Manager, Learning & Development jobs at Moss Adams

**About the Role:** **Grade Level (for internal use):** 10 automotive Mastermind is experiencing significant growth within our Commercial Organization in 2025. We're seeking a dedicated Commercial Enablement Manager to ensure our client-facing teams across multiple verticals are equipped for success with robust, high-touch onboarding and continuous development. This role is pivotal in shaping the performance and consistency of our Commercial Organization by establishing scalable frameworks, materials, templates, and standards for training, evaluating, and supporting our teams. This is a 100% remote position that requires regular domestic travel to conduct in-person training. **The Role:** We are seeking a **Commercial Enablement Manager** to enhance the performance of our client-facing teams. This role blends strategy, content, and coaching to ensure our Commercial organization is equipped to deliver consistent, high-quality customer experiences that fuel growth and retention. Beyond product and process training, you will design and deliver programs that strengthen **sal** **es** **methodol** **ogy** **, consultative skills, and customer engagement techniques** . From teaching our teams how to structure conversations (e.g., Challenger-style) to building confidence in objection handling, storytelling, and negotiation, you will raise the bar for how we sell. This role reports to the **Director of Commercial Enablement** and will have a significant influence on shaping how we enable, measure, and continuously improve performance across the Commercial org. **What** **You'll** **Do:** + Design and deliver **ongoing enablement programs** that close skill gaps, reinforce playbooks, and strengthen execution in the field. + Embed a **modern sales** **methodology** (e.g., Challenger, MEDDICC, SPIN, or a hybrid approach) across our Commercial org, ensuring consistent language, frameworks, and execution. + Deliver **soft skills training** that improves discovery, active listening, storytelling, negotiation, and executive presence. + Partner with Productand Product Marketingto **translate launches into training and readiness** that are clear, actionable, and measurable. + Build andmaintaina library of scalable **enablement assets** (playbooks, frameworks, videos, LMS courses, templates). + Facilitate **live** **training sessions, workshops, and coaching sessions** - both virtual and in-person - that are practical, engaging, and high-impact. + Partner with Commercial leadership to **identify** **performance gaps through data and feedback** , then design targeted interventions to address these gaps. + Track, measure, and report on **program impact and enablement KPIs** (adoption,proficiency, performance lift). + Co-host **large-scale events, including sales kickoffs** , quarterly enablement sessions, and manager summits. **What You Bring** **:** + 5+ years of experience in Sales Enablement, Sales Training, or a high-performing Commercial role (Sales, BDR, Customer Success). + Experience **implementing, coaching, and measuring** **a sale** **s** **methodology** (Challenger, MEDDICC, SPIN, or similar). + Strong facilitation and coaching skills - confident leading workshops, role plays, and one-on-one development conversations. + Proven ability to design **clear, simple, and reusable training assets** that drive adoption. + Excellent organizational skills and the ability to **prioritize in a fast-paced environment** . + Experience working cross-functionally with leaders across Sales, Product, and Marketing. + Bonus points for: + Experience in SaaS or automotive technology + Content creation or video production skills + Familiarity with LMS or enablement platforms **Why Join Us** **:** + Make an **immediate impact** by shaping how a rapidly growing Commercial org learns, sells, and succeeds. + Be the driving force in embeddingsales **methodology** and raising the bar for soft skills across the team. + Work in a **fast-paced, innovative environment** where your ideas directly influence results. + Be part of a culture that values **collaboration, accountability, and growth** . + Flexibility: This role is remote-first, with domestic travel to team events and training sessions. **About** **automotive Mastermind:** **Who we are:** Founded in 2012, automotive Mastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotive Mastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotive Mastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of "Drive" and "Help" have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. **What we do:** Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. **What's In It For** **You?** **Our Mission:** Advancing Essential Intelligence. **Our People:** We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** **Global Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. **Recruitment Fraud Alert:** If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************ . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (******************************************************************************************************************** . ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. **US Candidates Only:** The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ********************************************************************************************** ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) **Job ID:** 321517 **Posted On:** 2025-11-24 **Location:** Virtual, Texas, United States

CORPORATE LEARNING & DEVELOPMENT MANAGER Job Overview: The Corporate Learning & Development Manager oversees classroom and on-site training experiences for employees across the bank to ensure they are professional, engaging, and impactful. This role serves as a liaison between the Learning & Development team and the departments it serves, working collaboratively to identify learning opportunities which support the strategic initiatives of the bank. The candidate for this position will be responsible for: Coaching and developing a team of learning experts to deliver effective and engaging classroom and on-site training. Demonstrating a servant mindset to maintain a positive reputation of the Corporate Learning & Development team. Collaborating with employees and leaders across the bank to identify training opportunities and completing needs analysis to derive appropriate learning interventions. Partnering with Instructional Designers and leadership in development and delivery of learning experiences for employees across the bank. Communicating with leaders across the bank on their learners' performance during training experiences. Evaluating the effectiveness of training experiences through observations, participant feedback, and soliciting input from stakeholders. Supporting rollouts of new bank initiatives through communication and education to impacted parties. Requirements for this position include: A high school diploma (or equivalent). Bachelor's degree in training or related field (waived in lieu of experience). 3+ years of customer service experience. 3+ years in a management position. 3+ years of training experience. Strong relationship building and interpersonal skills. Strong written and verbal communication skills including superior presentation skills. Ability to multi-task and manage multiple priorities simultaneously. Preferred requirements for this position include: Professional certifications related to training. 3+ years of banking experience. EEO/Veterans/Disabled

"I can succeed as a Manager - Learning Technology & Enterprise Learning Enablement at Capital Group" As the Manager - Learning Technology & Enterprise Learning Enablement, you will lead the strategy, operations, and optimization of Capital Group's enterprise learning technology ecosystem - including platforms such as Degreed, Workday Learning, and our suite of learning design tools/platforms. You will ensure these tools are effectively leveraged to support scalable, personalized learning experiences across the organization. You will consider the integration of AI-powered capabilities such as Microsoft Copilot and other enterprise agents, ensuring all solutions follow the established enterprise AI review and approval process. In addition, you will play a key role in supporting the newly formed Enterprise Learning Council, a cross-functional group of learning leaders focused on aligning learning strategies, sharing best practices, and identifying opportunities to scale curriculum and capabilities. You will help evolve coordination across the learning landscape, enabling Capital Group to better leverage its collective learning investments and drive measurable outcomes. Key Responsibilities Include: Learning Technology * You will lead the strategy, governance, and optimization of enterprise learning platforms including Degreed, Workday Learning, and instructional design tools. * You will Partner with Global Technology, HR Technology, and Learning & Development teams to ensure platforms are integrated, scalable, and aligned to business needs. * You will establish learning data governance standards to enable consistent measurement of skill development, adoption, and ROI across the enterprise. * Drive the integration of AI tools (e.g., Microsoft Copilot) into the learning ecosystem through established evaluation and approval channels to enhance personalization, content creation, and learner support. * You will monitor usage, adoption, and ROI of learning technologies; identify opportunities for improvement and innovation. * You will support platform vendor relationships, renewals, and roadmap planning. * You will enable learning teams across the organization to effectively use tools to design and deliver impactful learning experiences. * You will promote a culture of career ownership and continuous learning through innovative technology solutions. * You will partner with senior leaders to diagnose needs, design solutions, and implement impactful learning strategies. Enterprise Learning Enablement * You will serve as the operational lead for the Enterprise Learning Council. * You will design the council's operating rhythm, communication cadence, and metrics dashboard to ensure visibility and impact tracking. * You will facilitate collaboration among learning leaders across business units to align on shared goals, curriculum, and best practices. * You will identify opportunities to scale learning programs, reduce duplication, and increase impact across the enterprise. * You will develop communication and engagement strategies to support council initiatives and outcomes. * You will track and report on council progress, outcomes, and impact to senior leadership. * You will ensure learning technology and council initiatives reflect global perspectives and local needs. "I am the person Capital Group is looking for." * You have experience managing enterprise learning platforms and tools in a large, matrixed organization. * You have a strong understanding of learning technology ecosystems, including LMS, LXP, instructional design tools, and AI-powered learning capabilities. * You have experience driving cross-functional collaboration and leading strategic initiatives. * You have the ability to translate business needs into scalable learning technology solutions. * You have experience integrating AI tools into learning workflows to enhance efficiency and learner experience. * You have excellent communication and stakeholder management skills. * You have experience with vendor management and platform governance. * You have familiarity with learning analytics and ROI measurement. * You have a Bachelor's degree in Learning & Development, HR, Technology, or related field - or equivalent experience. Advanced degree preferred. Southern California Base Salary Range: $141,648-$226,637 New York Base Salary Range: $150,155-$240,248 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here. * Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

