Managed Care Coordinator jobs at New Horizon Counseling Center - 225 jobs

*Employment Type:* Full time *Shift:* Day Shift *Description:* *Nursing Coordinator - Magnet Program for Samaritan Hospital* *FT Days 8hr shifts* Reporting to the Director of Professional Practice and Nursing Research, supports the organization in implementation of initiatives related to obtaining and maintaining ANCC's Pathway to Excellence (PTE) designation and ensuring the organization's milieu reflects the internalization of the six standards that are essential elements in developing a positive practice environment for nursing across acute care. Develops strategies, coordinates with all departments to implement and enhance policies, procedures and processes to ensure a positive result for various accreditation groups. Has primary responsibility for nursing clinical practice and program development and submission related to PTE designation, coordination, development, and submission. *QUALIFICATIONS* Education Minimum: Master's degree in Nursing; or enrolled and obtaining Master's in Nursing within two years of hire. Preferred: Doctorate degree Credentials/Licensure Minimum: Current licensure as a Registered Nurse in the state of New York Preferred: National Certification in Specialty Related Experience Minimum: Three years of nursing experience in an acute care setting. Three years of teaching or leadership experience; or an equivalent combination of education, training and experience. Other Knowledge, Skills and Abilities Minimum: 1. Outstanding verbal and written communication skills; ability to foster strong, positive, collaborative and cooperative relationships with physicians, nurses, healthcare team members and leadership team members. Demonstrated leadership skills including staff development, planning, organizing, implementing, evaluation, maintenance of programs and projects. Demonstrated ability to analyze, evaluate and problem solve effectively Demonstrated familiarity with the application of computers in data analysis, use of data based decision-making methodologies. Proven ability to build positive relationships with key stakeholders. Ability to effectively establish rapport easily, even with potentially antagonistic individuals. Ability to present unfamiliar detailed information to others in a readily comprehensible way, to work with little direction while being sensitive to issues requiring physician and/or committee involvement, to read, analyze, and interpret professional journals, technical procedures, or governmental regulations, and to write reports, business correspondence, procedures and policies. Willingness to challenge established ways of doing things in a constructive way. Be results oriented; a critical thinker; have effective negotiation skills; able to manage complex, adaptive systems, energetic Exemplify a strong, positive attitude toward internal and external customers and continuous service improvement Utilize performance improvement and quality concepts to drive decisions; follow through on patient/customer inquiries, problems and requests Demonstrates passion for leadership and achieving results, and an uncompromising dedication to excellence in clinical practice and customer service Ability to make timely and effective decisions and takes initiative when there is ambiguity. Ability to draw from multidisciplinary expertise to solve problems and develop solutions involving innovative, creative thinking; stay ahead of clinical developments and innovation. *Computer Competency* Familiarity with standard desktop and Windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions. Physical/Mental Minimum: Independently mobile (constantly); computer work/keyboarding (frequently); able to transport objects weighing up to 20 pounds (occasionally), ability to handle multiple conflicting demands, ability to work long hours. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 82nd st location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

