Support Supervisor jobs at Oracle - 1345 jobs

A healthcare services organization in New York seeks a Manager of Case Management to supervise the department and ensure quality patient care. Responsibilities include developing standards, mentoring staff, and promoting operational efficiency. Applicants should possess a BSN or Master's degree and experience with case management software. Excellent communication and problem-solving skills are essential. This position also involves some travel and may require working outside regular hours. #J-18808-Ljbffr

Main Duties / Required: HS diploma with 2 to 5 years of experience. Minimum 3 years in Construction and or Data Center safety experience Ability to work independently, strong communication skills with ability to influence behaviors. Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.) STS-C or above required. Nice to have Skills: OSHA 30 Previous experience with the Union Workforce Key Skills / Words: (at least 6) Safety Manager Safety Supervisor HSE OSHA 30 Data Center Construction Inspection Hazard Bachelor's Degree Requirement: No

My client is a nationally recognized data center owner and developer with a strong footprint across the United States, including Texas, Chicago, and California. With more than 10 years in the industry, the firm has successfully delivered over 3 million square feet of data center projects, specializing in hyperscale, colocation, and cloud environments. They are seeking an experienced Data Center MEP Manager / Coordinator to oversee all MEP and commissioning activities across their data center campuses in Dallas and Austin. Key Responsibilities Lead and coordinate all mechanical, electrical, and plumbing scopes from construction through commissioning and turnover Manage MEP contractors, vendors, and consultants to ensure compliance with design intent, schedule, and quality standards Oversee commissioning activities, including integrated systems testing and final acceptance Act as the primary point of contact for MEP coordination with internal development teams and external stakeholders Identify and mitigate technical risks, drive issue resolution, and support change management Qualifications 5 years of experience in data center construction Strong background in MEP systems and commissioning for hyperscale or colocation data centers Experience working for an owner, developer, or large scale general contractor preferred This is an exciting opportunity for an MEP professional looking to move into an owner side role with long term growth and exposure to large scale data center campuses.

We are seeking a highly hands-on frontline leader to join our organization. Reporting to the Associate Manager of Support, this Platform Support Escalation Lead role is responsible for resolving merchant support tickets, owning critical escalations, and coaching agents in real time. The ideal candidate thrives in high-stakes, high-complexity environments, communicates clearly under pressure, and drives improvements in systems, processes, and knowledge to scale support across thousands of restaurants. KEY RESPONSIBILITIES Work the support queue daily, owning and resolving a broad range of merchant tickets end-to-end. Serve as escalation owner for urgent, complex, and high-impact cases, coordinating across Support, Ops, Product, Engineering, and external partners. Lead by example on ticket quality, speed, and customer communication, especially during downtime or operational disruption. Coach and unblock support agents in real time, building their investigation habits, customer handling skills, and confidence. Contribute to playbooks, internal knowledge, training materials, and process improvements based on live case experience. Strengthen support operations as new channels and coverage expand (e.g., phone/video, extended hours). Participate in daily team meetings and provide input on operational improvements. Drive resolution of novel issues by asking the right questions, engaging stakeholders, and building context quickly. QUALIFICATIONS Strong direct customer-facing support experience in a high-volume environment. Experience supporting customers in high-stakes, high-complexity environments (e.g., operational downtime, financial impact, multi-system dependencies). Prior experience as a team lead, escalation lead, floor lead, supervisor, or manager (formal title not required). Proven ability to coach and raise performance standards through example, not just delegation. Strong ownership mindset; able to push cases through ambiguity and coordinate across teams. Clear and calm communication under pressure; skilled at de-escalating tense situations and setting realistic expectations. Ability to troubleshoot in detail while recognizing patterns and translating them into improvements. NICE TO HAVE Experience supporting POS systems, payments, hardware-enabled products, logistics, or multi-system workflows. Familiarity with support tools and workflows (e.g., Intercom, routing/triage, QA, knowledge management). Comfort with basic technical troubleshooting; networking experience is a plus. Experience improving training content, troubleshooting playbooks, or onboarding materials. WORKING CONDITIONS Fast-paced support environment with direct customer interaction. Requires flexibility to handle urgent escalations and extended coverage hours. Collaboration across multiple teams including Support, Ops, Product, and Engineering.

