Customer Service Representative - 50k-60k/Year - Work From Home
Spade Recruiting USA
Work from home job in Fitzwilliam, NH
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$29k-37k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Remote
HMG Careers 4.5
Work from home job in Holyoke, MA
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.
What We Offer:
Full-time virtual career, offering the flexibility to work remotely.
Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package: medical, dental, prescription coverage.
Exceptional training with experienced agents and managers.
Leads provided: no calling family or friends, no cold calls.
Flexible hours: a fulltime career, but you choose when you work.
Opportunities for advancement and recognition.
Dynamic Team Environment: a thriving virtual workplace atmosphere.
Comprehensive training and ongoing support.
Qualities We Value:
Openness to learn and be coached.
Outgoing, friendly, positive, and approachable personality.
A strong desire to help others to provide valuable advice and services.
Effective communication skills: your ability to connect is crucial.
Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
Laptop or computer with camera is required.
Possession of, or willingness to obtain a life & health license.
Basic computer literacy is essential.
Must reside in North America.
Your Job Responsibilities:
Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$67k-75k yearly 60d+ ago
Congregate & HDM Coordinator - Part Time 30 Hours per week
Lifepath Inc. 3.9
Work from home job in Greenfield Town, MA
LIFEPATH
Congregate and Home Delivered Meals Coordinator
GENERAL DESCRIPTION:
The Congregate and Home Delivered Meals Coordinator provides coordination, monitoring, administration, and data entry as a member of a three-person team. The role also provides backup to the other Coordinators and to the Nutrition Program Director. This position is a combination of in-office at our Greenfield office and remote work, and the usual schedule is 7:30AM-1:30PM with a requirement to work later when coverage is needed.
QUALIFICATIONS:
HS Diploma or equivalent.
Precise data entry and record-keeping, and adhering to existing quality assurance and documentation standards, with a great attention to detail.
Respectful, courteous and “customer service oriented” telephone manner for speaking with consumers, volunteers, and outside organizations. Professional verbal and written communication skills. Good listening and engagement skills.
Ability to work within databases, use Microsoft Office Suite, virtual platforms, and other technology.
Demonstrate flexibility to multi-task and meet hard deadlines each day in a fast paced environment.
Collaborative, demonstrates solutions-minded, proactive approaches, assists others when needed, actively contributes to meet goals and deadlines.
Knowledge of the social services network and previous work with volunteers is a plus.
Must have a valid driver's license and a reliable and insured vehicle.
DUTIES & RESPONSIBILITIES:
Program Administration:
Coordinate daily operations and client communications for meal delivery services
Serve as point of contact for client inquiries and program communications
Maintain accurate client records and database entries
Process consumer enrollment, assessments, and eligibility determinations
Service Coordination:
Run reports and order meals from catering company
Communicate with outside agencies as needed
Coordinate with internal departments and kitchen staff
Administrative Support:
Assist Nutrition Program Director with various projects
Coordinate distribution of emergency food assistance
Engage in after-hours communications as needed in emergencies
Complete additional duties as assigned by management
SUPERVISION:
The Congregate & Home Delivered Meals Coordinator reports to the Nutrition Program Director.
ESSENTIAL FUNCTIONS
Physical
Visual, speaking, auditory and mobile capacity necessary:
Capacity to see computer screens, read written material and drive a car.
Capacity to hear and speak on the telephone.
Capacity to communicate verbally with staff, supervisors, consumers, and community.
Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
Capacity to drive in all weather to attend required presentations, meetings and training.
Capacity to navigate uneven terrain to attend presentations, meetings, and training.
Capacity to climb stairs. Ability to sit or stand for extended periods of time.
Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
Occasional bending, squatting, and twisting to perform work functions. Occasional capacity to lift up to 25 pounds.
Mental
Ability to understand and/or interpret complicated program instructions and laws.
Capacity to learn and use complicated computer software
Capacity to deal rationally and calmly with varying personalities
Capacity to work well in a fast paced, rapidly changing environment.
Environmental
Work is primarily indoor office work with frequent traveling outdoors to attend required presentations, meetings, and training.
Must be able to tolerate heat and cold of seasonal changes and indoor temperatures
$28k-34k yearly est. Auto-Apply 20d ago
Work From Home - Manager in Training
Global Elite Group 4.3
Work from home job in Brattleboro, VT
We're a fast-growing, tech-driven organization looking for innovative individuals to help take our team to the next level. Typical day-to-day tasks include:• Conducting virtual consultations with clients.• Assessing clients' needs and imparting knowledge on solutions.• Cultivating lasting client relationships through consistent, periodic check-ins.• Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.
Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Renewals• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations)
Looking for candidates who hold the below characteristics:Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable.
Our team consists of all backgrounds and levels of education. We are previous high school graduates, administrative assistants, laborers, veterans, accountants, and so much more!
If you are a hard-working, motivated team player, this may be an opportunity for you!
*All interviews will be conducted via Zoom video conferencing
$51k-77k yearly est. Auto-Apply 18d ago
Youth WFD Youth Young Adult Career Navigator ($21.73-$23.05 depending on qualifications)
Community Action of The Franklin, Hampshire, and North Quabbin Regions, Inc. 3.8
Work from home job in Northampton, MA
DEPARTMENT: Youth & Workforce Development Programs
Youth/Young Adult Career Navigator
STATUS: Non-Exempt, 37.5 hours/week
SUPERVISOR: Workforce Development Coordinator or Manager
POSITION SUMMARY:
We work with youth/young adults who are historically and ongoingly impacted by systems of oppression towards achieving economic justice. The Career Navigator develops compassionate and respectful relationships with participants using a strength-based, goal-oriented approach. The Youth/Young Adult Career Navigator provides outreach, case management, and support to young people aged 17-24 who are working towards their next steps in education, training, and employment. The position is the direct support for youth in exploring and achieving their short, medium-, and long-term goals to map a pathway for their futures. The Youth/Young Adult Career Navigator works with youth to complete their High School Equivalency, attend training or college, develop internships, explore employment, and support youth to overcome barriers to those goals. When working with parenting youth, the Career Navigator provides support for parenting and family, personal and life goals. The Youth/Young Adult Career Navigator assists youth in resume and cover letter development, interview skills and conducting job search. Additionally, the Youth/Young Adult Career Navigator is responsible for administrative tasks including maintaining case notes, data entry, document collection, and ensuring that program standards are maintained.
ESSENTIAL RESPONSIBILITIES:
Provide individual support/case management to 20-25participants.
Work with participants to complete assessments, establish and support progress of their goals.
Build relationships and attend meetings with community partners, area coalitions, youth/young adult serving non-profit organizations.
