Service Operations Manager jobs at Oracle - 6668 jobs

Asana has a big mission and an even bigger opportunity: to help humanity thrive by enabling the world's teams to work together effortlessly. The Lifecycle Operations team is chartered to achieve revenue targets by optimizing the customer journey through operational programs and actionable insights. We're looking for an experienced Marketing Operations Manager to shape and optimize our lead funnel, ensuring seamless lead scoring, routing, and workflows while enabling marketing and sales teams with actionable insights. This role is based in our Warsaw office with an office‑centric hybrid schedule - in‑office days are Monday, Tuesday, and Thursday. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve: Partner with global marketing, revenue and technology teams on key funnel operations and provide critical performance insights that drive revenue growth. Project manage large‑scale funnel operations projects, establishing project scope, goals, milestones, success metrics and stakeholder management. Provide input to optimize lead scoring and attribution models to improve conversion rates. Ensure efficient and accurate routing of leads to the appropriate sales teams. Continuously monitor marketing and sales funnel systems to ensure smooth operations and resolve any issues. Maintain clear documentation of funnel processes, ensuring alignment across teams and enabling stakeholders with the knowledge they need to succeed. Lead a team of two in Warsaw, providing guidance, support, and opportunities for professional growth. Be an early employee in our growing Warsaw office, contributing to a culture that keeps Asana's workplace balanced, performant, inclusive, transparent, and aligned with our values. About you: 3 to 5 years of professional Marketing Operations experience in a B2B SaaS organization. Hands‑on experience building or optimizing a lead funnel, with experience of Salesforce, Marketo, Traction Complete and Tableau, or equivalent technologies. Proven track record of building relationships with cross‑functional teams. You work well in a collaborative, fast and cross‑functional environment. Demonstrable leadership qualities. Previous experience leading a team is preferred but not required. Continuously seeks to understand, improve, and innovate. Works independently on a variety of large projects/processes; coaches and reviews the work of others. Analytics‑driven with the ability to tell a story leveraging data and insights. Identifies problems and develops actionable solutions. Fluency in English and excellent communication skills, both written and verbal. Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making. What we offer: The opportunity to learn and grow within a world‑class Marketing Operations team. Generous, transparent and fair compensation system (base salary and Restricted Stock Unit for Asana Inc.). Contract of Employment. Health insurance with dental and travel coverage (Lux Med). Meals reimbursement on the days that you work from the office. Career growth budget. Home office setup budget. Gym/Fitness reimbursement. Fertility healthcare and family‑forming support with Carrot. Mental health support in Modern Health. Group life insurance. MacBooks with all necessary accessories. For this role, the estimated base salary range is between 21,080 - 23,950 PLN gross monthly on the contract of employment (UoP). The actual base salary will vary based on various factors and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base compensation range for this role may be modified. Our total compensation consists of base salary and equity (RSUs). About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office‑centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana. #J-18808-Ljbffr

You can view our cookie policy* Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics* Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)* Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication* Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting* Identify inefficiencies in sales and finance workflows and implement automated solutions* Oversee data migration and integration between finance systems and other enterprise platforms* Ensure compliance with financial regulations and internal controls during system changes* Develop training and documentation for end-users At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.**About You - experience, education, skills, and accomplishments*** Bachelor's degree in Finance, Accounting, Business, or IT* 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role* 5+ years of project management experience, with at least 2 years in finance systems* Finance process knowledge (GL, AP, AR, budgeting, forecasting)* Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)* Experience of working in B2B revenue/sales organizational roles or related functions**It would be great if you have…*** PMP or similar certification is a plus* Excellent stakeholder management and communication skills* Ability to analyze data and workflows for process improvement* Strong project management skills (Agile, Waterfall, PMP certification preferred) Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs**About the Team**You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.**Hours of Work*** Full Time, Permanent position* This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed* Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues**Compensation - US Only**The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.#LI-LP#LI-RemoteClarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit #J-18808-Ljbffr

