Learning Development Specialist jobs at Moss Adams

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator Lead who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine! In this role, you'll: Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales. Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick. Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company. As a Facilitator Lead for Life Company, you will facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning for the most advanced curriculums or audiences on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the of the following location: Plano, TX. Relocation assistance is not available for this position. What you'll do: Facilitates learning discussions, learning activities, coaching, and small group interactions. Manages and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities to include the most advanced curriculums and audiences. Proactively coaches, mentors and provides development opportunities for other facilitators. Supports the planning, design, development, implementation and evaluation of complex learning programs. Diagnoses learner performance problems, determines underlying causes and provides recommendations to improve performance. Oversees performance results and learning solution effectiveness. Provides expert knowledge in the development, implementation and assessment of curriculum. Anticipates future learning requirements to support changing business needs. Leads peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions. Maintains business and learning skills/acumen through skills update and professional development. Evaluates and improves learning programs and processes to include needed course maintenance and revisions as appropriate. Maintains accountability for performance results and learning solution effectiveness. Observes and gives feedback periodically to other instructors ensuring quality of facilitation. Provides training and qualifies facilitators to ensure they can deliver on objectives and comply with laws and regulations associated with the delivery of courses. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or deployment. Excellent written and oral communication skills. Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching. Advanced knowledge of Microsoft Office Products (Excel, Word, PowerPoint). Knowledge of learning theories, adult learning principles and instructional design model. Lesson and curriculum planning skills with the ability to work with SMEs to identify audience's training needs, learning objectives and content gaps. Ability to apply a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, or lectures to real-world situations and debrief activities to arrive at learning outcomes. Comprehensive facilitation, active engagement, and presentation skills. Experience with evaluating impact of training and making adjustments to continuously improve quality of sessions. Experience with Virtual Technology and ability to deliver training remotely. Current FINRA Series 7 and/or attainment within 90 days of job entry. Current Life/Health License and/or attainment within 90 days of job entry. What sets you apart: Current FINRA Series 7. Current FINRA Series 63 and/or attainment within 90 days of job entry. Current Life/Health license. 3+ years of facilitation experience in financial services, insurance, or related industries. Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment. Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes. Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles. Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS). Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results. Compensation range: The salary range for this position is: $121,130 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Sr. Learning and Development Specialist - Instructor is responsible for the education of our field commercial selling teams onboarding and sustainment journeys for their given specialty. They will also drive learning program strategy, in partnership with X-functional business and marketing colleagues to ensure up-to-date information is rapidly disseminated. Finally, they will act as a field partner in auditing performance and optimizing training experiences based on associate needs. This position reports to the Learning and Development Manager and is part of the Global Commercial Training Team, within the Global Sales Enablement and Operations Group and will be working remotely to cover global commercial training needs. In this role, you will have the opportunity to: Facilitate live, instructor-led trainings, or virtual and remote learning, for our existing commercial Digital Pathology selling teams within the various regions. Deliver our journey of onboarding for our new commercial associates, in partnership with various X-functional team members. Focus on delivering quality content and interactive experiences for your students in single day, multi-day or week long educational sessions. Consistently liaise with sales, sales leadership, and the Digital Pathology business unit to assess training needs Ensure product management's training materials are continually up to date and express an adequate amount of commercial value proposition content that resonates with commercial teams and customers. The essential requirements of the job include: BS in Biology or related sciences, and/or certifications within Anatomical Pathology if coming from the laboratory space Absolute minimum of 10 years of combined experience within the laboratory and/or commercial markets with a strong foundation of knowledge to share in the digital pathology space including imaging, fluorescence, software and IT Experience with being a mentor/coach/manager during your career for a laboratory or commercial team member in Pathology or equivalent area Travel, Motor Vehicle Record & Physical/Environment Requirements: Travel 50% requiring both domestic and international travel destinations (passports/visas required) Must have a valid driver's license with an acceptable driving record Ability to lift, move or carry equipment up to 15lb Multi-lingual capabilities a plus (French, Spanish, Portuguese) It would be a plus if you also possess previous experience in: Course facilitation practices to maximize adult learning and retention Experience with video/e-learning content design a strong plus Experience with multi-vendor equipment that serve the Pathology space, their functionality and advantages/disadvantages Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary range for this role is $120,000 - $160,000 . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.

