Senior Business Analyst jobs at Oloop Technology Solutions

This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.

Russell Tobin's client is hiring a Product Analyst - Digital Content in Columbus, OH Employment Type: Contract Pay rate: $35-$38/hr Description: The Product Analyst is responsible for supporting the end-to-end delivery of complex digital products within a content-focused environment. This role partners closely with Product Owners, SMEs, development teams, and creative/merchandising stakeholders to ensure a best-in-class customer experience across digital channels. The ideal candidate brings strong Agile experience, digital or ecommerce knowledge, and the ability to work in a fast-paced, cross-functional environment. Responsibilities: Support product lifecycle activities from concept through delivery. Partner with Product Owner to define and refine product features that align to business goals. Gather requirements; write user stories and acceptance criteria. Maintain awareness of industry trends to guide product roadmap decisions. Identify product dependencies and impacts across digital platforms. Act as Product Owner proxy as needed. Coordinate and execute UAT with a focus on customer experience. Train internal users on new features and functionality. Manage and optimize 3rd-party solutions and tools. Execute A/B tests and analyze results. Prepare data for lower development environments. Serve as point of contact for developers during requirement clarifications. Analyze support issues to identify trends and improvement opportunities. Participate in on-call rotations and defect triage to ensure platform stability. Requirements: Strong experience writing Agile user stories & acceptance criteria. Ecommerce or digital product experience (retail preferred). Ability to thrive in a fast-paced environment. Excellent communication and cross-functional partnering skills. Solid understanding of Agile frameworks and terminology. Nice to have: Agile product team environments Working with creative, marketing, merchandising, or operational stakeholders CMS, PIM, or other digital content tools (power user level a plus) Digital merchandising, content setup, or creative production workflows Change management or workflow-focused roles Strong curiosity and problem-solving mindset Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Worker must have a strong Business Analysis background with extensive experience in the following: Experience with analyzing and/or implementing child welfare case management systems. Experience with analyzing and/or implementing systems meeting the requirements for a Comprehensive Child Welfare Information System (CCWIS). Assessing an organization's readiness for change. Strategic planning for an enterprise organization. Robust skills facilitating and leading groups, to include senior level leadership teams, to clarify and define project goals, needs, scope and priorities, as well as delivering presentations for meetings involving cross-functional teams and including stakeholders. Excellent written and verbal communication skills to provide clear and consistent status updates and inform stakeholders and agency leadership of project progress. Solid experience with the Microsoft Suite of tools (Excel, Word, PowerPoint, SharePoint, MS Project, and Visio). Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies. Communicating and listening in a way that is focused on clear expression of, as well as understanding of ideas and concepts that ultimately lead to positive outcomes and results. Knowledge of Texas Project Delivery Framework. Qualifications Minimum (Required): 8 years of: Experience as a Business Analyst in an enterprise level environment 6 years of: Development of documents summarizing analysis and key recommendations with a strong attention to detail Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint, Visio, MS Project and SharePoint) 5 years of: Strong working knowledge of child welfare systems Developing Use Case documentation and User Stories that lead to clearly defined and numbered project requirements. 4 years of: Facilitating meetings, requirements gathering sessions and conducting presentations 3 years of: Developing and presenting project status updates and reporting on key performance indicators for project success 2 years of: Experience with analyzing and/or implementing systems meeting the requirements for a Comprehensive Child Welfare Information System (CCWIS). 1 year of: Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies. Preferred (Optional): 1 year of: Knowledge of the Texas Project Delivery Framework Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience CAPPS STARR Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28). The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution. The Candidates will perform the following tasks as a CAPPS STARR Business Analyst: Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved. Identify problems and propose innovative solutions. Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed. Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing. Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment. Attend stand-up meetings with developers and business users to coordinate activities. Gather business requirements that will be created as user stories for the procured software. Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements. Review, coordinate and gather historical legacy data for migration into procured software of the IT division's data warehouse, where applicable. Participate in user acceptance testing for the implementation of user stories into production environment. Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team. Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements. Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities. Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff. Document "As Is" and "To Be" business processes and functional designs. Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA). Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR. Participate in the development and execution of go-live cutover plans. Support the development of training materials and documentation as needed. Provide post-implementation support to ensure successful adoption of CAPPS STARR. Qualifications Minimum Requirements: 8 years of: Experience/hands on knowledge/concepts/practices/procedures of governmental accounting/budget/payee systems/demonstrated expertise in TX legacy statewide financial systems USAS/TINS/SPA. Interface coordination/testing/data reconciliation between systems 5 years of: Experience in use of PeopleSoft Financials modules (General Ledger, Accounts Payable, Commitment Control, Asset Management, Purchasing) or other CAPPS ERP systems, including configuration, testing, and post-implementation support. Experience as a business analyst or functional lead supporting large organizations in upgrading/modifying a legacy financial system, including demonstrated experience with ERP implementations in the public sector. Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective, including conducting fit/gap analysis sessions. Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies. Experience with unit and system testing, and documenting results. Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint. 3 years of: Experience with CAPPS Financials implementations or deployments, including supporting agencies through configuration, testing, data conversion, and post-production support activities. Experience with data conversions/migrations legacy systems USAS/TINS/SPA to PeopleSoft or other ERP systems/reconciling financial data/coordinate interface testing between PeopleSoft Financials/TX legacy systems/processing test entries/validating results Experience in project coordination or serving as team lead, module lead, or project manager on complex IT implementations. Experience in providing consultation to business users and technical resources and collaborating and communicating effectively across multiple subject matter groups. Experience with highly complex application security requirements and determining security requirements. Preferred: 3 years of: Experience with PeopleSoft query development, Crystal Reports, nVision reporting, and/or modern business intelligence and reporting tools (e.g., Power BI). 2 years of: Experience serving as Test Mgr/Coordinator for Integration/User Acceptance testing cycles/experience developing/facilitating cutover plans to functional/technical teams/experience with automated test case development tools/methodologies/coordinate go-live Prior experience working with the client on CAPPS-related projects. Knowledge of Software as a Service (SaaS) and/or Platform as a Service (PaaS) solutions and their implementation in governmental environments. Knowledge of JIRA and/or Confluence environment. Knowledge of Microsoft SharePoint. Knowledge of facilitation techniques and experience using them in work groups. 1 year of: Knowledge of Microsoft Visio or other workflow software. Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Information Systems Analyst / Programmer Birmingham, AL Contract Length: 3 years We're looking for a curious, motivated technical professional to support a variety of programming, data, and GIS-related initiatives within our enterpise client. This role helps maintain and enhance internal applications, develop new scripts and tools, and assist teams across the organization with technology-driven solutions. The ideal candidate enjoys problem-solving, learning new technologies, and collaborating with a team of analysts and developers. You'll work with modern programming languages, database tools, and version control systems, while supporting ongoing projects that impact daily operations across the company. What You'll Do Support and enhance internal applications, tools, and scripts Assist with new development projects and technical improvements Collaborate with analysts, developers, and business partners on technical needs Provide end-user support and contribute to innovative technology solutions What We're Looking For Some programming experience (Python preferred, but flexible) Familiarity with SQL, HTML/JavaScript, or similar tools Comfort working with databases, code repositories, and general software workflows Strong communication skills, attention to detail, and ability to multitask Interest or experience in GIS is a plus This role offers a mix of on-site and remote work and a chance to grow in a supportive, highly collaborative environment.

