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North Shore Community Health jobs in Peabody, MA

- 170 jobs
  • Senior Manager of Access and Navigation

    North Shore Community Health 3.8company rating

    North Shore Community Health job in Salem, MA

    Requirements · Bachelor's degree in Public Health, Business Management or a Healthcare related field. Five years of experience in Healthcare/Public Health can be substitute for degree. · A minimum of five (5) years of experience in health care/public health or related field. · Two (2) years of experience managing teams, preferably including remote staff. · Proven track record in successfully managing programs/ projects and using analytics to support evidence-based management. · High level of proficiency in Microsoft Office applications - particularly as it relates to manipulating data in Microsoft Excel - strongly prefered · Experience with Epic strongly preferred · Excellent verbal and written communication skills, attention to detail and overall organizational skills. · Proven ability to prioritize and execute tasks in a fast-paced environment, while working collaboratively with medical staff and other clinical operations partners. · Knowledge of LEAN/Six Sigma or equivalent project and change management frameworks preferred. · Demonstrated effective analytical and creative problem solver. · Demonstrated ability to build relationships and lead in a matrixed organization. As a health center, NSCH expects all employees to receive all required vaccinations and health screenings each year. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID19, including providing proof of having received the COVID 19 vaccine, unless a religious or medical exception is granted. All prospective employees are required to be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at ************ At North Shore Community Health, we are dedicated to building a diverse workforce. Are you excited about this role but feel that your past experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene. For Information, Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $62,600.00- $97,000.00
    $62.6k-97k yearly Easy Apply 13d ago
  • Medical Assistant

    North Shore Community Health 3.8company rating

    North Shore Community Health job in Salem, MA

    Requirements Graduate of a Medical Assistant program preferred Experience working in a medical field as a CNA, EMT, Phlebotomy and other related fields Students in a Medical field Completion or willingness to complete Basic Life Support training (CPR) Ability to work effectively as part of the team Willingness to be flexible about work assignments Strong interpersonal and communication skills The ability to float between the three sites and work from home at times Bilingual especially Spanish or Portuguese a plus Current vaccination against pertussis and tetanus Competency in working with Microsoft Office Suite and GE Centricity is a plus As a health center, NSCH expects all employees to receive all required vaccinations and health screenings each year. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID-19, including providing proof of having received the COVID 19 vaccine, unless a religious or medical exception is granted. All prospective employees are required to be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at ************. At North Shore Community Health, we are dedicated to building a diverse workforce. Are you excited about this role but feel that your past experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside of Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene. For Information Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $19.72 - $27.76
    $39k-44k yearly est. Easy Apply 28d ago
  • EMR Support Specialist- Healthcare

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is currently hiring for an EMR Support Specialist within the Information Systems Department With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of January 2013. The Health Center is a diverse, community-based health care agency. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Job Description Under the direction of the Information Systems Manager, the EMR Support Specialist is a crucial member of the team managing eClinicalWorks, our electronic medical record software. This is an hourly position which provides essential support to all administrative and clinical departments during operating hours. Occasional after-hours duties are required and this position will be a part of the on-call rotation set by the Information Systems Manager. The EMR Support Specialist should be highly proficient with the electronic medical record software or have a strong clinical background and a strong aptitude for computer systems. This role requires a strong working knowledge of Windows-based systems, excellent customer service skills, the ability to train and support doctors, nurses, support staff, and clinical administrators. This role also works closely with other members of the I.S. Department and I.T. roles supporting the computing infrastructure and desktop computers. The assigned duties and responsibilities include but are not limited to: 1. Provide explanations and instructions about complex EMR topics to non-systems staff members in clear and understandable terms. 2. Effectively and diplomatically communicate within and across teams, departments, and organizations. 3. Demonstrate and be a champion of exemplary customer service with end-users and team members, even when others are stressed or frustrated with technology. 4. Foster a team environment and incorporate teamwork and diversity into all work elements 5. In a timely manner, capture, track, and solve level 1 and 2 help requests. Escalate level 3 help requests to EMR vendors, or server and network administrators, as appropriate. 6. Prioritize, coordinate, expedite, and escalate help requests for the help desk team, balancing workload, skills, personnel development, quality, service levels, and customer needs/expectations. 7. Monitor help requests, analyze trends, track quality, and make proactive changes 8. Develop and conduct end-user eCW user training in a classroom, small group, or one-on-one setting. 9. Develop and/or revise job aids for clinical end-users and EMR system administrators. 10. Work on assigned special projects (usually related to EMR system management and training). 11. Coordinate with vendors and other I.T. and I.S. team members as appropriate 12. Configure the EMR and its sub-systems according to recognized standards. 13. Assist the I.T. and I.S. teams with time sensitive installations, such as major EMR upgrades. 14. Securely create, update, and deactivate/terminate user accounts 15. Support administrative and clinical users on-site and remotely. 16. Ensure secure, reliable access to data by users according to company standards and industry regulations and protect data from risks 17. Maintains working knowledge of the technology and systems supported. 18. Participates in after-hours on-call rotation 19. Performs other duties as assigned 20. Support data quality and integrity (by fixing transactions, educating users, and properly configuring the system) Qualifications Employee must have experience at a healthcare provider, particularly helpful is experience in an ambulatory health care environment. In addition, the employee must have a good working knowledge of Microsoft Windows, Microsoft Office, and an electronic medical record system and practice management system (ideally: eCW). Desired, but not required are: eCW certification(s), and a Bachelor's degree. Preference will be given to candidates with experience as nurse, medical provider, or similar clinical position. The employee must possess a minimum of five years general electronic medical record (EMR), or electronic health record (EHR) experience. In addition, the following characteristics are desired: • Excellent customer service skills - in person and on the phone • Excellent communication skills - verbally and written, • Public speaking skills - particularly for small group trainings • Excellent teamwork and collaboration skills • Strong organizational skills and attention to detail. • Project coordination and/or management • Ability to demonstrate flexibility on the job • Demonstrates initiative, is conscientious, and provides complete follow-through on areas of responsibility. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $36k-45k yearly est. 60d+ ago
  • Call Center Rep- Portuguese Fluent

