Support Representative jobs at Outside In

Job Details Main Building - Portland, OR Full Time 2 Year Degree $25.13 - $27.74 Hourly Day Nonprofit - Social ServicesDescription The Parent Support Specialist is responsible for providing a broad range of services to a diverse group of pregnant/parenting young adults up to age 25 and their children. Services include case management, health promotion, parenting and child development coaching, obtaining housing, and connection to community resources. The position functions as part of the Homeless Youth Continuum and works in partnership with partner organizations. Services are provided in a variety of settings, including a drop in day program, transitional housing, home visits, and other community locations. Essential Duties Provide individualized case management and support to children and parents. Conduct intake services, needs, and family assessments, developmental screenings, and crisis support for assigned clients. Support parents and encourage the safety and healthy development of their children. Initiate and maintain connections with other Outside In programs, including on-site clinic and transitional housing to support client needs and goals. Work with clients to develop and enhance problem-solving abilities and skill building related to budgeting, nutrition, healthy relationships, crisis management, etc. Provide information and referrals, as needed, to other community services and partnering agencies. Engage and advocate for clients with DHS and navigate legal support in custody processes. Make mandatory reports as needed concerning parenting behaviors/incidents. Facilitate the connection of clients to support services, including housing, child welfare, childcare, nutrition, educational services, etc. Provide prenatal, parenting, and child-development education and facilitate connection of clients with community healthcare services and/or labor/delivery classes. Provide community-based outreach services, including home visits (climbing stairs at apartments is frequent) and early childhood education. Maintain accurate and up-to-date case notes and documentation of all services provided. Assist with gathering and compiling any data required for reporting. Attend program and team meetings. Model and encourage direct, professional communication among staff, volunteers, and partnering agencies and facilitate development of a positive supportive network. Other duties as required for this work and team. Qualifications Knowledge and Skills Knowledge Demonstrated knowledge of infant and toddler development. Knowledge of different learning styles and flexibility to establish rapport with clients and their children. Skills Values and demonstrated ability working in a multicultural/diverse environment. Demonstrated ability to work with young children and parents in individual and group settings. Ability to work effectively individually, within a team, and collaboratively with community partners and as part of a coordinated multi-agency team effort. Ability to communicate effectively, both orally and in writing, with a broad range of individuals, including clients, community partners, co-workers, and management. Ability to maintain client and program files in accordance with agency and program requirements. Ability to maintain appropriate professional boundaries in working with others and in handling confidential information. Openness to feedback and supervision. Ability to work a flexible schedule which may include some evening and weekend hours. Ability to regularly attend and be punctual for scheduled work shifts and be in a condition suitable for assuming responsibilities of the position. Education Experience Education and training relevant to the position which could include college level courses in early childhood education and development, medical care, social work, education, public health; or other related equivalent education, training, and experience. Minimum of 3 years of related experience. Experience working with at-risk youth and/or demonstrated knowledge of issues faced by homeless adolescents. Requires ability to do home visits and transport clients. A valid driver's license and a driving record allowing for coverage under the Agency's liability coverage and use of ZipCar. Experience working with young children (0-5) and families. Working Conditions This job is located in a standard office environment at our Downtown Clinic located at 1132 SW 13th Ave Portland, OR 97205. Travel is expected to support clients in the field. Physical Requirements This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as driving to homes and other locations is expected. Sporadically moves boxes and/or items weighing up to (20) pounds

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Details GOODWILL GREEN ACRES STORE - EUGENE, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/01/2025Description The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions. Provide outstanding customer service by greeting, assisting and engaging with customers and donors. Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required. Receive, sort, and price donated goods according to company guidelines and quality standards. Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual. Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient. Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management. Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission. Collaborate with team members to meet production and sales goals. Participate in team meetings, training sessions, huddles, stretches, and store events. Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values. Exhibit professionalism, integrity, and a positive team-oriented attitude. Report for all regularly scheduled work on time, ready to work. Qualifications EXPERIENCE Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus. EDUCATION No minimum education requirements. CERTIFICATES, LICENSES, REGISTATIONS Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed. PHYSICAL DEMANDS OF WORK REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance. Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required. Stand and/or walk for extended periods (up to 8 hours/day). Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb. Use hands to feel objects, tools, or controls, and reach with hands and arms. Required to talk and/or hear. DOT Strength Classification: Medium. WORK ENVIRONMENT Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations. WORK HOURS Must be available during operating hours, including weekends, evenings, and holidays. CORE COMPETENCIES Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment. Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach. Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations. Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.

