Physician Center Medical Director in Denton, Texas
Nova Medical Centers 4.3
Nova Medical Centers job in Denton, TX
Overview Nova Medical Centers is hiring a full-time Physician Center Medical Director in Denton, Texas Overview
Are you ready to take your career to new heights? At Nova Medical Centers, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Nova and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. As a Medical Director for the area, he/she will have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class. The Medical Director will provide clinical coverage, treating in centers, creating space to perform delegated Medical Director responsibilities.
M-Fridays (no nights, no weekends, no holidays, no call)
Benefits
Benefits:
Many of our clinics offer working hours M-F, 9 to 6 pm, no nights, no weekends, no holidays, no call
Compensation package:
Competitive base salary with annual merit increase opportunity
Monthly Medical Director Stipend
Monthly RVU Bonus Incentive
Quarterly Quality Care Bonus Incentive
Generous Paid Time Off package for new colleagues include:
24 days of Paid Time Off (annually, with roll-over)
5 days of Paid CME Time (annually)
6 Paid Holidays
Medical Malpractice Coverage
Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc.
401(k) with Employer Match
Tuition Reimbursement opportunity
Medical/Vision/Prescription/Dental Plans
Life/Disability Insurance:
Colleague Referral Bonus Program
Opportunity to teach residents and students
Training provided in Occupational Medicine
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
Pre-tax spending accounts (health care and dependent care FSA)
Nova accredited CME courses
Occupational Health University
Leadership development programs
Relocation assistance (when applicable)
Commuter benefits
Identity theft services
Colleague discount program
Unmatched opportunities for advancement locally and nationally
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Nova is an Equal Opportunity Employer, including disability/veteran
Responsibilities Responsibilities
100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience. Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location or in the capacity of the Market Float providing coverage for an open CMD position.
Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
Works with director team (primarily DMO and Director of Therapy Operations (DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Assists CMD's to understand same.
Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours.
Assists with the planning of clinician meetings, leads, or assists in conducting
Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs
May be required to observe drug/alcohol testing of patients
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications Qualifications
Board Certified/Board Eligible highly preferred
Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties
Occupational Medicine experience preferred, but we are willing to train otherwise qualified candidates in this area of medicine
Unrestricted DEA license for state of jurisdiction
Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
Job-Related Experience
Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope
Preferred two years' experience in managed care and physician management.
Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Job-Related Skills/Competencies
Nova Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Agrees, supports, and commits to Nova's core practice standards and Policies and Procedures
Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
Demonstrate a high level of skill with interpersonal relationships and communications.
Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals
Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
Ability to supervise, evaluate, coach, and develop staff
Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
Ability to “put patients first” and enjoys treating patients Superior patient/customer service and “bed side manner” skills
Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome
Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients
Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
$160k-244k yearly est. Auto-Apply 60d+ ago
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Physician Assistant or Nurse Practitioner in Denton, Texas
Nova Medical Centers 4.3
Nova Medical Centers job in Denton, TX
Overview Nova Medical Centers is hiring a Full Time Physician Assistant or Nurse Practitioner in Denton, TX Overview
Are you ready to take your career to new heights? At Nova Medical Centers, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Nova and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physician Assistant, you wil be subject to the medical protocols established by Association and the Chief Medical Officer of Nova and in cooperation with other physicians assigned to a clinic or "Center", if any, Physician Assistant shall provide primary medical direction and coordination of professional medical care within the occupational health program.
Benefits
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Nova is an Equal Opportunity Employer, including disability/veterans
Responsibilities Responsibilities
Examines patient, compiles patient medical data and results of examination.
Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests.
Compiles patient medical data, including health history and results of physical examination.
Interprets diagnostic test results for deviations from normal.
Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection.
Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance.
Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care.
Assists in the development, implementation and revision of policies affecting medical practice judgment and quality of occupational health care.
Assists in the development and presentation of education and instructional programs.
Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values.
Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs.
Ensures accuracy when completing and executing tasks and performing quality assurance checks.
Ensures accurate, concise, timely and complete documentation of results and paperwork.
Provides an excellent, compassionate and warm patient experience regardless of patient volume.
Ability to manage time, prioritize and multi-task in a busy environment.
Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate.
Ability to consistently deliver quality care in a busy clinical environment.
Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience.
Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care.
Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values.
Listens to and understands internal and external client needs in order to act and address.
Committed to personal excellence and understands how daily work contributes to center operation as a whole.
Holds self and others accountable. Is willing and able to assist others in order to achieve results.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications Qualifications
Bachelors' degree in related health field from an accredited college or university
Masters of Science in Physician Assistant Studies (graduate of an accredited Physician Assistant program)
Passed the Physician Assistant National Certifying Examination (PANCE)
Current licensed physician assistant in the state where employed and in accordance with state laws of practice
Must maintain work state physician assistant licensure throughout the course of employment
Job-Related Experience
Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting
Job-Related Skills/Competencies
Novaa Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated knowledge of occupational medicine requirements (state specific)
Demonstrated working knowledge of clinical operations
Knowledge of laws and regulations that govern delivery of rehabilitation services
Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care.
Demonstrated excellent communication skills
Demonstrated willingness to participate in Continuing Medical Education
$92k-141k yearly est. Auto-Apply 60d+ ago
Customer Advocacy Representative
Concentra 4.1
Addison, TX job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The Customer Advocacy Representative supports Concentra's patients with their inquiries regarding facility and services and employers with their portal related requests. The Customer Support team is responsible for ensuring our customers are supported if they need assistance with our portal, travel health, or their visit to one of our medical centers.
Responsibilities
* First point of contact for incoming customer service, Customer Portal, and travel health calls
* First point of escalation for all customer complaints to Operations
* Review and process all inquiries/issues from patients and employers
* Review, processes and supports client updates or issues for patients and employers while maintaining department standard operating procedures
* Input data into closed loop proprietary database system
* Validate data for accuracy to ensure the highest level of data integrity
* Record all appropriate information via internal applications
* Responsible for daily completion of cases/triage while meeting production requirements
* Communicate with employers for account verification for customer portal and eScreen's Extranet issues
* Escalate HIPPA incidents to leadership
* Schedule and inform travel health appointments in a timely manner
* Troubleshoot complaints pertaining to portal & reporting issues in all applicable systems
* Coordinate with Information Systems on all technical issues which cannot be resolved with internal troubleshooting process
* Identify trends or patterns in account data and/or efficiencies
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Education/Credentials
* High school diploma or GED equivalent
* Some college courses in Business Administration or in a related field from an accredited college/university, preferred
Job-Related Experience
* Customarily has at least one or more years of experience in a call center environment
* Proven ability working in multiple systems/applications simultaneously while on the phone
Job-Related Skills/Competencies
* Proficient user of Customer Relationship Management (CRM) system and Centralized Customer Management (CCM) system, Customer Portal, and eScreen's Extranet
* Comfortable with using technology and able to learn new systems/applications
* Skilled at multitasking in multiple systems/applications simultaneously
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Effective ability to work in a team environment, as well as independently when required
* Effective interpersonal and communication skills a must; ability to read, write, and speak professionally
* Demonstrated working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
* Ability to work well with others
* Comfortable in a high-demand environment
* Ability to retain and apply new information quickly
* Concentra core competencies of service mentality, attention to detail, sense of urgency, init
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$32k-39k yearly est. Auto-Apply 13d ago
Analyst I, IT Support
Concentra 4.1
Addison, TX job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to theiremployees.