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking a Part-Time Call Center Representative who is fluent in Portuguese. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description Work Schedule: Monday to Thursday- 4:30pm to 8:00pm Saturday 8:00am to 1:30pm The Call Center Representative serves as the primary contact for patients and other customers and clients attempting to schedule an appointment, reach their provider or clinician, reach Lowell CHC services and programs, and ask general questions about Lowell Community Health Center (Lowell CHC). Project a professional company image through phone interaction. Call Center efforts will be coordinated with all departments including Family Practice and Prenatal Services, Women's Services, HIV Counseling and Testing, Inpatient and Outpatient Substance Abuse Services, Adult and Pediatric Medical Services, Nutrition and Health Promotion Programs. Responsibilities include, but are not limited to: Making appointments that patients request such as follow-ups, physicals, sick visits, nurse appointments, medication and health benefits appointments; Identify, research and resolve caller's issues using the computer system, and by bringing issues to call center coordinator; Complete call logs and reports; Perform welcome calls and document in the tracking of database; When required by Call Center Coordinator, prepare all necessary reports and updates. Qualifications A high school diploma, or equivalent is required; 2 years of progressive experience in call center environment and/or medical related field; Strong customer service and communication skills; ability to diffuse and resolve problematic situations; Ability to work effectively in high call volume environment; Computer skills necessary; Ability to fax and use via-email. Ability to utilize appropriate resource to respond to customer inquiries including questions/concerns about enrollment, eligibility, ID cards, clinic changes demographics changes, benefit coverage. Bilingual English/Portuguese required. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $33k-39k yearly est. 60d+ ago
  • Personal Care Assistant

    East Boston Neighborhood Health Center 4.5company rating

    Boston, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Part time Department: PACE Center All Locations: 10 Garofalo Street - Revere PACE, 155 Addison Street - Addison ACS, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 Broadway Position Summary: Per Diem position to cover staff absences at PACE center or to cover escorts for participants to external appointments. Regular duties to include: Assists PACE Center participants with personal care, restorative rehabilitation, meals, group and individual activities. Accompanies participants on transportation as needed to ensure safety. May be assigned to assist supported housing participants with morning care. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. Contributes to participant care planning and assessment through reports to the Activities Coordinator, PACE Center Nurses and Rehabilitation staff. Requires employee to float to other sites to support patient care needs across the program. · Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup. Provides supervision and encouragement when needed. · Attends daily morning report. · Reports participant concerns to appropriate staff members. · Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans. · Accompanies participants on the van to ensure safety during transport when necessary. · Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting. · Accompanies participants to appointments as assigned. · Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care · Demonstrates understanding of NeighborHealth attendance policy. · Under the direction of the Recreational Therapist, assists participants with group and restorative activities including: -arts and crafts -exercise groups -cognitive activities such as current events, quiz games, and discussions -music groups · Assists participants in individual activities as directed by the Recreational Therapist. · Documents participant activities in accordance with procedure. · Communicates observations in change in behavior/mood or participation level to Recreational Therapist and appropriate team members · Notifies Recreational Therapist of damaged equipment · Maintains the cleanliness and order of all supplies and equipment · Contributes suggestions for supplies/equipment which may be beneficial to the recreation program · Performs other duties as requested by Recreational Therapist. · Helps to maintain a clean kitchen and equipment and demonstrates proper food storage techniques, including an awareness of temperature requirements and expiration dates. . · Notifies the Dietician or other responsible staff when any safety hazards are identified. · Demonstrates safety in food handling & serving with safety in feeding techniques. · Awareness of any individual dietary restrictions per RD generated list; follows meal distribution process with regards to special diets. · Implements prescribed restorative therapy and exercise programs under the direction of licensed rehabilitation or nursing staff. · Demonstrates safe and proper transfer techniques, including appropriate use of mechanical lifting devices. · Provides ADL assistance (transfers, ambulation, toileting, dressing and undressing, feeding, communication and other activities) as outlined in the participant care plan. · Demonstrates proper procedures for: - wheel chair brakes always locked prior to transfer - swing away foot pedals always used when transporting patients · Accurately and safely guards participants during gait, standing and transfer activities. · Demonstrates appropriate ambulatory assistance technique. · Utilizes fall prevention techniques in accordance with care plan. · Notifies therapy department of any issues with adaptive equipment, including maintenance needs, improper functioning of equipment, or improper use by participants or others. · Attends annual competency training · Assists participants with oxygen in the PACE Center per the care plan. · Ensure that participants have sufficient oxygen for transport when leaving the center. · Completes cleaning of oxygen equipment per assignment. · Ensures a clean and safe environment in PACE Center and in participant apartments when doing morning care. · Maintains clean kitchen environment. · Light surface cleaning of counters, stove and tables as needed. · Places all linen in proper laundry container. · Stocks linens, incontinence products, etc. in bathrooms. Reports needed supplies to appropriate person. Starting at $21.00 and up to $30.00 an hour based on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $30 hourly Auto-Apply 27d ago
  • Portuguese Medical Interpreter