Job Title: Care Management Coordinator Reports to: Chief Program Officer Job Category/ EEO: Exempt, FT 12 months, on call, Manager Department: Residential Services Remote: No Pay Range: $65,000 Oversees the day-to-day operations of the care management team providing Health Home and deficit funded services to adult with a serious mental illness. The Care Management Coordinator manages a team of care managers who provide comprehensive assessment and evaluation, care planning and coordination, outreach and crisis intervention, linkage to medical, financial, social, rehabilitation and psychiatric services, advocacy, development of social supports and procurement of needed resources. The coordinator monitors and assures performance of the team in the areas above and assures that team/program outcomes are met. Reporting Relationships The Care management Coordinator reports directly to the Chief Program Officer PRINCIPAL DUTIES AND RESPONSIBILITIES Service Administration and Coordination: Ensures that program activities are coordinated and carried out and that all service and statistical records are adequately maintained according to federal, state and agency regulations. Audit records are regularly kept by staff to ensure adherence to federal and state regulations. Reviews documentation problems with staff in a timely manner and initiates necessary corrective actions. Ensures that all residents receive the appropriate services. Schedules, coordinates, and assigns all activities of the staff based on resident and program needs. Ensure all Electronic Medical Record (EMR) systems are updated and accurately reflect monitored data. This includes maintaining current and accurate entries in AWARDS, SPOA, CAIRS, HealtheLink, Netsmart, and Medent. Supervision of Care management Oversee admission and orientation of new case assignments; assure timely processing of all related paperwork. Ensure timely development and implementation of Individualized Service Plans. Ensure continuity of clients' entitlements through timely submission of required forms and documentation, including initial certifications and re-certifications. Oversee care management discharges; ensure timely processing of related paperwork, including but not limited to discharge summaries and financial summaries. Develop effective working relationships with other service providers. Assure timely reporting and review of untoward incidents and events. Participate in regular and unplanned case reviews. Assure that the rights and dignity of clients are maintained at all times; assure that resident grievances are processed in a timely manner. Staff Supervision Always ensure program coverage. Provides supervision, coaching and instruction to staff through individual and group conferences and direct participation in the provision of services (e.g. co-case management) in order to assure appropriateness and quality of services being provided. Evaluates staff performance. Orient staff to Agency and program specific mission, philosophy, policies, and procedures. Coordinate regularly with ECDMH, NYSOMH and Health Home Agencies on case related issues. Schedule and conduct regular staff meetings. Assure that staff receives appropriate training. Requirements Master's degree in human services related fields with a minimum of 3 years' experience supervising staff providing care to persons with mental illness, chemical dependency, developmental disabilities or a chronic medical condition. Preference will be given to candidates licensed to practice in NYS (i.e LCSW/LMSW/LMHC) One (1) year of paid supervisory/administrative experience in a human service setting with experience supervising a staff of 3-5 individuals. Must have use of an automobile and valid driver's license with evidence of good driving record. Must have a flexible schedule. Other Knowledge/Skills/Abilities Ability to work independently and initiate change. Possess an even temperament. Have strong organizational and time management skills. Work effectively within a team setting. Have strong computer, data management and analysis skills. Have superior interpersonal and conflict resolution skills. Value cultural difference, collaborative efforts, and person-centered services. Demonstrate excellent verbal and written skills. Strong negotiation, judgment, problem solving, and time management skills are essential to success at this position.

Part-time Description SUMMARY: Assists in the investigations of incidents involving people supported and program quality, in adherence to applicable laws, regulations and agency policies. Assists in the continuous development of quality standards and in the maintenance of CQL accreditation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Conducts investigations and writes reports on notable occurrences, significant incidents, and allegation of abuse incidents. Assists staff in the classification of incidents and ensures proper notifications. Assists Director of Quality Management in training staff in regulation and agency policy, and in the development of trend reports. Maintains knowledge of all pertinent laws and regulations including but not limited to NYS Mental Hygiene Law regarding standards of quality of program. Attends all training in investigations and regulatory compliance. Attends and presents incident investigations at monthly Incident Review Committee meetings. Benefits include but not limited to: 401K Employer Match Health, dental and vision insurance Group Life Insurance Paid Time off Tuition Assistance 12 paid Holidays Requirements EDUCATION and/or EXPERIENCE: Bachelor's degree preferred; Or equivalent education and experience at hiring managers discretion- High School Diploma/GED equivalent required with 5 years investigatory experience and/or 5 + years in the DDSO Field About The Arc: The Arc Madison Cortland is a non-profit agency whose sole purpose lies in the support of people with special needs. We provide leadership in the field of disabilities, supporting people in every manner possible, and developing the necessary human and financial resources to allow all members of our community to achieve their full potential. The Arc of Madison Cortland is an Equal Opportunity Employer. All candidates for employment and employees receive equal consideration without regard to age, race, religion, color, national/ethnic origin, gender, gender identity, marital status, disability, military/veteran status, criminal conviction status (provided such conviction does not prevent the employee from being eligible to hold the position or pose a danger or threat to the individuals we support), pregnancy, domestic violence victim status, paid family leave or family medical leave status, sexual orientation, genetic information, or any other characteristic protected by law. Salary Description $25.00 Hourly

