Collector jobs at National Service Bureau, Inc.

Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas) Start: ASAP Length: Perm/FTE Bill Rate: $89K - 110K Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle) Job Scope/Summary: This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Requirements · Epic Resolute PB Cert · Strong knowledge for Rev Cycle as a whole Preferred: 3-5 years Epic Resolute Billing IT build experience

Job Description We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance

Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.

Hourly Pay Range: $13.94 - $21.63 As a Bilingual UM Collector, you'll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour. Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within! What You'll Do Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation. Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries. Utilize Skip Tracing techniques to contact consumers to reach a settlement. What You'll Get Full time. 40 hours per week schedule with overtime opportunities. Job stability. We've been doing this work in Bloomington for over 80 years! Training. We'll teach you everything you need to be great! Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays! Benefits. Medical, dental & vision insurance with premiums partly paid by the company! College tuition Up to $5,250 annually! Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events! Referral Program. One of the best unlimited employee referral bonus programs out there. Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents! Annual Performance Reviews. We reward your hard work with annual wage increases. We have remote opportunities to work with us in the following states: Alabama Arizona Florida Georgia Kentucky North Carolina South Carolina Texas VHArS Qualifications High School diploma or GED with six months of industry knowledge required. Strong analyzing and negotiating techniques. Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner. Communicates clearly and logically using appropriate written and oral techniques. Seeks clarification for unclear or missing information. Demonstrated reasoning and problem-solving abilities. Previous experience with outbound sales or phone sales. Previous Collections preferred. Subrogation or Insurance experience preferred. Spanish Bilingual Required Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Hourly Pay Range: $13.94 - $21.63 As a Bilingual UM Collector, you'll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour. Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within! What You'll Do * Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation. * Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed * Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries. * Utilize Skip Tracing techniques to contact consumers to reach a settlement. What You'll Get * Full time. 40 hours per week schedule with overtime opportunities. * Job stability. We've been doing this work in Bloomington for over 80 years! * Training. We'll teach you everything you need to be great! * Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays! * Benefits. Medical, dental & vision insurance with premiums partly paid by the company! * College tuition Up to $5,250 annually! * Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events! * Referral Program. One of the best unlimited employee referral bonus programs out there. * Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents! * Annual Performance Reviews. We reward your hard work with annual wage increases. We have remote opportunities to work with us in the following states: * Alabama * Arizona * Georgia * North Carolina * South Carolina * Texas VHArS Qualifications * High School diploma or GED with six months of industry knowledge required. * Strong analyzing and negotiating techniques. * Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner. * Communicates clearly and logically using appropriate written and oral techniques. * Seeks clarification for unclear or missing information. * Demonstrated reasoning and problem-solving abilities. * Previous experience with outbound sales or phone sales. * Previous Collections preferred. * Subrogation or Insurance experience preferred. * Spanish Bilingual Required Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

A client of Kforce is seeking a Senior Collections Specialist in Saint Louis, MO. This position is responsible for managing all collection activities within an assigned portfolio of accounts. The ideal candidate will ensure timely and accurate execution of daily responsibilities to achieve performance goals set by management. This position offers an almost remote working environment, strong compensation packages, excellent flexibility and growth. Responsibilities: * Independently manage and prioritize daily collection tasks to ensure timely follow-up * Communicate with customers via phone and email regarding outstanding payments; record all collection activities and schedule next steps in the tracking system * Investigate and resolve billing discrepancies, disputes, and deductions through root cause analysis; Recommend process improvements to prevent recurrence * Prepare and maintain accurate reconciliations of customer accounts * Monitor customer payment behaviors* Degree in Business Administration, Accounting, or Finance preferred or equivalent experience (not required) * Must have 3 - 5 years Business to Business Collection experience (No personal/individual experience) * Basic understanding of financial statements, customer contracts, and collection processes * Experience creating Excel formulas and pivot tables

- Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! Compensation & Benefits we offer: $17/HR with monthly bonus opportunities Monday through Friday schedule Medical, GAP, Dental, Vision, and Voluntary Life insurance 401k with a company match Paid time off and Paid holidays The Collections Specialist will: Provide exceptional customer service to our client's patients while accurately recording their information. Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements. Handle high volumes of inbound and outbound calls. Work with various computer programs and will be responsible for meeting individual metrics. Work from home requirements: Have a quiet and private workspace. High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable You must meet all the technical requirements prior to the first day of training. You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA. We will provide you with the equipment needed to be successful. BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description Upload your resume here to be considered for any future positions that may become available. Qualifications Skills needed for the future include: Java Developers .NET Developers Oracle Developers IT Instructors (non-Department of the Navy) Business Development Analysts Support Staff (finance, HR, Receptionists...etc) Additional Information GBSI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.

