Strength in Trust
OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
As the Director of CX Sales, you will lead the end-to-end go-to-market strategy and execution for OneTrust's full Customer Experience value portfolio in North America -including Professional Services, Partner Services, Premium Support, Customer Success Packages, and other CX commercial offerings. This leader is responsible for ensuring all offerings are positioned to drive measurable customer success and business value.
You will collaborate closely with Sales, Product, Marketing, Finance, Partners & Alliances and the broader CX organization to integrate our capabilities into compelling, scalable, and repeatable sales motions. The ideal candidate combines strategic vision, customer-centric thinking, and operational excellence to build a CX sales engine that delivers outcomes for customers and revenue for OneTrust
Your Mission
Drive customer outcomes through strategic positioning of CX offerings, ensuring the right combination of services, partners, success programs, and support are aligned to each customer's goals
Align the scale and scope of CX offerings with each customer's size, maturity, and the complexity of their use cases to maximize value and execution success
Partner with Product Sales teams to guide solution design, ensuring the right balance between product capabilities and service delivery-especially for large, global, and business-critical implementations
Build and execute scalable, value-based selling motions that support high-impact CX positioning throughout the customer lifecycle
Manage performance across CX revenue streams, including pipeline, attach rate, and margin-scaling execution through operational rigor and alignment
You Are
A strategic leader who translates customer needs into commercially viable, outcome-aligned offerings
A collaborative operator who builds trust and drives alignment across Sales, Product, and CX
A compelling communicator who simplifies complexity into actionable value
Experienced in building and scaling sales organizations tied to customer success
Financially fluent, balancing business performance with long-term customer impact
Adaptive and resilient in fast-paced environments, able to lead teams through change and ambiguity
Comfortable engaging with senior stakeholders and building credibility across regions and industries
Required Experience
8+ years in services, sales, or customer success in SaaS-or equivalent experience with proven impact
Proven experience in a similar role selling services and success packages, ideally in partnership with a product-led sales motion
Demonstrated success leading or building a quota-carrying services or CX-oriented sales team
Experience selling to and supporting large enterprise customers with complex use cases
Background in services packaging, value-based pricing, and sales enablement
Proven success aligning cross-functional stakeholders and influencing enterprise deal strategy
Financial and operational acumen to manage performance across multiple revenue streams
Preferred Qualifications
Experience designing and building services catalogs or success package offerings, including pricing, scoping, and go-to-market enablement
Experience in a high-growth SaaS environment with global scale
Experience leading cross-regional or globally distributed teams
Familiarity with multiple CX delivery motions, including internal services, partner delivery, and premium support
MBA or equivalent strategic/financial planning experience a plus
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range$168,750-$253,125 USDWhere we Work
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
OneTrust Careers on YouTube
@LifeatOneTrust on Instagram
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to **************************.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
$67k-112k yearly est. Auto-Apply 46d ago
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Vice President Finance
Cade Partners 3.8
Atlanta, GA jobs
Our company is building the next generation of specialty spine, neck and brain care, making it radically easier for patients, employers, providers, and payors to access high-quality, efficient care. The practice is undergoing an exciting period of growth and innovation. We're looking for a hands-on VP of Finance to own our finance and revenue cycle functions end-to-end and help scale our organization through its next phase of growth.
As our VP of Finance, you'll serve as a strategic business partner to the portfolio company's CEO and leadership team driving financial performance, operational efficiency, and scalable systems that enable both clinical and business excellence. You'll lead a growing team and be responsible for corporate finance, FP&A, accounting, and revenue cycle management across the enterprise.
This is a builder role: you'll architect the financial infrastructure, roll up your sleeves to execute, and iterate quickly based on data and insights.
What you'll own
You'll be responsible for building a world-class finance function that supports the company's mission, growth, and operational discipline.
1. Corporate Finance (80%)
Strategic Planning & FP&A
Lead all financial planning, budgeting, forecasting, and strategic modeling to support growth and new initiatives.
Partner with the CEO and leadership team to translate strategic objectives into actionable financial plans.
Accounting & Controls
Oversee all accounting operations, including monthly and annual close, audit readiness, and financial compliance.
Ensure accuracy, timeliness, and transparency across reporting processes.
Performance Measurement
Design and maintain executive KPI dashboards and internal reporting infrastructure.
Deliver clear financial insights and recommendations that drive decision-making.
Cash Flow & Capital Management
Manage banking relationships, credit facilities, cash flow forecasting, and capital allocation.
Evaluate investment and financing opportunities to optimize the company's capital structure.
Business Partnering
Provide strategic financial guidance on new service lines, M&A opportunities, and technology investments.
Support operational teams with data-driven insights to improve margins, productivity, and ROI.
2. Revenue Cycle Management (20%)
RCM Leadership
Oversee end-to-end revenue cycle operations, including documentation, coding, charge capture, and payer contracting.
Implement performance dashboards to monitor key RCM metrics (AR days, denial rates, collection efficiency).
Payer Relations & Contracting
Strengthen payer relationships to optimize reimbursement and reduce denials.
Negotiate contracts that align incentives and improve cash conversion cycles.
Compliance & Optimization
Partner with clinical leaders to ensure compliant, efficient billing processes.
Leverage AI and automation tools to streamline workflows, reduce manual work, and increase throughput.
What we're looking for
Must-have experience
5+ years in a finance leadership role within a small or high-growth organization; healthcare experience strongly preferred.
Proven track record of leading FP&A, accounting, and revenue cycle functions with full ownership of financial results.
Deep understanding of GAAP accounting, healthcare billing, and RCM operations.
Strong analytical and technical orientation, comfortable using automation, data analytics, and AI-driven tools.
Exceptional communicator able to translate financial data into actionable strategy for executives, clinicians, and investors.
Demonstrated ability to build scalable financial systems and deliver measurable impact.
Proven people leader with experience managing and developing cross-functional finance teams.
Academic excellence GPA 3.7+ from a top-tier university or equivalent achievement.
How you work
Hands-on: You're comfortable digging into models, reconciling accounts, and refining reports, whatever it takes to get to truth and clarity.
Owner mentality: You think in terms of enterprise value and long-term impact, not just monthly results.
Analytical & curious: You love finding insights in numbers and building the systems that make them visible.
Collaborative: You communicate clearly across clinical, operational, and executive teams to keep everyone aligned.
Low ego, high EQ: You balance rigor with empathy, driving results while building trust.
What we're offering
Base Salary: $200,000 - $250,000 per year, depending on experience and fit.
Upside: Participation in the company's stock option program (meaningful equity aligned with value creation).
Comprehensive benefits: Medical, dental, and vision coverage.
Retirement plan: 401(k) or equivalent with employer contribution/match.
Paid time off: Competitive vacation, sick leave, and holidays.
Professional development: Support for courses, certifications, and leadership programs relevant to finance and healthcare.
High-impact environment: Direct visibility from your work to patient outcomes, operational performance, and enterprise value creation across Cade's healthcare portfolio.
