Loan Services Representative jobs at Northeast Bank - 103 jobs

Merchants Bank, Winona, has an opening for a full-time Loan Servicing Representative. This position involves data input and maintaining all types of loans (Commercial, Real Estate and Consumer) in the database. Also works with loan payments, taxes, insurance, and escrow functions. This position involves working with external and internal customers via telephone, providing accurate and appropriate information, and timely follow-through. A high level of accuracy with data entry and ability to problem solve required. Must be able to multi-task and prioritize, work as a team, be organized, and able to research. Excellent customer service skills required. This full-time position will generally be 32 hours/week. Hours will vary Monday-Friday between 8:00am - 5:00pm. Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options. Please click on Apply Now or apply in person at Merchants Bank, Winona (102 E 3rd Street). Questions can be emailed to ********************. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: Under limited supervision, performs a variety of Loan Servicing functions in connection with Commercial, Real Estate and Consumer loans by following established policies and pro cedures set forth for the Department. Is responsible for data input and inquiries relative to all lending functions of the Bank. Responsible for timely and accurate transaction processing and reporting of loan information, as well as extensive customer service via phone, email, and occasionally in person. Essential Duties: Employees with this job description are cross trained in all areas. While individuals may focus on specific shared daily duties, they must possess the ability over time to perform all the duties listed below. Regular, dependable attendance and punctuality are essential functions of the job. Adherence with financial requirements and regulations is required. Employee will be expected to contribute to a positive working environment through words and actions. Employee will be expected to work as a TEAM, in addition to completing individual responsibilities. Employee will be expected to greet internal and external customers in a friendly and outgoing manner. Employee will be expected to take responsibility to insure that internal and external customers receive outstanding service. Employee may be asked to perform other duties as required by business needs. Employee will be expected to complete compliance and product knowledge assignments timely. General: Responds to internal and external customer phone or written loan inquiries in a courteous, prompt (immediately or within 4 hours) and accurate manner by phone, as well as, through written cor respondence Distributes a wide variety of reports both within and outside the department; Possesses knowledge and understanding of reports which remain within the department; Maintains proper retention of reports within department Researches identified customer and computer system problems utilizing problem solving skills to hypothesize causes; Communication including recommendations with Manager/Assistant Manager for correction and prevention of continued problems Annually reviews and prepares interest paid statements Successfully completes “help desk” responsibilities in a timely and accurate manner. This includes all incoming servicing email, workflow items for late fee waivers, loan payments and advances, troubleshooting issues, as well as being the first individual to pick up the telephone by the second ring. Performs other duties as requested by manager/assistant manager within the Bank. Emphasis: Payment/General Servicing: Input of all real-time loan payments and loan advances for all MFGI locations Loan maintenance as required for all MFGI locations, including but not limited to, coupon books, payment schedule modifications, auto deducts, ACH, FTM, payment and/or interest rate changes, risk rating changes, collateral changes, officer number changes, etc. ACH or FTM setup and account review to ensure transactions are accurate & timely Reviews and processes daily, weekly, and monthly loan reports Completes consumer loan input, including Overdraft & Home Equity Lines of Credit for all locations Completes commercial new loan, renewal, change in terms loan input for all locations Input purchased and sold commercial loan participations on Signature system Reviews commercial participation reports and transacts/dialogs with participating banks Complete setup of new dealers in floorplan software and manage daily disbursements Completes retail and correspondent mortgage boarding for all locations Input sold participations for Secondary Market mortgage portfolio (sold to Fannie Mae/Freddie Mac) Place loans in non-accrual and charge-off on Signature system and prepare accounting histories and payoff statements, when requested Servicemembers Civil Relief Act (SCRA) processing and tracking Manages credit bureau reporting, monitoring of error reports and resolution of disputes, as required by Fair Credit Reporting Act (FCRA) Completes monthly Federal Housing Association (FHA), Veterans Administration (VA), Rural Economic Development, and Agriculture Best Management Practices Loan Program (AgBMP) reporting Emphasis: Secondary Market Servicing: Performs all servicing functions for secondary market investors (Freddie Mac & Fannie Mae) loans, i.e. reporting payoffs and daily transaction activity, remittance of cash, participation input, property loss claims management, escrow processing, cancellation or private mortgage insurance, etc. Utilizes Freddie Mac and Fannie Mae WEB applications for communication and transfer of data Processing in Signature system of all mortgage modification and deferral loans Reports & reconciles investor accounts monthly per secondary market guidelines and as required by external auditors Emphasis: Escrow Servicing: Ongoing monitoring, maintenance, and disbursement of all escrow accounts for payment of homeowners insurance, flood insurance, private mortgage insurance, FHA mortgage insurance, USDA guaranty fees and property taxes Manage property loss claims for all mortgage loans, as required by Secondary Market guidelines Provides annual PMI disclosures to all upfront and monthly private mortgage insurance loans. Responds to written requests for cancellation of PMI, as required by Regulation and Secondary Market guidelines and completes automatic PMI terminations based on original value when loan is at 78% LTV Annually inquires with each State/County on status of taxes paid for all non-escrow customers with appropriate notification per established pro cedures Ongoing follow-up with insurance agents to obtain initial insurance policies for credit file as required by secondary market and errors & omissions policy Verification of adequate coverage and importing of all insurance policies to electronic storage Provide annual escrow statements, including statements for modified loans, that require a longer timeframe for the spread of any shortage and/or deficiencies Working Conditions: Inside working environment, very low noise level. Physical Demands: Work is performed primarily sitting at a desk. Requires a high degree of finger dexterity, very good finger-eye coordination. Mental Demands: Requires above-average aptitude in the area of math/number skills, and evaluation/reasoning skills. Above-average skill in problem analysis and problem solving. Ability to speak with clarity and articu late thoughts and ideas well. Must be able to remain calm under pressure and relate to all types of personalities. Skill Requirements: Independent thought, good organization, self-motivation to complete tasks and remain on schedule with minimal supervision. Personal com puter skills, good typing skills, effective telephone and written com munication skills. Amiable personality; team player. Relationships: Responsible to the Loan Operations Manager for clarification of position responsibilities and authority and for proper interpretation. Position will have extensive phone and written interaction with cus tomers and staff. Extensive person-to-person interaction with staff. Must have ability to work in a team environment. Personal man ner to enhance the overall professional image of the Bank.

