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Operations Manager jobs at Oracle - 6546 jobs

  • Principal Operations Program Manager

    Oracle 4.6company rating

    Operations manager job at Oracle

    We are a collaborative team executing in a fast-paced environment and delivering quality products to support Oracle's business needs around the world. We set high expectations for what we can accomplish as a team and as individuals. We are currently looking for a new team member that expects excellence out of themselves and strive to reach their full potential. This Principal Operations Program Manager (OPM) will work closely with our engineering and development teams in partnership with other Supply Chain Operations teams. The OPM will be responsible for supporting our tactical operations for rapidly accelerating Cloud offerings. The primary focus is managing the product lifecycle activities while also managing complex cross functional projects intended to streamline existing processes and developing and implementing new ones. Job duties include, but are not limited to new part set-ups; chairing critical execution meetings with suppliers; product lifecycle management (NPI to EOL); internal Oracle communications; providing executive report outs; tactical supply chain execution management; and new process scoping, creation and roll out. Our ideal candidate can manage through the pressure associated with mission critical programs; have detailed organization techniques to manage multiple, concurrent complex programs; and strong relationship building skills to enable effective influencing and results. This person can deliver succinct, impactful and professional communication at all levels of the organization. This person's output and delivery are always up to professional standards and has the desire to excel in their career while aspiring to a leadership position. **Responsibilities** Supports Product Lifecycle activities to include Bill of Material (BOM) management; New Product Introduction (NPI) activities; material transitions; and End of Life (EOL) management as demonstrated by key activities in each of these areas. Can manage through the pressure associated with mission critical programs; have detailed organization techniques to manage multiple, concurrent complex programs; and strong relationship building skills to enable effective influencing and results. Can deliver succinct, impactful and professional communication at all levels of the organization. Works collaboratively builds reciprocal relationships with different parts of the business, partners and customers. Enhances Oracles competitive advantage by using insight gained across organizational boundaries to inform future practices and increase synergies. Demonstrates leadership by motivating and inspiring others to align their actions with the larger organizational goals. Copes with complexity as demonstrated by the ability to anticipate problems and obstacles before they arise and plans accordingly. Enables execution as measured by the ability to know the business and understands metrics/key performance indicators required by self and/or team to deliver results. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 60d+ ago
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  • VP, Operations Lifestyle

    Electronic Arts 4.8company rating

    Redwood City, CA jobs

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences. This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors. This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada. Key Responsibilities Strategic Leadership Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models. Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities. Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights. As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects. Operational Excellence Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs. Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios. Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability. Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements. Talent & Culture Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders. Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement. Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline. Business & Financial Management Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality. Provide financial and operational guidance to Studio GMs and central functions. Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements. Qualifications Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries. Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results. Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines. Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies. Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams. Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels. Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred. Why Join Us Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences. COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES California (Los Angeles vs. San Francisco): $309K‑$370K USD annually British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually Washington (Seattle vs. Spokane): $309K‑$370K USD annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr
    $309k-370k yearly 2d ago
  • Director, Revenue Operations

    Clarivate Analytics 4.6company rating

    Boston, MA jobs

    You can view our cookie policy* Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics* Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)* Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication* Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting* Identify inefficiencies in sales and finance workflows and implement automated solutions* Oversee data migration and integration between finance systems and other enterprise platforms* Ensure compliance with financial regulations and internal controls during system changes* Develop training and documentation for end-users At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.**About You - experience, education, skills, and accomplishments*** Bachelor's degree in Finance, Accounting, Business, or IT* 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role* 5+ years of project management experience, with at least 2 years in finance systems* Finance process knowledge (GL, AP, AR, budgeting, forecasting)* Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)* Experience of working in B2B revenue/sales organizational roles or related functions**It would be great if you have…*** PMP or similar certification is a plus* Excellent stakeholder management and communication skills* Ability to analyze data and workflows for process improvement* Strong project management skills (Agile, Waterfall, PMP certification preferred) Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs**About the Team**You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.**Hours of Work*** Full Time, Permanent position* This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed* Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues**Compensation - US Only**The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.#LI-LP#LI-RemoteClarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit #J-18808-Ljbffr
    $130k-165k yearly 20h ago
  • GM, Fiber Optics: Growth, Ops & Sales