Job Description Join the team at Cliff Berry, Inc. (CBI)! Cliff Berry, Inc. (CBI) is a trusted leader in environmental services with a legacy of excellence dating back to 1958. With a strong foundation in technical expertise and a customer-centric approach, we have grown to serve local, national, and international markets. Our reputation is built on delivering comprehensive, cost-effective solutions for complex environmental challenges-ranging from waste management and compliance to industrial cleaning and emergency response. At the core of CBI is The Cliff Berry Way-a philosophy that defines how we work: with teamwork, safety, integrity, service, professionalism, and a shared passion for protecting the environment. We believe in the power of people, and it is our people who have shaped us into a recognized environmental steward and industry innovator. Every project we take on reflects our unwavering commitment to excellence, accountability, and sustainability. Now, we are seeking a detail-oriented and customer-focused Billing Coordinator to join our Miami team. This role is perfect for someone who enjoys combining financial accuracy with exceptional customer service in a collaborative environment. What You Will Do Be the first point of contact for customer billing inquiries-by phone or email-and deliver outstanding customer experience. Prepare and send invoices, follow up on past-due accounts, and help keep payments on track. Create work orders and purchase orders, ensure account setup accuracy, and maintain billing packets in SAP. Support drivers and internal teams by providing accurate billing and account information. Keep department files and reports up to date and accurate. Provide backup support to the Customer Service Team when needed. What We Are Looking For 2-4 years of experience in billing, accounting, or a similar role. Strong written, verbal, and listening communication skills. High attention to detail, with the ability to multitask and meet deadlines. Proficiency with Microsoft Office (Excel, Word, Outlook); experience with SAP or another ERP system preferred. A customer-first mindset with patience, professionalism, and problem-solving ability. Why Work With Us? At CBI, you are not just taking a job-you are joining a company with a 67-year legacy of excellence, innovation, and environmental stewardship. You will be part of a team that values collaboration, growth, and doing meaningful work that protects our environment and serves communities near and far. We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds. Cliff Berry, Inc. does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. Powered by JazzHR LLSaTTBT6q

Radius Global Solutions LLCis currently hiring 1st Party Litigation Collectors to join our team. Our client is a large multinational bank and the First Party Litigation Collectors will initiate the appropriate action to collect past due balances while partnering with our Legal Administrative team and attorneys to initiate legal action where necessary. Responsibilities include, but are not limited to, inbound and outbound telephone calls to consumers regarding delinquent accounts and managing accounts according to Company and Client work standards by: Correctly setting up new collection accounts as assigned Utilizing and employing necessary collection tools in accordance with company procedures (i.e. systems, letters, skip tracing, etc.) Gaining an understanding of the consumer's reason for delinquency and sources of payment Negotiating payment arrangements. Accurately and thoroughly updating accounts in the collection system Quickly making knowledge-based decisions to resolve the issues related to unpaid accounts. Reviewing accounts to be recommended by legal referral. * Qualifications* High School diploma or equivalent required, post-secondary education a plus. Previous collections, litigation, customer service, sales, or telemarketing experience required. Previous legal collections experience preferred. Motivated, self-starter, with the ability to thrive in an incentive and goal oriented environment. Proficient PC skills including navigation within the collection system and other interfaces and excellent typing skills. Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills. Ability to listen, communicate (written and verbal). Demonstrated ability to communicate professionally with customer, clients and coworkers. Ability to adhere to attendance policies and schedules **Background checks and drug-screens are performed. EEO Disabled/Veteran

The Medical Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. Monday-Friday 8am-5pm This position pays an hourly rate PLUS a monthly commission/bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current. Essential Functions Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and makes necessary corrections. Review collection up unit and changes account status based on established procedures. Review accounts to be recommended for closure and assists in report preparation. Participate in regular meetings and communicates opportunities for process improvement. All other duties as assigned. Minimum Qualifications Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Background checks and drug screens are performed. Equal Opportunity Employer: Veterans, Disabilities

