Customer Service Representative jobs at PACE Staffing Network

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $23/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. #LI-REMOTE #BI-REMOTE Additional Information All your information will be kept confidential according to EEO guidelines. Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As a Spanish Bilingual Customer Retention Specialist, you'll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You'll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you'll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You'll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you're de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion's core values Educate pet parents on the lifetime value of coverage to empower informed decision-making Build authentic connections by tailoring your communication style to meet individual customer needs Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows Navigate multiple systems and tools to deliver seamless and efficient member experience Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: Bilingual fluency in Spanish and English is required 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential 1+ years of experience in a customer service role is essential Proven track record of success in retaining customers, handling cancellations and renewing services Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy Strong written and verbal communication skills Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience Proficient in using CRM Systems to document and manage customer interactions Strong technical troubleshooting skills and comfort using technology independently in a remote environment Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup Property and Casualty (P&C) licensing is a plus Compensation: The pay for this position is $24/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. Additional Information Benefits and Perks: Full medical, dental, and vision benefits at no cost to the employee Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment Open, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) Paid time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit *************************** Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement The anticipated salary range for this position is $23.00 - $24.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Summary The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. Core Responsibilities Review and Process orders via fax and electronic platforms Make outbound calls to patients and referrals as needed Utilize tools and resources to assist in order entry Use full product knowledge of Byram therapies to service patients Communicate effectively with patients, teammates healthcare professionals and sales team. Consistently meet required Key Performance Indicators (KPI's) Perform other duties as required Qualifying Experience High School Diploma or equivalent required 1-2 years of customer service experience required Call center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If you feel this opportunity could be the next step in your career, we encourage you to apply. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Rotation Team (Ukrainian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer's needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint's core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor's degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in English and Ukrainian language Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Salary Range In the spirit of pay transparency, our pay ranges vary based on multiple factors, including but not limited to, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $23.00- 25.50 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization's work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)

***Please submit Resume and Cover Letter when applying*** The Center for Applied Linguistics is a nonprofit organization promoting access, equity and mutual understanding for linguistically and culturally diverse people around the world. The mission of the Center for Applied Linguistics (CAL) is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe. CAL is located in Washington, D.C. For this position, the employee will need to spend at least two business days per week at the CAL office. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories. The Customer Relations Specialist, BEST Assessments, position supports all operations related to the customer support, as well as business development of Adult English Language Assessments that are owned and sold by the Center for Applied Linguistics (CAL). These assessments, BEST Literacy and BEST Plus, are used by adult English as a Second Language (ESL) programs, community colleges, and/or other organizations providing English education services to immigrant populations. This position is responsible for the supervision of one part-time Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research (LAIR) unit. This position works collaboratively with other functional departments at CAL, including fulfillment, communications, and test development. The incoming candidate will need to spend at least two business days per week at the CAL office in Washington, DC. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide daily telephone and email support, including technical support, for BEST Plus and BEST Literacy test administrators and programs. Collect, compile and analyze customer data. Implement and manage customer support process for test users. Log customer questions and needs, and compile FAQ sheets. Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line. Manage the sale and distribution process for CAL's adult English language assessments, including following up on outstanding payments. Create, document, and implement processes and workflows to improve team efficiency. Support registration and enrollment for the online workshops and training courses for users of BEST assessment products. Coordinate across functional departments at CAL, including operations, finance, communications, and test development to ensure customer requests fulfillment. With the support of the Senior Director of LAIR, develop a strategy for BEST Products sales growth. With the support of the Senior Director of LAIR, develop and execute prospective client outreach. Represent BEST products during meetings with current and prospective clients. Promote BEST assessments at professional conferences. Supervise and mentor one Customer Support Assistant. Complete other assignments at the direction of the Senior Director of LAIR. Qualifications EDUCATION AND EXPERIENCE Required High School Diploma or equivalent Some college experience 3+ years of relevant experience Preferred Bachelor's degree (BA / BS) Experience providing customer service Experience with or knowledge about adult ESL education in the U.S. Experience with sales and marketing of educational products Any equivalent combination of education and experience determined to be acceptable. KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal, editing, oral and written communication skills in English. Proficient in the use of Word, PowerPoint, and Excel. Ability to work flexibly and cooperatively in a fast-paced team environment. Acute attention to detail and ability to consistently meet deadlines. Ability to work independently as well as part of a team. Additional Information COMPENSATION: Starting at $59,500 annually based on years of experience and skills. This position is benefits eligible. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for more than 50% of the time. This position constantly operates a computer and other office productivity equipment. The employee may be required to move boxes of 30lbs. CAL adheres to ADA compliance and guidelines as a common practice. ADDITIONAL INFORMATION This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYMENT STATEMENT The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.