Job Scope: A high-performing, strategic, and passionate Learning & Development Specialist / Sales Coach who leads comprehensive training and coaching efforts across the entire lending lifecycle-from prospecting and origination through underwriting, processing, closing, funding, and servicing. This role plays a critical part in developing top-tier lending professionals, driving elevated performance, and ensuring a best-in-class member experience at every touchpoint. Depending on the focus, this role requires well-developed expertise in mortgage and/or consumer/indirect lending, a strong foundation in adult learning and coaching, and a proven ability to energize teams through engaging, actionable training programs. This position is key to supporting Sunward's growth, member service excellence, and compliance objectives. Essential Functions Design, deliver, and continuously improve training programs for lending teams. Depending on the focus, this may include Mortgage (originators, processors, underwriters, closers, and servicing) or Consumer/Indirect Lending (originators, underwriters, indirect processors, closers, and servicing). Develop role-specific and cross-functional training paths tailored to experience levels and learning styles. Lead new hire onboarding and ensure full readiness across systems, policies, and service expectations. Ensure all job aids, policies, and procedures are accurate, updated, and accessible across all platforms and learning channels. Create comprehensive training materials-including job aids, presentations, guides, and e-learning modules. Develop assessments to measure knowledge retention, skill application, and regulatory understanding. Continuously evaluate learner comprehension and adapt training approaches to support individual and team development. Partner with compliance to ensure all regulatory and policy updates are reflected in training content. Provide 1:1 and group coaching to lending professionals. Depending on the focus, this may include Mortgage Loan Officers or Consumer Loan Officers, with a focus on prospecting, relationship-building, lead conversion, and cross-selling. Monitor pipeline activity, conversion ratios, and pull-through to identify coaching opportunities. Conduct "game film" reviews (loan reviews, pipeline walk-throughs) to reinforce skills and decision-making strategies. Equip teams with tools, scripting, and strategies to grow wallet share and deepen member relationships. Provide EMPOWER training (new and ongoing) to all team members where applicable. Act as a liaison between lending operations, retail branches, and digital teams to ensure alignment and smooth handoffs. Identify training gaps and performance trends through data, feedback, and quality control insights. Support new product rollouts, system upgrades (e.g., LOS/POS), and workflow enhancements through targeted training. Instill a member-first mindset throughout all training initiatives. Reinforce adherence to underwriting guidelines, Fair Lending practices, and servicing requirements. Maintain documentation, assessments, and tracking systems to support audit-readiness and regulatory compliance. Requirements Qualifications: Experience and Education Minimum of 5 years' experience in mortgage or consumer/indirect lending, with hands-on knowledge of origination, underwriting, and closing required. Proven experience in sales coaching, adult learning, or training facilitation-preferably in a credit union or financial services setting. Bachelor's degree in business, finance, education, or a related field, or equivalent combination of education, training, and directly relevant experience in lending and adult learning. Knowledge In-depth understanding of either mortgage lending or consumer/indirect lending practices, workflows, and regulatory requirements. Well-developed expertise in adult learning methodologies and coaching techniques. Strong knowledge of applicable lending regulations: For Mortgage: TRID, RESPA, ECOA, investor guidelines (FNMA), and mortgage loan products. For Consumer/Indirect: ECOA, TILA, FCRA, internal policies, indirect dealer compliance, and loan products such as auto, personal, credit cards, and lines of credit. Proficient in using lending technology platforms: Mortgage: Encompass, Blend, MortgageBot, Mortgage Servicer Consumer/Indirect: Blend, MeridianLink, CUDL, Keystone Proficiency in Microsoft Office and learning management systems; adaptability with new platforms and technologies. Skills/Abilities Able to motivate, coach, and develop others to improve performance and support continuous learning. Strong written, verbal, and presentation skills; ability to communicate