$200k-250k yearly 2d ago
Corporate Director, Project Controls
CRB Group, Inc. 4.1
Atlanta, GA jobs
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The CorporateDirector of Project Controls will lead the centralized Project Controls organization for an industry-leading EPC+CQV company with over $1B in annual revenue, specializing in pharmaceutical manufacturing and food & beverage facilities. This role is accountable for building and evolving a world-class project controls program that delivers consistent, accurate, and actionable cost, schedule, risk, and performance insights across a diverse portfolio of projects-ranging from small fast-track upgrades to mega GMP manufacturing plants.
The successful candidate will be a visionary leader who can inspire the company with what is possible, create buy-in across executive and project teams, and drive a culture of continuous improvement, innovation, and excellence. This role will focus on developing and standardizing project controls practices within a culture of continuous improvement, attracting, developing, and retaining top talent, and leveraging advanced technology and AI to improve productivity.
This position has the opportunity to be remote with travel.
Responsibilities
Strategic Leadership
* Develop and execute a comprehensive strategy for the Project Controls function aligned with corporate growth and operational excellence goals.
* Expand cost engineering, scheduling, progress measurement, and project data analytics capabilities across the company
* Partner closely with the corporate accounting team to ensure alignment between project financial reporting and corporate financial systems, while maintaining separation of the project controls and accounting functions.
* Build a culture of innovation, continuous improvement, and accountability.
People Leadership
* Lead, mentor, and grow a diverse team of project controls managers, cost engineers, schedulers, and analysts across multiple offices and sites.
* Inspire and communicate a clear vision of the group's role in company success.
* Foster career development pathways and succession planning within the group
Standards & Governance
* Develop and maintain scalable project controls standards, procedures, and tools tailored for different project types, sizes, and contract models (including Design, Construction, Procurement, Commissioning, and fully integrated EPCM+C projects).
* Establish governance processes to ensure data accuracy, consistency, and compliance across all projects.
* Create key performance indicators (KPIs) and dashboards to measure project performance and organizational effectiveness.
Operational Excellence
* Oversee and coordinate project controls support for all active projects-ensuring effective change management and timely, accurate, and actionable reporting of cost, schedule, earned value, and risk.
* Collaborate with project teams and corporate and regional leadership to proactively identify issues and opportunities.
* Drive standardization while allowing flexibility for unique project needs.
Technology Deployment
* Quickly develop expert-level proficiency in Microsoft Dynamics 365 and serve as an internal subject matter expert for D365 as it relates to project controls, providing guidance, training, and support to project teams across the organization
* Lead the development and implementation of project reporting tools, with a heavy emphasis on real-time Power BI dashboards and reports
* Investigate and deploy AI-driven forecasting, analytics, and productivity tools to enhance speed, accuracy, and decision-making.
Position Type
Travel expectations are approximately 25% for hybrid status and up to 50% for remote working status
Qualifications
Education & Credentials
* Bachelor's degree in Engineering, Construction Management, Business Administration or related field.
* Professional certifications such as PMP (Project Management Professional), CCP (Certified Cost Professional), EVP (Earned Value Professional), or PSP (Planning & Scheduling Professional) strongly preferred.
Experience
* 10+ years of progressive project controls experience in large EPC+CQV projects, with at least 3 years in a senior leadership role.
* Direct experience with pharmaceutical, biotech, food & beverage, or similar process manufacturing capital projects strongly preferred.
* Proven success in implementing enterprise-wide project controls standards and tools preferred.
* Strong track record of leveraging technology, automation, and data analytics to drive improvements a plus.
Skills & Competencies
* Thought Leader with the ability to inspire stakeholders and gain buy-in at all levels.
* Extensive expertise in cost management, scheduling, change control, forecasting, and earned value measurement.
* Exceptional leadership, communication, and influencing skills.
* Adaptable and resilient in a fast-paced, dynamic environment.
* Demonstrates understanding of project accounting and how it ties in with revenue recognition in accordance with US GAAP
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
$113k-181k yearly est. 60d+ ago
VP, Operations
Pair Team 4.4
San Francisco, CA jobs
Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California's largest complex care provider, we've proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.
With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country's frontline medical and social services workforce, we aim to bring high-touch care to everyone.
At Pair Team, we're not just delivering care-we're transforming it. We're building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs
About the Opportunity
As the VP, Operations at Pair Team, you will play a critical role in leading the day-to-day and growth of Pair Team's most prominent program. You'll ensure operational excellence, payer alignment, and scalable care delivery while working on mission-critical programs that help fuel the future direction of the company. This high-impact leadership role is at the center of our mission to transform care for underserved communities.
This is a fully remote position reporting to the SVP of Field Operations.
What You'll Do
Oversee the day-to-day operations of our Enhanced Care Management (ECM) program to ensure delivery targets are consistently achieved
Grow, manage, and scale a large, multi-disciplinary care operations team, which includes case managers, nurses and behavioral health providers
Manage the P&L, including unit economics, for your service line
Design and optimize workflows, processes, and staffing models to balance scalability, growth, and patient experience
Collaborate with thought partners in product, clinical, finance and growth to ensure operational readiness for new initiatives
Introduce and operationalize performance metrics to drive accountability in alignment with organizational priorities
Lead change management efforts as they arise; which include but aren't limited to: reorganizations, KPI rollouts, growth initiatives, etc.
What You'll Need
8+ years of experience in operations with at least 5+ years of experience developing and leading large field teams
Experience with managing a P&L, including unit economics
Well versed in driving key performance metrics, building a high-performing team, and change management
Ownership mindset - own driving results for the mission, business, and customer experience
Strong collaboration skills with thought partners from product, clinical and finance teams
Proven ability to translate operational needs into clear product requirements and able to drive them from ideation to execution with technical leaders/functions
Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no "red tape"), and requires a "roll up your sleeves" attitude
Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
Bonus points for additional experience in healthcare, scaling field-based care delivery models, introducing new performance frameworks, and/or coaching managers through transitions
Able to flex your schedule to support a California-based team in a fully remote environment
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
Because We Value You
Competitive salary: $215,000 - $230,000
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive medical, dental, and vision coverage
401(k)
100% company-sponsored short and long-term disability and life insurance
Subsidized backup childcare and caregiver supports through Wellthy
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
$215k-230k yearly 12d ago
Director, Revenue Enablement - Corporate
Front Row 3.6
New York, NY jobs
At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We're continually cultivating functional areas of expertise and retaining the highest caliber of talent - while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client's business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world's most competitive commerce markets and make each of our six capabilities the first to act on the next big things.
We live for the exchange of energy between brands and audiences, you should too, and we've made it our mission to expand every brand's market share and heart share. Because we believe every transaction has the potential to be transformational.
We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.
Reporting to the SVP of Revenue Strategy & Operations, the Director of Revenue Enablement is responsible for designing and executing programs that enhance the effectiveness of our sales teams. This role bridges strategy and execution - aligning enablement initiatives with strategic and financial goals to improve performance, consistency, and focus across the revenue organization.
