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Client Services Manager jobs at Oracle - 41 jobs

  • NetSuite Client Manager - Responsive Escalations (Individual Contributor)

    Oracle 4.6company rating

    Client services manager job at Oracle

    **What We're Looking For:** As a Client Manager, you will be part of a highly skilled team of business process and industry experts, managing critical Customer escalations. You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience. The ideal candidate possesses a strong background in process improvement, accounting, and consulting on enterprise ERP best practices, along with excellent problem-solving and executive communication skills to achieve trusted advisor status. Successful candidates are self-directed, consultative professionals with a passion for solving complex challenges. Proficiency with ERP applications and core business processes is essential; Oracle NetSuite platform experience is strongly preferred. Experience may include work in implementation, customer success management, or as an end user. **What You'll Do:** + Manage complex escalations partnering across Account Management and other Customer-facing teams to understand the customer journey, identify a resolution plan, and lead these efforts to completion. + Build and leverage strong relationships within Oracle NetSuite to accelerate issue resolution, collaborating effectively across internal teams - Support, QA, Engineering, Professional Services, Account Management, Channels, Advanced Customer Support, senior leadership - as well as external NetSuite partners. + Serve as a trusted advisor to customers, gathering insights through direct interactions and feedback to enhance customer experience and satisfaction. + Identify and pursue solution expansion opportunities by leveraging strong customer relationships and collaborating internally to uncover additional service needs. + Thrive in a collaborative, supportive team that values knowledge-sharing, continuous learning and innovation. + Influence best practices and continuous improvement, taking ownership of initiatives that drive operational excellence and enhance overall customer success. **Responsibilities** **Preferred Qualifications & Skills:** + Strong experience with NetSuite ERP and core business processes. Roles may include implementation, customer success management, or end user experience. + Demonstrated ability to synthesize complex information into clear recommendations, strategic visions, and resolution plans. + Industry knowledge and experience in Manufacturing, Wholesale/Distribution, or Finance/Accounting. + Ability to remain composed and solutions-focused under pressure, demonstrating execution drive while balancing customer and company needs. + Outstanding executive-level communication skills, including strategy articulation, negotiation, diplomacy, business acumen, and the ability to explain complex concepts to diverse audiences. + Proficiency in performance monitoring, system tuning, and troubleshooting tools, with the ability to translate technical findings into actionable business recommendations. + Familiarity with metrics-driven approaches to identify bottlenecks, optimize workflows, and ensure platform reliability for complex business operations, with a strong preference for Oracle NetSuite platform expertise. + Bachelor's degree in Accounting, Finance, or a related field strongly preferred. If you're a highly motivated, NetSuite solutions-driven professional with a passion for customer success and business process improvement, we want to hear from you! Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** . **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $90,300 to $140,300 per annum. US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $90.3k-140.3k yearly 45d ago
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  • NetSuite Senior Client Manager - WD/MFG, Accounting/Financials

    Oracle 4.6company rating

    Client services manager job at Oracle

    As a Senior Client Manager, you will join a collaborative team of seasoned Practitioners and Subject Matter Experts, managing critical Customer Escalations focused on Manufacturing & Wholesale Distribution functionality and Accounting & Core Financials processes. You will take ownership of complex Customer issues, develop resolution plans, and drive them to successful completion while ensuring a high-quality Customer Experience and restoring Platform Confidence. You will also build trusted relationships across the org - Sales, Customer Success, Support, Product and Engineering. In addition, you will capture trends and themes across the Customer Journey and provide continuous improvement feedback in Go-To Market, Product Strategy and related forums. Responsibilities include: * Lead continuous improvement initiatives and address escalations across internal and Partner teams using solid understanding of Customer business process requirements and NetSuite platform functionality. * Work proactively to analyze the Customer Journey at NetSuite and identify opportunities for continuous improvement in NetSuite products and services to reduce churn, enhance ARR and enable Customer Success. * Applied Industry-specific knowledge and expertise in Manufacturing, Wholesale/Distribution, Software or Services with a preference for individuals who also possess experience in core Financials and Accounting ERP processes. * Manage and resolve complex Customer escalations via fundamental proficiency with NetSuite platform functionality. * Develop and leverage trusted relationships with internal teams (Account Management, Support, QA, Engineering, Professional Services, Partner Mgmt, Advanced Customer Support, senior leadership) and across the NetSuite ecosystem to ensure successful outcomes and provide real-time feedback to product and operations teams. * Drive maximum adoption of NetSuite solutions in conjunction with Client and Partner needs * Place the client first in everything with focus on first year of experience with NetSuite: Time-to-value, initial adoption & satisfaction, business results and Customer Satisfaction * Develop customer experience insights through direct customer interaction and NetSuite-internal feedback from other departments * Identify solution expansion opportunities via high value relationships with Clients, Partners and internal teams * Ensure Partners and Clients realize the value of their investment with NetSuite to ensure they remain a long-term customer. * Provide input into the Customer Success Methodology and direction. * Embrace leadership roles toward improvement of the team. Preferred Qualifications include: * Strong understanding of SaaS/Cloud ERP business processes and user experience. * Proficiency on the NetSuite platform including implementation consulting, Customer-employed and/or Partner-employed experience. * Fundamental understanding of NetSuite's core functionality, Analytics and Support architecture. * Vertical-specific experience in Manufacturing, W/D, Services and/or Software * Strong preference for prior Executive or Sr Leadership experience (C-Level, VP, Director...) * Demonstrated executive-level communication skills (process-first mindset, strategy articulation, P&L acumen, negotiation & diplomacy) * ERP Consulting experience strongly preferred * Familiarity with NetSuite's Direct, AMO and/or Revenue model & selling motion a plus. * Ability to exhibit grace under pressure, execution drive and readiness to advocate for the Client while balancing the needs of NetSuite. * Bachelor level degree in Accounting, Finance or comparable area strongly preferred. MBA or other relevant graduate degree a plus. * English language read/write/speak proficiency. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy. Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $103,700 to $153,700 per annum. US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.
    $103.7k-153.7k yearly Auto-Apply 25d ago
  • Program Manager I, Maintenance Planner, Data Center Operations

