Patient Access Associate jobs at North Oaks Health System - 478 jobs
TRAUMA REGISTRAR - MEDICAL CENTER TRAUMA PROGRAM
North Oaks Health System 4.2
Patient access associate job at North Oaks Health System
Status: Part Time Shift: Days Exempt: No The Trauma Registrar works under the supervision of the Trauma Program Coordinator and the Trauma Medical Director. The registrar is responsible for the collection, entry, maintenance, and reporting of data for the Trauma Center as required by appropriate regulatory agencies. Utilizing analytical, cognitive, and leadership skills, the registrar will retrieve, organize, disseminate, and analyze the collected trauma data for injury research, epidemiology studies, prevention initiatives, patient safety, and performance improvement. The original data shall be obtained from Emergency Department records, electronic medical records, and patient interviews. The registrar will code and enter data into the computerized trauma registry, maintaining confidentiality at all times. High-quality studies begin with the entry of high-quality data. The trauma registrar is responsible to perform this task.
Other information:
1. a. Excellent communication skills with patients, families, supervisors, and co-workers.b. Excellent analytical skills.c. Strong problem-solving and organizational skills.d. Strong knowledge of AIS coding, ICD-9/ICD-10 coding.e. Functional knowledge of medical registries such as IDPH trauma registry, NTDB, and TQIP.f. Excellent computer skills (database usage and report generation) and proficient keyboard skills.2. Specialized or Technical Education: Associates degree in Health Information Management preferred or completion of coding course within 6 months of employment. Prior experience in Emergency or Intensive Care and/or prior registry experience preferred.3. Manual or Physical Skill Required: Sedentary*for positions requiring driving NOHS vehicles, the following statement needs to be added in this section:"For insurance purposes, must be 19 years of age or older for driving North Oaks Health System's vehicles."4. Physical Effort Required/Physical Demands:Strength: Occasionally Push: Occasionally Pull: OccasionallyCarry: Occasionally Lift: Occasionally Sit: ConstantlyStand: Occasionally Walk: Occasionally
Responsibilities:
1. Collects and enters data into the trauma registry regarding trauma patients at the Level I and Level II Trauma Centers in a timely manner.2. Collaborates with Information Technology on computer hardware and software maintenance and backup to assure proper registry function.3. Assigns and scores all injuries utilizing the most current AIS and ICD scoring systems. Completes and verifies all data for accuracy.4. Evaluates the documentation of nursing staff/hospital providers and identifies missing data elements. Coordinates with nursing administration to correct and obtain the information on the hospital record. Reconciles the data as the information becomes available.5. Ensures compliance with National Trauma Data Bank (NTDB) and Louisiana Emergency Response Network (LERN) required standards. As well as other National standards as they become available and as instructed by the Trauma Medical Director.6. Collects, enters and submits data to The National Trauma Data Bank for the Level I Trauma Center on a yearly basis. Also responsible for collecting, entering, and submitting data to Louisiana Emergency Response Network both the Level I and the Level II Trauma centers as required.7. Reviews, corrects and validates Trauma Registry reports prior to submission.8. Participates as an integral member of the Trauma Performance Improvement and Patient Safety team. Involved in leadership and professional development to assure skills and knowledge of trauma information.9. Evaluates current trends in injury mechanism and advises administrative team regarding needs for prevention initiatives.10. Cognitively reviews data and advises on needs for change in the Trauma Center Plan for both the Level I and Level II Trauma Centers.11. Compiles and analyzes administrative reports for regulatory agencies, participating institutions, and committees as directed by the Trauma Medical Director and / or Trauma Program Coordinator.12. Assists the Trauma Medical Director with organization and supervision of staff as well as other related administrative functions.13. Participates as an integral team member in the maintenance of and preparation for review of the Level I Trauma Center by regulatory agencies.14. Works with the Trauma Program Coordinator collaborating as an advisor for development of the hospital multidisciplinary team.15. Actively participates in educational and clinical research projects conducted by the Trauma Medical Director or other faculty as approved by the Trauma Medical Director.16. Analyzes data and conducts research relating to education, prevention, and/or trauma services.17. Prepares data and trends for presentation at national, state, and local meetings.18. Education of nursing staff with regards to required trauma documentation and requirements to maintain the policies and procedures in the Trauma Center Plan.19. Represents the trauma center at national, state, and local meetings, as requested by the Trauma Medical Director.20. Serves on local, state, and national committees as requested by the Trauma Medical Director.21. Works collaboratively with physicians, coworkers, management and other departments.22. Completes mandatory 4 hours of registry specific training per year in addition to other continuing education and contact education requirements mandated for licensure and certification.23. Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines.