The Analyst I, IT Support will provide expert technical support and incident analysis for a diverse range of end-user systems. This position will play a vital role in ensuring business continuity by minimizing user disruption, gathering precise information, and contributing to the knowledge base to prevent recurringissues.
Responsibilities
* Provide clear instructions, technical guidance and effective white-glove service to non-technical users to facilitate problem resolution for Windows, Citrix, and mobile devices.
* Ability to clearly and concisely document information while handling support incidents, including the logging, follow up, updating and closing of incidents, tasks or chats assigned through Service Now.
* Responsible for the timely and thorough completion of customer help requests by taking ownership and seeing each task through to the customers satisfaction.
* Configure and deploy thin clients, laptops, and desktops.
* Coordinate managed service providers for the successful delivery of technology services in support of our operating business needs.
* Provide dedicated, high-priority technical support and meeting support for senior executives and VIPs.
Qualifications
Education Level: Associate DegreeMajor: Computer Science, Information TechnologyDegree must be from an accredited college or university.
Job-Related Experience
* Knowledge of Windows OS endpoint management.
* Experience with virtualization technology and thin client management.
* Working knowledge of Microsoft O365
* Familiarity with VPN solutions and remote access technologies.
* Strong troubleshooting and problem-solving skills.
* IGEL UMS (Universal Management Suite Console) system or related console experience.
* Excellent documentation and communication abilities.
* Ability to work in a fast-paced environment and manage multiple priorities.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Ability to Influence: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships.
* Analytical Skills: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships.
* Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternativesolutions, conclusions, or approaches to problems.
* Drive to Perform: Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest and enthusiasm.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$52k-72k yearly est. Auto-Apply 23d ago
Outcomes Analyst IV
Concentra 4.1
Addison, TX job
The Outcomes Analyst position will support the reporting and analytical responsibilities of the Clinical Analytics group. Analyst will be responsible for all aspects of employer and clinician reporting and analyses, from determining data acquisition, query and manipulation to final reporting and comprehensive analysis of results, trends and outcomes. Additionally, analyst will also be accountable for working with technology to access and create reporting from Enterprise Data Warehouse using reporting and analytical tools.
Responsibilities
* Evaluate client or clinician utilization, practice patterns, trends and outliers
* Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or any other analyses lending insight to practice patterns or variation in outcomes statistics
* Provide recommendations on findings to assist management in operational or strategic decisionmaking process
* Provide top client outcomes presentations to support stewardship efforts
* Generate validation studies from external claims data to support Concentra's Value Proposition
* Recommend and implement strategic reporting initiatives and technical plans to support department external data initiative. This would include assessment and profiling of current data and implementing a solution for reporting and analyses and defining infrastructure to manage and access a large data warehouse environment
* Work within EDW using MicroStrategy tool to create reports and analyses
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education
* Bachelor's Degree in Computer Science, Information Technology or related field from an accredited college or university
* Graduate Degree preferred
Job-Related Experience
* Customarily has at least five years or more of analytical and technical experience in healthcare or related industry
* Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language)
* Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.)
* Works with minimal guidance and able to provide guidance to more junior team members
* Project management and presentation skills
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Working knowledge of Microsoft Applications and other applications
* Must have good database experience to manipulate large data sets for analyses, in addition to ability to recommend and implement strategic technical plans and initiatives and provide solutions to streamline technical efficiencies (applied experience with MS-SQL, Access, SPSS or comparable database tools and SQL, PL/SQL, Visual Basic or comparable database language)
* Excellent communication (verbal and written), interpersonal and presentation skills
* Ability to meet deadlines and be flexible when priorities are re-assessed
* Strong analytical and problem-solving skills
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
$67k-86k yearly est. Auto-Apply 27d ago
Central Billing Office Supervisor
Concentra 4.1
Addison, TX job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Do you want to use your problem solving skills and knowledge of finance, to help heal America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities
Position Summary
The CBO Supervisor is responsible for the day-to-day activities of assigned Central Billing Office (CBO) department staff. The supervisor ensures maximum productivity, completion and resolution of assigned projects and duties to achieve established monthly and quarterly accounts receivable goals.
The Details
* Identify, analyze, and manage all issues pertaining to accounts receivable and customer service inquiries
* Coordinate, assign, audit and supervise work within departments to ensure productivity standards and goals are consistently met
* Establish and maintain productive relationships with key resources including managers as well as external payers
* Participate in weekly AR calls; coordinate activities and share responsibility for projects with other key AR staff
* Establish and maintain the necessary billing and receivables tracking systems to maximize collections and cash flow
* Work with accounting managers to determine the level of automation possible and the necessary personnel to achieve collection goals
* Oversee monthly A/R reporting requirements
* Ensure all cash, A/R reconciliations and sales related adjustments are accurate and performed in a timely fashion
* Supervise staff including performance management, salary planning and administration, training and development, workflow planning, hiring and placement, and disciplinary actions
* Implement and maintain department compliances with new and existing policies and procedures
* Ensure timely completion of month-end duties
* Review and analyze weekly past due receivables
* Monitor cash application activities to ensure timely processing
* Review department's productivity within Concentra policies and the CBO's targets
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education/Credentials
* Associate degree in accounting, finance or business administration, or equivalent job-related experience and/or education
* In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
* Customarily has at least three years of progressive revenue cycle experience in accounts receivable, billing or cash application
* Customarily has at least six months of team leadership experience
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Communication and customer service skills, both oral and written
* Leadership skills
* Ability to take initiative and make decisions
* Knowledge of assigned state(s) workers compensation rules and regulations
* Broad knowledge of desktop computer applications
* Strong understanding of corporate accounting and internal control procedures
* Knowledge of accounting and financial reporting software
* Proficient in Microsoft Word and Excel Knowledge
* Strong analytical and problem-solving skill
* Attention to detail
* Team player, self-starter able to work with little supervision
* Sensitivity to the needs of every individual to be treated with respect and fairness
* Ability to maintain a professional demeanor and confidentiality
* Organizational and multi-tasking skills
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$41k-51k yearly est. Auto-Apply 1d ago
Director, Accounting
Concentra 4.1
Addison, TX job
Concentra is recognized as the nation's leading occupational health care company.With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Director of Accounting is responsible for managing the accounting activities for Concentra's Centers,Onsite Clinics, and other businesses through a solid understanding of business processes, systems, andan in-depth knowledge of current generally accepted accounting principles.