Schedule Mon-Fr 9:45am-6:45pm every other Saturday 8am-4:30pm What You'll Do Summary/Objective: Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required. This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process. Taking additional call types will be required at times due to business needs. Must understand all DCU products, services, processes, and procedures. Proactively identify member needs and effectively cross sell appropriate products and services. Supports DCU's mission, vision and business goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answer inbound phone calls in a high-volume contact center. * Efficiently assist members with inquiries about DCU loan products, the application process and other calls related to loan questions. * Proficiently originate and process consumer loan applications for automobiles, personal loans, and credit cards. * Review credit reports and determine loan eligibility through automated underwriting and/or Loan Officer review. * Review required applicant documentation including income verification, purchase agreements etc. * Adhere to borrower/lender compliance requirements and DCU's internal policies and procedures. * Complete required trainings on compliance, DCU products/services and lending guidelines. * Support DCU's Success Sharing Goals by referring and cross selling other DCU products and services. * Achieve job expectations for schedule adherence, call efficiency, sales goals and other metrics. * Become registered through the Nationwide Multistate Licensing System to obtain Mortgage Loan Originator licensing. * Answer general questions for and originate Mortgage and Home Equity applications. * Participate in performance development by being receptive to constructive coaching feedback from Assistant Managers, Performance Leads and Senior Specialists * Foster teamwork and strive to strengthen relationships between the Information Center Staff and staff in DCU's support departments. * Accurately process transactions, file maintenance and all other member requests. * Make process improvement recommendations in an effort to improve the efficiency of operations in the Information Center and/or other areas of the Credit Unions. * Perform other job-related duties as assigned or requested. * Complies with regulatory compliance and assigned training requirements. What You'll Need Education and Experience Requirements: * High School diploma or equivalent * 6 months prior contact center or 6 months lending experience required Additional Eligibility Requirements: * Excellent communication and phone etiquette. * Proficient computer skills and ability to learn new software. * Strong troubleshooting, multitasking, organizational, and time management abilities. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $21.50 - $24.10/hour

**Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. **What you'll do:** + Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. + Enter or verifies information into loan origination system. + Reviews new loan documentation to assure accuracy. + Submits file to Wholesale Account Manager for processing. + Assists departmental support staff when necessary **What you'll need:** + Maintains moderate confidential information concerning loan applicants. + Requires some organizational skills and ability to work on several files simultaneously. + Requires some communication with internal office staff + Moderate coordination for various duties required. + Office machines such as computer, copiers, fax machines + Sitting for extended time periods. + Hearing and vision within normal range. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Moderate computer skills and working knowledge of Microsoft Office products + High school diploma or equivalent work experience. + Two to four years loan setup experience **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. **What you'll do:** + Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. + Enter or verifies information into loan origination system. + Reviews new loan documentation to assure accuracy. + Submits file to Wholesale Account Manager for processing. + Assists departmental support staff when necessary **What you'll need:** + Maintains moderate confidential information concerning loan applicants. + Requires some organizational skills and ability to work on several files simultaneously. + Requires some communication with internal office staff + Moderate coordination for various duties required. + Office machines such as computer, copiers, fax machines + Sitting for extended time periods. + Hearing and vision within normal range. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Moderate computer skills and working knowledge of Microsoft Office products + High school diploma or equivalent work experience. + Two to four years loan setup experience **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Title: Senior Commercial Loan Servicing Representative Department: Loan Servicing Reports to: Loan Servicing Officer Supervises: None Classification: Non-exempt Date Prepared: October 27, 2025 Summary / Objective The Senior Commercial Loan Servicing Representative responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Experience & Education Requirements: Bachelor's degree or equivalent lending experience Background in financial institution's real estate, commercial and/or consumer lending procedures Excellent understanding of lending procedures, Federal and State lending regulations Proven customer service skills Essential Job Functions: Responsible for booking and/or modifying commercial loans. This entails the ability to read and interpret promissory notes and modifications agreements to establish the proper schedules and data in the system that will reflect the contract with the member. Must be able to use sound judgment when selecting codes such as property type, account type, flags, etc. as each of these is critical to the system and reporting Perform a post-closing review of all new loans and amendments for compliance and accuracy, while working closely with the closing attorneys and relationship managers to ensure that all changes are completed, and loans are closed in compliance with the approval. Review legal documents for accuracy and completeness. Maintain, manage, and track all pending and outstanding loan documents, resolve exceptions and ensure that any missing or incorrect information is identified and promptly corrected Ensure collateral recording information is secure and maintained in the core banking system Monitor, maintain and update