Network technician jobs in La Habra, CA - 936 jobs

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Company NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. ************************ Department (************************************************* FASHIONGO is the leading B2B wholesale online marketplace that enables the fashion industry to connect and discover new opportunities. Established in 2002 in the heart of the Los Angeles Fashion District, FASHIONGO supports the global wholesale industry to buy and sell the latest trends in fashion & lifestyle on a one-stop platform. With thousands of brands and close to 1 million registered retailers, FASHIONGO provides powerful tools, best-in-class service, and insightful data. Driven by technology, FASHIONGO is how buyers and sellers of all stages shop smarter, sell more, and grow faster. FASHIONGO is part of NHN Global. Responsibilities Design, implementation, configuration and troubleshooting of complex wired/wireless networks Design, implementation, configuration, installation and technical support of cloud (AWS, Azure) and office network architectures Troubleshoot wired/wireless networking related issues Configure and maintain firewalls (PaloAlto preferred) Configure VPNs (IPsec or SSL) and Layer 2 extensions between sites Support authentication and access management using TACACS (Clearpass) and related technologies Collaborate with cross-functional IT teams to plan, document, and deploy network upgrades and solutions Diagnose and resolve network performance issues, security incidents, and connectivity problems Conduct system analysis, research new technologies, and propose design enhancements to improve performance and reliability Provide technical guidance, mentorship, and support to IT and networking staff Required Qualifications Bachelor's degree in computer science, computer engineering or related field; equivalent experience accepted Bilingual proficiency (English + Korean) 0-3 years professional network engineering experience, especially experience in cloud Be intimately familiar with modern cloud-based infrastructure and the network design primitives of AWS, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, transit gateway, cloudfront and gateway load balancer Understanding of network security concepts including firewalls, intrusion detection and prevention, LAN segmentation and network access controls Working knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment Experience in designing, architecting, configuring and supporting complex network topologies, including cloud, data center and cloud-connected environments Experience in public cloud hosting network features, strong preference given towards AWS platform Understanding of analytical and troubleshooting skills with the ability to isolate and resolve complex network issues Experience operating wireless networks built on Aruba solutions Preferred Qualifications Knowledge of various network switch platforms : Cisco/Arista/Juniper/HP Experiences in network monitoring tools (e.g, Grafana, PRTG) Experience in ansible Knowledge of DNS, SNMP, ARP, DHCP Experience in ELK(Elasticsearch, Logstash and Kibana) Physical Abilities While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Annual incentive bonus Medical/Dental/Vision coverage for the employee and their dependent families (0% deduction) 401(k) Life insurance Accidental Death & Dismemberment coverage Long-term disability benefits Health & Dependent Care FSA PTO - 15days for the 1st year (+1day every year). Maximum 25days Marriage, Bereavement, Parental leave + equivalent subsidy Professional Development Assistance Employee Service Award Company paid lunch when working at the office Fully stocked office kitchen (beverage and snacks) Free parking

Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives. Location: Onsite in Santa Ana, CA Compensation: This job is expected to pay about $125,000-135,000 plus benefits What You'll Do: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Coordinates with multiple vendors/departments to procure network-related hardware, software, and services. Investigates and resolves problems, inefficiencies, and performance issues. Evaluates, tests, recommends, and implements specific network solutions. Develops advanced/leading-edge technologies and/or concepts. Mentor junior network admin and engineer. Independently analyzes and provides innovative solutions to network engineering and design projects. Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack. What Gets You the Job: Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience . 5+ years of relevant experience in Network Engineering role. Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform Proficient in disaster recovery environments and business continuity Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus. Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration. Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Our client is seeking a Tam Foundation Server Administrator with strong experience in TFS Administration Qualifications Heavy TFS Administration experience C# .Net SQL, SSDT (SQL Server Data Tools), SQL Server 2012, Visual Studio 2012 Managing application and code Build Release Admin experience is a plus Additional Information All your information will be kept confidential according to EEO guidelines. Contract 6 + Months Rate $60/hr Candidate needs to be EAD, Green Card and US Citizen No OPT EAD Prefers locals

