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Customer Service Representative jobs at Packaging Service Co., Inc.

- 548 jobs
  • Inside Sales Representative

    The Packaging Connection, Inc. 3.9company rating

    Customer service representative job at Packaging Service Co., Inc.

    ``Duties``` - Conduct warm calling to potential customers to generate appointments for the sales team - Utilize effective communication and negotiation skills to engage prospects and secure appointments - Maintain accurate and detailed records of all calls and appointments in Salesforce or similar CRM system - Collaborate with the sales team to ensure a smooth handoff of leads and appointment information - Continuously develop and improve strategies for generating high-quality appointments - Stay up-to-date with product knowledge and industry trends to effectively communicate with prospects ```Requirements``` - Previous experience in inside sales, telemarketing, or appointment setting is preferred - Strong communication skills in both English and Spanish, both written and verbal - Ability to confidently engage with potential customers over the phone and build rapport - Excellent negotiation skills to overcome objections and secure appointments - Familiarity with Salesforce or other CRM systems is a plus - Self-motivated with a strong work ethic and the ability to meet or exceed targets - Detail-oriented with strong organizational skills to maintain accurate records Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Job Types: Full-time, Part-time Salary: $25 per hour Expected hours: 20 40 per week Benefits: Flexible schedule Paid time off Experience level: 1 year 2 years Shift: 8 hour shift Day shift Morning shift Supplemental pay types: Bonus opportunities
    $25 hourly 8d ago
  • Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    San Diego, CA jobs

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $20.00 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #GN0132#
    $20 hourly 4d ago
  • Strategic Account Representative - Pacoima, CA

    Unifirst 4.6company rating

    Los Angeles, CA jobs

    We Always Deliver for our customers and our people. Become a Strategic Account Representative (SAR) and join our team! Your main responsibility will be to sell our products and services to medium to large potential clients in your assigned territory. You will use our top-notch Sales Enablement tools and processes to secure new business within the B2B sector. Total compensation (including commission) can range from $75,000-125,000+ annually. Empowering Achievement: We understand that our dedicated Team Partners are the driving force behind our company's success. We provide resources such as: regular 1:1 coaching, continuous sales training, cutting-edge technology, and career development opportunities to elevate your professional growth. What Your Role Entails: Generate revenue by acquiring new clients to meet sales objectives Schedule and conduct in-person meetings with qualified leads Develop and deliver presentations to prospects about our services Maintain a strong pipeline of potential customers Devise strategies to boost sales Support in implementing and overseeing target account strategies Regularly meet with leadership to strategize Stay informed about competitors and market trends Unlock Limitless Earning Potential: Our comprehensive compensation package includes: Competitive Base Salary Monthly Commission New Hire Ramp-Up Bonus Quarterly Bonus Program Weekly Car Allowance Monthly Cell Phone Reimbursement Annual President's Club trip for top performers Full suite of benefits including 401K match, profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more. You will benefit from: Paid top-tier sales training Exposure to sales and executive leadership Protected selling territories Cutting edge sales tools, devices, and software Development through our Award-winning Sales Training Program Qualifications You will have: 3+ years of proven successful B2B sales experience Valid Driver's license and reliable transportation Proficiency with MS Office products Experience with Customer Record Management (CRM) Systems Experience with Sales Enablement Tools; Seismic is preferred High School Diploma or GED - College degree is a plus Internal candidates will be required to have a proven track record of success, as well as completion of company specific training and certifications UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
    $37k-49k yearly est. 2d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Fresno, CA jobs

    The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17.5-18.5 hourly 1d ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Brandon, FL jobs

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 2d ago
  • Product Expert, Customer Support (Santa Cruz, CA)

    Omni 4.5company rating

    Bonny Doon, CA jobs

    About the Role We are looking for a Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help. We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience! You will: * Become a deep expert in the Omni product & best practices * Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product * Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked * Stay up to date on the latest product improvements & roadmap * Give voice to customer needs in internal discussions with Product and Engineering. * Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience * Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product. * Surface feature requests and reproduce and report bugs reported by Omni users * Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service. * Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful. About you * Love learning and problem solving; enthusiastic about helping and teaching others * Strong communication skills, both written and oral * Desire to work directly with customers on a daily basis * Passionate about working with and talking about data * Strong SQL skills; knowledge of SQL for analytics * 1+ years experience in data analytics and/or business intelligence preferred This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office. Why Join Us * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data * Health, dental, and vision insurance * 401(k) Plan * Unlimited PTO
    $64k-116k yearly est. 60d+ ago
  • Customer Retention Specialist (French Speaker)