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. The MJHS Difference At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve. Benefits include: Tuition Reimbursement for all full and part-time staff Generous paid time off, including your birthday! Affordable and comprehensive medical, dental and vision coverage for employee and family members Two retirement plans! 403(b) AND Employer Paid Pension Flexible spending And MORE! MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF) Responsibilities The Durable Medical Equipment (DME) Review Coordinator is expected to ensure high quality, cost-effective care, and services for Elderplan/HomeFirst members through the processing, review, and authorization of Durable Medical Equipment. The DME Review Coordinator is responsible for making first level determinations, under the support of a Registered Nurse, utilizing Medicare's National and Local Carrier Policy, Medicare based Interqual criteria for DME, internal Medical Policy, and physician/Medical Director support for medical necessity decisions. The DME Review Coordinator will manage the collection of supporting medical documentation, application of criteria, manage the physician advisor review process as needed, update the outcome of the review process in EP's case management system, and manage the member/provider notification of determination process, within CMS/DOH regulatory requirements. The position requires excellent communication, organizational skills, attention to detail, and knowledge of regulatory processes. Qualifications High School Diploma or equivalent; college degree preferred. Two years prior managed care experience required. Prior experience in a health care setting preferred. Familiarity with utilization management/case management. Excellent customer service including written and oral communication skills for communicating with vendors and providers Ability to us the telephone, fax, e-mail, scanner, Microsoft Word, Excel, and capacity to learn other programs as assigned Good analytical abilities for problem solving Ability to be empathetic and understanding Ability to handle confidential aspects of the position Ability to work closely maintain collegiate relationships with different professionals as part of an interdisciplinary health care team Ability to prioritize tasks and meet set deadlines Appropriately allocate resources, maximize efficiency, and contain costs Ability to work independently while recognizing issues having departmental or organizational impact Assess members' needs and identify opportunities for recommending levels of care Ability to handle a high volume of outbound phone calls along with written documentation Min USD $51,000.00/Yr. Max USD $58,000.00/Yr.

Job Brief: The Spiritual Care Coordinator assumes overall responsibility for the coordination of spiritual services; provides spiritual counseling and emotional support to patients' families and hospice team members of all denominations; addresses those areas which give purpose and meaning to life; and participates in the development of the patient/family care plan and the bereavement program. Responsibilities: Participates in the initial and on-going spiritual assessment of the patient/family unit. Provides services related to the spiritual aspects of the plan of care including direct provision of service, support and monitoring of the progress of spiritual care referred to other local clergy. Develops the plan of care for spiritual needs in conjunction with the Interdisciplinary Team (IDT) utilizing spiritual counseling and practices such as prayer, scripture, music, mediation and expressive arts (journaling, clay, drawing, etc.) Coordinates services with local clergy, making every effort to have the same pastoral care person delivering care to the patient/family. Participates in IDT meetings. Provides in-service education to staff and volunteers. Maintains documentation of pastoral services in patient's medical records according to agency policy. Oversees assignment and supervision of volunteers supplementing pastoral services. Acquires on-going education and training through conferences, meetings, and current literature. Elicits and listens to story of patient, family and friends encouraging life review. Attends death of patient when needed, offering prayer and ritual as appropriate. Plans and conducts wakes, funeral and patient memorial services as circumstances warrant. Skills Required: Bachelor's degree or equivalent from a college or university. A minimum of five (5) years' experience in pastoral ministry. Hospice experience and/or equivalent education in pastoral ministry is preferred. High levels of interpersonal skill, knowledge regarding family dynamics, issues of death and dying Ability to work in a collaborative team relationship. Ability to perform public speaking engagements, and lead memorial services, often during weekend or evening hours. Must have a current New York State driver's license. Must have 24-hour access to a motor vehicle and maintain personal auto liability insurance coverage. Able to cope with emotional stress and be tolerant of individual lifestyles. Sensitive to the needs of terminally ill patients and families and one's own feelings about dying and death. Must meet all local health regulations. Basic computer skills desirable. Must be capable of performing the essential functions of this job, with or without reasonable accommodations.

Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: Providing a timely outreach to new referrals Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. Completing members needs assessment to determine appropriate services and inform the care plan. Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. Provide case closure/discharge at the time of completion. Follow all workflows meeting regulatory and accreditation requirements. Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Salary Range: $42,500 - $47,000

The HCV Care Coordinator works within the Harm Reduction framework to support individuals with Hepatitis C Virus (HCV), particularly those in high-risk settings. High risk settings are defined as substance use disorder treatment programs, persons released from local jails, shelters, etc. The HCV Care Coordinator will work alongside the Advance Practice Provider (APP). This role involves providing comprehensive linkage and navigation services to facilitate access to HCV care and treatment, while addressing social determinants of health (SDOH) that may impact health outcomes. The HCV Care Coordinator will deliver HCV education and counseling, assist in scheduling medical appointments, and work to overcome barriers such as transportation challenges. Additionally, they will monitor treatment adherence to ensure successful HCV management and support patients throughout their care continuum.

: Empowering Health, Enriching Lives: True Care's Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare. Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow. Position title: Home Care Scheduling Coordinator Location: Full-time Monday-Friday 2pm - 10pm onsite in White Plains, NY Position summary: The Home Care Staffing Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care's policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service Participate in departmental trainings Assist the Team Lead with coverage and work with the team members with any staffing challenges Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange Verify caregivers' attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient's needs of care Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers' schedules and maintain a schedule of all services per month Verify billed services against requested services Maintain patient confidentiality and privacy with dignity and respect Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: High School diploma/ GED equivalent Knowledge of HHAeXchange is highly preferred Bilingual Fluency in Spanish Strong interpersonal and communication skills Able to deal with difficult or sensitive situations in person or on the phone Excellent customer service having empathy and patience in working for elderly population Able to multitask and work in an extremely fast paced environment Ability to maintain a professional demeanor when handling issues Benefits: Health, dental, and vision insurance 401(k) with company match Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays Professional development opportunities Mission-driven work in an innovative healthcare space

Job Description About the Role: The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management. Minimum Qualifications: Bachelor's degree in human servies, social work, or a related field. Experience in a healthcare setting, preferably in care coordination or case management. Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals. Preferred Qualifications: Experience with electronic health record (EHR) systems. Knowledge of community resources and support services available to patients. Responsibilities: Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers. Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care. Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families. Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care. Document all interactions and updates in the patient management system to ensure accurate and timely information sharing. Skills: The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes. ***A $1,000 sign-on bonus is available for this position. $500 will be paid upon hire, and the remaining $500 will be paid following successful completion of the six-month introductory period***

About the Role: The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management. Minimum Qualifications: * Bachelor's degree in human servies, social work, or a related field. * Experience in a healthcare setting, preferably in care coordination or case management. * Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals. Preferred Qualifications: * Experience with electronic health record (EHR) systems. * Knowledge of community resources and support services available to patients. Responsibilities: * Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers. * Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care. * Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families. * Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care. * Document all interactions and updates in the patient management system to ensure accurate and timely information sharing. Skills: The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes. * A $1,000 sign-on bonus is available for this position. $500 will be paid upon hire, and the remaining $500 will be paid following successful completion of the six-month introductory period*

