Service Specialist jobs at Osborne Association - 110 jobs

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. * **This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. DCWP's Licensing Division seeks an Assistant Supervisor with strong customer service, communications, and organizational skills to process applications for categories the Agency licenses, including but not limited to, the new Hotel License Category. Under the supervision of the Supervisor, the Assistant Supervisor will assist in managing the day-to-day operations of the Unit. Key responsibilities will include, but are not limited to: - Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records; furnishing information to licensing applicants; and processing applications as needed. - Check records for accuracy of information and for conformity with established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person and via phone. - Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license. - Answer telephone calls, emails and written correspondence and communicate applicant information. - Attend seminars, meetings and/or trainings. - Follow all division and agency policies and procedures. - Perform all relevant and related Licensing tasks as assigned when needed. CLERICAL ASSOCIATE - 10251 Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. DCWP's Licensing Division seeks an Administrative Services Specialist/Clerical Associate to work in its Administrative Services Unit. The Administrative Services Unit supports the processing of thousands of DCWP and New York City Department of Health and Mental Hygiene (DOHMH) license applications each year. In providing support to the Licensing Division, the Administrative Services Unit handles personnel, training, recruitment, budget, purchasing, contract, technology, database system issues, communications, supplies, and other administrative issues. Key responsibilities will include, but are not limited to: - Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records; furnishing information to licensing applicants; and processing applications as needed. - Check records for accuracy of information and for conformity with established policy and procedures. - Under supervision, prepare and monitor reports. - Provide high-volume customer service to licensing applicants in person and via phone. - Onboard and offboard Employees for the Licensing Division. - Maintain and restock supplies for the Licensing Division. - Monitor and provide training to other staff. - Attend seminars, meetings and/or trainings. - Follow all division and agency policies and procedures. - Perform all relevant and related Licensing tasks as assigned when needed. CLERICAL ASSOCIATE - 10251 Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 55 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. The Real Estate Services (RES) division of DCAS supports the operations of the government of the City of New York by providing services for the City's real estate needs. RES is responsible for the space planning and management of 37 million square feet, Citywide acquisitions (lease or purchase), sales and other dispositions of City-owned real estate, architectural design and project management, zoning and land use analyses, disposition of 15,000 City-owned lots, property valuation, and financial analysis of real estate transactions. The RES Leasing unit is responsible for finding space for City agency operations and negotiating leases and licenses on behalf of the City as a tenant in buildings that are privately-owned. Leasing's mandate is to negotiate cost effective leases and license agreements and shepherd them through the DCAS process on a timely basis. The transactions must satisfy the client agency's requirements and must conform to the City's policies and procedures. We are seeking to hire two Transaction Specialist. - Responsibility #1: Work with Transaction Managers to research and analyze market comparables, and other market data to assist in lease negotiations. - Responsibility #2: Assist the Transaction Managers in preparing requests and forms related to the lease or license process. - Responsibility #3: Maintain and update various department databases. - Responsibility #4: Assist in creating and distributing project status reports and other reports. - Responsibility #5: Prepare the close-out files related to leases or licenses that are fully executed. - Responsibility #6: Help Transaction Managers to organize meetings with internal staff, agencies and outside entities. - Responsibility #7: Assist the Transaction Managers in drafting correspondence, term sheets and other basic leasing items. - Responsibility #8: Participate in meetings to obtain information or provide updates to the attendees. - Responsibility #9: Assist in the follow up to obtain “deliverables” for meetings such as the ARC meetings. - Responsibility #10: Work on ad hoc Leasing Department initiatives and processes. - Responsibility #11: Assist Transaction Managers or other staff to prepare for City Planning public testimony regarding the acquisition of real property on behalf of the City. - Responsibility #12: Assist in the preparation and presentation of Acquisition Review committee (ARC) packages and its required documentation. - Responsibility #13: May assist in overseeing College Aides - Responsibility #14: Act as a Transaction Manager for assigned lease projects. - Responsibility #15: Review estoppel and SNDA requests for accuracy. Flexible Work Update: This