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences. This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors. This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada. Key Responsibilities Strategic Leadership Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models. Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities. Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights. As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects. Operational Excellence Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs. Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios. Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability. Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements. Talent & Culture Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders. Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement. Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline. Business & Financial Management Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality. Provide financial and operational guidance to Studio GMs and central functions. Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements. Qualifications Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries. Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results. Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines. Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies. Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams. Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels. Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred. Why Join Us Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences. COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES California (Los Angeles vs. San Francisco): $309K‑$370K USD annually British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually Washington (Seattle vs. Spokane): $309K‑$370K USD annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr

OPSWAT, a global leader in IT, OT, and ICs critical infrastructure cybersecurity, delivers an end‑to‑end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life. We are seeking a dynamic and strategic Head of Financial Planning & Analysis (FP&A) to partner directly with our CFO, CEO, and Executive Leadership team. This leader will drive our global FP&A function, leading financial forecasting, planning, and strategic decision‑making processes that power OPSWAT's continued growth toward IPO. As a direct report to CFO, you'll have a seat at the table and the opportunity to shape OPSWAT's next phase of growth, including preparation for future IPO readiness. You will lead the company's financial rhythm from forecasting and annual planning to performance tracking and strategic investment analysis while collaborating with and mentoring a high‑performing FP&A team. What You Will Be Doing Drive the annual planning process, quarterly rolling forecasts, board packages, and long‑range models across all products use cases, business units and regions. Act as the primary finance partner to functional executives, influencing strategy through data‑driven insights and scenario analysis. Own, maintain, and continuously enhance the company's core financial models-including the three‑statement, ARR, headcount, and bookings models-to ensure accuracy, scalability, and alignment with corporate objectives. Partner closely with Product Management to develop and refine pricing and packaging strategies, using data‑driven analysis to optimize monetization, strengthen competitive positioning, and drive margin expansion. Oversee headcount capacity models, quota attainment, productivity, and ROI analysis for GTM investments. Build frameworks to evaluate new initiatives, pricing strategies, and capital allocation decisions. Scale and optimize our Adaptive Planning environment and Power BI dashboards to enable real‑time reporting, accuracy, and automation. Prepare executive reporting materials, board decks, and KPI narratives for investor and leadership reviews. Lead, coach, and grow a team of FP&A managers and analysts, fostering a culture of collaboration, accountability, and excellence. Partner cross‑functionally with Accounting, Revenue Operations, and Data teams to ensure consistency between financial, operational, and KPI reporting. What We Need from You 10+ years of progressively increasing responsibility in FP&A, strategic finance, or corporate finance leadership roles, ideally within SaaS or cybersecurity environments. Experience with IPO readiness and preparing beat and raise financial models. Proven experience building and leading FP&A functions in high‑growth, global organizations. Strong executive presence and ability to communicate complex financial insights clearly to senior leadership and board members. Deep understanding of SaaS metrics (ARR, NRR, CAC, LTV/CAC, Rule of 40) and financial modeling best practices. Demonstrated success partnering with CROs, CMOs, and department heads to influence strategic decisions. Hands‑on expertise with Adaptive Insights (Workday Adaptive Planning), Power BI, and modern FP&A tech stacks. Track record of achieving forecast accuracy, improving efficiency, and driving accountability through data. Bachelor's degree in finance, Accounting, Economics, or STEM field; MBA and/or CPA preferred. We have a market‑based pay structure that varies by location. The base pay for this position is dependent on location, as outlined below, as well as the candidate's knowledge, skills, and experience. In addition to base pay, this role is eligible for bonuses, benefits, and equity. OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws. Recruiting agencies: we do not accept unsolicited resumes from third‑party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd‑party agencies at this time. #J-18808-Ljbffr