$30k-39k yearly est. 16d ago
Looking for a job?
Let Zippia find it for you.
Patient Scheduling Specialist - Neurology
UW Health 4.5
Madison, WI jobs
Work Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM, with Wednesday off. Hours may vary based on the operational needs of the department.
Pay: Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description UW Hospital and Clinics benefits
$19.8 hourly Auto-Apply 17h ago
Patient Scheduling Specialist - Appointment Call Center
UW Health 4.5
Madison, WI jobs
Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
We are seeking Patient Scheduling Specialists to:
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience working in an office or customer service environment.
Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description UW Hospital and Clinics benefits
Work Schedule: 100% FTE, 40 Hours per week. Alternating shifts scheduled Monday-Friday between the hours of 8:00 am - 4:30 pm and 8:45 am - 5:15 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Job Description
UW Hospital and Clinics benefits
$19.6 hourly Auto-Apply 17h ago
Patient Scheduling Representative - Phlebotomy
UW Health 4.5
Madison, WI jobs
Work Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday - Thursday 9:00 am - 5:30 pm, Friday 8:30 am - 5:00 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job DescriptionUW Hospital and Clinics benefits
$19.6 hourly Auto-Apply 17h ago
Patient Scheduling Representative - General Internal Medicine
UW Health 4.5
Madison, WI jobs
Work Schedule:
100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Job Description UW Medical Foundation benefits
$19.8 hourly Auto-Apply 17h ago
Scheduling Specialist
Radiology Partners 4.3
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 18h ago
Scheduling Specialist
Radiology Partners 4.3
Waukesha, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 18h ago
Patient Access Coordinator (Call Center)
SWLA Center for Health Services 3.7
Lake Charles, LA jobs
Job DescriptionSalary: DOE
SWLA CENTER FOR HEALTH SERVICES
JOB TITLE: PatientAccess Coordinator (PAC I and PAC II)
DEPARTMENT: Call Center
SUPERVISED BY: Site Operations Manager
SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a PatientAccess Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients.
EDUCATION, TRAINING AND EXPERIENCE:
High school graduate or GED certificate.
Medical Assistant training or certification preferred.
Switchboard experience desired.
Experience in healthcare, healthcare office, call center, switchboard, or reception.
JOB RESPONSIBILITIES:
Responsible for releasing center telephones from answering service no later than 30 minutes prior to the start of the clinic operations.
Answer at least 100 calls per day
Answer patient calls on the first ring and within 60 seconds
Handle calls for all SWLA Center for Health Services sites
Responsible for turning the phones over to the answering service each day, 5 minutes prior to the conclusion of clinic operations.
Manage large amounts of inbound and outbound transfers in a timely manner.
Answer incoming calls promptly, courteously, and with a smile.
Input data into the company computer platform to keep patient records updated.
Maintain customer satisfaction ratings based upon the criteria provided.
Follow established communication script(s) while answering and screening incoming telephone calls and directing calls to appropriate staff.
Maintain effective communication with clinical staff of cancellations, walk-ins, and late arrivals for appointments.
Assist scheduling specialist with rescheduling patients when providers are unable to fulfill clinic obligations or have moved their assigned clinic schedules.
Document all patient messages in EHR, with detailed information including given name, return phone number, and the date and time of call.
Upon receiving calls from hospitals and nursing homes, obtain information and inform nurses of the nature of the call immediately.
Use company policies to determine if there can be an immediate resolution to a patient issue or if the issue requires Managerial input.
Participate in training and other learning opportunities to expand knowledge of company and position.
Attend organizational and departmental huddles
Demonstrate a commitment to the SWLA Center for Health Services Pillars (Access, Quality, Compassion, Community, Innovation, and Service)
Other duties as assigned by Supervisor.