technical or regulatory content in a clear, engaging manner. Ability to assess training needs, develop effective content, and measure knowledge retention and application. Skilled in analyzing pipeline and performance data to inform targeted coaching and training strategies. Capable of fostering collaboration across business units and influencing behavior change. Strong organizational and project management skills. Physical Requirements/Work Environment Primarily sedentary work with occasional standing, walking, and light lifting (up to 15 lbs). Frequent use of hands and fingers to operate a computer keyboard, mouse, telephone, and other standard office equipment. Ability to sit for extended periods while facilitating virtual training sessions, developing materials, or participating in meetings. Occasional travel to branch locations or external training sites may be required, depending on training needs and business priorities. Clear and professional verbal communication required for presentations, coaching sessions, and virtual facilitation. Visual acuity necessary for reading documents, developing training materials, and working at a computer screen for extended durations. Salary Description $70,747.20-$88,434.00 (Depending on Experience)

**Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.** Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 20-Nov-2025. The posting may close early due to the volume of applicants. **Team Overview:** The Home Office Leadership Development team in Human Capital is responsible for developing, executing, and measuring the impact of the learning and development strategy for approximately 1500 home office leaders, team leader through director. As a member of the team, you'll have the opportunity to shape the strategy, design innovative and impactful learning experiences, tailored to the unique needs of your audience, deliver first-class learning experiences, and measure the impact they have on your learners. The Senior Learning and Development Specialist is responsible for providing strategic consultation to key business partners in service of supporting and enhancing a leadership development ecosystem that demonstrably impacts business results and supports the ongoing development and engagement of home office leaders. This role is further responsible for designing, developing, curating, deploying, managing, and measuring innovative, best-in-class learning experiences and holistic solutions that align to leader "moments that matter," and support division and firm outcomes. **What You'll Do:** + Identify current and emerging learning and performance needs through ongoing consultation with key business partners within Human Capital. + Design, develop and implement learning and development solutions through strategic partnerships with key stakeholders across the firm, positively influencing key performance indicators. + Continuously develop and utilize expert knowledge to ensure recommended and designed learning solutions align with business needs, learner needs and best in class leadership development principles and theory. + Partner with vendors to align solutions to Edward Jones leader needs, colleague experience and business outcomes. + Apply broad business perspective and learning expertise to uncover, prioritize and address leader learning needs. + Partner with data and analytics team to identify and implement measurement strategy to determine efficacy of learning solutions on performance and business outcomes. Provide regular reports of learning, performance and business impact of learning solutions. + Demonstrate expert level facilitation skills in asynchronous, virtual and in-person classroom experiences. + Design learner-centric development experiences that align to user/customer experience (UX/CX) best practices. + Key business partners include but are not limited to division leaders, HC business partners, and business unit leaders and leaders/associates in the Talent organization, including the Leadership Development leadership team. