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  • Import/Export Coordinator

    Sea To Summit Pty

    Remote ocean import representative job

    Sea to Summit is an award-winning Australian brand and manufacturer of ingeniously designed omni-terrain outdoor gear. We are constantly working towards creating the perfect balance of weight, durability, packability, and our products are field-tested in the world's most demanding environments. Sea to Summit was established in 1990 and currently has offices in Western Australia, North America, Germany, and China. We currently have an excellent opportunity for a driven, detail oriented, and orgnaized individual to join our team as our Import/Export Coordinator in our Broomfield, CO office. Job Description The Import/Export Coordinator is responsible for the import of product to our warehouse location in Broomfield, Colorado, and our 3PL located in Canada. This position is accountable for our domestic freight program, oversees and maintains transportation rates, lead times, and vendor product compliance. The Import/Export Coordinator will work with our factories to ensure that all product meets US federal, domestic, Canadian compliance standards. This individual must thrive in a fast-paced environment and be capable of prioritizing and managing multiple projects simultaneously. This position will also play a central role in communicating product import lead times that impact purchasing, order commitments, and warehousing. The Import/Export Coordinator reports to the North America Operations Manager. This position will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals. Work closely with Freight Forwarder and China office on inbound container and LCL shipments. Approve inbound shipments Track cost and efficiency of shipments Provide accurate and timely documentation to customs broker Audit all customs documentation on all shipments Responsible for tariffs analysis, compliance in the US and Canada Work closely with the warehouse manager to ensure all Line Haul and Small Parcel export documents are in compliance. Track cost and efficiency of Canadian Shipments Work closely with warehouse team on communication of inbound ETA's, shipping issues, product levels, QC projects to help them effectively manage team and warehouse space Oversee Duty Drawback process for Canadian and other country shipments Make arrangements for expedited shipments from purchasing team (air ship or other) based on available routes, vendors and other variables for the most efficient and cost effective shipping method In partnership with Operations Manager and the global supply chain team, manage North America contracts with freight forwarder to ensure competitive rates, and improve door to door lead times. Conduct regular freight invoice audits and take necessary action to correct and develop internal processes errors, and working with the carriers to issue invoice corrections. Evaluates and improve our domestic freight program by negotiating ground, air, and LTL transportation rates and shipping lead times. Make arrangements for expedited shipments from purchasing team (air ship or other) based on available routes, vendors and other variables for the most efficient and cost effective shipping method Maintain item master accuracy by working data team to update SAP item fields; such as EAN's, Harmonized Codes, Description Codes, etc. Register all formulated products using WercSmart to ensure transportation and vendor compliance. This includes the vetting and compliance of MSDS for all products. Identify compliance issues that require follow-up or investigation. Demonstrate “nimbility” by providing cross-functional support as needed. Qualifications 3+ years of experience in supply chain or import/export management Bachelor's degree in supply chain management, Business or a related field highly desired Strong understanding and practical experience in transportation of products domestically and internationally Excellent communication and collaboration skills to work across regional and global teams Advanced Microsoft Office Skills - including Excel Thorough knowledge of shipping regulations and policies Strong analytical and problem-solving skills Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers. Ability to work independently as well as in a team environment. Superior time management, multi-tasking, and organizational skills Additional Information This is a full-time office-based position (2 remote work days); located in Broomfield, Colorado. This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, wellness stipend, gear allowance, and some other great perks. The salary range for this role is $60,000 - $80,000 with the starting salary around the mid point of this range. Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. NOTE: This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.
    $60k-80k yearly 60d+ ago
  • Import Specialist

