-edge technology to our customers, this is your opportunity. Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, cutlery and defense. Precision Resource offers: Benefits package including health, dental, life and vision insurance 401(k) with match and profit sharing Annual bonus based on division profitability Vacation and flexible paid holidays Wellness and Employee Assistance Programs Tuition reimbursement and paid training Work with an established team of long-term employees Summary The Customer Service Coordinator is responsible for building relationships with external customers to support the division to ensure customers' needs are met. Essential Duties and Responsibilities Serve as the primary customer contact for order placement, changes, delivery inquiries, and issue resolution. Enter purchase orders and releases (EDI, email, or portal) into the ERP system accurately and timely. Validate order details (pricing, lead time, quantities, part revision levels, shipping terms, etc.). Monitor backlogs, open orders, on-time delivery performance, and proactively communicate schedule risks. Work closely with scheduling, operations, and logistics to ensure customer requirements are clearly communicated and understood. Participate in daily/weekly production and scheduling meetings to represent customer priorities. Provide timely responses to customers regarding order status, shipment confirmation, and product availability. Coordinate with Quality and Engineering on part revisions, PPAP/machine capability documentation, deviation requests, and corrective actions. Track and communicate status of expedited orders, shortages, and premium freight needs. Review customer forecasts and compare to historical demand trends to ensure adequate inventory planning. Communicate demand fluctuations to production and procurement to avoid shortages or excess inventory. Maintain accurate customer records including contracts, blanket orders, pricing agreements, and any special packaging/labeling requirements. Ensure compliance with ISO/IATF quality standards as applicable. Identify systemic issues impacting on-time delivery or customer satisfaction and participate in root cause/corrective action activities. Qualifications, Education, Experience Graduation of high school or equivalent (GED) (Associates degree preferred). 2+ years of customer service or inside sales support experience (manufacturing environment highly preferred). Strong organizational skills; ability to manage multiple deadlines simultaneously. Excellent communication skills (verbal, written, and professional email etiquette). Ability to read and understand purchase orders, customer terms, and basic technical documentation (drawings, part numbers, revisions). Experience with ERP systems (SAP, Oracle, Epicor, Infor, QAD, Plex, etc.) and proficient in Excel. Experience working with automotive Tier 1 or Tier 2 OEMs. (Preferred) Exposure to IATF 16949 / ISO 9001 environments. (Preferred) Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit ********************************** Powered by JazzHR MGPgT5ttvz

Customer Service Coordinator opportunity in Shelton, CT. Dependable. Enthusiastic. Driven to succeed. If you're looking for a role where your customer service and manufacturing experience directly support the delivery of cutting-edge technology to our customers, this is your opportunity. Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, cutlery and defense. Precision Resource offers: Benefits package including health, dental, life and vision insurance 401(k) with match and profit sharing Annual bonus based on division profitability Vacation and flexible paid holidays Wellness and Employee Assistance Programs Tuition reimbursement and paid training Work with an established team of long-term employees Summary The Customer Service Coordinator is responsible for building relationships with external customers to support the division to ensure customers' needs are met. Essential Duties and Responsibilities Serve as the primary customer contact for order placement, changes, delivery inquiries, and issue resolution. Enter purchase orders and releases (EDI, email, or portal) into the ERP system accurately and timely. Validate order details (pricing, lead time, quantities, part revision levels, shipping terms, etc.). Monitor backlogs, open orders, on-time delivery performance, and proactively communicate schedule risks. Work closely with scheduling, operations, and logistics to ensure customer requirements are clearly communicated and understood. Participate in daily/weekly production and scheduling meetings to represent customer priorities. Provide timely responses to customers regarding order status, shipment confirmation, and product availability. Coordinate with Quality and Engineering on part revisions, PPAP/machine capability documentation, deviation requests, and corrective actions. Track and communicate status of expedited orders, shortages, and premium freight needs. Review customer forecasts and compare to historical demand trends to ensure adequate inventory planning. Communicate demand fluctuations to production and procurement to avoid shortages or excess inventory. Maintain accurate customer records including contracts, blanket orders, pricing agreements, and any special packaging/labeling requirements. Ensure compliance with ISO/IATF quality standards as applicable. Identify systemic issues impacting on-time delivery or customer satisfaction and participate in root cause/corrective action activities. Qualifications, Education, Experience Graduation of high school or equivalent (GED) (Associates degree preferred). 2+ years of customer service or inside sales support experience (manufacturing environment highly preferred). Strong organizational skills; ability to manage multiple deadlines simultaneously. Excellent communication skills (verbal, written, and professional email etiquette). Ability to read and understand purchase orders, customer terms, and basic technical documentation (drawings, part numbers, revisions). Experience with ERP systems (SAP, Oracle, Epicor, Infor, QAD, Plex, etc.) and proficient in Excel. Experience working with automotive Tier 1 or Tier 2 OEMs. (Preferred) Exposure to IATF 16949 / ISO 9001 environments. (Preferred) Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit **********************************

