Import/Export Coordinator
Remote ocean import representative job
Sea to Summit is an award-winning Australian brand and manufacturer of ingeniously designed omni-terrain outdoor gear. We are constantly working towards creating the perfect balance of weight, durability, packability, and our products are field-tested in the world's most demanding environments. Sea to Summit was established in 1990 and currently has offices in Western Australia, North America, Germany, and China.
We currently have an excellent opportunity for a driven, detail oriented, and orgnaized individual to join our team as our Import/Export Coordinator in our Broomfield, CO office.
Job Description
The Import/Export Coordinator is responsible for the import of product to our warehouse location in Broomfield, Colorado, and our 3PL located in Canada. This position is accountable for our domestic freight program, oversees and maintains transportation rates, lead times, and vendor product compliance. The Import/Export Coordinator will work with our factories to ensure that all product meets US federal, domestic, Canadian compliance standards. This individual must thrive in a fast-paced environment and be capable of prioritizing and managing multiple projects simultaneously.
This position will also play a central role in communicating product import lead times that impact purchasing, order commitments, and warehousing. The Import/Export Coordinator reports to the North America Operations Manager. This position will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals.
Work closely with Freight Forwarder and China office on inbound container and LCL shipments.
Approve inbound shipments
Track cost and efficiency of shipments
Provide accurate and timely documentation to customs broker
Audit all customs documentation on all shipments
Responsible for tariffs analysis, compliance in the US and Canada
Work closely with the warehouse manager to ensure all Line Haul and Small Parcel export documents are in compliance.
Track cost and efficiency of Canadian Shipments
Work closely with warehouse team on communication of inbound ETA's, shipping issues, product levels, QC projects to help them effectively manage team and warehouse space
Oversee Duty Drawback process for Canadian and other country shipments
Make arrangements for expedited shipments from purchasing team (air ship or other) based on available routes, vendors and other variables for the most efficient and cost effective shipping method
In partnership with Operations Manager and the global supply chain team, manage North America contracts with freight forwarder to ensure competitive rates, and improve door to door lead times.
Conduct regular freight invoice audits and take necessary action to correct and develop internal processes errors, and working with the carriers to issue invoice corrections.
Evaluates and improve our domestic freight program by negotiating ground, air, and LTL transportation rates and shipping lead times.
Make arrangements for expedited shipments from purchasing team (air ship or other) based on available routes, vendors and other variables for the most efficient and cost effective shipping method
Maintain item master accuracy by working data team to update SAP item fields; such as EAN's, Harmonized Codes, Description Codes, etc.
Register all formulated products using WercSmart to ensure transportation and vendor compliance. This includes the vetting and compliance of MSDS for all products.
Identify compliance issues that require follow-up or investigation.
Demonstrate “nimbility” by providing cross-functional support as needed.
Qualifications
3+ years of experience in supply chain or import/export management
Bachelor's degree in supply chain management, Business or a related field highly desired
Strong understanding and practical experience in transportation of products domestically and internationally
Excellent communication and collaboration skills to work across regional and global teams
Advanced Microsoft Office Skills - including Excel
Thorough knowledge of shipping regulations and policies
Strong analytical and problem-solving skills
Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
Ability to work independently as well as in a team environment.
Superior time management, multi-tasking, and organizational skills
Additional Information
This is a full-time office-based position (2 remote work days); located in Broomfield, Colorado. This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, wellness stipend, gear allowance, and some other great perks. The salary range for this role is $60,000 - $80,000 with the starting salary around the mid point of this range.
Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
NOTE: This job
posting
is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.
Import Specialist
Remote ocean import representative job
Job Details Cincinnati, OHDescription
Get to Know Us
Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.
Our Culture
People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee's role in our success. Our focus on customer satisfaction and innovation ensures that every team member's contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.
Position Summary
The Import Specialist provides subject matter expertise in handling imports, ensuring compliance with U.S. Customs and international regulations, managing documentation, and delivering high-quality service to customers. This role supports more complex shipments, offers technical guidance to agents, and ensures operational accuracy and efficiency.