rate and payment change records as required. Send adjustment notices to customers and respond to any customer inquiries or concerns. May manually calculate daily interest rate and per diem rate for customer/lender/attorney. Review various reports to clear system errors and update loans as needed Research and resolve servicing issues in support of loan officers and customers within the scope of authority and expertise. Perform complex transactions, and loan payments, including but not limited to recalculating principal, interest and other payment information for accounts and performing escrow as necessary. Monitor real estate taxes, flood & hazard insurance, and other charges on secured properties Instruct vendors to impose forced-placed insurance coverage on acquired properties, ensure proper coverage, and pay premiums. Process commercial mortgage, commercial loan, and construction loan payoff requests from internal and external customers Prepare paid off documentation for the customer and/or attorney, releasing collateral liens Review various daily monitoring reports to ensure payments were processed correctly. Adhere to timelines and deadlines established based on client needs and department workflow. Perform other job-related duties as assigned by Managers(s). Qualifications Required knowledge, skills & abilities: Excellent knowledge of banking regulations and policies and procedures Knowledge of loan processing practices, methods and procedures Knowledge of Commercial, Real Estate and Consumer loan files and documents Excellent interpersonal, communication & computer skills Ability to apply critical thinking and problem-solving skills Ability to provide courteous, knowledgeable and professional customer service on the phone Ability to assume responsibility, display initiative, exercise good judgment and make and act upon decisions with minimal supervision. Ability to perform accurate data input into a variety of software; COCC, DNA preferred, yet not required Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Requires manual dexterity and sitting and standing for longer periods of time Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.

Job DescriptionSUMMARY/OBJECTIVE: The Residential Loan Servicing Representative performs a variety of activities in conformance with established bank policies, procedures and objectives while providing the highest level of service and responsiveness to customers and co-workers. ESSENTIAL FUNCTIONS: Sets up new residential mortgage, construction mortgage and equity lines of credit into core processing system promptly after closing & funding. Reviews new loans booked by other staff members for accuracy and completeness. Maintains a log of incomplete or missing documents and follows-up with the Attorneys' office and/or branch personnel to clear up the issue. Organizes new loan file for scanning and filing. Performs general ledger reconciliations daily and monthly for assigned accounts. Responds to verbal & written requests for loan payoffs from attorneys and customers. Processes payments and payoffs daily, completes required general ledger tickets under dual control and produces balance sheet at end of day. Receives daily hazard insurance mail and reviews the daily and weekly reports provided by our vendor for ongoing tracking. Maintains report for Residential loans with flood insurance, ensures that coverage is adequate and in force for the life of the loan. Responsible for the timely payments of real estate taxes for both Residential & Commercial loans. Works closely with Tax Service to maintain current data on their system and ours. Assists with reviewing the periodic escrow disclosure notices and handles customer calls on the annual escrow analysis results. Processes re-amortization schedules, as a result of substantial principal curtailments. Works with the vendor to force place hazard or flood insurance when needed. Responsible for the payment of PMI premiums, escrowed hazard & flood insurance premiums to the third-party vendor. Monitors and maintains monthly rate changes for Adjustable Rate Mortgages. Sends notices to borrowers and responds to customer inquiries. Prepares regular and confirmatory mortgage discharges and related correspondence for paid loans to attorneys and/or borrowers. Performs monetary and non-monetary maintenance on covered loans under dual control. Performs any function within scope of authority and expertise to support department goals, as assigned by the manager. Handles a variety of internal and external residential loan servicing calls. Receives incoming wires for loans purchased and prepares a funding sheet for manager's approval. Processes loan transfer transactions on Core Processor, on MERS and on People Soft. Ensures that the Transfer of Servicing letters are mailed to Borrowers. Prepares outgoing wires for Investor remittances, funding of new loans and payment of real estate taxes via CoreLogic. May serve as the Receptionist for the Residential Lending area. JOB QUALIFICATIONS: Familiarity with investor reporting experience is preferred. 1-3 years of experience in Residential Lending preferred. Associates degree or equivalent relevant work experience. Must be detailed, organized and customer service oriented. Should possess intermediate technology skills, including knowledge of Word & Excel, and working with a core processor. Team player with a positive attitude. The hourly rate range for the Residential Loan Servicing Representative is $26.50 - $28.85 per hour About Northern Bank & Trust Company Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit ************ or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/). Powered by JazzHR ZbZ7POjFeN

**Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. **What you'll do:** + Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. + Enter or verifies information into loan origination system. + Reviews new loan documentation to assure accuracy. + Submits file to Wholesale Account Manager for processing. + Assists departmental support staff when necessary **What you'll need:** + Maintains moderate confidential information concerning loan applicants. + Requires some organizational skills and ability to work on several files simultaneously. + Requires some communication with internal office staff + Moderate coordination for various duties required. + Office machines such as computer, copiers, fax machines + Sitting for extended time periods. + Hearing and vision within normal range. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Moderate computer skills and working knowledge of Microsoft Office products + High school diploma or equivalent work experience. + Two to four years loan setup experience **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Because Seamen's remains a relatively small Community Bank, it is expected that all employees will contribute above and beyond the duties that are listed in any “job description” or “posting.” In addition to the duties listed below, all employees are expected to perform any function necessary within the scope of expertise and authority to provide the highest level of customer service and to increase the productivity of the Bank. It is expected that all employees will continually strive to improve, by educational resources made available, especially regarding security and compliance procedures. Summary: The role of the Loan Servicing Representative is to work with the AVP of Loan Servicing and in the day-to-day servicing as it pertains to all types of loans being serviced by the Department, including new loan input, report balancing, file maintenance, escrow processing, etc. Personnel new to the position will receive training and assistance in learning all aspects of the position. The responsibilities below will be learned on the job. Candidates who are looking to explore a new role, can quickly learn, and able to “think outside the box” are encouraged to apply. Essential Duties and Responsibilities include the following: Reviews daily, weekly and monthly FIS reports related to rate changes, error reports, edit reports, unapplied funds, escrow processing, etc. for accuracy and makes corrections when warranted. Reviews file maintenance of customer accounts when discrepancies are discovered. including bill maintenance, auto pay tracking and maintenance, etc. Assist in coordinating tax escrow processing for all loans in which tax escrow is collected in accordance with bank policy & procedures. Assist all other escrow processing and annual escrow analysis processing (ie. PMI, Life, Hazard, Flood Insurance, etc.). Processes name and address changes, and other day-to-day file maintenance. Issues and/or processes payoffs, loan payments, construction advances, HELOC and LOC advances as well as HELOC check reorders. Prepares and issues Mortgage Discharge documentation, cancellation of notes, and vehicle titles to Borrowers when the loan is paid off. Assist in monitoring ECOA Credit reporting. Assist in Payment and Rate change Modifications. Assist with Year End Processing such as annual statements. Assist Fannie Mae Loan Delivery. Inputs and uploads Construction, Residential, Consumer and Commercial Loan files into FIS system and reviews checklists to ensure all documentation is accounted for. Assist in maintaining construction disbursements. Assist in updating Hazard and Flood Insurance Policies and expiration. Additional responsibilities may include: Review, mailing, scanning and filing of Rate Change Notices, etc. Other miscellaneous day to day duties as instructed by a manager or supervisor. Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent, preferably with 2-4 years of bank-related experience or training. Basic ability to read, analyze, and interpret financial reports/statements. Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets. Pay range: $29.89/hour - $37.44/hour

Because Seamen's remains a relatively small Community Bank, it is expected that all employees will contribute above and beyond the duties that are listed in any “job description” or “posting.” In addition to the duties listed below, all employees are expected to perform any function necessary within the scope of expertise and authority to provide the highest level of customer service and to increase the productivity of the Bank. It is expected that all employees will continually strive to improve, by educational resources made available, especially regarding security and compliance procedures. Summary: The role of the Loan Servicing Representative is to work with the AVP of Loan Servicing and in the day-to-day servicing as it pertains to all types of loans being serviced by the Department, including new loan input, report balancing, file maintenance, escrow processing, etc. Personnel new to the position will receive training and assistance in learning all aspects of the position. The responsibilities below will be learned on the job. Candidates who are looking to explore a new role, can quickly learn, and able to “think outside the box” are encouraged to apply. Essential Duties and Responsibilities include the following: Reviews daily, weekly and monthly FIS reports related to rate changes, error reports, edit reports, unapplied funds, escrow processing, etc. for accuracy and makes corrections when warranted. Reviews file maintenance of customer accounts when discrepancies are discovered. including bill maintenance, auto pay tracking and maintenance, etc. Assist in coordinating tax escrow processing for all loans in which tax escrow is collected in accordance with bank policy & procedures. Assist all other escrow processing and annual escrow analysis processing (ie. PMI, Life, Hazard, Flood Insurance, etc.). Processes name and address changes, and other day-to-day file maintenance. Issues and/or processes payoffs, loan payments, construction advances, HELOC and LOC advances as well as HELOC check reorders. Prepares and issues Mortgage Discharge documentation, cancellation of notes, and vehicle titles to Borrowers when the loan is paid off. Assist in monitoring ECOA Credit reporting. Assist in Payment and Rate change Modifications. Assist with Year End Processing such as annual statements. Assist Fannie Mae Loan Delivery. Inputs and uploads Construction, Residential, Consumer and Commercial Loan files into FIS system and reviews checklists to ensure all documentation is accounted for. Assist in maintaining construction disbursements. Assist in updating Hazard and Flood Insurance Policies and expiration. Additional responsibilities may include: Review, mailing, scanning and filing of Rate Change Notices, etc. Other miscellaneous day to day duties as instructed by a manager or supervisor. Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent, preferably with 2-4 years of bank-related experience or training. Basic ability to read, analyze, and interpret financial reports/statements. Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets. Pay range: $29.89/hour - $37.44/hour Powered by JazzHR yb FgrobPdg

WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people! Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being. WHAT YOU'LL DO: The Commercial Loan Portfolio Specialist will provide support to the Commercial Lending team to ensure a high level of commercial loan portfolio quality. This includes monitoring the portfolio, reports, service participation loans, and covenants while maintaining compliance with regulations, policies and procedures. This position is also responsible for providing assistance with various commercial lending tasks as needed and demonstrating a strong internal and external customer service focus throughout. WHAT YOU'LL BRING: Availability to work 40 hours per week Monday through Friday between the hours of 8:00am - 5:00pm at our Plymouth Corporate Office location; non-exempt. In addition: Bachelor's degree, preferably in Business or related, or equivalent work experience. 2+ years of related experience, preferably in the financial services industry. Experience with credit/business lending, preferred. PC proficiency with Microsoft Office Suite, Internet, and Outlook/E-mail or equivalents. Excellent written and verbal communication skills. Demonstrated ability to work in a multi-tasking environment, to include organizing and prioritizing work. Ability to work individually and as a team player, being flexible and dependable. Ability to work in a complex, rapidly changing environment. A high level of professionalism while displaying strong interpersonal skills. Compliance with the Bank Secrecy Act and all its provisions. Ability to pass a pre-employment drug test and various background checks. Regular and reliable attendance at the workplace. WHAT WE OFFER: The salary range for this position is $19.00 to $24.00 per hour. In addition, we offer: Competitive pay and incentive programs for all positions. Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan. Affordable dental and vision insurance coverage. Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy. 10+ paid holidays each year. Up to 16 hours of paid time annually to volunteer for organizations you are passionate about. 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not. Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account. Employer-paid Short Term and Long Term Disability benefits. Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents. Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees). Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more. Special employee discounts when you join TruStone Financial as a credit union member. Employee activities, events, discounts, and many other great benefits and perks! TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people! Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being. WHAT YOU'LL DO: The Commercial Loan Portfolio Specialist will provide support to the Commercial Lending team to ensure a high level of commercial loan portfolio quality. This includes monitoring the portfolio, reports, service participation loans, and covenants while maintaining compliance with regulations, policies and procedures. This position is also responsible for providing assistance with various commercial lending tasks as needed and demonstrating a strong internal and external customer service focus throughout. WHAT YOU'LL BRING: Availability to work 40 hours per week Monday through Friday between the hours of 8:00am - 5:00pm at our Plymouth Corporate Office location; non-exempt. In addition: Bachelor's degree, preferably in Business or related, or equivalent work experience. 2+ years of related experience, preferably in the financial services industry. Experience with credit/business lending, preferred. PC proficiency with Microsoft Office Suite, Internet, and Outlook/E-mail or equivalents. Excellent written and verbal communication skills. Demonstrated ability to work in a multi-tasking environment, to include organizing and prioritizing work. Ability to work individually and as a team player, being flexible and dependable. Ability to work in a complex, rapidly changing environment. A high level of professionalism while displaying strong interpersonal skills. Compliance with the Bank Secrecy Act and all its provisions. Ability to pass a pre-employment drug test and various background checks. Regular and reliable attendance at the workplace. WHAT WE OFFER: The salary range for this position is $19.00 to $24.00 per hour. In addition, we offer: Competitive pay and incentive programs for all positions. Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan. Affordable dental and vision insurance coverage. Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy. 10+ paid holidays each year. Up to 16 hours of paid time annually to volunteer for organizations you are passionate about. 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not. Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account. Employer-paid Short Term and Long Term Disability benefits. Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents. Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees). Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more. Special employee discounts when you join TruStone Financial as a credit union member. Employee activities, events, discounts, and many other great benefits and perks! TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people! Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being. WHAT YOU'LL DO: The Commercial Loan Portfolio Specialist will provide support to the Commercial Lending team to ensure a high level of commercial loan portfolio quality. This includes monitoring the portfolio, reports, service participation loans, and covenants while maintaining compliance with regulations, policies and procedures. This position is also responsible for providing assistance with various commercial lending tasks as needed and demonstrating a strong internal and external customer service focus throughout. WHAT YOU'LL BRING: Availability to work 40 hours per week Monday through Friday between the hours of 8:00am - 5:00pm at our Plymouth Corporate Office location; non-exempt. In addition: * Bachelor's degree, preferably in Business or related, or equivalent work experience. * 2+ years of related experience, preferably in the financial services industry. * Experience with credit/business lending, preferred. * PC proficiency with Microsoft Office Suite, Internet, and Outlook/E-mail or equivalents. * Excellent written and verbal communication skills. * Demonstrated ability to work in a multi-tasking environment, to include organizing and prioritizing work. * Ability to work individually and as a team player, being flexible and