The Nash Casino, a premier gaming and entertainment destination in New Hampshire is seeking a motivated candidate that is eager to work in a dynamic and growing environment. JOB SUMMARY: The HHR Guest Service Attendant is responsible for creating memorable moments for the guest by delivering friendly, timely and accurate service to every guest, every time. This position will engage with all guests and Team Members professionally and provide friendly, efficient service and assistance to guests and Team Members as needed. JOB RESPONSIBILITIES: HHR Guest Service Attendant consistently delivers exceptional guest experience throughout the shift. Anticipates guest's needs and is intentional in establishing a rapport with all guests. Observes and maintains contact with guests within an assigned section of the gaming floor and enhances the guest experience through the service provided. Knowledgeable of the membership benefits of the player's loyalty program and the importance of the guest playing with their card. Capable of answering guest inquiries about the player's loyalty program and willing to ask for assistance when necessary. Is vigilant in identifying guests not playing with a loyalty card and approaching them in a friendly and helpful manner to encourage the use of the card. Takes the initiative to offer a player's loyalty card to non-members and execute the sign up. Assists in the reprinting of the player's loyalty card for those guests who forgot their card or misplaced it. Initiates, and accurately verifies jackpot payouts. Performs currency exchanges and other cash transactions with the highest attention to detail. Performs minor repairs on gaming terminals, including bill validator and printer jams, as needed. Provides guest assistance in the event of a minor malfunction of a terminal and requests assistance for malfunctions requiring advanced technical skills. Ensures optimum terminal operation and minimal terminal down time by immediately reporting any malfunctions to the supervisor. Responsible and accountable to comply with all key control policies and procedures set by The Nash Casino. Consistently carries out terminal illumination and appearance checks. Promptly answers any calls for assistance from guests and fellow Team Members. Addresses all floor disputes and complaints in a diplomatic and professional manner and refers any unsettled disputes to a supervisor or manager. Provides directions and escorts the guest as needed. Utilizes the radio as instructed and always in a professional manner, if provided. Meets the attendance guidelines of the department and adheres to departmental and company policies. Possesses the ability and willingness to work in a fast-paced and high- volume environment. To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset. Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and in a continuously fast-paced environment. The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner. The ability to work safely. This includes clearly understanding and following The Nash Casino safety policies and procedures. Completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions immediately. Maintain regular attendance at scheduled shifts and staff meetings in accordance with the Time and Attendance policy. Assist with training/mentoring of new Team Members as requested. Maintain all appearance standards in accordance with established uniform and appearance guidelines. Inform manager on duty of any irregularities and unusual situations when they occur. Is honest in all interactions and displays a high degree of integrity. Ability to work independently with little to no supervision or as part of a team, is required. Must be and remain compliant with all legal Nash Casino regulations for working in the industry. EDUCATION AND EXPERIENCE: High school diploma or general equivalency diploma (GED) preferred. Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months. Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled. Must be able to obtain and maintain a valid New Hampshire gaming license. Must be 21 years of age or older. Must pass all pre-screening and background checks. PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to move in and around the work area throughout the entire workday. Must be able to sit, stand or walk for extended periods of time. Must be able to repeat the same movements throughout the shift. Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment. Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person and over the telephone. Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner. Must be able to access and interpret information on computer screens. Must be able to work in environment where smoking is permitted, and can be loud with guest chatter, overhead music, and live entertainment. Must be able to lift and carry up to 50 pounds and respond to visual and aural cues. Requires the ability to distinguish letters or symbols and eye hand coordination. The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.