    Google 4.8company rating

    Columbus, OH jobs

    _corporate_fare_ Google _place_ Columbus, OH, USA; Muskogee, OK, USA; +2 more; +1 more **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Columbus, OH, USA; Muskogee, OK, USA; West Memphis, AR, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 1 year of program management experience. + Experience in maintenance planning and scheduling. + Experience working with a CMMS (Computerized Maintenance Management System). **Preferred qualifications:** + Knowledge of facility electrical, mechanical, and HVAC systems. + Ability to develop long-term strategic maintenance plans and forecasts. + Ability to communicate with internal customers and external parties, and address any issues. **About the job** A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As a Data Center Maintenance Planner Program Manager, you will be responsible for the effective execution of all planning and scheduling of maintenance work and control processes. You will work with the site supervisors and technicians to manage work priority, develop job plans, define parts and material, define trades and skills, and engage the proper resources to develop a safe, effective, and efficient work control plan. In addition, you will provide the equipment related expertise and technical guidance on improving preventive maintenance activities. In this role, you will be responsible for the use and administration of the Computerized Maintenance Management System (CMMS) program at a site level. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Manage the flow of all maintenance work orders by working with Data Center Operations teams and vendors. + Be responsible for the planning and scheduling of technicians and parts needed to perform maintenance activities. + Collaborate with facility management in the development and maintenance of schedules and resource leveling by utilizing the site CMMS program. + Establish and maintain CMMS equipment files, parts inventory, equipment bill of materials, and program manager schedules. + Manage the process of launching a CMMS solution at the site level used in the daily operation of our data centers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $72k-113k yearly est. 15d ago
  • Director, Customer Value

    Adobe 4.8company rating

    Remote

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge We are seeking a Director of Customer Value to serve as the primary liaison for customer leadership and partner with C-level executives at our largest, most strategic accounts. This role spans the entire post-sales customer lifecycle-ensuring customers achieve their digital transformation goals with Adobe. As the top-level authority, you will drive alignment and coordination across multiple work streams, including product teams delivering advanced use cases. You will also lead collaboration initiatives with internal account teams. Ultimately, the Director of Customer Value is responsible for positioning customers for success and ensuring they realize measurable business value from the Adobe stack. What You Will Do Establish strong C-level relationships during the sales cycle to understand key business objectives and metrics, instilling confidence in Adobe's ability to deliver expected outcomes. Act as the primary liaison post-sale between customer executives and Adobe teams (Product, Legal, Engineering, Professional Services, Technical Support, TAM, and Customer Success). Ensure a seamless transition from pre-sales requirements to post-sales execution. Develop and deliver compelling, executive-ready presentations (return on investment and total cost of ownership) to drive value realization discussions. Map current and future business processes to identify and prioritize key use cases and value drivers. Assist customers in navigating organizational changes and implementing effective change strategies. Build customer advocacy for future marketing opportunities such as case studies and events. What You'll Need to Succeed Ability to influence key partners and lead complex discussions throughout the customer lifecycle. Strong executive presence and presentation skills; comfortable engaging with C-suite leaders (CIO, CMO, CFO, board-level). Self-starter who thrives in a fast-paced environment and can initiate and lead programs independently. Strategic problem solver with a track record of driving business results through customer engagement. Collaborative mentality, especially with Sales, Customer Engineering, Customer Success, and other key partners. Extensive experience in digital transformation, value consulting, or complex technology delivery programs. Passion for technology and digital marketing strategy, with the ability to articulate the path to business value through technology. Working knowledge of Marketing, Engineering, and Product functions, particularly in Data Engineering, Personalization, and Customer Insights. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $218,100 -- $363,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $251,000 - $363,500 In New York, the pay range for this position is $251,000 - $363,500 In Illinois, the pay range for this position is $237,200 - $343,400 In Washington, the pay range for this position is $250,000 - $362,050 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $251k-363.5k yearly Auto-Apply 23d ago
  • NetSuite Client Manager - Responsive Escalations (Individual Contributor)

    Oracle 4.6company rating

    Client services manager job at Oracle

    What We're Looking For: As a Client Manager, you will be part of a highly skilled team of business process and industry experts, managing critical Customer escalations. You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience. The ideal candidate possesses a strong background in process improvement, accounting, and consulting on enterprise ERP best practices, along with excellent problem-solving and executive communication skills to achieve trusted advisor status. Successful candidates are self-directed, consultative professionals with a passion for solving complex challenges. Proficiency with ERP applications and core business processes is essential; Oracle NetSuite platform experience is strongly preferred. Experience may include work in implementation, customer success management, or as an end user. What You'll Do: Manage complex escalations partnering across Account Management and other Customer-facing teams to understand the customer journey, identify a resolution plan, and lead these efforts to completion. Build and leverage strong relationships within Oracle NetSuite to accelerate issue resolution, collaborating effectively across internal teams - Support, QA, Engineering, Professional Services, Account Management, Channels, Advanced Customer Support, senior leadership - as well as external NetSuite partners. Serve as a trusted advisor to customers, gathering insights through direct interactions and feedback to enhance customer experience and satisfaction. Identify and pursue solution expansion opportunities by leveraging strong customer relationships and collaborating internally to uncover additional service needs. Thrive in a collaborative, supportive team that values knowledge-sharing, continuous learning and innovation. Influence best practices and continuous improvement, taking ownership of initiatives that drive operational excellence and enhance overall customer success. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy. Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $90,300 to $140,300 per annum. US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. Preferred Qualifications & Skills: Strong experience with NetSuite ERP and core business processes. Roles may include implementation, customer success management, or end user experience. Demonstrated ability to synthesize complex information into clear recommendations, strategic visions, and resolution plans. Industry knowledge and experience in Manufacturing, Wholesale/Distribution, or Finance/Accounting. Ability to remain composed and solutions-focused under pressure, demonstrating execution drive while balancing customer and company needs. Outstanding executive-level communication skills, including strategy articulation, negotiation, diplomacy, business acumen, and the ability to explain complex concepts to diverse audiences. Proficiency in performance monitoring, system tuning, and troubleshooting tools, with the ability to translate technical findings into actionable business recommendations. Familiarity with metrics-driven approaches to identify bottlenecks, optimize workflows, and ensure platform reliability for complex business operations, with a strong preference for Oracle NetSuite platform expertise. Bachelor's degree in Accounting, Finance, or a related field strongly preferred. If you're a highly motivated, NetSuite solutions-driven professional with a passion for customer success and business process improvement, we want to hear from you!
    $90.3k-140.3k yearly Auto-Apply 21d ago
  • NetSuite Senior Client Manager - WD/MFG, Accounting/Financials