$23k-27k yearly est. 22d ago
Patient Access Coordinator (Call Center)
SWLA Center for Health Services 3.7
Lake Charles, LA jobs
SWLA CENTER FOR HEALTH SERVICES
JOB TITLE: PatientAccess Coordinator (PAC I and PAC II)
DEPARTMENT: Call Center
SUPERVISED BY: Site Operations Manager
SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a PatientAccess Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients.
EDUCATION, TRAINING AND EXPERIENCE:
High school graduate or GED certificate.
Medical Assistant training or certification preferred.
Switchboard experience desired.
Experience in healthcare, healthcare office, call center, switchboard, or reception.
JOB RESPONSIBILITIES:
Responsible for releasing center telephones from answering service no later than 30 minutes prior to the start of the clinic operations.
Answer at least 100 calls per day
Answer patient calls on the first ring and within 60 seconds
Handle calls for all SWLA Center for Health Services sites
Responsible for turning the phones over to the answering service each day, 5 minutes prior to the conclusion of clinic operations.
Manage large amounts of inbound and outbound transfers in a timely manner.
Answer incoming calls promptly, courteously, and with a smile.
Input data into the company computer platform to keep patient records updated.
Maintain customer satisfaction ratings based upon the criteria provided.
Follow established communication script(s) while answering and screening incoming telephone calls and directing calls to appropriate staff.
Maintain effective communication with clinical staff of cancellations, walk-ins, and late arrivals for appointments.
Assist scheduling specialist with rescheduling patients when providers are unable to fulfill clinic obligations or have moved their assigned clinic schedules.
Document all patient messages in EHR, with detailed information including given name, return phone number, and the date and time of call.
Upon receiving calls from hospitals and nursing homes, obtain information and inform nurses of the nature of the call immediately.
Use company policies to determine if there can be an immediate resolution to a patient issue or if the issue requires Managerial input.
Participate in training and other learning opportunities to expand knowledge of company and position.
Attend organizational and departmental huddles
Demonstrate a commitment to the SWLA Center for Health Services Pillars (Access, Quality, Compassion, Community, Innovation, and Service)
Other duties as assigned by Supervisor.
$23k-27k yearly est. 60d+ ago
Patient Access Referral Coordinator
SWLA Center for Health Services 3.7
Lake Charles, LA jobs
JOB TITLE: PatientAccess Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor
requires the employee to know and understand confidentiality and to employ the
strictest confidentiality when handling patient information. This position assures successful
arrangement and completion of patient referral documents, both internally and externally.
EDUCATION, TRAINING AND EXPERIENCE:
1. Minimum of two (2) years of post-high school training in office management or similar
course of study and one (1) year of medical office work experience.
2. At least one (1) year of medical terminology.
3. Able to work without supervision.
4. Understand English grammar and office etiquette.
5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.)
6. Demonstrate familiarity with Microsoft office products.
7. Possess Organizational skills and have ability to work under deadlines.
8. Ability to multi-task establishes priorities, works independently and proceeds with
objectives without supervision.
9. Clear speech and adequate hearing and vision are necessary to perform functions
required in clerical and administrative activities.
JOB RESPONSIBILITIES:
1. Answer telephone calls. Uses telephone to make appointments for SWLACH's patients
that are referred to other providers for specialty services. Follow up on SWLACHs'
referrals to hospitals and other providers.
2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms
and incorporates them into the tracking system.
3. Notify patients of appointments and provide answers to their questions as appropriate.
4. Maintain a record of all outbound referrals and log them into the tracking system.
5. Receive patient's records/referrals after service and forwards them to Medical Records
for scanning.
6. Complete requests for additional information from providers receiving SWLACHS'
Referrals. Calls hospitals and physician offices to obtain additional information on
referrals to SWLACHS.
7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA
activities as required.
8. Assumes additional related functions, when necessary, as assigned.
MISSION AND CUSTOMER SERVICE:
1. Demonstrate the Mission and acts in ways that advance the best interest of the
customers entrusted to our care. Positively represents SWLA Center for Health Services
(SWLA) in the workplace and the community.
2. Present a professional image: apparel and appearance are appropriate according to
SWLA department dress code.
3. Demonstrate effective communication and listens attentively to the customer and
promptly acts upon requests with consideration for patient privacy. Keep the customer
informed about their care and treatment in a comfortable atmosphere.
4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each
other. Demonstrates effective communication and assists co-workers as necessary.
5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community.
