Medical Assistant jobs at North Country HealthCare - 381 jobs

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections! Who You Are: Amoskeag Health is seeking a dedicated Lead Medical Assistant who thrives in a collaborative, team-based clinical environment. You support efficient, high-quality patient care across clinical teams while providing leadership, training, and operational support to Medical Assistants within a Patient-Centered Medical Home (PCMH) model. You work closely with providers to ensure clinic readiness, regulatory compliance, and a strong patient experience, and are comfortable covering a variety of MA assignments, including provider support, immunization clinics, and specialty clinics in support of Amoskeag Health's mission. What You'll Do: Prepare client to see medical provider; collect and record data for health history to include height, weight, blood pressure, pulse, temperature, respiration, medications, and allergies, as indicated. Prepare room based on reason for client visit. Anticipate provider's needs and follow through on treatment protocol within their role. Prepare medical record for visit, reviewing protocols due. Assist provider with procedures. Act as a chaperone when necessary. Assist patient in identifying and seeking help for specific problems. Provide education, within scope, regarding health issues the patient is involved with. This will be under the direction of the M.D. Schedule additional laboratory tests and make outside referral appointments (to hospitals) with direction from the medical provider. Record pertinent data in the medical record and utilize appropriate tracking systems. Assist in contacting patients for follow-up on missed appointments, recall testing, and outside referral appointments. Routinely stock rooms, order necessary supplies, and prepare contaminated instruments for re-sterilization following OSHA exposure control guidelines. Participate in the orientation of new personnel to Medical Assistant functions. Perform call center duties as assigned. Requirements What You'll Bring: High School Diploma or equivalent required. Completion of an accredited MA program or equivalent combination of formal medical training and demonstrated clinical competency consistent with NH scope of practice. 5-7 years of experience as a Medical Assistant in an ambulatory care setting required. Experience as a Medical Assistant Lead preferred. Experience in a Federally Qualified Health Center (FQHC) or community health setting preferred. Proven ability to support daily clinic operations (staffing coordination, clinical readiness, problem-solving). Proficiency in EMR systems and point-of-care workflows; working knowledge of OSHA, HIPAA, CLIA, CDC, and NH DHHS requirements. Current AHA BLS/CPR certification required. National Medical Assistant certification preferred (CMA - AAMA, RMA - AMT, CCMA - NHA, NCMA - NCCT). Fluency in English (reading, writing, and comprehension) required for patient safety. Spanish proficiency preferred but not required.

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections! Who You Are: Amoskeag Health is seeking a dedicated Lead Medical Assistant who thrives in a collaborative, team-based clinical environment. You support efficient, high-quality patient care across clinical teams while providing leadership, training, and operational support to Medical Assistants within a Patient-Centered Medical Home (PCMH) model. You work closely with providers to ensure clinic readiness, regulatory compliance, and a strong patient experience, and are comfortable covering a variety of MA assignments, including provider support, immunization clinics, and specialty clinics in support of Amoskeag Health's mission. What You'll Do: Prepare client to see medical provider; collect and record data for health history to include height, weight, blood pressure, pulse, temperature, respiration, medications, and allergies, as indicated. Prepare room based on reason for client visit. Anticipate provider's needs and follow through on treatment protocol within their role. Prepare medical record for visit, reviewing protocols due. Assist provider with procedures. Act as a chaperone when necessary. Assist patient in identifying and seeking help for specific problems. Provide education, within scope, regarding health issues the patient is involved with. This will be under the direction of the M.D. Schedule additional laboratory tests and make outside referral appointments (to hospitals) with direction from the medical provider. Record pertinent data in the medical record and utilize appropriate tracking systems. Assist in contacting patients for follow-up on missed appointments, recall testing, and outside referral appointments. Routinely stock rooms, order necessary supplies, and prepare contaminated instruments for re-sterilization following OSHA exposure control guidelines. Participate in the orientation of new personnel to Medical Assistant functions. Perform call center duties as assigned. What You'll Bring: High School Diploma or equivalent required. Completion of an accredited MA program or equivalent combination of formal medical training and demonstrated clinical competency consistent with NH scope of practice. 5-7 years of experience as a Medical Assistant in an ambulatory care setting required. Experience as a Medical Assistant Lead preferred. Experience in a Federally Qualified Health Center (FQHC) or community health setting preferred. Proven ability to support daily clinic operations (staffing coordination, clinical readiness, problem-solving). Proficiency in EMR systems and point-of-care workflows; working knowledge of OSHA, HIPAA, CLIA, CDC, and NH DHHS requirements. Current AHA BLS/CPR certification required. National Medical Assistant certification preferred (CMA - AAMA, RMA - AMT, CCMA - NHA, NCMA - NCCT). Fluency in English (reading, writing, and comprehension) required for patient safety. Spanish proficiency preferred but not required.