Job Description Radius Global Solutions LLC, is hiring experienced Third Party Debt Collectors to join our Team! The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. Essential Functions Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and makes necessary corrections. Review collection up unit and changes account status based on established procedures. Review accounts to be recommended for closure and assists in report preparation. Participate in regular meetings and communicates opportunities for process improvement. All other duties as assigned. Employees enjoy the following benefits: Medical Benefits including Health, Dental & Vision Employer paid life insurance Paid Time off Paid Holidays Employee Referral Bonuses Business Casual Dress Code Minimum Qualifications Previous Third Party Collections experience is preferred Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required, some post-secondary education preferred. Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap. **Background checks and drug screens are performed. EEO Disabled/Veteran

Job Description The Medical Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. Monday-Friday 8am-5pm This position pays an hourly rate PLUS a monthly commission/bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current. Essential Functions Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and makes necessary corrections. Review collection up unit and changes account status based on established procedures. Review accounts to be recommended for closure and assists in report preparation. Participate in regular meetings and communicates opportunities for process improvement. All other duties as assigned. Minimum Qualifications Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Background checks and drug screens are performed. Equal Opportunity Employer: Veterans, Disabilities

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. The Collections Department at Fullsteam plays a critical role in safeguarding the financial health of the company and its subsidiaries. Its core mission is to ensure accurate, efficient, and timely financial operations, specifically in managing risk, and collections, while supporting scalability through process optimization and system integration. As Fullsteam continues to grow via acquisitions, the Collections team is central to unifying collections workflows and sustaining revenue integrity. The Collections Specialist is responsible for managing and executing collections processes related to ACH and debit rejects, funding holds, and delinquent merchant and customer accounts within the payments and SaaS ecosystem of Fullsteam. This role requires daily resolution and collection activity for ACH rejects, and past due accounts, and strict adherence to communication, documentation, and reporting standards. The ideal candidate will be detail-oriented, persistent, and skilled in both customer service, payment and collections operations within a fast-paced SAAS environment. Fullsteam unites experts in payments and software and provides support to our growing number of businesses while we continue to build on great. Primary Responsibilities: Manage Accounts Receivable (A/R) collections responsibilities. Contact customers as needed, via email and phone. Work with each Subsidiary on outstanding A/R and develop a plan of action for collections. Respond promptly to all incoming requests from customers. Review the collections inbox daily and respond in the timing required in Service Level Agreements (SLA). Process invoice adjustments and credit memos. Perform collection activities on aged AR in verbal (collection calls) and written (billing and overdue notice generation and tracking) communications prioritizing by dollar amount. Track and report daily/weekly activity following collection process and provide status updates with recommendations for bad debt account management. Should be comfortable taking ownership of the AR process and take initiative to problem solve and suggest solutions. Resolve 100% of Payments ACH reject holds daily by the funding deadline following the SOP. Partner with Risk and Accounting teams and Managment on rejects, DDA changes, losses and deposit delays as needed. Weekly and Monthly reporting as required by the SOP and as requested by management. Skills & Competencies: Strong attention to detail and ability to manage a high volume of transactions and accounts. Excellent verbal and written communication skills, with the ability to convey urgency and professionalism. Strong analytical and decision-making capabilities to assess payment activity and risk exposure. Proficient in payment and collections operations. Comfortable with a structured communication and reporting framework, including Salesforce, Admin systems, and shared mailboxes. Effective prioritization and time management to meet aggressive resolution timelines. Resilient, persistent, and confident when engaging with merchants for collections. Proficient in using Zoom for outbound collection calls (recorded) and in documenting collection efforts thoroughly. Qualifications: Required: 2+ years of experience in collections, payments operations, or merchant services. Experience working in a financial technology, SaaS, or payments processing company. Familiarity with ACH processing, standard/accelerated funding, and payment rejection scenarios. Proficiency with CRM systems (Salesforce preferred) and Microsoft Office tools. Strong organizational skills with ability to meet aggressive SLAs and daily targets. Experience with formal communication practices (templates, cc protocols, reporting requirements). Customer first oriented with desire to provide service our clients in a timely and efficient manner. Preferred: Accounting, Finance or related degree or equivalent experience. Knowledge of collections, risk management procedures and fraud indicators. Prior experience with automated Admin platforms and funding release processes. Experience working in companies with significant M&A activity and multiple business units. Experience handling collections for both active and inactive clients. Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Kforce has a client in Juno Beach, FL that is seeking an eDiscovery Collection Specialist. This technically oriented role supports legal with eDiscovery related Purview activities. The eDiscovery Collection Specialist will bring an existing degree of experience in data collection from enterprise systems (preferably with at least some Microsoft-specific experience) and perform the tactical execution of tasks related to downstream post preservation processes, such as: data collection, search, review set creation, ECA tasks and/or reporting, exports, and outbound data transfers. This role requires a strong background in digital forensics and eDiscovery collection methodologies. The eDiscovery Collection Specialist will help update and maintain defensible, repeatable process for digital evidence collection efforts, including collections of digital assets, such as mobile devices and departing employee laptops. In addition, collections efforts may include identifying methods to collect from cloud storage and corporate platforms.* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed * Relevant education and/or training will be considered a plus * Microsoft Purview experience * Experience with OpenText EnCase (formerly owned by Guidance Software) is nice to have Experience with the following is nice to have: * Mobile device forensic collection software (e.g., Magnet Forensics Verakey; Cellebrite, Pinpoint Labs) * Asset collection software (EnCase, Logicube, Pinpoint Labs, etc.) * Familiarity with Relativity's RelOne or similar eDiscovery software

