Customer Service Representative jobs at PACE Staffing Network - 120 jobs
Customer Service Representative - Bilingual/Korean
Pace Staffing Network 3.8
Customer service representative job at PACE Staffing Network
Direct Hire +
Job Responsibilities:
Answering 40+ inbound phone calls per day from members.
Documentation of calls using computer systems
Process emails and other documentation requests
Answer questions about contract or on-the-job rights
First-step representation for grievances, assistance filing a grievance and/or referral to the staff team which handle collective bargaining and employer relations
Answer questions about participation, including membership status/dues
Assist workers with completing membership card signing
Answer questions on employment benefits and enrolling for healthcare benefits
Assist workers in registering for training courses and with questions relating to course completion and credits
Participation in activities, including civic engagement (of members) such as voter registration, get-out-the-vote and grassroots political advocacy.
Translate written materials or spoken interpretation during meetings or representational proceedings.
Other duties as assigned
Job Details:
Payrate: $20.68/hr.
Temp, Temp-to-Hire, and Direct Hire opportunities available!
Benefits include:
$100 Wi-Fi (per month)
Fully employer-paid family health, dental, vision and pharmacy benefits (including domestic partners of same or opposite sex),
Fully employer-paid defined-benefit pension through SEIU, a generous leave package, an optional 401(k), and additional benefits as explained in the CBA
• Schedule: 8:00am-4:30pm (Monday - Friday)
Employees would be required to work onsite, in downtown Seattle, for at least an initial 60-days for orientation/training
Opportunity for some remote work after initial orientation/training period
Candidate Requirements:
Fluent in Korean (a language assessment will be given)
Ability to work within a fast-paced environment (client is currently handling a high volume of calls, and representatives are often required to handle 40-50 calls per day)
Ability to interact with caller in BOTH English and/or Korean
Strong English-speaking skills are required
Ability to follow call flow script to gather information on caller and answer questions appropriately.
Ability to uphold a high-level of customerservice skills and techniques in order to resolve caller complaints and concerns
At least 1-year of direct CustomerService experience
Previous call center experience is preferred
Critical thinking aptitude
Stable work history (not too many employment gaps, long periods of employment at one employer)
Computer/Technical skills
This posting is sponsored by PACE Staffing Network who has been asked to recruit and screen candidates for this role on our client's behalf.
PACE is one of Puget Sound's premier staffing /recruiting agencies and has been helping Northwest job seekers find their “just right” job for over 40 years.
PACE has been recognized as a Best of Staffing agency for the last 5 years, ranking PACE in the top 2% of staffing agencies nationwide! Check us out at www.pacestaffing.com
All service fees are paid by the employer - never the job seeker.
If this job seems right for you, we'd like to hear from you right away. We promise a quick response.
$20.7 hourly 60d+ ago
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Patient Services Rep (PSR)
Pace Staffing Network 3.8
Customer service representative job at PACE Staffing Network
Temporary Assignment
Are you passionate about providing great patient care and ensuring smooth clinic operations? Join our client as a Patient Care Coordinator and play a key role in delivering outstanding service to patients in a fast-paced healthcare environment.
What You'll be Doing…
· Welcome and assist patients with check-in, registration, and insurance processes.
· Provide clear guidance on billing, financial assistance, and available resources.
· Maintain accurate and confidential patient information.
· Collaborate with clinical teams to schedule appointments and support clinic operations.
· Deliver high-level customerservice, ensuring patients feel supported throughout their visit.
Here's what your work history needs to show as evidence that you're the right candidate…
At least 1 year of experience in a medical/healthcare setting OR 2 years in a customerservice role.
Experience handling confidential information with discretion.
Experience using Electronic Medical Records (EMR) systems (preferred but not mandatory)
Here's the important details:
· Location: Seattle, WA
· Pay Rate: $23 to $25 per hour
· Assignment Duration: 13 weeks
· Compliance: You must be able to pass a criminal background check, provide up to date immunization records, and a recent health screening.
PACE Staffing Network is a woman-owned staffing company serving Puget Sound clients for over 45 years. We place a variety of temporary, contract and direct hire positions as well as interim-to-hire jobs within the following fields - admin/executive support, project management, specialized nonclinical roles in healthcare, accounting, customerservice, and sales.