Advanced Practice Provider-Trauma & Acute Care Surgery Elliot Health System (EHS) is seeking an Advanced Practice Provider (APP) to join our integrated acute care surgery program. Elliot Hospital is an American College of Surgeon?s verified Level II Trauma Center. In addition to providing services for injured patients, our acute care surgery program manages a busy emergency general surgery service and is also developing a surgical critical care service.

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections! ~ NEW Pay Rates, Same Great Career Growth! ~ Who You Are: Amoskeag Health is seeking a dedicated Medical Assistant who thrives in a collaborative clinical setting. You are passionate about supporting physicians and mid-level providers in delivering high-quality care to clients with diverse health needs. Guided by the Chief Medical Officer or their designee, you're comfortable performing lab functions in accordance with established Laboratory Policies & Procedures and assisting providers with client care to ensure an exceptional patient experience. What You'll Do: Prepare client to see medical provider, collects and records data for health history to include height, weight, blood pressure, pulse, temperature, respiration, medication, and allergies, as indicated. Prepares room based on reason for client visits. Anticipate provider's needs and follows through on treatment protocol within their role. Prepare medical record for visit, reviewing protocols due. Assist provider with procedures. Acts as a chaperone when necessary. Assist patient in identifying and seeking help for specific problems. Provide education, within their scope, regarding health issues the patient is involved with. This will be under the direction of the M.D. Schedule additional laboratory tests and makes outside referral appointments (to the hospitals) with direction from the medical provider. Records pertinent data in the medical record and utilize appropriate tracking system. Assist in contacting patients for follow-up on missed appointments, recall testing, and outside referral appointments. Routinely stock rooms, order necessary supplies and prepare contaminated instruments for re-sterilization following OSHA exposure control guidelines. Participate in the orientation of new personnel to medical assistants' functions. Call Center Duties as assigned. Requirements Qualifications: High School Diploma and completion of a Medical Assistant Program, or equivalent medical training. Minimum 1 year experience in an ambulatory health care environment. American Heart Association (AHA) BLS Certification preferred - candidates without current certification will be required to complete an Amoskeag Health-provided AHA BLS class upon hire (must be maintained) Fluent in English reading, writing, and understanding is required for patient safety. Spanish is preferred but not required.

Specialty: Outpatient, Clinic Duration: 13 Week Shift: Unknown Shifts Per Weekx8 Job Description: Alliance Medical Staffing has a new Travel Job opportunity for a CMA- Certified Medical Assistant with our client in Claremont, NH. Location: Claremont, NH License Required: NH Specialty: Outpatient, Clinic -Inquire with a Recruiter for more details at (402) 512-1392 or Support@AllianceMedStaffing.com Start: 2026-01-26 for 13 Week Shift: Days- x8 Apply here today for further details and to be connected with the hiring manager ASAP! This Job Reference Code 11-64441

Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy WEEKLY pay, generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you! CERTIFIED NURSING ASSISTANT! CNA!! Ask about how we can pay for your LPN program. Certified Nursing Assistant (CNA) Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve. Why choose Integritus Healthcare for a Certified Nursing Assistant (CNA) position: Competitive Compensation Employee Satisfaction Growth and Career Advancement Culture of Respect and Empowerment Cookouts and Luncheon's Celebrating Individuality Recognizing Excellence Benefits include but not limited to: Paid time off (vacation, sick, holiday) Medical Insurance FSA Dental Vision Life Insurance Long-term disability Insurance HRA 401(k) Pilgrim has been part of the community since 1965, providing area families throughout Boston's North Shore with top-quality skilled nursing care for short-term rehabilitation and long-term care. Relied upon for our short-term rehabilitation outcomes particularly in orthopedic and pulmonary care. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way.