The Director will work cross-functionally with Business Development, Lead Generation, Client Services, Revenue Operations, and Marketing to strengthen selling capabilities, accelerate ramp time, and ensure the organization has the knowledge, tools, and insights needed to win.
Requirements
Enablement Strategy & Execution
Develop and execute a revenue enablement roadmap that aligns with GTM strategy and business goals.
Partner with the SVP, Revenue Strategy & Operations to identify enablement priorities and define success metrics tied to growth outcomes.
Training, Content & Field Readiness
Design, deliver, and maintain onboarding, ongoing training, and skill development programs that accelerate ramp time, and strengthen prospecting effectiveness, sales acumen, and value proposition consistency.
Develop and maintain high-impact enablement materials - sales playbooks, talk tracks, client case studies, and service and Catapult guides - that reflect Front Row's value proposition and support every stage of the sales and cross sell process.
Implement blended learning programs (live, virtual, and self-paced) using modern enablement platforms, with strong governance, version control, and content accessibility (e.g., HubSpot, Wiki).
Collaborate with Revenue Operations to deliver training on new processes, CRM functionality, and reporting.
Use account and market intelligence to prioritize target accounts to focus efforts for the Lead Generation team.
Performance Measurement & Continuous Improvement
Define enablement metrics, including ramp time, pipeline velocity, win rate, and content utilization; partner with Revenue Operations to measure enablement impact.
Gather feedback from commercial leaders and field teams to iterate programs and improve outcomes.
Cross-Functional Collaboration & Change Management
Support change management and communication for new processes, methodologies, and tools.
Represent the enablement function as part of the broader Revenue Strategy & Operations team.
Regularly report outcomes and recommendations to leadership.
Ideal Candidate
Experienced in sales enablement, or commercial training within a fast-paced, high-growth agency environment.
Skilled at translating complex ideas into clear, actionable learning experiences.
Comfortable collaborating cross-functionally and influencing without direct authority.
Analytical and data-driven, with experience linking enablement initiatives to measurable business outcomes.
Proficient in CRM and enablement tools such as HubSpot, ZoomInfo etc.
Self-directed, organized, and passionate about driving growth through capability building.
Benefits
Health, dental, and vision
401K matching
PTO
Summer Fridays
Wellness and commuter benefits
Work with a fun, consultative team of experts
Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava
SALARY - $130,000 - $150,000 + bonus
$140k-207k yearly est. Auto-Apply 60d+ ago
Chief Philanthropy Officer
Neighbor 4.3
San Diego, CA jobs
Father Joe's Villages is pleased to be working with Blair Search Partners to find a Chief Philanthropy Officer to join our team. Since our founding over 75 years ago, we have focused passionately on our mission of preventing and ending homelessness, one life at a time.
As Southern California's largest homeless services provider, Father Joe's Villages is a beacon of hope and a steadfast presence in the lives of those facing homelessness in San Diego.
With a dedicated team of 500 staff and an annual operating budget of $76.
7M, our programs positively impact the lives of over 15,000 individuals annually, including the 2,000 clients we house nightly through our network of shelters and housing programs.
$129k-204k yearly est. Auto-Apply 21d ago
Vice President, Revenue Operations
Safe Security 4.3
New York, NY jobs
At SAFE Security, our mission is bold and ambitious:
We Will Build CyberAGI
- a super-specialized system of intelligence that autonomously predicts, detects, and remediates threats. This isn't just a vision-it's the future we're building every day, with the best minds in AI, cybersecurity, and risk. At SAFE, we empower individuals and teams with the freedom and responsibility to align their goals, ensuring we all move towards this goal together.
We operate with radical transparency, autonomy, and accountability-there's no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy-check out our
Culture Memo
to dive deeper into what makes SAFE unique.
Position Overview: The Vice President of Revenue Operations will be the operational driver and backbone of SAFE's go-to-market execution. This role will oversee sales, marketing, customer success, and partner operations, ensuring all revenue-generating teams are aligned, data-driven, and optimized for scale. You will lead a high-impact team that delivers process excellence, technology optimization, and performance analytics to accelerate SAFE's hypergrowth.
Core Responsibilities:
1) Revenue Strategy & Alignment- Partner with the CRO and GTM leadership to design and execute the end-to-end revenue strategy.- Align Sales, Marketing, Customer Success, and Partnerships around shared KPIs and customer lifecycle metrics.- Drive annual and quarterly revenue planning, including forecasting, territory design, and resource allocation.
2) Operations & Process Excellence- Oversee the lead-to-cash process, ensuring seamless handoffs and optimal conversion rates.- Implement scalable workflow automation and process improvements across GTM functions.- Build and maintain a single source of truth for revenue data, reporting, and dashboards.
3) Analytics & Forecasting- Own pipeline management and forecasting accuracy across all revenue channels.- Leverage AI-driven analytics to identify growth opportunities, performance gaps, and efficiency gains.- Deliver actionable insights to executive leadership and board-level reporting.
4) Technology & Systems- Own the GTM tech stack (Salesforce, marketing automation, customer success platforms, and AI-driven revenue tools).- Ensure optimal integration, adoption, and ROI from all revenue technologies.
5) Enablement & Performance- Partner with enablement leaders to provide data-backed coaching, playbooks, and training.- Develop compensation plans and incentive structures aligned to strategic objectives.- Monitor and improve productivity metrics across all revenue teams.Qualifications:
10+ years in revenue operations, sales operations, or GTM leadership roles, with at least 5 years in a leadership capacity at a high-growth SaaS or cybersecurity company.
Proven track record of building and scaling RevOps to support $100M+ ARR.
Strong expertise in GTM strategy, forecasting, analytics, and process optimization.
Proficiency with CRM (Salesforce preferred), marketing automation, and AI-driven revenue platforms.
Exceptional leadership and cross-functional collaboration skills.
Analytical mindset with the ability to translate data into strategic action.
What We Offer:
Competitive compensation with base + performance incentives
Equity participation in a hypergrowth cybersecurity leader
Comprehensive health, dental, and vision coverage
401(k) plan
Unlimited vacation policy
A mission-driven culture at the intersection of AI, cybersecurity, and business resilience
If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security-we want to hear from you! 🚀We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$145k-237k yearly est. Auto-Apply 60d+ ago
Vice President, Revenue Operations
Safe Security 4.3
New York, NY jobs
At SAFE Security, our mission is bold and ambitious: We Will Build CyberAGI - a super-specialized system of intelligence that autonomously predicts, detects, and remediates threats. This isn't just a vision-it's the future we're building every day, with the best minds in AI, cybersecurity, and risk. At SAFE, we empower individuals and teams with the freedom and responsibility to align their goals, ensuring we all move towards this goal together.
We operate with radical transparency, autonomy, and accountability-there's no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy-check out our Culture Memo to dive deeper into what makes SAFE unique.