position may be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between City and CWA1180. To Apply: Only individuals who are currently serving permanently in the title of Principal Administrative Associate or reachable on the Principal Administrative Associate civil service list may apply. Please go to **************** or *************** for current NYC employees and search for Job ID #697923. NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. PRINCIPAL ADMINISTRATIVE ASSOC - 10124 Qualifications 1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 01/15/26 Applications Due01/30/26 Vacancy ID207379 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPYes AgencyTaxation & Finance, State TitleTaxpayer Services Specialist 1 (NYHELPS) Occupational CategoryOther Professional Careers Salary Grade14 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $53764 to $68630 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 299 Old Niskayuna Rd (Wade Road) City Latham StateNY Zip Code12110 Duties Description Under higher level supervision, the Taxpayer Service Specialist 1(TSS 1) must be able to perform a variety of administrative and paraprofessional activities that support the work in the Office of Real Property Tax Services. The incumbent must be able to perform the following essential functions: * Maintain confidentiality of information; exercise patience and good judgment in dealing with internal/external customers. * Assist taxpayers or their representatives with STAR registrations or protests either written or by telephone. Effectively educate the taxpayer or representatives to realize the resolution of the question or protest. * Review taxpayer accounts and registrations and determine eligibility * Access pertinent information from various databases and processing systems to identify and accurately resolve taxpayer issues related to property tax freeze, property tax relief and STAR checks. * Review and make determinations on appeals filed by homeowners regarding eligibility for STAR benefits and property tax credit programs. * Act independently to research and resolve complex issues within specific timelines. * Multi-task and prioritize assignments; organize workload and files for all assignments. * Be detail-oriented and follow through with all aspects of assignments through completion. * Use various spreadsheets for tracking a wide variety of assignments. * Communicate effectively via written, telephone and face to face contact with Department staff and management. * Cross train with other staff and provide back-up for other staff if necessary. * Adhere to the time and attendance rules and regulations of the Department. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS): For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS: ? Taxpayer Services Specialist Trainee 1 Associate's degree or completion of 60 semester credit hours ? Taxpayer Services Specialist Trainee 2 Associate's degree or completion of 60 semester credit hours and one year of experience testing tax processing systems and/or resolving tax return processing errors. ? Taxpayer Services Specialist 1 An associate's degree or completion of 60 semester credit hours and two years of experience testing tax processing systems and/or resolving tax return processing errors. This title may be filled as a two-year traineeship: * Trainee 1, equated to SG- 11: Starting salary $45,494 . * Trainee 2. Equated to SG-13: Starting salary $50,844 * Journey level Taxpayer Services Specialist 1, SG-14: Starting salary $53,764. PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS SHOWING PROOF OF ASSOCIATE'S DEGREE OR 60 SEMESTER CREDIT HOURS WITH YOUR APPLICATION. 1. Your name 2. School name 3. Degree was awarded 4. Date degree was awarded 5. Foreign degrees must have an approved evaluation: ******************************************* Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your resume; your resume must describe in detail how your experience meets the minimum qualifications described above. Omissions or vagueness may not be interpreted in your favor. Failure to provide acceptable transcripts when educational credentials are required will result in disqualification. Note: Advanced Placement in a traineeship is at the discretion of the hiring agency. ______________________________________________________ COMPETITIVE MINIMUM QUALIFICATIONS * Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations. OR * Reachable on the appropriate eligible list for this title and location. Additional Comments This position is located in Latham, NY at our Wade Road office. PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS SHOWING PROOF OF ASSOCIATE'S DEGREE OR 60 SEMESTER CREDIT HOURS WITH YOUR APPLICATION. New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception. PLEASE NOTE: Hours are based on business need and will be discussed during the interview. Newly hired employees will be eligible to telecommute after the specified training period. Some positions may require additional credentials or a background check to verify your identity. Name Recruitment Team 2 Telephone Fax Email Address ******************************* Address Street W A Harriman State Office Campus City Albany State NY Zip Code 12227 Notes on ApplyingQualified Candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume and cover letter. *********************************************** * Former and current NYS employees may be contacted for their social security number for verification purposes.