Join Heritage Financial Credit Union as Director of Learning & Development Are you a seasoned Learning & Development leader with a background in credit unions or financial services? Do you have a knack for blending strategy and creativity to craft impactful learning experiences that drive employee growth and career development? If so, we have the perfect opportunity for you to make a real difference and transform our credit union's L&D programs! Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: * Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. * Excellence: We strive to provide our members with the best possible service. * Teamwork: We believe that we can achieve more together than we can alone. * Respect: We treat each other with dignity and respect. * Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Director of Learning & Development is a strategic and creative leader responsible for shaping how employees experience growth, learning, and career development with the Credit Union. This role leads the design and delivery of engaging, inclusive, and high-impact learning experiences that empower every employee to thrive. In partnership with SVP, HR and other Senior Leadership, the Director defines and executes a holistic L&D strategy that connects employee development to business priorities, organizational culture, and our values. They ensure every employee has access to meaningful opportunities to learn and grow through experiences that inspire curiosity, confidence, and contribution. This leader will transform learning from a one-time event to an ongoing employee experience, integrating skill development, strong operational, procedure and compliance excellence, coaching, feedback, and performance into daily work. By designing programs that are personalized, measurable, and purpose-driven, the Director of Learning & Development ensures that our people feel supported, challenged, and prepared to deliver exceptional value and service to our members and communities. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Strategic Leadership * Develop and implement a comprehensive L&D strategy that supports business objectives, organizational culture, and talent development priorities. * Partner with the SVP, HR and Senior Leaders to assess capability gaps, build development roadmaps, and define success measures for leadership and career pathways. * Serve as a thought partner in succession planning, talent reviews, and workforce readiness, ensuring learning solutions drive measurable impact. Learning Design, Delivery and Effectiveness * Lead the creation of scalable learning frameworks, including onboarding, leadership development, compliance training, and technical skill-building programs. * Leverage technology, data, and modern learning methodologies (e.g., microlearning, blended learning, experiential learning) to drive engagement and retention. * Collaborate with internal and external stakeholders, including vendors and consultants, to leverage resources and expertise in implementing learning initiatives. * Evaluate and continuously improve learning effectiveness through metrics, feedback, consultations, and performance outcome with leaders and employees. * Stay current with industry trends and best practices in learning and organizational development to continuously enhance our training offerings. * In addition to strategic responsibilities, the Director will facilitate select training sessions, particularly in leadership, culture, and professional development, to model best practices and maintain a strong connection to learners. Retail Readiness, Member Experience & Compliance Excellence * Partner with Retail and Operations leaders to ensure frontline teams are trained and confident in delivering outstanding member experiences in a Universal Associate model. * Build training programs that enhance service, sales, and problem-solving capabilities. * Reinforce process knowledge, product expertise, and operational consistency to ensure excellence in every interaction. * Collaborate with Risk/Compliance to design and guide in the enhancement or creation of regulatory and compliance training that supports safe, sound, and ethical practices. * Partners with Risk, Audit, and Compliance teams to ensure mandatory training is effective, timely, and engaging. * Integrate compliance awareness into everyday learning and leadership expectations. Leadership, Culture and Change * Build, inspire, and develop a high-performing L&D team inclusive of Trainer and Specialist. * Support organizational change initiatives by designing learning interventions that accelerate adoption and engagement. * Partner with HR and leaders to drive cultural transformation and learning experiences that reinforce our values and behaviors and integrates our mission, vision and values into all learning experiences. * Model a learner-first mindset, fostering a safe, innovative environment where people can grow. Learning Technology & Innovation * Leverage modern learning platforms, data, and analytics to track outcomes and improve delivery. * Introduce creative, flexible learning experiences (e.g., microlearning, blended, digital) to meet diverse learning styles. * Continuously evaluate emerging tools and trends to evolve the learning ecosystem. * Collaborate with internal and external stakeholders, including vendors and consultants, to leverage resources and expertise in implementing development initiatives What's in it for you? Salary: $100,000 - $125,000 per year (depending on experience) Benefits: * Incentives and Merit Increases * Paid Time Off & Paid Federal Holidays * Medical, Dental, Vision & Life Insurance * Employee Assistance Program * Flexible Spending Accounts/HSA * 401(k) with Employer Match * Educational Assistance * Paid Time to Volunteer Requirements QUALIFICATIONS Education/Certification: * Bachelor's degree in Organizational Development, Organizational Psychology, Education, Business Administration, Finance or a related field required (Master's degree in one of the above disciplines is strongly preferred). * Professional