12 Months contract 2 weeks onsite in Sacramento, then 20% onsite Our client is seeking one contractor with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. · Home run/desired skills (leave blank if you don't know)- Mandatory Requirements (Pass/Fail) Proposed resource must have these qualifications and experiences Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint · Contract Type and Duration - 12 month contract · Worksite location - Hybrid his is a HYBRID task. It is expected that the contractor will be onsite at in Sacramento, CA for 1-2 weeks for on-boarding at the beginning of the project. Following that period, the contractor can work remotely and should plan to be onsite for important meetings, working sessions, and project milestones (up to 20% of the time). The Contractor may opt to regularly work on-site if local. The resource working on this task will have strong communication, written and collaboration skills. Contractors must be available for any meetings generally scheduled between the hours 7am - 5pm (PST), Monday through Friday.

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

Sr. Ambulatory Application Analyst (No 3rd party, No C2C, No 1099) Start: ASAP Length: FTE Salary range: 88-115K Onsite/Remote: starting 50% hybrid but could move to 100% onsite and need someone that will be okay with that Job Scope/Summary: Serves as a mentor and technical resource for junior analyst to gain expertise on more specialized and complex clinical applications and functions. Contributes to the planning of application development and deployment, looking at existing information to identify areas for improvement. Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed. Develops or modifies established processes and procedures, leveraging market and industry research, to support application efficiency and improvement. Generates and analyzes reports for a specific application in order to inform Memorial's decision making process, improve efficiency, and to outline workflow and processes. Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications. Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues, but also to verify accuracy and compliance with Memorial procedures. Requirements/Certifications: Ambulatory certification - preferred. Will also consider Epic Certification in other applications like Phoenix, Bones, ClinDoc, Orders, Optime, Beacon, ASAP, Wisdom 3--5 years of Epic Build experience