#INDHP
$23-25 hourly 60d+ ago
Customer Service Representative
Appleone 4.3
Issaquah, WA jobs
CustomerServiceRepresentative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a CustomerServiceRepresentative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience.
Why You'll Love This Role:
Competitive pay
Full-time benefits including medical, dental, and vision
Excellent 401(k) plan
19 days PTO plus 8 paid holidays per year
Employee wellness programs
1:1 training and shadowing-typically not on phones for the first 4-6 weeks
What You'll Do:
Respond to inbound customer inquiries via phone, email, and chat
Make outbound calls to verify or clarify information
Provide accurate information and resolve customer issues professionally
Perform high-volume data entry (7000 KPH alphanumeric required)
Gain in-depth product knowledge to assist customers confidently
Support other duties as assigned
Call Volume & Workflow
Average 30-40 calls per day
Calls last approximately 5-15 minutes each
Multitask efficiently while navigating multiple applications
What We're Looking For:
Strong customerservice skills with a positive attitude
Clear, professional communication across phone, email, and chat
Ability to multitask while maintaining accuracy
Interest in learning and delivering excellent customer experiences
Experience with email or chat support preferred
Data entry experience a plus
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
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The pay transparency policy is available here:
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$33k-39k yearly est. 7d ago
Customer (Billing) Support Agent (Hungarian)
Blueprint Technologies 4.0
Bellevue, WA jobs
Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.
Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k.
What will I be doing?
Blueprint is currently looking for a Customer (Billing) Support Agent (Hungarian fluency required) to be part of the team.
The Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The Customer (Billing) Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users. This role displays a passion for providing an outstanding customer experience.
Duties/Responsibilities:
Deliver world-class customerservice by following established departmental policies, processes, and standards
Manage and respond to customer support tickets within the established SLA and performance guidelines
Respond to customer tickets with relevant information and directions in an organized and concise manner
Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues
Communicate and explain information to the customer in writing with a focus on first-time resolution.
Multitask between multiple tools and systems and apply information and knowledge to customer situations.
Consistently meet and exceed customer satisfaction and productivity metrics
Provide exceptional customer support and consistently meet and exceed performance SLA's within a fast-paced, structured, dynamic, and high- transaction environment.
Coordinate internally with other teams as needed to provide feedback and help resolve issues
May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries
May be assigned to assist in other ticket queues as needed
Be a champion of Blueprint's core values by amplifying those behaviors in the day to day
Additional duties and special projects as assigned.
Qualifications:
A minimum of 1 year of customerservice experience
1+ years in customer support and/or technical troubleshooting is strongly preferred
Written and verbal fluency in English language required, must pass Language Assessment Test
Written and verbal fluency in Hungarian required, must pass Language Assessment Test
Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues
Proficient with Microsoft Office Suite or related software.
Skills/Abilities:
Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools
Ability to function well in a high-paced, metric driven and at times stressful environment
Have a customer focus mindset - career orientation towards customerservice
Excellent time management skills with a proven ability to meet deadlines
Ability to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiries
Ability to receive and apply constructive feedback
Excellent verbal and written communication skills
Excellent interpersonal and customerservice skills
Excellent organizational skills and attention to detail.
Some online game knowledge and experience preferred
Work Environment:
The work environment is usually a traditional office, indoor setting with no exposure to outside elements.
This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved.
This position requires no travel.
May work remotely based on adherence to the organization's work from home policy.
Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Physical Requirements:
The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions.
The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication.
Compensation Information
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range.
Equal Opportunity Employer
Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.
If you need assistance or a reasonable accommodation to complete the application process, please reach out to: *******************
Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:
Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development
FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position
Location: Hybrid (Work from home and in-office located in Bellevue, WA)
$23-25.5 hourly Auto-Apply 9d ago
Customer Support Agent- Portuguese (Bench Team)
Blueprint Technologies 4.0
Bellevue, WA jobs
Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.
What will I be doing?
Blueprint is looking for a Customer Support Agent Rotation Team (Portuguese fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users.
Duties/Responsibilities:
Deliver world-class customerservice by following established departmental policies, processes, and standards
Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution.
Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations.
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution
Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries
Monitor client facing tools (MatterMost) and keep up with client updates and directives
Respond to customer help requests escalated from Tier 2 Agents and address the customer's needs, complaints, and other issues.
Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user.
May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space.