    Oracle 4.6company rating

    Client services manager job at Oracle

    As a Senior Client Manager, you will join a collaborative team of seasoned Practitioners and Subject Matter Experts, managing critical Customer Escalations focused on Manufacturing & Wholesale Distribution functionality and Accounting & Core Financials processes. You will take ownership of complex Customer issues, develop resolution plans, and drive them to successful completion while ensuring a high-quality Customer Experience and restoring Platform Confidence. You will also build trusted relationships across the org - Sales, Customer Success, Support, Product and Engineering. In addition, you will capture trends and themes across the Customer Journey and provide continuous improvement feedback in Go-To Market, Product Strategy and related forums. **Responsibilities include:** * Lead continuous improvement initiatives and address escalations across internal and Partner teams using solid understanding of Customer business process requirements and NetSuite platform functionality. * Work proactively to analyze the Customer Journey at NetSuite and identify opportunities for continuous improvement in NetSuite products and services to reduce churn, enhance ARR and enable Customer Success. * Applied Industry-specific knowledge and expertise in Manufacturing, Wholesale/Distribution, Software or Services with a preference for individuals who also possess experience in core Financials and Accounting ERP processes. * Manage and resolve complex Customer escalations via fundamental proficiency with NetSuite platform functionality. * Develop and leverage trusted relationships with internal teams (Account Management, Support, QA, Engineering, Professional Services, Partner Mgmt, Advanced Customer Support, senior leadership) and across the NetSuite ecosystem to ensure successful outcomes and provide real-time feedback to product and operations teams. * Drive maximum adoption of NetSuite solutions in conjunction with Client and Partner needs * Place the client first in everything with focus on first year of experience with NetSuite: Time-to-value, initial adoption & satisfaction, business results and Customer Satisfaction * Develop customer experience insights through direct customer interaction and NetSuite-internal feedback from other departments * Identify solution expansion opportunities via high value relationships with Clients, Partners and internal teams * Ensure Partners and Clients realize the value of their investment with NetSuite to ensure they remain a long-term customer. * Provide input into the Customer Success Methodology and direction. * Embrace leadership roles toward improvement of the team. **Preferred Qualifications include:** * Strong understanding of SaaS/Cloud ERP business processes and user experience. * Proficiency on the NetSuite platform including implementation consulting, Customer-employed and/or Partner-employed experience. * Fundamental understanding of NetSuite's core functionality, Analytics and Support architecture. * Vertical-specific experience in Manufacturing, W/D, Services and/or Software * Strong preference for prior Executive or Sr Leadership experience (C-Level, VP, Director...) * Demonstrated executive-level communication skills (process-first mindset, strategy articulation, P&L acumen, negotiation & diplomacy) * ERP Consulting experience strongly preferred * Familiarity with NetSuite's Direct, AMO and/or Revenue model & selling motion a plus. * Ability to exhibit grace under pressure, execution drive and readiness to advocate for the Client while balancing the needs of NetSuite. * Bachelor level degree in Accounting, Finance or comparable area strongly preferred. MBA or other relevant graduate degree a plus. * English language read/write/speak proficiency. **Responsibilities** Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** . **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $103,700 to $153,700 per annum. US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $103.7k-153.7k yearly 24d ago
  • Senior Customer Success Manager - ERP

    Oracle 4.6company rating

    Client services manager job at Oracle

    As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector, and continue to thrive after 40+ years of change by operating with integrity. Develop long-term partnerships with our clients to ensure they remain successful by realizing the full value of their investment with us, to ensure the client continues/replenishes/renews their contracts with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/upsell opportunities. Work with larger clients. Provide input into the CSM methodology and direction. Responsibilities Act as the main point of contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers) to solidify our partnership and commitment. Drive maximum adoption of Oracle solutions and identify/drive product renewal and expansion opportunities via high value relationships with customers. Demonstrate drive, accountability, and resourcefulness to effectively manage an assigned book of business in a fast-paced and somewhat ambiguous environment ensuring that deliverables, results and deadlines are achieved. Have a holistic overview of a portfolio of specific/key projects within a specific client to develop knowledge and a clear understanding of customer plans, goals, and desired outcomes of their Oracle Cloud solution investment. Leverage Oracle's Customer Success methodology to partner with customer stakeholders to understand their goals/KPIs, assess their capabilities and provide recommendations to help them accelerate the achievement of their business and technology objectives. Drive customer implementation towards success with healthy partner interaction and work with Alliances and Channels, making sure the involved partners are focusing on customer success; raise in a timely manner when there is any deviation. Pro-actively, hands-on and customer-facing to identify risks and work with the account team to get projects on the right track and reacting promptly and effectively to early warning signs within this portfolio. Effectively collaborate, influence, and take the lead in cross-functional engagements within Oracle. Be the internal advocate for the customer across the organization, including Global Customer Success Services, Sales, Support, and Product Development, while expertly prioritizing, driving ownership, and delivering desired outcomes for your customers. Understand the organizational structure of the customer, identifying the areas that present deep strategic partnership opportunities. Build and grow multiple relationships across a customer's organization, and their implementation partners. Demonstrate Oracle product knowledge by applying platform features and functions to customer business priorities and roadmap in relation to the customer's goals and objectives. Guide a customer on organizational strategy, governance, and for change management best practices based on customer needs. Build greater advocacy and reference-ability of your customers. When appropriate, identify additional Oracle services, expansion opportunities, and advisory experts needed to drive incremental success. Preferred Qualifications & Skills Oracle Cloud (SaaS) functional and/or technical expertise. Strong knowledge of Oracle Cloud products, features, capabilities, and best use is highly desired. 7+ years of customer-facing experience as a business practitioner and communicator. 4+ years of proven experience in ERP SaaS Proven ability to utilize a cloud lifecycle methodology focused on reviewing implementation project plans, governance structure, team composition and other project related artifacts to assess risk and provide best practice guidance (PMI Project Management Professional (PMP) Certification or similar highly desired) Bachelor's degree in Business or other related degree and/or equivalent years of experience. Being a self-starting, entrepreneurial, self-managing. Ability to work effectively with and through a matrix and a virtual organization, requiring management through influencing, based upon trust and leadership skills. Proven track record of successfully establishing trustful relationships with senior leadership and executive-level key stakeholders within the Oracle cross-LOB organization and customers and partners outside the Oracle organization. In-depth knowledge in one or more lines of businesses, cross-functional competencies, or industry-related experience. Strong presentation skills (web, phone and onsite) including effectively communicating insights and data informed points of view to customers, implementation partners, and internal cross-functional resources. Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Strong executive communication and presence skills to drive effective and influential conversations at the executive-level; facilitate difficult discussions and adept at handling objections, bringing multiple internal resources and customers to common understanding and agreement. A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Location: · The role requires you to be based in North America - Remote · Flexibility to work from home or travel across the region when required (assume max 25% travel - potentially needing travel on very short notice). Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy. Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $77,600 to $127,400 per annum. US: Hiring Range in USD from $43.99 to $85.63 per hour; from: $91,500 to $178,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Vacancy Type - New Position
    $91.5k-178.1k yearly Auto-Apply 6d ago
  • Cloud Consulting Senior Client Partner - Manufacturing