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **Hiring Minimum:** $84100 **Hiring Maximum:** $143100 Read More About Job Overview **Skills/Requirements** **What Experience You'll Need:** + Minimum of 7+ years of experience in a learning related role (i.e. leadership development, instructional training design, development, learning measurement, consulting, facilitation, vendor management) + 5+ years of experience in influencing and consulting with key stakeholders to enable learning initiatives and projects affecting large audiences with positive outcomes. Ability to define strategy, implement action plans, recommend and implement continuous improvement, develop and monitor expense, manage and implement projects, and manage external resources + Deep expertise in current leadership development theory, principles, assessments, and frameworks + Ability to lead and manage multiple mid/long term projects concurrently + Excellent interpersonal, relationship-building and communication skills + Ability to adapt to a dynamic and fast paced business environment + Ability to work successfully in ambiguous contexts and projects + Strong project management, project planning, time management and coaching skills **Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** **Current INTERNAL home-based associates:** While this role is posted as hybrid, **if selected and accepted, you may retain your home-based status** . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. \#LI-HO

We've been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last - with our members, our community, and our team. Here, you'll find more than a job. You'll find a place where: Relationships matter. We get to know our members and walk with them through life's milestones. Community comes first. Giving back and making a difference is part of our DNA. Every role has purpose. Your work makes an impact far beyond the day-to-day. If you have a passion for people and want to be part of something meaningful, you'll feel right at home with us. - Greater Texas Job Description Lead, Inspire, Deliver. Are you passionate about helping people grow, develop, and thrive? Do you love creating learning experiences that spark engagement and elevate performance? If so, you may be the perfect fit for our Learning & Development team! What We're Looking For: We're searching for an enthusiastic Learning & Development Specialist who thrives on teaching, coaching, and supporting others. The ideal candidate is a strong communicator, relationship-builder, and facilitator who can deliver impactful training both in-person and virtually. You should be comfortable traveling across Texas to support training initiatives and enjoy designing learning that directly supports organizational goals. What's In It for You: A meaningful role where you'll shape learning experiences across the entire credit union Opportunities to create training content and facilitate programs from frontline to executive level Hit the road across Texas! Traveling from HQ to branches statewide-spreading skills, building confidence, and fueling success A supportive team environment that values growth, innovation, and collaboration Competitive benefits, professional development resources, and opportunities for career advancement Basics: Status: Full-Time Exempt. Schedule: Monday-Friday, 8:00 AM-5:00 PM. Flexibility required - Extended hours, based on company needs. Travel: 30-40% throughout the state to branches, training sites, and events. Position is primarily based at HQ in Austin, TX. Key Responsibilities: Deliver engaging in-person and virtual training sessions, workshops, and presentations Facilitate learning for team members at all levels using strong verbal, visual, and instructional communication Build partnerships across the organization to promote collaboration and ensure successful L&D initiatives Encourage active learner participation and support the transfer of knowledge and skills Provide backup support for the Learning Management System (LMS) Design low- to medium-complexity training solutions Support project management activities and coordinate training schedules, registration, and logistics Handle moderately complex issues under general supervision Support compliance requirements including BSA, AML, and annual training assignments Perform additional L&D duties as assigned Other Duties Assist with documentation, reporting, and learner data tracking Provide administrative support during major training initiatives and events Maintain professional knowledge through assigned career development training Uphold credit union policies, procedures, and member-centric standards Qualifications Required: Skills: Strong communication (written and verbal), facilitation skills, instructional design exposure, general tech fluency, and digital content creation Experience: 2+ years in Learning & Development or Human Resources Education: High school diploma or equivalent Licensure: Valid Texas Driver's License and insurable driving record (required for regular statewide travel) Preferred: Education: Bachelor's degree in Education & Training, Human Resources, or related field Experience: Credit union or banking experience Additional Information All your information will be kept confidential according to EEO guidelines.