Position Overview: The Vice President of Revenue Operations will be the operational driver and backbone of SAFE's go-to-market execution. This role will oversee sales, marketing, customer success, and partner operations, ensuring all revenue-generating teams are aligned, data-driven, and optimized for scale. You will lead a high-impact team that delivers process excellence, technology optimization, and performance analytics to accelerate SAFE's hypergrowth.
Core Responsibilities:
1) Revenue Strategy & Alignment
* Partner with the CRO and GTM leadership to design and execute the end-to-end revenue strategy.
* Align Sales, Marketing, Customer Success, and Partnerships around shared KPIs and customer lifecycle metrics.
* Drive annual and quarterly revenue planning, including forecasting, territory design, and resource allocation.
2) Operations & Process Excellence
* Oversee the lead-to-cash process, ensuring seamless handoffs and optimal conversion rates.
* Implement scalable workflow automation and process improvements across GTM functions.
* Build and maintain a single source of truth for revenue data, reporting, and dashboards.
3) Analytics & Forecasting
* Own pipeline management and forecasting accuracy across all revenue channels.
* Leverage AI-driven analytics to identify growth opportunities, performance gaps, and efficiency gains.
* Deliver actionable insights to executive leadership and board-level reporting.
4) Technology & Systems
* Own the GTM tech stack (Salesforce, marketing automation, customer success platforms, and AI-driven revenue tools).
* Ensure optimal integration, adoption, and ROI from all revenue technologies.
5) Enablement & Performance
* Partner with enablement leaders to provide data-backed coaching, playbooks, and training.
* Develop compensation plans and incentive structures aligned to strategic objectives.
* Monitor and improve productivity metrics across all revenue teams.
Qualifications:
* 10+ years in revenue operations, sales operations, or GTM leadership roles, with at least 5 years in a leadership capacity at a high-growth SaaS or cybersecurity company.
* Proven track record of building and scaling RevOps to support $100M+ ARR.
* Strong expertise in GTM strategy, forecasting, analytics, and process optimization.
* Proficiency with CRM (Salesforce preferred), marketing automation, and AI-driven revenue platforms.
* Exceptional leadership and cross-functional collaboration skills.
* Analytical mindset with the ability to translate data into strategic action.
What We Offer:
* Competitive compensation with base + performance incentives
* Equity participation in a hypergrowth cybersecurity leader
* Comprehensive health, dental, and vision coverage
* 401(k) plan
* Unlimited vacation policy
* A mission-driven culture at the intersection of AI, cybersecurity, and business resilience
If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security-we want to hear from you!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$145k-237k yearly est. 60d+ ago
Director, Corporate Development
People.Ai 4.2
New York jobs
We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?
The Team:
Celonis' Corporate Development team partners with leadership to identify and execute acquisitions and strategic investments to support our corporate and product strategy.
The Role:
The Corporate Development Director will lead the sourcing, evaluation, execution and integration of mergers and acquisitions (M&A) and strategic investments. The ideal candidate will have a strong understanding of the enterprise software landscape, experience leading complex transactions, and a proven track record of creating value through inorganic growth initiatives.
As our new Director of Corporate Development, you play a critical role in shaping and executing Celonis' future growth strategy.
The work you'll do:
Partner with business unit leaders on strategy development, including identifying product gaps, evaluating build/buy/partner options
Oversee all aspects of the M&A process, from sourcing, initial screening and due diligence to negotiation, closing, and integration.
Source and screen targets per our identified target M&A themes and priorities
Conduct deep due diligence on target, its market, management and customers in partnership with product and other cross-functional teams
Structure and negotiate deal terms, including valuation, financing, and legal agreements.
Prepare strategic deal memos and presentations to drive decision-making with executive management team and board of directors
Manage the transaction process efficiently and effectively, coordinating and managing internal cross-functional due diligence team as well as target stakeholders and advisors
Develop and implement integration plans to ensure the successful assimilation of acquired companies.
Oversee and steer cross-functional teams to achieve synergy targets and realize the full value of acquisitions
Contribute to improving the corporate development team by enhancing existing processes and recruiting and developing new team members.
The qualifications you need:
8+ years of experience in corporate development, investment banking, or a related field in or with exposure to enterprise software
Undergraduate degree from a top-tier university in Finance, Economics, Mathematics, Engineering or similar discipline.
MBA, CPA or CFA is desirable.
Proven track record of leading and executing M&A transactions and strategic investments
Excellent communication skills, both written and oral, including the ability to craft investment memos and presentations and present to executive management
Strong financial modeling and valuation skills
Excellent analytical and problem-solving skills with experience in building decision frameworks/models
Ability to manage complex projects and work cross-functionality under pressure, while maintaining high attention to detail.
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.The base salary range below is for the role in New York, based on a Full Time Schedule. $200,000-$260,000 USD
What Celonis Can Offer You:
Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
Collaborate Globally: Join a dynamic, international team of talented individuals.
Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
$200k-260k yearly Auto-Apply 21d ago
VP Ops Services
Harri Us 3.7
New York, NY jobs
Background
It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers.
This is a pivotal moment - not just for Harri, but for the entire frontline industry. We are not merely building AI features; we are architecting a new way to work. Hospitality managers today are drowning in complexity - scheduling, compliance, training, inventory. Agentic AI is the key to moving them from
task-masters to team-builders.
We are seeking a Vice President, Agentic AI Platform - a strategic product and commercialization leader who can turn groundbreaking AI capabilities into tangible business value.
This role is perfect for an executive who has successfully scaled enterprise-grade AI and digital experience platforms-someone who can connect human-centered design with commercial strategy to create meaningful, market-shaping outcomes.
What you'll be doing
1. Commercial & Go-to-Market Leadership
Define and own the business and go-to-market strategy for Harri's Agentic AI platform.
Develop pricing, packaging, and monetization models that scale across customer segments.
Partner with sales, marketing, and customer success to enable adoption and revenue growth.
2. Product Vision & Market Alignment
Collaborate with technical product and engineering leaders to translate AI capabilities into business-ready solutions.
Use market intelligence, customer feedback, and design insights to co-create a roadmap that delivers measurable ROI.
Bridge the gap between user needs, technical innovation, and business value.
3. Experience Design & Customer Evangelist
Serve as Harri's chief evangelist for AI - translating complex concepts into clear, outcome-driven narratives.
Champion intuitive, human-centered product experiences that empower frontline managers.
Bring a design-thinking approach to defining how AI assistants seamlessly integrate into the daily workflow of hospitality professionals.
4. Market & Ecosystem Strategy
Conduct competitive and market analysis to inform product direction and identify strategic opportunities.
Build alliances with technology and platform partners to accelerate product adoption and market reach.
5. Leadership & Influence
Inspire and align cross-functional teams around a shared commercial vision.
Operate as a senior advisor to the C-suite on AI product commercialization, design strategy, and enterprise transformation.
More about you. What can you bring?
Proven Product Executive: 7+ years in product leadership, digital strategy, or experience design within enterprise SaaS or AI-driven platforms.