Guest Experience Coordinator Richmond Ford Auto Group Richmond, VA Why work at Richmond Ford: Current Schedule is 4/10 work week. We are Closed on Sundays Top performing automotive Customer Advocate Group in the entire nation Awarded “Dealer of The Year” by Time Magazine Voted “Best Place to Work” by the Richmond Times Dispatch based on employee feedback two years in a row Family-owned organization that promotes within. For example, 18 out of the current 26 managers have moved up from their starting position. On-site training that includes phone skills and product knowledge 401k program with company matching Annual employee outings to include family members During the peak of Covid, not a single employee was let go. Not to mention, the owner helped the employees get through those hard times as much as possible. Discounts on vehicles, parts, and service Strong support from Management and the Sales Force Richmond Ford is a sponsor for the Children's Hospital of Richmond, Walk to End Alzheimer's, Susan G. Komen, and MADD Current Manager started in this department Who we are looking for: Great Customer Service Skills Highly motivated individual Outgoing and eager to learn Looking to add someone immediately but willing to wait for the right candidate Detail-oriented, independently driven addition to our team that handles over 1,000 customers per month We assist customers that reach out to us. This is not a cold-calling situation. Customer advocate Meet Your Hiring Manager: Hiring Manager's Linked-In Profile Compensation: ($44,000-$56,000 annually) Our newest team members are on track to make about $44,000 for their first year. Whereas, the team members that are more established, are on track to make closer to 52,000 a year, with the possibility of making closer to $56,000 per year. $14/hour Commission ($21 per shown appointment, $11 per sold appointment) Bonus Structures each month based on number of set appointments, show percentage, and number of confirmed appointments. Annual commission raise based on an average show percentage of 75% or greater. Career growth. At least 6 people have started in this department and have since been promoted to higher positions. What does a normal day look like? Weekday Shifts Morning: 8:00 am - 6:00 pm, Mid: 9:00 am - 7:00 pm, Afternoon: 10:00 am - 8:00 pm Arrive at 8:00 am to answer overnight and morning inquiries with a text and email for all three locations At 9:00 am, call overnight and morning inquiries Throughout the day, you will receive inbound calls and inquiries that will need to be contacted After overnight and morning inquiries have been called, texted, and emailed, daily follow-up starts You will go through your previous customers who have yet to set an appointment to understand their wants and needs Every other Saturday (8:30 am - 6:00 pm) Closed Sundays Monthly Team Meetings with challenges that include prizes based on performance Job Requirements/What makes our team successful? Hospitality experience preferred (hotel, restaurant workers, recent graduates, we are looking for you!) Committed to customer service and satisfaction Enthusiastic work ethic Team Player Attention to detail and ability to multi-task Professional in personal appearance and attitude Excellent oral and written communication skills with the ability to read and comprehend instructions and information Available for full-time employment including evenings and weekends Authorized to work in the USA Able to pass background checks, drug testing, and have a valid, clean Virginia driver's license How you will make a difference at Richmond Ford: Working in the GEC department at Richmond Ford is all about taking care of the customer. We are first and foremost, customer advocates. We do everything in our power to ensure the customer is taken care of throughout their entire experience. Not only will you be able to help each customer, but you will build rapport and create long-lasting relationships. Interview Process: Application Pre-Screen Survey Phone Interview In-person Interview Personality Assessment Background Check Driving Record Assessment Drug Screening We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation

Job Description We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply. What's In It For You Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty. Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management. Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success. Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement. Responsibilities Include Answering inbound customer calls, emails, and chats promptly and professionally. Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions. Managing and resolving complex customer complaints and inquiries with patience and diplomacy. Documenting all interactions and transactions accurately in the customer relationship management (CRM) system. Maintaining a high level of product and service knowledge to provide accurate information. Following established communication procedures, guidelines, and policies. Skills and Qualifications High school diploma or equivalent. Minimum of 1 year of experience in a customer service or call center environment. Exceptional verbal and written communication skills. Strong active listening and problem-solving abilities. Proficiency with standard office software (e.g., Microsoft Office Suite). Ability to sit for extended periods and manage high call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite plus! Compensation and Benefits Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications. Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE. Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility). Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Tom Wood Volkswagen, in Noblesville, IN is looking for a part-time detail orientated and proactive Guest Experience Coordinator to ensure an exceptional experience for our guests. This role involves direct communication with customers before and after their appointments, addressing concerns from surveys or review, and handling special service requests. You will work closely with internal teams to meet guest needs and enhance overall satisfaction. Responsibilities: * Call customers to confirm upcoming appointments. * Follow up after appointments to gather feedback and schedule future visits. * Respond to negative surveys or reviews to resolve issues professionally and promptly. * Coordinate special requests, such as arranging transportation or other client-specific needs. * Collaborate with team members across departments to ensure a seamless client experience. Qualifications: * Strong customer service and communication skills. * High attention to detail and organizational skills. * Ability to remain calm and efficient under pressure. * Positive, proactive, and solutions-focused mindset. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Previous experience in a customer-facing role is a plus. * Required-valid driver's license, with clean record Benefits: * 401k with Company Match * Training * Service Awards * Career Advancement * Wisely & DailyPay About Tom Wood Group The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.

Tom Wood Volkswagen, in Noblesville, IN is looking for a part-time detail orientated and proactive Guest Experience Coordinator to ensure an exceptional experience for our guests. This role involves direct communication with customers before and after their appointments, addressing concerns from surveys or review, and handling special service requests. You will work closely with internal teams to meet guest needs and enhance overall satisfaction. Responsibilities: Call customers to confirm upcoming appointments. Follow up after appointments to gather feedback and schedule future visits. Respond to negative surveys or reviews to resolve issues professionally and promptly. Coordinate special requests, such as arranging transportation or other client-specific needs. Collaborate with team members across departments to ensure a seamless client experience. Qualifications: Strong customer service and communication skills. High attention to detail and organizational skills. Ability to remain calm and efficient under pressure. Positive, proactive, and solutions-focused mindset. Proficiency in Microsoft Office (Word, Excel, Outlook). Previous experience in a customer-facing role is a plus. Required-valid driver's license, with clean record Benefits: 401k with Company Match Training Service Awards Career Advancement Wisely & DailyPay About Tom Wood Group The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.