    Ventura Travel: Home 4.6company rating

    Remote

    Join us at Ventura TRAVEL - a group of specialized travel brands that unleash the adventurer in every person! Do you believe that the journey doesn't end when the trip is over? As a Customer Retention Specialist, you'll ensure that every traveler feels heard, valued, and inspired to travel with us again. You'll be the voice of care and loyalty, strengthening our long-term relationships with travelers and helping us turn happy customers into true brand ambassadors. At Ventura TRAVEL, we offer authentic, interactive, and innovative travel experiences. We truly want our travelers to soak in the enriching culture and stunning beauty of the country while engaging in fun group activities with the locals. Come join us and be a part of something truly special! Ventura TRAVEL was ranked #14 in the list of Germany's Best Employers 2024 by ZEIT (a leading national newspaper) and Kununu (Germany's top employer review platform), out of thousands of rated companies. Read more here (in German). On daily basis, you will Identify and reduce customer concerns that could impact brand trust. Call travelers after their tours to gather feedback and ensure they feel valued. Motivate travelers to complete CSat surveys and inspire them to rebook. Encourage travelers to book again and stay loyal to our brands. Respond to negative comments and reviews (including on social media) with professionalism and care. Pass bigger claims or unresolved cases to the Customer Service Specialists. Communicate trends and traveler feedback to product, sales, and service teams, making clear improvement suggestions. Use AI tools to save time and improve how you work. The basics you bring along At least 2 years of customer service experience with strong and proven results. You genuinely care about the travel experience of each customer. You turn feedback (even difficult conversations) into constructive outcomes. You remain professional and composed when handling complaints. You work proactively with internal teams, always aiming to improve processes. You're a team player and communicate clearly and respectfully. You are available to work 8 hours per day between 8AM and 8PM, Central European Time (CET). You speak and write French fluently, and are confident in English as well. You can impress us even more with Experience in the travel industry. Familiarity with digital tools like CRMs or booking platforms. Experience working with different types of clients. What we promise you Freedom to be creative in achieving results. International & friendly working environment. Quarterly Social Days and Team Events. Work out of other offices in the Ventura network around the world. Opportunity to constantly learn and grow. We care about the well-being of your employees (regular O3, satisfaction surveys etc.) Yearly 2-week offsite. Participation in the overall company's profits. Visit our Career Page to get more insights into our office life. Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
    $36k-54k yearly est. Auto-Apply 21d ago
  • Remote: Bilingual Call Center Lead Scheduling Specialist - Medical Practices (Orthodontic & Dental Marketing Agency)

    Hip 4.0company rating

    Pensacola, FL jobs

    The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards. RESPONSIBILITIES Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments. Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities. Handle inbound calls from potential patients, providing information and addressing their needs. Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking. Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently. Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines. Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates. Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability. Foster and maintain a professional and productive relationship with the primary contact for each assigned practice. Report all set appointments at the end of each day to ensure accurate tracking and communication with the team. Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed. Participate in daily team meetings, contributing insights and updates to improve team performance. REQUIREMENTS Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare. Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners. Bilingual (English/Spanish) Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously. Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision. Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems. Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads. Customer Service: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations. Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions. Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily. Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success. ABOUT HIP At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities. Bring Your Genius What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward. Elevate Others Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together. Drive Value It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now. Own It This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together. These aren't just ideas-they're what make us HIP. Let's live them out every single day. Brand Promises At HIP, these promises guide how we serve our partners every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. BENEFITS 401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Remote position SCHEDULE 8-hour shift 8 am- 5 pm (CST, MST, or PST) Training may be conducted 8 am - 5 pm CST (first 30 days) Monday to Friday COMPENSATION $42,000- $50,000 Base Salary Commission with an earning potential of approximately $5,000/annually Total OTE (On Target Earnings) $47,500-$55,000 Full-time W2 position for domestic candidates ONLY
    $47.5k-55k yearly 5d ago
  • Customer Support Representative