We are seeking a proactive and detail-oriented Project Coordinator to support distribution-focused project teams. This role provides analytical, coordination, and project support to ensure work is properly authorized and ready for construction. Key Responsibilities Provide analytical and administrative support for projects, including reviewing and processing work order packages and securing required materials. Ensure work is authorized to proceed for construction by validating documentation, approvals, and project readiness. Research, analyze, and interpret project data to identify issues and support problem resolution. Assist in defining and tracking project objectives, timelines, milestones, risks, deliverables, and budgets. Proactively support project teams by addressing needs, sending reminders, and maintaining clear communication. Prepare written communications and take meeting minutes during project and stakeholder meetings. Coordinate with internal teams, external agencies, and project stakeholders to support project execution. Apply project management support principles to maintain organization, accuracy, and workflow efficiency. Qualifications Associate degree in business, technical discipline, or related field, or equivalent combination of education and experience. Required: Two or more years of project support experience. Strong analytical, organizational, and problem-solving skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint). Knowledge of SAP and Primavera P6. Strong written and verbal communication skills with the ability to coordinate across teams. Highly preferred: Utilities industry experience. Preferred: Distribution and/or Transmission line knowledge.

Main Duties / Required: 7 plus years related experience or equivalent role OHSA 30 certification Must meet Motor Vehicle Record requirements. Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite. Familiar with construction management software as needed. Proficient with Microsoft office. AutoCAD, a plus for use with scheduling, spreadsheets, and cost control Proficient in understanding building plans and specifications Team player with field supervision, project management and company administration staff Excellent communication skills. Good understanding of building systems. Thorough knowledge of legal issues and safety standards is essential. Ability to plan and organize a team effort. Good client management and goodwill building ability. Capacity to motivate, lead and boost morale of the teams. Effective time management and logical decision-making ability. Capacity to handle pressure. Willing to travel extensively across multiple sites. Strong focus on quality and safety. Ability to remain calm, focused, and effective under pressure situations. Self-starter with ability to set goals and tasks with strong leadership skills

Candidate Profile Experience: * 3+ years of direct experience in construction safety management. Experience working within a union workforce is highly desired. Prior exposure to data center, telecommunications, or heavy industrial environments is a significant plus. Certifications: OSHA 30-Hour Construction certification is required. Interpersonal Skills: Proven ability to work independently and influence behaviors through clear, persuasive communication and professional presence. Technical Skills: Proficient in the Microsoft Office Suite (Word, Excel, Outlook) for incident reporting and data tracking. Education: High School Diploma (required) with 2 to 5 years of total professional experience. Physical Requirements Ability to navigate active construction sites daily, including walking on uneven surfaces, climbing ladders, and exposure to outdoor weather conditions. Ability to facilitate and document injury/illness cases with high attention to detail.

IDR is seeking a Project Support Coordinator to join one of our top clients for an opportunity in Birmingham, AL. This organization operates within the construction and manufacturing industry, focusing on elevator solutions and project coordination without direct involvement in fieldwork or supervision. The role emphasizes administrative support, documentation accuracy, and effective communication within project teams. Position Overview for the Project Support Coordinator: Serve as a central hub for tracking proposals, submittals, and orders related to elevator projects. Coordinate with vendors, manufacturers, and internal teams to ensure smooth documentation flow and timely updates. Manage and verify schedules, delivery timelines, and payment processes to prevent delays and errors. Maintain precise records and ensure clear communication across all project stakeholders. Support sales and operations with clerical and administrative tasks to uphold process integrity. Requirements for the Project Support Coordinator: Strong administrative or coordination background with attention to detail. Comfortable with repetitive tasks, email communication, and document version control. Excellent written and verbal communication skills, with strong grammar and professionalism. Ability to follow established processes and stay calm under deadlines. Construction exposure is a plus but not required. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row ONSITE