6. Practices safe work habits and maintain a safe environment for self, co-workers,
patients, and visitors.
7. Work collaboratively to solve problems, improve processes, and develop services. Acts
as an advocate for our customers.
8. Complies with organization/department policies and procedures, including but not
limited to confidentiality, safety, cooperation/flexibility and attendance.
9. Understands and complies with applicable federal/state laws and Standards of Conduct
as related to assigned job duties.
10. Participates in departmental or organizational quality. Continuous performance
improvement activity.
$23k-27k yearly est. 60d+ ago
Patient Access Referral Coordinator
SWLA Center for Health Services 3.7
Lake Charles, LA jobs
JOB TITLE: PatientAccess Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor
requires the employee to know and understand confidentiality and to employ the
strictest confidentiality when handling patient information. This position assures successful
arrangement and completion of patient referral documents, both internally and externally.
EDUCATION, TRAINING AND EXPERIENCE:
1. Minimum of two (2) years of post-high school training in office management or similar
course of study and one (1) year of medical office work experience.
2. At least one (1) year of medical terminology.
3. Able to work without supervision.
4. Understand English grammar and office etiquette.
5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.)
6. Demonstrate familiarity with Microsoft office products.
7. Possess Organizational skills and have ability to work under deadlines.
8. Ability to multi-task establishes priorities, works independently and proceeds with
objectives without supervision.
9. Clear speech and adequate hearing and vision are necessary to perform functions
required in clerical and administrative activities.
JOB RESPONSIBILITIES:
1. Answer telephone calls. Uses telephone to make appointments for SWLACHs patients
that are referred to other providers for specialty services. Follow up on SWLACHs
referrals to hospitals and other providers.
2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms
and incorporates them into the tracking system.
3. Notify patients of appointments and provide answers to their questions as appropriate.
4. Maintain a record of all outbound referrals and log them into the tracking system.
5. Receive patients records/referrals after service and forwards them to Medical Records
for scanning.
6. Complete requests for additional information from providers receiving SWLACHS
Referrals. Calls hospitals and physician offices to obtain additional information on
referrals to SWLACHS.
7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA
activities as required.
8. Assumes additional related functions, when necessary, as assigned.
MISSION AND CUSTOMER SERVICE:
1. Demonstrate the Mission and acts in ways that advance the best interest of the
customers entrusted to our care. Positively represents SWLA Center for Health Services
(SWLA) in the workplace and the community.
2. Present a professional image: apparel and appearance are appropriate according to
SWLA department dress code.
3. Demonstrate effective communication and listens attentively to the customer and
promptly acts upon requests with consideration for patient privacy. Keep the customer
informed about their care and treatment in a comfortable atmosphere.
4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each
other. Demonstrates effective communication and assists co-workers as necessary.
5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community.
6. Practices safe work habits and maintain a safe environment for self, co-workers,
patients, and visitors.
7. Work collaboratively to solve problems, improve processes, and develop services. Acts
as an advocate for our customers.
8. Complies with organization/department policies and procedures, including but not
limited to confidentiality, safety, cooperation/flexibility and attendance.
9. Understands and complies with applicable federal/state laws and Standards of Conduct
as related to assigned job duties.
10. Participates in departmental or organizational quality. Continuous performance
improvement activity.
$23k-27k yearly est. 8d ago
Patient Access Referral Coordinator
SWLA Center for Health Services 3.7
Crowley, LA jobs
JOB TITLE: PatientAccess Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor
requires the employee to know and understand confidentiality and to employ the
strictest confidentiality when handling patient information. This position assures successful
arrangement and completion of patient referral documents, both internally and externally.
EDUCATION, TRAINING AND EXPERIENCE:
1. Minimum of two (2) years of post-high school training in office management or similar
course of study and one (1) year of medical office work experience.
2. At least one (1) year of medical terminology.
3. Able to work without supervision.
4. Understand English grammar and office etiquette.
5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.)
6. Demonstrate familiarity with Microsoft office products.
7. Possess Organizational skills and have ability to work under deadlines.
8. Ability to multi-task establishes priorities, works independently and proceeds with
objectives without supervision.
9. Clear speech and adequate hearing and vision are necessary to perform functions
required in clerical and administrative activities.
