Support Associate jobs at Northwell Health - 57 jobs

Performs receptionist/secretarial duties to expedite and coordinate unit operations. Serves as a liaison between the unit, internal hospital departments and external contacts. Job Responsibility * Performs receptionist duties including, but not limited to: Directs patients, physicians, visitors and staff to appropriate areas Answers telephones, directs calls, and takes messages. Admits patients to unit. Labels doors and obtains addressograph plate. Coordinates room assignments with Patient Registration. Maintains/ changes patient record to reflect reassignment. Notifies appropriate staff when patient's room is ready. Schedules appointments for patient's tests and procedures. Coordinates transportation, as needed. Responds to patients on the intercom system and promptly relays information to appropriate staff member. Runs errands as necessary to lab, pharmacy, CSR, etc. Serves as a liaison with various hospital departments (i.e Central Service, Dietary, Environmental Services, Staffing Office, etc.). * Performs secretarial duties including, but not limited to: Transcribes physician's orders to appropriate documents. Enters requests for lab work/diagnostic testing into the computer system, including all requested demographic and clinical information. Enters significant patient data into the computer information system, i.e., reports, procedures, referral, admission, transfers, discharges, diet orders, etc. Maintains and updates patient medical record. Ensures admission consents and cytology forms are complete and filed. Prepares medical record to accompany patient on off-unit activity .Completes medical record upon patient discharge and transfers to Medical Records Department. Maintains various unit records (i.e., census sheets, etc.). Collects volume indicators for performance improvement activities and compiles statistics for reporting. * Maintains unit supply inventory. Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit. Performs related duties, as required. *ADA Essential Functions Job Qualification High School Diploma or equivalent, required. American Heart Association (AHA) Heartsaver Course, preferred. Prior clerical experience, preferred. Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required. Knowledge of medical terminology, preferred. Ability to communicate effectively. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

As an integral part of the team, the Support Associate is responsible for activities which support patient-focused care within the institution. These include: maintaining institution and patient rooms in a safe, clean and functional manner; transportation of patients, equipment or specimens; orders, receives and stores supplies. High School/GED 0-1 year experience Collective bargaining unit: SEIU 1199-MSH 1.Maintains institution and patient rooms in safe, clean and functional condition by completing sanitary and housekeeping tasks in a timely manner and according to established procedures. 2.Performs emergency clean-up of housekeeping tasks according to established procedures. 3.Transports patients on stretchers or wheelchairs and / or transports specimens, equipment and patient belongings per established procedures. 4.Monitors, reports and corrects, as appropriate, any unsafe or dysfunctional condition(s). Initiates and follows up on requisitions for maintenance and/or repair. 5.Maintains in-wall cabinet stock at par level. Initiates and follows up on requisitions for equipment and supplies. 6.Obtains charts and test order requests according to established procedures. 7.Other duties as assigned, including generation of reports.

As an integral part of the team, the Support Associate is responsible for activities which support patient-focused care within the institution. These include: maintaining institution and patient rooms in a safe, clean and functional manner; transportation of patients, equipment or specimens; orders, receives and stores supplies. **Qualifications** + High School/GED + 0-1 year experience Collective bargaining unit: SEIU 1199-MSH **Responsibilities** 1.Maintains institution and patient rooms in safe, clean and functional condition by completing sanitary and housekeeping tasks in a timely manner and according to established procedures. 2.Performs emergency clean-up of housekeeping tasks according to established procedures. 3.Transports patients on stretchers or wheelchairs and / or transports specimens, equipment and patient belongings per established procedures. 4.Monitors, reports and corrects, as appropriate, any unsafe or dysfunctional condition(s). Initiates and follows up on requisitions for maintenance and/or repair. 5.Maintains in-wall cabinet stock at par level. Initiates and follows up on requisitions for equipment and supplies. 6.Obtains charts and test order requests according to established procedures. 7.Other duties as assigned, including generation of reports. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.6049 - $26.4613 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Cardiovascular and Critical Care PRN Work Shift: Day (United States of America) Salary Range: $86,650.99 - $134,309.04The Inpatient Mechanical Circulatory Support Coordinator under guidance and in collaboration with the ECMO Director, Chief Cardiothoracic Surgeon, Chief Perfusionist, Heart Failure Cardiologist, Nurse Manager and multidisciplinary team; will function as an expert clinician. The scope of responsibility will include consultant and educator of clinical practice, quality evaluation and development of clinical practice, research, and data collection oversight. Essential Duties and Responsibilities Ensuring that clinical practices comply with ELSO and other relevant national institutional guidelines and recommendations, in keeping with Albany Medical Center's mission, values, and goals. Providing direct clinical coverage and support to bedside nursing staff, ECLS Specialists, patients, and their loved ones. Coordination and delivery of education and training; including but not limited to ECLS, percutaneous ventricular assist devices, and durable ventricular assist devices. Collaborating to develop, revise and implement policies, procedures, and standards of care based on current practices and