About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Are you an enablement professional looking to join a fast-growing company that is recognized as an industry leader, with an amazing culture that allows you to thrive? Are you looking to apply your experience but also have creative freedom to try innovative enablement approaches? If so, we want to hear from you! CyberArk is the global leader in Identity Security. Built for the dynamic enterprise, the CyberArk Identity Security Platform enables secure access for any identity - human or machine - to any resource or environment from anywhere, using any device. The world's leading organizations trust CyberArk to help secure their most critical assets. The Go-to-Market (GTM) Enablement team is looking for a Director of Enablement Operations to take our customer-facing roles to the next level of productivity and success. The successful candidate will have experience with building and managing an enablement infrastructure, providing an engaging learning experience, and demonstrating business impact via a data driven approach. Success in the role will be based on creating an operations function that streamlines enablement program creation, consumption and business application. This role reports to the Vice President of Go-to-Market Enablement, managing a small team and working within a matrixed department. Work from US home office is available, but Boston area location is preferred. Core responsibilities Contribute to the overall Go-to-Market enablement strategy, including infrastructure, organization and content components. Work with business stakeholders, IT and HR to identify, benchmark and implement infrastructure components required for efficient onboarding and ongoing role productivity. Partner with curriculum development functions to manage learning content components throughout the lifecycle. Provide project management support to Sales, CS and Partner Enablement Leads for ongoing and new learning programs, including annual kick off events. Manage the schedule for live events, including workshops and office hours, coordinating across all geographies as needed. Develop and maintain an effective communication strategy for students, managers, business leaders and stakeholders. Generate meaningful insights into learning program impact by providing data and analytics for stakeholders, leaders and managers. Provide frontline student support within agreed SLAs, providing escalation paths to subject matter experts as needed. Ability to build relationships and influence all levels within the organization, especially with senior management and executive levels. Excellent communication skills, with the ability to articulate complex concepts concisely and compellingly. Strong business acumen with demonstrated ability to provide practical insights from complex datasets. Creative problem-solving, able to take a hands‑on approach to building enablement solutions in a fast-moving environment. Demonstrated project management capability in a highly matrixed organization, including vendor contributions. Relentless customer focus, with the aim of delighting customers throughout the sales process and subsequent value delivery. #LI-MR2 Qualifications 5+ years of enablement leadership experience Experience working with global teams in multiple time zones. Prior experience with a fast-growth enterprise software or technology company preferred. Ability to travel domestically and internationally as needed - estimated 10%. Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $177,000 - $245,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr

Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations with strong exposure to office and industrial assets. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.

A leading luxury retail brand is seeking a General Manager for its upcoming boutique in San Francisco. This role requires over 5 years of leadership experience in luxury retail, focusing on delivering exceptional client experiences. Responsibilities include managing store operations, mentoring staff, and developing community engagement strategies. The successful candidate will exhibit operational excellence and a deep passion for luxury accessories. This position offers a competitive salary and various company perks. #J-18808-Ljbffr

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: ******************************************************************************************* The Head of FP&A is a critical leader in shaping the company's growth strategy globally through data-driven insights and strategic financial leadership. This role will build out a high-performing FP&A function that moves beyond traditional reporting to deliver dynamic, forward-looking analysis. Embedding recurring revenue metrics, external benchmarking, and agile planning will enable smarter decisions and position the organization for sustained long-term success. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities Modernize FP&A Practices: Integrate advanced analytics, modern planning tools, and real-time data to transform FP&A into a proactive, strategic partner. Implement processes that enable continuous forecasting and agile decision-making. Enable SaaS Revenue Insights: Shift focus from one-time license sales to subscription-based models by embedding metrics such as ARR, churn, CAC, and LTV into planning and analysis. Develop customer-centric metrics and leverage external benchmarking to improve forecasting accuracy and support business planning. Lead Planning & Forecasting: Drive the annual operating plan and long-range planning process, incorporating scenario modeling, sensitivity analysis, and strategic investment recommendations. Ensure plans are granular, dynamic, and aligned with evolving business models. Deliver Actionable Insights & Reporting: Monitor KPIs, identify internal and external industry trends, and translate complex data into clear, compelling narratives for senior leadership. Provide insights that influence resource allocation, operational efficiency, and create business activities to improve revenue growth. Collaborate Across Functions: Partner closely with Sales Operations, Marketing, Product, Development, and Operations teams to validate assumptions, align financial strategies with business goals, and challenge inputs constructively to improve accuracy and impact. Build High-Performing Team: Recruit, mentor, and develop FP&A talent, fostering a culture of analytical rigor, collaboration, and continuous improvement. Champion best practices and innovation within the team. Qualifications A bachelor's degree and 15 years of professional work experience (or equivalent experience) is required. 5 years management experience is required. Additional Qualifications Demonstrated success leading and developing high-performing finance teams in dynamic, growth-oriented environments. Expertise in SaaS and subscription-based metrics to support scenario planning and advanced financial modeling Proficiency with technology to support planning across platforms such as Anaplan and Snowflake Strong leadership and communication skills to influence across the organization. Ability to drive transformation and thrive in a fast-paced, evolving environment. #J-18808-Ljbffr