JOB RESPONSIBILITIES:
1. Answer telephone calls. Uses telephone to make appointments for SWLACH's patients
that are referred to other providers for specialty services. Follow up on SWLACHs'
referrals to hospitals and other providers.
2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms
and incorporates them into the tracking system.
3. Notify patients of appointments and provide answers to their questions as appropriate.
4. Maintain a record of all outbound referrals and log them into the tracking system.
5. Receive patient's records/referrals after service and forwards them to Medical Records
for scanning.
6. Complete requests for additional information from providers receiving SWLACHS'
Referrals. Calls hospitals and physician offices to obtain additional information on
referrals to SWLACHS.
7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA
activities as required.
8. Assumes additional related functions, when necessary, as assigned.
MISSION AND CUSTOMER SERVICE:
1. Demonstrate the Mission and acts in ways that advance the best interest of the
customers entrusted to our care. Positively represents SWLA Center for Health Services
(SWLA) in the workplace and the community.
2. Present a professional image: apparel and appearance are appropriate according to
SWLA department dress code.
3. Demonstrate effective communication and listens attentively to the customer and
promptly acts upon requests with consideration for patient privacy. Keep the customer
informed about their care and treatment in a comfortable atmosphere.
4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each
other. Demonstrates effective communication and assists co-workers as necessary.
5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community.
6. Practices safe work habits and maintain a safe environment for self, co-workers,
patients, and visitors.
7. Work collaboratively to solve problems, improve processes, and develop services. Acts
as an advocate for our customers.
8. Complies with organization/department policies and procedures, including but not
limited to confidentiality, safety, cooperation/flexibility and attendance.
9. Understands and complies with applicable federal/state laws and Standards of Conduct
as related to assigned job duties.
10. Participates in departmental or organizational quality. Continuous performance
improvement activity.
$23k-27k yearly est. 60d+ ago
Patient Access Referral Coordinator
SWLA Center for Health Services 3.7
Crowley, LA jobs
JOB TITLE: PatientAccess Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor
requires the employee to know and understand confidentiality and to employ the
strictest confidentiality when handling patient information. This position assures successful
arrangement and completion of patient referral documents, both internally and externally.
EDUCATION, TRAINING AND EXPERIENCE:
1. Minimum of two (2) years of post-high school training in office management or similar
course of study and one (1) year of medical office work experience.
2. At least one (1) year of medical terminology.
3. Able to work without supervision.
4. Understand English grammar and office etiquette.
5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.)
6. Demonstrate familiarity with Microsoft office products.
7. Possess Organizational skills and have ability to work under deadlines.
8. Ability to multi-task establishes priorities, works independently and proceeds with
objectives without supervision.
9. Clear speech and adequate hearing and vision are necessary to perform functions
required in clerical and administrative activities.
JOB RESPONSIBILITIES:
1. Answer telephone calls. Uses telephone to make appointments for SWLACHs patients
that are referred to other providers for specialty services. Follow up on SWLACHs
referrals to hospitals and other providers.
2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms
and incorporates them into the tracking system.
3. Notify patients of appointments and provide answers to their questions as appropriate.
4. Maintain a record of all outbound referrals and log them into the tracking system.
5. Receive patients records/referrals after service and forwards them to Medical Records
for scanning.
6. Complete requests for additional information from providers receiving SWLACHS
Referrals. Calls hospitals and physician offices to obtain additional information on
referrals to SWLACHS.
7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA
activities as required.
8. Assumes additional related functions, when necessary, as assigned.
MISSION AND CUSTOMER SERVICE:
1. Demonstrate the Mission and acts in ways that advance the best interest of the
customers entrusted to our care. Positively represents SWLA Center for Health Services
(SWLA) in the workplace and the community.
2. Present a professional image: apparel and appearance are appropriate according to
SWLA department dress code.
3. Demonstrate effective communication and listens attentively to the customer and
promptly acts upon requests with consideration for patient privacy. Keep the customer
informed about their care and treatment in a comfortable atmosphere.
4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each
other. Demonstrates effective communication and assists co-workers as necessary.
5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community.
6. Practices safe work habits and maintain a safe environment for self, co-workers,
patients, and visitors.
7. Work collaboratively to solve problems, improve processes, and develop services. Acts
as an advocate for our customers.
8. Complies with organization/department policies and procedures, including but not
limited to confidentiality, safety, cooperation/flexibility and attendance.