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 11/14/25 Applications Due02/14/26 Vacancy ID202670 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPNo AgencyEmpire State Development, NYS TitleHelpdesk Services Specialist Occupational CategoryOther Professional Careers Salary GradeNS Bargaining UnitNone listed Salary RangeFrom $64000 to $65508 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 625 Broadway City Albany StateNY Zip Code12245 Duties Description *Applicants MUST submit a cover letter with resume to be considered. * This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. * Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: * Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned. * Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment. * Support end-users with remote access on desktops/laptops and mobile devices across platforms. * Knowledgeable in VDI (Virtual Desktop Infrastructure) * Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required). * Assist end-users in developing working knowledge of systems running on LAN. * Prepare SOPs and user instructions as needed. * Ability to train and conduct new-user orientations on both hardware and software as requested. * Point person for all mobile and wireless devices including set-up, deployment, and user support. * User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences. * Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed. * Collaborate with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary. * Perform tasks and functions as required by supervisor. * Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment. * Occasional travel to the various ESD offices may be required. Minimum Qualifications Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications. Additional Comments Salary range as specified. Comprehensive Benefits Package. Some positions may require additional credentials or a background check to verify your identity. Name Jane Martinez - HR Trainer/Talent Acquisition Specialist Telephone N/A Fax N/A Email Address ****************** Address Street 655 Third Avenue City New York State NY Zip Code 10017 Notes on ApplyingExternal Candidates: Please attach cover letter and resume. To apply copy & paste URL in browser: ********************** Internal Candidates: Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for consideration WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 11/14/25 Applications Due02/14/26 Vacancy ID202674 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPNo AgencyEmpire State Development, NYS TitleHelpdesk Services Specialist Occupational CategoryOther Professional Careers Salary GradeNS Bargaining UnitNone listed Salary RangeFrom $58666 to $67000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County New York Street Address 655 Third Avenue City New York StateNY Zip Code10017 Duties Description *Applicants MUST submit a cover letter with resume to be considered. * This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. * Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: * Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned. * Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment. * Support end-users with remote access on desktops/laptops and mobile devices across platforms. * Knowledgeable in VDI (Virtual Desktop Infrastructure) * Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required). * Assist end-users in developing working knowledge of systems running on LAN. * Prepare SOPs and user instructions as needed. * Ability to train and conduct new-user orientations on both hardware and software as requested. * Point person for all mobile and wireless devices including set-up, deployment, and user support. * User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences. * Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed. * Collaborate with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary. * Perform tasks and functions as required by supervisor. * Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment. * Occasional travel to the various ESD offices may be required. Minimum Qualifications Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications. Additional Comments Salary range as specified. Comprehensive Benefits Package. Some positions may require additional credentials or a background check to verify your identity. Name Jane Martinez - HR Trainer/Talent Acquisition Specialist Telephone N/A Fax N/A Email Address ****************** Address Street 655 Third Avenue City New York State NY Zip Code 10017 Notes on ApplyingExternal Candidates: Please attach cover letter and resume. To apply copy & paste URL in browser: ********************** Internal Candidates: Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for consideration. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity. Your Team: The mission of the Office of Housing Access and Stability (HAS) is to ensure fair, efficient, and transparent access to affordable housing. HAS provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. HAS is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings. HAS consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serve over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care-Shelter Plus Care (CoC-SPC), NYC 15/15, Housing Access Voucher Program (HAVP) and HOME Tenant-Based Rental Assistance (HOME TBRA). Your Impact: The Housing Access Voucher Program (HAVP) is a New York State funded tenant-based rental subsidy program that supports low-income families and individuals who are homeless, facing eviction, or are at imminent risk of losing their housing due to domestic violence or hazardous living conditions. The program would be available to New Yorkers who may be ineligible for local or federal rental assistance programs. HAVP would help low-income New Yorkers achieve stability and retain permanent housing by subsidizing their rent. Tenants would contribute 30% of their monthly income toward the rent, and the program covers the remaining amount. Through this support, HAVP provides a critical pathway out of homelessness and protects tenants at immediate risk of displacement. Your Role: Applicants who receive an HAVP voucher will search for a housing unit to rent. When they've located that unit, the property owner will be asked to complete and return the HPD HAVP Owner Package. The Owner Package collects the information needed to process and approve a housing unit and the property owner to receive a subsidy contract and the monthly payments. The Owner Services Unit receives, reviews and processes the submitted Owner Packages. Upon receipt of a completed