dependable. * Ability to work in a complex, rapidly changing environment. * A high level of professionalism while displaying strong interpersonal skills. * Compliance with the Bank Secrecy Act and all its provisions. * Ability to pass a pre-employment drug test and various background checks. * Regular and reliable attendance at the workplace. WHAT WE OFFER: The salary range for this position is $19.00 to $24.00 per hour. In addition, we offer: * Competitive pay and incentive programs for all positions. * Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan. * Affordable dental and vision insurance coverage. * Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy. * 10+ paid holidays each year. * Up to 16 hours of paid time annually to volunteer for organizations you are passionate about. * 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not. * Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account. * Employer-paid Short Term and Long Term Disability benefits. * Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents. * Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees). * Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more. * Special employee discounts when you join TruStone Financial as a credit union member. * Employee activities, events, discounts, and many other great benefits and perks! TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

Salary Grade: COMM The Home Loan Specialist plays a key role in helping our valued clients get where they want to be. The Home Loan Specialist will consult with each client, and using Fidelity Bank's C.A.R.E. Process, the Home Loan Specialist will design lending solutions that meet each client's home financing needs. The Home Loan Specialist will originate first and second mortgage loans and secure mortgage and home equity lines/loan applications for the Bank, using the LifeDesign Banking approach to provide Clarity so each client can move forward with Confidence. We are currently seeking Home Loan Specialist candidates with proven capabilities connecting with, and supporting, the diverse array of clients in our local communities. ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES: Provides the highest level of client service in a positive, courteous and enthusiastic manner to colleagues, clients and the community. Develops and implements a broad-based business development program including realtors, CPAs, attorneys, brokers, personal referrals, etc. Visits realtors regularly and acts as liaison between vendors and the Bank. Maintains a thorough knowledge of all Bank loan products, services, policies and procedures. Ensures compliance with all applicable laws and regulations including, but not limited to, the Equal Credit Opportunity Act, Truth in Lending, Real Estate Settlement Procedures act, Massachusetts Adjustable-Rate Mortgage regulations and The Home Value Code of Conduct. Interviews applicants and takes mortgage applications. Maintains availability for meetings at assigned Banking Centers. Obtains all documentation and fees necessary for efficient processing including utilization of all systems needed for processing the applicant information. Communicates with vendors and applicants regarding the status of applications in process. Maintains and submits weekly log of activities, including real estate offices visited, broker meetings, applications taken and other relevant information. Represents the Bank at Board of Realtor meetings. Participates in mortgage programs and seminars and performs other functions designed to enhance the Bank's visibility and image in the real estate community. Collaboratively serves as a backup contact for other Home Loan Specialists when they are unavailable or on vacation. Other duties as may be required. QUALIFICATIONS: Four years related mortgage lending or origination experience preferred. Excellent sales, business development, organizational and communication skills. Able to learn and effectively use required technology and applications. Able to work outside of typical business hours and travel extensively within the Bank's business (lending) community. Must have cyber security awareness to protect the digital environment, the Bank, and customers Commission-based role

Job Description Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid option to allow for occasional remote work, primarily working out of the Mankato or Rochester, MN office locations. The contributions you will make: Facilitates the client journey through the processing of new PCA loans, including all aspects of product delivery before, during and after closing. Serves as a client point of contact, establishing strong relationships through exceptional levels of service. Maintains a high degree of accountability throughout the loan life cycle, including aggregating and organizing all loan documentation, retaining accurate and complete electronic files, completing loan due diligence tasks, preparing loans for booking and completing post-close activities. A typical day: Loan Processing and Client Service Serves as a client point of contact, establishing strong relationships through exceptional and consistent service. Proactively identifies client needs and resolves a variety of requests via phone, online and in-person to ensure a positive and consistent experience. Collaborates with the Sales Team across all Compeer locations to obtain pre-qualification information, including gathering prospect or client information (e.g. drivers' licenses, financials, information pertaining to scope of operations, and entity documentation) necessary to qualify a loan opportunity. Works proactively with Sales across regions in order to meet tight deadlines. Prepares accurate operating and term loan documents for new loans, from the point of loan application through loan finalizing to include monitoring of closing conditions, ensuring accuracy. Serves as the Deal Champion on all submitted loans by having a broad working knowledge of Association processes and policy. Assists in following Territorial Concurrence procedures, ensuring compliance with regulations. Ensures accuracy of loan pricing and fees and document any exception approvals; prepares rate lock agreement and monitor closing deadlines. Completes loan verification requirements related to loan documents, reviews entity and trust documentation and ensures compliance with applicable regulations. Partners with respective parties to ensure loan conditions are satisfied. Provides back up support to office location, as needed, in order to meet client needs. This includes but