    Oracle 4.6company rating

    Client services manager job at Oracle

    **Sr. SaaS Consulting Client Partner, Manufacturing** Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we're building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients. With Oracle's aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We're growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences. As a Sr. Client Partner, you will be responsible for driving consulting services growth and closing high-value deals by leading matrixed pursuit teams and collaborating with software sales executives. You will develop and manage a comprehensive sales strategy that drives new consulting pipeline and achieves booking targets in an industry or set of accounts. Your focus will be on building pipeline, closing deals, developing deep relationships with Oracle software sales, and ensuring successful software implementations. **Responsibilities** **Key Responsibilities:** + **Sales Strategy & Pipeline Management:** Develop and execute a sales strategy to grow the consulting pipeline, achieve booking targets, and meet revenue goals. + **Closing Deals & Leading Pursuit Teams:** Proactively manage sales opportunities from lead qualification to deal closure, with a strong emphasis on building compelling deal strategies and realistic close plans to drive successful deal closure. Lead matrixed pursuit teams by directing work in alignment with close plan, removing obstacles for the team, and fostering team collaboration. + **Collaboration & Relationship Building:** Cultivate strong relationships with software sales executives, including VPs and Regional Managers, to drive services pipeline growth by attaching consulting services to software sales. Maintain a consistent cadence of touchpoints to strengthen relationships and positively influence software sales deal outcomes. + **Implementation Expertise:** Serve as a subject matter expert in software implementation, advising customers on strategic implementation roadmaps to help them realize the value of their Oracle product investments. Work with clients to shape project vision and business outcomes, manage implementation risks, and advise on implementation best practices. + **Contract Negotiation: Help eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms, and conditions to ensure alignment on expectations and reduce potential issues during project delivery.** + **Consulting Business Growth:** Ensure deals sold can be implemented successfully, meeting revenue and margin targets. + **Customer Advisory & Relationship Management:** Build long-lasting client relationships with IT and Line of Business Vice Presidents, positioning yourself as a trusted advisor. Promote innovative ideas and solutions to address clients' business, expanding Oracle Consulting's footprint within the account + **Thought Leadership:** Contribute to thought leadership by sharing industry and implementation insights and trends + **Forecast & Metrics Management:** Ensure accuracy of key sales metrics such as pipeline, forecast, bookings, and service attach rates. + **Client Success & Reference Cultivation:** Ensure customer success as measured by client satisfaction and referenceable accounts. This role is ideal for someone with a proven track record in closing complex deals, leading matrixed teams, collaborating with software sales leaders, and expertise in software implementation. Your ability to drive results through strong relationships and strategic execution will be essential for success in this role. **How you will be measured** + Bookings and Bookings Growth + Revenue and Revenue Growth + Deal Margin (Sold and Delivered) + Client Satisfaction / Client Net Promoter Score (NPS) **Minimum Qualifications** + 12+ years of professional experience, with at least 5 years in a Client Partner or Consulting Services Sales role + 6+ years of experience and a proven track record in selling and delivering SaaS implementation services (preferably Oracle) within the Manufacturing Industry along with Oracle, with a strong ability to meet or exceed sales targets + Proven ability to cultivate strong relationships with software sales executives to drive services pipeline growth by attaching consulting services to software sales + Demonstrated experience in developing and executing sales strategies, negotiating complex deals, and managing long sales cycles. + Significant experience and participation in program delivery, including solutioning, program leadership, or consulting roles + Strong industry expertise within your territory, with the ability to credibly advise clients and drive solutions that align with business objectives. + Expertise in identifying, qualifying, and closing high-value consulting deals with large enterprise clients. **Preferred Qualifications** + Proven experience in leading matrixed teams, including overseeing projects, teams, customer relationships, and financial performance, with a sales focus. + Deep expertise in relevant products, technologies, or industries within the practice area, and the ability to translate this knowledge into successful sales efforts. + Demonstrated ability to build and sustain strong relationships at the executive level, leveraging consultative sales techniques to uncover business challenges and propose tailored solutions. + Experience with CRM tools and sales pipeline management to track progress and optimize sales performance. + Willingness and ability to travel as required to meet with clients, attend conferences, and support business development initiatives. \#LI-MS1 \#LI-Remote Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $86k-122k yearly est. 2d ago
  • Facilities Manager, Electrical, Data Center Operations