certifications such as CPLP, SHRM-SCP, or equivalent are an asset. * Minimum of seven (7) years of progressive experience in Learning & Development, Talent Management, or Organizational Development within a credit union, banking environment or financial services required. * At least three (3) years of people leadership experience, including building, coaching, and leading teams through change and growth. * Demonstrated success designing and executing enterprise-wide learning strategies that produce measurable business and cultural outcomes. * Proven record of developing, implementing, and evaluating learning programs grounded in adult learning principles and modern learning methodologies. Skills & Capabilities: * Exceptional facilitation, communication, and stakeholder engagement skills with the ability to influence at all levels of the organization. * Demonstrated ability to lead organizational change, build programs from the ground up, and secure senior leadership sponsorship for learning initiatives. * Strong business acumen, with the ability to interpret financial and operational data to align learning solutions with organizational goals. * Strategic and analytical thinker who connects learning outcomes to performance, productivity, and culture metrics. * Highly skilled in facilitation and presentation, capable of delivering engaging, inclusive, and results-driven learning experiences across diverse audiences. * Culturally competent, emotionally intelligent, and adept at building trust-based partnerships across departments and levels. * Experience designing and delivering blended, digital, and virtual learning solutions, including leveraging LMS and e-learning technologies. * Strong data literacy with the ability to analyze metrics, evaluate training impact, and translate insights into action. * Proficiency in Microsoft Office 365, LMS administration, and survey/feedback platforms (e.g., Qualtrics, SurveyMonkey). * Thorough understanding of banking operations, regulatory principles, and compliance standards. * Must obtain and maintain a working knowledge of Bank Secrecy Act (BSA) requirements and related compliance obligations, collaborating with the designated BSA Officer to ensure full adherence.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

**Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.** Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 20-Nov-2025. The posting may close early due to the volume of applicants. **Team Overview:** The Home Office Leadership Development team in Human Capital is responsible for developing, executing, and measuring the impact of the learning and development strategy for approximately 1500 home office leaders, team leader through director. As a member of the team, you'll have the opportunity to shape the strategy, design innovative and impactful learning experiences, tailored to the unique needs of your audience, deliver first-class learning experiences, and measure the impact they have on your learners. The Senior Learning and Development Specialist is responsible for providing strategic consultation to key business partners in service of supporting and enhancing a leadership development ecosystem that demonstrably impacts business results and supports the ongoing development and engagement of home office leaders. This role is further responsible for designing, developing, curating, deploying, managing, and measuring innovative, best-in-class learning experiences and holistic solutions that align to leader "moments that matter," and support division and firm outcomes. **What You'll Do:** + Identify current and emerging learning and performance needs through ongoing consultation with key business partners within Human Capital. + Design, develop and implement learning and development solutions through strategic partnerships with key stakeholders across the firm, positively influencing key performance indicators. + Continuously develop and utilize expert knowledge to ensure recommended and designed learning solutions align with business needs, learner needs and best in class leadership development principles and theory. + Partner with vendors to align solutions to Edward Jones leader needs, colleague experience and business outcomes. + Apply broad business perspective and learning expertise to uncover, prioritize and address leader learning needs. + Partner with data and analytics team to identify and implement measurement strategy to determine efficacy of learning solutions on performance and business outcomes. Provide regular reports of learning, performance and business impact of learning solutions. + Demonstrate expert level facilitation skills in asynchronous, virtual and in-person classroom experiences. + Design learner-centric development experiences that align to user/customer experience (UX/CX) best practices. + Key business partners include but are not limited to division leaders, HC business partners, and business unit leaders and leaders/associates in the Talent organization, including the Leadership Development leadership team. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **Hiring Minimum:** $84100 **Hiring Maximum:** $143100 Read More About Job Overview **Skills/Requirements** **What Experience You'll Need:** + Minimum of 7+ years of experience in a learning related role (i.e. leadership development, instructional training design, development, learning measurement, consulting, facilitation, vendor management) + 5+ years of experience in influencing and consulting with key stakeholders to enable learning initiatives and projects affecting large audiences with positive outcomes. Ability to define strategy, implement action plans, recommend and implement continuous improvement, develop and monitor expense, manage and implement projects, and manage external resources + Deep expertise in current leadership development theory, principles, assessments, and frameworks + Ability to lead and manage multiple mid/long term projects concurrently + Excellent interpersonal, relationship-building and communication skills + Ability to adapt to a dynamic and fast paced business environment + Ability to work successfully in ambiguous contexts and projects + Strong project management, project planning, time management and coaching skills **Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** **Current INTERNAL home-based associates:** While this role is posted as hybrid, **if selected and accepted, you may retain your home-based status** . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. \#LI-HO

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