    John S Connor

    Remote ocean import representative job

    Job Details Cincinnati, OHDescription Get to Know Us Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence. Our Culture People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee's role in our success. Our focus on customer satisfaction and innovation ensures that every team member's contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow. Position Summary The Import Specialist provides subject matter expertise in handling imports, ensuring compliance with U.S. Customs and international regulations, managing documentation, and delivering high-quality service to customers. This role supports more complex shipments, offers technical guidance to agents, and ensures operational accuracy and efficiency. Key Responsibilities Handle and oversee the import process for high-value or complex shipments Classify products under HTSUS and ensure documentation accuracy Serve as a point of contact for customers requiring specialized assistance Train and support agents on import processes, systems, and compliance Review and approve commercial invoices, HTS classifications, and customs entries Collaborate with Customs brokers, carriers, and regulatory bodies as needed Research and resolve shipment delays, discrepancies, or compliance issues Maintain expertise in regulations (EAR, CCL, ITAR, HazMat, FMC, Incoterms, etc.) Support process improvements and contribute to efficiency initiatives Provide feedback to management on operational challenges and solutions Qualifications Education Associate's or Bachelor's degree in Transportation, Supply Chain, or related field preferred Experience 2-4 years of import or logistics operations experience Skills and Abilities Strong knowledge of U.S. Customs processes, HTSUS, and documentation requirements Experience with TMS, customs entry software, and Excel/Google Sheets Strong problem-solving, organizational, and customer service skills Preferred certifications: CES, HazMat, IATA Dangerous Goods Why Join Us? We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations. As a team member, you have access to the following benefits and compensation packages: Salary Range: $22 to $31 per hour (depending on skills and experience) Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.) Comprehensive medical, dental, and vision coverage HSA, FSA, and HRA options Company-paid life and disability insurance Voluntary insurance offerings for employee and dependents 401(k) with employer matching Paid Vacation, Paid Time Off (PTO), and Holidays Educational Assistance Programs Recognition and reward programs Commitment to a supportive and inclusive work environment We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable. If you require reasonable accommodations during the application or interview process, please contact us to request assistance.
    $22-31 hourly 24d ago
  • Import Specialist TCRS4564

    Trade Compliance Recruiting Solutions

    Remote ocean import representative job

    IMPORT SPECIALIST - TCRS4564 The Import Specialist supports customs clearance and international freight operations by processing customs data to facilitate the movement of goods across international borders, while ensuring compliance with import regulations. This is a REMOTE position, supporting an east coast office. EXPECTATIONS Serve as customer service liaison, resolving concerns and building relationships Prepare and process import documents; process billing invoices, ensure accurate record keeping Track, trace, and re-route shipments, ensuring timely delivery across all modes of transportation Communicate with CBP and PGAs to resolve issues Keep internal and external partners/customers/brokers informed of shipment status Ability to work well in high pressure situations and adjust to changing environments Handles and maintains confidential customer information ESSENTIALS 2+ years of experience in trade compliance and brokerage High school diploma/GED required Knowledge of import entry process with CBP and other government agencies Excellent analytical, organizational, and communication skills. Strong attention to detail Proficient in Microsoft365 Ability to work Monday through Friday 12:00PM-8:00PM EST
    $43k-62k yearly est. 60d+ ago
  • Ocean Import Coordinator