Responsibilities
* Manage and coordinate monthly accounting close processes and financial reporting for multiplemedical locations, internal services, administrative departments, and ancillary businesses
* Supervise, develop, train, and retain professional accounting staff
* Lead budget process for responsible medical locations and business units
* Present monthly variance analysis findings to finance executive team
* Provide financial liaison support to operational colleagues ensuring appropriate accounting of activity and meaningful analysis in support of operational strategies
* Provide business consolidation support including technical accounting research, purchase price allocation, post-closing accounting and acquisition integration
* Ensure compliance with current accounting controls and procedures
* Identify opportunities to streamline accounting processes
* Represent the accounting/finance function on cross functional teams to ensure proper controls and compliance requirements are met
* Strong process and procedure development experience preferred
* System implementation experience is preferred
* Provide guidance and support for financial audits by liaising with external auditors
Qualifications
* Master's degree in Accounting or Finance from an accredited college or university or equivalent education and experience
* CPA required, active and in good standing
* Customarily has at least ten or more years of professional accounting experience; some public accounting / audit experience
* Customarily has at least four or more years of management or supervisory experience
* Prior multi-location and multi-legal entity, joint venture experience and operational accounting integration of acquisition targets
* Experience with Oracle eBusiness Suite and Hyperion tools (HFM, Smartview, Essbase)
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong technical accounting acumen
* Desire to work in a fast-paced environment
* Strict focus on ownership, initiative, and accountability
* Critical thinking and analysis skills
* Ability to dig in and get the work done
* High integrity, ethics, and work standard
* Excellent oral and written communication skills
* Ability to handle multiple priorities
* Exceptional leadership, hiring and staff development skills
* Proficient in Microsoft Office - Intermediate to advanced Excel skills
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$109k-140k yearly est. Auto-Apply 31d ago
Compensation Analyst
Concentra 4.1
Addison, TX job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Compensation Analyst participates in job design, position leveling, and market pricing to evaluate positions in alignment with the organizational compensation structure. This analytical position serves in a consultative capacity on issues of internal equity, external competitiveness and legal compliance and will research current market practices, measure the effectiveness of existing plans, and evaluate current and future opportunities to analyze the impact of a wide range of compensation options.
Responsibilities
* Complete market analysis, job evaluation, and internal leveling of new and updated positions to ensure both external and internal equity. Based on position-specific information, determine if an existing description can be used for classification
* Modify and create new descriptions which accurately reflect current roles, responsibilities, and requirements
* Provide consultative guidance, interpretation, training and recommendations to managers, supervisors, and team members related to all compensation programs, policies, actions, and issues
* Verify compensation by researching, benchmarking, and analyzing market data and recommend corrective or alternative actions to resolve compensation related issues
* Participate in external salary surveys, determining matches and submitting organization profiles.
* Assist in the administration of annual Salary Planning program
* Responsible for maintaining documentation of FLSA determinations and classifying exemption status for jobs through review of job profile or desk audits and ensure appropriate EEO mapping of positions
* Complete audits monthly of any pay transparency changes or updates and federal, state, or municipality pay legislation changes
* Partner with recruiting team to advise and educate on pay transparency changes & updates to pay guidelines
* Run and create key HR related business reports using multiple platforms to provide specific information and be an information resource to leaders in the field regarding compensation related projects
* Research and resolve questions, discrepancies, and other ad hoc requests from leadership
* Assist with updating and reviewing incentive plans, assist with generating rosters for plan distribution through learning management system
* Ensure policies are in place and incentive compensation process and related controls are clearly documented and executed
* Effectively train leaders and colleagues in compensation practices and policies
* Perform audits on compensation equity, and work with leaders on action plan
* Evaluate and processes requests for salary adjustments, special payments, bonuses and auto allocations
* Evaluate and process electronic Employee Action Form submission request for salary adjustments, special payments, bonuses and auto allowances
* Review and research various personnel actions such as employee status changes, promotions, terminations, unpaid leave, etc., to stay in alignment with various company regulations and state mandates
* Work with end-users to provide functional expertise for coding issues and resolution by analyzing, researching, and implement proper solutions
* Complete data entry for day-to-day routine maintenance activities and updates to colleague's records
* Receive, respond to, and investigates employee and HR staff queries regarding various HR related questions
* Assist team members as needed in day-to-day activities and/or participate in special compensation or research projects
Qualifications
* Bachelor's degree in Finance, Business Administration or related field of study from an accredited college or university or equivalent experience
* In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related experience and vice versa Certifications and/or Licenses:
* SHRM-CP or SHRM-SCP preferred
* Certified Compensation Professional (CCP) or classes towards CCP certification is a plus
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Working knowledge of compensation/HRIS principles and practices, and state and federal government regulations pertaining to compensation (i.e., DOL, FLSA)
* Extensive knowledge of human resource laws, regulations and best practices
* Advanced Excel skills required (i.e., pivot tables, vlookups, date conversion, mathematical formula creation to calculate sums, ratios, and percentages) with an ability to calculate and interpret mathematical formulas such as percentages, ratios, statistical average, median, multiple regression
* Ability to identify and solve problems through creativity, sound compensation principles and excellent analytical and problem-solving skills.
* Demonstrated ability to work in a fast-paced environment while handling multiple tasks (planned and unplanned) while meeting deadlines and maintaining quality of work.
* Demonstrated ability to collaborate with cross functional departments such as Payroll, Finance, Human Resources and Executive Leadership in understanding business needs and in developing suitable compensation recommendations.
* Strong business acumen and interpersonal skills; strong business writing and verbal communication skills to effectively present ideas in a variety of mediums.
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$71k-88k yearly est. Auto-Apply 40d ago
Cisco Network Automation Engineer
Concentra 4.1
Addison, TX job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The Engineer, Network Automation role is accountable for solving complex networking problems through code, automation, and modern delivery pipelines. This role will be instrumental in designing, automating, and implementing robust public and private network systems. This role is critical in supporting the organization's current and future IT infrastructure through innovative design, system architecture, and collaborative execution to continuously improve the resiliency and flexibility of the organization's networking infrastructure. Must have strong network technical expertise supporting the network infrastructure, including traditional route/switch, virtual route/switch, VMware NSX-T, datacenter connectivity, and complex wide area networking, including Cisco SD-WAN as well as leadership capabilities and a passion for designing secure, scalable, and cost-effective network solutions. This hands-on position will directly contribute to the overall enterprise network architecture and lead the vision and strategy for all networking aspects. Ability to work with modern network automation tooling, Python, Ansible, Cisco, and cloud-driven network environments.
Responsibilities
* Proven ability to automate manual network processes by creating python and ansible scripts for network automation and updates.
* Implement and maintain standardized configurations.
* Monitor and report on automation success rates.
* Establish knowledge base, document standard config templates and standard operating procedures.
* Interfacing and providing support to network monitoring tools.
* Develop visibility and alerting systems to proactively identify performance and configuration issues.
* Drive ongoing evaluations and perform troubleshooting to ensure solution effectiveness.
* Infrastructure Optimization: Analyze existing network infrastructure and identify opportunities for optimization, including network consolidation, virtualization, automation, and overall continuous improvements to optimize performance.
* Capacity Planning: Conduct thorough capacity planning assessments to anticipate future network demands and proactively scale infrastructure resources as needed.
* Documentation and Reporting: Maintain thorough documentation of network designs, configurations, and procedures. Generate regular reports to communicate project status, performance metrics, and recommendations to stakeholders.
* Responsible for developing effective network monitoring and solutions. Use these tools to measure and proactively monitor quality standards of network services, including outages, utilization, service degradations, and traffic analysis, ensuring excellence in execution and operational reliability.
* Develop, implement, and coordinate system policies and programs that enhance system integrity, security, and performance.
* Participate in peer reviews, design discussions, and architectural decisions.
* Possess a firm understanding of the interconnectivity within and to VMware, Amazon Web Services (AWS), and the Microsoft Azure platforms.
* Responsible for meeting network requirements for support of IP telephony solutions.
* Serve as the subject matter expert and primary point of contact for all network architecture activities and decisions.