This job posting is anticipated to remain open for 30 days, from 20-Nov-2025. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Home Office Leadership Development team in Human Capital is responsible for developing, executing, and measuring the impact of the learning and development strategy for approximately 1500 home office leaders, team leader through director. As a member of the team, you'll have the opportunity to shape the strategy, design innovative and impactful learning experiences, tailored to the unique needs of your audience, deliver first-class learning experiences, and measure the impact they have on your learners. The Senior Learning and Development Specialist is responsible for providing strategic consultation to key business partners in service of supporting and enhancing a leadership development ecosystem that demonstrably impacts business results and supports the ongoing development and engagement of home office leaders. This role is further responsible for designing, developing, curating, deploying, managing, and measuring innovative, best-in-class learning experiences and holistic solutions that align to leader "moments that matter," and support division and firm outcomes. What You'll Do: * Identify current and emerging learning and performance needs through ongoing consultation with key business partners within Human Capital. * Design, develop and implement learning and development solutions through strategic partnerships with key stakeholders across the firm, positively influencing key performance indicators. * Continuously develop and utilize expert knowledge to ensure recommended and designed learning solutions align with business needs, learner needs and best in class leadership development principles and theory. * Partner with vendors to align solutions to Edward Jones leader needs, colleague experience and business outcomes. * Apply broad business perspective and learning expertise to uncover, prioritize and address leader learning needs. * Partner with data and analytics team to identify and implement measurement strategy to determine efficacy of learning solutions on performance and business outcomes. Provide regular reports of learning, performance and business impact of learning solutions. * Demonstrate expert level facilitation skills in asynchronous, virtual and in-person classroom experiences. * Design learner-centric development experiences that align to user/customer experience (UX/CX) best practices. * Key business partners include but are not limited to division leaders, HC business partners, and business unit leaders and leaders/associates in the Talent organization, including the Leadership Development leadership team. What Experience You'll Need: * Minimum of 7+ years of experience in a learning related role (i.e. leadership development, instructional training design, development, learning measurement, consulting, facilitation, vendor management) * 5+ years of experience in influencing and consulting with key stakeholders to enable learning initiatives and projects affecting large audiences with positive outcomes. Ability to define strategy, implement action plans, recommend and implement continuous improvement, develop and monitor expense, manage and implement projects, and manage external resources * Deep expertise in current leadership development theory, principles, assessments, and frameworks * Ability to lead and manage multiple mid/long term projects concurrently * Excellent interpersonal, relationship-building and communication skills * Ability to adapt to a dynamic and fast paced business environment * Ability to work successfully in ambiguous contexts and projects * Strong project management, project planning, time management and coaching skills Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

This is a remote role that may only be hired in the following location: Phoenix, AZ This position is responsible for executing assigned Learning & Talent Development (L&TD) programs across Bank functions. Works closely with key stakeholders, associates, and vendors to identify needs and provide solutions while ensuring alignment with overall business strategy and culture. Offers consultative guidance on program implementation and processes to maximize results of developed solutions. Responsibilities * Program Management - Executes L&TD programs that aim to build associate skills and capabilities. Facilitates core program offerings to ensure success. * Business Strategy - Aids alignment with Bank and department goals through consultation and education activities. Guides programs to produce desired results and to enable strategic associate insight. Assists in change management strategy and communication plan to minimize risks while maximizing benefits. * Identifying Requirements - Identifies business needs through consultation and analysis, and determines best approach for each function of the Bank. * Collaboration - Coordinates programs with associates and management across multiple business units. Provides direction and expertise throughout implementation of programs, acting as a resource on associate education and development. Acts as a team leader and mentors junior team members. Qualifications Bachelor's Degree and 4 years of experience in Learning & Talent Development or Human Resources OR High School Diploma or GED and 8 years of experience in Learning & Talent Development or Human Resources Preferred Skills: * Current contractor/contingent worker for First Citizens Bank * Current experience building skill profiles within a large financial institution * Experience leading skill strategy implementation across an organization * Understanding of industry principles and practices * Understanding of development models, tools, and trends Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at **************************************** #EJC #LI-DNI