Serve as a liaison to coordinate services and opportunities for participants.
Work in partnership with other Youth & Workforce Development staff to plan and coordinate opportunities to support interdepartmental integration services and activities across programs.
Communicate regularly with supervisor to maintain weekly work schedules and locations in Outlook calendar.
Complete all required paperwork, data collection and case records as required.
Remote work available complying with the agency's policy.
Required to travel regularly throughout the Youth and Workforce Development Programs service area, to other Community Action sites and service locations, and occasionally out of the service area.
Follow guidelines, procedures, and policies of the program contract, of Youth & Workforce Development Programs, and of Community Action
Respond clearly and in a timely manner to emails, chats, and complete required work documents within established timelines.
Attend regularly scheduled supervision meetings, staff and department-wide meetings, mandatory agency training, and participate in professional development activities.
Maintains strict confidentiality.
Perform other reasonable duties as assigned by the supervisor, director, or designee.
This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may be adjusted to meet the operational needs of the agency.
Requirements
QUALIFICATIONS/SKILLS?
The ideal candidate will demonstrate the following competencies:
Interpersonal communication - verbal and written.
Conflict resolution, problem-solving, establishing priorities, navigating change.
Judgement and decision-making
Practiced organizational skills and attention to detail.
Openness to understanding participants as experts of their own varied experiences and identities.
Skillful relationship building with participants, staff, and community members.
An understanding and willingness to talk about issues using an approach that is positive, engaging, accessible, and inclusive, such as Positive Youth Development and harm reduction.
A balance of initiative to work independently and collaboration to work with others.
Understanding and willingness to learn data capture and tracking methods
Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.
Key Knowledge and Experience:?
Knowledge of social services, advocacy, and navigating resources
Knowledge of Franklin and Hampshire counties and North Quabbin regional organizations and resources
Experience working with marginalized communities and individuals with low incomes.
Experience working with youth/young adults who have low incomes, are youth of color, queer, trans, disabled, and/or housing insecure.
Experience with data management, data capture, tracking methods and analysis for outcome measurements.
Computer skills (Microsoft Suite-Outlook Email, Calendar, and Teams chat, Discord, Zoom, and databases
To Qualify?
Minimum Qualifications/Transferable Skills:?
Three years' experience working with youth/young adults, providing individual support/case management.
Bi-lingual/Bicultural (Spanish/English) preferred.
CPR/First Aid (will provide if needed)
We encourage individuals who believe they have the skills necessary to thrive to apply for this role.? We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position.?
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requires sitting for prolonged periods.
Working in office environment
Some bending and stretching required.
Extensive use of telephone required.
Manual dexterity required for use of agency provided cell phone and computer keyboard.
Must be able to lift up to between 20 and 30 lbs.
Specific vision abilities required by this job include vision, color vision, and the ability to adjust focus.
The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. The noise level varies by site.
AA/EOE/ADA
Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hiring and every three years. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.
Salary Description $21.73-$23.05 per hour
$21.7-23.1 hourly 54d ago
Business Insurance Producer/ Sales
Borawski Insurance
Work from home job in Northampton, MA
Job Description
Are you in sales and looking for a lifelong rewarding career? We are seeking a motivated and results-driven Commercial Insurance Sales Representative to join our team. In this role, you will be responsible for generating new business, building strong client relationships, and providing tailored insurance solutions to businesses of all sizes. Youll represent a trusted agency that values personalized service and long-term client success. No experience is necessary, just a burning desire to succeed.
Benefits
Annual Base Salary + Commission
Work from Home
Flexible Schedule
Health Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dental Insurance
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Paid Time Off (PTO)
Tuition Reimbursement
Responsibilities
Prospect and generate new commercial insurance leads
Conduct needs assessments and present customized insurance solutions
Maintain and grow a book of business through exceptional service and follow-up
Stay current on carrier offerings, underwriting guidelines, and industry trends
Collaborate with internal service teams to ensure client satisfaction
Requirements
Proven sales experience in any industry, or business experience
Excellent communication and interpersonal skills
Self-motivated with strong organizational abilities
$65k-92k yearly est. 7d ago
Research Support Specialist - Grants & Finance (Remote Opportunity)
University of Massachusetts Amherst 4.0
Work from home job in Amherst, MA
About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About Research & Engagement
The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023.
Job Summary
The Research Support Specialist - Grants & Finance serves as a critical resource within the Vice Chancellor for Research and Engagement (VCRE) Office, with specialized expertise in research accounting, budgeting, and procurement. The Research Support Specialist supports the financial and operational needs of large-scale research awards and addresses complex issues related to award support across the University.
Essential Functions
* Anticipation and Support for New Large-Scale Awards
* Collaborates with Principal Investigators (PIs), research administrators, and support staff to prepare for the financial and administrative demands of newly awarded, large-scale research projects.
* Provides preemptive guidance on budgeting, financial planning, and procurement strategies to ensure compliance with institutional and sponsor guidelines.
* Acts as a liaison between the VCRE office and campus stakeholders to facilitate efficient set-up and early-stage management of major awards.
* Develops forecasting tools and resource allocation plans to anticipate financial needs and potential challenges for large-scale research projects.
* Incident Management and Resolution
* Supports resolution of incidents and complex issues related to post-award financial management by providing guidance and problem-solving expertise.
* Performs in-depth analysis of financial, procurement, and compliance concerns related to ongoing research projects and implements corrective actions as needed.
* Coordinates with relevant college and department level staff, as well as individual PIs to ensure prompt resolution of issues and facilitate communication between stakeholders.
* Expert Consultation and Support
* Serves as a subject matter expert in research accounting, budgeting, and procurement, offering guidance to staff across the campus on best practices and institutional policies.
* Supports training initiatives and workshops for College-level post-award support staff to enhance campus-wide capabilities in research financial management.
* Provides recommendations to the AVCRSS for process improvements, policy updates, and tools that enhance post-award support effectiveness.
* Compliance and Reporting
* Ensures compliance with federal, state, and institutional policies in all areas of research accounting, budgeting, and procurement.
* Collaborates with internal auditors and compliance officers to review and refine procedures.
* Assists in preparing reports, data analyses, and presentations for senior leadership.
Other Functions
* Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
* Bachelor's degree (preferably in Finance, Accounting, Business Administration, or a related field).
* Five (5) years of experience in research accounting, budgeting, procurement, or financial management within a higher education or research-intensive environment.
* Certified Research Administrator (CRA) certification (at hire or obtained within 18 months of hire).
* Strong analytical and problem-solving skills with a proactive mindset.
* Proven ability to manage complex financial and operational scenarios.