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time, benefited Medical Interpreter (NOT PER DIEM). With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description The medical interpreter serves as an interpreter for patients and staff and supports the operations of the department. The interpreter uses, consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and Lowell Community Health Center (Health Center) policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the International Medical Interpreter Association (IMIA) Standards of Practice, and the Code of Ethics. ESSENTIAL DUTIES AND RESPONSIBILITIES: Helps facilitate successful delivery of services to linguistically diverse patients. Explains Health Center resources, office protocols, and limitations to providers, clinicians, and patients; makes appropriate referrals; serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes. Performs duties in a spirit of teamwork and cooperation. Adheres to Health Center policies on customer service. Understands the Health Center's approach of service delivery. Completes written translations as required in patient encounters such as filling out forms and medical instructions, and medication schedules; administrative translations such as letters to patients, documents, and patient materials. Supports the office operations by answering the phone, taking requests, calling patients to confirm appointments, documenting encounters on the interpreter tracking system, entering data, verifying and scheduling future appointments when necessary, general troubleshooting, filing, and photocopying. Utilizes on-line computer systems such as Outlook, the Health Center's Electronic Health Record, and other Health Center software. Works with special projects and other duties as assigned. Participates in staff meetings and completes necessary departmental reports Qualifications QUALIFICATIONS: Fluency in English and Portuguese, both oral and written, with a minimum of Advanced Mid proficiency level as evidenced through language assessment test results from a recognized body such as ****************************************************************************************** Ability to work accurately in consecutive mode and sight translate into and from working/ target language(s). Ability to use both languages fluently and accurately on all levels pertinent to professional needs. A minimum of 3-5 years of experience in a healthcare setting as a medical interpreter with strong medical vocabulary (including vocabulary of medical specialties) Bachelor's degree in any area related to science or human services preferred Proof of satisfactory completion of medical interpreter training - minimum of 40 hours High level of customer service and a positive approach Familiarity and ability to work with diversity of cultural/socio-economic backgrounds General knowledge of cultural backgrounds of patients to be served Good interpersonal, organizational, and time-management skills Knowledge of computer systems SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Strong linguistic skills: understands a variety of regional accents and linguistic styles and registers selects appropriate mode of interpretation for each situation interprets with highest degree of accuracy and completeness in consecutive, simultaneous, and sight translation modes self-corrects, understands own linguistic limitations, seeks clarification, and accepts correction notices cues from encounter participants regarding level of understanding and/or need for clarification possesses strong writing skills and understanding of translation process Strong cultural awareness competencies: understands language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness etc.; uses this understanding to empower patient and provider to better understand each other. intervenes as intercultural mediator when culture-bound messages compromise communication avoids generalizations and stereotyping uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject by respecting the goals of the encounter possesses awareness of own personal values, beliefs and cultural characteristics, which may be a source of conflict or discomfort in certain situations, with the ability to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation Strong interpreting skills: explains role of the interpreter to patient and provider (pre session) recognizes the complexity of the clinical encounter and added factor of linguistic barrier sets tone of the patient/provider encounter to manage spatial configuration and flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters) encourages and fosters direct communication between provider and patient maintains professional distance and integrity diffuses conflict between parties by remaining calm and impartial clarifies instructions, follow up steps in a diplomatic, effective manner Ethical competency: understands and abides by Health Center policies on patient confidentiality, informed consent, non-discrimination; abides by interpreters code of ethics and standards of practice Interpersonal and customer service skills: projects positive attitude about the department and the Health Center, and offers services to ensure positive experience works as a team with colleagues and providers addresses concerns raised during or after an encounter by encouraging provider to make appropriate referral and/or assisting with making of appointment with right resource and booking interpreter as needed Organizational skills: works well under pressure to manage stressful situations demonstrates flexibility to meet scheduling needs and often handles unpredictable changes exhibits sound judgment and confidence handles multiple tasks demonstrates attention to detail and accuracy Keeps time to all scheduled appointments- some evenings and weekends may be required to meet patient needs
    $63k-95k yearly est. 60d+ ago
  • Patient Benefits Advisor- Arabic Fluency