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

Job Scope: A high-performing, strategic, and passionate Learning & Development Specialist / Sales Coach who leads comprehensive training and coaching efforts across the entire lending lifecycle-from prospecting and origination through underwriting, processing, closing, funding, and servicing. This role plays a critical part in developing top-tier lending professionals, driving elevated performance, and ensuring a best-in-class member experience at every touchpoint. Depending on the focus, this role requires well-developed expertise in mortgage and/or consumer/indirect lending, a strong foundation in adult learning and coaching, and a proven ability to energize teams through engaging, actionable training programs. This position is key to supporting Sunward's growth, member service excellence, and compliance objectives. Essential Functions Design, deliver, and continuously improve training programs for lending teams. Depending on the focus, this may include Mortgage (originators, processors, underwriters, closers, and servicing) or Consumer/Indirect Lending (originators, underwriters, indirect processors, closers, and servicing). Develop role-specific and cross-functional training paths tailored to experience levels and learning styles. Lead new hire onboarding and ensure full readiness across systems, policies, and service expectations. Ensure all job aids, policies, and procedures are accurate, updated, and accessible across all platforms and learning channels. Create comprehensive training materials-including job aids, presentations, guides, and e-learning modules. Develop assessments to measure knowledge retention, skill application, and regulatory understanding. Continuously evaluate learner comprehension and adapt training approaches to support individual and team development. Partner with compliance to ensure all regulatory and policy updates are reflected in training content. Provide 1:1 and group coaching to lending professionals. Depending on the focus, this may include Mortgage Loan Officers or Consumer Loan Officers, with a focus on prospecting, relationship-building, lead conversion, and cross-selling. Monitor pipeline activity, conversion ratios, and pull-through to identify coaching opportunities. Conduct "game film" reviews (loan reviews, pipeline walk-throughs) to reinforce skills and decision-making strategies. Equip teams with tools, scripting, and strategies to grow wallet share and deepen member relationships. Provide EMPOWER training (new and ongoing) to all team members where applicable. Act as a liaison between lending operations, retail branches, and digital teams to ensure alignment and smooth handoffs. Identify training gaps and performance trends through data, feedback, and quality control insights. Support new product rollouts, system upgrades (e.g., LOS/POS), and workflow enhancements through targeted training. Instill a member-first mindset throughout all training initiatives. Reinforce adherence to underwriting guidelines, Fair Lending practices, and servicing requirements. Maintain documentation, assessments, and tracking systems to support audit-readiness and regulatory compliance. Requirements Qualifications: Experience and Education Minimum of 5 years' experience in mortgage or consumer/indirect lending, with hands-on knowledge of origination, underwriting, and closing required. Proven experience in sales coaching, adult learning, or training facilitation-preferably in a credit union or financial services setting. Bachelor's degree in business, finance, education, or a related field, or equivalent combination of education, training, and directly relevant experience in lending and adult learning. Knowledge In-depth understanding of either mortgage lending or consumer/indirect lending practices, workflows, and regulatory requirements. Well-developed expertise in adult learning methodologies and coaching techniques. Strong knowledge of applicable lending regulations: For Mortgage: TRID, RESPA, ECOA, investor guidelines (FNMA), and mortgage loan products. For Consumer/Indirect: ECOA, TILA, FCRA, internal policies, indirect dealer compliance, and loan products such as auto, personal, credit cards, and lines of credit. Proficient in using lending technology platforms: Mortgage: Encompass, Blend, MortgageBot, Mortgage Servicer Consumer/Indirect: Blend, MeridianLink, CUDL, Keystone Proficiency in Microsoft Office and learning management systems; adaptability with new platforms and technologies. Skills/Abilities Able to motivate, coach, and develop others to improve performance and support continuous learning. Strong written, verbal, and presentation skills; ability to communicate technical or regulatory content in a clear, engaging manner. Ability to assess training needs, develop effective content, and measure knowledge retention and application. Skilled in analyzing pipeline and performance data to inform targeted coaching and training strategies. Capable of fostering collaboration across business units and influencing behavior change. Strong organizational and project management skills. Physical Requirements/Work Environment Primarily sedentary work with occasional standing, walking, and light lifting (up to 15 lbs). Frequent use of hands and fingers to operate a computer keyboard, mouse, telephone, and other standard office equipment. Ability to sit for extended periods while facilitating virtual training sessions, developing materials, or participating in meetings. Occasional travel to branch locations or external training sites may be required, depending on training needs and business priorities. Clear and professional verbal communication required for presentations, coaching sessions, and virtual facilitation. Visual acuity necessary for reading documents, developing training materials, and working at a computer screen for extended durations. Salary Description $70,747.20-$88,434.00 (Depending on Experience)