dependent on need) Salary Range: $65,000-$75,000 Reports to: Deputy Executive Director Status: Full-time, Exempt About the Organization Environmental Law Alliance Worldwide (ELAW) is an international NGO, registered in Oregon as a nonprofit. At ELAW, we believe that environmental protection and human rights are inseparable-and that the best solutions come from those closest to the problem. That's why we support a global network of public interest lawyers and scientists in 80+ countries working to protect communities and ecosystems through law. Headquartered in Eugene, Oregon, ELAW connects local expertise with global impact-empowering people on the front lines of environmental and human rights challenges. About the Role The Network Support Associate plays a key role in connecting and supporting ELAW's global network of partners. This position ensures smooth communication, coordination, and engagement among members, fellows, and staff, helping our international community share knowledge, resources, and inspiration. The Network Support Associate works closely with ELAW's team to facilitate events, manage information systems, and provide logistical support for global initiatives - including the ELAW Fellows Program. This role is ideal for someone who is energized by cross-cultural collaboration, detail- oriented coordination, and mission-driven teamwork. It's a great fit for a professional who enjoys building relationships, learning continuously, and supporting a purpose that matters. What You'll Do ● Cultivate and maintain relationships with ELAW's global partners, ensuring timely communication and accurate information in organizational databases. ● Coordinate logistics for the ELAW Fellows Program, including travel and local engagement for visiting fellows in Eugene. ● Build and foster relationships with host families for Fellows. ● Assist with planning and execution of in-person and virtual learning events and meetings, including Annual Meeting, providing operational and communication support. ● Maintain current contact information for ELAW Network Members and Partners. ● Provide practical logistical support to the law, science, and defenders teams to streamline work with Network members. Who You Are You are a relationship builder, detail-oriented professional, and passionate advocate for environmental and human rights. You thrive in a collaborative, cross-cultural environment and are eager to support a mission-driven global community. Required Qualifications ● Bachelor's degree in any field. ● Fluency in English and proficiency in at least one other language (French, Spanish, Arabic, or Portuguese preferred). ● Cross-cultural experience through education or work. ● Proficiency in Google Workspace, Microsoft Office Suite, and virtual collaboration tools (Zoom, Google Meet). ● Strong writing, proofreading, and communication skills. ● Excellent time management, problem-solving, and attention to detail. ● Commitment to environmental protection, human rights, and ELAW's values. ● Must be authorized to work in the U.S. and reside in or near Eugene/Springfield, Oregon. ● Valid driver's license; ability to perform light physical tasks (e.g., assisting fellows, event setup). Preferred Qualifications ● Experience with Salesforce or other CRM/database systems. ● Experience in nonprofit or cross-cultural program coordination. ● Event coordination or volunteer engagement experience. ● Bachelor's or Master's degree in International Studies or Environmental Studies. Why Join Us This is an opportunity to be part of an international community working for justice, sustainability, and a healthy planet. At ELAW, you'll collaborate with passionate colleagues in Eugene and around the world, helping ensure that communities everywhere have the tools and partnerships they need to defend their rights and environments. We offer: ● Competitive pay ($65,000-$75,000) ● Health and life insurance ● Retirement benefits ● Paid time off ● Flexible spending account ● Professional development assistance ● A collaborative, values-driven culture committed to inclusivity and learning You'll join an organization that values curiosity, humility, integrity, and cross-cultural respect - and where your work will directly contribute to a fairer, cleaner, and more sustainable future. How to Apply To apply, please click on 'apply for this job' and complete the form, and upload your resume and cover letter by November 26th. No phone calls, please. Our Commitment to Equity We actively seek applicants from diverse backgrounds and encourage applications from those historically underrepresented in the legal field. ELAW is committed to equity, inclusion, and justice in our work and in our workplace. We do not discriminate on the basis of race, gender, age, disability, immigration status, sexual orientation, or any other protected identity.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Make a difference with VOA Oregon! For over 125 years, Volunteers of America Oregon has been dedicated to serving the most vulnerable members of our community. Through our programs in behavioral health, addiction treatment, reentry services, and support for children and families, we provide life-changing services that promote safety, healing, and empowerment. This position must be filled by a male-identifying individual. Join a mission-driven organization that truly values its employees! This is a full-time position with excellent benefits, including: Comprehensive health coverage - medical, dental, and vision insurance, with an employee medical premium starting at just $12.50 per paycheck Financial protection - life insurance, short- and long-term disability insurance Retirement security - 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation Work-life balance - a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third Upfront sick leave - 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1 Paid holidays - 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them Student loan forgiveness - As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments. Additional perks - flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts At VOA Oregon, you'll be part of a compassionate and dedicated team, making a real difference in our community. Apply today! Position Close Date: 12/17/2025 Position Summary: The Support Services Specialist is responsible for a variety of administrative functions in support of client services at VOA's Outpatient