**Federal Project - Applicant must be a United States Citizen with Active or Interim Secret Clearance** Baer is looking for numerous SAP Support SMEs for a 12+-month Federal project. Title: SAP Support SME Location: Remote with travel to one of the following locations: Patuxent River, MD; Mechanicsburg, PA; San Diego, CA; or Norfolk, VA Duration: 12+ months Alignment: W2 or C2C (Vendors Not Permitted) Project Overview: Our client is leading the technical upgrade of their critical Financial and Procurement systems for a major branch of the Department of Defense (DoD), transitioning from SAP ECC to S/4 HANA. The project focuses on a fit-to-standard approach, minimizing customizations and aligning with S/4 HANA's standard configuration. Key efforts include defining requirements for the upgrade and supporting business process re-engineering. Role Overview: Support SMEs focus on user enablement, experience, and data readiness, ensuring users are prepared, supported, and engaged throughout the migration lifecycle. Responsibilities include: Delivering role-based and command-specific training, including over-the-shoulder support. Supporting help desk triage, user inquiries, and issue resolution. Developing and maintaining knowledge base content and engagement materials. Supporting town halls, AMA sessions, and Change Agent communications. Assessing master data quality and developing data cleansing recommendations. Creating UX design mockups and contributing to data catalogs. Exploring AI-enabled support capabilities (e.g., chatbot concepts). Requirements: 7-10+ years in SAP Training, Change Management, UX, Testing, or Data Support roles. Experience supporting SAP S/4 environments preferred. Strong communication, facilitation, and user-engagement skills. Prior DoD or federal ERP program experience required. Army or Navy experience is preferred. Interim or Active Secret Clearance Required. Company Overview: Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions. Baer is an equal opportunity employer including disability/veteran. ALL OPEN JOBS

The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field. The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings. Essential Duties Data Quality Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines. Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff. Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities. Caseload Support Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals. Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers. Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals. Triage, Heat Relief, and Customer Support Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies. Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs. Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry. Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners. Operational Support Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies. Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly. Meetings and Representation Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned. Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items. Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments. Minimum Qualifications High school diploma or equivalency. At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment. Demonstrated experience with data entry and records management in electronic databases or case management systems. Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools. Valid Arizona operator driver license. Level 1 Fingerprint Clearance Card required within three (3) months of hire. Preferred Qualifications Experience with the Homeless Management Information System (HMIS) or similar human services data systems. Experience supporting homeless services, housing programs, or outreach teams. Experience with data quality, reporting, or quality assurance activities. Two (2) years of direct case management experience in a human services setting. Bilingual skills in English and Spanish, including the ability to speak and translate in both languages. Knowledge of trauma-informed care principles and Housing First practices. Supplemental Information Work requires the ability to read and understand regulations, policies, procedures, and program standards. Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division. Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public. No direct supervisory responsibilities. Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors. The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.