    Jae Electronics 3.6company rating

    Irvine, CA jobs

    JOB TITLE: Customer Support Representative DEPARTMENT: Supply Chain REPORTS TO: Supervisor, Customer Support SUPERVISES: None POSITION TYPE: Non-exempt GENERAL POSITION SUMMARY: This position serves as the basic interface between JAE Electronics and the customers specifically as it relates to their order requirements. These communications shall take place in person, via telephone, e-mail, facsimile or any other acceptable method of communication. The individual must be self-motivated, capable of making independent decisions related to requirements of the position. A good understanding of business concepts and information flow is essential. Coordination of multiple tasks will be required. MAJOR ACCOUNTABILITIES: The primary responsibility of the Customer Support Representative is the coordination of activities related to customer's orders including support, price, delivery, availability, order processing, demand requirements, scheduling, and returns. Under the direction of the Customer Support Supervisor, the Customer Support Representative is responsible to understand and accommodate the various requirements of assigned customers and communicate these requirements to other appropriate disciplines and groups within JAE Electronics as required. DUTIES AND RESPONSIBILITIES: PERCENT Order Processing 40 Order Follow-Up 20 Handling Customer Inquiries 15 Administrative Duties related to Customer Orders 15 Other 10 CORE COMPETENCIES: Good organizations skills Good communications skills PC Software application skills Ability to manage detailed tasks QUALIFICATION REQUIREMENTS: Education: Bachelor's degree preferred. Experience: Minimum 4-6 years of relevant experience. Experience may be considered in place of a degree. Skills: Computer Skills (Outlook, PowerPoint, Excel, & Word), Telephone, and General Office. Knowledge of SAP software preferred. Fluency in Spanish and/or Japanese preferred. BUSINESS TRAVEL: This position may require minimal local travel. PHYSICAL DEMAND: This position requires lifting up to 10 pounds frequently.
    $37k-47k yearly est. Auto-Apply 57d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Los Angeles, CA jobs

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-24 hourly Auto-Apply 60d+ ago
  • Graphic Designer/Customer Service Representative

    Fastsigns 4.1company rating

    Los Angeles, CA jobs

    Responsibilities Graphic Design & Production MUST BE PROFICIENT IN ADOBE ILLUSTRATOR AND PHOTOSHOP Design and prepare artwork for a variety of signage products, ensuring they meet customer specifications and production requirements. Operate and maintain equipment such as the Epson SureColor 60600, CNC machines, and RIP software. Collaborate with team members to integrate the Mutoh machine for ADA-compliant signage production. Troubleshoot and perform routine maintenance on printers and production tools. Customer Service Greet customers in person, by phone, and via email, providing friendly and knowledgeable assistance. Guide customers through the design and production process, ensuring a seamless experience from concept to delivery. Maintain clear and proactive communication regarding project timelines, revisions, and approvals. Administrative Manage orders, quotes, and invoices using company software. Maintain accurate records of customer interactions and project details. Please email resume to ************************* Compensation: $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $22 hourly Auto-Apply 60d+ ago
  • Spanish Speaking Call Center Representative

    Jerome's Furniture 4.3company rating

    San Diego, CA jobs

    Spanish Speaking Call Center Representative Starting Pay: $18.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customer service to customers. ● Completes the E/E report. ● Knows computer functions and is proficient in E1 and C1. ● Assist customers with their delivery time frame and current status. ● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads. ● Confirms delivery with customers to assure their delivery of goods was to their satisfaction. ● Provides delivery support to the drivers. ● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to delivery support ● Answer all incoming calls from all queues ● Completes the SDD calls/txt report @2pm, 4pm, 6pm ● NAH/PPD report @9am, 1pm, 4p, 8pm ● Delivery progress outcome comments- check throughout the day. Check for discrepancies ● Respond to all code change request emails ● Inspections on merchandise (going in/out) ● Snapshot code check (delivery) ● Returns merchandise ● Follow ups (external/internal) ● Provide customer service for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES: ● Able to work flexible schedule to include nights, weekends, and holidays ● Has to be able to meet the needs of the company, which may include: relocating and change in schedules/shifts. ● Needs to be organized, self-driver, and reliable. ● Follows dress code: Professional attire. ● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including: 401(k) Plan 401(K) matching Paid Vacation Paid Sick Days Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Employee Discount Program Employee Buying Program Gym Re-imbursement Program Family Savings Account EAP program **Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. Look into all of our career opportunities at ***********************
    $18-26 hourly 28d ago
  • Call Center Representative

    Jerome's Furniture 4.3company rating

    San Diego, CA jobs

    Call Center Representative Starting Pay: $18.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customer service to customers. ● Completes the E/E report. ● Knows computer functions and is proficient in E1 and C1. ● Assist customers with their delivery time frame and current status. ● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads. ● Confirms delivery with customers to assure their delivery of goods was to their satisfaction. ● Provides delivery support to the drivers. ● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to delivery support ● Answer all incoming calls from all queues ● Completes the SDD calls/txt report @2pm, 4pm, 6pm ● NAH/PPD report @9am, 1pm, 4p, 8pm ● Delivery progress outcome comments- check throughout the day. Check for discrepancies ● Respond to all code change request emails ● Inspections on merchandise (going in/out) ● Snapshot code check (delivery) ● Returns merchandise ● Follow ups (external/internal) ● Provide customer service for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES: ● Able to work flexible schedule to include nights, weekends, and holidays ● Has to be able to meet the needs of the company, which may include: relocating and change in schedules/shifts. ● Needs to be organized, self-driver, and reliable. ● Follows dress code: Professional attire. ● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including: 401(k) Plan 401(K) matching Paid Vacation Paid Sick Days Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Employee Discount Program Employee Buying Program Gym Re-imbursement Program Family Savings Account EAP program **Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. Look into all of our career opportunities at ***********************
    $18-26 hourly 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Vista, CA jobs