Treatment Services. As a receptionist, this position creates a welcoming reception for clients coming in for services. The Support Specialist has client contact both in person and on the telephone. The accurate reporting of information and good communication skills are important for this position. Education, Training and Experience: High school diploma or GED required. Additional relevant education or training desirable. Experience with Word, Excel and database programs is required. Experience using electronic medical records preferred. Clear understanding of client confidentiality requirements per State and Federal regulations. Competencies: Attention to detail with high level of accuracy and thoroughness. Ability to enter data with rapid speed. Excellent customer service skills and the ability to work in a trauma-informed manner. Ability to be flexible and adapt to change. Ability to prioritize work while handling frequent visitor and telephone interruptions. Bilingual in English and Spanish preferred. Ability to write accurate and concise reports while meeting tight deadlines. Ability to work independently and as a member of a team. Commitment to and action consistent with, the highest level of ethical and professional standards. Ability to cultivate positive relationships with individuals entering our service (sometimes in crisis) and referring organizations. Ability to be culturally responsive to individual needs within diverse, multicultural program. Other Eligibility: Ability to pass a criminal background check. Reliable form of transportation. Current CPR, AED and First Aid Certificate or ability to obtain within 6 months of hire. Complete Oregon Health Authority Assist Training within 6 months of hire. Essential Duties and Responsibilities: Create a friendly and welcoming environment for clients. Answer multiple phone lines in a courteous, friendly and professional manner, directing calls to the appropriate source. Greet and check in visitors and clients, handle routine client intake, schedule client appointments in electronic records system. Inform clients of community resources (e.g., Honored Citizen, Assurance Wireless, OHP, Ride to Care, etc.). Refer to agency staff as appropriate. Contact clients with reminder calls and rescheduling as directed by the Support Services Supervisor. Collect and secure client payments, record into electronic records system and credit card processing software. Ensure ample supply of forms and intake packets are available at front desk. Follow procedures for opening and closing reception, including but not limited to recording daily message on UA line. Complete client intake forms, including OHP enrollment for a variety of programs and document insurance information in the EHR. Compile and process client record releases in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Provide backup on drug and alcohol testing as needed, carefully following Chain of Custody requirements and VOAOR Treatment & Prevention policies and procedures. Address UA issues in a direct, professional manner to ensure validity of sample and accurate documentation. Record data in electronic medical record system concerning urinalysis attendance and results. Other Duties: Attend all staff and other meetings as scheduled by the Support Services Supervisor. Attend all required training for this position. Other duties as assigned. Environmental Conditions: Works in clinical office setting with moderate light, temperature and sound. Supervisory: This position does not supervise other staff members. Works under general direction of Support Services Supervisor. Schedule: This is a full-time position, 40 hours/week. The schedule for this position is Monday thru Friday 9am - 5:30pm. Work Environment: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is consistently required to sit most of day, stand, walk, use hands and fingers to handle or feel objects and keyboard, reach with hands and arms; talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision and the ability to adjust focus. The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this position.

Description: The Customer Service Representative will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. Must be able to travel between various locations between Tillamook, Lincoln and Coos counties Essential Duties and Responsibilities The essential functions include, but are not limited to the following: CSR - level 1: Promotes and maintains positive relations with all contacts, customers, and potential customers. Complies with all department and company policies and procedures. Contributes to the fulfillment of company objectives and goals. Performs as a team member in allocating and coordinating the workflow. Opens new accounts, closes accounts, updates accounts, issues debit cards, assists customers with account issues. Admits customers to safe deposit boxes. Promotes the bank's products and services. Identifies and capitalizes on opportunities to promote new banking services for the benefit of the customer. Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming the accuracy of the transaction. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Prepares, verifies, and issues cashiers' checks, bank, and personal money orders. Fills out wire forms Processes over the counter transfer requests between accounts Enters transactions in the bank's recordkeeping system, recording all transactions and producing customer receipts. Calculates daily transactions using appropriate technology. Balances all monies in cash drawers at the end of shifts. Maintains a work area that ensures the safety of all negotiables and confidential records. Performs other related duties as assigned. Performs notary services CSR - level 2 (additional duties): Maintains the vault. Orders a cash supply to meet daily needs. Balances ATM daily. Processes ACH originations. Processes and uploads the wire transfers CSR - level 3 (additional duties): Administers customer accounts by opening and/or closing certificates of deposit accounts for consumers, businesses, trust accounts, IOLTA's, Minor Accounts, IRA's and CD's and safe deposit boxes, collecting all required documentation to ensure compliance with Bank, BSA, and Patriot Act requirements Be familiar with the employee handbook and will be held accountable to the standards of conduct and expectations detailed therein. Requirements: Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma required Minimum of one to two years prior management or supervisory experience Excellent verbal communication skills Excellent math skills• Trustworthiness and the ability to act with integrity Thorough understanding of customer service Ability to learn and use the bank's PC hardware and software Must be proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook Reliable transportation Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Must have flexibility to deal with changing work hours and locations as needed. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Details SEI Center - Portland, OR Part Time $18.00 - $25.00 Hourly DayDescription The ASP Support position assists in providing after school program activities for SEI, as well as move through the SEI Center building assisting between activities in various locations. This position may not have one set location in the Center from day to day and must report to the ASP Manager for daily direction. PRIMARY JOB RESPONSIBILITIES Assist in the coordination of after school programming activities. Assist with supervision to students during on-site recreation activities. Identify materials and equipment needed for activities. Adhere to and ensure rules and regulations are followed for all game room and gym activities. Assist with classroom instruction as needed (i.e.: in absence of instructor, to promote class, etc.). Provide written and verbal reports as needed. Other reasonably related duties as assigned. Qualifications QUALIFICATIONS Must be detail oriented and highly organized with the ability to meet deadlines. High school diploma or equivalent required. At least one year experience directly relating to the job duties. Experience supervising indoor/outdoor games and other recreational and sports-related activities with elementary and middle school level students. Ability to motivate and build positive relationships. Ability to use personal initiative and cooperation in performing job duties. Excellent interpersonal skills. Must have current and valid state drivers license, in good standing with no insurability restrictions and must be insurable under SEIs auto insurance policy. •High school diploma or equivalent required. •At least one year experience directly relating to the job duties. •Experience supervising indoor/outdoor games and other recreational and sports-related activities with elementary and middle school level students. •Ability to motivate and build positive relationships. •Ability to use personal initiative and cooperation in performing job duties. •Excellent interpersonal skills.

Job Details GOODWILL FLORENCE - FLORENCE, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/06/2025Description The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions. Provide outstanding customer service by greeting, assisting and engaging with customers and donors. Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required. Receive, sort, and price donated goods according to company guidelines and quality standards. Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual. Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient. Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management. Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission. Collaborate with team members to meet production and sales goals. Participate in team meetings, training sessions, huddles, stretches, and store events. Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values. Exhibit professionalism, integrity, and a positive team-oriented attitude. Report for all regularly scheduled work on time, ready to work. Qualifications EXPERIENCE Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus. EDUCATION No minimum education requirements. CERTIFICATES, LICENSES, REGISTATIONS Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed. PHYSICAL DEMANDS OF WORK REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance. Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required. Stand and/or walk for extended periods (up to 8 hours/day). Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb. Use hands to feel objects, tools, or controls, and reach with hands and arms. Required to talk and/or hear. DOT Strength Classification: Medium. WORK ENVIRONMENT Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations. WORK HOURS Must be available during operating hours, including weekends, evenings, and holidays. CORE COMPETENCIES Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment. Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach. Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations. Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.

Job DescriptionDescription: On-Call Support Specialist (Part-Time) On-Call/As Needed Salary: Hourly; TBD About The Father's Heart The Father's Heart is a nonprofit organization dedicated to serving adults experiencing homelessness and housing instability in Oregon City and surrounding areas. Our mission is to extend hope, help, and resources to those in crisis by providing basic needs, supportive services, and pathways to stability and independence. Guided by our mission to treat every individual with dignity and compassion, we seek team members who share our passion for service and community impact. Position Summary The On-Call Support Specialist serves as a flexible team member who provides critical support across multiple programs within The Father's Heart, including our Permanent Supportive Housing (PSH) program, Crisis Stabilization Center, and Day Shelter services. This position requires adaptability, strong interpersonal skills, and a commitment to trauma-informed care. On-Call Support Specialists fill staffing gaps as needed, ensuring continuity of service delivery and maintaining safe, supportive environments for the individuals we serve. Key Responsibilities Program Support (PSH and Day Shelter) Support daily operations across programs, ensuring clean, safe, and respectful environments Build positive, supportive relationships with residents and guests, fostering trust and mutual respect Respond to concerns, questions, and emergencies with compassion and professionalism Model and reinforce a trauma-informed, strengths-based approach to engagement and conflict resolution Direct Service Delivery Assist residents and guests with daily living activities, including meal preparation, housekeeping, and adherence to community agreements as assigned Provide crisis intervention and de-escalation support