Strategic Innovator: Deep understanding of Generative and Agentic AI with a record of translating technology into scalable business models.
Commercial Strategist: Skilled in go-to-market execution, SaaS and AI commercial modeling, PLG (Product-Led Growth), and portfolio management.
Design-Minded Leader: Background in digital experience design and customer journey optimization, with the ability to marry aesthetics, usability, and business impact.
Consulting-Caliber Communicator: Able to simplify complexity, influence executive audiences, and align diverse teams.
Collaborative & Enterprise-Savvy: Experienced in navigating large organizations, managing stakeholders, and ensuring compliance, security, and change management in enterprise contexts.
Education: Bachelor's degree in Engineering or a related field; advanced business or leadership education (e.g., alt MBA, MBA) is preferred.
When and where you'll be doing it
You will enjoy a full-time position (40 hours per week) based in our New York office. The annual salary for this position is $200,000-300,000 (USD), depending on experience. This role reports to our Chief Product Officer.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here.
You'll get:
Competitive salary of between $200,000-$300,000 (USD)
Comprehensive health, dental, and vision benefits.
Generous Paid Time Off (PTO) policy.
A collaborative and supportive work environment where your contributions directly impact daily operations.
Equity, Diversity and Inclusion
We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Closing Date: 1 January, 2026
We will be reviewing applications on a rolling basis and reserve the right to close applications early.
$200k-300k yearly 7d ago
VP, Clinical Operations
Vynca 3.8
San Mateo, CA jobs
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.
At Vynca, our mission is to provide comprehensive care for more quality days at home.
About the job
The Vice President of Clinical Operations plays a pivotal role in ensuring the efficient operation of our healthcare practice by aligning with business goals and fostering a culture of accountability. The Vice President, Clinical Operations, is responsible for the overall quality of healthcare services, including but not limited to quality management, customer-oriented strategic planning, process improvement, and clinical outcomes.
This role is remote, with established core hours from 8:30 am to 5:30 pm PST.
What you'll do
Operational Excellence
: Accountable for the oversight and management of our care delivery and practice management teams. Responsible for innovative care model improvement that supports strategic growth, resolves any existing care delivery challenges, and improves clinical outcomes. Responsible for the management and achievement of department KPIs.
Quality Assurance
: Establishes indicators for monitoring and evaluating quality of care, continuous improvement, and patient satisfaction.
Data Analysis
: Ability to identify data and reporting needs, as well as seamlessly interpret to drive continuous process improvement and measure outcomes.
Cross-Functional Collaboration
: Collaborate in a highly matrixed, dynamic work environment with the ability to lead and influence outside of the clinical operations department.
Growth
: Interacts and confidently educates external organizations on the Vynca care delivery model and outcomes.
Culture and Leadership
: Exemplify company culture and values to ensure that we can deliver on our mission to provide patients with more quality days at home™.
Your experience and qualifications
Licensed healthcare professional (MD, NP, RN, and LCSW) preferred
12+ years of healthcare and leadership experience
Graduate-level degree in the respective fields (Masters or above)
Proven track record of KPI achievement in a rapidly growing healthcare delivery organization
Change management experience with documented success
Self-directed, entrepreneurial leader with flexibility and tenacity to thrive in a dynamic setting
Verifiable experience in healthcare delivery, budget oversight, and operating expense management
Additional Information
The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
$160k-235k yearly est. Auto-Apply 60d ago
VP Of Revenue Operations
Vast Data 3.8
New York, NY jobs
VAST Data is looking to add a VP of Revenue Operations to our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
The Role:
VP of Revenue Operations is the strategic and operational backbone of VAST's global GTM organization. This leader drives alignment, insights, process rigor, and operational excellence across Sales, Technical Sales, Marketing, Customer Success, Partners, and Field Operations.
This role is responsible for architecting and operationalizing a scalable, data-driven revenue engine that supports multibillion-dollar growth while enabling a high-performance culture of execution.
This is not traditional Sales Ops. This is a transformative leadership role involving strategy, systems, planning, forecasting, compensation, analytics, enablement partnership, and operational governance across a global, highly technical enterprise sales motion.
Key Responsibilities
Predictive Analytics & Revenue Intelligence
* Build a centralized analytics organization focused on predictive forecasting, pipeline quality scoring, buying propensity models, churn/expansion signals, and productivity intelligence.
* Create AI-driven insights platforms that give leadership real-time visibility into pipeline movements, risk, upside, and performance variance.
* Establish a unified data operating model that defines governance, golden sources of truth, and decision frameworks across the GTM ecosystem.
* Partner with Product, Engineering, and Finance to integrate supply availability, SKU transitions, GPU-driven demand models, and AI workload patterns into revenue forecasting.
Forecasting, Pipeline Governance & Operational Rhythm
* Own the global forecasting process with a focus on statistical accuracy, scenario modeling, and projection confidence scoring.
* Build governance standards for qualification rigor (MEDDICC), funnel discipline, pipeline inspection, and conversion benchmarks.
* Implement a structured, global operational cadence: forecast calls, regional/functional QBRs, board-level reporting, and executive business reviews.
Systems, Process Architecture & GTM Infrastructure
* Architect a modern RevOps tech stack across Salesforce, CPQ, Mission Control, AI analytics tools, marketing automation, partner systems.
* Build scalable workflow automation for contracting, approvals, deal desk, discount governance, capacity modeling, and supply-driven sales processes.
* Lead the evolution of quoting & forecasting infrastructure, integrating real-time availability, allocation, and constraint modeling into sales motions.
* Ensure all GTM processes, from lead to renewal are standardized, optimized, and automated for global scale.
Compensation Strategy, Quotas & Productivity Analytics
* Design advanced quota methodologies and coverage models grounded in TAM analysis, AI workload segmentation, and partner ecosystem dynamics.
* Partner on global compensation strategy with focus on productivity acceleration, role clarity, incentive alignment, and revenue predictability.
* Build and maintain the KPIs, scorecards, and productivity models that define success across every GTM persona.
Cross-Functional Leadership & Executive Alignment
* Serve as the strategic operations partner to the CRO and Chief of Staff, translating vision into programs, processes, and measurable outcomes.
* Drive alignment across Sales, Technical Sales, Marketing, Customer Success, Product, Finance, and Operations to ensure a single revenue plan.
* Act as the unifying operator across GTM and supply chain (capacity planning, SKU transitions, availability windows) to influence deal strategy and customer expectations.
Team Leadership & Organizational Scaling
* Build and lead a world-class global RevOps organization spanning Revenue Strategy, Sales Ops, Analytics, Systems, Deal Desk, and Compensation.
* Develop a culture of rigor, analytical reasoning, high-velocity execution, and continuous transformation.
* Mentor GTM leaders and reps on operating discipline, pipeline craftsmanship, and data-driven decision making.
Requirements
* 10+ years of Revenue Operations or GTM leadership in high-growth enterprise technology companies.
* Proven experience owning RevOps in $500M-$2B+ global GTM organizations.
