Scheduler jobs at Northwell Health

The Practice Surgical Scheduling Coordinator is responsible for scheduling ambulatory surgeries and procedures and follow-up appointments for patients. Obtains pre-authorizations for procedures and diagnostic tests as requested by the physician. High School diploma. Associates Degree preferred 2 years of surgical scheduling experience. Name: Certificate in Medical Terminology preferred Issuing Agency: Knowledge of Cerner and IDX systems helpful 1. Responsible for the coordination of all surgeries and procedures. 2. Verifies patient demographics and obtains pre-certification from insurance carriers for all surgeries and procedures. 3. Records reservations and pre-admit data in prevailing institutional system. 4. Arranges patient pre-testing with appropriate departments and is responsible for obtaining patient medical clearance. 5. May place surgical confirmation calls in advance of scheduled surgery or procedure date. 6. Serves as a liaison between referring physicians and surgeons for the communication of clinical data and to determine scheduling, etc. 7. Collects and distributes appropriate paperwork to internal and external parties to coordinate surgeries. 8. Schedules post-operative follow-up visits with providers. 9. Performs other related duties.

In the Scheduling Coordinator II role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center, which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor. **Qualifications** + High School diploma/GED + 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine **Responsibilities** + Schedules patient FPA appointments and updates practice management system. + Collects patient demographics and insurance information and enters into practice management system. + Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. + May schedule patients appointments for tests or consults. + May initiate reminder calls for next days appointments. + Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. + May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. + May participate and offer input into the Performance Appraisal process with the Supervisor. + Performs other related duties. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $19.0196 - $28.5293 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Practice Surgical Scheduling Coordinator is responsible for scheduling ambulatory surgeries and procedures and follow-up appointments for patients. Obtains pre-authorizations for procedures and diagnostic tests as requested by the physician. **Qualifications** + High School diploma. Associates Degree preferred + 2 years of surgical scheduling experience. + Name: Certificate in Medical Terminology preferred Issuing Agency: Knowledge of Cerner and IDX systems helpful **Responsibilities** 1. Responsible for the coordination of all surgeries and procedures. 2. Verifies patient demographics and obtains pre-certification from insurance carriers for all surgeries and procedures. 3. Records reservations and pre-admit data in prevailing institutional system. 4. Arranges patient pre-testing with appropriate departments and is responsible for obtaining patient medical clearance. 5. May place surgical confirmation calls in advance of scheduled surgery or procedure date. 6. Serves as a liaison between referring physicians and surgeons for the communication of clinical data and to determine scheduling, etc. 7. Collects and distributes appropriate paperwork to internal and external parties to coordinate surgeries. 8. Schedules post-operative follow-up visits with providers. 9. Performs other related duties. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $25 - $29.2394 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

**Qualifications** **_Requirements:_** + High School diploma/GED + 3 year secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment **Responsibilities** In the Scheduling Coordinator II role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor **_Roles & Responsibilities:_** + Schedules patient FPA appointments and updates practice management system. + Collects patient demographics and insurance information and enters into practice management system. + Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. + May schedule patients appointments for tests or consults. + May initiate reminder calls for next day's appointments. + Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. + May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. + May participate and offer input into the Performance Appraisal process with the Supervisor. + Performs other related duties **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

In the Scheduling Coordinator II role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center, which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor. High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties.

Requirements: High School diploma/GED 3 year secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment In the Scheduling Coordinator II role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor Roles & Responsibilities: Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next day's appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties

The Dubin Breast Center of The Tisch Cancer Institute at Mount Sinai is part of one of the nation's top-ranked hospitals. We offer integrated and compassionate care for every phase of breast health, all in one location. At Dubin, we provide the latest in prevention; diagnostics; surgery, medical and radiation treatment; and support after treatment. Our team of breast cancer experts works together to provide seamless, personalized, and holistic care. I Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care. Associate degree preferred Certificate in Medical Technology preferred Certificate in ICD-9 preferred Certificate in CPT coding preferred 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment Responsible for the coordination of all OR surgeries and procedures. Monitors front office workflow and make adjustment to ensure optimum delivery of service. Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures. Responsible for obtaining patient medical clearance. Resolve patient issues or answer questions regarding policies and procedures. Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date. Schedules post-op follow up visits with providers. Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc. Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit. Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries. Recording of hospital reservation and pre-admit data in CERNER system. Perform other duties and responsibilities as assigned.