is not limited to coverage during business hours. Post-Closing Activities Approves money movement and books loans. Uses thorough understanding of chattel collateral, following up on UCC terminations or other lien releases, obtaining vehicle titles, and ensuring first lien position. Obtains assignment of indemnity as required for insurance. Maintains accuracy of the chattel tracking system and coordinate with teammates to enhance the client experience. Maintains understanding of and ensures compliance with all regulations and procedures associated with loan closing. The skills and experience we prefer you have: High school diploma or GED. Entry-level experience in loan processing or similar role. Demonstrated understanding of collateral and perfecting liens. Keen eye for detail, which ensures accuracy and compliance in all loan documentation and processing steps. Strong communication skills and ability to effectively serve as a liaison between internal and external parties. Proficient in Windows environment using Microsoft Word, Excel and Outlook and ability to learn/use new systems (e.g. loan origination), applications and other related technology products. How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$41,300-$65,000 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

The Consumer Loan Processor is responsible for processing and booking consumer loans within the Loan Origination System to INSIGHT. The Loan Processor is also responsible for reviewing and verifying supporting documents submitted by branch personnel and loan applicants to ensure accuracy. Essential Functions/Position Responsibilities: · Review applications received, contact the applicant(s) for any missing information on the application such as purpose of the request and terms of the loan. · Utilizes Meridianlink Loan Origination System by using features such as ordering credit reports, obtaining NADA collateral values, IQQ GAP, Mechanical Breakdown Protection, Debt Protection and Docusign. · Maintain clear, professional communication with branch personnel, Underwriters and loan applicants regarding loan status, documentation required, and loan closing instructions. · Contact branch personnel to reach out to applicant(s) to schedule closings once loan is clear to close if the applicant(s) would like to close in a branch. Loan Processor is responsible for completion of the funding information such as dates, GAP, MBP, Debt Protection and autopay. If the applicant(s) elects to close electronically, the Loan Processor would prepare the closing documents and send them to the applicant(s) to sign electronically through Docusign. Once electronically signed documents are received, the Loan Processor is responsible for booking the loan to INSIGHT, prepare check to print in branch if applicable and combine statement. · LSI Fulfillment - Review personal loan closing package prepared by LSI to ensure accuracy prior to LSI sending out to applicant(s) for signatures. Once the loan is booked by LSI, review rate, term and combine statement in INSIGHT. · Ancillary Products - must be familiar with all types as the Loan Processor will be required to cross sell GAP, Mechanical Breakdown Protection and Debt Protection. · Cross selling other consumer loan product(s) - Meridianlink Loan Origination System prequalifies applicants for other consumer loan products. Loan Processor is responsible to cross sell whatever products they may prequalify for such as VISA Platinum/VISA Rewards Credit Cards, personal loans and/or vehicle loans. · Provide routine information concerning the credit union, its services, and its policies. · Monitor pipeline weekly, following up with applicants on existing loan application in process. Requirements Experience Two to three years' consumer lending experience preferred. Education/Certifications/Licenses High School Diploma or equivalent required. Interpersonal Skills Knowledge of Windows applications, i.e. MS Word, Excel. Knowledge of Credit Union specific applications (current origination and core processing software) Salary Description Market Value $26.80

The Consumer Loan Processor is responsible for processing and booking consumer loans within the Loan Origination System to INSIGHT. The Loan Processor is also responsible for reviewing and verifying supporting documents submitted by branch personnel and loan applicants to ensure accuracy. Essential Functions/Position Responsibilities: * Review applications received, contact the applicant(s) for any missing information on the application such as purpose of the request and terms of the loan. * Utilizes Meridianlink Loan Origination System by using features such as ordering credit reports, obtaining NADA collateral values, IQQ GAP, Mechanical Breakdown Protection, Debt Protection and Docusign. * Maintain clear, professional communication with branch personnel, Underwriters and loan applicants regarding loan status, documentation required, and loan closing instructions. * Contact branch personnel to reach out to applicant(s) to schedule closings once loan is clear to close if the applicant(s) would like to close in a branch. Loan Processor is responsible for completion of the funding information such as dates, GAP, MBP, Debt Protection and autopay. If the applicant(s) elects to close electronically, the Loan Processor would prepare the closing documents and send them to the applicant(s) to sign electronically through Docusign. Once electronically signed documents are received, the Loan Processor is responsible for booking the loan to INSIGHT, prepare check to print in branch if applicable and combine statement. * LSI Fulfillment - Review personal loan closing package prepared by LSI to ensure accuracy prior to LSI sending out to applicant(s) for signatures. Once the loan is booked by LSI, review rate, term and combine statement in INSIGHT. * Ancillary Products - must be familiar with all types as the Loan Processor will be required to cross sell GAP, Mechanical Breakdown Protection and Debt Protection. * Cross selling other consumer loan product(s) - Meridianlink Loan Origination System prequalifies applicants for other consumer loan products. Loan Processor is responsible to cross sell whatever products they may prequalify for such as VISA Platinum/VISA Rewards Credit Cards, personal loans and/or vehicle loans. * Provide routine information concerning the credit union, its services, and its policies. * Monitor pipeline weekly, following up with applicants on existing loan application in process. Requirements Experience Two to three years' consumer lending experience preferred. Education/Certifications/Licenses High School Diploma or equivalent required. Interpersonal Skills Knowledge of Windows applications, i.e. MS Word, Excel. Knowledge of Credit Union specific applications (current origination and core processing software)