when needed Maintain accurate records, including incident reports and logs, in compliance with program requirements Uphold community standards and ensure a welcoming and trauma-informed atmosphere Collaboration and Communication Collaborate with program staff and coordinators to ensure seamless service delivery Share observations, updates, and concerns with appropriate supervisors and case management teams Participate in team meetings and trainings as scheduled Adapt communication style to meet the needs of diverse populations Operational Flexibility Accept on-call assignments across multiple program sites with 24-48 hours' notice when possible Accurately code time in Paylocity timekeeping system according to the program worked each shift Maintain current knowledge of procedures and protocols for each program area Complete all required training and certifications for assigned program areas Requirements: Qualifications High school diploma or equivalent required; relevant experience in social work, human services or related field preferred Demonstrated ability to work effectively with individuals experiencing homelessness, mental health challenges, substance use disorders, and trauma Strong interpersonal and communication skills with ability to build rapport with diverse populations Ability to remain calm and professional in crisis situations Flexibility to work varied schedules including evenings, weekends, and holidays as needed Reliable transportation and ability to travel between program sites Commitment to trauma-informed, person-centered service delivery Must pass required background checks and maintain necessary certifications Physical Requirements Ability to stand and walk for extended periods Occasional lifting up to 50 pounds Ability to respond quickly in emergency situations Compensation Hourly rate commensurate with experience. This is an on-call position with variable hours based on organizational need.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

OPEN NOW#Join the Samaritan Treatment and Recovery Services Team in providing a recovery-oriented environment in which patients can address their substance use disorders in a holistic manner in our new#residential facility. # JOB SUMMARY/PURPOSE Provides support for and monitors client activities as well as observes behavior of clients residing in Samaritan Treatment and Recovery Services and Behavioral Health. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance use services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High School Diploma or equivalent required. Healthcare Provider BLS required. Experience working in a fast-paced environment required. All job offers are contingent upon the candidate passing a pre-employment/post offer drug screen. Successful completion of Food Handler#s course or ServSafe certification required within 30 days of hire. Enrollment in a college level degree program and working towards gaining certification in a Human Services related field preferred. Experience in a health care setting preferred. If responsible for driving SHS vehicles, successful completion of Drivers Privileges for SHS Vehicles application process required. KNOWLEDGE/SKILLS/ABILITIES Knowledge of substance use disorders and recovery. Strong observational skills. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) CLIMB - STAIRS WALK - INCLINE CLIMB - LADDER LIFT (Floor to Waist: 0#-36#) 20-40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Knee to chest: 24#-54#) 20 - 40 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs LIFT (Overhead: 54# and above) 0 - 20 Lbs SQUAT Repetitive ROTATE TRUNK Sitting ROTATE TRUNK Standing PUSH (40-60 pounds force) PULL (0-20 pounds force) PULL (40-60 pounds force) SIT# LIFT (Floor to Waist: 0#-36#) 0-20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Static (hold # 30 sec) BEND FORWARD at waist MANUAL DEXTERITY Hands/wrists REACH - Forward REACH - Upward GRASP Hand/Fist FINGER DEXTERITY PINCH Fingers PUSH (0-20 pounds force) STAND# WALK - LEVEL SURFACE None specified * OPEN NOW Join the Samaritan Treatment and Recovery Services Team in providing a recovery-oriented environment in which patients can address their substance use disorders in a holistic manner in our new residential facility. * * JOB SUMMARY/PURPOSE * Provides support for and monitors client activities as well as observes behavior of clients residing in Samaritan Treatment and Recovery Services and Behavioral Health. * DEPARTMENT DESCRIPTION * Samaritan Treatment and Recovery Services provide a continuum of substance use services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. * EXPERIENCE/EDUCATION/QUALIFICATIONS * High School Diploma or equivalent required. * Healthcare Provider BLS required. * Experience working in a fast-paced environment required. * All job offers are contingent upon the candidate passing a pre-employment/post offer drug screen. * Successful completion of Food Handler's course or ServSafe certification required within 30 days of hire. * Enrollment in a college level degree program and working towards gaining certification in a Human Services related field preferred. * Experience in a health care setting preferred. * If responsible for driving SHS vehicles, successful completion of Drivers Privileges for SHS Vehicles application process required. * KNOWLEDGE/SKILLS/ABILITIES * Knowledge of substance use disorders and recovery. * Strong observational skills. * PHYSICAL DEMANDS * Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 - 100% of the time) CLIMB - STAIRS WALK - INCLINE CLIMB - LADDER LIFT (Floor to Waist: 0"-36") 20-40 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Knee to chest: 24"-54") 20 - 40 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs LIFT (Overhead: 54" and above) 0 - 20 Lbs SQUAT Repetitive ROTATE TRUNK Sitting ROTATE TRUNK Standing PUSH (40-60 pounds force) PULL (0-20 pounds force) PULL (40-60 pounds force) SIT LIFT (Floor to Waist: 0"-36") 0-20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Static (hold > 30 sec) BEND FORWARD at waist MANUAL DEXTERITY Hands/wrists REACH - Forward REACH - Upward GRASP Hand/Fist FINGER DEXTERITY PINCH Fingers PUSH (0-20 pounds force) STAND WALK - LEVEL SURFACE None specified