Be a champion of Blueprint's core values by amplifying those behaviors in the day to day
May be assigned to assist in other ticket queues as needed
Additional duties and special projects as assigned
Education and Experience:
One year or more customerservice experience or equivalent required
Associates degree or equivalent or relevant experience. Bachelor's degree preferred
Comfortable using computers and can perform initial level troubleshooting of computer and network issues.
Some online game knowledge and experience preferred
Required Skills/Abilities:
Ability to maintain composure in stressful situations
Have a customer focus mindset - career orientation towards customerservice.
Excellent verbal and written communication skills.
Written fluency in English and Portuguese language
Excellent interpersonal and customerservice skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Ability to maintain client productivity standards
Preferred Qualifications:
Knowledge of Accounts tickets
Ability to troubleshoot Accounts ticket issues independently and as a collective
Compensation Information
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range.
Essential Functions:
Availability:
Must work a hybrid schedule, two in-office days per week in alignment with the organization's work-from-home policy.
Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved.
Physical Requirements:
Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements.
Ability to sit at a workstation for extended periods, engaging with content on a monitor.
Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm.
Communication and Collaboration:
Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients.
Role may require the ability to communicate in written form other languages as specified based on engagement requirements.
Openness to receiving constructive feedback and maintaining courtesy in interactions.
Independent Judgment and Time Management:
Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations.
Accessibility Accommodations:
Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position
Location: Hybrid (Work from home and in-office located in Bellevue, WA)
$23-25.5 hourly Auto-Apply 4d ago
Account Customer Service Representative
SW Washington 4.5
Vancouver, WA jobs
Responsive recruiter Benefits:
QSEHRA contribution
Paid training
Company cell phone
Car allowance
Great Work - Life Balance (No weekends, late nights or out of market t
Paid holidays including your birthday!
Competitive salary with a base + commission + bonuses structure
Paid time off
Company parties
Flexible schedule
Free uniforms
Wellness resources
Account CustomerServiceRepresentative in SW Washington Territory - Clark County, WA Sales - Protected Territory
At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
As a Surface Experts Account CustomerServiceRepresentative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process.
Understanding sales with Surface Experts *******************************************
Job Benefits:
Competitive salary with a base + commission + bonuses structure
Paid holidays including your birthday!
Accruable vacation
Car allowance
Company cell phone
QSEHRA contribution
Paid Training
Great Work - Life Balance (No weekends, late nights or out of market travel)
Bonus potential from day one!
Typical Day:
You will choose your sales route with an average of 12-15 appointments per day (all leads are provided)
Work with a variety of industries including Property Management, Hotels, Movers, Builders... etc.
During each appointment, you will...
Build rapport with decision maker
Walk through a unit to assess opportunities
Educate on our services and book repairs
On-site visits, phone calls and email follow-ups
Work from home includes reviewing sales route, prep calls, and minimal admin work
Ten-minute check-in with the Owner
QUALIFICATIONS:
Strong rapport skills and persistence
Strong written and verbal communication skills
Goal-oriented, self-starter, and energetic
Licensed to operate a passenger car and have a clean driving record
Professional, caring and service-minded
No prior industry experience, degree, or formal sales experience is needed. Training will be provided. We offer an annual trip to Surface Experts corporate for sales training from world-class experts
ABOUT SURFACE EXPERTS
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
VISION
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
Our mission is to develop outstanding teams by investing in strong relationships.
Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
Serve Others
Put Relationships First
No Jerks
Be Humble
Be a Problem Solver
Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process
Be Organized
Be Teachable
Put Business Needs Above Personal Wants
Compensation: $38,000.00 - $55,000.00 per year
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
Put Relationships First
No Jerks
Be Humble
Be a Problem Solver
Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process
Be Organized
Be Teachable
Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
$38k-55k yearly Auto-Apply 60d+ ago
Customer Service Rep
TCH Group, LLC 2.9
Mukilteo, WA jobs
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Offering $16.28 to $23 per hour
$16.3-23 hourly 20h ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Mukilteo, WA jobs
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
Offering $16.28 - $23 per hour.