HAVP Owner Package, the Owner Services Specialist, confirms property ownership, registers the owner for payments, determines the reasonable rent for the unit and initiates the scheduling of a Housing Quality Standards (HQS) inspection of the unit. In addition, the Owner Services Specialists provide general program support to participating owners and assist with periodic transactions such as property sales, owner contact information changes, and property management changes. The HAVP Owner Services Specialist for the Division of Tenant & Owner Resources will be responsible for, but not limited to, the following: - Complete Rent Reasonableness determinations - Review HPD Owner Packages for completeness - Determine owners' eligibility to participate in the HPD subsidy program. - Register owners with NYC vendor systems to receive HPD subsidy payments - Process owner's changes of address/ownership request - Coordinate with the inspection unit to schedule inspections - Provide customer service to property owners and their staff - Attend mandatory trainings Preferred skills: - Excellent Communication Skills (both orally and in writing) - Strong Customer Service Focus - Proficiency in Word, Excel and Access - Ability to perform accurate and detailed mathematical calculations - Bilingual a Plus - Rental Subsidy experience a Plus COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

About HPD, the Office of Housing Access and Stability: The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City's complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings. Your Team: At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD's rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved. Your Impact: HPD's Division of Tenant & Owner Resources (DTOR) is responsible for the administration of rental subsidy programs that include Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)-Shelter Plus Care (SPC) and NYC 15/15. Through these programs, HPD serves over 40,000 households and 9,000 landlords in all five boroughs. DTOR is responsible for the initial application screening; confirming eligibility requirements; briefing applicants; and issuing vouchers. DTOR also monitors tenant and landlord compliance of their obligations under each program and continues to administer the ongoing subsidies throughout their participation. These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: - Manage a caseload of assisted or applicant households - Initial voucher application screening - Determination and verification of eligibility - Client or owner briefings (internal and external meetings) - May perform community outreach to assist Section 8 participation - Prepare and send appropriate correspondence, track responses - Document case files and electronic records, file preparation - Rent calculations - Complete Rent Reasonableness determinations - Attend mandatory trainings Preferred skills: - Excellent Communication Skills (both orally and in writing) - Strong Customer Service Focus - Computer Proficiency - Bilingual a Plus - Section 8 or other Rental Subsidy experience a Plus COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

The New York County District Attorney's Office has an immediate opening for an Engagement Specialist in the Early Engagement Case Support Unit (EECU). In this position the Engagement Specialist's primary responsibility is to obtain signed supporting depositions from police officers, and other law enforcement personnel. Responsibilities include but are not limited to: * Contact police officers, detectives, investigators from all Manhattan precincts/commands to obtain a supporting deposition. * Fax, e-mail deposition to police officers/precincts. * Organize and file supporting depositions in court. * Consult with Assistant Supervisor, Deputy Director, Director, on sensitive cases, or cases needing legal advisement. * Ensure follow-up is completed on all cases. * Manage and maintain tracking (PCS) database. * Produce weekly statistical reports. * Identify/track trends of individual precincts/command's compliance rate with sending signed supporting depositions. * Establish rapport with each precinct, command, and Liaison in a professional customer service-related approach. * Explain why the supporting depositions are essential to the case and provide case information if needed. * Liaise with police officers and Assistant District Attorneys and provide essential information. * Ability to handle high caseload and set priorities. * Perform designated tasks under pressure in a fast-paced environment. * Detail oriented and self-motivated and able to multi-task. * Responds promptly to incoming calls and e-mails, including the 'rollover' line and voicemails. * Strong attention to detail and follow-up. * Works collaboratively and cooperatively with staff in a team-oriented environment. * Strong organizational and computer skills. * Professional interaction with all levels of staff, and law enforcement personnel. * Perform related tasks as assigned. In addition to the Minimum Qualification Requirements, candidates must possess the following: * Bachelor's degree from an accredited college. Preferred Requirements/Skills: * Experience working with law enforcement. * Strong administrative history. * Spanish/ASL proficiency a plus. * Training and/or experience in customer-service. * Must be able to perform under pressure in a fast-paced environment, detail oriented, self-motivated, and able to multi-task. * Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment. * Strong organizational and computer skills. * Ability to follow directions and apply proper policies, procedures and guidelines. * Ability to handle high caseload, set priorities and manage time accordingly. * Ability to work overtime, flexible hours. * Ability to interact with all levels of staff and various law enforcement personnel. How to Apply: * Apply with a Cover Letter & Resume. Hours/Shift: * Monday - Friday, 9:00 am - 5:00 pm. * Ability to work overtime and flexible hours including evenings, and weekends. Additional Information: * Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position. * Looking for candidates that could commit to one (1) year to the hiring unit. * Authorization to work in the United States is required for this position. Minimum Qualification Requirements: * High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or * Education and/or experience which is equivalent to "1" above. Public Svc Loan Forgiveness: * As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ***************************** Residency Requirement: * City Residency is not required for this position. The New York County District Attorney's Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