Specialty: Duration: 13 Week Shift: 5x8 Job Description: Alliance Medical Staffing has a new Travel Job opportunity for a CNA- Certified Nursing Assistant with our client in Ossipee, NH. Location: Ossipee, NH License Required: NH Specialty: -Inquire with a Recruiter for more details at (402) 512-1392 or Support@AllianceMedStaffing.com Start: 2026-01-07 for 13 Week Shift: Evenings- 5x8 Apply here today for further details and to be connected with the hiring manager ASAP! This Job Reference Code 28-1026531

Specialty: Skilled Nursing- SNF-LTC-ALF-ILF Duration: 13 Week Shift: Unknown Shifts Per Weekx8 Job Description: Alliance Medical Staffing has a new Travel Job opportunity for a CNA- Certified Nursing Assistant with our client in Claremont, NH. Location: Claremont, NH License Required: NH Specialty: Skilled Nursing- SNF-LTC-ALF-ILF -Inquire with a Recruiter for more details at (402) 512-1392 or Support@AllianceMedStaffing.com Start: 2026-01-27 for 13 Week Shift: Variable- x8 Apply here today for further details and to be connected with the hiring manager ASAP! This Job Reference Code 11-64231

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. WDH Head and Neck specialty is located at 361 High Street Somersworth, New Hampshire 03878. Our mission is providing state-of-the-art medical and surgical care for our patients with disorders of the ears, nose, and throat. Health problems associated with the head and neck can be common and happen at any age. Some of the conditions we treat include: Nasal and Sinus Disease Sleep Disorders, Sleep Apnea & Snoring Allergies Asthma Hearing Loss Chronic Ear Infections ENT Cancers Are you ready to bring your talent to this team and join us in moving health care forward? Job Summary We are seeking a full-time, 40 hour Medical Assistant to work onsite Monday through Friday from either 8:00am-5:00pm (with an hour lunch break) or 8:30am to 5:00pm (with a 30-minute lunch break). As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. They will rotate supporting our providers, as this kind of approach will provide the MAs with an opportunity to collaborate, develop skills, gain exposure to different styles, and expand clinical knowledge! We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support. Responsibilities include: -Ensuring efficient patient flow through the office (anticipated visit volume will be 19-30 patients per day) -Assisting during office visits (rooming, examinations, disinfect/sterilize scopes, procedures, and treatments as directed) -Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, prior authorizations, coordination of care, etc.) -Maintaining neat, clean, and safe patient care areas. -Interacting with patients and their families in a professional, friendly manner consistent with their needs. Qualifications Required: High School diploma/GED Either BLS or Annual Manikin training including CPR and AED after 6 months of hire Additional Job Details (if applicable) Strongly Preferred: Medical Assistant Course or diploma program or a minimum of 1-year professional experience, ENT experience preferred. National MA Certification via AAMA, AMT, NHA, or NCCT Remote Type Onsite Work Location 361 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Salary range starts at $20/hr and goes up to $31 Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care * Show patients to examination rooms and prepare necessary equipment for healthcare providers. * Record patients' medical history, vital statistics, or information such as test results in medical records. * Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. * Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. * Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. * Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities * Strong interpersonal and communication skills are essential for success in this position. * Ability to prioritize tasks in complex and busy environments. * Accuracy and attention to detail. * Comply with all local, state, and federal privacy and confidentiality rules and regulations. * Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. * Comprehensive knowledge of medical terminology, procedures, and protocols. * Proficiency in electronic health record (EHR) systems and medical office software. * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 158 Route 108 Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our goal is to help patients achieve the look and confidence they aspire to with an experienced team of board-certified plastic surgeons and providers. This is a small office with a close-knit team. Along with MA duties, a key component of this role will be managing a high volume of prior authorizations for procedures, so candidates should be comfortable and experienced in that area. Job Summary We are seeking a full-time, 40-hour Medical Assistant to work onsite Monday through Friday from 8:30am to 5:00pm in our Dover location. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] preferred Certified Medical Assistant [National Certification] preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Strongly Preferred: Surgical or procedural (including sterile procedures) is a plus EPIC experience Medical Assistant Course or diploma program or a minimum of 1 year professional experience National MA Certification via AAMA, AMT, NHA, or NCCT Ambulatory/Outpatient experience Remote Type Onsite Work Location 10 Members Way Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Salary range starts at $20/hr and goes up to $31 Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 158 Route 108 Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Title: Clinical Assistant Department: Orthopedic Clinic Reports to: Clinical Manager FLSA Status: Non-Exempt Position Summary: The Clinical Assistant functions as part of the clinical care team. The Clinical Assistant will room patients, document care, and provide assistance to the Physician, PA's, and NP's as needed. Essential Functions include but are not limited to: Knowledge of medical terminology Ability to apply casts, splints, and fit for DME Ability to assist the provider with any needs during clinic. Ability to document accurately and timely. This includes completion of any forms needed. Ability to assist with booking appointments for patients Knowledge of assisting with collecting Laboratory Specimens and is able to process for send out to the lab. Ability to triage medical calls Assist with the flow of patients and is able to keep the clinic running smoothly and on time. Able to draw up injections Ability to perform phlebotomy when needed Ability to change dressings, remove sutures, etc. Good interpersonal skills in establishing effective working relations with staff. Ability to effectively train new staff members. Handling & protecting patient information. Promotes internal and external customer satisfaction. Builds and promotes a culture of service excellence and continuous improvement. Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy. Perform all other duties as assigned. Qualifications Education & Qualifications: Required: Graduated from an accredited medical assistant/Ortho Tech certification program; Active NH Medical Assistant, Ortho Tech, or Athletic Trainer license/certification; BCLS Preferred: Associates degree