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 350 employees and over 62% of staff are bilingual. Job Description Click here to APPLY FASTER: *************************************** The Health Benefits Advisor serves as the Health Center's primary contact for patient needs such as assisting patients in completing MassHealth and Health Insurance Assistance Program applications; providing information to insured, underinsured and uninsured individuals about coverage and about alternate financing and other financial assistance programs that may be available; and acting as an administrative resource to the health center and or billing staff when problems or questions with eligibility arise. Responsibilities include, but are not limited to: Screen and assist patients in applying for MassHealth, Commonwealth Care, Children's Medical Security Plan, Healthy Start, Health Safety Net and other applicable services to arrange needed coverage for medical services, via the Virtual Gateway system. Educate and inform patients about their responsibilities, the re-determination process and the importance of maintaining medical coverage. Conduct follow-up with patients to ensure that the process is complete and assist patients with enrolling into the Primary Care Clinician Plan (PCC) or a Managed Care Organization (MCO) health plan. Verify patient information and respond to patient requests. Maintain financial information and handle telephone inquiries regarding account balances while working closely with the billing department Attend department meetings and trainings as needed to maintain current knowledge of registration processes, health center systems and changes Work closely with the MassHealth Enrollment Centers as well as the local hospitals. Track and complete reports as needed Maintains current knowledge of registration processes, health center systems and changes. Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center, including Health Benefits, Greeters and Registration services. Work Schedule is as Follows: Monday - Thursdays: 9:00am-3:30pm Qualifications High school diploma or equivalent, previous experience in a medical administrative or related position. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Knowledge of Health Care system and health insurance eligibility is required. Applicants who are Bi-Lingual in English and Arabic REQUIRED. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $76k-113k yearly est. 60d+ ago
  • Outreach & Enrollment Coordinator

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description SUMMARY The Outreach and Enrollment Coordinator serves as the Health Center's community contact for consumers enrolling in and maintaining access to coverage through public health insurance programs, providing information to insured, underinsured and uninsured individuals about coverage and about the availability of alternate financing and other financial assistance programs. The Outreach and Enrollment Coordinator helps consumers to be increasingly self-sufficient in navigating access to health care and maintaining coverage through outreach activities, community health screenings and other events. MAJOR RESPONSIBILITIES Qualifications KNOWLEDGE & SKILLS Must be able to work independently and possess good communication and interpersonal skills. Must be detail oriented and have the ability to multi-task. Bi-lingual in English and Spanish, Portuguese or Khmer required. EDUCATION / EXPERIENCE High school diploma or equivalent, previous experience in a customer service related position, preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Must have experience working with diverse communities. Experience with community organizing and health education programs. Two years' experience in Community Outreach or other Human Services. Understanding of multi-cultural beliefs, practices and cultures. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-50k yearly est. 4h ago
  • Specialist, EDI & Payment Poster

    East Boston Neighborhood Health Center Corporation 4.5company rating

    Revere, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Patient Accounts All Locations: 300 Ocean Avenue - Revere Position Summary: Under the direct supervision of the Patient Financial Services Director, the Payment Poster/EDI Specialist is responsible for the accurate and timely processing and posting of all incoming payments and rejections of payment from insurance companies, patients, and third party payers to customer accounts. This position verifies and researches account information, making adjustments as necessary to ensure proper filing of supplemental claims to insurance companies. The staff in this position works closely with other NeighborHealth Departments and financial institutions to assure proper manual and electronic posting of payments and rejections for cash balancing. There are other clerical tasks which may be assigned. New Grads Welcome! Education High school Diploma or equivalent. Experience 2-3 years' experience in a medical billing/insurance office Excellent written and oral communication skills Working knowledge of insurance rules and regulations Strong organizational skills and effective interpersonal skills Excellent oral and written communication skills. Proficiency in PC software (i.e database) Knowledge of medical terminology, CPT-4 and ICD-9/10 coding helpful Ability to solve problems effectively Skills/Abilities Accurately and timely posting of high volume payments and adjustments to patient accounts Ability to reconcile batch entries and deposits Great math, data entry, and computer skills required Previous experience with medical billing field is helpful Benefits: Medical, dental, and vision coverage Life and disability insurance 401(k) retirement plan Tuition reimbursement Flexible spending and transportation accounts Paid holidays, vacations, sick, and personal time Generous staff development benefit Excellent malpractice coverage Pet insurance Free parking And much more Pay Range: Starting at $18/hr up to $27/hr based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $18-27 hourly Auto-Apply 60d+ ago
  • Director, Business Development, Marketing & Enrollment

    East Boston Neighborhood Health Center Corporation 4.5company rating

    Revere, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: PACE Administration All Locations: 300 Ocean Avenue - Revere Position Summary: The Director of Business Development, Marketing & Enrollment serves as the strategic and operational leader responsible for driving the growth of the Neighborhood PACE program participants through coordinated business development, marketing, and enrollment efforts. This role integrates outreach strategy, market intelligence, referral relationship cultivation, brand awareness, and enrollment management into one cohesive function that ensures the program meets and exceeds set monthly participant enrollee goals. The Director oversees all aspects of referral generation, marketing campaigns, and participant conversion, ensuring alignment with organizational priorities, regulatory requirements, and the broader mission of expanding access to comprehensive, community-based care for older adults. By leading high-performing teams across business development, marketing, and enrollment, the Director ensures a seamless experience from initial interest through participant onboarding while ensuring maximization of efficiency, compliance, and participant experience satisfaction. Collaborate with executive leaders to develop and is charged with executing a comprehensive annual and quarterly Business Development and Marketing Plan aligned with NH PACE growth objectives and the broader NH strategy. Integrate business development, marketing, and enrollment strategies into a single coordinated roadmap effort that reflects market trends, pipeline analytics, and regulatory requirements and implications. Lead cross-departmental collaboration with clinical, operational, and health plan leadership to ensure alignment on PACE participant growth goals and ongoing engagement strategies. Serve as the primary liaison for all internal and external referral partnerships and outreach initiatives. Use data-driven insights to identify emerging opportunities, evaluate performance, and guide territory and referral strategy adjustments. Provide oversight of all demand-generation initiatives and ensure coordination with NH marketing for consistent branding and message delivery. Oversee the design and implementation of annual marketing campaigns and outreach efforts tailored to the PACE eligible population. EDUCATION: Bachelor's degree required, Master's degree in Business Administration, Healthcare Management, Marketing, or related field preferred . EXPERIENCE: Minimum of 7-10 years of progressive leadership experience in healthcare marketing, business development, or enrollment management, ideally within a PACE, managed care, or senior services setting. SKILLS/ABILITIES: Ability to use data to evaluate outcomes required Proven ability to lead high-performing teams across multiple functional areas. Strong understanding of PACE regulatory requirements, compliance standards, and participant eligibility processes. Demonstrated expertise in data-driven decision-making, CRM utilization (Salesforce preferred), and market strategy execution. Excellent communication, relationship-building, and presentation skills. Pay: $125,840 - $200,720 annually, based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $125.8k-200.7k yearly Auto-Apply 9d ago
  • Licensed Pediatric Social Worker