* Deep analytical expertise: revenue modeling, forecasting science, productivity analytics, segmentation, and pricing strategy.
* Mastery of Salesforce, CPQ, advanced BI tools, and AI-driven analytics platforms.
* Strong understanding of enterprise infrastructure, GPUs/AI workloads, cloud architectures, and complex technical sales motions.
* Exceptional communication skills, must be able to operate at board level and in cross-functional technical environments.
* Demonstrated success leading large, cross-functional transformations and building scalable global operations.
$145k-236k yearly est. 14d ago
Vice President of Customer Success and Operations
Fooda 4.1
Chicago, IL jobs
Job DescriptionWho We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Who We Are Looking For:
Due to expanding growth, Fooda is seeking a strategic, results-driven Vice President of Operations to lead and scale both our market operations and account management function.
Reporting directly to the EVP of Markets and based at our corporate headquarters, this high-impact role is responsible for aligning operational initiatives with overall business objectives, ensuring executional excellence, and optimizing the client journey from onboarding to renewal.
You will oversee go-to-market execution, champion cross-functional alignment, and drive continuous improvement in processes, systems, and team performance.
This role is ideal for a dynamic leader who thrives in fast-paced environments and is passionate about building scalable, customer-centric operations.
This role will require up to 25% travel across Fooda's US markets.
What You'll Be Doing:
Oversee and own Fooda's Account Management functions including regional markets and Premier Accounts
Ensure P&L goals are being met across operating units via organizational design, automation, and process improvements
Develop and implement a standardized operational framework which ensures repeatable excellence across regional teams and product lines
Design and own the strategy for account retention, identifying and proactively addressing churn risks while fostering long-term client loyalty
Establish metrics and drive initiatives to improve Net Promoter Scores (NPS) and overall client satisfaction across both Fooda clients and restaurant partners
Partner closely with internal teams including Corporate Operations, Sales Leadership, and local market teams to align on goals, share best practices, and ensure cross-functional cohesion
Lead strategies for same-store sales growth by identifying expansion opportunities within existing accounts and optimizing service delivery
Serve as a thought partner on Fooda's Executive Team by helping shape the broader operational strategy and scaling plans for the company.
What You Should Already Have:
10+ years of experience in operations leadership, preferably within multi-market or distributed organizations
Proven track record of scaling operations in fast-paced, high-growth environments
Strong analytical, process improvement, and project management skills
Experience leading large teams and influencing cross-functional stakeholders
Exceptional leadership, communication, and change management skills
Background in foodservice, logistics, marketplaces, or tech-enabled services is a strong plus
What We'll Hook You Up With:
Competitive base salary, bonus plan, and stock options, based on experience
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
The salary range for this role is $150,000-$250,000 and includes a bonus plan. The base salary range for this role is dependent on a number of factors including but not limited to: work experience, training, location and skills.
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$150k-250k yearly 3d ago
Vice President of Customer Success and Operations
Fooda 4.1
Chicago, IL jobs
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Who We Are Looking For:
Due to expanding growth, Fooda is seeking a strategic, results-driven Vice President of Operations to lead and scale both our market operations and account management function.
Reporting directly to the EVP of Markets and based at our corporate headquarters, this high-impact role is responsible for aligning operational initiatives with overall business objectives, ensuring executional excellence, and optimizing the client journey from onboarding to renewal.
You will oversee go-to-market execution, champion cross-functional alignment, and drive continuous improvement in processes, systems, and team performance.
This role is ideal for a dynamic leader who thrives in fast-paced environments and is passionate about building scalable, customer-centric operations.
This role will require up to 25% travel across Fooda's US markets.
What You'll Be Doing:
Oversee and own Fooda's Account Management functions including regional markets and Premier Accounts
Ensure P&L goals are being met across operating units via organizational design, automation, and process improvements
Develop and implement a standardized operational framework which ensures repeatable excellence across regional teams and product lines
Design and own the strategy for account retention, identifying and proactively addressing churn risks while fostering long-term client loyalty
Establish metrics and drive initiatives to improve Net Promoter Scores (NPS) and overall client satisfaction across both Fooda clients and restaurant partners
Partner closely with internal teams including Corporate Operations, Sales Leadership, and local market teams to align on goals, share best practices, and ensure cross-functional cohesion
Lead strategies for same-store sales growth by identifying expansion opportunities within existing accounts and optimizing service delivery
Serve as a thought partner on Fooda's Executive Team by helping shape the broader operational strategy and scaling plans for the company.
What You Should Already Have:
10+ years of experience in operations leadership, preferably within multi-market or distributed organizations
Proven track record of scaling operations in fast-paced, high-growth environments
Strong analytical, process improvement, and project management skills
Experience leading large teams and influencing cross-functional stakeholders
Exceptional leadership, communication, and change management skills
Background in foodservice, logistics, marketplaces, or tech-enabled services is a strong plus
What We'll Hook You Up With:
Competitive base salary, bonus plan, and stock options, based on experience
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
The salary range for this role is $150,000-$250,000 and includes a bonus plan. The base salary range for this role is dependent on a number of factors including but not limited to: work experience, training, location and skills.
$150k-250k yearly Auto-Apply 60d+ ago
VP of M&A & Corporate Development
Front Row 3.6
New York, NY jobs
At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We're continually cultivating functional areas of expertise and retaining the highest caliber of talent - while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client's business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world's most competitive commerce markets and make each of our six capabilities the first to act on the next big things.
We live for the exchange of energy between brands and audiences, you should too, and we've made it our mission to expand every brand's market share and heart share. Because we believe every transaction has the potential to be transformational.
We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.
Intro:
The VP of M&A at Front Row will lead the company's M&A strategy, identifying potential acquisition targets, conducting due diligence, negotiating deals, and ensuring successful integration post-acquisition. This role requires a deep understanding of financial markets, corporate finance, and strategic planning.
Description:
Strategic Leadership: Develop and execute the M&A strategy aligned with the company's overall business objectives.
Market Analysis: Conduct market research and analysis to identify potential acquisition targets and assess their strategic fit.
Due Diligence: Oversee thorough due diligence processes to evaluate financial, operational, and legal aspects of potential acquisitions. Develop a business case for each deal.
Negotiation: Lead negotiations with target companies, ensuring favorable terms and conditions for the organization.
Integration Planning: Collaborate with cross-functional teams to develop integration plans that maximize synergies and minimize disruption post-acquisition.
Stakeholder Communication: Present M&A opportunities and progress updates to the executive team and board of directors.
Internal update and alignment: Monitor and present relevant industry news and updates to the executive team.
Requirements
Education: Bachelor's degree in finance, business administration, or related field; MBA preferred.
Experience: 10+ years of experience in M&A, corporate finance, investment banking, or related fields, with a proven track record of successful transactions.
Skills: Strong analytical and financial modeling skills, excellent negotiation and communication abilities, and proficiency in project management.
Knowledge:
In-depth understanding of financial statements, valuation techniques, and regulatory aspects of M&A.