** Waystar is seeking a manager to lead the Enterprise Client Support team focused on our Presumptive Charity (PARO), Propensity to Pay, and Agency Manager (AM) products. This role is critical in driving operational excellence, supporting strategic clients, and ensuring high-quality service delivery across financial assistance and agency management workflows. The Manager will oversee a team of Strategic Solutions Analysts (SSAs), providing leadership, mentorship, and strategic direction. This role requires deep expertise in healthcare revenue cycle operations, financial assistance policy interpretation, scoring methodologies, and agency placement processes. **WHAT YOU'LL DO** + Lead and manage a team of SSAs supporting PARO, Propensity to Pay, and Agency Manager clients. + Drive strategic initiatives to improve client experience, support efficiency, and case resolution timelines. + Serve as SME for PARO scoring logic, financial assistance policy interpretation, Agency Manager workflows, and client onboarding. + Oversee escalated client issues, defect case management, and audit support (e.g., CMS 501(r) audits). + Collaborate with cross-functional teams (Product Engineering, Implementation, Finance, Legal, Sales) to resolve complex client issues and drive enhancements. + Ensure all client communications and support activities are documented in Salesforce per internal protocols. + Develop and maintain process documentation, training materials, and performance metrics. + Conduct capacity planning and resource forecasting to support team growth and evolving client needs. + Own hiring, onboarding, and professional development of team members. + Analyze client data and support trends to identify opportunities for proactive outreach and workflow optimization. + Facilitate recurring client meetings, including agenda preparation, open case reviews, and meeting minutes. + Ensure compliance with HIPAA, PHI handling protocols, and Business Associate Agreement processes. + Support strategic initiatives such as financial assistance policy recalibration, PM system transitions, and custom reporting requests. + Provide leadership in client retention efforts, including renewal and upsell/cross-sell strategy support. **WHAT YOU'LL NEED** + Bachelor's Degree preferred. + 3+ years of leadership experience, preferably in healthcare technology or revenue cycle operations. + Experience within Waystar's support organization is strongly preferred. + Exceptional client service and communication skills. + Strong analytical and organizational skills. + Ability to lead by example, mentor team members, and foster a collaborative team culture. + Comfortable managing multiple priorities in a fast-paced environment. + Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word. + Familiarity with Salesforce case management and reporting tools. **ABOUT WAYSTAR** Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (**************************** on Twitter. **WAYSTAR PERKS** + Competitive total rewards (base salary + bonus, if applicable) + Customizable benefits package (3 medical plans with Health Saving Account company match) + We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays + Paid parental leave (including maternity + paternity leave) + Education assistance opportunities and free LinkedIn Learning access + Free mental health and family planning programs, including adoption assistance and fertility support + 401(K) program with company match + Pet insurance + Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Client Operations **Job Type:** Full time **Req ID:** R2888

Waystar is seeking a manager to lead the Enterprise Client Support team focused on our Presumptive Charity (PARO), Propensity to Pay, and Agency Manager (AM) products. This role is critical in driving operational excellence, supporting strategic clients, and ensuring high-quality service delivery across financial assistance and agency management workflows. The Manager will oversee a team of Strategic Solutions Analysts (SSAs), providing leadership, mentorship, and strategic direction. This role requires deep expertise in healthcare revenue cycle operations, financial assistance policy interpretation, scoring methodologies, and agency placement processes. WHAT YOU'LL DO Lead and manage a team of SSAs supporting PARO, Propensity to Pay, and Agency Manager clients. Drive strategic initiatives to improve client experience, support efficiency, and case resolution timelines. Serve as SME for PARO scoring logic, financial assistance policy interpretation, Agency Manager workflows, and client onboarding. Oversee escalated client issues, defect case management, and audit support (e.g., CMS 501(r) audits). Collaborate with cross-functional teams (Product Engineering, Implementation, Finance, Legal, Sales) to resolve complex client issues and drive enhancements. Ensure all client communications and support activities are documented in Salesforce per internal protocols. Develop and maintain process documentation, training materials, and performance metrics. Conduct capacity planning and resource forecasting to support team growth and evolving client needs. Own hiring, onboarding, and professional development of team members. Analyze client data and support trends to identify opportunities for proactive outreach and workflow optimization. Facilitate recurring client meetings, including agenda preparation, open case reviews, and meeting minutes. Ensure compliance with HIPAA, PHI handling protocols, and Business Associate Agreement processes. Support strategic initiatives such as financial assistance policy recalibration, PM system transitions, and custom reporting requests. Provide leadership in client retention efforts, including renewal and upsell/cross-sell strategy support. WHAT YOU'LL NEED Bachelor's Degree preferred. 3+ years of leadership experience, preferably in healthcare technology or revenue cycle operations. Experience within Waystar's support organization is strongly preferred. Exceptional client service and communication skills. Strong analytical and organizational skills. Ability to lead by example, mentor team members, and foster a collaborative team culture. Comfortable managing multiple priorities in a fast-paced environment. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word. Familiarity with Salesforce case management and reporting tools. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Qualifications Knowledge/Experience High School diploma or equivalent required. 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. Experience preferred with troubleshooting of all systems within Operations. Experience preferred with writing and editing of Standard Operating Procedures (SOPs). Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. General working knowledge of the Internet for business use. Ability to multi-task and work in a fast-past, deadline driven environment. Drive for results across service, quality, and continuous improvement. Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. Ability to provide support to different departments and leaders. Lab Specific Qualifications Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. Ability to tolerate extensive periods seated and/or standing. Must possess ability to perform repetitive motions. Ability to lift up to 20 pounds. May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. May be required to handle general laboratory reagents. May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Knowledge/Experience * High School diploma or equivalent required. * 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. * Experience preferred with troubleshooting of all systems within Operations. * Experience preferred with writing and editing of Standard Operating Procedures (SOPs). * Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. * Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. * General working knowledge of the Internet for business use. * Ability to multi-task and work in a fast-past, deadline driven environment. * Drive for results across service, quality, and continuous improvement. * Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. * Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. * Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. * Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. * Ability to provide support to different departments and leaders. Lab Specific Qualifications * Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. * Ability to tolerate extensive periods seated and/or standing. * Must possess ability to perform repetitive motions. * Ability to lift up to 20 pounds. * May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. * May be required to handle general laboratory reagents. * May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