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 350 employees and over 62% of staff are bilingual. Job Description Full-Time, Salaried: 40 hours/week (Not Fee-For-Service) The Clinician will be responsible for completing outpatient intake assessments over a period of one to three individual assessment sessions. Upon completion of the assessment, the Clinician will present each case to the BHS multi-disciplinary treatment team. Other responsibilities include, but are not limited to: Work in tandem with the BHS Care Coordinator to schedule intake/assessment appointments for individuals referred for Outpatient Behavioral Health Appointments; Complete the bio-psycho-social assessment; Complete the TB and HIV Risk Assessments; Complete the Basis 24 and/or CANS as clinically indicated; Collaboratively develop a treatment plan; Complete a discharge note and/or summary as clinically indicated; Provide appropriate supported referrals for individuals not appropriate for outpatient BHS services; Develop and facilitate one outpatient treatment group and complete all required clinical documentation. To perform this job successfully, the individual must be able to read, and write proficiently in English. Qualifications One to three years of experience pediatric mental health. Individual must be able to complete behavioral health assessments and diagnosis. Master's Degree in Counseling related field required. LMHC or LCSW or LICSW or LMFT required. Bi-Lingual candidates strongly desired. Loan Repayment Eligible. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $66k-78k yearly est. 60d+ ago
  • Health Data Analyst- Clinical Informatics

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is currently hiring for a Health Data Analyst within in Clinical Informatics Department With nearly 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of January 2013. The Health Center is a diverse, community-based health care agency. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Job Description As an integral part of the Clinical Informatics department, the analyst will support the manager by providing clinical quality analysis to support the promotion of improved service and clinical outcomes. Essential Duties and Responsibilities Provide excellent customer service to staff and patients. Understand programs and evaluate EHR documentation to assess areas for improvement in patient level and clinical level data documentation and reporting. Collect and analyze data from our electronic health record (EHR) system (eClinicalWorks), to facilitate ongoing improvement in the provision of care across all direct patient care services. Design specifications for new reports.Modify existing reports as necessary. Validate new system reports. Facilitate the coordination, collection, and analysis of process and outcome data, for frequent reporting of clinical related data. Assist in developing systems and procedures to deliver quality metrics to clinical users when needed. Present product and analyses to internal and external stakeholders as required. Represent the organization at external meetings and events as needed. As a good steward of the data, work to ensure appropriate use and understanding of clinical data provided. Be able to keep abreast of professional information and technology through workshops and conferences. Work on assigned projects as needed, such as the Children's Mental Health Initiative (CMHI) Project. Qualifications The Health Data Analyst will possess a bachelor's degree in health IT, business or a healthcare related field. Training in Health Informatics, allied health, or other related field is preferred. A master's degree is desired but not required. A minimum of three years working in a healthcare setting is desired. Exposure to electronic health record system reporting tools is highly desired. Must have experience in Microsoft Access and Excel. Experience with database applications to perform data analysis is ideal. This position is grant funded for the first 1.5 years, then will be budgeted for by Clinical Informatics. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $71k-88k yearly est. 60d+ ago
  • Specialties/Primary Care Nurse

    East Boston Neighborhood Health Center Corporation 4.5company rating

    Winthrop Town, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: OB/GYN All Locations: 17 Main Street - WCHC Position Summary: A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department's immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Essential Duties & Responsibilities: Assess a patient through obtaining patient history and performing appropriate tests and observations. Communicate with the patient's provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime. Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room. Safely and effectively administers medications, tests and treatments as ordered. Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients. Qualifications and Requirements: Bachelor of Science in Nursing preferred. Completion of Accredited Nursing Program. Licensure in Massachusetts as an RN. BCLS certification per department policy. 1 year relevant nursing experience in a community health and/or ambulatory care setting preferred. Pay: $40/hr - $60/hr Based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $40 hourly Auto-Apply 45d ago
  • Dermatologist