Job Title: Clinical Assistant Department: Orthopedic Clinic Reports to: Clinical Manager FLSA Status: Non-Exempt Position Summary: The Clinical Assistant functions as part of the clinical care team. The Clinical Assistant will room patients, document care, and provide assistance to the Physician, PA's, and NP's as needed. Essential Functions include but are not limited to: Knowledge of medical terminology Ability to apply casts, splints, and fit for DME Ability to assist the provider with any needs during clinic. Ability to document accurately and timely. This includes completion of any forms needed. Ability to assist with booking appointments for patients Knowledge of assisting with collecting Laboratory Specimens and is able to process for send out to the lab. Ability to triage medical calls Assist with the flow of patients and is able to keep the clinic running smoothly and on time. Able to draw up injections Ability to perform phlebotomy when needed Ability to change dressings, remove sutures, etc. Good interpersonal skills in establishing effective working relations with staff. Ability to effectively train new staff members. Handling & protecting patient information. Promotes internal and external customer satisfaction. Builds and promotes a culture of service excellence and continuous improvement. Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy. Perform all other duties as assigned. Qualifications Education & Qualifications: Required: Graduated from an accredited medical assistant/Ortho Tech certification program; Active NH Medical Assistant, Ortho Tech, or Athletic Trainer license/certification; BCLS Preferred: Associates degree