    Google 4.8company rating

    New Albany, OH jobs

    _corporate_fare_ Google _place_ New Albany, OH, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ X This role is not eligible for U.S. immigration sponsorship. **Minimum qualifications:** + Bachelor's degree in a technical field or equivalent practical experience. + 8 years of experience in data center operations or other relevant operational experience in non-data center industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, chemical cluster, etc.). + 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. **Preferred qualifications:** + Master's degree in Engineering or a related field. + Experience with Medium or High Voltage Electrical work (Data Center, Power Generation, Power Transmission). + Experience in collaborating with other business units to meet company goals and standards. + Ability to collaborate at all levels. + Excellent people management and leadership skills. **About the job** At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. + Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. + Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. + Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. + Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $72k-114k yearly est. 7d ago
  • Facilities Manager, Electrical, Data Center Operations

    Google LLC 4.8company rating

    New Albany, OH jobs

    Apply share * link Copy link * email Email a friend info_outline X This role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Bachelor's degree in a technical field or equivalent practical experience. * 8 years of experience in data center operations or other relevant operational experience in non-data center industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, chemical cluster, etc.). * 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. Preferred qualifications: * Master's degree in Engineering or a related field. * Experience with Medium or High Voltage Electrical work (Data Center, Power Generation, Power Transmission). * Experience in collaborating with other business units to meet company goals and standards. * Ability to collaborate at all levels. * Excellent people management and leadership skills. About the job At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. * Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. * Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. * Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. * Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.
    $72k-114k yearly est. 8d ago
  • Area Facilities Manager, Data Center Operations

    Google 4.8company rating

    New Albany, OH jobs

    _corporate_fare_ Google _place_ New Albany, OH, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship. **Minimum qualifications:** + Bachelor's degree in a technical field, or equivalent practical experience. + 12 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. + 3 years of experience in developing and managing managers. **Preferred qualifications:** + Master's degree in Engineering, or a related technical field. + Experience collaborating with other business units to meet company goals and standards. + Excellent people management and leadership skills, with the ability to influence at all levels. **About the job** At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most innovation.The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $195,000-$275,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Direct efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. + Oversee efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. + Oversee efforts to ensure all sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. + Oversee the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. + Incorporate domain expertise and experience to deliver an improved data center design to optimize equipment and operations for next generation data centers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $72k-114k yearly est. 13d ago
  • Consulting Senior Client Partner, Healthcare & Life Sciences

    Oracle 4.6company rating

    Client services manager job at Oracle

    Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we're building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients. With Oracle's aim to bring a customer-first approach with deep industry insight-particularly within healthcare and life sciences-we deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We're growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences. As a Senior Client Partner, you will be responsible for driving consulting services growth and closing high-value deals by leading matrixed pursuit teams and collaborating with software sales executives. You will develop and manage a comprehensive sales strategy that drives new consulting pipeline and achieves booking targets in an industry or set of accounts. In this role, your focus will be on building pipeline and closing deals with leading healthcare and life sciences clients, developing deep relationships with Oracle software sales, and ensuring successful implementations that address industry-specific challenges such as workforce shortages, regulatory compliance, supply chain resilience, and patient-to-financial data integration. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 Key Responsibilities: Sales Strategy & Pipeline Ownership Define and execute an HCLS-focused consulting sales strategy across assigned accounts or territory. Build and manage a healthy pipeline, consistently achieving bookings, revenue, and growth targets. Drive consulting attaches to Oracle software sales, with a strong focus on Fusion Cloud (HCM, ERP, EPM, SCM, FAIDP). Pursuit Leadership & Deal Closure Lead complex, multi-pillar pursuits from qualification through close, orchestrating matrixed teams across consulting, software sales, solution engineering, and delivery. Develop compelling deal strategies, close plans, and value narratives tailored to healthcare and life sciences buyers. Confidently navigate long sales cycles, competitive environments, and executive decision-making forums. Executive Relationships & Collaboration Build trusted relationships with C-suite, IT, and Line of Business executives, positioning Oracle Consulting as a strategic partner. Maintain strong alignment with Oracle software sales leadership (VPs, RMs, Account Teams) to influence deal outcomes and drive services growth. Establish a regular cadence of engagement to deepen account relationships and expand Oracle Consulting's footprint. Implementation & Delivery Credibility Serve as a credible advisor on cloud implementation strategy, roadmap planning, and value realization. Ensure deals sold are executable, appropriately scoped, and aligned to delivery best practices, margin expectations, and client outcomes. Partner with delivery leaders to ensure smooth transitions from sales to execution and long-term client success. Contracting, Risk & Commercial Discipline Lead or support contract negotiations, clearly documenting scope, assumptions, risks, and commercial terms. Reduce downstream delivery risk through disciplined deal structuring and expectation setting. Balance client needs with Oracle's financial and delivery objectives. Thought Leadership & Market Presence Contribute industry insight, implementation perspective, and transformation best practices to internal teams and external clients. Support Oracle Consulting's HCLS thought leadership through client conversations, events, and executive forums. Forecasting & Performance Management Maintain accurate pipeline, forecast, bookings, and attach metrics. Actively manage deals to meet margin, utilization, and delivery success targets. Cultivate referenceable customers and strong client satisfaction scores. How you will be measured Bookings and Bookings Growth Revenue and Revenue Growth Deal Margin (Sold and Delivered) Utilization and Delivery Success Minimum Qualifications 12+ years of professional experience, including 5+ years in a Client Partner, Consulting Sales, or equivalent role. Deep Healthcare and/or Life Sciences industry expertise with the ability to advise senior executives. Proven success selling and/or delivering enterprise software and consulting services, including Oracle Fusion Cloud (HCM, ERP, EPM, SCM, FAIDP). Demonstrated ability to build and sustain strong partnerships with software sales leaders to drive services attach. Strong experience leading complex pursuits, negotiating large deals, and managing long sales cycles. Hands-on experience with program delivery, solutioning, or consulting leadership. Preferred Qualifications Bachelor's degree or equivalent experience. Proven leadership of matrixed teams across sales, delivery, and customer stakeholders. Deep understanding of healthcare and life sciences regulatory, operational, and digital transformation challenges. Executive-level presence with strong consultative selling and storytelling skills. Experience using CRM and pipeline management tools to drive performance and predictability. Willingness to travel as needed to support clients and business development. #LI-NP4 NAAC
    $84k-125k yearly est. Auto-Apply 23h ago
  • Consulting Client Partner, Energy / Utilities, Oil & Gas Industries