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

About RevelAt Revel, we are revolutionizing the way the world's most critical hardware is controlled-across aerospace, automotive, energy, and manufacturing sectors. Our next-generation software stack combines an intuitive command/control interface, a specialized programming language tailored for hardware control, and a high-performance runtime environment. We empower engineers to build, test, and deploy critical systems rapidly, reliably, and safely. Role Overview We are seeking a technically versatile and self-motivated IT and Information Security Administrator to join our team. This role is ideal for candidates who are comfortable wearing multiple hats-ranging from internal IT support and network administration to cloud tooling management-with an opportunity to take on information security responsibilities based on experience and interest. This position is critical in helping us scale our infrastructure, support internal teams, and maintain a secure and reliable technology environment in a growing startup.Responsibilities Maintain and administer internal networks, including virtual private networks (VPNs), firewalls, network switches, and wireless systems. Procure, configure, and deploy servers, both physical and virtual, by developing standardized configurations and maintaining an inventory of critical hardware components. Manage identity and access control across systems and tools, including single sign-on (SSO), identity and access management (IAM), and multi-factor authentication (MFA) systems. Support ongoing risk assessments and certification initiatives related to ensure compliance to frameworks like CMMC, NIST-800-171, SOC2, and ISO27001 Develop and enforce internal information security policies, best practices, and procedures. Monitor systems for security events, perform log analysis, and manage system vulnerabilities. Evaluate, recommend, and help implement security tools and technologies to enhance operational integrity and protect sensitive assets. Provide IT support to team members for workstations, laptops, operating systems (Windows, mac OS, Linux), and common productivity tools. Support DevOps utilizing a mix of cloud-based and on-premises self-hosted services, including: Software version control systems, such as GitLab, GitHub, or Bitbucket Project management and issue tracking platforms, such as Jira, Linear, or similar tools File and object storage systems for production software delivery, such as Amazon S3, Azure Blob Storage, or MinIO File and object storage systems for team collaboration and daily use, such as Google Drive, Microsoft OneDrive, or equivalent Qualifications Minimum 5 years of experience in IT systems administration, network operations, or a comparable role. Strong understanding of networking protocols and services, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), VPNs, and Virtual Local Area Networks (VLANs). Proficiency in Linux server administration, particularly with Debian-based distributions (e.g., Ubuntu). Hands-on experience administering cloud platforms for small organizations (e.g., Amazon Web Services, Microsoft Azure, or Google Cloud Platform). Scripting and automation skills, particularly using Bash and/or Python, for routine system tasks and configuration management. Strong organizational, documentation, and communication skills, especially in environments with limited IT support layers. Preferred Qualifications Experience working autonomously in small teams or startup environments with broad technical responsibilities. Familiarity with modern DevOps practices and tools commonly used in software development and deployment pipelines. Exposure to information security tools and practices, such as: Security Information and Event Management (SIEM) systems Endpoint detection and response (EDR) tools Experience going through certification processes related to CMMC, NIST 800-171, SOC2, and ISO 27001 Experience with infrastructure as code (IaC) tools such as Terraform or AWS CloudFormation. Familiarity with tools for automated provisioning and configuration management, such as Ansible, Puppet, or similar. ITAR Requirements To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Why Revel Join a world-class team of engineers with decades of critical software applications experience. Work on groundbreaking technology that directly impacts critical infrastructure and high-stakes industries with strong early traction. Competitive salary, substantial equity, and significant personal growth opportunities. Collaborative, ambitious, and technically challenging environment. Join us to redefine what's possible in software for hardware.