We've been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last - with our members, our community, and our team. Here, you'll find more than a job. You'll find a place where: Relationships matter. We get to know our members and walk with them through life's milestones. Community comes first. Giving back and making a difference is part of our DNA. Every role has purpose. Your work makes an impact far beyond the day-to-day. If you have a passion for people and want to be part of something meaningful, you'll feel right at home with us. - Greater Texas Job Description Lead, Inspire, Deliver. Are you passionate about helping people grow, develop, and thrive? Do you love creating learning experiences that spark engagement and elevate performance? If so, you may be the perfect fit for our Learning & Development team! What We're Looking For: We're searching for an enthusiastic Learning & Development Specialist who thrives on teaching, coaching, and supporting others. The ideal candidate is a strong communicator, relationship-builder, and facilitator who can deliver impactful training both in-person and virtually. You should be comfortable traveling across Texas to support training initiatives and enjoy designing learning that directly supports organizational goals. What's In It for You: A meaningful role where you'll shape learning experiences across the entire credit union Opportunities to create training content and facilitate programs from frontline to executive level Hit the road across Texas! Traveling from HQ to branches statewide-spreading skills, building confidence, and fueling success A supportive team environment that values growth, innovation, and collaboration Competitive benefits, professional development resources, and opportunities for career advancement Basics: Status: Full-Time Exempt. Schedule: Monday-Friday, 8:00 AM-5:00 PM. Flexibility required - Extended hours, based on company needs. Travel: 30-40% throughout the state to branches, training sites, and events. Position is primarily based at HQ in Austin, TX. Key Responsibilities: Deliver engaging in-person and virtual training sessions, workshops, and presentations Facilitate learning for team members at all levels using strong verbal, visual, and instructional communication Build partnerships across the organization to promote collaboration and ensure successful L&D initiatives Encourage active learner participation and support the transfer of knowledge and skills Provide backup support for the Learning Management System (LMS) Design low- to medium-complexity training solutions Support project management activities and coordinate training schedules, registration, and logistics Handle moderately complex issues under general supervision Support compliance requirements including BSA, AML, and annual training assignments Perform additional L&D duties as assigned Other Duties Assist with documentation, reporting, and learner data tracking Provide administrative support during major training initiatives and events Maintain professional knowledge through assigned career development training Uphold credit union policies, procedures, and member-centric standards Qualifications Required: Skills: Strong communication (written and verbal), facilitation skills, instructional design exposure, general tech fluency, and digital content creation Experience: 2+ years in Learning & Development or Human Resources Education: High school diploma or equivalent Licensure: Valid Texas Driver's License and insurable driving record (required for regular statewide travel) Preferred: Education: Bachelor's degree in Education & Training, Human Resources, or related field Experience: Credit union or banking experience Additional Information All your information will be kept confidential according to EEO guidelines.

This job posting is anticipated to remain open for 30 days, from 20-Nov-2025. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Home Office Leadership Development team in Human Capital is responsible for developing, executing, and measuring the impact of the learning and development strategy for approximately 1500 home office leaders, team leader through director. As a member of the team, you'll have the opportunity to shape the strategy, design innovative and impactful learning experiences, tailored to the unique needs of your audience, deliver first-class learning experiences, and measure the impact they have on your learners. The Senior Learning and Development Specialist is responsible for providing strategic consultation to key business partners in service of supporting and enhancing a leadership development ecosystem that demonstrably impacts business results and supports the ongoing development and engagement of home office leaders. This role is further responsible for designing, developing, curating, deploying, managing, and measuring innovative, best-in-class learning experiences and holistic solutions that align to leader "moments that matter," and support division and firm outcomes. What You'll Do: * Identify current and emerging learning and performance needs through ongoing consultation with key business partners within Human Capital. * Design, develop and implement learning and development solutions through strategic partnerships with key stakeholders across the firm, positively influencing key performance indicators. * Continuously develop and utilize expert knowledge to ensure recommended and designed learning solutions align with business needs, learner needs and best in class leadership development principles and theory. * Partner with vendors to align solutions to Edward Jones leader needs, colleague experience and business outcomes. * Apply broad business perspective and learning expertise to uncover, prioritize and address leader