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: Exceptional mortgage processor sought to support a high-performing origination team. Competitive compensation structure with significant bonus potential-six-figure total income achievable. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Complete the required loan checklist. Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's E-file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Document all communication related to the loan application in the conversation log. Train and assist supervision of new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. Available to work varying hours and overtime if needed. Qualifications and Skills: High School Diploma or equivalent. 2+ years of residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Knowledge of DU, LP, Microsoft Office, and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $25.00-$28.00 Bonus: Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: Loan Servicing Specialist I has the primary responsibility of servicing the Credit Union's mortgage, consumer, specialty, auto and commercial loan portfolios. This role is responsible for timely and accurate processing of Loan Servicing requests from members and internal staff; management of loan servicing systems and processes; other member service and clerical tasks as assigned. Key Responsibilities: Assist members via phone, email, and mail by researching, resolving, and following up as necessary in a timely fashion while providing a high level of member service. Provide member support by responding to internal phone calls, emails, customer relationship management (CRM) inquiries by researching, resolving, and following up as necessary in a timely fashion while providing a high level of quality member service. Communicate effectively with other members of the loan servicing team to resolve member questions while supporting the team. Perform loan account maintenance and financial transactions including payments, payment reversals and corrections, and payoffs in the core servicing system. Maintain a working knowledge of all internal systems. Our core, FISERV DNA, our Loan Origination System, Encompass as well as other software, vendor sites, and other electronic systems to enable completion of job responsibilities. Recommend procedural changes when appropriate to assist in improving work efficiencies. Adhere to all local, state, and federal laws/regulatory requirements as related to functional areas including the Patriot Act, Truth in Lending, Reg B, Reg Z, and Bank Secrecy Act. Complete various other tasks as assigned that may include but are not limited to booking new loans, loan quality control reviews, collateral perfections, insurance tracking, preparing payoff quotes, release/satisfaction of collateral, document research, general ledger reviews, loan sale support, monitoring reports, and department project work. Who you are: Must have customer service experience and a minimum of 1 year loan servicing experience. Adept at utilizing technology and various software platforms to process information. The candidate must demonstrate interpersonal, organizational, and communication skills (verbal & written). The candidate should be detail oriented with the ability to work in a fast-paced environment. Experience in Microsoft Office application. Transactional processing experience with strong commitment to providing excellent member service. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Join Us Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $23.43 - $28.70 , exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: Loan Servicing Specialist I has the primary responsibility of servicing the Credit Union's mortgage, consumer, specialty, auto and commercial loan portfolios. This role is responsible for timely and accurate processing of Loan Servicing requests from members and internal staff; management of loan servicing systems and processes; other member service and clerical tasks as assigned. Key Responsibilities: Assist members via phone, email, and mail by researching, resolving, and following up as necessary in a timely fashion while providing a high level of member service. Provide member support by responding to internal phone calls, emails, customer relationship management (CRM) inquiries by researching, resolving, and following up as necessary in a timely fashion while providing a high level of quality member service. Communicate effectively with other members of the loan servicing team to resolve member questions while supporting the team. Perform loan account maintenance and financial transactions including payments, payment reversals and corrections, and payoffs in the core servicing system. Maintain a working knowledge of all internal systems. Our core, FISERV DNA, our Loan Origination System, Encompass as well as other software, vendor sites, and other electronic systems to enable completion of job responsibilities. Recommend procedural changes when appropriate to assist in improving work efficiencies. Adhere to all local, state, and federal laws/regulatory requirements as related to functional areas including the Patriot Act, Truth in Lending, Reg B, Reg Z, and Bank Secrecy Act. Complete various other tasks as assigned that may include but are not limited to booking new loans, loan quality control reviews, collateral perfections, insurance tracking, preparing payoff quotes, release/satisfaction of collateral, document research, general ledger reviews, loan sale support, monitoring reports, and department project work. Who you are: Must have customer service experience and a minimum of 1 year loan servicing experience. Adept at utilizing technology and various software platforms to process information. The candidate must demonstrate interpersonal, organizational, and communication skills (verbal & written). The candidate should be detail oriented with the ability to work in a fast-paced environment. Experience in Microsoft Office application. Transactional processing experience with strong commitment to providing excellent member service. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Join Us Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $23.43 - $28.70, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.