At Arc Herkimer, company culture is everything! The more we can support YOU, the more YOU can support people with disabilities. Arc Herkimer is looking for a Clinical Services Specialist (CSS). Starting rate $19.75/hr. Qualifications: High school diploma/GED and three years' experience with individuals with development disabilities. 18+ years old, with agency-approvable driver's license. Must have a working vehicle and willingness to drive personal vehicle. If you LOVE working with people, this job is for you! Make a positive impact in your community & others' lives as a Clinical Services Specialist. You will ensure the delivery of quality services and supports through clinical services and advocacy, and act as a resource to staff. Assisting individuals during a time of behavioral crisis and determining if further services or supports are needed. Attend or facilitate, and advocate on the individual's behalf at clinical consults, team meetings and person-centered planning meetings. Facilitate the development of Behavior Support Plans (BSPs), Monitoring Plans (MPs) and the Functional Behavioral Analysis (FBA) process with a licensed professional. Facilitate assessments for persons supported; ensure staff understand and have the knowledge to implement such plans. Provide companionship, assist in emergency situations, and maintain health & wellness Work in a small, comfortable non-profit setting throughout the Mohawk Valley - Herkimer, Mohawk, Ilion, Frankfort, Little Falls, or Dolgeville. In addition to your typical benefits, as a CSS you can receive: Tuition assistance Professional development through mentorship, insight to management, webinars, and more Employee discounts at local area businesses VERY generous PTO program with unlimited rollover - accrual increases with longevity Sick bank Free counseling services Emergency fund assistance Health, dental, and vision insurance, as well as other great benefits Our leadership team is hands-on and create an environment for you to thrive at work through mentorship, exciting events, and teambuilding! Affirmative Action/Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Policy Statement Arc Herkimer values diversity and seeks to sustain an environment in which the unique talents of each individual can flourish and contribute to the Arc Herkimer mission. It is the policy of Arc Herkimer not to discriminate against any employee or qualified applicant for employment on the basis of their race, color, religion, age, sex, national origin, marital status, disability, veteran status, military status, sexual orientation, gender identity or expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, domestic violence victim status, ancestry, ethic group identification, traits historically associated with race, citizenship, creed, marital status, familial status, reproductive health decision making, and all other categories protected by applicable federal, state, or local law, including a known relationship or association with any member of a protected class. This policy shall apply to all employment actions, including but not limited to recruitment, advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination of employment, rates of pay or other forms of compensation, and selection for training/development at all levels of employment. Arc Herkimer prohibits discrimination by or against employees, interns, representatives, vendors contractors, and all other persons doing business with or for the agency. The agency is committed to Equal Employment Opportunity (EEO) and Affirmative Action in all aspects of its business and will utilize affirmative action to make employment decisions so as to further the principle of equal employment opportunity.

Job Description At Arc Herkimer, company culture is everything! The more we can support YOU, the more YOU can support people with disabilities. Arc Herkimer is looking for a Clinical Services Specialist (CSS). Starting rate $19.75/hr. Qualifications: High school diploma/GED and three years' experience with individuals with development disabilities. 18+ years old, with agency-approvable driver's license. Must have a working vehicle and willingness to drive personal vehicle. If you LOVE working with people, this job is for you! Make a positive impact in your community & others' lives as a Clinical Services Specialist. You will ensure the delivery of quality services and supports through clinical services and advocacy, and act as a resource to staff. Assisting individuals during a time of behavioral crisis and determining if further services or supports are needed. Attend or facilitate, and advocate on the individual's behalf at clinical consults, team meetings and person-centered planning meetings. Facilitate the development of Behavior Support Plans (BSPs), Monitoring Plans (MPs) and the Functional Behavioral Analysis (FBA) process with a licensed professional. Facilitate assessments for persons supported; ensure staff understand and have the knowledge to implement such plans. Provide companionship, assist in emergency situations, and maintain health & wellness Work in a small, comfortable non-profit setting throughout the Mohawk Valley - Herkimer, Mohawk, Ilion, Frankfort, Little Falls, or Dolgeville. In addition to your typical benefits, as a CSS you can receive: Tuition assistance Professional development through mentorship, insight to management, webinars, and more Employee discounts at local area businesses VERY generous PTO program with unlimited rollover - accrual increases with longevity Sick bank Free counseling services Emergency fund assistance Health, dental, and vision insurance, as well as other great benefits Our leadership team is hands-on and create an environment for you to thrive at work through mentorship, exciting events, and teambuilding! Affirmative Action/Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Policy Statement Arc Herkimer values diversity and seeks to sustain an environment in which the unique talents of each individual can flourish and contribute to the Arc Herkimer mission. It is the policy of Arc Herkimer not to discriminate against any employee or qualified applicant for employment on the basis of their race, color, religion, age, sex, national origin, marital status, disability, veteran status, military status, sexual orientation, gender identity or expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, domestic violence victim status, ancestry, ethic group identification, traits historically