    Oracle 4.6company rating

    Client services manager job at Oracle

    Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we're building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients. With Oracle's aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We're growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences. As a Client Partner, you will be responsible for driving consulting services growth and closing high-value deals by leading matrixed pursuit teams and collaborating with software sales executives. You will develop and manage a comprehensive sales strategy that drives new consulting pipeline and achieves booking targets in an industry or set of accounts. Your focus will be on building pipeline, closing deals, developing deep relationships with Oracle software sales, and ensuring successful software implementations. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 Key Responsibilities: Sales Strategy & Pipeline Management: Develop and execute a sales strategy to grow the consulting pipeline, achieve booking targets, and meet revenue goals. Closing Deals & Leading Pursuit Teams: Proactively manage sales opportunities from lead qualification to deal closure, with a strong emphasis on building compelling deal strategies and realistic close plans to drive successful deal closure. Lead matrixed pursuit teams by directing work in alignment with close plan, removing obstacles for the team, and fostering team collaboration. Collaboration & Relationship Building: Cultivate strong relationships with software sales executives, including VPs and Regional Managers, to drive services pipeline growth by attaching consulting services to software sales. Maintain a consistent cadence of touchpoints to strengthen relationships and positively influence software sales deal outcomes. Implementation Expertise: Serve as a subject matter expert in software implementation, advising customers on strategic implementation roadmaps to help them realize the value of their Oracle product investments. Work with clients to shape project vision and business outcomes, manage implementation risks, and advise on implementation best practices. Contract Negotiation: Help eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms, and conditions to ensure alignment on expectations and reduce potential issues during project delivery. Consulting Business Growth: Ensure deals sold can be implemented successfully, meeting revenue and margin targets. Customer Advisory & Relationship Management: Build long-lasting client relationships with IT and Line of Business Vice Presidents, positioning yourself as a trusted advisor. Promote innovative ideas and solutions to address clients' business, expanding Oracle Consulting's footprint within the account Thought Leadership: Contribute to thought leadership by sharing industry and implementation insights and trends Forecast & Metrics Management: Ensure accuracy of key sales metrics such as pipeline, forecast, bookings, and service attach rates. Client Success & Reference Cultivation: Ensure customer success as measured by client satisfaction and referenceable accounts. This role is ideal for someone with a proven track record in closing complex deals, leading matrixed teams, collaborating with software sales leaders, and expertise in software implementation. Your ability to drive results through strong relationships and strategic execution will be essential for success in this role. How you will be measured Bookings and Bookings Growth Revenue and Revenue Growth Deal Margin (Sold and Delivered) Client Satisfaction / Client Net Promoter Score (NPS) Minimum Qualifications 12+ years of professional experience, with at least 5 years in a Client Partner or similar consulting services sales role Proven track record in selling and delivering enterprise software and services, including Oracle Fusion Cloud solutions, with a strong ability to meet or exceed sales targets. Proven ability to cultivate strong relationships with software sales executives to drive services pipeline growth by attaching consulting services to software sales Demonstrated experience in developing and executing sales strategies, negotiating complex deals, and managing long sales cycles. Significant experience and participation in program delivery, including solutioning, program leadership, or consulting roles Strong industry expertise within your territory, with the ability to credibly advise clients and drive solutions that align with business objectives. Expertise in identifying, qualifying, and closing high-value consulting deals with large enterprise clients. Preferred Qualifications Bachelor's degree or equivalent with 12+ years of experience in consulting, focusing on services or solutions delivery. Proven experience selling services and/or software into Utilities, Oil & Gas, and/or Energy industries. Proven experience in leading matrixed teams, including overseeing projects, teams, customer relationships, and financial performance, with a sales focus. Deep expertise in relevant products, technologies, or industries within the practice area, and the ability to translate this knowledge into successful sales efforts. Demonstrated ability to build and sustain strong relationships at the executive level, leveraging consultative sales techniques to uncover business challenges and propose tailored solutions. Experience with CRM tools and sales pipeline management to track progress and optimize sales performance. Willingness and ability to travel as required to meet with clients, attend conferences, and support business development initiatives. #LI-NP4 NAAC
    $84k-125k yearly est. Auto-Apply 22h ago
  • Learning Manager, Consulting Services

    Oracle 4.6company rating

    Client services manager job at Oracle

    We are seeking a dynamic and results driven Manager, Consulting Services to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in learning and associate management, financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. **Responsibilities** + Ability to motivate, coach and develop team members + Experience in building a high-performing team and fostering collaborative culture + Strong decision-making and problem-solving skills + Proven ability to set goals, measure progress and drive results + Experience in revenue and/or margin management, resource allocation, and operational efficiency + Ability to align team objectives with Oracle goals + Strong verbal and written communication skills + Ability to influence and collaborate with cross-functional teams and senior leadership + Experience in managing internal and external stakeholders + Ability to lead teams through organizational or process changes + Comfort with ambiguity and rapid decision-making + Understanding of the change management and/or learning industry, market trends and best practices + Experience using data and analytics to drive improvements + Commitment to fostering an inclusive, diverse and positive workplace + Ability to drive employee engagement and retention + Strong understanding of conflict resolution and performance management **Qualifications:** + Minimum of Bachelor's Degree in Business, Management, Healthcare Administration, or related field + 6+ years total combined work experience, including: people management, operational management, consulting management, project or program management + Must be U.S. citizen and be able to obtain a Public Trust clearance + Knowledge of the use of Microsoft Office Products and related applications + Are able to travel to customer sites, when required + Be able to work irregular hours as needed and allowed by local regulations **Preferred Qualifications:** + Experience with learning, and/or change management experience, preferably health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project + Certification: Project Management Professional (PMP) + Experience with contract and scoping + Experience with Federal or Public Sector customers + A strong health care acumen Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $92,300 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $92.3k-199.5k yearly 17d ago
  • Learning Manager, Consulting Services