    Next Level Networks, Inc. 4.1company rating

    Oceanside, CA jobs

    A growing fiber optics startup is seeking a General Manager to drive operational and commercial success. In this high-stakes role, you will oversee fiber deployments, manage client relationships, and bridge engineering with commercial functions. The ideal candidate has 10+ years in telecommunications, a proven sales record, and project management experience. You will refine processes and ensure alignment with market demands. This is a unique opportunity to shape the company's culture and infrastructure strategies. #J-18808-Ljbffr
    $77k-149k yearly est. 2d ago
  • Customer Operations Manager

    Integrated Control Technology 4.3company rating

    Denver, CO jobs

    We're Hiring: Customer Operations Manager | Denver, CO We're looking for a dynamic Customer Operations Manager to lead our Customer Operations and Warehouse teams in Denver. In this high‑impact role, you'll drive operational excellence, elevate the customer experience, and champion continuous improvement across our fulfilment and warehouse operations. If you thrive in fast‑paced environments, love applying Lean thinking, and are passionate about delivering On Time, In Full (OTIF) for customers, this is an exciting opportunity to make your mark. You'll work closely with our VP of Customer Operations and collaborate with global peers to align US operations with global standards-while continuously lifting local performance and customer outcomes. This is a hands‑on leadership role where your decisions and leadership will directly shape team culture and operational success. What You'll Lead & Influence: Customer Operations & Warehouse teams Lean leadership & continuous improvement initiatives Returns & RMA management according to global ICT standards Accounts receivable & financial accuracy Global alignment & Process Standardization Cross-functional & customer collaboration Leadership & people development Systems & data driven performance: Leverage SAP S/4HANA expertise to ensure accurate transaction processing inventory visibility and operational reporting Analyze performance data and system metrics, utilizing operational insights that drive service excellence to ICT customers Governance & Health and Safety initiatives What we're looking for: Our ideal candidate is an experienced people leader who preferably has a strong background in customer operations, warehouse, or fulfilment environments, and brings deep working knowledge of SAP S/4HANA across inventory, order management, and reporting. You're a hands‑on leader who prefers being on the floor rather than behind a desk, and you're committed to building high‑performing teams through clear communication and high emotional intelligence. You thrive on continuous improvement, applying Lean, 5S, and data‑driven decision‑making to lift performance and deliver exceptional outcomes. Analytical, confident, and energized by operational excellence, you bring both the mindset and the skill set to drive meaningful change. If you're ready to build high‑performing teams and deliver world‑class operational outcomes, we'd love to hear from you!!
    $92k-121k yearly est. 20h ago
  • Vice President of Operations

    MacDonald & Company 4.1company rating

    Charlotte, NC jobs

    Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations with strong exposure to office and industrial assets. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
    $111k-185k yearly est. 1d ago
  • Director, Enablement Operations

    Cyberark Software 4.4company rating

    Boston, MA jobs

    About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Are you an enablement professional looking to join a fast-growing company that is recognized as an industry leader, with an amazing culture that allows you to thrive? Are you looking to apply your experience but also have creative freedom to try innovative enablement approaches? If so, we want to hear from you! CyberArk is the global leader in Identity Security. Built for the dynamic enterprise, the CyberArk Identity Security Platform enables secure access for any identity - human or machine - to any resource or environment from anywhere, using any device. The world's leading organizations trust CyberArk to help secure their most critical assets. The Go-to-Market (GTM) Enablement team is looking for a Director of Enablement Operations to take our customer-facing roles to the next level of productivity and success. The successful candidate will have experience with building and managing an enablement infrastructure, providing an engaging learning experience, and demonstrating business impact via a data driven approach. Success in the role will be based on creating an operations function that streamlines enablement program creation, consumption and business application. This role reports to the Vice President of Go-to-Market Enablement, managing a small team and working within a matrixed department. Work from US home office is available, but Boston area location is preferred. Core responsibilities Contribute to the overall Go-to-Market enablement strategy, including infrastructure, organization and content components. Work with business stakeholders, IT and HR to identify, benchmark and implement infrastructure components required for efficient onboarding and ongoing role productivity. Partner with curriculum development functions to manage learning content components throughout the lifecycle. Provide project management support to Sales, CS and Partner Enablement Leads for ongoing and new learning programs, including annual kick off events. Manage the schedule for live events, including workshops and office hours, coordinating across all geographies as needed. Develop and maintain an effective communication strategy for students, managers, business leaders and stakeholders. Generate meaningful insights into learning program impact by providing data and analytics for stakeholders, leaders and managers. Provide frontline student support within agreed SLAs, providing escalation paths to subject matter experts as needed. Ability to build relationships and influence all levels within the organization, especially with senior management and executive levels. Excellent communication skills, with the ability to articulate complex concepts concisely and compellingly. Strong business acumen with demonstrated ability to provide practical insights from complex datasets. Creative problem-solving, able to take a hands‑on approach to building enablement solutions in a fast-moving environment. Demonstrated project management capability in a highly matrixed organization, including vendor contributions. Relentless customer focus, with the aim of delighting customers throughout the sales process and subsequent value delivery. #LI-MR2 Qualifications 5+ years of enablement leadership experience Experience working with global teams in multiple time zones. Prior experience with a fast-growth enterprise software or technology company preferred. Ability to travel domestically and internationally as needed - estimated 10%. Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $177,000 - $245,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr
    $177k-245k yearly 20h ago
  • Strategic General Manager, Waste & Recycling Operations