* Lead the investigation into the root cause of problems, which may or may not be network issues and may involve the interaction of technologies across multiple platforms or disciplines.
* Adhere to corporate Change Control procedures.
* Collaborate with cross-functional teams to align network strategies with business goals and customer needs.
* Identify, research, evaluate and implement emerging network technologies.
* Occasional travel, off-hour and weekend work may be required.
Qualifications
* 5+ years 'of relevant IT experience, including 3+ years in a Network Technical role in an Enterprise-Scale multi-site network.
* 3+ years 'expert-level experience with Network support experience, network switching (capacity planning &VLANs), network routing (OSPF, EIGRP, BGP), and WAN technologies.
* 3+ years 'of proven experience with network automation (Python, Ansible, Puppet, Chef, APIs).
* 1+ years 'experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS.
* Experience with version control repository management software Gitlab, or DevOps workflows.
* Familiar and working knowledge of basic AI tools.
* Cloud Networking (AWS and Azure).
* API integration experience (REST, NetConf, etc.)
* CCNA, Cisco DevNet, or equivalent certifications.
* Preferred Qualifications:
* Deep understanding of BGP routing within the context of carrier connectivity as well as internal systems connectivity, along with redistribution techniques into and from other routing technologies like EIGRP.
* Experience with large, wide-area networks of 1000+ sites and migrations to Cisco SD-WAN from traditional connectivity types.
* Working experience with wireless technologies, including Cisco AirOS,Cisco CatOS, Meraki and Aruba preferred.
* Strong knowledge and experience with Cisco routers and switches (Nexus), as well as Cisco Catalyst and Meraki (Cisco Cloud).
* Strong hands-on technical abilities and attention to detail.
* Experience with Cisco ISE/Catalyst Center, Meraki authentication, and Aruba Central.
* Deep understanding of Network design in various environments (LAN, WAN, Datacenter, Cloud).
* An understanding of firewall concepts (traditional and NextGen) and load balancing concepts is a plus.
* Ability to lead and contribute to high-level strategic design efforts.
* Strong grasp of cybersecurity best practices and the ability to integrate them into architecture decisions. Effective use of data to identify root causes and solve complex infrastructure issues.
* Experience prioritizing cross-functional requirements and aligning solutions accordingly. Experience leading cross-functional projects requiring consideration of enterprise impact.
* Define and identify business value for IT Projects/support changes with limited oversight.
* Ability to analyze or design technical network solutions and the impacts to the enterprise.
* Experience working in an environment with regulatory compliance requirements (HIPAA, PCI, etc.)
* Very organized and detail oriented, with high degree of accuracy and follow-up.
* Self-motivated, reliable team player.
* Must possess desire to learn new technologies
* Prior healthcare environment experience is preferred.
Additional Data
Concentra is an Equal Opportunity Employer M/F/Veterans/Disabled
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$93k-119k yearly est. Auto-Apply 1d ago
X-Ray Technician- Denton
Nova Medical Centers 4.3
Nova Medical Centers job in Denton, TX
X-Ray Technologist- Texas
Summary: Assist with the delivery of occupational health care. Perform radiological duties and procedures as permitted by governing agencies.
Responsibilities
Prepare patients for radiological procedures and take X-rays following established procedures.
Practice sound procedures which meet or exceed recommended industry standards.
Produce quality diagnostic radiographs and maintain a repeat rate of two percent or less.
Ensure all equipment is in good working condition and in compliance with applicable laws and regulations.
Assist with patient flow process and secure/stock necessary X-ray supplies.
Travels market to provide staffing coverage and on-site services.
Follow protocol of assessment, planning, intervention, and evaluation of patient population.
Apply the Minimal Necessary Standard when accessing protected health information.
Communicate effectively with relevant Supervisors and Management while performing onsite services.
Perform other duties as assigned.
Qualifications
Current NCT, LMRT or RT licensure in Active Status.
Proficient computer skills.
Exceptional customer service and communication skills in both verbal and written form.
Excellent analytical, interpersonal, leadership, time management, follow-up, and problem-solving skills.
Ability to work positively among diverse groups of individuals promoting a “TEAM” environment and “Leads by Example”.
Preferred:
Bilingual in Spanish / English
Benefits:
Competitive Base Salary
Paid Time Off
Group Medical
Dental
Vision
Life STD & LTD
401K w/ Excellent Company Match
Access to Earned Wages through Payactiv
CEUs and Licensure Renewals Reimbursement
Equal Opportunity Employer
$39k-49k yearly est. Auto-Apply 60d+ ago
Medical Assistant- North Fort Worth
Nova Medical Centers 4.3
Nova Medical Centers job in Fort Worth, TX
Medical Assistant
Are you looking to join a team and make an impact in the lives of patients? If so, submit your application.
We offer you a competitive total compensation package, including competitive wage, benefits package, and growth opportunity. Your benefits include a 401K with matching, PTO, medical, dental, and vision. We are currently seeking a go getter to provide medical office support.
Responsibilities
You will work closely with the Medical Provider to provide supportive patient care and perform tasks as delegated, including assisting in maintaining a clean and safe environment.
You will be trained to perform many medical support tasks, such as drug screen collections, diagnostic testing, preparing specimens, injections, and blood draws.
You will be trained to perform administrative support tasks such as answering phones, checking in and outpatients, filing, and record processing.
Qualifications
High School Degree
Preferred enrollment in a MA, CNA, EMT, Nursing or related program
Exceptional customer service and communication skills in both verbal and written form.
Excellent analytical, interpersonal, leadership, time management, follow-up and problem-solving skills.
Ability to work positively among diverse groups of individuals promoting a “TEAM” environment and “Leads by Example.”
Preferred:
Bilingual in Spanish / English
Benefits:
Competitive Base Salary
Paid Time Off
Group Medical
Dental
Vision
Life STD & LTD
401K w/ Excellent Company Match
Access to Earned Wages through Payactiv
Equal Opportunity Employer
$26k-31k yearly est. Auto-Apply 60d+ ago
Medical Front Office
Nextcare, Inc. 4.5
Arlington, TX job
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
$25k-31k yearly est. 21d ago
Center Therapy Director
Concentra 4.1
Sherman, TX job
UP to a $20K Recruitment Bonus Available Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
* Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
* Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable
* Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
* Manages clinical outcomes and addresses outlier cases with staff therapists
* Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
* Executes therapy plan for each patient with a focus on early intervention and same day evaluation
* Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
* Works with DTO to identify clinical improvement opportunities
* Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
* Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
* Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
* Drives patient and client experience and satisfaction metrics
* Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business
* Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
* Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
* Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
* Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
* Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
* Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
* Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
* Promotes center initiatives and work flows that are consistent with those in other centers
* Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
* Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
* Must meet licensure requirements of jurisdiction
* Customarily at least two years of demonstrated clinical experience
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated outstanding clinical knowledge of physical/occupational therapy services
* Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine
* Demonstrated outstanding interest in the leadership of therapy staff
* Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
* Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
Additional Data
* Generous paid time off (PTO)
* Paid holidays
* Paid sick/EID days
* Set schedule
* Flexible per diem opportunities*
* Medical and prescription plans
* Basic and enhanced dental and vision plans
* Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
* LifeWorks employee assistance program
* Company-funded HSA
* Short-term disability
* Pre-tax spending accounts (health care and dependent care FSA)
* Training provided in our world-class occupational medicine process management model*
* Medical experts panel (MEP)
* Concentra CEU courses
* New hire learning program
* Occupational Health University
* Leadership development program
* Manual therapy certification
* Yearly CEU stipend and CEU time
* Tuition reimbursement
* Professional On-demand Learning Modules*
* Malpractice insurance*
* Unmatched opportunities for advancement locally and nationally*
* Traditional and Roth 401(k) with employer match*
* Competitive salary*
* Colleague referral bonus program*
* Colleague discount program*
* Life insurance/disability
* Pre-tax spending accounts
* Relocation assistance (when applicable)
* Incentive/RVU bonus
* Identity theft services
* Company-paid long-term disability
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
#LI-AC1
$103k-135k yearly est. Auto-Apply 21d ago
Concentra Engineer II Systems
Concentra 4.1
Addison, TX job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
Engineer II, Systems is responsible for managing and optimizing the organization's IT infrastructure. This role involves configuring, maintaining, and troubleshooting servers, networks, and storage systems to ensure high availability and performance. The engineers conduct regular system audits to identify potential issues and implements proactive measures to mitigate risks. Additionally, they are tasked with automating routine tasks through scripting and other tools to enhance operational efficiency. Collaboration with cross-functional teams is essential for successful project deployments, requiring the specialist to provide technical support during the implementation of new technologies.
