Ocean import representative vs ground support agent

The differences between ocean import representatives and ground support agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a ground support agent has an average salary of $44,789, which is higher than the $43,214 average annual salary of an ocean import representative.

The top three skills for an ocean import representative include customer service, forwarders and customs regulations. The most important skills for a ground support agent are safety procedures, belt loaders, and FAA.

Ocean import representative vs ground support agent overview

	Ocean Import Representative	Ground Support Agent
Yearly salary	$43,214	$44,789
Hourly rate	$20.78	$21.53
Growth rate	-	10%
Number of jobs	1,049	85,827
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	-	-

Ocean import representative vs ground support agent salary

Ocean import representatives and ground support agents have different pay scales, as shown below.

	Ocean Import Representative	Ground Support Agent
Average salary	$43,214	$44,789
Salary range	Between $30,000 And $61,000	Between $22,000 And $88,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between ocean import representative and ground support agent education

There are a few differences between an ocean import representative and a ground support agent in terms of educational background:

	Ocean Import Representative	Ground Support Agent
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Ocean import representative vs ground support agent demographics

Here are the differences between ocean import representatives' and ground support agents' demographics:

	Ocean Import Representative	Ground Support Agent
Average age	43	43
Gender ratio	Male, 34.2% Female, 65.8%	Male, 68.0% Female, 32.0%
Race ratio	Black or African American, 7.7% Unknown, 7.0% Hispanic or Latino, 22.6% Asian, 17.9% White, 44.0% American Indian and Alaska Native, 0.8%	Black or African American, 8.0% Unknown, 6.8% Hispanic or Latino, 19.8% Asian, 14.6% White, 49.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	11%	11%

Differences between ocean import representative and ground support agent duties and responsibilities

Ocean import representative example responsibilities.

Coordinate and administer the selection and use of customs brokers and freight forwarders.
Act as liaison between logistics, carries and customers.
Create and deploy the process for LCL consolidation onsite to multiple destinations which help improved company efficiency.
Work with import brokers and freight forwarders to insure import documentation are distributed correctly in a timely manner.
Ensure accuracy of direct mail processing and preparation operations in accordance with DHL requirements, customer requests, and establish procedures.
Release consolidation freight to CFS locations.

Ground support agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
Welcome passengers with departing and arriving information of the FBO.
Utilize tugs, pallet dollies, and perform freight running activities.
Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.

Ocean import representative vs ground support agent skills

Common ocean import representative skills

Customer Service, 42%
Forwarders, 9%
Customs Regulations, 8%
Customs Brokers, 7%
LCL, 4%
FCL, 4%

Common ground support agent skills

Safety Procedures, 33%
Belt Loaders, 20%
FAA, 13%
Outbound Calls, 10%
FBO, 8%
Inbound Calls, 6%

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Ocean Import Representative
Ocean Import Representative vs Ground Support Agent

Updated January 8, 2025

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