* Expertise in federal and state grant regulations, institutional policies, and compliance.
* Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
* Proficiency in financial software, accounting systems, and research management tools.
* Ability to handle confidential and sensitive information with discretion.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
* Advanced degree (e.g., MBA, MPA, or relevant field).
Physical Demands/Working Conditions
* Typical office environment.
Work Schedule
* 37.5 hours per week. Some flexibility in working hours may be required to meet project deadlines and handle urgent incidents.
* This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Salary Level 27
Exempt Hiring Ranges
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Advertised: Nov 7 2025 Eastern Standard Time
Applications close: Feb 8 2026 Eastern Standard Time
$39k-55k yearly est. 53d ago
Wastewater Technical Manager (Massachusetts, Rhode Island, Connecticut)
Woodard & Curran, Inc. 4.4
Work from home job in Northampton, MA
Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. This commitment enables us to make a meaningful impact on our clients, communities, and the planet.
What's in it for you:
Woodard and Curran seek a dynamic, detail-oriented, and client-focused Professional Engineer to join our Water Team as a Project Manager. In this role, you will collaborate with our municipal clients to develop, design, and deliver various wastewater and drinking water projects across the New England region, including Massachusetts, Maine, Rhode Island, and Connecticut.
Our New England team comprises a dynamic group of engineers, scientists, and design professionals who emulate Woodard & Curran's values. Woodard & Curran creates a safe and fun environment for employees to thrive and collaborate with teams locally and nationwide to deliver clean water solutions to our clients.
Who are we looking for:
The ideal candidate will be technically focused, with solid experience in evaluating, planning, designing, and constructing drinking water and wastewater systems. Familiarity with a broad range of issues related to master planning, collections, treatment, and distribution systems is preferred. In collaboration with the Technical Manager, you will help lead the delivery of multiple projects, work directly with clients and internal teams, and support marketing and proposal efforts.
Location: Canton, MA; Andover, MA; Northhampton, MA; Providence, RI; or Middletown CT
Offering Flexible Remote/Hybrid Work Schedule: Expectation is 2 to 3 days in the office or onsite with clients.
Travel up to 20%: Clients within the New England Region.
To name a few, projects may include:
* Drinking water distribution capacity analysis and design
* Drinking water treatment system upgrades
* PFAS treatment systems
* Lead and Copper Rule project initiatives
* Pumping station designs and rehabilitation
* Collection system assessments, design, and rehabilitation
* Municipal wastewater systems, including collection system infrastructure, pumping system hydraulics, and wastewater treatment processes
* Biosolids and renewable energy development
What you will be doing at Woodard & Curran:
* Managing and executing work on water and wastewater system design, planning, and construction projects by leading and collaborating with multi-disciplinary teams within Woodard & Curran and with sub-consultants.
* Determining the overall delivery approach for projects. Partner with senior leadership to develop technical approaches to larger projects.
* Scheduling and tracking project budgets, milestones, and deliverables.
* Utilizing Woodard & Curran's Project Quality Assurance Program to execute all projects.
* Demonstrating strong and proactive communication skills to keep the project management and technical team(s) updated as project work progresses.
* Connecting and working with external suppliers and subcontractors to support project delivery.
* Interacting with clients and representing the firm in a professional manner
* Visiting client sites for meetings, proposal development, and/or observing construction project status.
* Coordinating with contractors and clients in the field during construction to ensure that projects are executed in compliance with the Contract Documents.
* Interfacing with state and local regulatory agencies and permitting officials
* Conducting and coordinating QA/QC reviews on project deliverables to ensure Woodard & Curran technical excellence standards are met.
* Collaborating with leadership and resource leaders on staffing projects.
* Providing input on the development of Woodard & Curran design guidelines and standards.
* Preparing and delivering presentations and training programs to internal and external clients and professional associations.
* Supporting business development efforts under the direction of a client manager.
What You Will Need To Succeed:
* 10-15 years of consulting engineering experience.
* A B.S. Degree in Civil or Environmental Engineering or an M.S. Degree is preferred.
* Registered Professional Engineer in Massachusetts, Maine, Rhode Island, and/or Connecticut (or ability to apply for reciprocity).
* The successful candidate will have project management and delivery expertise in civil and environmental engineering and an in-depth understanding of the engineering concepts associated with municipal water and wastewater systems.
* Ability to manage multiple projects with demonstrated strong project management skills
* Well-versed in state and federal regulations.
* Knowledgeable in state bidding laws and funding programs. Experience with Massachusetts Chapter 149 Bidding is preferred.
* Excellent writing, communication, and presentation skills.
* Demonstrated ability to conduct effective presentations to stakeholders is a plus.
* Experience with proposal writing and developing project scope, budget, and schedules
$130,000 - $170,000 a year
This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations.
Canton, MA: $150K - $170K
Andover, MA: $140K - $165K
Middletown, CT: $135K - $155K
Providence, RI: $130K - $150K
This position's anticipated pay range is provided; final exempt salary or non-exempt hourly pay will be dependent on experience level as well as considering a % based geographic differential based on where the final candidate will be working. Geographic differentials are used to recognize and reflect cost of labor differences between geographic markets.
#LI-TB1
Employee Support & Benefits
Retirement Savings:
* 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed
Time away from work:
* Observed holidays: Choose up to 9 holidays to observe annually
* Vacation: Accrued based on years of experience and calculated on hours worked
* Sick time: Paid sick time for non-work related illness or injury.
* Parental leave: Up to 80 hours of Paid Parental Leave for child bonding
Coverage and support for your needs and well-being:
* Disability: Paid short and long term disability
* Health: Medical plan options; plus dental and vision plans.
* Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
* Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.
Equal Employment Opportunity
Woodard & Curran is an Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors.
If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer.
Inclusion & Belonging
We welcome individuals from all backgrounds to apply, as we believe that different perspectives and experiences enrich our workplace and enhance our ability to serve our clients and communities effectively.
At Woodard & Curran, we are committed to fostering a respectful and inclusive work environment. We understand that the best solutions for our clients and communities come from a culture that nurtures the success and growth of all employees. As an employee-owned organization, our dedication to fostering growth, access and opportunity empowers us to serve our clients effectively and advance our mission of making a positive impact on the world. Our success is rooted in supporting our team members to reach their full potential, enabling us to deliver the most innovative, sound and effective solutions to improve our communities around us.
Non-Solicitation Disclosure:
Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid, signed agreement with our company prior to following the submission process to consider potential candidates.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$150k-170k yearly 60d+ ago
(Work At Home) Data Entry - Remote - Administrative Assistant
Focusgrouppanel
Work from home job in Holyoke, MA
Work From Home, Entry Level Data Entry Clerk As A Research Participant
We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer.