Background: Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing... What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years. Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years. And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years. Job Description The Successful Candidate: The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual. Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7. We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule. This job does require travel onsite to our clients. Qualifications Experience Wanted: • 10+ years of IT infrastructure support • AWS & Azure Cloud • IaaS & DaaS • Supported Small & Medium Businesses • ALL recent versions of MS Windows Server • LAN/WAN Network Diagnosing/Troubleshooting • Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN • Experience with IAAS Platforms such as AWS and Azure • Experience with Disaster Recovery Solutions/Business Continuity • Managing MS Exchange Server & Office 365 hosted solutions • Upgrading & migrating virtual & physical servers • Hyper-V management including new implementations • Networking experience including configuring VLANs • Experience configuring & supporting managed Layer II/III switches • Firewall Configuration & IT Security including discovering & resolving vulnerabilities • Network assessment & documentation with solution recommendations • Ability to work independently, be self-motived and manage time effectively • Trustworthy & Honest • Project management & experience completing network infrastructure rollouts • Available for after hours, weekly rotations for on-call and maintenance support. • Linux, VMware, & Citrix Experience a Bonus Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required. Additional Information HOURS Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required. TO APPLY Please forward a copy of current resume and salary requirements

TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking. Responsibilities: Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers. Deliver remote and on-site technical support for troubleshooting and resolving product issues. Analyze technical requirements for customer bids and proposals. Design and deliver solutions based on TP-Link products that meet customer and business objectives. Collaborate with sales and engineering teams to ensure successful implementation of solutions. Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships. Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges. Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise. Conduct technical training for external customers to help them better understand and utilize products. Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions. Gather feedback from customers regarding product performance and usability. Participate in the validation and testing of new products to ensure technical readiness for market entry. Requirements Education & Experience: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 3+ years of experience in technical support, network solutions, or a related role. Technical Skills: Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN) Hands-on experience with networking devices, including routers, switches, and access points. Proficiency in analyzing logs, packet captures, and designing technical solutions. Experience with bid analysis and crafting technical solutions for enterprise clients is a plus. Skills: Excellent written and verbal communication skills in English. Strong customer service mindset with a proactive approach to problem-solving. Ability to work collaboratively with cross-functional teams. Respond to urgent cases, including those requiring attention outside of regular working hours. Relevant certifications such as CCNA, CCNP, or equivalent certifications. Experience providing training to internal teams and external customers. Familiarity with technical support for enterprise-level clients. Benefits Salary range: $95,000 - $125,000+ DOE & Bonus Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.