#DD
$16.3-23 hourly 20h ago
Customer Service Rep
TCH Group, LLC 2.9
Olympia, WA jobs
Offering $16.28 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$16.3-23 hourly 20h ago
Customer Service Rep
TCH Group, LLC 2.9
Aberdeen, WA jobs
Offering $16.28 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$16.3-23 hourly 20h ago
Customer Success Representative
Bidadoo 4.2
Kent, WA jobs
Full-time Description
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all CustomerServices and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Requirements
Qualifications Include:
2+ years of experience in a B2B customerservice role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Bidadoo is an equal opportunity employer.
Salary Description $18.00 - $22.00 per hour
$18-22 hourly 20d ago
Customer Service Representative
Southern California Veterinary Dental Specialties Inc. 4.0
Seattle, WA jobs
Job Description
Veterinary Dental Specialties (VDS) - Tukwila is seeking a skilled and professional CustomerServiceRepresentative (CSR). We proudly serve our community with the best dental pet care possible. We pride ourselves on our outstanding customerservice and our excellent patient and customer care.
As a CSR, you will play an integral role in the day-to-day operations of our practice. This is a full-time position, 10-12 hour shifts Tuesday-Friday. Two years of experience as a CSR is required.
This position earns a competitive wage of $24 to $26 per hour depending on experience.
Minimum Qualifications/Requirements:
Two or more years of experience in the veterinary field performing the above duties. (Required)
Able to perform moderately physically demanding work that requires a lot of lifting (up to 50 pounds), cleaning, and constant motion.
Good interpersonal skills and a willingness to work as part of a collaborative team.
Must pass a background and drug screening (THC not tested)
Responsibilities:
Welcome our clients in a friendly, helpful, and compassionate manner
Prepare and review documents and medical records accurately and completely
Consistently check memos and personal email for internal communications and staff updates
Educate and advise clients regarding our services
Schedule and check-in appointments and tend to all client requests while always ensuring the highest quality of care and satisfaction for our clients.
Process admissions and discharges accurately
Process invoices and payments accurately
Update and maintain client/pet records and files in accordance with legal requirements
Assist with other administrative duties such as scanning, faxing, emailing and shipping
Answer multiple phone lines in a prompt and professional manner, route calls to the appropriate departments in addition to screening calls and taking messages when needed
Confirm upcoming appointments with clients and ensuring all proper diagnostics are attached to the record in a timely manner
Update clients of wait times and delays.
Keeping records of client interactions, transactions, comments and complaints
Clean lobby and exam rooms
Ensures any supplies needing replenishment within 2 weeks are reported to the Practice Manager
Mentoring new employees and visitors
If you are a friendly, outgoing, and organized individual who loves people and animals and is passionate about providing exceptional customer/pet care, please inquire.
$24-26 hourly 27d ago
Customer Service Representative
Dependable Cleaners 3.7
Washington jobs
Dependable Cleaners is seeking friendly CustomerServiceRepresentatives (CSR's) to join our organization. The right candidates have experience with cash handling, in person customerservice and are good communicators. Our CSR's welcome our customers and complete accurate transactions in a pleasant manner allowing customers to recognize that we care about them and their garments. Full time and Part time positions available.
We offer:
$17.00-18.50 an hour plus incentives
Health, Dental, Life and Short Term Disability Insurance and 401(k)
Employee Recognition and Incentive Programs
Training and potential for growth
Employee discount
Requirements Include:
Prior experience working in a customerservice role
Good communication skills and enjoy working with clients
Good attention to detail
Basic computer skills
Quick problem-solving ability
Cash handling experience is a plus
Flexible schedule including availability on Saturdays
Please apply online or at any of our locations including:
298 Main St, Hingham Center
1376 Washington St, Hanover
110 Newbury St, Boston
1141 Dorchester Ave, Savin Hill
Dependable Cleaners (**************************** a family owned and operated business since 1944, has served the South Shore area for over 80 years. We have 12 locations in the South Shore, Boston, and Watertown and offer pick up and delivery services for offices and residences.
We pride ourselves in giving our customers the highest quality in clothing care. We are an award winning dry cleaner, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living, Family Business Association's Endurance Award and over 80 Readers Choice Awards. Dependable Cleaners exercises both green business practices and active community outreach programs.
Follow us on Twitter: *******************************
Follow us on Facebook: ***********************************
Check us out on YouTube: *******************************
"Dependable Cleaners is the best! Very reliable and everyone is friendly and helpful! I enjoy going to Dependable Cleaners because I always get a smile and superior service! Dependable Cleaners has excellent management. A++ Thank you!"