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Wentworth Health Partners Cardiology offers expert care in prevention, diagnosis, and treatment of heart disease to enhance your overall health. We are a full-service practice offering a full range of cardiology services including, general and interventional cardiology, heart failure, interventional procedures, electrophysiology, device implants, anticoagulation management and more. Job Summary We are seeking a full-time Clinic/Practice Assistant to join our Dover office located at 19 Old Rollinsford Road. The schedule for this position is Monday-Friday, 8:30 am-5:00 pm. In this role, you will support the administrative operations of a fast-paced practice, working alongside a team of four other administrative staff. Responsibilities include managing patient check-in and check-out, scheduling appointments, processing referrals, and handling phone communications. The ideal candidate is collaborative, proactive, and works closely with both clinical and administrative teams to ensure smooth workflows and excellent patient experiences. We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy. -May monitor patients in waiting room and responds to any needs for information. -Assists in patient flow processes. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience healthcare office experience 0-1 year required Knowledge, Skills and Abilities - Basic Proficiency with all Office Suite. - Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Strongly Preferred: Medical Office experience EPIC experience Remote Type Onsite Work Location 19 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $22.75/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. The per diem clinic/practice assistant would provide coverage across four of our specialty practices. These include: - Physiatry - Rheumatology - Vascular Surgery - Cardiology Job Summary We are seeking a per diem Clinic/Practice Assistant to support our specialty practices located throughout Dover, Somersworth and Portsmouth. We are open Monday through Friday 8:00am-5:00pm and are looking for someone to pick up shifts to cover call out, vacancies, and vacations. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy. -May monitor patients in waiting room and responds to any needs for information. -Assists in patient flow processes. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience healthcare office experience 0-1 year required Knowledge, Skills and Abilities - Basic Proficiency with all Office Suite. - Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Remote Type Onsite Work Location 7 Marsh Brook Drive Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.36 - $22.75/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Prepares patient for examination/visit. Obtains and thoroughly documents patient vital signs and reason for visit. Prepares patient chart for provider. Reviews current medications, allergies, treatments, height, weight, problem list and additional criteria as requested by provider. Reviews and documents patient history (immunization, screenings, etc.). Instructs patient in collection of samples and preparation for tests. Assists providers with patient examinations and procedures. Assists with the preparation of equipment/instruments. Assists with patient education. Screens and documents patient calls determining the urgency of the problem; consults with provider regarding treatment and advises patient accordingly. Performs patient triage. Documents charts including returned phone calls, missed appointments or other clinical issues, with initials, date, and time. Takes messages and assists providers with return phone calls. Calls in prescriptions per provider orders and protocols. Retrieves records and files/imports patient test results. Notifies patient of test results per provider direction thoroughly documenting patient outreach in a timely manner. Perform all required QCs (test and equipment). Performs related work as requested. Preloads pertinent patient history in EMR. Performs tests as instructed (i.e., EKGs, lab, vision, hearing, PFT, non-stress). Administers allergy injections, medications, immunizations and other measured injectables per provider orders. Performs dressing applications and changes. Removes sutures. Performs venipuncture per provider orders. Prepares, cleans, and stocks exam rooms. Schedules patient appointments. Assists in scheduling patient tests. Prepares or performs pre-certifications and prior authorizations. Orders and maintains medical supplies and vaccine inventory. Assists front office as needed Completes general filing/scanning/importing. Coordinates and completes paperwork/forms as directed related to referral, health/school/sports, immunizations, excused from/return to work/school, childcare, and medication administration. Charts completion as required. Completes all assigned/required training within defined timelines. Demonstrates flexibility in assisting with support/coverage within the practice network. Other duties as consistent with this role. *For Specialty areas: Performs appointment scheduling, procedure and/or surgery scheduling related activities based on department including ambulatory clinics in both IMG and HOD. **For Occupational Health: Enter orders for labs, x rays, EKGs or other testing as per protocol. Access providers in basket to follow up on labs and tests ordered per protocol. Document point of care tests after completion of testing. Job Requirements Job Knowledge and Skills Demonstrates the ability to organize and prioritize work to expedite patient care. Maintains current knowledge and adheres to all organization policies and procedures, practice/site protocols and safety and infection control policy and procedures. Demonstrates a commitment to maintain competency in those activities which contribute to ongoing professional development and those required by department/organization policy. Education and Experience High School diploma or GED preferred Certification/Registration through the National Commission for Certifying Agencies (NCCA) ~American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT) or National Health Career Association (NHA) required. BLS/CPR, AED Certification required (must be completed within 3 month of hire date) 2+ years Medical Assistant experience preferred Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $21.55 - $29.68 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position. Our people make the difference. See firsthand what makes our employees and culture shine!