A luxury retail consultancy is seeking a General Manager to lead its boutique in San Francisco. The role requires a seasoned leader with extensive experience in luxury retail who can provide an exceptional client experience. Responsibilities include managing store operations, driving sales performance, and leading a high-performing team. Ideal candidates will possess a strong understanding of the luxury market and excel in personalized client engagement. Competitive annual salary between $80k and $95k is offered along with comprehensive benefits. #J-18808-Ljbffr

A global logistics company is seeking a Site Manager in Honolulu, Hawaii. This role involves managing financial operations, overseeing site activities, and ensuring high levels of customer satisfaction. The ideal candidate should have at least a 4-year college degree in a related discipline and leadership experience, including a strong understanding of financial management and customer relationship skills. The position offers opportunities for career development and requires the ability to adhere to safety standards while managing site operations. #J-18808-Ljbffr

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Global Head of CDD & KYC As Global Head of CDD & KYC, you will manage a global department of 130+ professionals, overseeing the teams focused on the Onboarding & Periodic Reviews of our direct customer, indirect-customers and franchisees. The department operates within a regionalized reporting structure (EMEA, APAC, Americas), with teams located in Amsterdam, Madrid, Singapore, Bangalore, Chicago, San Francisco and Sao Paulo. This is a senior leadership role requiring a seasoned blend of commercial savvy and technical compliance expertise. What you'll do Global Leadership: Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago). Strategic Vision: Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives. Operational Oversight: Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments: direct customers, indirect-customers, and franchisees. Technology & Automation: Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity. Commercial Acumen: Champion a "Compliance-as-a-Business-Enabler" mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience. Talent Strategy: Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs. Standardization & Consistency: Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices. Who You Are: You have extensive experience (6y+) in managing global teams within payments, banking or operations; You have ideally had previous experience with CDD or Operational Risk teams. Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases. You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow. You have strong communication skills, excellent verbal and written English. You must be willing to travel internationally when required. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam or Chicago office. We offer relocation for this position. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. The way we work is guided by the eight principles of the Adyen Formula. Learn more here. To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We're looking for people from all sorts of backgrounds to contribute. #J-18808-Ljbffr

About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view. Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market. Compensation: Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications. Qualifications 5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership. Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences. Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr

About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure. You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view. This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region. What You'll Do Lead and develop store teams that deliver a confident, personalized jewelry experience Model elevated selling through education, styling, and storytelling Ensure consistency across stores in visual presentation, service standards, and execution Use performance data to understand what's resonating - from product mix to client behavior Partner with Leap and brand stakeholders through regular business recaps and planning Support new store openings, bringing HYOU's modern, elevated aesthetic to life Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement Represent HYOU and Leapin your market with clarity, confidence, and care Qualifications 5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership. Proven track record in driving sales and delivering results in high-volume, customer-focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences. Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands. Compensation Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications. Benefits Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands Diversity & Inclusion Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr

A leading luxury retailer in Boca Raton is seeking a General Manager to oversee its boutique. The ideal candidate will have over 5 years of leadership experience in luxury retail, a passion for fine jewelry, and the ability to deliver exceptional client experiences. Responsibilities include managing store operations, driving sales performance, and mentoring staff. The role offers a competitive salary and a robust benefits package. #J-18808-Ljbffr

A logistics firm is seeking a Management professional to oversee transportation logistics and ensure exceptional customer service. The role demands 7-10 years of experience in a 3PL or Freight Forwarding environment, where you'll handle problem resolution, supervise teams, and ensure compliance with industry standards. Successful candidates will demonstrate strong leadership abilities and a commitment to enhancing operational efficiency, working closely with cross-functional teams and managing vendor relationships. This full-time position is based in Seattle, Washington. #J-18808-Ljbffr