- Joan K's customer review
$17-18.5 hourly 54d ago
Customer Service Rep
TCH Group, LLC 2.9
Kent, WA jobs
Offering $16.28 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$16.3-23 hourly 20h ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Pasco, WA jobs
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customerservicerepresentative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customerservice or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$20-23 hourly Auto-Apply 60d+ ago
Customer Success Representative
Bidadoo Inc. 4.2
Seattle, WA jobs
Job DescriptionDescription:
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all CustomerServices and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Requirements:
Qualifications Include:
2+ years of experience in a B2B customerservice role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Bidadoo is an equal opportunity employer.
$38k-45k yearly est. 16d ago
Customer Service Representative
Summit Fire & Security LLC 4.6
Seattle, WA jobs
The purpose of the CustomerServiceRepresentative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.
ESSENTIAL JOB DUTIES:
* Provide customerservice to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
* Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
* Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
* Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
* Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
* Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
* Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
* Process customer payments, as appropriate.
* Preform collection responsibilities, as assigned.
* Maintain office cleanliness.
* Scheduling Responsibilities (as assigned):
* Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift.
* Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership.
* Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
* Resolve any scheduling conflicts including verifying and/or update account details, as needed.
* Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
* High School Diploma or GED, required
Experience, Knowledge, Skill Requirements:
* 2 years customerservice
* 2 years of professional computer
* 1 year front desk experience
* 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).
Communication Skills:
* Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
* Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.
Other Qualifications:
* Valid driver's license with acceptable driving record required.
* Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI - BB1
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customerservice is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
* Paid Vacation and Holidays
* Medical Insurance
* Dental Insurance
* Vision Insurance
* 401(k) Plan with Company Match
* Flexible Spending Accounts
* Long-Term Disability - Employer Paid
* Short-Term Disability - Employer Paid
* Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
* Life Insurance for Team Members and Dependents
* Employee Assistance Program
* Employee Referral Program
Our Core Values
PIPE
* We are PASSIONATE about life safety
* We have INTEGRITY (Do the right thing)
* We work in PARTNERSHIP with our customers and community
* We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
$34k-41k yearly est. 20d ago
Customer Service Representative
Hopelink 4.2
Bellevue, WA jobs
Title: NEMT CustomerServiceRepresentative Location: Bellevue, WA. This is an onsite only position. Work Schedule: Full time, Monday - Friday 8:00am - 5:00pm
Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.
Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Join us!
Hopelink programs work in tandem to fill gaps, supporting each family or individual's unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to *************************
The career opportunity: The Non-Emergency Medical Transportation (NEMT) CustomerServiceRepresentative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customerservice mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!
CustomerService Mindset
Strong oral and written skills
Proficiency in Word
Problem solver who can adapt to changing call center environment.
Previous experience in a call center a plus
Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus
Examples of what you will be doing:
Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests.
Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability.
Handles customer complaints as the primary point of contact, aiding clients in identifying and resolving issues.
This position is a Service Critical Employee with specific attendance requirements:
Employee must manage own transportation needs in adverse weather, including possible limitations to public transportation options. Regular attendance and punctuality are essential to our business and to this position.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
Compensation: $23.00/hour
Up to 10 paid vacation and sick days annually and 10 paid holidays,
Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
Medical, Dental and Vision benefits after 1 month waiting period
Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
Annual Performance Reviews with Merit Increase Opportunities
Hopelink Values:
Growth & Human Potential
Relationships Built in Trust
Culture of Belonging
Quality of Our Work
Community-Centered
Fiscal & Data Stewardship
We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.
$23 hourly Auto-Apply 19d ago
Customer service representative
Us Tech Solutions 4.4
Bothell, WA jobs
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Experience: 5 or more years of experience in position or specialization.
Education: High-school/Associates or equivalent experience if applicable.
Certification if applicable.
Qualifications
Ensures delivery of excellent customerservice through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Additional Information
Thanks & Regards
Kushal Kumar
************
$36k-43k yearly est. 1d ago
Customer service representative
Us Tech Solutions 4.4
Bothell, WA jobs
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job DescriptionExperience: 5 or more years of experience in position or specialization.
Education: High-school/Associates or equivalent experience if applicable.
Certification if applicable.
QualificationsEnsures delivery of excellent customerservice through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Additional Information
Thanks & Regards
Kushal Kumar
************