    Company 3.0company rating

    Whittier, CA jobs

    A leading waste-recycling firm in Whittier, California seeks an experienced General Manager to oversee all aspects of operations in their Material Recovery Facility (MRF). Responsibilities include managing a large team, ensuring compliance with regulations, and developing the annual budget. Ideal candidates will have a background in waste-recycling, strong leadership skills, and a Bachelor's degree in Engineering. This role offers a competitive salary and comprehensive benefits package, fostering a supportive work environment. #J-18808-Ljbffr
    $89k-179k yearly est. 2d ago
  • Site Manager - Finance, Ops & Customer Relations

    Daifuku 3.6company rating

    Urban Honolulu, HI jobs

    A global logistics company is seeking a Site Manager in Honolulu, Hawaii. This role involves managing financial operations, overseeing site activities, and ensuring high levels of customer satisfaction. The ideal candidate should have at least a 4-year college degree in a related discipline and leadership experience, including a strong understanding of financial management and customer relationship skills. The position offers opportunities for career development and requires the ability to adhere to safety standards while managing site operations. #J-18808-Ljbffr
    $72k-92k yearly est. 2d ago
  • Vice President Operations

    All Flex Solutions 3.6company rating

    Bloomington, MN jobs

    The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO). All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity. The Position Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position. The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market. The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement. Major elements of the VP of Operations & Supply Chain's responsibilities are to: Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery. Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded. Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth. Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices. Assist and support new product development for design for manufacturability. Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions. Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission. Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers. Promote diversity and inclusion to achieve innovative results through collaboration. Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance. Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance. Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance. Candidate Profile The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment. The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired. Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing. Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system. Additional qualifications include: Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required. Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts. Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas. Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable. An understanding of manufacturing standard cost systems. A proven ability to drive a proactive safety culture. A track record of motivating and leading production teams of 300+ through a team of managers and supervisors. An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus. Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole. Location All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts. Compensation & Benefits We offer a competitive base salary in the $200,000 to $250,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
    $200k-250k yearly 4d ago
  • Area Manager: HYOU (Fine Jewelry)

    Leap, Inc. 4.4company rating

    San Francisco, CA jobs

    About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view. Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market. Compensation: Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications. Qualifications 5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership. Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences. Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $100k-115k yearly 1d ago
  • Vice President of Revenue Operations