9. Understands and complies with applicable federal/state laws and Standards of Conduct
as related to assigned job duties.
10. Participates in departmental or organizational quality. Continuous performance
improvement activity.
$23k-27k yearly est. 8d ago
Patient Engagement Representative (Plaquemine)
Caresouth 3.4
Plaquemine, LA jobs
Join CareSouth as a Full-Time Patient Engagement Representative in Plaquemine, LA, where your medical receptionist experience can truly shine. This onsite role offers a dynamic environment where your skills in customer service and patient interaction will play a pivotal part in our mission to provide exceptional healthcare. With a starting pay of $13.60, determined by your experience, you will be rewarded for your contributions to our energetic and professional team.
Embrace the opportunity to work within a relaxed yet high-performance culture that values problem-solving and innovation in patient care. Your empathetic nature will be essential in fostering meaningful relationships with our patients. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Step into a role where your passion for healthcare and commitment to excellence can make a real impact.
Make a difference as a Patient Engagement Representative (Plaquemine)
As a Patient Engagement Representative at CareSouth, you will play a crucial role in delivering exceptional service to our patients. You will be responsible for providing high-quality, efficient, and effective interactions that ensure the accuracy and completeness of patient information. Your focus on compassionate care will allow you to engage with patients warmly, fostering a positive and professional atmosphere. By actively listening and empathizing with their needs, you will create an environment where patients feel valued and supported.
Your commitment to excellence will be instrumental in maintaining the integrity of our clinic's processes and enhancing the overall patient experience at CareSouth.
What you need to be successful
To thrive as a Patient Engagement Representative at CareSouth, several key skills are essential. Strong communication abilities are crucial for effectively conveying information and fostering trust with patients. A keen attention to detail is necessary to ensure the accuracy and completeness of patient records, as this directly impacts care. Empathy and a compassionate demeanor will help you connect with patients on a personal level, enhancing their overall experience. Additionally, problem-solving skills are vital for addressing patient concerns and finding solutions in a fast-paced environment.
Adaptability and a proactive attitude will empower you to stay engaged and responsive to dynamic situations. Ultimately, a dedication to delivering high-quality service will drive success in this pivotal role.
Make your move
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
$13.6 hourly 3d ago
Scheduling Specialist
Center for Diagnostic Imaging 4.3
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
#LI-JH1
$32k-39k yearly est. 8d ago
Scheduling Specialist; 0.9 FTE; Day Shift
Meriter 3.5
Madison, WI jobs
Shift: Mon 8:30-5:00, Tue-Fri 9:30a-5p. The Scheduling Specialist will coordinate the scheduling, referral management, registration, prior authorization, and insurance verification processes for patients entering the UnityPoint Health - Meriter system via the Central Scheduling Department. They will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a remote team environment. They will screen and update established patient information for accuracy, and schedule procedures according to procedure description. They will work closely with clinical department staff to schedule procedures based on departmental scheduling protocols. This position is fast paced and requires the ability to multi-task with attention to detail.
*This position is primarily remote but will require 6-8 weeks of in-person orientation at the Meriter Business Center, 2650 Novation Parkway, Madison WI. There will also be times when you are called into the office throughout the year to work on advanced trainings and process improvement tasks.*
Why UnityPoint Health - Meriter?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work.
Qualifications Include:
High School Diploma or equivalent (relevant work history may be considered in lieu of education)
One or more years of experience in a customer service role, preferably in a healthcare setting
Proficiency with keyboarding
Exceptional attention to detail
Exceptional verbal communication skills
Knowledge of insurance terminology and verification using various websites/software
Knowledge of medical terminology
Knowledge of scheduling and registration requirements
Knowledge of general MS office systems including Outlook, Word and Excel
EEO/M/F/D/V
$27k-36k yearly est. 58d ago
Scheduling Specialist
Center for Diagnostic Imaging 4.3
Waukesha, WI jobs
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
#LI-JH1
$32k-39k yearly est. 2d ago
Patient Care Representative
The Urgent Care 4.7
New Orleans, LA jobs
Job DescriptionSalary: $15-16 DOE
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
Patient Care Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
Patient Care Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time
$15-16 hourly 12d ago
Patient Care Representative
The Urgent Care 4.7
New Orleans, LA jobs
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
Patient Care Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
Patient Care Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time