Knowledge of the e-commerce and advertising/media industry is a plus.
Personal Attributes:
Strategic thinker with a strong business acumen.
Ability to work collaboratively across various departments and with external partners.
High level of integrity, professionalism, and commitment to ethical standards.
This role is pivotal in shaping the company's growth trajectory through strategic acquisitions and partnerships, making it essential for candidates to possess strong analytical, negotiation, and leadership skills.
Benefits
Equity package + bonus
Health, dental, and vision
401K
PTO
Flexible working hours policy
Educational Stipend
Class Pass
Wellness and commuter benefits
Work with a fun, consultative team of experts
Location - headquartered in New York City with offices in San Diego, Hamburg and Bratislava
SALARY - $170,000 - $200,000
$170k-200k yearly Auto-Apply 60d+ ago
Vice President of Operations
Metropolis 4.5
Washington jobs
Who we are
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
Who you are
Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region. This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross-functional leaders to scale and optimize the business.
What you'll do
Develop and execute regional strategies to drive growth, operational efficiency, and profitability
Identify new business opportunities and lead expansion initiatives within the region
Collaborate with executive leadership to align regional plans with corporate goals and vision
Define and monitor key performance indicators (KPIs) to drive continuous improvement
Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance
Lead technology adoption across locations to streamline operations and enhance customer experience
Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
Ensure regional financial targets are met or exceeded
Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth
Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
Support sales and marketing efforts by providing local market insights and fostering strategic partnerships
What we're looking for
Bachelor's degree in Business, Operations Management, Urban Planning, or a related field; MBA or advanced degree strongly preferred
10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
Proven ability to drive revenue growth, manage P&L, and lead large operational teams
Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
Excellent leadership, communication, and stakeholder management skills
Ability to travel frequently within the assigned region
While not required, these are a plus:
Familiarity with parking technology platforms and data-driven decision making
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $150,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.
#LI-DL1 #LI-Onsite
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
$150k-200k yearly Auto-Apply 21d ago
Senior Director, FP&A & Business Operations
Leagueapps 3.8
New York, NY jobs
Senior Director, FP&A and Business Operations Who We Are: LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 million participants nationwide. Backed by professional leagues, teams, and athletes as investors and partners, we're helping modernize the youth sports industry with our best-in-class SaaS platform.
We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. Beyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play.
Mission-driven at our core, our purpose is to create amazing sports experiences for all. To further this mission, we founded and continue to support the FundPlay Foundation, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. FundPlay helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year.
Role Mission: As the Senior Director, FP&A and Business Operations at LeagueApps, you will lead a high-performing team responsible for financial planning, analysis, and business operations to drive strategic decision-making, operational excellence, and financial performance across the organization. Your team will function as an internal consulting and FP&A partner, leveraging advanced analytics, data science, and automation to deliver insights that inform executive strategy, budgeting, forecasting, and operational improvements.
You will be a self-starter, owner, and strategic operator, proactively identifying opportunities, optimizing processes, and translating data into actionable insights. Partnering closely with executive leadership, cross-functional teams, and Finance and Accounting, you will ensure that operational findings are integrated into budget planning, forecasts, and quarterly estimates, and that FP&A outputs support both strategic and operational decision-making.
Your fluency in FP&A tools (SmartView, Hyperion), Tableau, Power BI, Salesforce, Stripe, and data science, coupled with your business operations and financial planning expertise, will enable you to lead integrated planning processes, optimize workflows, and influence organizational performance. You will also leverage AI and machine learning to automate reporting, enhance forecasting accuracy, and scale operational and financial intelligence.
What You'll Do:
* Lead annual budgeting, forecasting, and multi-year planning processes in partnership with Finance, Accounting, and business leaders.
* Manage rolling forecasts and scenario modeling to identify risks and opportunities.
* Drive monthly business reviews, integrating operational performance with financial outcomes.
* Develop and evolve executive financial reporting into a forward-looking strategic tool.
* Visualize key trends and KPIs using Tableau, Power BI, SmartView, and Hyperion.
* Deliver data-driven insights to the SLT and BOD, explaining key variances and performance drivers.
* Design and implement advanced KPIs and predictive analytics to support growth and efficiency.
* Build real-time dashboards by integrating data from Stripe, Salesforce, and internal systems.
* Apply predictive modeling and data science to improve forecasting and revenue planning.
* Lead cross-functional initiatives to enhance operational efficiency, customer retention, and revenue outcomes.
* Oversee execution of Weekly QMI meetings, surfacing insights and actionable recommendations for leadership.
* Create automated, AI-powered dashboards to provide transparency into customer and operational metrics.
* Partner with Finance to align operational insights with budgets, forecasts, and strategic decisions.
Who You Are:
* Bachelor's Degree in Economics, Business Administration, Finance, Data Science, or a related field; advanced degree preferred.
* 10+ years of progressive experience in FP&A, Business Operations, or Strategic Planning, ideally within a high-growth SaaS or technology company.
* Proven business operations and FP&A leader, adept at translating strategy into execution, optimizing processes, and driving cross-functional performance.
* Extensive experience leading budgets, forecasts, and monthly reviews with
* functional leaders.
* Deep technical proficiency in SmartView, Hyperion, Tableau, Power BI, Salesforce, and Stripe.
* Strong data science proficiency, including predictive modeling, statistical analysis, and machine learning applications.
* Expert at deriving and communicating stories from data, translating complex analysis into clear, actionable business and financial insights.
* Demonstrated experience leveraging AI and automation to improve forecasting, streamline reporting, and scale decision-making.
* A proactive owner, with a strong sense of accountability, urgency, and executional excellence.
* Exceptional communication, collaboration, and leadership skills; capable of influencing C-level executives and driving alignment across departments.
* Proficient in Excel, SQL, Google Suite, and other business intelligence or data visualization platforms.
Compensation & Benefits:
* Base Salary: $175,000 - $263,000
* Health Benefits: Medical, Dental, Vision coverage, HSA
* Commuter Benefits
* Home-Office Stipend
* Sports Leagues subsidies for employees and their children
* Cell phone and gym subsidies
* Mental Health Resources; Talk Space
* Social impact opportunities through FundPlay initiatives that includes events, volunteering and grant-making
$175k-263k yearly Auto-Apply 47d ago
Partner Operations - Custodian, Vice President
CAIS 4.1
New York, NY jobs
CAIS is the leading alternative investment platform for independent financial advisors. The CAIS platform powers the pre-trade, trade, and post-trade lifecycle of alternative investments providing financial advisors and alternative asset managers a single operating system for scale and efficiency. CAIS serves over 2,000 wealth management firms that support more than 50,000 financial advisors who oversee approximately $6 trillion in end-client assets. Founded in 2009, CAIS is headquartered in New York City with offices in Austin and London.