We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more.
This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want.
Apply today for free and start earning.
Work from home from any location, any hours, any day. Your choice.
All backgrounds welcome:
Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician
Requirements:
Education varies by study - all education levels accepted
Current USA resident
Speak, read and understand English / Spanish a plus as more opportunity is available to you
Able to focus and follow through
This is a remote work from home part time gig, you'll need a computer, laptop or mobile device.
Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory
Here's what you need to get started
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
Pay Info:
Up to 250 hr. per single research study session
up to $3,000 per multi-session research study
We look forward to working with you! Connect with us via email by applying to this posting!
This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
$33k-41k yearly est. 54d ago
Sales Job
Spieldenner Financial Group
Work from home job in Brattleboro, VT
Spieldenner Financial Group is seeking independent, motivated, career-minded individuals to join our Mortgage Protection team. Our team members help American families protect their largest asset: the ability to make an income.
Our proven system includes extraordinary mentorship, training, and support that allows our agents to have a competitive edge in the industry.
Job Duties:
Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage.
Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability.
Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage.
Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting
Qualifications:
We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset: Skill set isn't everything for this position.
Availability:
Work-life balance is the foundation on which this company was founded. This work from home role is designed to give you a healthy balance of the two. We have immediate openings for the following roles:
Spare time: This is a commitment of working 4-8 hours a week that can generate between $500 to $2,000 per month.*
Part-time: This is a commitment of working 8-25 hours a week that can generate between $2,000 to $5,000 per month.*
Full-Time: This is a true commitment and requires 25-50 hours per week that can generate between $10,000 to $20,000 per month.*
About Us:
Spieldenner Group is a part of the fastest-growing insurance organization in the country.
Among the INC 5000s fastest-growing private companies.
Voted Top Company Culture by Entrepreneur Magazine
If this sounds like a place you could plant your flag, we invite you to apply!
*Equal opportunity, not equal outcome.
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system, and the insurance needs of the customers in the geographic areas in which you choose to work.
Title: Board Certified Behavior Analyst (BCBA) Hybrid Remote
At Cortica, our Board-Certified Behavior Analysts (BCBAs) use a strength-based, holistic approach to clinical programming for children with autism and other neurodevelopmental differences. Our valued BCBAs are leaders who make a difference and create a supportive environment where all clinicians in our transdisciplinary team can thrive, grow, and make a meaningful, long-term impact for families.
You'll provide groundbreaking, neurodiversity-affirming care, while enjoying the flexibility and support you deserve.
Why Choose Cortica?
We're excited to support your continued professional development, growth, well-being, and ability to make a meaningful impact as part of a transdisciplinary team. That's why our compensation and benefits package has been designed to support you personally and professionally:
Total Earning Potential (Salary + Bonus): $93,105 - $116,738
First Year Bonus: $5,000, in addition to compensation potential above
Generous Time Off to Recharge and Maintain Work-Life Balance: Up to 22 days off in your first year, increasing to 26 days after 12 months.
Flexible Hybrid Role: Up to 50% of this role can be done remotely, allowing you to balance your clinical work and administrative tasks on your terms.
**Telehealth is determined by the BCBA when its clinically effective for the client and BT**
CEU Stipend: $2,000 annually to support your continued professional development.
License Reimbursement: We cover the cost of your BCBA license renewal.
401(k) Matching: Helping you plan for your future with matching contributions.
Comprehensive Health Coverage: Including medical, dental, vision, life, disability insurance, plus pet insurance-because we care about your entire family, furry friends included!
Set Scheduling: Predictable work hours help you balance your work and personal life.
Your Role and Impact
As a BCBA at Cortica, you'll play a pivotal role in overseeing neurodiversity-affirming clinical programming for patients receiving ABA treatment. You'll lead a team of behavior technicians (BTs), empowering them to make a lasting difference in the lives of children with developmental differences.
What you'll love about this role:
Achievable Targets: You'll average 26 billable hours per week, with reduced targets during shorter weeks to ensure a manageable workload.
Uncapped Bonus Potential: You'll have an opportunity to earn more by increasing your billable hours, but it's entirely up to you-work at a pace that suits your lifestyle.
Growth and Advancement Opportunities: You'll have the chance to advance through BCBA levels I, II, III, and IV, increasing your leadership impact along the way. At BCBA levels III and IV, productivity targets are reduced to 22, allowing you to focus on developing leadership skills, cultivating other talents, and exploring broader professional interests.
Autonomy over Your Schedule: You'll have full control over when and where you supervise your cases, empowering you to design a schedule that works for you.
Administrative Support: Focus on what you do best-clinical care-while our dedicated team handles scheduling, billing, and credentialing, leaving you with more time to focus on your work and patients.
Qualifications and Requirements
Master's degree in human services or a related field.
Current BCBA (Board-Certified Behavior Analyst) Certification required.
What Makes Cortica Different from Other ABA Companies?
At Cortica, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies:
A Transdisciplinary Approach to Care: Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a holistic, multidisciplinary model of care. Our team includes experts from a wide range of fields-occupational therapy, speech pathology, pediatrics, and more-allowing us to address the whole child and deliver more integrated, effective care.
Focus on Collaboration: At Cortica, we don't just implement therapy-we collaborate with families, caregivers, and other clinicians to create individualized care plans that empower everyone involved. This approach ensures that each child's unique needs are met, and that the entire team is aligned in their goals for success.
Quality Over Quantity: We take pride in value-based care partnerships with health plans that prioritize quality over quantity. Our patients benefit from the time we dedicate to collaborative, integrated care, and our clinicians are supported with more time for thoughtful clinical decision-making. Unlike other providers, we are reimbursed based on outcomes, not just the number of sessions delivered.
By joining Cortica, you'll be part of a team that's redefining ABA therapy-combining compassion, innovation, and collaboration to deliver results that matter.
Ready to make a difference? Apply today to learn more.
Cortica is an Equal Opportunity Employer. This posting is not intended to be an exhaustive list of duties. Please review the full here: Job Description.
Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | America's Greatest Midsize Workplaces 2025 Newsweek | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.1 Rating 2025
Privacy Notice
Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected.
Driving Requirement
This position requires the successful completion of a post-offer background check and a motor vehicle report review.
E-Verify Participation
This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work.
Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar.
#LI-SS1
#BCBAFullTimeCareers
$93.1k-116.7k yearly 11d ago
Times Changed, We Changed with Them...Maybe You Should, Too
Global Elite Group 4.3
Work from home job in Brattleboro, VT
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world!