    Cerebras 4.2company rating

    San Francisco, CA jobs

    About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That's where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace-so teams can ship faster with confidence. We're a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. VP of Revenue Operations About the role: Arize is seeking a strategic and operationally excellent Revenue Operations Leader to serve as the operational backbone of our go-to-market (GTM) organization. In this critical role, you'll align and optimize Sales, Marketing, Customer Success, and Partnerships functions to drive predictable, scalable revenue growth. This is a hands‑on leader who will establish systems, processes, data infrastructure, and operational cadence that enable our teams to execute with precision and visibility. You will report directly to the President and work closely with the Sales, Marketing, Customer Success, and Partnerships leaderships to be the glue between departments, driving operational efficiency, and creating a data driven revenue culture across the entire organization. Key Responsibilities Strategic Alignment & GTM Operations: Establish unified revenue goals and KPIs across Sales, Marketing, Customer Success, and Partnerships aligned to company objectives. Drive alignment through annual & quarterly planning, business reviews, and operating cadences (monthly metrics, weekly reviews) that connect leadership around shared outcomes. Define end-to-end customer lifecycle strategy with formalized handoffs (lead routing, customer transitions, partner escalation) and SLAs to ensure seamless execution and accountability. Process Optimization & Operational Excellence: Own and optimize end-to-end revenue operations across all go-to-market motions (open-source, self-serve, and enterprise). Drive sales operations excellence through territory planning, lead management, process standardization, sales enablement, sales compensation design and forecast accuracy. Collaborate with Marketing on lead quality standards, attribution frameworks, and automation workflows, while enhancing Customer Success operations through health scoring, onboarding optimization, and expansion playbooks to accelerate revenue velocity across the entire customer lifecycle. Technology, Data & Analytics Infrastructure: Own the complete revenue technology ecosystem (CRM, marketing automation, customer success platforms, revenue intelligence, BI tools). Build and maintain data infrastructure ensuring a single source of truth across all systems. Deliver executive-level dashboards providing real-time visibility into pipeline health, forecast accuracy, funnel conversion, and revenue performance. Drive data integrity, governance, and standardization while leveraging analytics to surface strategic insights and optimization opportunities. Revenue Forecasting & Capacity Planning: Own revenue forecasting methodology and delivery of accurate pipeline predictions. Partner with Finance on ARR planning, quota setting, and capacity modeling. Provide executive leadership with ARR outlook through rigorous pipeline analysis, historical trend modeling, and scenario planning. Cross Functional Leadership & Culture: Drive organizational transformation toward a unified, data-driven revenue culture by leading change management initiatives that break down silos and establish shared accountability. Build trusted partnerships with Sales, Marketing, Customer Success, and Partnerships leadership while mentoring the RevOps team to develop cross-functional expertise. Align teams around evidence-based decision-making and common revenue objectives. Required Qualifications Core Experience 10+ years of progressive experience in revenue operations, business operations, sales operations, or marketing operations roles within B2B SaaS companies, OR equivalent experience scaling go-to-market functions in high-growth environments or management consulting Functional Expertise Demonstrated success scaling RevOps functions in high-growth B2B SaaS companies (preferably $25M-$100M+ ARR) with deep expertise in revenue forecasting, territory & capacity planning, quota setting, pipeline management, and sales methodology Strong background in data analysis and business intelligence, with proven ability to design and build dashboards, define KPIs, and derive actionable insights from complex datasets Hands‑on expertise with core RevOps technology stacks: CRM platforms (Salesforce preferred), marketing automation (HubSpot, Marketo, or equivalent), customer success platforms, revenue intelligence tools, and BI/analytics platforms (Tableau, Looker, or equivalent) Leadership & Execution Proven track record of driving cross‑functional alignment, influencing without direct authority, and leading organizational change in matrixed environments Excellent project management skills: ability to manage multiple initiatives simultaneously, prioritize effectively, and drive execution across teams with accountability for results Outstanding communication and storytelling ability-capable of translating complex data and RevOps concepts into clear narratives for operational teams and executive leadership Strategic thinking combined with operational rigor: balancing long-term vision with hands‑on problem‑solving and a bias toward action What You'll Bring A bias toward clarity: you establish unambiguous definitions, standardized processes, and transparent metrics that cut through organizational confusion A systems mindset: you see revenue operations as an integrated whole, not siloed functions; you optimize for enterprise outcomes, not departmental wins Credibility with operators: you've built and scaled RevOps functions; you speak the language of sales, marketing, and CS leaders Change leadership capability: you can articulate the “why” behind process changes, build coalition support, and drive adoption even when change is uncomfortable An analytical edge: you make decisions based on evidence; you can tell stories with data that move executives to action Salary Range for this role will be $250,000-$350,000 total compensation dependent on experience More About Arize Arize's mission is to make the world's AI work-and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge-understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: ************************************************************************************************** *************************************************************************************************************** Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup #J-18808-Ljbffr
    $250k-350k yearly 20h ago
  • Area Manager: HYOU (Fine Jewelry)

    Leap Inc. 4.4company rating

    San Francisco, CA jobs

    About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure. You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view. This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region. What You'll Do Lead and develop store teams that deliver a confident, personalized jewelry experience Model elevated selling through education, styling, and storytelling Ensure consistency across stores in visual presentation, service standards, and execution Use performance data to understand what's resonating - from product mix to client behavior Partner with Leap and brand stakeholders through regular business recaps and planning Support new store openings, bringing HYOU's modern, elevated aesthetic to life Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement Represent HYOU and Leapin your market with clarity, confidence, and care Qualifications 5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership. Proven track record in driving sales and delivering results in high-volume, customer-focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences. Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands. Compensation Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications. Benefits Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands Diversity & Inclusion Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $85k-105k yearly 3d ago
  • District Manager - Wireless Retail Ops Lead & Coach