Job Details Level: Management Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Up to 25% Job Shift: Any Job Category: Management Position Purpose To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base. General Tasks Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Oversee District Managers and Domestic Operations Directors in formulating standardized SOPs for customers. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Maintain metrics, reports, process documentation, customer service logs, or training or safety records Supervise the work of logistics specialists, planners, or schedulers Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Responsible for Vendor and Carrier Management including but not limited to contract and rate negotiation for domestic carriers and suppliers. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives Negotiate transportation rates or services Responsible for managing the RFQ Process including but not limited to coming up the specific Zone Tariffs for all levels of service such as expedited and 3-5 ground service Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. Recommend optimal transportation modes, routing, equipment, or frequency. Monitor product import or export processes to ensure compliance with regulatory or legal requirements. Participate in carrier management processes, such as selection, qualification, or performance evaluation. Develop risk management programs to ensure continuity of supply in emergency scenarios. Plan or implement improvements to internal or external logistics systems or processes. Plan or implement material flow management systems to meet production requirements. Analyze all aspects of corporate logistics to determine the most cost‑effective or efficient means of transporting products or supplies. Create policies or procedures for logistics activities Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services Establish or monitor specific supply chain‑based performance measurement systems. Implement specific customer requirements, such as internal reporting or customized transportation metrics. Ensure carrier compliance with company policies or procedures for product transit or delivery Train shipping department personnel in roles or responsibilities regarding global logistics strategies. Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities. Any other Freight Management and Transportation related assignments entrusted to you by the executive team of Chairman, CEO and President. Sales tasks Comply with and enhance the new customer setup process. Oversee the on boarding process for national accounts and developing concrete and well‑written implementation guides and SOPs. Resolve customer complaints regarding sales and service. Oversee regional and local sales representatives and staff. Work with the Director of HR to establish a staffing, training, and performance evaluation program that will attract, maintain, and develop top talent. Assist Global Sales Directors in devising solutions to meet client needs on an ad hoc basis. Determine price schedules and rates that will be competitive in your market area. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine the focus of sales initiatives. Prepare budgets and approve budget expenditures. Confer or consult with management team to plan advertising services and to secure information on equipment and customer specifications. Qualifications Education and Experience Years of Experience: 7-10 Years experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company Education: Industry related degree and/or certification Knowledge Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time Management - Managing one's own time and the time of others. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination - Adjusting actions in relation to others' actions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Near Vision - The ability to see details at close range (within a few feet of the observer). Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Tools Desktop computers Facsimile machines Laptop computers Special purpose telephones Multi‑line telephone systems Technology Compliance software Electronic mail software Enterprise resource planning ERP software Manufacturing resource planning MRP software Customer resource management CRM software Logistics and supply chain software (CargoWise edi Enterprise) Spreadsheet software Microsoft Excel and other office applications #J-18808-Ljbffr