Responsibilities
Essential Duties and Responsibilities
Performance Monitoring and Optimization.
Engineer II, Systems is responsible for monitoring system performance metrics, analyzing data to identify bottlenecks, and implementing solutions to enhance system efficiency. This includes configuring system settings, conducting regular performance assessments, and utilizing diagnostic tools to troubleshoot issues. The role also involves collaborating with cross-functional teams to ensure optimal resource allocation and scalability of systems.
* Troubleshooting and Issue Resolution.
Engineer II, Systems is responsible for diagnosing and resolving technical issues related to system performance, network connectivity, and application functionality. This includes analyzing logs, performing root cause analysis, and implementing solutions to prevent future occurrences. The role requires collaboration with cross-functional teams to ensure timely resolution of incidents and adherence to service level agreements (SLAs). Additionally, the engineer will document troubleshooting steps and resolutions in the knowledge base for future reference.
* System upgrades.
Engineer II, Systems is responsible for system upgrades, planning and execution of upgrade procedures, testing new systems, and documenting changes. This includes ensuring that compatibility and performance standards are met, as well as troubleshooting any issues that arise during the upgrade process.
* Server Maintenance and Upgrades.
Engineer II, Systems is responsible for performing regular maintenance on servers, including applying updates, patches, and upgrades to ensure optimal performance and security. This role involves monitoring server health, troubleshooting issues, and implementing solutions to enhance system reliability. Additionally, the engineer will document changes made during maintenance activities and collaborate with other IT teams to schedule downtime effectively.
* System Configuration Management.
Engineer II, Systems is responsible for managing and maintaining system configurations across various platforms. This includes deploying, monitoring, and updating system software and hardware configurations to ensure optimal performance and security. The role involves creating and maintaining documentation for configuration management processes, conducting regular audits of system configurations, and implementing changes as necessary to align with organizational standards.
* Network Administration Support.
Engineer II, Systems participates in managing and maintaining network infrastructure. This role involves troubleshooting connectivity issues, assisting in implementing security protocols, and ensuring optimal performance of network services. The engineer will also conduct regular audits, and collaborate with other IT teams to support system integration and upgrades.
* Documentation of System Processes.
Engineer II, Systems is responsible for creating and maintaining comprehensive documentation of system processes, configurations, and procedures. This includes developing detailed guides for system installations, updates, troubleshooting steps, and best practices to ensure operational efficiency. The engineer will also be tasked with regularly reviewing and updating documentation to reflect changes in technology or processes.
* Automation of Routine Tasks.
Engineer II, Systems is responsible for identifying repetitive tasks within the IT infrastructure and developing automation scripts to streamline these processes. This includes using tools such as PowerShell, Python, or others to create scripts that manage system updates, backups, and monitoring alerts. The engineer will also implement automation solutions in Cloud environments and ensure that all automated tasks are documented and maintained for future reference.
* Collaboration with Cross-Functional Teams.
Engineer II, Systems is responsible for collaborating with cross-functional teams, including developers, project managers, and other IT staff. This involves participating in meetings to discuss project requirements, providing technical insights, and ensuring that system architecture aligns with business needs. The engineer will also work on integrating systems and troubleshooting issues that arise during the collaboration process.
* Security Compliance and Management.
Engineer II, Systems is responsible for ensuring that all systems comply with internal and external security standards. This includes conducting regular audits, implementing security policies, managing access controls, and responding to security incidents. The role requires maintaining documentation of compliance activities and collaborating with other IT teams to enhance system security measures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education/Credentials
Education Level: Bachelor's DegreeMajor: Computer Engineering, Computer Science
Degree must be from an accredited college or university.
Job-Related Experience
Customarily has at least the following experience:
5 years
Job-Related Skills/Competencies
* Customarily has at least 5 years of experience in systems engineering of Microsoft Windows Server OS.• Hands-on experience managing Active Directory including, implementing group policies, managing sites and services, managing DNS records. Experience with AD FS is a plus.• Experience in administering Linux OS.• Strong experience in administering Microsoft 365 tenants. That includes advanced experience managing in Entra ID, Exchange, Intune, Teams, Microsoft 365 Apps.• Hands-on experience in managing Hybrid Active Directory and Microsoft Exchange environments.• Experience in administering Citrix DaaS. That includes administering Citrix environment, creating machine catalogs and delivery groups, building vDisks, deploying and managing Storefront servers.• Experience in writing scripts using PowerShell, Python, Bash or other scripting languages.• Experience in operating and managing monitoring tools, like Dynatrace, PRTG, SolarWinds or others.
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Wintel Server Administration.
Engineer II, Systems must be proficient in installing, configuring, and administering of Windows Server environments. This includes managing Active Directory, Group Policy, and DNS services. The role requires troubleshooting server issues, applying security patches, and ensuring system backups are performed regularly. Additionally, the engineer will monitor server performance and optimize resources to ensure high availability and reliability of services.
* Linux System Administration.
Engineer II, Systems is expected to have working knowledge for managing and maintaining Linux servers, including installation, configuration, and troubleshooting of operating systems. This role involves monitoring system performance, applying security patches, managing user accounts, and ensuring data backups are performed regularly. The engineer will also automate tasks using shell scripting and collaborate with development teams to support application deployments.
* Network Configuration and Management.
Engineer II, Systems is responsible for managing, and troubleshooting network connectivity for servers, storage units, Cloud compute resources, etc. This includes implementing security protocols, monitoring network performance, and ensuring connectivity across various systems. The role also involves documenting network configurations and changes to maintain an accurate inventory of network resources.
* Virtualization Technologies (e.g., VMware, Citrix).
Engineer II, Systems must possess necessary expertise for deploying, configuring, and managing virtualization technologies such as VMware and Citrix. This includes creating and maintaining virtual machines, optimizing resource allocation, ensuring high availability, and implementing backup and disaster recovery solutions. The engineer will also troubleshoot virtualization issues and collaborate with other IT teams to integrate these technologies into the overall infrastructure.