associated with race, citizenship, creed, marital status, familial status, reproductive health decision making, and all other categories protected by applicable federal, state, or local law, including a known relationship or association with any member of a protected class. This policy shall apply to all employment actions, including but not limited to recruitment, advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination of employment, rates of pay or other forms of compensation, and selection for training/development at all levels of employment. Arc Herkimer prohibits discrimination by or against employees, interns, representatives, vendors contractors, and all other persons doing business with or for the agency. The agency is committed to Equal Employment Opportunity (EEO) and Affirmative Action in all aspects of its business and will utilize affirmative action to make employment decisions so as to further the principle of equal employment opportunity. Powered by JazzHR spih W5ZH0I

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 12/15/25 Applications Due03/16/26 Vacancy ID204968 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPYes AgencyGeneral Services, Office of TitleBusiness Services Center Representative 1 - VID 204968 Occupational CategoryOther Professional Careers Salary Grade11 Bargaining UnitASU - Administrative Services Unit (CSEA) Salary RangeFrom $47695 to $58447 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 1220 Washington Avenue City Albany StateNY Zip Code12226 Duties Description The incumbent of this position will work primarily in one of the Business Services Center Finance or Human service lines. All service lines operate in a customer service-oriented environment using continuous improvement tools. Duties typical of this position include, but are not limited to: * Have a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them. * Process service line specific transactions in accordance with standard work and the service line service level agreement. * Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information. * Resolve difficult processing errors, identify processing system user needs and other more complex transactions. * Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes. * Have a working knowledge of the BSC ticketing system. * May assign work to lower-level processing staff, as needed. * Consistently provide quality customer service to all BSC customers. Notes: * There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period. At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position. Minimum Qualifications NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position: Required experience: Customer service experience in a position with primary responsibility providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts - 2 years required. Human resources or business office experience in a position with responsibility for the following: accounts payable, accounts receivable and/or bookkeeping, processing payroll transactions, processing travel expense reports and/or reimbursements, processing transactions for personnel, benefits, and/or time and attendance, reviewing purchasing requisitions, and initiating and processing purchase orders - 1 year required. Applicants meeting the customer service criteria, and 30 semester credit hours will be credited with one year of the required experience. Applicants meeting the human resources/business office criteria, and 30 semester credit hours will be credited with six months of the required experience. Applicants with 60 semester credit hours or more will fully meet the experience requirements. Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 9 and eligible for transfer under Section 70.1 of the Civil Service Law. Examples of non-qualifying experience include but are not limited to: Experience limited to positions such as cashier, supermarket clerk, department store clerk, greeter, retail clerk, forms processor, bartenders, wait staff, fast food worker, restaurant worker, hair stylist, receptionist, transferring calls or taking messages, data entry forms processing, taxi operator/driver, bus driver, mental health aide, direct care or home health aide, social worker, counselor, gas station attendant, officer, security guard. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGS's EEO/AA statement and benefits joining Team #OneOGS, please visit ********************************* NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/ARG Telephone ************ Fax ************ Email Address ******************** Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on ApplyingPlease submit a resume and cover letter to ******************** detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the

Employment Specialist Department: Developmental Disabled Vocational Support Services (90900) Report to: Program Director Hours: Full Time 35 hours per week; Day shift M-F Salary Range : $45,000 to $45,000 FLSA Status: Non-Exempt ABOUT BCS: Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 27+ locations and 400 employees BCS serves more than 20,000 individuals a year. Position Summary: The Employment Specialist assists individuals with developmental disabilities develop work readiness skills necessary to secure and maintain community-based employment. Responsibilities: Run work readiness groups utilizing The Fed-Cap Get Ready! Curriculum and other Vocational-base modules and curriculums. Provide individual counseling and case management services. Provide supervision at the volunteer sites and workplace. Maintain client charts and assure all documents are up to date and organized cohesively. Complete daily progress notes and maintain daily attendance via APRICOT Database System. Complete monthly reports and other required documentation before deadlines. Complete Initial/Semi-Annual vocational plans, satisfaction surveys etc. Maintain ongoing contact with referral sources and other service providers. Prepare a referral packet for ACCES-VR, OPWDD services as applicable. Participate in vendor fairs and other program recruitment events as necessary. Complete intakes for the DDVSS program. Other responsibilities as needed. Qualifications: BA degree in the Human Services related field. Experience working with the developmentally disabled population. Counseling skills required. Good communication skills, verbally and in writing. Good organizational skills. Ability to interface effectively with staff across programs and community agencies. Must pass OPWDD Fingerprinting and Background Check. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.