Job Title: DCS Program Maintenance Support Salary: Competitive, Depends on Qualifications Clearance: Secret Travel: CONUS and potential OCONUS Purpose: The purpose of this contract is to provide subject matter expertise through program management, engineering, technical, logistics and knowledge-based services in support of Dry Combat Submersible (DCS) units, Dry Deck Shelters (DDS), Seal Delivery Vehicles (SDV), Shallow Water Combat Submersible (SWCS) and other support equipment to ensure assets are mission ready. Responsibilities (include but not limited to): Assist in the management and sustainment of the DCS vehicles. The work will be associated with DCS to include, design reviews, research and development, construction and fabrication, temporary modifications, maintenance support, quality maintenance processes (technical work documents, formal and controlled work packages), certifications and life cycle including modifications and upgrades. Assist in configuration management and project coordination for DCS life cycle sustainment, as a principal technician consultant and representative for the DCS. Responsible for the technical adequacy and accuracy of work being performed or completed. Ensure all specification requirements are fulfilled by technical standards/specifications to maintain full operation capabilities and certification. Assist in the layout and design of new systems and/or modifications of several extensive existing systems. Assist in the development of specifications for all material procurement, both standard and special. Assist in the preparation of information of DCS technical manuals, training aids, and drawings covering SWCS assigned systems. Ensure all vehicles are tested by performing component and vehicle certifications, reliability, system integrity, operational and system integrated tests required to maintain the system's integrity and certification requirements. Assist in the development and tracking of program configuration management principles, procedures, and software. They will carry out studies of existing development to adapt and develop changes within the DCS program. Requirements and Education: HS Diploma or GED plus ten (10) years related experience or BA/BS and four (4) years related experience. Minimum ten (10) years of experience with U.S. Navy submarines or submersible platforms. Minimum ten (10) years of experience with submarine mechanical and electrical systems or components. Minimum ten (10) years of experience with electrical or mechanical systems. Experience with supply chain or inventory management. Four (4) years of experience knowledgeable about Naval quality assurance programs. Four (4) years of experience knowledgeable about NAVSEA 9290 requirements. Must be able to embark, operate and maintain test support watercraft and experimental vessels in the open ocean or restricted waters to support tests. Secret level Clearance Prior Military experience preferred. About the company: As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Guiding Principles Satisfy the customer - "Exceed expectations." Set the Example - "Be out front." Be Responsive - "Timing is everything" Persevere - "Find a way" Benefits PTP offers a comprehensive benefits program: Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Insurance Long-Term Disability Insurance Supplemental benefits (Cancer and Accident). Employer-sponsored Basic Life Insurance up to $50,000 Employer-sponsored Value Adds - FreshBenies 401(k) with matching Holidays and Annual Leave 11 Paid Holidays 120 hours PTO accrual