Job Details GOODWILL BROOKINGS - BROOKINGS, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/09/2025Description The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions. Provide outstanding customer service by greeting, assisting and engaging with customers and donors. Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required. Receive, sort, and price donated goods according to company guidelines and quality standards. Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual. Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient. Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management. Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission. Collaborate with team members to meet production and sales goals. Participate in team meetings, training sessions, huddles, stretches, and store events. Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values. Exhibit professionalism, integrity, and a positive team-oriented attitude. Report for all regularly scheduled work on time, ready to work. Qualifications EXPERIENCE Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus. EDUCATION No minimum education requirements. CERTIFICATES, LICENSES, REGISTATIONS Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed. PHYSICAL DEMANDS OF WORK REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance. Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required. Stand and/or walk for extended periods (up to 8 hours/day). Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb. Use hands to feel objects, tools, or controls, and reach with hands and arms. Required to talk and/or hear. DOT Strength Classification: Medium. WORK ENVIRONMENT Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations. WORK HOURS Must be available during operating hours, including weekends, evenings, and holidays. CORE COMPETENCIES Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment. Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach. Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations. Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The Multicultural Counseling Department is dedicated to serving culturally diverse populations with outpatient mental health support. The Family Peer Support Specialist offers emotional and adjustment support, along with case management services, to both LCSNW clinical participants and community members. Our goal is to enhance self-efficacy, support family functions and dynamics, reduce social isolation, and foster greater integration within families and the community. This role will varying services to provide engagement support, parenting education, connections to mental health services and Substance Use Disorder (SUD) treatment, case management services, and the recruitment and facilitation of emotional support and cultural adjustment groups within the community. Case Management services by coordinating community services, provide referrals, monitor progress, and advocate for clients. Co-lead adjustment, parenting, and youth-focused support groups. Guide clients in accessing educational and job opportunities support. Access to Essential Services - Assist clients in enrolling in Medicaid and other essential services. Encourage adherence to treatment plans and monitor medication compliance. Conduct outreach, build connections, and offer culturally responsive support. Provide mental health education, participate in training, and advocate for client needs. HOW YOU WILL BE A GREAT FIT: Minimum of 1 year of related experience; working with refugee/immigrant youth and families, coordinating treatment teams, strengths-based planning, or similar Fluency in English and Arabic, both spoken and written Basic mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a low / moderately noisy environment Interacts with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity including and not limited to sitting, walking, standing Moves equipment/materials weighing up to 25 pounds Travels between worksites regularly; responsible for transporting clients in personal and/or agency vehicle, which requires valid driver's license, auto insurance, and motor vehicle records clearance Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Lived experience that enhances relatability to clients being served HS diploma or equivalent Certified Peer Support Specialist (PSS) or Family Peer Support Specialist (FSS) is required upon start. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

Mobile Support Specialist Supervisor: Program Support Manager Hours: Thursday-Monday 12am-8am Wage: $25.50/hr + $1.00/hr grave shift differential Eligible for Language Differential Benefits: Competitive Benefits Package (Medical/Dental/Vision, and more!) GENERAL RESPONSIBILITIES Oversee shelter facility in a manner that is consistent with Transition Projects mission, values, policies and procedures. Actively participate in shelter processes and work as part of a team to provide services to clients. This is a represented full-time position. SPECIFIC RESPONSIBILITIES Be available and flexible to work across Residential Shelter Programs, Low Barrier Shelter Programs, the Resource Center, Severe Weather Shelter, and other programs as directed. Understand that the location you are working at will change daily based on programmatic needs. Supervise shelter activities to ensure safety of residents. Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested. Maintain confidentiality of residents, staff and agency. Provide advocacy and information and referral services to residents. Facilitate problem solving and provide crisis intervention services to residents as necessary. Perform urinalysis and breathalyzer testing of residents as needed. Coordinate with agency staff to ensure consistent delivery of services. Attend agency and program staff meetings. Supervise resident chore assignments and their completion. Responsible for knowing and following policies and procedures with regard to building safety. Responsible for knowing and following procedures in emergency situations. Responsible to maintain accurate logs, shift reports, and client records, both manually and using web based program. Supervise volunteers in assisting shelter staff and residents. Other duties as assigned. PERFORMANCE REQUIREMENTS Each Transition Projects employee must: Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity. Attend agency and program staff meetings. PHYSICAL/MENTAL REQUIREMENTS The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public. Hearing adequate for telephone work. Vision adequate for close work. Hand and finger dexterity adequate to operate standard office equipment. Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, climb stairs and ladders Sitting at a desk completing paperwork and working on a computer for lengthy periods. Ability to perform CPR and other emergency life-saving care with the assistance of teammates until emergency responders arrive. Ability to lift up to 50 pounds. MINIMUM QUALIFICATIONS The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness. Associate degree or higher in a related field -OR- 1 year of experience in social services. Demonstrated understanding of the issues surrounding homelessness; chemical dependency; domestic violence; and sexual assault. Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary. Knowledge of services available to low-income and homeless persons in Multnomah County through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge. Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations. Written and verbal communication skills. Good computer skills. Ability to use web-based data collection program. Bilingual English/Spanish preferred. Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

OPEN NOW Join the Samaritan Treatment and Recovery Services Team in providing a recovery-oriented environment in which patients can address their substance use disorders in a holistic manner in our new#residential facility. # JOB SUMMARY/PURPOSE Delivers services in various settings to promote recovery and resilience by drawing on personal experience plus skilled learning and formal training in the areas of substance use/behavioral health. Has experience with substance use and behavioral health treatment and recovery and is willing to share their personal/practical experience, knowledge and first-hand insight to benefit the team and its participants. Personal recovery is#well established and provides expertise that professional training cannot replicate. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance use services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High School diploma or equivalent required. Certified Recovery Mentor (CRM) or Peer Support Specialist (PSS) by the State of Oregon required. Experience and/or training with computer applications preferred. All job offers are contingent upon the candidate passing a pre-employment/post offer drug screen. Enrollment in a Human Services Program preferred. PCH Treatment#Reco-Residential: Healthcare Provider Level BLS required within 30 days of hire. Successful completion of Food Handler#s course or ServSafe certification required within 30 days of hire. If responsible for driving SHS vehicles, successful completion of Drivers Privileges for SHS Vehicles#application process required. KNOWLEDGE/SKILLS/ABILITIES Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Community Relations - Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public, government, and other external sources. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities. Social Perceptiveness - Ability to work with a diverse population. Basic understanding of differences in caring for and/or communicating with clients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. A comprehensive understanding of substance use and its impact on the community and families and the ability to articulate that information to a diverse population. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK # INCLINE CLIMB # LADDER LIFT (Floor to Waist: 0#-36#) 0-20 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 # 20 Lbs LIFT (Overhead: 54# and above) 0 - 20 Lbs CARRY 1-handed, 20 - 40 pounds CARRY 2-handed, 20 - 40 pounds SQUAT Static (hold #30 sec) CRAWL (hands # knees) ENTER # EXIT VEHICLE/MACHINERY KNEEL (on knees) CLIMB - STAIRS CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Upward PULL (0-20 pounds force) SIT WALK # LEVEL SURFACE CARRY 1-handed, 0 - 20 pounds MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers STAND BEND FORWARD at waist REACH - Forward GRASP Hand/Fist PUSH (0-20 pounds force) PUSH (20-40 pounds force) PUSH (40-60 pounds force) PUSH (60 or more pounds force) * OPEN NOW Join the Samaritan Treatment and Recovery Services Team in providing a recovery-oriented environment in which patients can address their substance use disorders in a holistic manner in our new residential facility. * * JOB SUMMARY/PURPOSE * Delivers services in various settings to promote recovery and resilience by drawing on personal experience plus skilled learning and formal training in the areas of substance use/behavioral health. Has experience with substance use and behavioral health treatment and recovery and is willing to share their personal/practical experience, knowledge and first-hand insight to benefit the team and its participants. Personal recovery is well established and provides expertise that professional training cannot replicate. * DEPARTMENT DESCRIPTION * Samaritan Treatment and Recovery Services provide a continuum of substance use services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. * EXPERIENCE/EDUCATION/QUALIFICATIONS * High School diploma or equivalent required. * Certified Recovery Mentor (CRM) or Peer Support Specialist (PSS) by the State of Oregon required. * Experience and/or training with computer applications preferred. * All job offers are contingent upon the candidate passing a pre-employment/post offer drug screen. * Enrollment in a Human Services Program preferred. * PCH Treatment&Reco-Residential: * Healthcare Provider Level BLS required within 30 days of hire. * Successful completion of Food Handler's course or ServSafe certification required within 30 days of hire. * If responsible for driving SHS vehicles, successful completion of Drivers Privileges for SHS Vehicles application process required. * KNOWLEDGE/SKILLS/ABILITIES * Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. * Community Relations - Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public, government, and other external sources. * Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. * Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities. * Social Perceptiveness - Ability to work with a diverse population. Basic understanding of differences in caring for and/or communicating with clients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. * A comprehensive understanding of substance use and its impact on the community and families and the ability to articulate that information to a diverse population. * PHYSICAL DEMANDS * Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 - 100% of the time) WALK - INCLINE CLIMB - LADDER LIFT (Floor to Waist: 0"-36") 0-20 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs LIFT (Overhead: 54" and above) 0 - 20 Lbs CARRY 1-handed, 20 - 40 pounds CARRY 2-handed, 20 - 40 pounds SQUAT Static (hold >30 sec) CRAWL (hands & knees) ENTER & EXIT VEHICLE/MACHINERY KNEEL (on knees) CLIMB - STAIRS CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Upward PULL (0-20 pounds force) SIT WALK - LEVEL SURFACE CARRY 1-handed, 0 - 20 pounds MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers STAND BEND FORWARD at waist REACH - Forward GRASP Hand/Fist PUSH (0-20 pounds force) PUSH (20-40 pounds force) PUSH (40-60 pounds force) PUSH (60 or more pounds force)