    DSI Systems 4.0company rating

    Boston, MA jobs

    A leading communication solutions provider is seeking a District Manager in Boston, MA. In this role, you'll lead a team of Retail Support Specialists to deliver exceptional customer experiences in national retail locations. You will be responsible for team development, operational excellence, and ensuring alignment with company standards. The position requires strong leadership, excellent communication skills, and a commitment to customer satisfaction. This is a full-time opportunity with competitive salary and benefits. #J-18808-Ljbffr
    $77k-101k yearly est. 1d ago
  • District Manager - Wireless Retail Ops Lead & Coach

    DSI Systems Inc. 4.0company rating

    Boston, MA jobs

    A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan. #J-18808-Ljbffr
    $100k yearly 1d ago
  • Marine Services GM: 24/7 Ops Leader & Growth Champion

    Tempworks Software Incorporated 3.6company rating

    New Orleans, LA jobs

    A premier marine services company in New Orleans is seeking a General Manager to lead their marine services operation. The ideal candidate will have proven leadership experience and a strong background in marine or technical services. Responsibilities include establishing strategic visions, managing day-to-day operations, and ensuring service delivery aligns with customer expectations. The role demands a hands-on leader who can drive measurable results and maintain operational readiness in a fast-paced environment. #J-18808-Ljbffr
    $69k-116k yearly est. 4d ago
  • Regional Logistics Director - Operations & Strategy

    Company 3.0company rating

    Seattle, WA jobs

    A logistics firm is seeking a Management professional to oversee transportation logistics and ensure exceptional customer service. The role demands 7-10 years of experience in a 3PL or Freight Forwarding environment, where you'll handle problem resolution, supervise teams, and ensure compliance with industry standards. Successful candidates will demonstrate strong leadership abilities and a commitment to enhancing operational efficiency, working closely with cross-functional teams and managing vendor relationships. This full-time position is based in Seattle, Washington. #J-18808-Ljbffr
    $80k-134k yearly est. 1d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    Boston, MA jobs

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 1d ago
  • District Director

    Company 3.0company rating

    Seattle, WA jobs

    Job Details Level: Management Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Up to 25% Job Shift: Any Job Category: Management Position Purpose To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base. General Tasks Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Oversee District Managers and Domestic Operations Directors in formulating standardized SOPs for customers. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Maintain metrics, reports, process documentation, customer service logs, or training or safety records Supervise the work of logistics specialists, planners, or schedulers Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Responsible for Vendor and Carrier Management including but not limited to contract and rate negotiation for domestic carriers and suppliers. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives Negotiate transportation rates or services Responsible for managing the RFQ Process including but not limited to coming up the specific Zone Tariffs for all levels of service such as expedited and 3-5 ground service Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. Recommend optimal transportation modes, routing, equipment, or frequency. Monitor product import or export processes to ensure compliance with regulatory or legal requirements. Participate in carrier management processes, such as selection, qualification, or performance evaluation. Develop risk management programs to ensure continuity of supply in emergency scenarios. Plan or implement improvements to internal or external logistics systems or processes. Plan or implement material flow management systems to meet production requirements. Analyze all aspects of corporate logistics to determine the most cost‑effective or efficient means of transporting products or supplies. Create policies or procedures for logistics activities Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services Establish or monitor specific supply chain‑based performance measurement systems. Implement specific customer requirements, such as internal reporting or customized transportation metrics. Ensure carrier compliance with company policies or procedures for product transit or delivery Train shipping department personnel in roles or responsibilities regarding global logistics strategies. Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities. Any other Freight Management and Transportation related assignments entrusted to you by the executive team of Chairman, CEO and President. Sales tasks Comply with and enhance the new customer setup process. Oversee the on boarding process for national accounts and developing concrete and well‑written implementation guides and SOPs. Resolve customer complaints regarding sales and service. Oversee regional and local sales representatives and staff. Work with the Director of HR to establish a staffing, training, and performance evaluation program that will attract, maintain, and develop top talent. Assist Global Sales Directors in devising solutions to meet client needs on an ad hoc basis. Determine price schedules and rates that will be competitive in your market area. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine the focus of sales initiatives. Prepare budgets and approve budget expenditures. Confer or consult with management team to plan advertising services and to secure information on equipment and customer specifications. Qualifications Education and Experience Years of Experience: 7-10 Years experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company Education: Industry related degree and/or certification Knowledge Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time Management - Managing one's own time and the time of others. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination - Adjusting actions in relation to others' actions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Near Vision - The ability to see details at close range (within a few feet of the observer). Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Tools Desktop computers Facsimile machines Laptop computers Special purpose telephones Multi‑line telephone systems Technology Compliance software Electronic mail software Enterprise resource planning ERP software Manufacturing resource planning MRP software Customer resource management CRM software Logistics and supply chain software (CargoWise edi Enterprise) Spreadsheet software Microsoft Excel and other office applications #J-18808-Ljbffr
    $58k-99k yearly est. 1d ago
  • Site Selection Manager