* Cloud Services Management (e.g., Microsoft 365, Azure, AWS). Engineer II, Systems must be proficient in administering and optimizing Cloud services, such as Entra ID, OneDrive, Exchange Online, Intune, SharePoint Online, Teams, Dynamics 365, as well as Azure and AWS environments. This includes provisioning resources, configuring Cloud environments, and ensuring system performance and security. This role involves monitoring Cloud infrastructure, implementing automation scripts for deployment, troubleshooting issues, and collaborating with development teams to integrate cloud solutions into applications.
* Scripting Languages (e.g., PowerShell, Bash, Graph).
Engineer II, Systems is expected to utilize scripting languages such as PowerShell and Bash to automate system administration tasks, streamline workflows, and enhance operational efficiency. This includes writing scripts for system monitoring, configuration management, and deployment processes. The role also involves troubleshooting existing scripts and modifying them to meet evolving business needs.
* Backup and Recovery Solutions.
Engineer II, Systems is responsible for implementing, managing, and optimizing backup and recovery solutions across various systems. This includes configuring backup schedules, ensuring data integrity, performing regular test restores to validate backups, and troubleshooting any issues that arise during the backup process. The engineer will also document procedures and provide training to team members on best practices for data protection.
* Security Best Practices and Compliance Standards.
Engineer II, Systems is expected to follow security best practices across all systems and applications. This includes conducting regular security assessments, applying patches and updates, configuring firewalls, managing access controls, and ensuring compliance with industry standards such as ISO 27001 or NIST. The engineer will also develop and document security policies, monitor system logs for suspicious activity, and respond to security incidents in a timely manner.
* Monitoring Tools (e.g., Dynatrace, PRTG). Engineer II, Systems is responsible for implementing, configuring, and maintaining monitoring tools such as Dynatrace and PRTG. This includes setting up alerts for system performance issues, analyzing logs to identify potential problems, and ensuring that all systems are monitored effectively to prevent downtime. The engineer will also be tasked with optimizing the monitoring configurations to align with best practices and organizational needs.
* Communication Skills. Essential for the Engineer II, Systems role as they enhance collaboration within teams and improve client relationships. Effective communication ensures projects are aligned with organizational goals, reduces misunderstandings, and fosters a culture of transparency and trust. This ultimately contributes to the successful delivery of IT solutions that meet business needs.
* Team collaboration. Crucial for the Engineer II, System role as it fosters a cooperative work environment that enhances productivity and innovation. By working together seamlessly, team members can leverage diverse skills and perspectives, leading to improved problem-solving and faster project delivery-ultimately supporting Concentra's commitment to excellence in IT services.
* Problem Solving. Effective problem solving is crucial for the success of the Engineer II, Systems as it directly impacts system reliability and performance. By resolving issues efficiently, this role contributes to minimizing downtime, enhancing user satisfaction, and supporting the overall operational goals of Concentra's IT Organization.
* Time management. Effective time management is crucial for the Engineer II, Systems as it directly impacts the team's ability to meet project deadlines and maintain system uptime. By managing their time well, the engineer contributes to improved operational efficiency, enhances team collaboration, and supports Concentra's goal of delivering reliable IT services that align with business objectives.
* Attention to detail. By ensuring configurations are accurate and identifying potential issues early, this skill helps maintain operational efficiency and minimizes downtime. This focus on precision supports the organization's goal of delivering high-quality IT services that meet both internal and external client needs.
* Customer service orientation. Customer Service Orientation is crucial for fostering positive relationships with internal stakeholders and enhancing user satisfaction. By prioritizing user needs and ensuring effective communication, the Engineer II, Systems contributes to a collaborative work environment that supports productivity and operational efficiency. This skill aligns with Concentra's commitment to delivering exceptional service and maintaining high standards of support within the IT organization.
* Critical thinking. Critical thinking is essential for the Engineer II, Systems as it enables them to approach problems methodically and devise effective solutions. This skill contributes to the organization's goals by ensuring that systems operate efficiently, minimizing downtime, and supporting overall business continuity. By fostering a culture of critical thinking, the organization can innovate and adapt more effectively in a rapidly changing technological landscape.
* Adaptability to change. Adaptability is crucial for the Engineer II, Systems as it enables the individual to respond swiftly to the dynamic nature of IT environments. This skill supports organizational agility, ensuring that the team can pivot in response to business needs and technological advancements, ultimately contributing to improved service delivery and operational efficiency.
* Interpersonal Skills. Crucial for the Engineer II, Systems role, these skills support effective teamwork and communication within the IT organization. By enhancing collaboration and understanding among team members and clients, they contribute to improved project outcomes and customer satisfaction-aligning with Concentra's goal of delivering high-quality IT solutions efficiently.
Physical/Mental Requirements
While performing the duties of this job, the employee is continuously sitting for extended periods, frequent walking, and occasional standing. May continuously utilize hands and fingers for typing, flex or extend wrist to perform other job-related tasks. The employee is continuously required to use hands and fingers to feel, handle, or operate PC, office equipment and/or other equipment. Due to the nature of this position, an employee can expect heavy computer usage requiring wrist flexion/extension for at least 8 hours per day. Occasional stooping, pushing, pulling, reaching, or overhead reaching, and climbing in the performance of work. The ability to hear and understand with clarity and detect sound, and have conversations with staff, customers, management, etc. Hearing within the acceptable range for telephone and in-person contacts. Normal or corrected vision to acceptable levels for office work. The ability to
lift/carry up to 10 pounds.
The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care.
Travel is not required for this position.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$96k-122k yearly est. Auto-Apply 1d ago
Physician Assistant / Emergency Medicine / Texas / Locum Tenens / Physician Assistant or Nurse Practitioner Float
Concentra 4.1
Arlington, TX job
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physician Assistant float, you wil be subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or "Center", if any, Physician Assistant shall provide primary medical direction and coordination of professional medical care within the occupational health program.
Responsibilities:
Performs medical assessment of Center patients (multiple clinics)
Examines patient, compiles patient medical data and results of examination.
Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests.
Compiles patient medical data, including health history and results of physical examination.
Interprets diagnostic test results for deviations from normal.
Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection.
Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance.
Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care.
Assists in the development, implementation and revision of policies affecting medical practice judgment and quality of occupational health care.
Assists in the development and presentation of education and instructional programs
Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values.
Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs.
Ensures accuracy when completing and executing tasks and performing quality assurance checks.
Ensures accurate, concise, timely and complete documentation of results and paperwork.
Provides an excellent, compassionate and warm patient experience regardless of patient volume.
Ability to manage time, prioritize and multi-task in a busy environment.
Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate.
Ability to consistently deliver quality care in a busy clinical environment.
Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience.
Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care.
Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values.
Listens to and understands internal and external client needs in order to act and address.
Committed to personal excellence and understands how daily work contributes to center operation as a whole.
Holds self and others accountable. Is willing and able to assist others in order to achieve results.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Bachelors' degree in related health field from an accredited college or university
Masters of Science in Physician Assistant Studies (graduate of an accredited Physician Assistant program)
Passed the Physician Assistant National Certifying Examination (PANCE)
Current licensed physician assistant in the state where employed and in accordance with state laws of practice
Must maintain work state physician assistant licensure throughout the course of employment
Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated knowledge of occupational medicine requirements (state specific)
Demonstrated working knowledge of clinical operations
Knowledge of laws and regulations that govern delivery of rehabilitation services
Knowledge of worker?s compensation and clinical procedures and all processes involved in the delivery of quality care.