About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr

We are Intershop - We're built to boost your business! As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into business success stories. Our e-commerce platform offers manufacturers and wholesalers everything they need to digitize and transform their business processes. If you would like to join the #bestteam and start the revolution of our customer businesses together with the 300 Intershop experts, then apply today! Your mission As a Managed Services Manager (m/f/d), your responsibilities will be broad and varied, encompassing both technical and managerial aspects. The successful candidate will be expected to: Leadership & Team Management Lead a team of technical resources, ensuring project deliverables are completed on time, within budget, and to specification. Provide guidance and direction to project managers, developers, QA resources, and other technical specialists on application projects. Foster open communication within the team, coaching, mentoring, and performance‑managing team members where necessary. Set and track team goals and targets, aligned with agreed SLAs, internal projects, and processes. Conduct structured team meetings with defined agendas, allocate tasks, and ensure team members understand expectations and outcomes. Facilitate knowledge transfer and career development for team members through training or external upskilling opportunities aligned with business needs. Customer & Project Management Serve as the first‑level escalation point for major issues across key enterprise accounts. Manage communications with internal client teams and stakeholders to address current issues and proactively plan for future requirements. Assist with Pre‑Sales and Sales cycles for existing and new customers, providing Managed Services input as required. Champion APAC Managed Services needs with headquarters, coordinating on dependencies such as infrastructure, product knowledge, technology, or resources. Maintain awareness of Intershop product and service offerings, functionality, and updates. Technical Responsibilities Build, configure, support, and maintain enterprise server and backup solutions. Analyze, diagnose, and resolve server platform and operating system issues at scale. Work with virtualization technologies, Azure cloud platform, and Linux system administration. Perform basic Oracle database administration, Git version control, shell scripting, and application/network debugging. Deliver after‑hours support and escalation as required. Train other staff members and ensure knowledge is effectively shared across the team. Stay current with Intershop product and service technologies. Operational & Process Management Deliver detailed technical configuration, support documentation, and solution designs for existing and prospective customers. Develop costing models for Managed Service offerings and scope activities for business and IT initiatives. Create technical and design specifications, plan and develop initiatives, and install, configure, manage, and maintain application and environment configurations. Provide project management support, including reporting, status tracking, and risk/issue management. Lead release processes, change management, and pre‑deployment activities in collaboration with the Release Management Manager. Manage defect handling, maintenance resolution, and provide detailed post‑mortem reports for larger issues. Proactively lead performance tuning, system/application patching, and optimization for enterprise customers. Create and maintain comprehensive documentation for server/network topology, equipment, and configurations. Manage Managed Services expenses to maintain positive EBIT. Assist with monthly reporting, forecasts, budgets, and financial reporting as required. Develop strategies to improve operational performance, reliability, and cost‑effectiveness. Your profile We are looking for a Managed Services Manager (m/f/d) who is energetic, proactive and experienced. You should combine strong technical expertise with excellent interpersonal and managerial skills. Interpersonal & Managerial Qualifications Excellent interpersonal and written communication skills, with the ability to liaise professionally and clearly with enterprise customers. Proven ability to work productively both independently and as part of a team. Flexible, “can‑do” approach with a desire for continuous personal and professional improvement. Ability to work under deadlines and adapt working hours as required. Strong commercial and business acumen, including identifying revenue opportunities in existing accounts and potential internal cost savings. Exercising diplomacy in all interactions with customers, staff, and contractors, focusing on resolution rather than blame. Experience in developing costing models for Managed Services offerings. Ensuring high‑quality, up‑to‑date documentation exists for all service arrangements. Creating and maintaining comprehensive documentation of server and network topology, equipment, and configurations. Technical Qualifications 5+ years of experience working in technical environments, preferably with enterprise or high‑scale applications. Knowledge of Agile methodologies and familiarity with online application environments. Strong Linux and web application experience. Experience administering database servers and executing SQL queries. Experience with deployment and CI/CD tools such as Jenkins, Bamboo, and GitLab. Experience with Azure hosting and cloud‑based environments. Exposure to development tools such as Git, Jenkins, JMeter, and Selenium (desired but not mandatory). Ideally have certifications for Azure, Kubernetes and ITIL v4. What we offer... Varied and challenging tasks With more than 300 customers, a global network of partners and an international team, you won't get bored easily. Personal and professional development From table football to training, coffee to coaching-Intershop is the place to grow. Work in other countries and on international projects San Francisco, Jena, Melbourne: the world of e‑commerce is truly global. You'll find us wherever our expertise is needed-and wherever you want to work. A motivated and highly qualified team We value results. Our 300‑strong staff shares a single goal: to be the best-together. You can only benefit from our 30+ years of e‑commerce experience. Flat hierarchies and an open business culture We need strong personalities, not cubicle clones. Our senior staff members see themselves as coaches, not captains. We set the course for the future together. Cutting‑edge technologies and market‑leading products Our products and services are the backbone of modern online commerce. Be a part of our story! We are looking forward to your application! By the way, if you do not yet meet all the criteria, just talk to me, we will surely find a way together. Apply now! Mandatory field: Add resume * Upload a file Message Mandatory field Consent to data processing * Optional: Consent to data processing I agree to the processing of my personal data according to the Privacy Policy. It is noted that you consent to the processing of your applicant data. You can revoke this consent at any time by sending us an e‑mail to *****************. #J-18808-Ljbffr