    Oracle 4.6company rating

    Client services manager job at Oracle

    We are seeking a dynamic and results driven Manager, Consulting Services to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in learning and associate management, financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $92,300 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M2 Ability to motivate, coach and develop team members Experience in building a high-performing team and fostering collaborative culture Strong decision-making and problem-solving skills Proven ability to set goals, measure progress and drive results Experience in revenue and/or margin management, resource allocation, and operational efficiency Ability to align team objectives with Oracle goals Strong verbal and written communication skills Ability to influence and collaborate with cross-functional teams and senior leadership Experience in managing internal and external stakeholders Ability to lead teams through organizational or process changes Comfort with ambiguity and rapid decision-making Understanding of the change management and/or learning industry, market trends and best practices Experience using data and analytics to drive improvements Commitment to fostering an inclusive, diverse and positive workplace Ability to drive employee engagement and retention Strong understanding of conflict resolution and performance management Qualifications: Minimum of Bachelor's Degree in Business, Management, Healthcare Administration, or related field 6+ years total combined work experience, including: people management, operational management, consulting management, project or program management Must be U.S. citizen and be able to obtain a Public Trust clearance Knowledge of the use of Microsoft Office Products and related applications Are able to travel to customer sites, when required Be able to work irregular hours as needed and allowed by local regulations Preferred Qualifications: Experience with learning, and/or change management experience, preferably health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project Certification: Project Management Professional (PMP) Experience with contract and scoping Experience with Federal or Public Sector customers A strong health care acumen
    $92.3k-199.5k yearly Auto-Apply 17d ago
  • Healthcare Payer Client Relationship Manager

    Cognizant Technology Solutions 4.6company rating

    Mason, OH jobs

    Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Mason, Ohio area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Mason, OH to be at the client location 4 to 5 days per week. Key Responsibilities * Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. * Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. * Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. * Works to grow the client relationship by identifying new business opportunities. * Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. * Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. * Actively drive execution of the innovation agenda for the portfolio. * Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. * Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. * End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. * Manage accountability against Measurable Revenue/Profit Growth within set timelines. * Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. * The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience * 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm * Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment * Strong knowledge of US healthcare, the associated technology landscape and trends * A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business * A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships * Strategic thinking and confidence and ability to plan and stay the course * Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence * Strong executive presence and gravitas * MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience * The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain * The candidate must be able to work in a dynamic, entrepreneurial environment * Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
    $82k-106k yearly est. 38d ago
  • Healthcare Payer Client Relationship Manager

    Cognizant 4.6company rating

    Mason, OH jobs

    Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager** (Associate Director) who will be responsible for a growing payer client in the Mason, Ohio area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Mason, OH to be at the client location 4 to 5 days per week. **Key Responsibilities** · Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. · Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. · Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. · Works to grow the client relationship by identifying new business opportunities. · Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. · Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. · Actively drive execution of the innovation agenda for the portfolio. · Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. · Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. · End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. · Manage accountability against Measurable Revenue/Profit Growth within set timelines. · Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. · The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. **Required Experience** · 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm · Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment · Strong knowledge of US healthcare, the associated technology landscape and trends · A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business · A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships · Strategic thinking and confidence and ability to plan and stay the course · Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence · Strong executive presence and gravitas · MBA or bachelor's degree OR equivalent combination of education, training, and experience. **Preferred Experience** · The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain · The candidate must be able to work in a dynamic, entrepreneurial environment · Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) **Top Reasons to Join Our Team** Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. **Benefits** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. **A Good fit for the Cognizant culture** A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. **Work Authorization** Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $82k-106k yearly est. 58d ago
  • Senior Manager, Consulting Services

    Oracle 4.6company rating

    Client services manager job at Oracle

    The Strategic Analytics & Adoption team is seeking an experienced people manager to lead a team of Adoption Managers who play a critical role in maximizing customer and caregiver value. This manager will lead and deliver core organizational initiatives and will be responsible for the oversight, leadership, and development of Adoption Managers to meet team and organizational goals. Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice. This position will manage financials, operations, and other capital for complex projects based on contract terms, sales and client management/oversite, and propose resolution strategies for project risks, escalating as appropriate. As a leader on the team, they will analyze and report to internal and external client stakeholders on progress, key performance indicators, and value achieved. Adoption Consulting engagements drive increase in customer satisfaction, efficiency, and adoption. This manager will use their communication skill to create alignment with internal and external stakeholders. They will have strong business acumen and ensure financial targets are met. **Basic Qualifications:** 8+ years of experience relevant to this position including 4 years of consulting experience and 2 years of project management leadership experience. Can lead, engage, mobilize and motivate multiple teams to accomplish goals. Must be able to obtain and maintain a federal clearance (US Citizen). Ability to travel as needed. **Preferred Qualifications:** Product, technology or industry expertise relevant to the practice focus. **Responsibilities** - Accountable for operational/financial metrics and overall business results of practice. - Responsible for maintaining practice direction, ensuring quality of consulting delivery, and maintaining customer referenceability. - Ensures client and team deliverables are timely and high quality initiatives - Partners with SAA leadership and operations team on short-term and long-term goals - Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. - Develops plans to successfully implement operational policies and achieves business plan. - Is accountable for managing and growing a revenue stream and customer base. - May serve as advisor for moderately complex engagements with key stakeholders - Manages daily operations of Adoption Managers - Upholds and measures performance on organizational best practices and outcomes - Typically manages individual contributors. - Associate growth and development - Staying current on industry and company trends Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $116,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $88k-110k yearly est. 24d ago
  • Senior Manager, Analyst Relations - Splunk Security (Remote)