    Oracle 4.6company rating

    Operations manager job at Oracle

    This role will be responsible for performing global analytics and conducting market research in targeted metros and regions, developing site selection opportunities, determining market rates, negotiating commercial terms with data center operators and stakeholders, and constructing and negotiating complex lease agreements and associated legal documents for large sites. This will include Master Service Agreements, NRC service orders, new lease agreements, lease renewals, operating agreements and amendments. The Site Selection Manager will negotiate strong commercial terms, align base build and data hall design to Oracle's desired specs and drive accountability with data center operators to ensure on-time delivery and operational compliance. This role will work closely with our capacity planning, design and data hall engineering, construction, delivery, legal, security, networking, compliance, and operations teams throughout each project, and throughout the sequence of each transaction and will be responsible for preparing and presenting periodic presentations in the form of investment write-ups and presentations prepared in collaboration with all key stakeholders for internal governance. Role requires strengths in stakeholder management, analytics, negotiation, and a drive to execute. Qualifications: Experience in site selection for industrial-scale projects, real estate evaluation, acquisition, development, construction, lease agreements, infrastructure delivery, and general awareness of utility agreements, sustainable practices, and financial modeling. Leading contributor individually and as a team member, and ability to progress workstreams independently, but seeking direction from others as needed. Excellent problem solver with the ability to operate in fast pace, ambiguous environment. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Advanced capabilities in excel with a desire to analyze and manage global data and capacity opportunities. 5+ years relevant experience and BA/BS degree. Knowledge of the Data Center industry, operators in region and market dynamics is preferred Experience in leading complex negotiations, contract formation, and contract negotiations Knowledge of real estate and mission critical environments, such as Data Centers A general background in real estate development and land acquisition is a plus - with an understanding of local laws, permitting, etc. General understanding of hybrid real estate solutions such as Build-to-suit, Retail, and Wholesale leases (data center a plus) Strong collaborator, working closely with multiple teams and subject matter experts, driving and resolving questions effectively. Confident, takes ownership, willingness to do what it takes” to get the job done with proven experience leading complex negotiations/initiatives to successful completion. Positive Attitude: Ability to contribute consistently and positively in a high-paced, fast-changing and at time unpredictable work environment. Ability to be a strong team player, plus an ability to deliver independently; must be able to deliver results or projects in a timely manner within project metrics. Strong analytical, creative thinking, written, and verbal communications skills. Proven ability to apply critical thinking in complex situations. Willing to travel globally to conduct data center visits (50%) Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Be accountable for lease execution from demand signal through to ‘general availability' date - driving each performance metric (safety, quality, rates, schedule, cost, etc.) within critical timelines required by the business. Manage multiple lease projects and coordinate with internal team members, consultants, vendors, and external stakeholders. Work with capacity (demand) planners and network specialists to understand capacity needs and site requirements in assigned metros/regions. Lead cross-functional teams to evaluate, select, negotiate, and recommend leases for approval. Develop high-quality metro strategies based on market expertise, within the context of time-to-market and cost efficiencies required by the business units. Drive commercial terms with our lease providers in the region. Work with internal Corporate Procurement personnel to drive executable lease documents. Work with Finance team to conduct Total Cost of Ownership (TCO) lease or build options to recommend the most favorable strategies for assigned metros. Updating systems of record to ensure accurate data fidelity and executive reporting. Conducting market research on targeted metros and regions, new countries, metros, and target locations. Provide strong analytical reporting on market strategies, outlining risks on delivery (cost and timelines) and supporting the team with day-to-day activities as needed.
    $97.5k-199.5k yearly Auto-Apply 60d+ ago

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