Preferred Qualifications:• Positive attitude• Ability to make connections with people• Fast learner• Adaptable
We Offer:• Work from home or anywhere!• Flexible schedule• Weekly pay• Industry-leading workshops and trainings
*In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing
$34k-61k yearly est. Auto-Apply 18d ago
Electronic Resources Associate
Amherst College 4.3
Work from home job in Amherst, MA
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Electronic Resources Associate position. The Electronic Resources Associate is a part-time, year-round position. The expected salary range for this job opportunity is: $23.00 - $26.00 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
The Electronic Resources Associate contributes to the goals and priorities of the Amherst College Library by supporting the library's subscription-based electronic and print resources. The primary responsibilities of this position are compiling and recording e-resources usage statistics, troubleshooting routine access issues, and receiving and processing print serials for discovery and access. The Electronic Resources Associate works closely with the Electronic Resources & Discovery Librarian and the Electronic Resources Specialist to manage the library's subscribed resources with a user focus, and participates fully as a member of the Collection Management department and the library.
This is a 20-hour/week position and the schedule may be flexible. This position is eligible for hybrid work, with some duties able to be performed remotely and some requiring on-site work.
Summary of Duties and Responsibilities:
Electronic Resources Support
* Troubleshoots access issues received from users and library staff; resolves routine issues and refers complex access issues
* Keeps administrative logins, license records, vendor contact information, and other relevant information up-to-date in our integrated library system (FOLIO)
* Supports usability and accessibility initiatives related to electronic resources interfaces, and participates in electronic resources-related projects as needed
Usage Statistics
* Participates in electronic resources usage data initiatives
* Collects usage statistics from vendors via email or administrative platforms
* Compiles and records usage statistics in annual cost/use reports to support subscription renewal decisions
* Maintains the usage statistics harvesting tool and usage statistics data
Acquisitions Support
* Assists with subscription renewal preparation and e-resources trials
* Monitors title change notifications sent from subscription agent for changes to subscribed titles
* Helps to verify correct invoicing of print subscriptions and to pay invoices
Print Subscription Processing
* Processes print serials according to local policies and procedures
* Maintains the print periodical collections in the Friendly Reading Room
* Prepares serials volumes annually for commercial binding and microfilm conversion
Required Qualifications:
* Associate's degree, or 3-5 years of experience in lieu of degree
* Demonstrated close attention to detail, along with managing tasks efficiently and effectively
* Demonstrated analytical, organizational, and problem-solving skills
* Strong verbal and written communication skills
* Ability to work collaboratively and problem-solve with colleagues from all library departments and with students, faculty, and staff
* Proficient computer skills and demonstrated ability to learn and apply new technologies and software to existing operations
* Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community
* Successful completion of required reference and background checks
Preferred Qualifications:
* Bachelor's Degree
* Related work experience
* Familiarity with automated library systems
* Knowledge of COUNTER/SUSHI usage statistics standards
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$23-26 hourly Auto-Apply 15d ago
Editorial Director (Hybrid Opportunity)
University of Massachusetts Amherst 4.0
Work from home job in Amherst, MA
About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About University Relations
University Relations tells the impressive story of UMass Amherst: their faculty and their global research, their students who are preparing to lead, the hundreds of thousands of alumni who make the world a better place every day. The broad portfolio of University Relations includes marketing and communications, media relations, government relations, community relations, event planning, economic development, and regional partnerships, and New England Public Media (NEPM)-the region's premier public radio station. University Relations harnesses the resources and expertise of these distinct entities in a coordinated and strategic way to ensure that the powerful message of the University of Massachusetts Amherst reaches all its varied audiences, both internal and external.
Job Summary
The Editorial Director leads the development and execution of compelling, high-quality content for distribution across all university-owned and managed platforms including recruitment materials, campaign messaging, publications, UMass magazine, and other strategic communications initiatives. This role ensures alignment with the university's mission, brand and marketing objectives.
Reporting to the Executive Creative Director (ECD), the Editorial Director leads a team of marketing professionals, and defines and enforces editorial standards, manages content assignments, schedules and workflows and related budgets while collaborating with MarCom colleagues to ensure alignment and cross-functional synergy. All written materials are expected to reflect and advance the university's commitment to diversity, equity, and inclusion.
Essential Functions
* Works closely with the ECD to develop and implement a comprehensive content strategy to support the university's marketing, communications and institutional goals.
* Provides strategic vision for the brand direction, guiding the planning while also directing project execution to appropriate team members to ensure optimization of brand initiatives and campaigns which align with brand architecture.
* Stewards the university's brand and messaging, ensuring adherence to voice, tone and brand guidelines across all content. Provide guidance on brand management, reinforcing the University's message through all content initiatives.
* Leads and mentors a team of writers and editors, provides editorial oversight, storytelling guidance and strategic direction, fostering a culture of creativity and collaboration. Delegates and prioritizes assignments to ensure deadlines are met. Advises writers on stories and themes for various communications and reviews work for accuracy.
* Directs the editorial and operational aspects of content across all communications channels, including recruitment, retention, magazine, research and institutional materials. Ensures alignment with the university's brand, mission, diversity, equity, and inclusion initiatives.
* Acts as managing editor of the UMass Magazine, overseeing editorial planning. Lead the development of ideas, writing and editing of stories, and photo sessions. Assigns story writing and/or editing to staff as appropriate. Edits all articles at the developmental and final review stages.
* Manages story pool and internal pitching process for magazine content, coordinates client discovery meetings and visioning of content across university platforms.
* Develops and implements integrated content strategies across print, digital and web platforms. Collaborates with cross-functional teams to ensure cohesive messaging and optimal audience engagement.
* Guides the creative process from concept to execution, mentoring the editorial team in developing innovative and impactful materials, including digital and print collateral, marketing and brand campaigns, the magazine and other high-level communications and initiatives. Assigns work to team members in support of upskilling, and as a means of developing growth opportunities for team members which will also build in redundancy to support times of high-volume workload.
* Collaborates with the ECD and colleagues on editorial synergy and content to ensure consistency of content creation and distribution across all marketing and communications platforms.
* Works closely with colleagues to ensure all published content adheres to editorial standards and supports the university's brand pillars.
* Partners with the ECD and colleagues to establish and refine content processes and review workflows and approval structures.
* Manages freelance writers, editors, and photographers as needed to support content initiatives.
* Works closely with the Executive Director of Strategic Operations to content related budgets, ensuring efficient use of resource allocation and optimizing workflow processes.
* Demonstrates awareness to and contributes to cultivating an inclusive university community.