    Cisco Systems Canada Co 4.8company rating

    San Jose, CA jobs

    The application window is expected to close on: 02/13/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role may be performed from any U.S. West Coast location. Meet the Team Join Cisco's Analyst Relations team as a key member of the Splunk Security Analyst Relations program. If you thrive on challenges and aspire to work with extraordinary people in a fast-paced technology sector, this is the opportunity to elevate Cisco's security analyst program to the next level. Your Impact You will be instrumental in shaping industry perception and strategic positioning for Splunk Security (SIEM/SecOps), translating analyst insights into actionable strategies that accelerate business growth and market influence. Key Responsibilities Own end-to-end strategy, development and execution of a comprehensive global analyst relations strategy for Splunk Security (SecOps/SIEM), including scaling programs for both high-touch Tier 1 analysts and the broader analyst community, that bolster go-to-market strategies and key business initiatives. Cultivate and maintain strategic relationships with key industry analysts through impactful 1:1 engagements, inquiries, and events, driving positive perception and recommendations to support key product launches, customer wins, go-to-market updates, and key industry moments. Develop a deep understanding of company and product strategy to craft and deliver compelling analyst narratives that connect Cisco's corporate vision and strategy, position the value of Splunk Security business, and showcase the market-leading product capabilities of our portfolio. Position Splunk Security favorably in key analyst evaluations and reports, influencing and improving analysts' likelihood to recommend Splunk to customers. Analyze market trends, critical points of influence, and analyst research agendas to be a strategic adviser to stakeholders, providing tailored insights and proactively shaping opinions on Splunk Security portfolio. Guide, engage, and educate key spokespeople on the value of AR to the business, articulating clear goals, achievements, and support required from this critical group. Collaborate with marketing, sales, and internal stakeholders to develop sales enablement materials and educate spokespeople, integrating analyst feedback to support business objectives. Define and track key metrics to measure the effectiveness and impact of the analyst relations program, continuously optimizing for improved outcomes. Requires a high-growth mindset, comfortable working in ambiguous and complex situations Minimum Qualifications 7+ years of experience in the B2B enterprise software industry, preferably with a background in security and/or networking. Direct experience in Analyst Relations is required Preferred Qualifications Relevant experience in areas such as Product Marketing, Consulting, or Market Intelligence; experience with Marketing Strategy in the technology industry is a plus. Ability to uplevel technical information into business level insights and netting it out on why analysts should care will be critical. Excellent writing, communication, messaging/positioning, project management skills. Exceptional interpersonal relations, big picture thinking, strong analytical background, and entrepreneurial spirit would be beneficial. Drive creative solutions for the complex situations we encounter. Strong work ethic and drive to set the bar high for AR work along the planning to execution spectrum. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $239,200.00 Non-Metro New York state & Washington state: $145,000.00 - $210,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $165k-239.2k yearly Auto-Apply 11d ago
  • Sr. GTM Strategy Manager, TPS OnDemand Support & Scale

    Adobe 4.8company rating

    Remote

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About the Role At Adobe, we're shifting to an AI-first world-one where scale, speed, and consistency unlock entirely new ways to help our customers win. As Sr. GTM Strategy Manager, TPS OnDemand Support & Scale, you'll play a critical role in how we bring technical value to deals faster, earlier, and more predictably-at enterprise scale!This role sits at the intersection of strategy, execution, and seller experience. Together, we'll design and operationalize scalable engagement models that amplify Technical Pre-Sales impact, reduce friction in seller workflows, and ensure our AI-powered capabilities are easy to adopt and hard to ignore. If you love building from ambiguity and want to shape how modern GTM organizations operate, this role was built for you.What You'll Do In this role, we'll rely on you to turn strategy into reality by designing and scaling how TPS OnDemand supports the field. You'll develop a repeatable engagement model that brings together existing capabilities in a way that feels intuitive, impactful, and seller-first. You'll partner closely with Sales, Technical Pre-Sales, AI teams, and Operations to drive adoption through thoughtful enablement, clear messaging, and smart change management. Along the way, you'll identify friction in seller journeys and work with cross-functional partners to improve workflows-leveraging AI where it adds the most value.Just as importantly, you'll be a voice for the field. We'll count on you to synthesize seller feedback, influence roadmaps, and ensure readiness across teams. You'll define what success looks like, track adoption and impact, and continuously refine the model, so we're always learning and improving.Key Responsibilities Scaled Engagement Strategy: Develop and implement a repeatable engagement model bringing to bear existing TPS OnDemand capabilities. Seller Enablement & Adoption: Build and complete training, messaging, and change-management programs to drive awareness, confidence, and sustained usage. Workflow Innovation: Identify and address friction points in seller journeys, improving workflows with AI-powered support. Field Voice & Influence: Advocate for seller needs to TPS leadership, AI teams, and internal product partners, crafting roadmaps and readiness. Measurement & Impact: Define and track success metrics for adoption, usage, and business impact, continuously improving the engagement model. Who You'll Work With You'll collaborate at the core of Adobe's Enterprise GTM ecosystem, working alongside: Technical Pre-Sales leadership and global TPS teams Account Executives and Solution Consultants AI and internal product partners Sales Operations, Marketing, and Customer Success Who You Are You're energized by complexity and motivated by impact. You thrive when there's no playbook yet-and you know how to build one that scales. You're field-first in your thinking, strategic in your approach, and practical in execution. You influence through trust and collaboration, not hierarchy, and you're genuinely curious about how AI can simplify work and unlock new possibilities.What You Bring 8+ years of experience in GTM strategy, technical pre-sales, program management, or a related field Experience driving scaled enablement, adoption, or change management initiatives Comfort working with AI-powered tools, customer journey design, and orchestration concepts Strong cross-functional leadership and stakeholder management skills Familiarity with CRM platforms, content operations, and data-driven decision making Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $148,900 -- $271,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In New York, the pay range for this position is $187,500 - $271,500 In Illinois, the pay range for this position is $168,100 - $243,400 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice Feb 04 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $187.5k-271.5k yearly Auto-Apply 10d ago

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