The Program Manager (PM) is a Legion Systems employee and will support the Evocati JV's contract efforts for the Army National Guard (ARNG) Training and Range Support Program. The technical support services for this effort include support to the Army National Guard's Training Aids, Devices, Simulators and Simulations (TADSS), Regional Virtual Training Program (RVTP) and Sustainable Range Program (SRP) by conducting integrated logistical support located throughout the United States and its Territories to Active United States Army, Army Reserves, National Guard, Army ROTC, other Department of Defense (DoD) and Federal Agencies. Specific duties may include, but are not limited to: Provide complete program management support that fully integrates management, control, and documentation during all phases of contract requirements. Serve as the principal point of representation and liaison to the Government, the Contracting Officer's Representative (COR), Alternate Contracting Officer's Representative (ACOR), government management personnel, Teaming partners, and customers. Ensure contract personnel have knowledge of current policies, procedures, regulations and doctrine. Support the ARNG in its mission, and provide support services in the following specific task areas: Training Center Support Operations TADSS Data Analysis (TDA) Regional Virtual Training Program Sustainable Range Program (SRP) Prepare Monthly Status Report (MSR) Prepare and Distribute ARNG TRS Program Quarterly Newsletter Prepare Trip Reports Manage Travel and Purchasing (Travel Authorization Request (TAR) and Request to Initiate Purchase (RIP)/Consent to Purchase (CTP)) Requests Coordinate and facilitate quarterly Program Management Reviews (PMR) Range Operations Work Plan (ROWP) Provide Transition Plan Service Contract Reporting Establish and Maintain a Quality Control Plan Requirements Required Qualifications: Shall have minimum of 8 years' experience in functional operations of ARNG training support, Army training support, and Training Support Enterprise. Experience shall include: Planning, Programming, Budgeting, and Execution System (PPBES); Training Program Evaluation Group (TT-PEG) processes and procedures; Army's Sustainable Range Program to include the Range Complex Master Planning process; and Army's Soldier Training Support Program; knowledge of fielded TADSS and the TS-MATS system. Minimum of five years of experience within the past 10 years of Information Resource Management (IRM) experience managing an integrated network with diverse users. Shall have the appropriate valid licensing and training required by state and federal laws and regulations to operate Government Owned or Leased Vehicles (i.e. GSA lease) and/or forklift machinery prior to and throughout the contract performance. Clearance: Able to get a DoD SECRET Clearance Location / Places of Performance: Camp Shelby, MS - Primary Location Camp Atterbury, IN Idaho Training Center (Gowen Field/Orchard TS, ID) Camp Blanding, FL Los Alamitos, CA Fort Barfoot, VA Fort Chaffee, AR Camp Ripley, MN Fort Indiantown Gap (FTIG), PA Camp Grayling, MI Camp Roberts, CA Travel: Travel will be required