Other Functions
Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
* Bachelor's degree plus 8-10 (eight to ten) years of progressive experience in editorial leadership, content strategy, communications, marketing, or a related field.
* Proven success leading multi-platform content strategy and integrated editorial initiatives across print, digital, and web.
* Experience overseeing full publication cycles-including editorial planning, messaging frameworks, and team/vendor management.
* Magazine editorial management experience, with demonstrated excellence in storytelling, tone and editorial consistency.
* Strong understanding of brand strategy and the ability to translate institutional goals into compelling, audience-driven narratives.
* Exceptional communication and collaboration skills, with the ability to partner effectively across diverse teams and stakeholders.
* Advanced organizational and project management skills, including budgeting, workflow optimization, and use of project management tools.
* Strong leadership and editorial direction skills, with the ability to manage feedback loops, and guide creative outcomes.
* Demonstrated mentoring skills and experience leading/developing a marketing and communications team.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
* Advanced degree in communications/journalism or a related field.
* Experience in higher education or mission-driven organizations with complex stakeholder environments.
* Knowledge of social media strategy and experience adapting editorial content for social platforms to boost reach and engagement.
* Familiarity with SEO and accessibility best practices for digital content.
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
* Monday - Friday 8:30am-5pm.
* This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Level 30
PSU Hiring Ranges
Special Instructions to Applicants
Please include a cover letter, resume and portfolio including at least three writing samples with your application. Candidates advancing in the search process may be asked to complete a brief writing assessment. This will help us evaluate core writing competencies relevant to the role.
References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Advertised: Oct 30 2025 Eastern Daylight Time
Applications close: Jan 30 2026 Eastern Standard Time
$56k-75k yearly est. 60d+ ago
Client Service Associate
Talentlink Solutions
Work from home job in Northampton, MA
We are a woman-owned and women-led financial services firm and we specialize in bringing the financial pieces of our clients' lives together. We have the pleasure of supporting nearly 600 client households, and our focus is on delivering them the highest level of care, understanding, and support as they navigate real-life financial situations and milestones that matter most to them. We take the time to listen to our clients and serve as trusted advocates, guiding them through personalized financial planning, investment management, tax management, retirement strategies, insurance solutions, and more. We combine experienced financial advice with a warm, client-centric approach. We are a small but nimble team, and we never hesitate to help one another.
We are hiring a Client Service Associate to support our team, our clients, and our continued growth. You will play an important part in servicing, maintaining, and enhancing the strong relationships built with our clients. Whether you are managing the phones, completing paperwork, opening new accounts, handling service requests, scheduling meetings, or preparing for them, you approach each task with a service heart and an unmatched level of accuracy and efficiency. In addition to having some working knowledge of industry software, systems, and processes, you are exceptionally organized, detail-oriented, and committed to delivering a smooth, confidence-inspiring experience with every client interaction. You're an administrative pro and also a bit of a techie who loves learning and leveraging new technologies. You are proactive, naturally curious, and take pride in your work. You are always striving to be better and do better, consistently seeking ways to take tasks off the advisory team's plate so they can focus on meeting with clients and delivering value. Your personal drive, initiative, and ability to manage competing priorities are what will make you successful here! This is a fully remote position, with a preference for candidates based in the Eastern Time Zone.
Key Responsibilities:
Answer, screen, and route phone calls, assisting clients directly or taking messages for other team members as appropriate
Communicate, process, and follow up with clients on various client service items, including general questions, applications, withdrawal requests, beneficiary changes, etc., following all to completion
Coordinate with the advisor and clients to complete and process new account paperwork, transfers, contributions, and keep client accounts in good standing
Service existing clients, including processing retirement distributions, paperwork for changing investments, preparing for client reviews, etc.
Create and maintain accurate client records in the CRM system (Redtail), ensuring all confidential and required information is securely stored
Monitor and streamline workflows for client service and business operations tasks
Deliver superior client service; troubleshoot problems and serve as liaison between advisor and client as needed
Schedule appointments, maintain calendar, and coordinate scheduling internally and externally
Communicate with the broker/dealer, product contacts, and vendors
Follow, manage, and monitor task list, effectively prioritizing time-sensitive requests or issues
Performs other clerical and administrative duties as assigned
Qualifications:
College graduate highly preferred, or equivalent work experience
2+ years of financial services experience required; ideally in B/D or RIA environment supporting a financial advisor or similar setting
Knowledge of industry-specific software required; familiarity with Redtail, eMoney, RightCapital, and Holistiplan is a plus
While not required, candidates with Series 7 and Series 66 licenses will get priority viewing
Tech-savvy and highly proficient in Microsoft Office suite (Excel, Word, and PowerPoint); strong ability to learn and apply new software systems quickly
A commitment to excellence; detail-oriented, client-focused, and highly organized
Excellent interpersonal and communication skills; ability to communicate in a pleasant, tactful, and effective manner (both orally and in writing), and to handle difficult, sensitive issues
Strong time management skills; ability to prioritize and coordinate multiple work assignments and deadline efficiently despite frequent interruptions
Proactive team player able to work in a fast-paced environment
Must be willing and able to complete a background and credit screening as an employee of a FINRA-regulated advisor; final job offer is dependent on successful completion and approval by the broker/dealer firm
What We Offer You:
Hourly rate $19-$25 per hour, depending on experience
Bonus opportunity
Paid time off
Holiday pay
Generous Health Reimbursement Account (HRA)
401(k) with match
Fully remote opportunity
Working hours Monday-Friday 9:00am-5:30pm (Candidates in the Eastern Time Zone will get priority viewing)
$19-25 hourly 60d+ ago
IT Clinical Analyst - Hybrid Position
River Valley Counseling Center 3.5
Work from home job in Holyoke, MA
The IT Clinical Analyst position reports to the Director of Information Technology. This specific position has responsibilities that include evaluation, selection, implementation and maintenance of clinical systems. Provides production support and documentation of departmental and enterprise-wide clinical systems. Serves as an advocate for users and all their information systems needs. The position works collaboratively with other IT Analysts and Engineers as well as both clinical and non-clinical staff to customize solutions to support the needs of the organization. This is a hybrid position requiring onsite, in-person work at least 2 times per week.
Responsibilities include:
* Meets with the clinical users to evaluate, identify, and define problems and needs
* Works directly with the clinical areas in the day-to-day problem-solving and intervenes with vendors or other department staff to facilitate resolution of problems, and completion of work.
* Supports and assists clinical departments in the identification, evaluation, and implementation of new functionality, including the development of reports.
* Collaborates with the clinical departments in the planning, development, implementation, and evaluation of educational programs within designated time frames for computer training programs, process work flow, skills and competency that meet mandatory educational requirements.