The Scheduling Coordinator is responsible for scheduling inpatient and ambulatory surgeries and procedures and follow-up appointments for patients. Obtains pre-authorizations for procedures and diagnostic tests as requested by the physician. High School diploma. Associates Degree preferred 2 years of surgical scheduling experience. Certificate in Medical Terminology preferred Certificate in ICD-9 and CPT Coding preferred Non-Bargaining Unit, R45 - Orthopaedics Roosevelt - ISM, Icahn School of Medicine Responsible for the coordination of all OR surgeries and procedures. Verifies patient demographics and obtains pre-certification from insurance carriers for all O surgeries and procedures. Records hospital reservation and pre-admit data in prevailing institutional system. Arranges patient pre-testing with appropriate departments and is responsible for obtaining patient medical clearance. May place surgical confirmation calls in advance of scheduled surgery or procedure date. Serves as a liaison between referring physicians and surgeons for the communication of clinical data and to determine OR scheduling, etc. Collects and distributes appropriate paperwork to internal and external parties to coordinate surgeries. Schedules post-operative follow-up visits with providers. Performs other related duties.

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care Education Requirements HS/GED; Associate degree preferred Experience Requirements 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment. Licensing and Certification Requirements Certification as a Medical Assistant from an approved school preferred. Computer Skills MS Office Suite: Basic Other: Basic MS Word (Word, Excel), Outlook Knowledge of IDX and Cerner systems helpful General Skills and Competencies Excellent written and oral communication skills Excellent customer relations Exceptional attention to detail and accuracy Non-Bargaining Unit, BET - Surgery Administration - WST, Mount Sinai West Responsible for the coordination of all OR surgeries and procedures. Monitors front office workflow and make adjustment to ensure optimum delivery of service. Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures Responsible for obtaining patient medical clearance Resolve patient issues or answer questions regarding policies and procedures Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date Schedules post-op follow up visits with providers. Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit. Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries. Recording of hospital reservation and pre-admit data in CERNER system. Perform other duties and responsibilities as assigned.

In the Scheduling Coordinator role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients. High School diploma/GED 1 year secretarial/clerical experience preferably in a medical practice environment Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed. May schedule patient appointments for tests or consults. May initiate reminder calls for next days appointments. May act as liaison with Administrative Assistant staff to address patient concerns or other issues. Performs other related duties.

The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients. High School diploma/GED 1 year secretarial/clerical experience preferably in a medical practice environment Non-Bargaining Unit, IDN - Pediatrics Urology - ISM, Icahn School of Medicine, Peds Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed. May schedule patient appointments for tests or consults. May initiate reminder calls for next days appointments. May act as liaison with Administrative Assistant staff to address patient concerns or other issues. Performs other related duties.

The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients. High School diploma/GED 1 year secretarial/clerical experience preferably in a medical practice environment 1.Schedules patient FPA appointments and updates practice management system. 2.Collects patient demographics and insurance information and enters into practice management system. 3.Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed. 4.May schedule patient appointments for tests or consults. 5.May initiate reminder calls for next days appointments. 6.May act as liaison with Administrative Assistant staff to address patient concerns or other issues. 7.Performs other related duties.

The Practice Surgical Scheduling Coordinator is responsible for scheduling ambulatory surgeries and procedures and follow-up appointments for patients. Obtains pre-authorizations for procedures and diagnostic tests as requested by the physician. High School diploma. Associates Degree preferred 2 years of surgical scheduling experience. Name: Certificate in Medical Terminology preferred Issuing Agency: Knowledge of Cerner and IDX systems helpful 1. Responsible for the coordination of all surgeries and procedures. 2. Verifies patient demographics and obtains pre-certification from insurance carriers for all surgeries and procedures. 3. Records reservations and pre-admit data in prevailing institutional system. 4. Arranges patient pre-testing with appropriate departments and is responsible for obtaining patient medical clearance. 5. May place surgical confirmation calls in advance of scheduled surgery or procedure date. 6. Serves as a liaison between referring physicians and surgeons for the communication of clinical data and to determine scheduling, etc. 7. Collects and distributes appropriate paperwork to internal and external parties to coordinate surgeries. 8. Schedules post-operative follow-up visits with providers. 9. Performs other related duties.