LHH is seeking a product analyst for a client near Summit County, Ohio. This is an on-site role in a dynamic office setting. As a Product Analyst, you will play a pivotal role in shaping the product roadmap by leveraging forecasting models, demand planning insights, and market analysis. You'll collaborate cross-functionally to ensure products meet customer needs while aligning with business goals. Key Responsibilities: Lead product lifecycle for launch, ensuring alignment with market trends and customer expectations. Develop and maintain demand forecasts using historical data, market intelligence, and sales input. Drive demand planning processes to optimize inventory and supply chain efficiency. Conduct in-depth market analysis to identify growth opportunities and competitive positioning. Translate insights into actionable strategies for product development and go-to-market plans. Partner with sales, marketing, and operations to ensure successful product execution. Monitor product performance and iterate based on feedback and analytics. Qualifications: Minimum of 2 years of experience in product analyst or a related role. Proven experience in forecasting and demand planning. Strong analytical skills with the ability to interpret complex market data. Excellent communication and stakeholder management abilities. Experience with tools such as Excel, Tableau, or other forecasting platforms is a plus. Bachelor's degree in Business, Marketing, Economics, or a related field. Benefits: Medical 401k PTO

Job Title: SAP Sr Functional Analyst EWM (Integration Lead) Compensation: Salary $125-150K RELO and Sponsorship Available Who we are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest. Client Overview: Vernovis is partnering with a company rich in Cincinnati heritage and is known for having very long-term employees. This high-profile position will act as an integration lead and often be the conduit between IT and the business. If interested, please contact Jonathan Juriga at ******************** What You'll Do: AS400 to SAP S4 HANA integration lead for EWM SAP Supply Chain Management gathering requirements, including configuring and customizing in EWM Identify and recommend complex configuration solutions Implement full cycle configuration Automation Communicate technical and business issues/solutions to all levels Set testing strategy for modules and leading end-to-end integration What Experience You'll Have: High school diploma/GED required; bachelor's degree, preferred Minimum 3-5 years of experience in SAP Supply Chain Management gathering requirements, including configuring and customizing in EWM 3-4 years lifecycle implementations in SAP EWM, full lifecycle preferred AS400 experience a plus Good understanding and working experience in warehouse processes and in logistics execution area Strong SAP EWM SME with knowledge of Inbound Processing, Outbound Processing, Physical Inventory, RF Transactions, HU Management, Transportation Units, Production Integration Experience communicating technical and business issues/solutions to all levels of individuals, including managers, directors and executives

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Job Title: Business System Analyst- OMS Duration: 6+ Months Job Type: Temporary Assignment Work Type: Remote Pay Rate: $60.00-$65.00/hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Key Responsibilities Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes. Define and validate integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation. Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing. Participate in integration design meetings and create documentations as needed Translate business requirements into functional and technical specs of development teams. Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams. Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP). Assist in end-to-end process documentation and operational handover materials. Provide support for continuous post go-live fixes, defect triage, and production issue analysis. Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows. Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed. Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live. Required Qualifications 5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations. Practical experience of integrating with Order Management Systems (preferably Manhattan OMS). Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters). Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping. Strong skills in requirements gathering, functional documentation, and process flow design. Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI). Understanding of retail order lifecycle, taxation logic and payment flows. Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git). Ability to work in cross-functional teams (developers, QA, infrastructure, vendors). Analytical, troubleshooting, and communication skills. TekWissen Group is an equal opportunity employer supporting workforce diversity.

Client: Leading Investment Bank Contract Term: Onsite role Note: we do not take visa transfers or support sponsorship. This is not a C2C / 1099 role. We are seeking an AML Compliance Analyst Basic for a very important client. Pluses that could set you apart! • Hands on AML, KYC, fraud, or investigations experience. • SAR (Suspicious Activity Report) writing skills. • Excel expertise in VLOOKUPs and Pivot Tables. • Bachelor's Degree, preferably in Criminal Justice or a similar field. Job Responsibilities • Collect and analyze data, including alert, transactions, customer demographics and relevant account information to identify potential suspicious activity • Disposition and fully document the investigation, including supporting data, analysis, and rationale for disposition within the case management system • Complete the Suspicious Activity Report (SAR) form , if applicable, in accordance with Financial Crimes Enforcement Network (FinCEN) requirements • Effectively communicate with associates, management and various stakeholders on risks identified, possible typologies and recommend next steps • Balance inventory queues, deadlines, and priorities to achieve departmental standards and production goals. • Demonstrate teamwork by accepting ad-hoc requests to assist other associates on inventory Interpretation of AML Risk standards, guidelines, policies and procedures. Make risk based determination through Quality Analysis whether alerts were properly cleared by Compliance Alerts Analysts. Ensure Alert data has been accurately collected and documented, including but not limited to: Investigations data, Suspicious Activity Reports (SARS) & Currency Transaction Reports (CTR), Know Your Customer (KYC) information, any relevant account and transaction data and all required information which would assist in an investigation. Strong research, analytical and comprehension skills, with ability to analyze large amounts of data. The ideal candidate will possess the following qualifications: Required Qualifications, Capabilities, and Skills • Exceptional written and verbal communication skills • Strong analytical, interpretive, organizational skills • Strong attention to detail, ability to prioritize and manage tasks • Independent decision maker, able to make time-sensitive assessments and articulate findings to senior investigators or managers • Knowledge of banking products and services • Understanding of regulatory concepts including, but not limited to, the Bank Secrecy Act, Office of Foreign Assets Control sanctions, and the USA PATRIOT Act • Proficient in MS Office (Outlook/Word/Excel/Access/PowerPoint)