Job Description Join the team that connects California to the world - advancing education and research statewide by providing the world-class computing network essential for innovation, collaboration, and economic growth. Our organization operates the California Research and Education Network (CalREN), a high-capacity computer network with more than 8,000 miles of optical fiber. The network serves over 20 million users across California, including the vast majority of K-20 students, together with educators, researchers, and individuals at other vital public-serving institutions. Bring your IT career and technical expertise to help support the California Research and Education Network (CalREN), a high-bandwidth, fiber-optic network that serves over 20 million users. CENIC is a nonprofit governed by its member K-12 schools, libraries, community colleges, universities, and other public-serving institutions. Its mission is to advance education and research by providing a world-class network essential for innovation, collaboration, and economic growth. **We are looking for Network Engineers at various levels: mid-career > senior > technical expert > and leadership roles! Please see our career center for other positions available.** POSITION SUMMARY: Reporting to the Lead Network Engineer, the Network Engineer II of Operations provides operational support for CENIC's advanced services network to advance CENIC's organizational goals and objectives of a high-performance, open, and secure network. ESSENTIAL FUNCTIONS: Monitor Proactively monitoring the CENIC networks to detect and resolve problems and ensure uninterrupted operations of the networks. Review turnover reports, scheduled maintenance, and the general state of the network. Participate in a daily triage schedule to investigate monitoring alarms, respond to new requests, and answer incoming calls. Troubleshoot Problem troubleshooting and resolution, including interaction with carriers, vendors, and CENIC's senior-level engineering group Serve as the point of contact for major incidents involving multiple sites or backbone services and determine the best course to resolution. Take ownership of complex problems involving our member sites or backbone services. Draft clear and concise announcements for network outages. Investigate, document, and perform root cause analysis of incidents or complex problems. Compile post-mortem reports to be shared with leadership and members, identifying areas for improvement. Evaluate all risk exposures and collaborate with teammates on the best paths to resolution. Customer Service Problem troubleshooting and resolution with CENIC associates. Respond to service requests via phone and ticketing system. Provide members with support aligned with CENIC's missions and values. Maintenances Planning, evaluating, and executing network maintenance activities Adhere to change enablement policies and exercise sound judgment when conducting maintenance. Draft Methods of Procedures (MOPs) in accordance with standards. Assist the network administrators in coordinating the shipment of equipment to network member sites. Subject Matter Expert Serve as a subject matter expert for a particular technology used on CalREN or a toolset that Operations utilizes. Stay current on emerging trends by self learning and collaborating with the engineering team. Ensure documentation is current and updated; provide training to the team when needed Documentation Participation in updating and revising policies, procedures, technical reports, documentation, and internal training material Maintain accurate inventory for network equipment Continuous Improvement OKR Execution: Sets, monitors, and achieves OKRs that align with organizational goals. Identifies and implements data-driven enhancements to processes, systems, and outcomes. Tracks progress, adjusts plans as needed, and ensures measurable results. KEY SUCCESS FACTORS: Think logically through issues, using best judgment and practices, including seeking guidance from the team when necessary. Communicate effectively with team members through ticket entries, daily check-in calls, and Slack channels Communicate effectively via phone and email with network contacts, hardware, and telco partners. Prioritize multiple demanding events along with daily tasks. Exercise sound judgment when handling issues, responding to associates, and when to escalate to leadership. Willingness to work any shift (including weekends & graves), as assigned, and to rotate shifts and schedules as assigned. Complete Objectives Key Results (OKRs), while continuing to Work independently to develop solutions adhering to policies and procedures. Able to perform risk assessment and mitigation to avoid negative impacts. Continuous open collaboration with teammates and other members in the organization. Uphold the mission and values of Network Operations and CENIC. Ability to consider, understand, and prioritize security (and privacy, where applicable) principles, practices, and procedures in all aspects of your role with CENIC. REQUIRED EDUCATION AND/OR EXPERIENCE: 2 years in a network operations environment in support of customer networks OR 2 years in a technical support role interacting with contacts via phone and ticketing system AND Hands-on experience with live production Cisco or Juniper network devices Administer and configure Cisco and Juniper routers/switches, implement firmware changes, perform hardware maintenance, and software upgrades. Experience working with layer three routing protocols Troubleshoot router/network performance problems on a live production network Troubleshoot circuit problems for commercially lit services and self-lit dark fiber services Prepare announcements for maintenance activities or network outages Understanding of network security, secure configuration of network devices, and the use of network devices to secure networks of computing systems, including configuring and maintaining ACLs, knowledge of firewalls, and intrusion detection systems. Experience with installing, upgrading, and securing network equipment and services PREFERRED EDUCATION AND/OR EXPERIENCE: Cisco CCNP or JNCIA-SP certification Direct experience in network configuration, management, and operations Experience with optical transmission systems such as DWDM Experience working and designing advanced routing protocols such as BGP. Working knowledge of MPLS-SR and L2VPNs Experience in a university and/or research environment WORK ENVIRONMENT: This position operates in a professional office environment with standard office equipment, including computers, telephones, photocopiers, and filing cabinets. WORK HOURS: Network Operations is a 24-hour, 7-day-per-week, 365-day-per-year operation. An employee's regular work schedule is four ten-hour days on any of the seven days in the week, based on CENIC's business needs. WORK AUTHORIZATION: Documented Proof of identity and legal eligibility to work in the United States. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. CENIC does not offer STEM OPT training opportunities and cannot complete Form I-983. WHY WORK AT CENIC? Company Culture: Small teams and a collaborative environment provide the opportunity to make a significant impact in a small organization. Community Engagement: We work with research and education institutions in the largest state economy in the United States. Your work has meaning. Generous Health Benefit Package : We value our employees' wellness. We offer a variety of medical, dental, and vision benefits. We have you covered with life, short-term, and long-term insurance. We also offer pet insurance at a discount. Paid Time Off: We offer liberal vacation and sick leave, plus 15 paid holidays. Investment in Your Future: CENIC contributes to your 403(b) even if you don't. We also offer matching contributions. Pre-tax and Roth options are also available. Direct applicants only. No recruiters. CENIC is an equal opportunity employer - Vets/disabled