    East Boston Neighborhood Health Center Corporation 4.5company rating

    Winthrop Town, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients. Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Specialties All Locations: Winthrop Position Summary: Dermatologist to provide comprehensive outpatient dermatology including skin biopsies and referrals for further treatment as needed Department Position Summary: In accordance with the Physician's Delineation of Privileges and under the direction of the Medical Director, the Physician will perform the following functions. Duties and Responsibilities: Assess, diagnose, and provide treatment recommendations for diseases and abnormalities affecting the skin, hair, and nails Prescribing medication and creating treatment plans, referring patients for surgery where necessary Monitoring patient progress and adjusting treatment plans as needed Assessing and updating patients' medical history, including keeping a record of patients' symptoms Informing and educating patients on available treatments and preventative skincare Referring patients to specialists in other fields as needed Keeping up to date with new medical procedures, topics, and scientific studies by attending seminars, conferences, and training programs Adhering to infection-control policies and protocols to protect patients and employees Collaborating with patients' primary care team for provision of comprehensive healthcare Skills: Excellent attention to detail during consultations with patients and reviewing medical records Effective interpersonal skills with the medical team and patients Manual dexterity to examine the skin, apply treatments, and perform minor minimally invasive procedures with use of local anesthetic Strong clinical diagnostic skills Competence in performing minor surgical and cosmetic procedures as requested by patients and when clinically appropriate Commitment to a high standard of care through the promotion and maintenance of skin health Capable of multitasking and working diligently in a fast-paced work environment Effective use of electronic medical record (EMR) to document encounters Practice Based Learning and Improvement: Monitors quality of own practice and participates in continuous quality improvement. Applies/conducts research studies pertinent to area of practice to improve outcomes. Uses evaluative information including peer review to improve care and practice. Interpersonal and Communication Skills: Provides guidance and counseling regarding management of health/illness condition. Communicates the patient's health status in a culturally, linguistically, and age-appropriate manner. Maintains confidentiality while communicating data and results in a manner that preserves dignity and privacy of patient. Provides a complete and legal record of care. Communicates clearly and respectfully with department staff and other internal and external stake holders. Professionalism: Collaborates with other health care professionals. Demonstrates knowledge of relevant legal regulations for physician practice. Uses sound judgement in assessing conflicting priorities and needs. Advocates for patients to ensure health needs are met. Accepts personal responsibility for professional development and the maintenance of professional competence and credentials. Reviews prescriptions as supervising physician as per state law and department policy. Assumes accountability for practice. Acts ethically to meet the needs of patients. Reports medication errors and unusual and unforeseen clinical outcomes in a timely fashion to appropriate clinical leadership. Systems Based Practice: Considers access cost, efficacy and quality when making care decisions. Participates as a member of an interdisciplinary team. Maintains current knowledge of the organization and of the relevant health center departments. Essential Duties and Responsibilities: Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization. Displays outstanding customer service skills when interacting with others at all levels of the organization. EDUCATION: Successful completion of medical degree as MD or DO. QUALIFICATIONS: Active Massachusetts medical license without restrictions. Board certified or board eligible in dermatology. Valid BLS certification. Experience working full-time as a dermatologist a plus Physical Environment: Working with all age groups. Frequent sitting, occasional standing & walking, pushing of wheelchairs, and lifting of 40lbs. Lifting includes moving patients from a stretcher to a bed. Job entails exposure to blood.
    $244k-492k yearly est. Auto-Apply 60d+ ago
  • Patient Registration Specialist- Spanish Speaking

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire a Patient Registration Specialist. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 400 employees and over 62% of staff are bilingual. Job Description Click here to Apply Faster: *************************************** Serve as the primary contact for new and established patients and customers accessing services at Lowell CHC. Greets and welcomes patients and customers in a welcoming and professional manner. Registers patients with accuracy and efficiency, updates demographics, verifies insurance eligibility and collects co-pays. Inform patients of their rights and responsibilities as an Lowell CHC patient. Work collaboratively with other members of the health care team in order to provide superior patient care delivery. Provides overall excellent customer service to every patient. • Meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner • Respect and maintain privacy and dignity of patients/clients and co-workers: assure patient/client confidentiality at all times. • Provide customers with courteous, friendly, fast and efficient service • Work efficiently both individually and within a team to accomplish required tasks • Assure the readiness of the registration areas for each working day, have front desk activities fully operational at the start of business hours • Assist patients in properly completing required forms, ensure that all required forms are obtained, completed and signed. • Accurately register and input patient demographics into the computer system according to practice protocol • Verify insurance coverage where applicable according to LCHC protocol, refer to health benefits department if needed • Assign chart numbers and organize new patient paperwork according to practice procedures and ensure that the medical record is ready for medical staff. • Collect cash and credit card payments, record payments, provide receipts as needed and balance co-payments at the end of your shift • Participate in staff and educational meetings • Provide excellent customer service to both external and internal customers • Perform other work-related duties as assigned • Oversee the registration area, ensuring that potential delays are communicated to patients and/or departments. • Maintains current knowledge of registration processes, health center systems and changes. • Works closely with Health Benefits, Referrals, Health Information and Clinical Departments to ensure all required information is gathered accordingly • Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center including the Welcome Desk. Qualifications High school diploma or equivalent, minimum of one year's experience in a customer service related position preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Experience working with diverse communities and understanding of multi-cultural beliefs, practices and cultures is a plus. Bi-Lingual: English and Spanish required. Schedule requires Tuesdays and Thursday evenings and rotating Saturdays as needed. Evenings may vary depending on coverage needed. Lowell Community Health Center Hours of Operations:Mon - Wed: 7:30 am - 8:30 pm Thu - Fri: 7:30 am - 5:00 pm Sat: 8:30 am - 1:30 pm To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must possess excellent customer service skills such as the following: Must be able to work independently and with other members of the team, possess good written and verbal communication skills, have the ability to get along with others while getting the job done, be culturally sensitive, friendly and an empathic listener. Must have patience, determination, and persistence to solve patients/customer issues and complaints. Possess strong commitment to the team, contribute expertise and follow leadership directives at appropriate times. Must be detail oriented and have the ability to multi-task. Data entry, computer and phone skills are required. Must have the ability to remain calm and professional in a fast paced environment. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
    $41k-47k yearly est. 60d+ ago
  • Reintegration Grant Program Manager