technological advances. Review current literature and resources to support new practices. Provide program structural support to include equipment management and replacement strategies, ensuring appropriate stock items, and maintenance of inventory records. Assist in driving the quality initiative process by organizing QIT, ensuring adequate data collection and record keeping, reviewing data and patient outcomes, and oversight in maintaining ELSO and other relevant data collection registries. Participate in evaluation and implementation of new equipment, products, and technology. Participate in multidisciplinary rounds, coordinate patient care, and ensure clear communication with multidisciplinary team. Perform outreach and networking to nursing units and care areas as well as outreach to outside facilities. Participate in advances in program development. Adapt responsibilities as needed for program growth and development. Provides clinical consultation to staff in specific patient care situations on request. Demonstrates technical expertise in caring for patients with complex clinic situations in specialty area. Demonstrates preceptor skills, ability to instruct staff in the clinical area. Sets individual goals and prioritizes activities effectively. Consistently demonstrates the ability to adapt to changing patient care priorities. Functions effectively in the Nursing Organization as a clinical resource/consultant for the health care team to improve patient outcomes. Assists in the development and application of hospital policies and procedures, Patient Care Service Organization Nursing Practice standards of care, protocols and procedures. Uses effective negotiating skills to make consensual decisions with staff and supervisory personnel in the clinical areas focusing on patient care needs. Qualifications Bachelor's Degree in Nursing - required Master's Degree in Nursing - preferred 4-6 years of clinical ICU and mechanical circulatory support experience - required 1-3 years of ECLS Specialist experience - required Demonstrates clinical competence and in-depth knowledge in specialty area. Demonstrates effective leadership, teaching, research and communications skills. Ability to read and interpret documents such as safety rules and procedure manuals. Ability to document patient care on established forms. Ability to communicate cooperatively and effectively to patients, family members, employees and others. Ability to seek out the input of others to achieve consensus. Ability to listen well, to take direction and to engage in interactive dialogues with others. Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMC and the tenets of the profession. Ability to be accurate in such matters as record keeping, and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, work cooperatively with others and avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies, procedures and practices, and to utilize AMC's problem-solving grievances or disagreements. Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. RN - Registered Nurse - State Licensure and/or Compact State Licensure in NYS Upon Hire - required ECLS Specialist Certification Upon Hire - required BCLS - Basic Life Support Upon Hire - required ACLS Upon Hire - required CCRN - Critical Care Registered Nurse (Adult, Neonatal, and Pediatric Acute) Upon Hire - preferred Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Constantly Hazards - Frequently Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience 1 year of related experience Non-Bargaining Unit, M5Y - MSD Wantagh Phlebotomy OFFS - MSH, Mount Sinai Hospital Answers telephone, screens callers, relay messages and greets visitors. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, s needed. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. Makes travel, accommodation and/or transportation arrangements. Schedules and maintains calendar for meetings and/or appointments. Responds to inquiries for information according to established policies. Delete Item From List Gathers, assembles and categorizes data for general information purposes and special reports. May process check requests and expense reimbursements. Performs other related duties as necessary.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. **Qualifications** + Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience + 1 year of related experience **Responsibilities** 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $18.0353 - $25 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience 1 year of related experience 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. Responsibilities 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary. Qualifications Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience 1 year of related experience

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. **Qualifications** + Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience + 1 year of related experience **Responsibilities** 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $18.0353 - $25 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. **Qualifications** + Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience + 1 year of related experience **Responsibilities** 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $18.0353 - $25 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. **Qualifications** + Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience + 1 year of related experience **Responsibilities** 1. Answers telephone, screens callers, relay messages and greets visitors. 2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. 3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. 4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. 6. Makes travel, accommodation and/or transportation arrangements. 7. Schedules and maintains calendar for meetings and/or appointments. 8. Responds to inquiries for information according to established policies. Delete Item From List 9. Gathers, assembles and categorizes data for general information purposes and special reports. 10. May process check requests and expense reimbursements. 11. Performs other related duties as necessary. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $18.0353 - $25 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required Experience providing phone-based customer service a plus Proficiency in office software including Excel and Word Proficiency utilizing payer websites Ability to work in a team environment Ability to communicate effectively, both verbally and in writing Ability to Multi-task and handle a fast-paced work environment Demonstrate organizational and interpersonal skills Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies Validate and Correct registration and insurance information, notations, correct claim submission Researches and interprets information to efficiently reconcile accounts Review and understand payer policy guidelines regarding billing Follow internal policies and procedures for accurate account review Meet expected production and quality standards Other related duties as assigned Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Accounts Payable Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64Under the direction of the Accounts Payable Manager, the Accounts Payable Specialist is part of the team responsible for the payment or distribution of all accounts payable related transactions to support the operations of all campuses of the Albany Med Heath System (AMHS). This includes supplier invoices, reimbursements, refunds, credits and related transactions, issued by all payment methodologies. The team is accountable for ensuring payment of payables and related credits in an accurate and timely manner, while ensuring compliance with all applicable policies and regulations. The team is also responsible for responding to inquiries and requests regarding payments which includes coordinating and organizing of payment scheduling and payment issue research and resolution. This may also include supplier statement review. The position will provide outstanding levels of services to all stakeholders, both internal and external to the organization. Work collaboratively and effectively as a member of the team responsible for coordinating the scheduling and payment of invoices, reimbursements, refunds, credits, and all related transactions. Respond to requests from suppliers and departmental staff regarding scheduling or status of payment requests in an accurate, timely, and professional manner. Assit with the coordination and organization of strategies and resources used to support payment processing such as scheduling, tracking, and monitoring of invoices. This includes use of existing resources such as spreadsheets and reports, as well as creation and implementation of new resources as appropriate. Ensure transactions are processed in an accurate and timely manner in the Enterprise Resource Planning (ERP) software in accordance with cash allocation issued by Treasury. This includes awareness of and consideration for invoices with sensitive payment terms or rebate or discount opportunities based on payment timing. Issues that require additional intervention should be identified and addressed timely. Ensure timely and accurate compilation and distribution of payments. This includes tracking and follow up to ensure successful completion of the payment process. This also includes researching and coordinating with other team members to resolve payment related issues needed to successfully complete the payment process. Assist, educate, and support departments, colleagues, and suppliers with requests concerning invoice or reimbursement processing, policies, or payment status. Ensure compliance with and enforcement of all applicable policies, procedures, and regulations. This includes ensuring all invoices and expense reimbursements include appropriate and required documentation and approval(s). Ensure compliance with supplier file processes and standards to ensure invoices and payments are processed and issued to the correct supplier, location and payment method. Assist with identification and pursuit of unclaimed funds identified for the organization. Ensure records are maintained and accessible to support and comply with financial processes and regulations. Work collaboratively with all other AMHS departments to support the AMHS and Supply Chain missions and ensure outstanding customer services in a collaborative and efficient manner. This includes but is not limited to Supply Chain departments of Sourcing & Contracting, Data Integrity, Accounts Payable, and Receiving and Distribution, but also Finance and Treasury. Other duties as assigned. It is expected that this position be available and willing to provide assistance or coverage for colleagues to meet the operational needs of the organization. Additionally, staff may be asked to assist in other duties or projects not specifically outlined in this job description. It is expected that staff willingly assist to the best of their abilities and within the expectations of their position. AMHS also reserves the right to reevaluate and reassign duties based on the changing demands of the office, either temporary or permanently. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88Salary Range: $18.00 - $21.60 This is a medical billing position for a physicians practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by physicians of Albany Med by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required. Experience providing phone-based customer service a plus. Proficiency in office software including Excel and Word. Proficiency utilizing payer websites. Ability to work in a team environment. Ability to communicate effectively, both verbally and in writing. Ability to Multi-task and handle a fast-paced work environment. Demonstrate organizational and interpersonal skills. Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies regarding CPT-4 and ICD-10 codes with insurance companies. Validate and correct registration and insurance information, notations, correct claim submission. Researches and interprets information to efficiently reconcile accounts. Review and understand payer policy guidelines regarding billing. Follow internal policies and procedures for accurate account review. Meet expected production and quality standards. Other related duties as assigned. Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: . Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Entry level hospital billing and claims position. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.