Job Details The Jeffrey - Portland, OR Full Time $25.64 - $28.30 HourlyDescription The Outpatient Peer Support Specialist works as a member of the BH treatment team providing treatment for individuals experiencing homelessness (TIEH). The BH outpatient team utilizes evidence-based trauma-informed counseling models as the primary mode of treatment. This position will bring knowledge and experience of the lifestyles of homeless youth and individuals who have lived experience with mental health and chemical dependency recovery. This position is onsite, and community based. Essential Duties Participate on a multi-disciplinary team that provides treatment services to individuals who have experienced health disparities related to race, gender, disability, sexual orientation, and housing status. Assist in administrative tasks including scheduling support, no-show follow-ups and assisting individuals in completing initial intake paperwork. Participating in outreach activities is necessary to offer services and engage participation in a non-coercive manner. Create visibility for the project by providing information on available services to potential participants and building relationships with community partners. Provide assistance in accessing basic needs resources. Utilize a variety of engagement strategies to eliminate barriers to care for individuals facing housing insecurity. Coach participants to build and practice life skills. Participate in crisis planning and crisis intervention, which may include after-hours work. Provide advocacy and assist participants in accessing the services and other resources they need. Coordinate access to shelter and housing services. Ensure timely documentation of services and outcomes. Serve as support for participants involved in this program by co-facilitating skills groups and helping participants to practice skills in the community. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Outside In policies and agreements regarding confidentiality, privacy, and security. Other duties as assigned. Peer Housing Support: Identify affordable/eligible rental housing units based on youth preferences. Educate youth about available resources, provide support and advocacy for them to access and navigate the resources they need. Complete administrative tasks directly related to rental assistance program compliance. Assist with placement and stabilization in permanent housing. Perform move-ins ensuring that people understand their rental agreements. Help coordinate furniture delivery or other furnishings needed by youth who transition into housing in the community. Proactively communicate and coordinate with community resources and supports. Involve and empower youth participants in generating community, community norms, and sense of ownership within activities, programs, housing, and neighborhood. Maintain accurate and timely documentation of all services and outcomes. Case Support: Monitor youth participation in other services (employment, education, basic needs and activity services, and shelter) and support youth progress on action steps towards their goals. Support youth to meet TLP expectations. Access flexible funding to assist in meeting needs and removing barriers to success. Qualifications Knowledge and Skills Knowledge Knowledge of approaches to support others in recovery and resiliency and demonstrate efforts at self-directed recovery. Knowledge of housing supports and resources available to participants. Documentation and data entry regarding services and program deliverables. Skills Ability to work with a diverse population and interact effectively with different types of people. Good engagement skills. Good communication and conflict resolution skills. Ability to work both independently and as a member of a team. Ability to support agency goals and the operational functioning of the Behavioral Health Department. Ability to complete all required documentation and information input in a professional, thorough, and timely manner. Commitment to continual learning and quality performance. Ability to maintain appropriate boundaries and performance at all times. Ability to navigate technologies used in this position including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server. Valid driver's license. Ability to be insured to drive participants in agency vehicle and car share. Preferred Skills Spanish/English fluency Education and Experience Eligible to be State Certified as a Peer Specialist. One year experience working in a behavioral health treatment setting, and/or providing services to young people experiencing homelessness and navigating trauma. Self-identification as a peer to those living with and recovering from a mental illness, and/or a chemical dependency. If in recovery, must be able to document continuous abstinence under independent living conditions or recovery housing for immediate past two years. Must be able to pass pre-employment drug screen and background check by the DHS Background Check Unit. Availability for after hours and holiday coverage rotation. WORKING CONDITIONS This position includes working in a standard office environment as well as a variety of community locations to offer community-based treatment. This means that the employee will meet with participants in community locations which may include the participant's home, hospital, and other surrounding community settings. The employee will be responsible for transporting participants in a rented vehicle. PHYSICAL REQUIREMENTS This job requires operating phones, computers and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as moving to surrounding sites is expected; some transportation of peer participants is expected. This role can include moving boxes and/or items weighing up to 25 pounds.