This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The Journeyman Network Operations Engineer (Tier 2) plays a critical role in ensuring continuity of operations, implementing approved changes, and maintaining compliance with DoD standards and operational procedures. Position will be located at Los Angeles SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. + Provides touch labor for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates and diagnoses incidents to restore failed network services as quickly as possible. + Leads root cause analysis and suggests resolutions for network infrastructure problems. + Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. + Knowledge of network protocols such as OSPF, BGP, and EIGRP. + Experience with Cisco command line interface and configuration. Troubleshoots complex problems to closure. + Assesses and implements Change Requests as needed in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 technical expertise. + Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. + Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Material & Equipment Directly Used: General user capabilities of Microsoft software applications required (primarily Project, Excel, PowerPoint, and Word and Microsoft Teams or SharePoint). Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 50 lbs. Qualifications Education / Certifications: + Technical BA / BS Degree; Or + High School Diploma or Associate Degree. + IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH). + CCNA or equivalent. + (Preferred) ITIL v3. Experience / Skills: + 5 years with BA / BS Degree; Or + Minimum of 7 years of experience as a Network Operations Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree. + Experience supporting DAF and local base environments. + Experience in utilizing ITIL v3 or ITSM frameworks. Clearance Requirement: + This position requires an active Department of Defense (DoD) Secret (Tier 3) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Background: Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing... What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years. Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years. And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years. Job Description The Successful Candidate: The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual. Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7. We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule. This job does require travel onsite to our clients. Qualifications Experience Wanted: • 10+ years of IT infrastructure support • AWS & Azure Cloud • IaaS & DaaS • Supported Small & Medium Businesses • ALL recent versions of MS Windows Server • LAN/WAN Network Diagnosing/Troubleshooting • Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN • Experience with IAAS Platforms such as AWS and Azure • Experience with Disaster Recovery Solutions/Business Continuity • Managing MS Exchange Server & Office 365 hosted solutions • Upgrading & migrating virtual & physical servers • Hyper-V management including new implementations • Networking experience including configuring VLANs • Experience configuring & supporting managed Layer II/III switches • Firewall Configuration & IT Security including discovering & resolving vulnerabilities • Network assessment & documentation with solution recommendations • Ability to work independently, be self-motived and manage time effectively • Trustworthy & Honest • Project management & experience completing network infrastructure rollouts • Available for after hours, weekly rotations for on-call and maintenance support. • Linux, VMware, & Citrix Experience a Bonus Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required. Additional Information HOURS Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required. TO APPLY Please forward a copy of current resume and salary requirements

Job Description TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking. Responsibilities: Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers. Deliver remote and on-site technical support for troubleshooting and resolving product issues. Analyze technical requirements for customer bids and proposals. Design and deliver solutions based on TP-Link products that meet customer and business objectives. Collaborate with sales and engineering teams to ensure successful implementation of solutions. Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships. Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges. Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise. Conduct technical training for external customers to help them better understand and utilize products. Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions. Gather feedback from customers regarding product performance and usability. Participate in the validation and testing of new products to ensure technical readiness for market entry. Requirements Education & Experience: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 3+ years of experience in technical support, network solutions, or a related role. Technical Skills: Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN) Hands-on experience with networking devices, including routers, switches, and access points. Proficiency in analyzing logs, packet captures, and designing technical solutions. Experience with bid analysis and crafting technical solutions for enterprise clients is a plus. Skills: Excellent written and verbal communication skills in English. Strong customer service mindset with a proactive approach to problem-solving. Ability to work collaboratively with cross-functional teams. Respond to urgent cases, including those requiring attention outside of regular working hours. Relevant certifications such as CCNA, CCNP, or equivalent certifications. Experience providing training to internal teams and external customers. Familiarity with technical support for enterprise-level clients. Benefits Salary range: $95,000 - $125,000+ DOE & Bonus Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.