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Learning & Development We are seeking a Director of High Potential (HiPo) Leadership Development to accelerate Mastercard's enterprise leadership pipeline by reimagining how we identify, develop, and prepare HiPo Directors, Vice Presidents, and Senior Vice Presidents for critical roles. In this position, you will design and deliver impactful development experiences that fuel business performance and support succession needs. The ideal candidate is a strategic, data-informed, and outcome-focused talent leader with experience shaping leadership development for executive-ready talent. You bring strong business acumen, a global mindset, and the ability to work across stakeholder groups to translate talent strategy into enterprise impact. This role reports to the Head of Leadership Development. Responsibilities: - Serve as the enterprise thought leader on HiPo Leadership Development - Align HiPo development with enterprise talent and succession strategies by partnering with business leaders, People Business Partners, and Talent Consultants. - Serve as a strategic advisor on pipeline health, development readiness, and targeted talent interventions. - Design and deliver growth-accelerating experiences for HiPos, including identification and assessments, sponsorship, coaching, and cohort-based learning experiences. - Promote participation in HiPo programs by developing clear nomination criteria, engaging communication campaigns, and regionally tailored delivery strategies that make global development locally relevant. - Expand development offerings to other strategic employee segments, including Aspiring People Leaders, Dual People Leaders, and Project Managers. - Support the enterprise-wide learning strategy to build core professional skills for HiPo and other talents-such as communication, collaboration, and critical thinking-through scalable programs and tools. - Implement outcome-based metrics to track individual progression, pipeline health, and business impact. - Craft compelling, data-driven narratives to communicate program value to senior stakeholders. - Stay current on industry trends and integrate best practices into program design and delivery. Skills and Qualifications: - Proven experience in leadership development and talent management, with emphasis on enhancing HiPo and enterprise-level talent strategies. - Strong strategic thinking, project management, and global program delivery skills. - Proven thought leader, with track record of writing, speaking, and/or consulting on talent trends. - Demonstrated ability to influence and advise senior leaders across a matrixed organization. - Experience aligning development with performance, potential, and succession planning. - Skilled in managing external vendors and translating insights into program improvements. - Excellent facilitation, communication, and storytelling skills across formats and audiences. - Collaborative and results-driven, with a track record of delivering measurable talent impact. - Passion for enabling leadership growth and shaping the future of the organization. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $144,000 - $230,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Learning & Development We are seeking a Director of High Potential (HiPo) Leadership Development to accelerate Mastercard's enterprise leadership pipeline by reimagining how we identify, develop, and prepare HiPo Directors, Vice Presidents, and Senior Vice Presidents for critical roles. In this position, you will design and deliver impactful development experiences that fuel business performance and support succession needs. The ideal candidate is a strategic, data-informed, and outcome-focused talent leader with experience shaping leadership development for executive-ready talent. You bring strong business acumen, a global mindset, and the ability to work across stakeholder groups to translate talent strategy into enterprise impact. This role reports to the Head of Leadership Development. Responsibilities: * Serve as the enterprise thought leader on HiPo Leadership Development * Align HiPo development with enterprise talent and succession strategies by partnering with business leaders, People Business Partners, and Talent Consultants. * Serve as a strategic advisor on pipeline health, development readiness, and targeted talent interventions. * Design and deliver growth-accelerating experiences for HiPos, including identification and assessments, sponsorship, coaching, and cohort-based learning experiences. * Promote participation in HiPo programs by developing clear nomination criteria, engaging communication campaigns, and regionally tailored delivery strategies that make global development locally relevant. * Expand development offerings to other strategic employee segments, including Aspiring People Leaders, Dual People Leaders, and Project Managers. * Support the enterprise-wide learning strategy to build core professional skills for HiPo and other talents-such as communication, collaboration, and critical thinking-through scalable programs and tools. * Implement outcome-based metrics to track individual progression, pipeline health, and business impact. * Craft compelling, data-driven narratives to communicate program value to senior stakeholders. * Stay current on industry trends and integrate best practices into program design and delivery. Skills and Qualifications: * Proven experience in leadership development and talent management, with emphasis on enhancing HiPo and enterprise-level talent strategies. * Strong strategic thinking, project management, and global program delivery skills. * Proven thought leader, with track record of writing, speaking, and/or consulting on talent trends. * Demonstrated ability to influence and advise senior leaders across a matrixed organization. * Experience aligning development with performance, potential, and succession planning. * Skilled in managing external vendors and translating insights into program improvements. * Excellent facilitation, communication, and storytelling skills across formats and audiences. * Collaborative and results-driven, with a track record of delivering measurable talent impact. * Passion for enabling leadership growth and shaping the future of the organization. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $144,000 - $230,000 USD