learning needs. * Partner with data and analytics team to identify and implement measurement strategy to determine efficacy of learning solutions on performance and business outcomes. Provide regular reports of learning, performance and business impact of learning solutions. * Demonstrate expert level facilitation skills in asynchronous, virtual and in-person classroom experiences. * Design learner-centric development experiences that align to user/customer experience (UX/CX) best practices. * Key business partners include but are not limited to division leaders, HC business partners, and business unit leaders and leaders/associates in the Talent organization, including the Leadership Development leadership team. What Experience You'll Need: * Minimum of 7+ years of experience in a learning related role (i.e. leadership development, instructional training design, development, learning measurement, consulting, facilitation, vendor management) * 5+ years of experience in influencing and consulting with key stakeholders to enable learning initiatives and projects affecting large audiences with positive outcomes. Ability to define strategy, implement action plans, recommend and implement continuous improvement, develop and monitor expense, manage and implement projects, and manage external resources * Deep expertise in current leadership development theory, principles, assessments, and frameworks * Ability to lead and manage multiple mid/long term projects concurrently * Excellent interpersonal, relationship-building and communication skills * Ability to adapt to a dynamic and fast paced business environment * Ability to work successfully in ambiguous contexts and projects * Strong project management, project planning, time management and coaching skills Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

This is a remote role that may only be hired in the following location: Phoenix, AZ This position is responsible for executing assigned Learning & Talent Development (L&TD) programs across Bank functions. Works closely with key stakeholders, associates, and vendors to identify needs and provide solutions while ensuring alignment with overall business strategy and culture. Offers consultative guidance on program implementation and processes to maximize results of developed solutions. Responsibilities * Program Management - Executes L&TD programs that aim to build associate skills and capabilities. Facilitates core program offerings to ensure success. * Business Strategy - Aids alignment with Bank and department goals through consultation and education activities. Guides programs to produce desired results and to enable strategic associate insight. Assists in change management strategy and communication plan to minimize risks while maximizing benefits. * Identifying Requirements - Identifies business needs through consultation and analysis, and determines best approach for each function of the Bank. * Collaboration - Coordinates programs with associates and management across multiple business units. Provides direction and expertise throughout implementation of programs, acting as a resource on associate education and development. Acts as a team leader and mentors junior team members. Qualifications Bachelor's Degree and 4 years of experience in Learning & Talent Development or Human Resources OR High School Diploma or GED and 8 years of experience in Learning & Talent Development or Human Resources Preferred Skills: * Current contractor/contingent worker for First Citizens Bank * Current experience building skill profiles within a large financial institution * Experience leading skill strategy implementation across an organization * Understanding of industry principles and practices * Understanding of development models, tools, and trends Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at **************************************** #EJC #LI-DNI

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

Job Details Remote Austin - Austin, TX Austin - Austin, TXDescription At 49 Financial, we're on a mission to develop and empower the next generation of financial advisors-driving impact through growth, integrity, and service. As a values-based firm with offices nationwide, we're committed to creating community and simplifying lives through thoughtful financial planning. Our headquarters team plays a critical role in making that mission possible. Every function-from marketing and operations to recruiting, training, and beyond-is designed to support our advisors as they serve clients with excellence. Guided by our motto, “Two Are Better Than One,” we operate in a collaborative, team-based model where mentorship and shared success are foundational. Our industry, financial services, needs to evolve. While the average advisor in the U.S. is nearing retirement, our firm brings a fresh, strategic edge by equipping younger advisors with the tools, training, and support they need to thrive. Behind every client experience is a high-performing HQ team making it happen. If you're energized by innovation, driven by purpose, and passionate about building something bigger than yourself, you'll find a meaningful career here at 49 Financial. About the Role This person works under the leadership of the VP of Advisor Development to design, implement, and evaluate our learning and development initiatives across 49 Financial. This role is pivotal in fostering a culture of continuous learning, enhancing employee capabilities, and aligning development programs with business goals. Key Responsibilities Develop and execute a comprehensive L&D execution plan aligned with organizational strategy and objectives. Program Design Discrete training initiatives and larger, programmatic development programs. Build engaging content and learning