    Transgroup Express, LLC 4.2company rating

    Ocean import representative job in Brunswick, OH

    About Scan Global Logistics: At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full time, on-site position based in Brunswick, OH . Position Overview: SGL is seeking a proactive Ocean Import Coordinator to oversee end-to-end ocean import operations. In this role, you will manage the complete freight forwarding process from initiating shipment documentation to coordinating with internal teams and delivering exceptional customer service. You will ensure the accurate and timely movement of cargo and information while maintaining compliance with company procedures and industry standards. This position offers an excellent opportunity for individuals with freight forwarding experience who are eager to advance their careers in international logistics and gain hands-on experience in all aspects of ocean import operations. Job Description: Enter international ocean import tracking documentation from origin to destination. Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances. Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents. Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures. Maintain polite, timely, and efficient customer service. Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing. Ensure that shipments are picked up and transferred with the proper partners. Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers. To stay competitive, negotiate shipping costs. Prepare customs declarations and bonds. Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers). Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment. Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc. Arrange for container pickup and return to railyard. Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.) Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures. In-depth communications with e.g., vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup, and delivery companies etc. Responds to emails and rate requests in a timely manner, assisting local sales efforts. Accurate and Timely Billing e.g.: create customer invoice and approve payables. Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc. In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC Understand department process flow, looking for best practices to improve operational efficiency and productivity. Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer. Escalation of problems to Management when necessary Perform any other duties that may be assigned by the Department Manager Qualifications: Customer service oriented Attention to detail Problem solving attitude. Active Listening Telephone Etiquette Basic Software Skills (Ms. Office & Ms. Excel) Basic Computer Skills Education and Experience: Ocean Import experience +2 years (is must) Experience in freight forwarding Ocean operations processes and procedures. Experience of bonded freight and cargo Previous experience with CargoWise is preferred but not required Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Work authorization/security clearance requirements: Must be eligible to work in the United States Must pass TSA eligibility screening. Job Type: Full-time Pay: $28.85 - $33.65 Per Hour Schedule: 8-hour shift (Monday to Friday) Work Location: On-site Benefits: 401(k) Health Insurance Dental insurance Vision Insurance Employee assistance program Health Savings Account (HSA) Life insurance Short Term Disability Insurance Long Term Disability Insurance Paid Time Off Tuition Reimbursement
    $28.9-33.7 hourly Auto-Apply 7d ago
  • Import Brokerage Coordinator

    Rust Belt Recruiting

    Ocean import representative job in Berea, OH

    Title: Import Brokerage Coordinator Shift: 8am-4:30pm, M-F in office, some flexibility with hybrid/start time Salary: $50k-$70k (+/- depending on experience) Import Brokerage Coordinator Role: In this role, you will be at the center of global logistics, responsible for ensuring seamless ocean operations for import shipments entering the U.S. This is an opportunity to work with a dedicated team and engage with reputable carriers and partners in the industry. Import Brokerage Coordinator Responsibilities: Classify shipments for customs entries Set up shipments for clearance Maintain client database Arrange delivery to client Customer service ISFs Documentation Entry writing Tracking & routing About You: Must be able to speak, read, and understand English fluently. Must possess basic computer skills (MS Outlook, MS Excel, MS Word, Teams). Must possess basic math knowledge. Must possess basic geography knowledge. Must be able to read and understand documents like commercial invoices, entry summaries, etc. 3-5 year Ocean Import experience 3-5 year brokerage experience Entry writing experience Knowledge of tariffs Next Steps: If you are a driven, team player, we would like to hear from you. Additional Information: Vision Insurance Health Insurance Dental Insurance Life Insurance 401k PTO We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. #INDRBR
    $50k-70k yearly 60d+ ago
  • Import Specialist II TCRS4563

    Trade Compliance Recruiting Solutions

    Remote ocean import representative job

    Import Specialist II - TCRS4563 The Import Specialist supports customs clearance and international freight operations. This role acts as a customer liaison, prepares import entry documentation, and ensures compliance with CBP and other government agencies' rules and regulations. This is a REMOTE position, supporting a west coast office. EXPECTATIONS Serve as customer service liaison, resolving concerns and building relationships Ensure compliance with U.S. government regulatory agencies (CBP, FDA, EPA, USFWS, etc.) Prepare and process import documents; process billing invoices, ensure accurate record keeping Track, trace, and re-route shipments, ensuring timely delivery across all modes of transportation Communicate with CBP and PGAs to resolve issues Keep internal and external partners/customers informed of shipment status Ability to work well in high pressure situations and adjust to changing environments Stay up to date on regulations, guidelines, and company requirements ESSENTIALS 2+ years of experience in trade compliance and brokerage High school diploma/GED required Knowledge of import entry process with CBP and other government agencies Solid understanding with HTS Classification, Country of Origin, FTA, Valuation methods, and AD/CVD Excellent analytical, organizational, and communication skills Strong attention to detail Proficient in Microsoft365 Ability to work Monday through Friday 8:00 am- 5:00 pm PST
    $43k-62k yearly est. 60d+ ago

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