Key Responsibilities
Handle and oversee the import process for high-value or complex shipments
Classify products under HTSUS and ensure documentation accuracy
Serve as a point of contact for customers requiring specialized assistance
Train and support agents on import processes, systems, and compliance
Review and approve commercial invoices, HTS classifications, and customs entries
Collaborate with Customs brokers, carriers, and regulatory bodies as needed
Research and resolve shipment delays, discrepancies, or compliance issues
Maintain expertise in regulations (EAR, CCL, ITAR, HazMat, FMC, Incoterms, etc.)
Support process improvements and contribute to efficiency initiatives
Provide feedback to management on operational challenges and solutions
Qualifications
Education
Associate's or Bachelor's degree in Transportation, Supply Chain, or related field preferred
Experience
2-4 years of import or logistics operations experience
Skills and Abilities
Strong knowledge of U.S. Customs processes, HTSUS, and documentation requirements
Experience with TMS, customs entry software, and Excel/Google Sheets
Strong problem-solving, organizational, and customer service skills
Preferred certifications: CES, HazMat, IATA Dangerous Goods
Why Join Us?
We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.
As a team member, you have access to the following benefits and compensation packages:
Salary Range: $22 to $31 per hour (depending on skills and experience)
Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.)
Comprehensive medical, dental, and vision coverage
HSA, FSA, and HRA options
Company-paid life and disability insurance
Voluntary insurance offerings for employee and dependents
401(k) with employer matching
Paid Vacation, Paid Time Off (PTO), and Holidays
Educational Assistance Programs
Recognition and reward programs
Commitment to a supportive and inclusive work environment
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.
If you require reasonable accommodations during the application or interview process, please contact us to request assistance.
Import Specialist TCRS4564
Remote ocean import representative job
IMPORT SPECIALIST - TCRS4564
The Import Specialist supports customs clearance and international freight operations by processing customs data to facilitate the movement of goods across international borders, while ensuring compliance with import regulations.
This is a REMOTE position, supporting an east coast office.
EXPECTATIONS
Serve as customer service liaison, resolving concerns and building relationships
Prepare and process import documents; process billing invoices, ensure accurate record keeping
Track, trace, and re-route shipments, ensuring timely delivery across all modes of transportation
Communicate with CBP and PGAs to resolve issues
Keep internal and external partners/customers/brokers informed of shipment status
Ability to work well in high pressure situations and adjust to changing environments
Handles and maintains confidential customer information
ESSENTIALS
2+ years of experience in trade compliance and brokerage
High school diploma/GED required
Knowledge of import entry process with CBP and other government agencies
Excellent analytical, organizational, and communication skills.
Strong attention to detail
Proficient in Microsoft365
Ability to work Monday through Friday 12:00PM-8:00PM EST
Ocean Import Coordinator
Ocean import representative job in Brunswick, OH
About Scan Global Logistics:
At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.
This is a direct hire, full time, on-site position based in Brunswick, OH .
Position Overview:
SGL is seeking a proactive Ocean Import Coordinator to oversee end-to-end ocean import operations. In this role, you will manage the complete freight forwarding process from initiating shipment documentation to coordinating with internal teams and delivering exceptional customer service. You will ensure the accurate and timely movement of cargo and information while maintaining compliance with company procedures and industry standards. This position offers an excellent opportunity for individuals with freight forwarding experience who are eager to advance their careers in international logistics and gain hands-on experience in all aspects of ocean import operations.
Job Description:
Enter international ocean import tracking documentation from origin to destination.
Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances.
Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents.
Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures. Maintain polite, timely, and efficient customer service.
Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing.
Ensure that shipments are picked up and transferred with the proper partners.
Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers.
To stay competitive, negotiate shipping costs.
Prepare customs declarations and bonds.
Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers).
Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment.
Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc.
Arrange for container pickup and return to railyard.
Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.)
Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures.
In-depth communications with e.g., vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup, and delivery companies etc.
Responds to emails and rate requests in a timely manner, assisting local sales efforts.
Accurate and Timely Billing e.g.: create customer invoice and approve payables.
Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc.
In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC
Understand department process flow, looking for best practices to improve operational efficiency and productivity.
Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
Escalation of problems to Management when necessary
Perform any other duties that may be assigned by the Department Manager
Qualifications:
Customer service oriented
Attention to detail
Problem solving attitude.
Active Listening
Telephone Etiquette
Basic Software Skills (Ms. Office & Ms. Excel)
Basic Computer Skills
Education and Experience:
Ocean Import experience +2 years (is must)
Experience in freight forwarding Ocean operations processes and procedures.
Experience of bonded freight and cargo
Previous experience with CargoWise is preferred but not required
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Work authorization/security clearance requirements:
Must be eligible to work in the United States
Must pass TSA eligibility screening.
Job Type: Full-time
Pay: $28.85 - $33.65 Per Hour
Schedule: 8-hour shift (Monday to Friday)
Work Location: On-site
Benefits:
401(k)
Health Insurance
Dental insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
Short Term Disability Insurance
Long Term Disability Insurance
Paid Time Off
Tuition Reimbursement
Auto-ApplyImport Brokerage Coordinator
Ocean import representative job in Berea, OH
Title: Import Brokerage Coordinator
Shift: 8am-4:30pm, M-F in office, some flexibility with hybrid/start time
Salary: $50k-$70k (+/- depending on experience)
Import Brokerage Coordinator Role:
In this role, you will be at the center of global logistics, responsible for ensuring seamless ocean operations for import shipments entering the U.S. This is an opportunity to work with a dedicated team and engage with reputable carriers and partners in the industry.
Import Brokerage Coordinator Responsibilities:
Classify shipments for customs entries
Set up shipments for clearance
Maintain client database
Arrange delivery to client
Customer service
ISFs
Documentation
Entry writing
Tracking & routing
About You:
Must be able to speak, read, and understand English fluently.
Must possess basic computer skills (MS Outlook, MS Excel, MS Word, Teams).
Must possess basic math knowledge.
Must possess basic geography knowledge.
Must be able to read and understand documents like commercial invoices, entry summaries, etc.
3-5 year Ocean Import experience
3-5 year brokerage experience
Entry writing experience
Knowledge of tariffs
Next Steps:
If you are a driven, team player, we would like to hear from you.
Additional Information:
Vision Insurance
Health Insurance
Dental Insurance
Life Insurance
401k
PTO
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
#INDRBR
Import Specialist II TCRS4563
Remote ocean import representative job
Import Specialist II - TCRS4563
The Import Specialist supports customs clearance and international freight operations. This role acts as a customer liaison, prepares import entry documentation, and ensures compliance with CBP and other government agencies' rules and regulations.
This is a REMOTE position, supporting a west coast office.
EXPECTATIONS
Serve as customer service liaison, resolving concerns and building relationships
Ensure compliance with U.S. government regulatory agencies (CBP, FDA, EPA, USFWS, etc.)
Prepare and process import documents; process billing invoices, ensure accurate record keeping
Track, trace, and re-route shipments, ensuring timely delivery across all modes of transportation
Communicate with CBP and PGAs to resolve issues
Keep internal and external partners/customers informed of shipment status
Ability to work well in high pressure situations and adjust to changing environments
Stay up to date on regulations, guidelines, and company requirements
ESSENTIALS
2+ years of experience in trade compliance and brokerage
High school diploma/GED required
Knowledge of import entry process with CBP and other government agencies
Solid understanding with HTS Classification, Country of Origin, FTA, Valuation methods, and AD/CVD
Excellent analytical, organizational, and communication skills
Strong attention to detail
Proficient in Microsoft365
Ability to work Monday through Friday 8:00 am- 5:00 pm PST