* Provides ongoing management of applications software purchased and/or maintained by a vendor or developed in house
* Utilize and maintain project management tools during project implementation and with day-to-day operations
Qualifications / Experience:
* A Bachelor's degree in Information Systems or health care related field or equivalent experience required
* Three (3) years experienced in the support/implementation of systems in clinical areas
Skills:
* Knowledge and experience with Electronic Medical Records, HL7, FHIR, EDI, ETL, SQL, and Basic Report Writing is preferred.
* Strong analytical skills
* Ability to work on multiple projects simultaneously
* Proficiency with Microsoft Office
* Excellent customer service skills
* Excellent written and verbal communication skills
* Ability to learn new software packages quickly and thoroughly
* Positive attitude
Our competitive salary package is adjusted to align with a candidate's relevant experience and skills. We also offer:
* low cost health insurance with no deductibles when using HMC services
* dental and vision insurance
* free disability and life insurance
* 403(b) plan
* Up to $8000 in degree/tuition reimbursement
* In-House Pharmacy
* Relaxation Room and Fitness Center
* Other voluntary benefits, such as LegalShield, Pet Insurance
* free onsite parking
$70k-93k yearly est. 41d ago
Integrated Behavioral Health Counselor, Family Medicine
Massachusetts Eye and Ear Infirmary 4.4
Work from home job in Hadley, MA
Site: Mass General Brigham Medical Group Western Massachusetts, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are seeking a Full-time 40-hour Social Worker to support our office Monday through Friday from 8:30am- 5:00pm. As a hybrid opportunity, the position entails onsite coverage 3-4 days per week on site at our Family Medicine office located at 234 Russell Street, Suite 7, in Hadley, MA (days can be flexible dependent on candidate's schedule) and remote coverage 1-2 day per week.
Due to the hybrid nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.
Job Summary
Our social worker will work within the Integrated Behavioral Health Service; working closely with primary care and other specialty services to deliver exceptional care to our patients across the age spectrum. As an organization looking to invest in your professional growth, there will be opportunities for this role to learn, grow, and participate in improvement projects focused on efficiency and improving care delivery. We frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGB Integrated Care.
Responsibilities to include:
-Providing short-term, evidence-based psychotherapy (individual, families and groups) to patients of the primary care practice in-person and virtually
-Developing comprehensive assessments and treatment plans for patients engaged in BH treatment
-Providing a range of interventions to support primary care as needed such as crisis intervention; care coordination; information; referrals; and safety planning.
-Assessing new patients to aid in the identification of the best treatment options for them
-Participating in formal and informal case reviews, seminars and / or inter- and intra-departmental peer review meetings
-Supporting patients in accessing resources and managing care
-Working closely with the other members from the Behavioral Health Team as well as the Primary Care and Collaborative Care Teams to coordinate services needed to improve the lives of our patients.
Qualifications
Education
Master's Degree in Social Work required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Licensed Clinical Social Worker [LCSW - State License] - Generic - HR Only preferred Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Licensed Marriage and Family Therapist [State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred
Experience
Related experience 3-5 years required and Demonstrated experience working successfully with people of various backgrounds and lifestyles in a manner that engages on-going self-reflection and continual learning required. required and Experience negotiating, advocating, and navigating systems. required
Knowledge, Skills and Abilities
- Demonstrates proficient clinical judgment and application of professional values and ethics. Integration of prior clinical experience into current practice.
- Demonstrates proficiency to formulate assessment of risks, crisis intervention, psychosocial assessments, treatment plans, and the documentation of both in a timely manner.
- Demonstrates proficient working knowledge of internal and external resources and refers appropriately.
- Ability to advocate , coordinate, and continuously communicate with treatment plans with patients, family and the interdisciplinary team.
- Utilizes supervision and consultation regularly and appropriately.
- Engages in quality improvement projects, uses data to measure progress.
- Facilitate skill-based groups.
- Demonstrate capacity to effectively communicate findings with a broader audience.
Additional Job Details (if applicable)
Strongly Preferred:
MSW from an accredited school of social work required. Massachusetts license at LICSW level.
Remote Type
Hybrid
Work Location
232-234 Russell St
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,608.00 - $91,156.00/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$62.6k-91.2k yearly Auto-Apply 60d+ ago
Assistant Program Director (Northampton, MA)
Nonotuck Resource Associates 4.0
Work from home job in Northampton, MA
Nonotuck Resource Associates is seeking an experienced and dynamic individual to join our team as an Assistant Program Director. The Assistant Program Director will play a crucial role in providing leadership to implement Nonotuck's values and key agency principles, ensuring the delivery of high-quality supports to the people served by the program. If you are a dedicated professional with leadership experience in human services, we invite you to apply.
The Assistant Program Director will work in concert with the Program Director to oversee all aspects of the program and ensure operational needs are met. This includes supervision of program employees, adherence to agency policies, and collaboration with funding sources and service providers.
ABOUT US
Nonotuck Resources Associates (***************** is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.
Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.
Assistant Program Director (Full-time Exempt, Monday-Friday 40 hours/week)
Benefits:
Sign-On Bonus $3,000
401(k) with Employer Match
Health, Dental, & Vision Insurance
Disability and Life Insurance
Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
Paid Time Off
13 Paid Holidays
Annual increase with Profit Sharing
Hybrid Office/Work from Home Model
Mileage reimbursement
Flexibility
Key Responsibilities:
Overall Program Supervision
Provide overall supervision of all aspects of the program to ensure optimal service delivery, supports, and documentation in accordance with Nonotuck standards.
Employee Supervision
Supervise employees per the Organizational Chart, including Registered Nurses, Care Managers, Community Health Workers, Placement Specialists, Clinicians, Respite staff, and Caregivers.
Oversee responsibilities outlined in job descriptions for various roles within the program.
Team Collaboration
Participate in Director's Team meetings.
Act as an agency liaison to all funding sources and other service providers as delineated by the Executive Team (ET).
Operational Oversight
Work in concert with the ET to ensure all operational needs are met, including adherence to agency personnel policies, state and federal laws, and regulations for all service types.
Emergency On-Call Response
Coordinate, organize, and participate in the program's emergency on-call response system.
Staff Recruitment and Evaluation
Oversee recruitment, selection, and evaluation of employees, caregivers, respite, direct care, companions, interns, and volunteers.
Licensure and Accreditation
Responsible for meeting and maintaining licensure and accreditation requirements for the program.
Committee Participation
Participate in agency-wide committees to contribute to organizational goals and initiatives.
Program Development
Engage in program development, special projects, and any other duties assigned by the ET.