    Lynn Community Health Center 4.0company rating

    Lynn, MA job

    The Reintegration Grant Program Manager oversees the BSAS-BLM grant work including community interaction, grant reporting, compiling data, direct patient support, and interdisciplinary care consultation with the goal of creating positive transitions once incarcerated individuals are released into the community and reduce instances of recidivism. The BSAS-BLM Reintegration Grant works directly with the Middleton House of Corrections include three facilities.. The Essex County Pre-Release and Re-Entry Center is a-security facility for men, including a substance use treatment unit. Data reports from the Sheriff's Department show that inmates released from the CASE Units consistently have the highest recidivism rates compared to inmates released from other substance use treatment units and all other units at all three facilities. The Program Manager will oversee the day-to-day functions of patient recruitment, enrollment, and ongoing care. The Program Manager will work directly with grant funders and overseers from BSAS to maintain updated understanding of grant guidelines. The Program Manager will work directly with the complex addiction team on Marigold to facilitate care collaboration, specifically timely enrollment in MAT. The Program Manager will work directly with enrolled patients to provide guidance, structure and support. The Program Manager will collaborate with house of corrections staff through constant communication with MAT coordinators and inmates, both pre-release and once in the community. Enhance in-person visits and set up a day out of the week where care coordinators visit to recruit and present the program to bring awareness to more individuals who may qualify for services. The Program Manager will develop, maintain, and grow relationships with community based recovery support programs and services. Essential Duties & Responsibilities: Manage workflow of grant requirements (enrollment, engagement, community collaborations) Supervise .5 FTE reintegration CHW Ensure team works collaboratively with outpatient, inpatient multidisciplinary team, and house of corrections Facilitate and lead community groups for program participants Able to conduct intakes and provide case management Develop written materials and workflows for patient education and engagement to ensure patients are maximally engaged in leading their c Education/Experience: 5+ years related experience in delivering community based services. 5+ years of experience and /or training in substance abuse/behavioral health Preference for individuals who have worked in HOC setting Experienced in group facilitation 3+ years of experience as a community health worker or case manager QUALIFICATIONS: History of good attendance and a positive work attitude Strong organizational and communication skills Knowledge and understanding of organizational culture and the culture of Lynn Think and work independently and analytically on assigned projects to meet milestones and action items Effective time management Superior communication, planning, and client service skills Demonstrated integrity, dependability, sound judgment, teambuilding and resourcefulness to establish and maintain collaborative, positive, and effective working relationships with multiple and diverse multicultural environment of care and with community stakeholders Ability to listen carefully to understand, respond, and problem-solve efficiently and effectively to address concerns and interests of LCHC Strong computer skills, especially in MS Office suite products, e.g., Word, Excel, and PowerPoint Demonstrated supervisory or management experience. Demonstrated superb written language skills
    $40k-66k yearly est. Auto-Apply 38d ago
  • Youth Health Educator (Spanish Fluency)

    Lowell Community Health Center 4.3company rating

    Lowell, MA job

    Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description Serve as a Health Educator/Case Manager for the Teen BLOCK teen pregnancy prevention programming including recruitment, facilitation, training, program delivery, and counseling youth. Foster the development of at-risk youth from the ages of 13-18 with a focus on youth from Latinx cultural backgrounds. Assist with coordination of program including meetings, setting agendas, mentoring peer leaders to engage in meeting facilitation, and coordinating follow-up. Attend all appropriate trainings and weekly program meetings. Assist program members with health care, testing and treatment referrals and educate members on these processes. Support participants to develop skills and knowledge necessary for positive decision-making and supportive of themselves and others. Provide individual case management, counseling and support of participants with support from Clinical Supervisor. Assist with required data collection and evaluation reporting as directed. Collect input from parents, teens, community residents assuring target population representation in program decision-making processes and direction of outreach and education. Develop and maintain a positive working relationship with collaborating schools and service providers, including other Lowell Community Health Center Departments. Provide evaluation support to the Teen Pregnancy Prevention Coordinator Maintain standards that ensure quality of care in the delivery of program services and compliance with state and federal guidelines. Qualifications Required: Community organizing skills. Excellent verbal and written communication skills. Strong knowledge of prevention work, particularly sexuality education prevention. Strong presentation skills Two to four years' experience in an adolescent service setting or health related position Demonstrated experience working with diverse cultures. Bilingual in Spanish and English required. Must have reliable transportation. Proficient computer skills in MS Office are required. Preferred: Bachelor's Degree in Public Health, Health Education or related field Community Health Worker Training Certificate HOURS: Monday - Thursday 8:30am - 7:00pm Flexible nights and weekends. Grant funded position Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-52k yearly est. 60d+ ago
  • Certified Pharmacy Technician