We are seeking a Partner Operations Vice President to lead the firm's relationships with custodians and WealthTech providers. This role is critical in driving seamless integrations, alternative investment operational efficiency, and partner success across CAIS' ecosystem. The ideal candidate brings deep expertise in custody operations, technology integrations, and wealth management infrastructure, coupled with a strategic mindset and strong execution skills. This is an exciting opportunity for an experienced and entrepreneurial change agent to shape the future of alternative investments by building the connective infrastructure that powers the independent wealth channel.
Responsibilities:
Strategic Relationship & Delivery Management
Build and maintain strategic relationships with custodians and WealthTech partners, ensuring alignment with CAIS' growth and operational priorities
Serve as the escalation point for high-priority partner requests, ensuring efficient resolution and proactive issue management
Develop and execute partnership roadmaps to enhance CAIS' connectivity with custodians and technology providers
Drive strategic initiatives to optimize data flow, reporting, and workflow automation
Provide executive-level updates on partnership developments, operational improvements, and strategic initiatives
Operational & Integration Leadership
Oversee integration strategies and execution, ensuring seamless data exchange between CAIS, custodians, and WealthTech platforms
Scope and define business and technical requirements, translating them into scalable solutions
Collaborate with product and technology teams to enhance API capabilities and interoperability
Identify process inefficiencies and lead initiatives to streamline partner workflows
Monitor key performance metrics related to integration adoption and partner engagement
Product & Platform Expertise
Act as the subject matter expert on custodian operations, reconciliation processes, and investment technology infrastructure
Communicate the value of CAIS' platform capabilities, integrations, and operational efficiencies to custodians and WealthTech providers
Partner with internal stakeholders to drive enhancements that improve the end-to-end investment experience
Provide thought leadership on emerging trends in wealth technology and digital custody solutions
Qualifications:
Bachelor's degree in finance, business, or technology-related discipline; advanced degree preferred
7+ years of experience in custody operations, wealth management technology, or financial services integrations
Deep understanding of custodian workflows, alternative investment transactions, and financial technology ecosystems
FINRA Series 7, 63 (or ability to obtain)
Expertise in API integrations, data reconciliation, and digital wealth platforms
Strong leadership, negotiation, and stakeholder management skills
CAIS is consistently recognized as a Best Place to Work, and our culture is at the heart of our success. We are committed to fostering an inclusive environment where employees can be their most authentic selves and feel inspired and supported to bring their voice forward to drive community, growth, and innovation. We are an equal opportunity employer, and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Learn more about our culture, benefits, and people at **********************************************
CAIS' compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. If you are located in New York, New York, the base salary range for this role is $135,000 - $150,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
CAIS offers a comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do require a minimum of 3 days in office per week. For more information on our benefits and career opportunities, please visit our website: **********************************************
$135k-150k yearly Auto-Apply 60d+ ago
Director, Business Operations
Azalea Health Innovations 3.9
Atlanta, GA jobs
As part of the Client Services leadership team, the newly formed Director, Business Operations is central to delivering on Azalea's mission by empowering our leaders to measure, learn, and improve by building exemplary metrics, dashboards, and benchmarks that allow us to measure the health of our clients and our internal process KPI's.
We are looking for someone who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and driving internal process change. You will play a critical role in creating predictive models of client health and business outcomes leveraging multi-system data inputs. The Director, Business Operations will be critical in solving consequential problems in client services that improve the efficiency and efficacy of the solutions and services we deliver. This role is ideal for someone with hands-on experience working with salesforce data, strong data wrangling skills, and a passion for turning data into meaningful insights that resonates with internal and external stakeholders.
WHAT YOU WILL DO...
Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Azalea's unique value to our clients
Engage with clients and operational leaders to understand client satisfaction responses, usage data and engagement scores to develop predictive models of client satisfaction and attrition risk.
Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs an overarching data strategy
Own client services business processes including tools such as Salesforce, time management, and other technologies used to tackle problems and measure performance against KPI's
Budget and forecasting management for Client Services
BACKGROUND AND SKILLS YOU WILL BRING...
Undergraduate education in data analysis, clinical informatics, or a related field or commensurate experience.
Experience working with large relational databases consisting of millions of records.
Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in business operations, quality outcomes and client health modeling
2+ years of experience wrangling and analyzing EHR data or other real-world data sources using industry standard tools
Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC.
Experience translating healthcare and operational concepts into analytic workflows.
Strong communication skills to present insights and results to both technical and non-technical audiences.
Ability to learn and adapt quickly in a dynamic start-up environment.
Expertise in SalesForce, Pendo and other data sources.
SUCCESS LOOKS LIKE...
Being aggressive and taking initiative; we trust you to move the needle forward
Doing the job; outcomes are just as important as strategy
Being adaptable and amenable to meet the changes of a dynamic and evolving industry
Demonstrating humility; partnership and collaboration is who we are and how we operate
Tapping into your innovative side; conventional is not always correct
HOW WE INVEST IN YOU...
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.
$59k-97k yearly est. 60d+ ago
Director, Business Operations
Azalea Health Innovations Inc. 3.9
Atlanta, GA jobs
Job Description
As part of the Client Services leadership team, the newly formed Director, Business Operations is central to delivering on Azalea's mission by empowering our leaders to measure, learn, and improve by building exemplary metrics, dashboards, and benchmarks that allow us to measure the health of our clients and our internal process KPI's.
We are looking for someone who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and driving internal process change. You will play a critical role in creating predictive models of client health and business outcomes leveraging multi-system data inputs. The Director, Business Operations will be critical in solving consequential problems in client services that improve the efficiency and efficacy of the solutions and services we deliver. This role is ideal for someone with hands-on experience working with salesforce data, strong data wrangling skills, and a passion for turning data into meaningful insights that resonates with internal and external stakeholders.
WHAT YOU WILL DO...
Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Azalea's unique value to our clients
Engage with clients and operational leaders to understand client satisfaction responses, usage data and engagement scores to develop predictive models of client satisfaction and attrition risk.
Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs an overarching data strategy
Own client services business processes including tools such as Salesforce, time management, and other technologies used to tackle problems and measure performance against KPI's
Budget and forecasting management for Client Services
BACKGROUND AND SKILLS YOU WILL BRING...
Undergraduate education in data analysis, clinical informatics, or a related field or commensurate experience.
Experience working with large relational databases consisting of millions of records.
Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in business operations, quality outcomes and client health modeling
2+ years of experience wrangling and analyzing EHR data or other real-world data sources using industry standard tools
Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC.
Experience translating healthcare and operational concepts into analytic workflows.
Strong communication skills to present insights and results to both technical and non-technical audiences.
Ability to learn and adapt quickly in a dynamic start-up environment.
Expertise in SalesForce, Pendo and other data sources.
SUCCESS LOOKS LIKE...
Being aggressive and taking initiative; we trust you to move the needle forward
Doing the job; outcomes are just as important as strategy
Being adaptable and amenable to meet the changes of a dynamic and evolving industry
Demonstrating humility; partnership and collaboration is who we are and how we operate
Tapping into your innovative side; conventional is not always correct
HOW WE INVEST IN YOU...
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.