Educational Information and Training
Participate and provide ongoing educational information and training to all members & caregivers on health and aging, including member-specific and seasonal health conditions.
Driving Requirement and Weekend Work
Ability to drive a motor vehicle to the homes of people served.
Work weekends as required during the course of the year.
Qualifications:
Bachelor's Degree required; Masters Degree preferred.
Recent experience with elders, those who have been diagnosed with ID/D, ABI or who have chronic conditions affecting their ability to in the community.
Supervisory and Program Management Experience
Community experience that expands specifically to the Department of Developmental Services, Adult Foster Care Services, HCBS waivers (supporting those with a Brain Injury or those who have chronic conditions affecting their availability to live safely in the community) preferred.
Valid driver's license with an excellent RMV record (subject to RMV background check).
Background check required.
Displays a high level of initiative, confidentiality, and communication skills.
High degree of literacy with computers and technology
Affirmative Action / EEO Policy:
Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.
Wellness, Civility, and Diversity:
“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” - Nonotuck Employee
At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.
Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing. In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.
Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.
Join Nonotuck Resource Associates and take on a leadership role in delivering high-quality supports to the individuals we serve. We offer a supportive work environment, competitive compensation, and opportunities for professional growth.
$26k-35k yearly est. 23d ago
VITA Tax Program Scheduler (37.50 hr/wk, seasonal Dec-April)
Community Action of The Franklin, Hampshire, and North Quabbin Regions, Inc. 3.8
Work from home job in Greenfield Town, MA
DEPARTMENT: Community Services: Money Matters
Tax Program Scheduler
POSITION CLASSIFICATION: Non-exempt: Temporary, (Mid November - Mid April) position, 20-30 hours/week (hours vary in Nov, Dec & April)
SUPERVISOR: Money Matters Coordinator
POSITION SUMMARY:
Community Action's Tax Scheduler will be responsible for answering the phone for Community Action Pioneer Valley's Free Tax Assistance Program (VITA), conducting phone eligibility screening and scheduling virtual and in-person tax preparation appointments. Call volume is high and the Scheduler will screen approximately 900 households during the tax season. Responsibilities also include recording call data into Excel and agency databases, utilizing Outlook Calendar and AppToto appointment software, preparing mailings, helping to follow-up with taxpayers, data entry and other duties as assigned by the Program Coordinator. Training in VITA advanced tax preparation will be provided with a requirement to become certified within the first 30 days. Evening and weekend hours may be required during tax season.
ESSENTIAL RESPONSIBILITIES
Answer and respond to a high volume of phone and electronic messages efficiently and promptly.
Manage all aspects of scheduling for the tax program including initial contact, screening for eligibility, appointment reminders, cancellations and ensuring the maximum number of participants are scheduled and prepared for their appointment.
Assist with maintaining VITA-specific customer relationship software used for virtual tax clinics.
Assist Tax Team in various activities to prepare for the tax season including mailings, preparing materials for volunteers and other duties.
Maintain taxpayer files and enter data into Excel and agency database for reporting purposes. Ensure required data entry and reporting is completed in an accurate and timely manner in accordance with program guidelines.
Maintain high level of customer service following Community Action's established Customer Service Standards and all applicable guidelines set forth by the program.
Remote work from home will be assigned and determined by the Money Matters Coordinator; when schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties during standard service/agency hours.
Required to work in the evening and weekends occasionally
Comply with agency and funders' paperwork requirements and procedures.
Attend all required staff meetings, supervision, training and contractual meetings.
Attend mandatory agency trainings and other relevant trainings.
Participate in professional development activities and team meetings.
Maintain strictest confidentiality.
Perform related work as required.
This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
AA/EOE/ADA
Requirements
ESSENTIAL QUALIFICATIONS
High School Diploma or Equivalency
3 years' experience in office-related and customer service functions.
Ability to complete online training and IRS certification in advanced tax preparation.
Familiarity with taxes preferred.
Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education
Bilingual/bicultural (Spanish/English) preferred
SKILLS REQUIRED
Proficient computer skills, including using a mouse, email, Microsoft office products (Word, Excel) Demonstrated proficiency with Excel and on-line calendar software (Outlook)
Strong people skills including outreach, customer service, and maintaining positive relationships both in person and over the phone.
Ability to explain and interpret basic tax law to volunteers and taxpayers. (Training and resources provided).
Excellent attention to detail and ability to follow through a multi-step process with consistency and accuracy.
Excellent organizational skills to handle multiple tasks in a fast-paced environment.
Ability to work independently and as an effective team member.
Dependability and flexibility.
Ability to maintain confidentiality of customer information.
Understanding of data capture and tracking methods.
Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working in a fast-paced environment.
Requires sitting for long periods of time.
Working in an office environment.
Some bending and stretching required.
Extensive use of telephone required.
Some lifting required 20-40 lbs.
Manual dexterity required for use of calculator and computer keyboard.
Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.
$66k-89k yearly est. 37d ago
Therapist Program Senior In Person/Hybrid Outpatient
Brattleboro Retreat 4.0
Work from home job in Brattleboro, VT
As a member of the Anna Marsh Clinic team, psychotherapists;
Provide the best, high-quality psychotherapy for a broad range of clients in an outpatient setting.
Build a caseload of individual clients with opportunities to provide couples, family and group therapy based on training and interest.
Work independently and collaborate with a dynamic team of experienced Psychotherapists and Psychiatrists with a variety of backgrounds and treatment modalities.
Engage in regular Peer Consultation groups and have access to Clinical Supervision and in house Continuing Education as needed.
Flexible schedules Monday-Friday. Hybrid work possible with a combination of in person and remote. No on call, no weekends or evenings (after 6).
Great Benefits
Medical, Dental and Vision
403(b) with employer match
Basic Life, Accident, Short term disability, long term disability coverage
Work/Life Balance
Paid Holidays
Generous Paid Time Off
Flexible Leave Policies
Employee Fitness Room
In-person, remote or hybrid
The Brattleboro Retreat is among the most respected psychiatric and addiction treatment hospitals in the northeast. We're also a place where staff can make a lasting impact on their patients' lives. People who are struggling with their mental health need compassionate Healthcare Workers
now more than ever
!
Highly Collaborative Clinical Colleagues
Continuing Ed./CEU Opportunities
Peer Consultation Groups
QUALIFICATIONS:
1. Master's degree in a mental health discipline. MSW preferred. Must be licensed with 3rd party reimbursable approval.
2. At least three years of professional experience in mental health or human services preferably in an outpatient setting.
3. At least three years of experience providing direct clinical care as a psychotherapist.
Day
FTE 0.8/32 Hours