Job Details Remote Austin - Austin, TX Austin - Austin, TXDescription At 49 Financial, we're on a mission to develop and empower the next generation of financial advisors-driving impact through growth, integrity, and service. As a values-based firm with offices nationwide, we're committed to creating community and simplifying lives through thoughtful financial planning. Our headquarters team plays a critical role in making that mission possible. Every function-from marketing and operations to recruiting, training, and beyond-is designed to support our advisors as they serve clients with excellence. Guided by our motto, “Two Are Better Than One,” we operate in a collaborative, team-based model where mentorship and shared success are foundational. Our industry, financial services, needs to evolve. While the average advisor in the U.S. is nearing retirement, our firm brings a fresh, strategic edge by equipping younger advisors with the tools, training, and support they need to thrive. Behind every client experience is a high-performing HQ team making it happen. If you're energized by innovation, driven by purpose, and passionate about building something bigger than yourself, you'll find a meaningful career here at 49 Financial. About the Role This person works under the leadership of the VP of Advisor Development to design, implement, and evaluate our learning and development initiatives across 49 Financial. This role is pivotal in fostering a culture of continuous learning, enhancing employee capabilities, and aligning development programs with business goals. Key Responsibilities Develop and execute a comprehensive L&D execution plan aligned with organizational strategy and objectives. Program Design Discrete training initiatives and larger, programmatic development programs. Build engaging content and learning materials such as videos, slide decks, facilitator guides, participant workbooks, and digital resources. Partner with subject matter experts (SMEs) to translate technical and functional knowledge into effective, role-specific training. Create both evergreen content for ongoing access and live-taught experiences for high-impact learning moments. Ensure learning programs are aligned with company goals. Maintain and continuously improve a library of training assets and curriculum. Implementation Coordinate and execute all logistics related to training initiatives, including scheduling, invitations, facilitator prep, and resource distribution. Serve as a point of contact for learners and stakeholders regarding training timelines, access, and support. Facilitate or co-facilitate live training when needed, ensuring an engaging and effective learning experience. Evaluation Conduct training needs assessments through surveys, interviews, and data analysis to identify knowledge and skill gaps across the organization. Use learning metrics (e.g., participation rates, assessment scores, behavior change) to evaluate program effectiveness and guide continuous improvement. Collect employee and manager feedback to refine content and delivery. Report on learning outcomes, impact, and ROI to senior leadership. Lead the creation and distribution of an annual “State of Learning” report, highlighting progress, gaps, and future priorities across the field. Core Skills and Competencies Bachelor's degree in Human Resources, Education, Organizational Development, or related field (Master's preferred). 5+ years of experience in L&D, preferably within the financial services sector. Proven experience designing and implementing learning strategies and programs. Strong knowledge of instructional design, adult learning principles, e-learning platforms (e.g., LMS, Articulate, etc.) and facilitation of live sessions. Ability to design learning materials, including expertise in MS PowerPoint, with a strength in graphic design. Able to multi-task and meet deadlines in a dynamic and fast-paced environment, while maintaining high quality standards Excellent communication, project management, and stakeholder engagement skills. What We Offer Medical - 4 levels of coverage to choose from with employer contribution Dental - 2 levels of coverage to choose from Vision - 2 levels of coverage to choose from 401k plan and match Basic Life/AD&D coverage for all full-time employees at no cost (with options to purchase additional coverage) Short-Term Disability coverage for all full-time employees at no cost Long-Term Disability coverage HSA contribution match FSA/Dependent Care Unlimited PTO 49 Financial is an equal opportunity employer committed to fostering a diverse and inclusive workplace, free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, veteran status, disability, or any other protected status. We value diversity of thought and background and strive to create an environment where all employees are respected and provided with opportunities to succeed. We encourage individuals of all backgrounds to apply for employment opportunities with us. The above job description is intended to describe the general nature and level of work being performed by individuals in this position. It is not intended to be an exhaustive list of all and exact responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove as necessary.

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_