Are you looking to work at the next best company and organization? Are you craving the opportunity to make change and build new processes to improve a business and provide the best customer experience? Are you easygoing with a positive attitude even when under an extreme amount of pressure? If you answered yes to these questions, then we want you! Be a part of the Oracle Cloud Infrastructure, Data Center Supplier Management Business Services, and Sourcing team. We are combining the elasticity and utility of cloud services with the granular control, security, and predictability of on-premises infrastructure to deliver high-performance, high availability, and cost-effective infrastructure services. As we build and grow, we seek a high-energy individual to step into the Data Center Supplier Services & Business Operations team. This role requires a thinker with a strategic vision and tactical prowess. We need you to identify gaps and communicate ideas, solutions, and concerns as well as mitigation plans for future process development, iterations, and the continuous improvement of them. You will be expected to recommend changes and support your positions on those changes using the data you report, along with juggling high levels of support for day to day operational needs. You should have a strong business and data center background, a track record of fixing things, and a bias for action. Experience in the datacenter colocation is needed, along with experience in a fast-paced management environment, making quick decisions to remove blockers or risks to the business and the employees managed. Candidate must be comfortable working across remote teams and possess the ability to compartmentalize tasks to separate and manage exceptions differently from the normal day-to-day. Keeping calm in chaos is key, along with team collaboration with all! **About the Role** Supplier Services drives and supports the OCI's Colo-supplier program. As OCI continues to scale, it becomes increasingly important that we efficiently and effectively manage our Colo supply-base. The Supplier Management Services Program Manager is a critical role that drives strategic initiatives & continuous improvement as well as provides timely support to key internal stakeholders in Datacenter Operations, Datacenter Engineering, Site Selection and others. Career Level - IC4 **Responsibilities** **Key Responsibilities** - Managing supplier performance for all colocation data centers accountable for globally - Managing relationships with current suppliers to ensure that they meet the data center's needs and expectations - Monitoring supplier performance and addressing any issues or concerns - Managing relationship with current suppliers to ensure that they meet the data center's needs and expectations per contracted terms - Contract management - Developing and implementing supplier management strategies and policies - Collaborating with other departments and teams within the data center to ensure the supplier services align with the organization's overall goals and objectives - Driving efficiencies with automation to enable business scale - Service level agreements with colocation suppliers are adhered to, conducting executive business reviews, and managing internal customer support to provide top-notch experiences - Effective reporting and executive write-ups - Developing and implementing strategies to improve efficiency - Collaborating with other departments such engineering, field operations, procurement, and finance to ensure the company's overall goals are met - Ticket Management deliverables, ensuring the timely resolution of customer and supplier issues - Monitoring performance metrics: This includes tracking key performance indicators and analyzing data to identify trends and areas for improvement - Developing and implementing operational processes and procedures: This includes identifying areas for improvement and creating standard operating procedures to increase efficiency and effectiveness - Communications for standard daily business needs, newsletters, status updates and executive write ups, business meeting content build outs - Problem solving and providing input and support to manager to unblock on business and project critical needs - Team - must be a team player and be able to work solely - Must be extremely flexible and be good at embracing and shifting direction with high levels of change often **Qualifications** - 8+ years of program management/fast paces operational support experience. Preferably in datacenter/ IT enterprise organization. - Degree in business, operations, supply chain, engineering or a related work experience - Solid operational support and project management skills, proven track record of taking ownership and driving results. Strong verbal and written communication skills. Ability to multitask, manage multiple projects and prioritize tasks - Demonstrated ability to think broadly and strategically across various levels within the organization. Ability to apply independent and sound business judgment to solve complex issues. - Innovative, self-directed and has the ability to influence key stakeholders. Team player that is able to work with remote and/or globally dispersed teams. - Ability to succeed through collaboration and working through internal and external, organizations and individuals. Demonstrated ability to achieve results through cross-functional, virtual teams. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.