Under the supervision of the Chemistry Technical Supervisor and other Medical Laboratory Scientists, the incumbent performs handling and processing for all clinical specimens entering the Laboratory. Performs a wide variety of routine, quality control, and specialized laboratory tasks to include specimen accessioning, labeling, evaluating specimens received, performing pre-analytical quality validation, entering test orders into computer systems, preparing specimens for testing, expediting samples to the various testing sections, preparing specimens for transport to reference labs, inoculation of cultures to growth media, set-up, and preparation of test devices, testing of selected specimens (CLIA-waived methods) for the diagnosis, treatment and prevention of disease, troubleshooting and problem solving to help ensure accuracy of test results and effectively communicating with internal and external clients. Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Operates pneumatic tube system proficiently to receive and send specimens and other items and maintains tracking information per policy. Proficient with all appropriate LIS functions necessary for receipt and processing of samples. Unpacks and receives specimens from outreach sites following proper protocol for tracking forms. Follows LEAN process to ensure accurate and efficient receipt of outreach specimens. Evaluates specimen pre-analytical variables for appropriateness, such as proper labeling, quantity, specimen type, etc. Checks and maintains accuracy of patient ID through all phases of test cycle. Investigates discrepancies, obtains any incomplete information, and rejects unacceptable specimens per policy. Follows up on missing, unlabeled, mislabeled, and rejected specimens or specimens without orders. Outliers are followed up as appropriate with hospital Occurrence Reporting System. Accessions specimens using the laboratory information system and enters patient registration information accurately and completely. Properly matches Sunquest computer labels to correct handwritten or HIS generated labels, keeping the original label with name or medical record number showing per labeling policy. Processes specimens as they are received to ensure continuous flow to testing sections. Demonstrates organizational skill with receiving, labeling, centrifuging, and distributing specimens. Delivers all specimens to their appropriate laboratory areas, with emphasis on timely delivery of STAT specimens and tests requiring special attention. Sorts, aliquots, labels and preserves specimens for in-house batch testing as needed. Appropriately follows aliquot policy. Orders laboratory tests in HIS and LIS with utmost accuracy. Able to make corrections when errors occur. Checks written orders that have not been correctly requested in LIS. Runs a pending list daily and follows up on delinquent tests. Uses occurrence tracking software as appropriate for outliers and follows up and communicates issues to supervisor. Processes specimens for referral to appropriate reference laboratory. Understands unique specimen requirements for handling esoteric test requests. Research specimen requirements using electronic and printed reference materials. Proficient with ordering referral tests using reference lab software, web sites and telephone inquiries. Accurately packages specimens for transport to reference labs following DOT regulations. Arranges courier pickup as needed. Registers patients accurately in the hospital information system by obtaining and verifying all required demographic and insurance information. Performs additional functions needed to produce a complete registration and order, such as adding on orders, crediting charges, adding “copy to” providers, obtaining and processing verbal orders, canceling orders, and using downtime procedures. Understands specimen requirements and collection techniques applicable to all age groups, including venipuncture and capillary puncture. Familiar with and competent in using all types of specimen collection equipment. Performs quality review of all orders for accuracy before drawing the patient's blood to ensure tests are crossing the interface and not missed. Collects appropriate specimen type and amount, according to established policy, to ensure specimens are suitable for accurate testing. Research specimen requirements as needed. Uses Clinical Collect device appropriately in both inpatient and outpatient settings. Following appropriate training, employees may, when necessary, collect human clinical specimens using techniques such as venipuncture and capillary puncture. Processes specimens received into Microbiology. Assures 100% patient identification in reviewing and matching all specimens, labels and orders as received into Microbiology. Sets up antibiotic sensitivity panels per standard operating procedure. Prepares specimens and sets up tests on the GeneXpert analyzer. Maintains proper storage of specimens. Properly recognizes and packages microbiology send outs. Sets up CLIA waived tests in a timely manner, interprets end point and reports results in the LIS. Inoculates specimens to appropriate growth media per standing operating procedure. Makes decisions regarding special media required for optimum recovery. Plants CAP survey materials. Answers telephone and follows up on inquiries, including those received in the Call Center. Effectively handles inquiries related to test results, specimen and test status, add-on requests, and client concerns. Responsible for problem form resolution and communication of issues to supervisor. Orders and maintains collection and shipping supplies for the Central Processing area. Assists technical staff with inventory control measures. Receives blood products and logs into LIS. Assists with routine preventive maintenance such as recording temperatures, cleaning equipment, and performing function checks. Receives and distributes reports from reference labs. Calls STAT results to clinician offices. Mails or faxes report copies to non-affiliated clinicians. Performs administrative and clerical tasks such as ordering tests, maintaining and filing important records in a filing system, retrieving data, and sending reports to physicians via phone, mail, fax, or computer. The employee may be required to help train new personnel. Uses excellent inter-personal communication skills (oral and written). Demonstrates courteous and cooperative behavior toward patients, visitors, peers and hospital staff with no documented complaints. Communicates effectively with co-workers to foster a team attitude, avoiding complaining and gossiping. Fosters an environment that nurtures collaboration, teamwork, and mutual respect through effective communication, and demonstrates positive communication skills evidenced by effective working relationships. Other duties as consistent with this role. Job Requirements Job Knowledge and Skills Position requires knowledge of medical terminology and familiarity with clinical laboratory policies and procedures related to specimen collection, handling and processing. Ability to include enter and retrieve data from hospital and laboratory information systems. Excellent communication skills, interaction with the public and medical/nursing personnel to promote positive outcomes. Handle multiple priorities and manage stress effectively. Education and Experience High School Diploma or GED strongly preferred. Associate degree or higher education preferred. Medical terminology and training or experience in a related medical discipline is strongly preferred. A minimum of one year experience in a medical laboratory environment or a related medical discipline which includes experience handling and processing human clinical specimens is preferred. Previous experience in an anatomic pathology and/or microbiology laboratory is preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs. Some stress related to high level of responsibility for quality care. Americans with Disabilities Statement Must be able to perform all essential functions of this position with reasonable accommodation if disabled. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity. Standard of Business Conduct Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position. Our people make the difference. See firsthand what makes our employees and culture shine!

The Licensed Nursing Assistant is a member of the healthcare team who performs various patient care activities and related nonprofessional services necessary in caring for the personal needs and comfort of patients. Assists nursing service personnel with a variety of patient care duties in accordance with the NH Board of Nursing LNA scope of practice. This is a full-time night position, 7p-7:30a, 3 12-hour shifts/week. Benefit eligible