Eurasia Group's Energy, Climate & Resources (ECR) team provides analytical expertise and strategic insight to our clients on the geopolitical, policy, regulatory, and country risks affecting climate policy, global energy markets, commodity trends, and natural resources. We are seeking a professional with at least four years of business development and client account management experience to join our ECR team as an account manager working with companies, governments, and NGOs where geopolitics and country risk intersect with agriculture, commodity, and energy markets and climate and sustainability policy. This role will be based in Washington, DC, (but can also be based in the New York City office) and will be specifically focused on managing and growing our ECR portfolio by delivering excellent service and solutions to our clients. Responsibilities: Work with the ECR leadership team to manage a portfolio of approximately 20 accounts, with a particular focus on accounts in the Americas. Work closely with EG analysts and executives to deliver client projects, scope new solutions to client problems, and provide support that reflects Eurasia Group's unique analytical value add. Work closely and effectively with the ECR analyst team and regional research practices as a value-added partner, serving as a key team member who is an expert on our clients' needs to ensure high impact research, advisory services, and project work. Build in-depth strategic account plans and provide support to senior leadership in business and strategy planning, including both client retention and new business development. Develop a strong understanding of Eurasia Group's business and become an expert in how political risks fit into global ECR sector challenges, anticipating how Eurasia Group's insights on key trends and developments can best serve client needs. Maintain knowledge of market developments (on a multi-region/multi-commodity basis), asset classes and political risks in order to engage with and provide value to clients. Desired Skills: Prior experience in a client account management or a liaison role with proven ability to monetize a research & advisory offering. Prior experience with account mapping, strategic planning, and prospecting/pitching. Demonstrable interest in Eurasia Group's core political risk assessment competency. Prior experience in natural resources markets in a client-facing role with experience and knowledge of key geopolitical, policy, and environmental/sustainability trends is desired. Must be a self-starter with a strong team-focused mindset, committed to individual and shared successes. In a fast-paced and rapidly-changing environment, must have strong problem-solving skills and the ability to think critically about how to best use Eurasia Group resources to meet frequent and wide-ranging demands in a timely manner. Willingness and capacity to travel on an ongoing basis. Bachelor's degree required, Masters or MBA preferred. Candidates must be eligible to work in the US. The applicable base salary range for this role is $90,000 to $100,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people.

Offering $16.28-$23 per hour. This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.28 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.28 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.28 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.28 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.28-$23 per hour. This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Title: NEMT Customer Service Representative . Work Schedule: Full time, multiple shifts available: Wednesday - Sunday 12:00pm - 9:00pm Monday - Friday 8:00am - 5:00pm Initial training for this position lasts approximately two months with a schedule of Monday-Friday, 8:00am-5:00pm. Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County. Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us! Hopelink programs work in tandem to fill gaps, supporting each family or individual's unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to ************************* The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector. The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply. What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training! Customer Service Mindset Strong oral and written skills Proficiency in Word Problem solver who can adapt to changing call center environment. Previous experience in a call center a plus Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus Examples of what you will be doing: Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests. Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability. Handles customer complaints as the primary point of contact, aiding clients in identifying and resolving issues. This position is a Service Critical Employee with specific attendance requirements: Employee must manage own transportation needs in adverse weather, including possible limitations to public transportation options. Regular attendance and punctuality are essential to our business and to this position. How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package. Compensation: $23.00/hour Up to 10 paid vacation and sick days annually and 10 paid holidays, Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week Medical, Dental and Vision benefits after 1 month waiting period Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching Annual Performance Reviews with Merit Increase Opportunities Hopelink Values: Growth & Human Potential Relationships Built in Trust Culture of Belonging Quality of Our Work Community-Centered Fiscal & Data Stewardship We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Title: NEMT Customer Service Representative Location: Bellevue, WA. This is an onsite only position. Work Schedule: Full time, multiple shifts available: Wednesday - Sunday 12:00pm - 9:00pm Monday - Friday 8:00am - 5:00pm Initial training for this position lasts approximately two months with a schedule of Monday-Friday, 8:00am-5:00pm. Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County. Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us! Hopelink programs work in tandem to fill gaps, supporting each family or individual's unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to ************************* The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector. The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply. What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training! Customer Service Mindset Strong oral and written skills Proficiency in Word Problem solver who can adapt to changing call center environment. Previous experience in a call center a plus Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus Examples of what you will be doing: Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests. Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability. Handles customer complaints as the primary point of contact, aiding clients in identifying and resolving issues. This position is a Service Critical Employee with specific attendance requirements: Employee must manage own transportation needs in adverse weather, including possible limitations to public transportation options. Regular attendance and punctuality are essential to our business and to this position. How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package. Compensation: $23.00/hour Up to 10 paid vacation and sick days annually and 10 paid holidays, Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week Medical, Dental and Vision benefits after 1 month waiting period Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching Annual Performance Reviews with Merit Increase Opportunities Hopelink Values: Growth & Human Potential Relationships Built in Trust Culture of Belonging Quality of Our Work Community-Centered Fiscal & Data Stewardship We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Job Details Tonasket, WADescription This is a temporary part-time position - 5 hours a day from 7:00 am to 12:00 pm for about 6 months. Greeting and assisting customers Answering phones Entering lube and will-call orders Other duties as assigned POSITION REQUIREMENTS: Proficient in Microsoft Office Suite Above average computer skills Ability to work independently and at a fast pace Strong organizational skills Exemplary attention to detail Excellent communication skills Great customer service abilities Works well on own; self-motivated Neat, clean appearance Prompt and dependable Exhibit positive attitude Ability to pass a pre-employment drug test (including marijuana) Clean background check Qualifications COMPENSATION: Starting salary: $16.70 to $18.00 per hour (DOE) BENEFITS: 401(k) - Full time and part time employees are eligible to enroll in the company 401(k) plan. This option comes with a company match of up to 4%. Days Off - Employees will accrue 1 hour of paid time off for every 40 hours worked. Please note: Coleman Oil Company participates in E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is a web-based system operated by the U.S. Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It electronically verifies the information provided on Form I-9, Employment Eligibility Verification, to ensure that employees are legally authorized to work in the United States. For further information, please click on the following: E-Verify Participation Poster E-Verify Right to Work Poster

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Experience: 5 or more years of experience in position or specialization. Education: High-school/Associates or equivalent experience if applicable. Certification if applicable. Qualifications Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. Additional Information Thanks & Regards Kushal Kumar ************

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job DescriptionExperience: 5 or more years of experience in position or specialization. Education: High-school/Associates or equivalent experience if applicable. Certification if applicable. QualificationsEnsures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. Additional Information Thanks & Regards Kushal Kumar ************