White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Position Summary White & Case is seeking a Collections Specialist to support the Firm's cash flow activities. This role involves regular communication with clients to ensure accurate and timely collection of aged receivables. Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes. The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets. Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time. Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels. The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment. Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial. The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets. Duties and Accountabilities1 * Monitor and analyze aged receivables, including amounts held in suspense or unallocated * Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices * Work with clients to set commitment dates and help establish payment plans * Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts * Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections * Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets * Address and respond to inquiries from internal and external parties regarding the collections and credit activities * Support internal and external audits * Maintain process documentation * Other ad hoc requests and projects, as requested by management Education and Qualifications * Bachelor's degree or equivalent experience required * Experience in collections, credit analysis, billing and/or cash receipts preferred * Law firm experience preferred * Thorough understanding of billing, collections and receivable processes and procedures * Strong communication skills, able to interact at all levels * Exceptional attention to detail * Ability to articulate thoughts and concepts adeptly * Ability to critically think through issues * Ability to see an issue through from start to finish * Ability to organize work flow and use time efficiently * Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative * Exceptional determination, self-motivation and interpersonal skills and resolve * Intermediary knowledge of MS Excel and Powerpoint * Knowledge of 3E or Elite Enterprise preferred Location & Reporting * This role is based in our Tampa office. * This role reports to the Senior Manager, Revenue. Note to Recruitment Agencies Our Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ********************************. Benefits White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. 1The above is only a general description of the essential duties associated with this position. It is not an exhaustive or comprehensive list of all duties of the individual holding such position.

Description: We are seeking results-driven and professional Collectors to join our team. In this role, you will be responsible for managing a portfolio of delinquent accounts and working with consumers to resolve outstanding debts in a respectful and compliant manner. The ideal candidate is persuasive, empathetic, and able to maintain a firm yet courteous tone under pressure. Zwicker & Associates is currently seeking Collections Specialists to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses. The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Responsibilities of Collections Specialists Contact customers via phone, email, or mail regarding past-due accounts Negotiate Payment Plans: Work with debtors to create manageable repayment arrangements, such as lump-sum settlements or installment plans within company guidelines Maintain Records: Track all communications, payment agreements, and progress in recovering debts. Follow legal and company procedures regarding debt collection and data privacy Meet daily, weekly, and monthly performance targets Collaborate with internal departments to resolve disputes or escalate issues when necessary Provide exceptional customer service while maintaining professionalism and compliance Comply with policies and procedures of Zwicker & Associates, P.C. Follow Regulations: Adhere to laws like the Fair Debt Collection Practices Act (FDCPA), which governs how and when collectors can contact debtors Other duties as assigned Requirements: Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR

Requirements Above average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills. Basic math skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift five pounds or more Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources. This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match. No phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.