Provides pre-surgical documentation for physicians and instructions for patients. Job Responsibility + Obtains all necessary documentation. + Communicates operating time, place and instructions to patient. + Prepares patient chart for physicians' review the day before surgery. + Responds to patient inquiries related to surgery. + Acts as liaison between the patient and physician regarding the surgery. + Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification + High School Diploma or equivalent required. + 1-3 years of relevant experience, required. + Experience in healthcare preferred. + Imaging experience highly preferred. + Experience working in a remote setting highly preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $36,980-$55,690/year It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Department/Unit: HBD - Surgery Plastic Work Shift: Day (United States of America) Salary Range: $41,136.28 - $57,590.79• Greet patients in a prompt, courteous and professional manner. • Interact with a diverse patient population. • Initiate surgical booking process as instructed by physician via flow sheet or surgical task. • Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.) Some variances on packets per physician preference, patient age and location of surgery. • In coordination with the surgeon, ensure consents are complete. • Obtain release of information to complete disability/FMLA paperwork as needed, also "Out of Work/School" notes. Work with nursing staff to complete if there are questions or concerns. • Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. • Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places. • Communicate timely with all parties, including surgeon, patient, operating room, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained. • Coordinate OR time/date with equipment rep, if needed. • Conveys professional image by adhering to the established dress code. Essential Duties and Responsibilities Responsible for initiating surgical booking process. Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms. Preparing patient disability and out of work / school paperwork. Responsible for updating the system with registration, scheduling and insurance information. Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any patient questions. Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. Understands the practice and hospital strategic plan. Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. Exemplifies Albany Med CARES guiding principles. Is a champion to ensure an optimal patient experience. Understands and promotes patient and employee safety as our top priority. Promotes a safe environment and promptly reports issues. Understands patient safety goals. Qualifications High School Diploma/G.E.D. - required 2-3 years office experience or one year of related experience in a medical practice - preferred Experience using an electronic health record and Microsoft Office a plus. Excellent customer service skills. Ability to multi-task in a high patient volume unit. Ability to learn and utilize resources. Strong time management skills. Ability to review information and draw appropriate conclusions. Good judgement and ability to problem solve; escalate issues as needed. Strong teamwork skills and work ethic. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Otolaryngology Niskayuna Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 Medical Scheduler, Clifton Park ENT Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Medical Scheduler. The Medical Scheduler provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday - Friday during normal business hours of 8:00AM-4:30PM. Position Summary: * Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling. * Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions. * Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. * Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. * Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. * Interact with a diverse patient population. * Utilize the electronic medical record to maintain patient records via registration process and scan functionality. * Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. * Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned. * Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed. * Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company * Answer incoming phone calls and direct appropriately to team members * Conveys professional image by adhering to the established dress code. Qualifications * High School Diploma/G.E.D. - required * 2-3 years office experience or one year of related experience in a medical practice - preferred * Experience using an electronic health record and Microsoft Office a plus. * Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information and draw appropriate conclusions. * Good judgement and ability to problem solve; escalate issues as needed. * Strong teamwork skills and work ethic. Salary Range: $16.7881/hr - $23.79/hr Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Otolaryngology Niskayuna Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64Medical Scheduler, Clifton Park ENT Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Medical Scheduler. The Medical Scheduler provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week) Monday - Friday during normal business hours of 8:00AM-4:30PM. Position Summary: Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling. Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions. Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. Interact with a diverse patient population. Utilize the electronic medical record to maintain patient records via registration process and scan functionality. Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned. Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed. Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company Answer incoming phone calls and direct appropriately to team members Conveys professional image by adhering to the established dress code. Qualifications High School Diploma/G.E.D. - required 2-3 years office experience or one year of related experience in a medical practice - preferred Experience using an electronic health record and Microsoft Office a plus. Excellent customer service skills. Ability to multi-task in a high patient volume unit. Ability to learn and utilize resources. Strong time management skills. Ability to review information and draw appropriate conclusions. Good judgement and ability to problem solve; escalate issues as needed. Strong teamwork skills and work ethic. Salary Range: $16.7881/hr - $23.79/hr Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Neurology Work Shift: Day (United States of America) Salary Range: $51,755.37 - $77,633.06The Practice Coordinator provides day-to-day management of administrative activity within the division. Responsible for staff supervision, planning, cost center management, program and special-event coordination. Works closely with the Practice Administrator, Practice Manager and the Division/Department heads to establish and maintain an efficient, cohesive and productive work team with the Department/Division assigned. Essential Duties and Responsibilities: Administrative Responsibilities: Compliance with organizational standards, Submission of Payroll, and Utilized problem-solving skills in the day-to-day management of activity in the Division Human Resource Responsibilities: Directly supervises all administrative support staff, Ensures competency of staff, Engages in conflict resolution when necessary, Complies with all Center Wide employment policies, Communication with staff, Hiring Process, Employee Development & Recognition - orientation, signing up for training, and Maintenance of Employee Files Budget Management: Manages divisions operating expenses in accordance with annual budget, Completes check requests, green requisitions, and travel reimbursements in accordance with Center-Wide policies, Enters check requests into Expense database, obtains signatures in accordance with Authority to Act, Tracks physician CME expenditures, and Participates in Monthly P&L review Schedule Management: Monthly, weekly, and daily reconciliation of physician schedules, Physician off-site time, Fills available slots, and Template management Responsible for billing process: Insures all necessary billing information is obtained, Works the open encounter report, MCPG reports, and Completes billing follow-up as requested Patient Satisfaction: Review of NRC data, Ensuring quick patient through put, and Tracks appointment availability and patient access Physician Initiatives: Meaningful Use, and Physician onboarding Qualifications: Associate's Degree - required Bachelor's Degree - preferred 1-3 years in supervision and management of a medical practice - required To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. The skills necessary include financial, analytical, communication and personnel skills. Computer literate in areas of word processing and spread sheet programs. Interpersonal skills are also necessary to form a cohesive team. Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $86,650.99 - $134,309.04 The Logistics Center Patient Flow Specialist is an integral component of the Logistics Center, as they help to manage all aspects of patient flow into, throughout and out of the hospital. The Patient Flow Specialist brings their clinical expertise, leadership experience, professionalism, strong communication skills, ability to utilize and leverage technology and data analytics to make real-time expeditious decisions on patient flow, including but not limited to placement of admissions via all portals of entry, transfers, bed management, and overall throughput. Essential Duties and Responsibilities * Reports up through the Logistics Center. * Manages patient flow into, through, and out of the hospital. * Responsible for patient placement for all admissions through all portals of entry (transfers, ED, OR/PACU, direct). * Responsible for overall bed management. * Monitors and manages capacity. * Facilitates transfers into and across the Albany Med Health System. Facilitates transfers out of the organization. * Facilitates consults. * Uses previous clinical experience and expertise, along with leverage data analytics and technology to make real-time assessments and patient flow decisions expeditiously. * Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. * Manages and mitigates patient flow barriers even prior to them occuring. * Escalates barriers unable to manage/mitigate via chain of command within Logistics Center timely. * Comfortable navigating, entering information into, and extracting information from electronic medical record and technology tools within the Logistics Center. Qualifications * Associate's Degree - required * Bachelor's Degree - preferred * 10+ years Clinical Experience - required * Leadership Experience - preferred * Clinical expertise (High proficiency) * Communication, professionalism, and Leadership skills (High proficiency) * Ability to problem-solve as it relates to patient flow, Bed Management, Capacity Management, Transfer Coordination (High proficiency) * Ability to work within and with large teams (High proficiency) * Utilization and data entry into EMR and technology (High proficiency) * Ability to interpret real-time data to drive decision-making (High proficiency) * RN/MD/DO/MBBS/Paramedic/Case Management/Social Work Prior or Current license/certification - required Physical Demands * Standing - Occasionally * Walking - Occasionally * Sitting - Frequently * Lifting - Rarely * Carrying - Rarely * Pushing - Rarely * Pulling - Rarely * Climbing - Rarely * Balancing - Rarely * Stooping - Rarely * Kneeling - Rarely * Crouching - Rarely * Reaching - Rarely * Handling - Rarely * Grasping - Rarely * Feeling - Rarely * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Occasionally * Eye/Hand/Foot Coordination - Rarely Working Conditions * Noise - Occasionally Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.