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Encinitas, CA jobs

    Fastsigns of Encinitas is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $30k-36k yearly est. 60d+ ago
  • Customer Service Rep / Project Coordinator

    Fastsigns of Long Beach and Torrance 4.1company rating

    Long Beach, CA jobs

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination. The successful candidate: Serves as first point of contact for walk-ins, email, and telephone customers. Works with management and support teams to satisfy customers and generate revenue in line with companys vision and values. Responsible for sales activities from lead generation through project management. Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills. Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus. The successful candidate has: Inside Sales 2+ years experience Customer Service skills and experience Open to applicants with and without a college degree. We offer these benefits: Generous compensation above industry average Paid time off vacation and sick days Participation in bonus program Medical, Dental, Vision, and Life Insurance provided at no charge for employee. We look for a talented person adept at: Working with customers at front counter doing consultative sales Providing detailed communications via email, phone, in person Consulting, troubleshooting, problem-solving to create signs for customers Meeting sales targets (monthly and annually) Scheduling appointments as needed We provide a company culture that is: Team-oriented cooperative and collaborative People-oriented supportive, focused on fairness; enjoys interacting with people Detail-oriented focused on quality and precision FASTSIGNS of Long Beach is part of a network of over 700 FASTSIGNS centers, worldwide. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!
    $30k-36k yearly est. 12d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    San Diego, CA jobs

    FASTSIGNS South Bay San Diego is hiring for a Part-Time Customer Service Specialist to join our team! At FASTSIGNS South Bay San Diego, our mission is to empower local businesses by delivering top-quality visual communication solutions. Whether through effective marketing materials, compliance signage, or wayfinding systems, we aim to help our clients grow and succeed. We are committed to continuous self-improvement, clear and transparent communication, exceptional customer service, teamwork, and delivering results with speed and precision. If you're ready to grow with a team that values dedication and quality, we'd love to have you! Benefits/Perks: Competitive Pay Paid Day Off on You Birthday Month 5 Sick Days per Year Ongoing Training & Development Opportunities Flexible Hours Growth within the company One Free Year of CHUZE Premium after 6 Months of Employment A Successful FASTSIGNS Customer Service Representative Values: A great team and contributes to the team by being a team player The ability to learn from the team, online resources and company resources among other sources Commitment to continuous self-improvement via company lessons learned, leadership feedback and their own self evaluation of their work Commitment to excellent results that empower our customers Being Solution-Oriented - Taking proactive steps to resolve issues rather than just pointing them out. A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS - South Bay San Diego Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS - South Bay San Diego Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Assist with social media emails, social media posts and social media updates Assists with customer reactivation phone calls Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to work independently Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Apply today! Send us your resume to ******************. To prevent your resume going to our spam box, use the subject: “FASTSIGNS Work Opportunity” - Compensation: $17.00 - $19.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    San Jose, CA jobs

    Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creation. Primary Responsibilities Include: Serve as the first point-of-contact for walk-in, telephone and on-line clients. Respond to customer inquiries with product recommendations and pricing information. Create detailed production plans for graphic designer and production crew. Assist with quality control of sign products to ensure customer satisfaction. Provide administration support such as customer invoicing, store open/close, daily reports, etc. This position is considered full-time, 40 hours/week with shift hours of 9am - 6pm, Monday through Friday and weekends off. Benefits include medical/dental, paid vacation, sick pay and paid holidays. Ideal candidates will be friendly, enthusiastic, organized and have strong verbal, telephone and written communication skills. Creativity and an "eye for design" is a plus! View our website at ********************* View our portfolio at ********************************* Compensation: $19.00 - $21.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $19-21 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Oxnard, CA jobs

    Benefits: Health insurance Paid time off FASTSIGNS #63301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways, such as email, telephone, and in person. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn, and has the ability to build relationships Great listening and organization skills Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $18-20 hourly Auto-Apply 45d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Oxnard, CA jobs

    Benefits: * Health insurance * Paid time off FASTSIGNS #63301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways, such as email, telephone, and in person. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn, and has the ability to build relationships * Great listening and organization skills Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $31k-36k yearly est. 46d ago

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