materials such as videos, slide decks, facilitator guides, participant workbooks, and digital resources. Partner with subject matter experts (SMEs) to translate technical and functional knowledge into effective, role-specific training. Create both evergreen content for ongoing access and live-taught experiences for high-impact learning moments. Ensure learning programs are aligned with company goals. Maintain and continuously improve a library of training assets and curriculum. Implementation Coordinate and execute all logistics related to training initiatives, including scheduling, invitations, facilitator prep, and resource distribution. Serve as a point of contact for learners and stakeholders regarding training timelines, access, and support. Facilitate or co-facilitate live training when needed, ensuring an engaging and effective learning experience. Evaluation Conduct training needs assessments through surveys, interviews, and data analysis to identify knowledge and skill gaps across the organization. Use learning metrics (e.g., participation rates, assessment scores, behavior change) to evaluate program effectiveness and guide continuous improvement. Collect employee and manager feedback to refine content and delivery. Report on learning outcomes, impact, and ROI to senior leadership. Lead the creation and distribution of an annual “State of Learning” report, highlighting progress, gaps, and future priorities across the field. Core Skills and Competencies Bachelor's degree in Human Resources, Education, Organizational Development, or related field (Master's preferred). 5+ years of experience in L&D, preferably within the financial services sector. Proven experience designing and implementing learning strategies and programs. Strong knowledge of instructional design, adult learning principles, e-learning platforms (e.g., LMS, Articulate, etc.) and facilitation of live sessions. Ability to design learning materials, including expertise in MS PowerPoint, with a strength in graphic design. Able to multi-task and meet deadlines in a dynamic and fast-paced environment, while maintaining high quality standards Excellent communication, project management, and stakeholder engagement skills. What We Offer Medical - 4 levels of coverage to choose from with employer contribution Dental - 2 levels of coverage to choose from Vision - 2 levels of coverage to choose from 401k plan and match Basic Life/AD&D coverage for all full-time employees at no cost (with options to purchase additional coverage) Short-Term Disability coverage for all full-time employees at no cost Long-Term Disability coverage HSA contribution match FSA/Dependent Care Unlimited PTO 49 Financial is an equal opportunity employer committed to fostering a diverse and inclusive workplace, free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, veteran status, disability, or any other protected status. We value diversity of thought and background and strive to create an environment where all employees are respected and provided with opportunities to succeed. We encourage individuals of all backgrounds to apply for employment opportunities with us. The above job description is intended to describe the general nature and level of work being performed by individuals in this position. It is not intended to be an exhaustive list of all and exact responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove as necessary.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Learning & Talent Development Specialist within PNC's PNC University organization, you will be based in one of the following locations: Birmingham, AL; Pittsburgh, PA; Cleveland, OH; Downers Grove, IL; or Dallas, TX. This position is primarily based in a location within PNC's footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Supports the development and delivery of learning and talent development programs using sound learning and talent development principles. * Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development. * Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction. * Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes. * Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity. * Provides reporting and data analysis of learning and talent development metrics across businesses. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Competencies Accuracy and Attention to Detail, Business Acumen, Live Instruction, Managing Multiple Priorities, Problem Solving, Project Management, Training And Development Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $37,000.00 - $97,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Our CX Learning & Development team is dedicated to building an exceptional customer experience by equipping our CX professionals with the skills they need to thrive-and it all starts with creating impactful, data-driven learning experiences. We are seeking a highly skilled and motivated Senior Learning & Development Specialist to lead program design, facilitate learning in key areas, and manage stakeholder relationships to drive business success. The ideal candidate will have experience in robust course design, program management, and coaching, with a track record of delivering high-quality learning solutions in fast-paced environments. About the Team: This role is part of our Learning & Development team, within our Customer Experience organization. Our CX organization is the linchpin of our world-class experience. With their passion, insight, and customer advocacy, the CX team has helped Gusto maintain industry-leading NPS scores while serving over 300,000 customers. We strive to positively influence millions of businesses and hundreds of millions of employees across the county. Here's what you'll do day-to-day: Facilitation Facilitate in