Demonstrated excellent communication skills
Demonstrated willingness to participate in Continuing Medical Education
Additional Data:
Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call
Compensation package:
Competitive base salary with annual merit increase opportunity
Monthly RVU Bonus Incentive
Quarterly Quality Care Bonus Incentive
Generous Paid Time Off package for new colleagues include:
18 days of Paid Time Off (annually, with roll-over)
5 days of Paid CME Time (annually)
6 Paid Holidays
Medical Malpractice Coverage
Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc.
401(k) with Employer Match
Tuition Reimbursement opportunity
Medical/Vision/Prescription/Dental Plans
Life/Disability Insurance:
Colleague Referral Bonus Program
Training provided in Occupational Medicine
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
Pre-tax spending accounts (health care and dependent care FSA)
Concentra accredited CME courses
Occupational Health University
Leadership development programs
Relocation assistance (when applicable)
Commuter benefits
Identity theft services
Colleague discount program
Unmatched opportunities for advancement locally and nationally
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities
Position Summary
The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees.
Physical Requirements:
* Must be a current Texas Resident
* Must remain a Texas Resident during the duration of employement within the Referral Department
* Must be able and willing to travel to a local Concentra to complete new hire orientation
The Details
* First point of escalation for all case related issues requiring guidance
* Responsible for daily completion of assigned patient referrals, while meeting production requirements
* Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market
* Obtains authorization for Specialist referrals and schedules appointments accordingly
* Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable
* Provides all necessary information such as medical records, prescriptions, etc. to payor
* Communicates with stakeholders, payor, employer, and patient as appropriate
* Records all appropriate information via OA/CR module of OccuSource per Concentra policy
* Builds relationships with provider, employer and payor communities
* Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor
* Handles calls according to the call guidelines of the department
* Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Education/Credentials
* High school diploma or GED equivalent
* Associated Degree from an accredited college preferred
Physical Requirements:
* Must be a current Texas Resident
* Must remain a Texas Resident during the duration of employement within the Referral Department
* Must be able and willing to travel to a local Concentra to complete new hire orientation
Job-Related Experience
* Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, etc.)
* Experience with Worker's Compensation preferred
* Proficiency with scheduling/insurance verification software
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Familiarity with Microsoft Excel, Outlook, Word
* Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization
* Must display proper business etiquette and be skilled in the arts of diplomacy and tact
* Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment
* Ability to build and maintain productive business relationships
* Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* Excellent writing and documentation skills
* Strong attention to detail
* Ability to work independently
* Ability to handle special projects
* Ability to handle multiple tasks, projects, duties, and priorities, when assigned
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$34k-39k yearly est. Auto-Apply 39d ago
Sr Manager, Payroll Systems
Concentra 4.1
Addison, TX job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Senior Manager of Payroll Systems is a strategic and technical leader responsible for optimizing, governing, and supporting payroll technology systems, with a strong emphasis on UKG ProWorkforce Management, Oracle (payroll and payroll tax configurations), iCIMs, and organizational hierarchy design. This role will collaborate with HR, IT, and Finance to ensure payroll and payroll tax accuracy, compliance, and system integrity for a large, multistate organization that oversees payroll for approximately 14,000 employees.
The position will report to the Director of Payroll Services, and will lead a team at the corporate office, including in-office and remote workforce. The Senior Manager of Payroll Systems will bring a demonstrated history of managing systems to deliver support and solutions to the business.
Responsibilities
Payroll Systems Leadership & Strategy:
* Serve as the payroll system owner including end to end testing and production for UKG ProWorkforce Management, Oracle, and organizational hierarchy.
* • Develops long term roadmaps in collaboration with IT for payroll system enhancements, automations, integrations, and technology improvements.
* • Lead system governance, ensuring consistent configuration standards, best practices, and documentation.
* • Oversee integrations between UKG and downstream systems (GL, benefits, vendor files, etc.)
Payroll Tax Configuration & Compliance:
* Partner with Payroll Tax team, to oversee multi-state payroll tax setups including SUI, SUTA, local tax jurisdictions, reciprocity rules, supplemental wage tax logic, and withholding rules.
* • Assist Payroll Tax team, to ensure quarterly/annual tax reviews, year-end processing, audits, and reconciliation needs are accomplished.
UKG ProWorkforce Management Configuration, Optimization & Support:
* Partner with IT to lead the configuration of pay rules, deduction codes, earnings codes, work groups, tax profiles, and job/pay structures are maintained.
* Oversee and support integration with UKG to Oracle payroll/tax system.
Organizational Structure & Hierarchy Management:
* Manage and maintain organizational hierarchy across company structure, business units, cost centers, locations, supervisors, and labor distribution, through daily reconciliation reports, ServiceNow tickets, and email requests.
* Ensure alignment between HR, Finance, and Payroll structures including supporting reorganizations and acquisitions.
Operational Excellence, Testing & Support:
* Provide leadership and direction for the Payroll Systems Team, ensuring compliance and operational excellence.
* Partnership with payroll leadership to maintain system testing and training for Payroll/Tax Services team members.
* Support iCIMS recruitment and onboarding by managing user access, creating locations, completing daily system audits, resolving issues through ServiceNow, and coordinating with iCIMS support, HRIS, and third-party vendors.
* Partner to support acquisitions and new openings, including company analysis, iCIMS new hire file loads, offer letter initiations as needed, and collaboration with Legal to ensure accurate GRE placement.
* Serve as the subject matter expert for all payroll systems, implementing automated audits and controls to ensure payroll/payroll tax accuracy and compliance. Support miscellaneous programs related to payroll/payroll tax, such as the Alumni Portal, API Wizard, KBACE.
* Perform Oracle quarterly and annual payroll/payroll tax testing, additional system testing as needed, and monthly Vertex update testing to ensure system accuracy and compliance.
Qualifications
* Education Details: Bachelor's degree from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
* Customarily has at least 7 years of experience in payroll systems or HRIS, with at least 3 years in a leadership role.
* Strong expertise in UKG ProWorkforce Management and Oracle maintenance including interface to payroll applications.
* Experience with system setup and maintaining complex organization hierarchies in HR/Payroll systems.
* Current knowledge of payroll laws and regulations, multi-state payroll tax rules, wage reporting, SUI/SUTA, and quarter/year end processing.
* Demonstrates exceptional attention to detail and strong organizational skills, with the ability to effectively multitask and adapt in a fast-paced environment where payroll and payroll tax regulations are continually evolving.
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Detail-oriented with a high degree of accuracy.
* Ability to manage multiple priorities simultaneously with ease (and sense of calm) and the ability to re-prioritize quickly.
* Strong analytical and organizational skills.
* Team player with a cooperative attitude.
* Represents Payroll team effectively and professionally in all circumstances and situations with the organization, colleagues, management, internal/ external customers and vendors.
* Consistently demonstrates and embodies high integrity, morals and values.
* Holds self and team accountable to execute projects, meet deadlines and milestones within project scope.
* Inspirational and motivational leader to ensure the success of the individual employee and the
* Results and resolution oriented - high sense of urgency.
* Promotes, embodies and sets the standard for customer service excellence (internal and external).
* Strong team player and promoter of team skill development.