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Dobbs Ferry clinic in Westchester. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services. In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience." Duties and Responsibilities include but not limited to: Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist patients with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs. Performs outreach to patients and patients to support completion of quality measures Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc. Documents all actions taken regarding contact related to member Performs documentation reconciliation to support care and quality initiative. Informs patients of insurer member rewards and incentive programs available to them, during outreach. Qualifications: 2-3 years of experience working with patients and/or patients in a similar role High school diploma or GED required (or working towards completion of same) One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients. Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. Hourly rate: $20 - 21 BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Clinton Hill- Myrtle Ave. clinic in Brooklyn Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About the Role: The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management. Minimum Qualifications: Bachelor's degree in human servies, social work, or a related field. Experience in a healthcare setting, preferably in care coordination or case management. Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals. Preferred Qualifications: Experience with electronic health record (EHR) systems. Knowledge of community resources and support services available to patients. Responsibilities: Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers. Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care. Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families. Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care. Document all interactions and updates in the patient management system to ensure accurate and timely information sharing. Skills: The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes. ***A $1,000 sign-on bonus is available for this position. $500 will be paid upon hire, and the remaining $500 will be paid following successful completion of the six-month introductory period***

Are you E.P.I.C?! At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments: Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you. Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here. CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you! Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit. Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it. Each position plays a vital role in delivering top-notch care and customer service! What You'll Do Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies. Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs. Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service. Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records. Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department. What You Bring Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively. Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals. Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details. Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments. Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred What You Get - Benefits That Go Beyond the Basics Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs Be Part of Something Bigger - Join an organization that values giving back through community programs Compensation $18.00 - $24.00 per hour, depending on experience Location Wheatfield, NY

Title: Health Home Plus Client Care Coordinator

Work Schedule: Part-Time, Saturday & Sunday, 3:00 p.m.-11:00 p.m. (Evening Shift) Part-Time, Saturday & Sunday, 11:00 p.m. - 7:00 a.m. (Overnight Shift) On-Call, Called to work on an as-needed basis Provide quality care to clients in our in-patient rehabilitation program. Responsibilities: Must be knowledgeable of the client's rights and ensure an atmosphere that allows for the privacy, dignity, and well-being of all clients in a safe, secure environment. Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psycho-social well-being. Knowledgeable of the individualized care plan for clients and provide support to the resident according to the care plan. Contribute to the care planning process by providing the Clinical Director other care planning staff with specific information and observations of the client's needs and preferences. Maintain the comfort, privacy, and dignity of each client in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment. Fully understand all aspects of the client's rights, including the right to be free of restraints and free of abuse. Responsible for promptly reporting to the Clinical Director incidents or evidence of resident abuse or violation of the client's rights. Complete records documenting care provided or other information in keeping with department policies. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. Tasks: Adhere to all documentation regulations including but not limited to the EHR System, OASAS, AWARDS, incident reporting, daily logs, progress notes, and medication logging. Assist in maintaining a safe, neat, and clean environment; report environmental deficiencies to the Clinical Director such as lighting or equipment problems. Observe clients for changes in medical condition or behavior and promptly report these changes to the Clinical Director and Associate Area Director. Monitor and document patient medication as related to the facility DEA license and regulations including taking vital signs (TPR), applying creams/ointments, collecting laboratory specimens. Change and wash linens on each assigned shift. Conduct and document rounds on each shift. Obtain food handler license within 30 days of written notification from Clinical Director. Perform various tasks assigned by the Clinical Director as needed. Qualifications Requirements and Qualifications: A high School diploma or equivalent, previous Nursing Assistant experience or Certification preferred . Skills needed include Proficient use of computer and software applications, moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations, empathetic stance, and communicative skills; auditory and visual skills; ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less Valid Drivers License Preferred

Health Home Plus (HH+) Care Manager Be the Bridge. Empower Lives. Thrive with Support. Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact. Your Mission: Guide Clients Through Critical Transitions As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step. What You'll Do ✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities ✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies ✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs ✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care ✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services ✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness ✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity What You'll Bring ✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!) ✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions ✅ Strong background in care transitions, discharge planning, community outreach, or case management ✅ A self-starter who is comfortable with extensive fieldwork and building community relationships ✅ Excellent communication, organization, and problem-solving skills ✅ Commitment to trauma-informed, person-centered care Why You'll Love This Role ✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support ✨ Hands-on, impactful work: See the difference you make every day in the field ✨ Collaborative, mission-driven team that values your voice and expertise ✨ Opportunities for professional growth: Ongoing training, and career advancement ✨ Competitive salary + comprehensive benefits