person, virtual, and hybrid learning sessions across at least six distinct and complex knowledge areas, demonstrating a deep understanding of subject matter and the ability to tailor delivery for various audience levels, including mid & senior leadership level participants. Take the lead in creating an inclusive and dynamic learning environment that challenges participants to apply critical thinking and problem-solving skills in real-world scenarios. Actively engage learners through interactive techniques, real-world examples, and structured activities that reinforce course content and objectives. Provide feedback & coaching to learners in real-time, offering guidance and support to enhance their understanding and skills development. Design and facilitate sessions that teach CX teams how to use AI tools responsibly and effectively in their daily workflows. Leverages AI-assisted tools to enhance participation and personalization during live training. Uses insights from AI-driven learning platforms to tailor discussions, provide targeted feedback, and reinforce learning outcomes. Instructional Design & Communications Lead comprehensive course design efforts, driving innovation and continuous improvement in learning materials and methods to ensure they meet the evolving needs of the CX team and broader business. Take full ownership of content development, acting as the final point of quality control for course content updates and ensuring that all learning materials are aligned with strategic business goals. Develop and manage high-level communication strategies for learning initiatives, collaborating with leadership and cross-functional teams to ensure alignment and stakeholder buy-in. Integrate AI-enabled design approaches into curriculum development to improve personalization, scalability, and learner engagement. Uses AI-enabled authoring tools to rapidly prototype, script, and iterate on training materials. Program Management Manage complex, high-visibility learning programs from end to end, with full accountability for program success, continuous improvement, and alignment with business outcomes. Oversee multiple CX Academy cohorts simultaneously, ensuring efficient cohort management and providing strategic guidance on program implementation and learner success. Monitor participant progress and engagement, proactively identifying and addressing potential barriers to success. Identify and drive improvements across programs, utilizing feedback from participants and stakeholders to evolve learning offerings and ensure continued alignment with business goals. Operationalize AI tools to automate repetitive program administration tasks where appropriate Implements AI-assisted project tracking, communication, and reporting tools to streamline coordination and status visibility. Stakeholder Management Serve as a primary contact for high-level stakeholders, developing and maintaining strategic relationships to ensure learning programs are aligned with business priorities. Collaborate with senior leadership and department heads, providing expert consultation to design learning initiatives that directly support organizational growth and CX effectiveness. Influence and negotiate with stakeholders at all levels, ensuring alignment between learning objectives and business needs, while also representing the voice of the CX L&D team in broader strategic discussions. Uses AI-supported data visualization and summary tools to synthesize stakeholder feedback and present actionable insights. Communicates the value and limitations of AI-assisted solutions to stakeholders, ensuring transparency and alignment with organizational standards. Data & Analytics Own the learning data strategy for key programs, using sophisticated data analysis to assess program effectiveness, identify trends, and provide strategic insights to leadership. Lead data-driven decision-making by tracking key performance indicators (KPIs) such as learner progress, program impact, and ROI, using this data to continuously optimize learning experiences. Support other team members in developing their data analysis skills, helping them to understand and apply the Kirkpatrick Model of Training Evaluation data to their own work. Leverage AI-derived insights to personalize learning and measure AI-enabled program effectiveness. Leverages AI-powered analytics dashboards to identify learning trends, skill gaps, and opportunities for performance support. Translates AI-derived insights into clear, actionable recommendations for program optimization. Here's what we're looking for: 5+ years of L&D experience required. Ability to travel up to 50% of the time. Proven experience designing, developing, and facilitating impactful, end-to-end learning programs that drive business results. Strong stakeholder management and communication skills, with the ability to build trust, influence, and align initiatives with organization goals. Skilled in coaching and mentoring learners and team members to support growth and performance. Data-driven and strategic mindset, leveraging insights for continuous improvement and measurable impact. Proactive and solution-oriented, thriving in fast-paced environments while staying adaptable, organized, and effective at managing multiple priorities. Experienced in designing, implementing, and evaluating AI-enabled learning solutions that enhance content creation, learner engagement, and program insights. Proficient with modern AI tools and workflows and skilled in fine-tuning outputs to ensure high-quality, brand-aligned learning experiences. Our cash compensation amount for this role is $85,000/yearly to $101,000/yearly in Phoenix and $91,000 - $107,000/yearly in Denver, Las Vegas and Chicago. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.