Job Title: Product Analyst Duration: 3+ Months Job Type: Temporary Assignment Work Type: Hybrid Payrate:$46.00 - 46.00/hr. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Overview The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs). The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment. Responsibilities Manage product lifecycle for assigned products with the direction of the Product Owner Partner with Product Owner to determine key product features that achieve business objectives Gather and write user stories and acceptance criteria based on stakeholder needs Maintain industry knowledge and insight to inform product roadmap Identify dependencies and impacts to other areas of the product when working through requirements Proxy for Product Owner when they are unavailable Coordinates and performs UAT with an eye for customer experience Create materials and train internal customers on new features Manage 3rd party solutions to build and maximize product capabilities Execute AB tests and analyze findings Set-up data for lower-level environments in support of Development Team Point of contact for Development Team when requirement questions arise Analyze support issues to identify trends and improvement opportunities Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage TekWissen Group is an equal opportunity employer supporting workforce diversity.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase. Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing. Join us at 84.51°! __________________________________________________________ Senior Business Acceleration Consultant - Loyalty Strategy & Rewards Cincinnati SUMMARY: At 84.51°, people are the key to everything. We are dedicated to always doing what's right and never compromising on our values. That's why we have created a culture where every opinion is respected, and contrary thinking is encouraged. Making life more rewarding for our community and our associates is an essential part of the process. Our team is known for their enthusiasm, camaraderie and sense of fun. We work hard and we play just as hard. That's why we engage in a range of official and unofficial activities to get together, serve the community, and have fun. We continually seek people who make us better. In order to continue to grow, we need more great people who want to join us in doing cool, industry-changing, brain-stimulating work. RESPONSIBILITIES: As a Senior Consultant at 84.51°, you are flawlessly executing against the customer first plan for our partner and clients as you leverage leading customer insights from Kroger, market insights, and human insights to makes customers' lives easier. The customer's voice influences every decision as you identify problems, develop solutions, activate insights and evaluate the impact on customers for Kroger and CPGs. Your primary client is Kroger, one of the world's largest retailers and the third largest employer. You are expected to build strong, trusting relationships with your Kroger stakeholders and influence their decisions that drive long term customer loyalty. Your primary area of focus is Loyalty Strategy & Rewards (LSR). You will leverage our personalization science and loyalty strategy to support relevant, long-term connection with program members. You will contribute to our strategic vision for loyalty, making it easy and rewarding for members to choose us every time and support our goals to grow member participation, drive program impact, and deepen insights to shape strategy. To operate effectively in this domain, you are expected to know the current state of the business, the latest trends and the innovations that are impacting and disrupting this area, and bring this together to design and execute effective campaigns that engage customers and motivating insights to cross-functional partners. QUALIFICATIONS, SKILLS, AND EXPERIENCE: Successful candidates will thrive in a fast paced environment that is a little unorthodox at times and will possess the following: - 2-4 years of relevant experience - Critical thinking skills - Influencing skills - Relationship management skills - Strong business/commercial acumen - Strong communication skills - Tools and process acumen - Education: Bachelor's degree (Master's Degree preferred but not required) #LI-EB1 Pay Transparency and Benefits The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation. Below is a list of some of the benefits we offer our associates: Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit. Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you. Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances. Pay Range$75,000-$119,000 USD

Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Business Information Consultant Senior is responsible for coordinating and consolidating various impact analyses for management reporting. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * May collaborate with businesses and technical areas to implement new or enhanced products. * May require strong knowledge of products as well as our internal business models and data systems. * May coordinate with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. Minimum Requirements: Requires a BA/BS degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Experience providing leadership in evaluating financial performance of complex organizations strongly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills strongly preferred. * Ability to work independently and draw up plans to address issues/concerns strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.