* Views talent development and coaching for team members as a strategic imperative and establishes organizational processes to attract and retain best of class talent.
* Champions continuous improvement of Payroll processes and individual capabilities and expectations for the team.
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$118k-158k yearly est. Auto-Apply 21d ago
Analyst, Finance Systems - Oracle
Concentra 4.1
Addison, TX job
The Analyst, Finance Systems - Oracle is responsible for maintaining application processes for Oraclebased ERP systems, analyzing and configuring Oracle EBS modules to meet business requirements, and supporting Oracle applications to meet user and data needs. This role involves data administration, user support, system monitoring, report development, troubleshooting issues, and providing training to end-users. The successful candidate will play a vital role in supporting and improving financial processes, ensuring data accuracy, and delivering insightful advice on the system design and development.
Responsibilities
* Performing functional, integration, and data testing of Oracle applications.• Assisting with data and metadata validation processes.• Maintaining Oracle security.• System Optimization: Analyzing system performance and implementing solutions to improve efficiency.• Troubleshooting: Diagnosing and resolving issues with Oracle applications.• Technical Support: Providing technical support to users, resolving queries, and ensuring the smooth operation of Oracle systems.• Process Improvement: Identifying and implementing improvements to Oracle-based processes and workflows.• Working with stakeholders to understand business requirements and translate them into functional specifications for Oracle applications.• Configuring Oracle applications to meet business needs and integrate with existing systems.• Creating and maintaining documentation for Oracle systems, processes, and solutions.• Providing training to end-users on how to use Oracle applications and systems.• Perform other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: Bachelor's DegreeMajor: Finance, Accounting, Information Systems, Computer Science
Degree must be from an accredited college or university.
Education Details:Certifications and/or Licenses:Experience in lieu of required education is acceptable: YesContinuing education is required to maintain license and to perform job: No
Job-Related Experience
Customarily has at least the following experience: 5 years• At least 5 years of experience working with Oracle databases and applications.• Experience in finance systems support.• Experience with Oracle EBS or Oracle Cloud is a plus.• Strong understanding of Oracle database administration principles and practices.• Understanding of Oracle architecture, tables, data flows, and how they relate to the supportedbusiness applications.• Proficiency of SQL and PL/SQL for data manipulation and querying.• Ability to diagnose and resolve complex issues with Oracle systems.• Knowledge of system design principles for Oracle modules.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$97k-124k yearly est. Auto-Apply 11d ago
Cash Posting Specialist
Concentra 4.1
Addison, TX job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
* Payment application.
* Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.
* Processes zero pay explanation of benefits and appropriate reasons for zero pay.
* Performs and maintains posting level per company policy.
* Verifies payments and matches outstanding balances.
* Processes batches and uses correct payment transaction type.
* Researches and processes charge backs and bad checks.
* Creates, reviews, processing of all data on daily reports.
* Monitors discrepancies and makes needed adjustments.
* Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence.
* May perform lead duties.
* Reconsiderations.
* Prepares status report of all reconsiderations.
* Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator.
* Applies appropriate adjustments.
Other Duties
* Performs additional duties as assigned or deemed necessary.
Qualifications
EDUCATION/CREDENTIALS:
* High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience
JOB RELEVANT EXPERIENCE:
* Experience with a multi location practice
DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:
* Strong computer skills
* Microsoft Word and Excel knowledge and experience
* Ability to operate 10 key numerical pad by touch
* Ability to work under tight time schedules
* Strong customer service and communication skills
* Excellent problem solving skills and ability to handle multiple tasks
* Ability to work independently
* Ability to be detailed oriented
* Ability to assist peers
* Ability to communicate verbally and in writing
WORKING CONDITIONS/PHYSICAL DEMANDS:
* Office Environment
* Sitting for extended periods of time
* Ability to lift light weights of up to 35 lbs.
Additional Data
BENEFITS SUMMARY:
* 401(k) with Employer Match
* Medical/Vision/Prescription/Dental Plans
* Life Insurance/Disability
* Paid Time Off
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$38k-46k yearly est. Auto-Apply 27d ago
Clinic Manager III
Nextcare, Inc. 4.5
Fort Worth, TX job
Management of facility resources and staff in compliance with established policies and procedures. Assures that the clinic is running smoothly and that patient flow is at the optimum. ESSENTIAL FUNCTIONS: * Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
* Ensures staff and providers maintain standards as outlined in the NextCare Commitment to Our Mission.
* Assures that adequate staffing is present through the scheduling of receptionists, medical assistants, practical radiology technicians, radiology technicians, occupational medicine coordinators and any additional staff needed.
* Assures that the clinic meets regulatory and internal standards including ADHS, COLA, standing orders, dispensing and corporate compliance programs. Participates in regulatory/insurance audits and inspections.
* Manage programs as necessary to assure that an adequate level of supplies and equipment are present in the facility. Makes suggestions for additions and replacements of equipment.
* Evaluates staff performance on a regular basis including verbal/written disciplinary action and annual performance reviews.
* Provides input to Regional Medical Director regarding the performance of all providers working at the clinic.
* Conducts preliminary, entrance and exit interview of staff. Participates in other interview processes as requested.
* Interacts with Regional Medical Director regularly to ensure appropriate operational and clinical service delivery.
* Addresses client concerns promptly, utilizing customer service skills. Makes recommendations for and/or implements resolution as determined necessary.
* Participates in the development of education programs and attends meetings as required. Attends education programs as needed.
* Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends.
* Ensures accurate maintenance of patient's medical records and the patient records are treated as confidential information.
* Obtains statistical data about the facility and compiles information into required format.
* Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards.
* As applicable, maintain skills in back office and front office departments so as to provide back up for these positions.
* Be available and participate in on-call assignments.
* Participates in interviewing, hiring, orientation and training of personnel.
* Ensures appropriate clinic expense and revenue management including input in annual budget process and monthly review of profit and loss statements.
* Financial reporting and profit and loss management.
* Regular meetings with Area Operations Manager to establish ongoing goals and objectives.
* Ability to manage multiple sites.
* Works in collaboration with Sales & Marketing to identify and implement mechanisms to secure new patient volume and favorably distinguish the company from its competitors
* Assures that service standards are being achieved. Monitors the scorecards for opportunities for improvement as it relates to the patient experience, right-coding, and reimbursement for services rendered.
* Represents the company at events dedicated to raising awareness about the company and its services.
* Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values and Performance Standards.
* Performs other related duties as assigned or described in Company policy.
Arizona Clinic Managers Only: Acts as the Arizona Department of Health Services onsite administrator as delegated from the Chief Executive Officer per NextCare Policy 101010 Organizational Chart.
ESSENTIAL SKILLS AND EXPERIENCE:
Education: Minimum of High School diploma or equivalent
Certification: Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council.
VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE:
Education: Minimum of Bachelor's Degree
Experience: Minimum of three years previous management experience in healthcare related field, preferably in medical office environment. Strong human resource and financial management skills. Typing and computer knowledge.
Additional Training: Other medical or academic degree. Customer Service, Human Resource and Financial Management training.
REPORTING TO THIS POSITION:
Clinical Care Specialist Patient Service Specialist
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the essential functions of this job, the employee is occasionally required to stand; walk; sit; lift; carry; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment:
While performing the essential functions of this job, the employee comes in contact with patient in a wide variety of circumstances. The employee may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.