Part-time, Contract Description Status: Filled - Accepting Applications for Ready Replacement Pool (RRP) consideration. Prevailance is seeking an experienced and mission-focused professional to provide Navy Lessons Learned Program Support to Naval Information Forces (NAVIFOR) Information Warfare (IW) Type Commander (TYCOM) as a Business System Analyst. This is a part-time role. NAVIFOR exercises responsibility as the Navy's IW TYCOM to organize, man, train, equip, and maintain Navy IW Forces, and related activities to the required levels of current readiness afloat and ashore. The Analyst will contribute to the development, maintenance, and execution of the Navy Lessons Learned Program for the IW Community, capturing lessons and best practices for information sharing, available for use by all participating organizations. Key Responsibilities: Support the NAVIFOR Navy Lessons Learned Program Manager in reviewing, validating, and processing fleet submissions within the Navy Lessons Learned Information System (NLLIS) Support NAVIFOR in the development, maintenance, and execution of the Navy Lessons Learned Program for the IW Community to capture lessons and best practices for information sharing, available to all organizations participating in the program Provide subject matter expertise on lessons learned collection requirements within NAVIFOR's span of control Assist in the collection, processing, and review of IW lessons learned and best practices within NAVIFOR's span of control Provide expertise and recommendations on corrective actions for NAVIFOR-specific issues based on trends in lessons learned and post-deployment briefs Requirements Qualifications: Minimum of three (3) years of experience supporting the Navy Lessons Learned Program Manager, including reviewing, validating, and processing Fleet submissions within the NLLIS Demonstrated experience providing subject matter expertise on lessons learned collection requirements and processes Proven experience assisting in the collection, processing, and analysis of Information Warfare (IW) lessons learned and best practices Experience providing expertise and recommendations on corrective actions for identified issues based on lessons learned trend analysis and post-deployment briefs Strong analytical and problem-solving skills, with the ability to identify trends and derive actionable insights Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Effective oral and written communication skills, with experience communicating analysis and recommendations to diverse stakeholders Desired: Familiarity with the organization and hierarchy of the Navy rank and grade structure Knowledge of Navy terminology and Information Warfare operational concepts Education: Bachelor's Degree in a relevant field (e.g., Operations Research, Operations Management, Applied Psychology, or a related discipline) Clearance: Must possess and maintain a Top Secret / SCI Clearance If you meet these qualifications and are ready to make an impact, we encourage you to apply today! Prevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Recognized as a Top Workplace in 2025, Prevailance fosters a supportive, mission-driven environment for its team members. We provide a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include: Medical Insurance TriCare Supplemental Dental Insurance Vision Insurance Life & Accidental Death & Dismemberment (AD&D) Coverage 401(k) Plan with Company Matching Contributions Paid Time Off (PTO) 11 Paid Holidays Education Reimbursement Program Computing Device Reimbursement Program Prevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant.