    East Boston Neighborhood Health Center 4.5company rating

    Boston, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: PACE Pharmacy All Locations: 10 Garofalo Street - Revere PACE, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 Broadway Position Summary: Immediate full-time opportunity for a Certified Pharmacy Technician in our Nationally acclaimed Neighborhood PACE program. Seeking a Certified Pharmacy Technician that demonstrates integrity, attention to detail and dependability. These essential skills are necessary to assist clinical staff in the management of medication review. Will initially rotate between PACE centers. Organizational and time management skills required. Strong communication skills both verbal and written required to effectively engage with our participants and fellow healthcare workers. HS Diploma/GED and a current, valid, and unrestricted Pharmacy Technician license from the MA Board of Registration in Pharmacy required. Bilingual (English/Spanish) preferred. Pay Range Starting at $25.00 up to $38.00, depending on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $25-38 hourly Auto-Apply 42d ago
  • Employee Health & Wellness Manager

    Lynn Community Health Center 4.0company rating

    Lynn, MA job

    The Employee Health & Wellness Manager is responsible for promoting and maintaining the overall health and well-being of employees within Lynn Community Health Center. This role combines preventative healthcare strategies, wellness initiatives and occupational health services to ensure a safe, healthy, and productive workforce. Key Responsibilities: Manage fitness-for-duty attestations for clinical staff during initial credentialing and re-credentialing (every two years). Maintain documentation of fitness-for-duty attestations and track necessary follow-ups. Monitor and evaluate workplace risks and hazards, making recommendations to mitigate health and safety concerns. Maintain records of employee health assessments and track compliance with regulatory requirements. Develop and implement wellness programs aimed at improving employee health and reducing absenteeism in coordination with the LCHC Wellness Committee Ensure compliance with OSHA regulations, health and safety standards, and other relevant government guidelines. Qualifications: Education and Certification : Associate's degree in Nursing required, Bachelor's degree in Nursing (BSN) preferred Current Registered Nurse license in Massachusetts Certification to conduct ergonomics assessments preferred Certification in Occupational Health Nursing (COHN) preferred Experience : Minimum of 5 years' experience in a clinical or occupational health setting, with a focus on employee wellness, occupational health, or healthcare services Experience in managing workplace health and safety programs preferred Skills and Competencies: Strong knowledge of occupational health and safety standards Excellent communication and interpersonal skills to effectively work with diverse employee groups Ability to manage confidential and sensitive health information with discretion and professionalism Strong organization skills and the ability to manage multiple tasks simultaneously Proficient in Microsoft Office and other healthcare management systems Ability to work independently and as part of a team
    $38k-66k yearly est. Auto-Apply 27d ago
  • Medical Assistant

    North Shore Community Health 3.8company rating

    North Shore Community Health job in Peabody, MA

    North Shore Community Health (NSCH) is an industry leader in exceptional delivery of community healthcare. We are looking for a Medical Assistant (MA) for our Peabody Family Health Center. Reporting to the Clinical Nurse Manager the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and laboratory duties. The MA is expected to take a very active role within the team in terms of ongoing duties and in seeking constant improvement to the processes. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides: Comprehensive primary care. Dental services. Behavioral health care. Care management. Pharmacy services. Substance abuse disorder treatment. Nurse care management. Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services. As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits. We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities. Mission North Shore Community Health's mission is to build healthy communities by providing exceptional care to all. Vision Healthy People | Vibrant Communities Values Accountability We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do. Integrity Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement. Empathy Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients. Courage We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy. Respect NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork. Commitment NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values. EEO Statement: We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Duties/Responsibilities: Provides outstanding customer service, both to internal and external customers Screens patients according to established protocol, including but not limited to height, weight, urine testing, hematocrits, vision testing, blood pressure, PHQ-9 Prepares paperwork for referrals and provides translation services as needed Obtains tests as delineated and sets up procedures listed under the MA competency checklist. Performs the tasks within the EMR as listed in the MA competency checklist Participates in the orders, hospital discharge, and ER tracking Clean and stock exam rooms, maintain sterilization statistics, and an inventory control system Perform quality assurance tests as necessary Answers phone or EMR messages when needed. Contact patients via letter, telephone, or patient portal and schedule patients as required. HIPAA: Maintains integrity and completeness of medical records and patient confidentiality Copies and faxes documents as needed Manages durable medical equipment requests. Assists with visiting nurse referrals and prior authorizations Performing additional duties to fulfill NSCH's mission as assigned Completion of NSCH-required Compliance Training before the deadline Requirements Graduate of a Medical Assistant program preferred Experience working in a medical field as a CNA, EMT, Phlebotomy and other related fields Students in a Medical field Completion or willingness to complete Basic Life Support training (CPR) Ability to work effectively as part of the team Willingness to be flexible about work assignments Strong interpersonal and communication skills The ability to float between the three sites and work from home at times Bilingual especially Spanish or Portuguese a plus Current vaccination against pertussis and tetanus Competency in working with Microsoft Office Suite and GE Centricity is a plus As a health center, NSCH expects all employees to receive all required vaccinations and health screenings each year. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID19, including providing proof of having received the COVID 19 vaccine, unless a religious or medical exception is granted. All prospective employees are required to be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at ************. At North Shore Community Health, we are dedicated to building a diverse workforce. Are you excited about this role but feel that your past experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside of Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene. For Information Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $19.72 - $27.76
    $39k-44k yearly est. Easy Apply 60d+ ago

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