Yorktown Systems Group is seeking a highly qualified Command Language Programs (CLP) Support person to support FORSCOM Language and Culture program that is creative and flexible to meet the unique instruction needs of commanders requiring language and/or culture related capabilities for their personnel. The program's courses/training events do not have rigid Programs of Instruction (POIs) but rather use the Interagency Language Roundtable (ILR) proficiency level descriptions, as well as current theories and teaching methodologies in the fields of Second Language Acquisition (SLA) and Adult & Continuing Education, as a framework for the development of POIs, lesson plans, activities, etc. Specific duties may include, but are not limited to: Manages and executes CLP support across FORSCOM environment with each task order requiring TDY trips to support this task. This support includes being prepared to be on ground to support units with the appropriate level of knowledge/expertise/tools and providing guidance/ assistance to FORSCOM units to ensure continuity of effort. Provide administrative support to the military CLPM for maintenance of the linguist skills database, specifically ILTPs. Review historical data in the database to provide feedback on the effectiveness of the CLP and make recommendations. Maintain correspondence related to the CLP, such as the CLP SOP. In support of the CLPM, monitor ILTPs, to assess progress and recommend adjustments to training then review with the linguist at least quarterly. Maintain links to all relevant publications, such as AR 11-6, DA PAM 11-8, DA Form 330, and other regulatory requirements. Support self-study initiatives in the ILTP and monitor program schedule. Review student survey results, ODA results, and attendance results at the end of each class with the CLPM and contract manager to prepare summary minutes and recommendations based on the meeting. Coordinate and recommend language resources, publications, software, and other items pertinent to the operation of the CLP. Provide command level briefs, ILTPS, and general support to the CLP and staff, as requested. Requirements Required Qualifications: Shall have military experience, preferred military linguist and knowledge of Command Language Programs (CLP), that have additional expertise in manipulating excel spreadsheets, Microsoft Schedule, web-based systems, PowerPoint, and other software programs. Shall have excellent communication, organizational skills, and leadership skills to work effectively with government and contract staff and understands the parameters inherent in each category. Expertise in providing customer service, staff support, and resource/facilities functions. Organizational skills for controlling and maintaining an extensive inventory of materials, publications, equipment, and other assigned facility resources. Ability to assist customers (in person, via email or phone) in the selection and checkout of materials (per local Government policy) and orientation to the use of language facility resources. Ability to support staff and instructors with such administrative functions as copying, typing, duplication of classroom materials such as A/V and multi-media, training aids, classroom setup and tear down, coordination with the COR for supplies, and other similar tasks. Coordination expertise for the scheduling of facility resources and learning activities/events, as well as the ability to track and monitor the use of facility resources. Ability to generate word-processed or data-based reports on attendance, inventories, scheduling, etc. Clearance: Required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation Location: Multiple locations: Fort Stewart, Fort Bragg, Fort Drum, Fort Riley Travel: Required to travel CONUS and OCONUS (Hawaii, Alaska, and US Territories) Compensation & Benefits: Yorktown Systems Group, Inc. offers full time employees a competitive and robust compensation package with a salary starting at $57,000.00 per year in this role. Additionally, employee and family health plans (medical, dental, and vision) are available, as well as paid time off, life insurance, and 401K options.

Job DescriptionLocation: Port Hueneme, CA (with potential CONUS/OCONUS travel) Clearance: Active DoD Secret Clearance About the Role: The Program Manager III provides senior-level leadership and Integrated Product Support (IPS) services for NAVSEA / NSWC Port Hueneme Division programs. This role oversees planning, execution, and delivery of lifecycle logistics, engineering, and sustainment activities that support Navy combat systems and fleet readiness. Key Responsibilities: • Lead overall planning, execution, and performance of IPS tasking. • Manage schedules, budgets, risks, resources, ROMs, and performance reporting. • Conduct biweekly meetings with Government stakeholders and prepare required documentation. • Support RMS, C&L, Product Support Management, Configuration Management, and Technical Data deliverables. • Oversee development of logistics planning documents including LCSP, ILSP, ALSP, IMS, WBS, and product summaries. • Support provisioning, supply support, DMSMS/obsolescence management, spares modeling, and fleet logistics coordination. • Lead MP&T analysis, curricula development, NTSP development, and shipboard/shore training execution. • Ensure compliance with Navy technical data and CM standards including S1000D, TMMP, and OPSEC requirements. • Support technical manuals, engineering drawings, and configuration audits across Navy systems. Required Qualifications: • Active DoD Clearance and Bachelor's degree in a technical or managerial discipline. • 15+ years of program/project management experience. • Experience in IPS, RMS, configuration management, technical data, provisioning, supply support, DMSMS, training systems, and maintenance planning. • Strong communication and stakeholder engagement skills. • Ability to travel CONUS/OCONUS as required. Desired Skills: • Knowledge of Navy logistics and lifecycle systems (N-ERP, MBPS, ICAPS, CDMD-OA, ILSMIS). • Experience supporting NAVSEA/NSWC or fleet combat system programs. • Familiarity with S1000D, Windchill, NDE, and PLM systems. • Ability to work independently within government facilities. Why Join Us: This senior role directly supports the U.S. Navy mission to sustain and modernize combat systems. Work with experts across engineering, logistics, and program offices to improve fleet readiness and lifecycle performance. Powered by JazzHR Wyia6wPSam