Post job

Specialist jobs at Palo Alto Networks - 823 jobs

  • Entry-Level Brand Technical Specialist

    IBM Computing 4.7company rating

    San Francisco, CA jobs

    A leading technology firm is seeking a Brand Technical Specialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel. #J-18808-Ljbffr
    $87k-110k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Entry-Level Brand Technical Specialist

    IBM Computing 4.7company rating

    Washington, DC jobs

    A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required. #J-18808-Ljbffr
    $86k-105k yearly est. 1d ago
  • Label Design Specialist

    Verano 4.2company rating

    Chicago, IL jobs

    The Labeling Specialist ensures all product labels meet federal, state, and brand requirements across Verano facilities. This role develops and enforces labeling standards, manages system workflows, and serves as the subject matter expert for compliance and accuracy. The Labeling Specialist partners with cross-functional teams to improve labeling processes, maintain documentation, and support initiatives that enhance efficiency and reduce compliance risk. Essential Duties and Responsibilities: Develop, implement, and enforce labeling standards, procedures, and governance frameworks across all facilities. Interpret and apply state and federal packaging regulations to product labeling, advising leadership on compliance risks and necessary changes. Approve or reject label designs based on regulatory requirements and brand standards without the need for managerial oversight. Act as the subject matter expert to Marketing, Operations, and Compliance teams, advising on legal requirements, process improvements, and business impacts of labeling decisions. Serve as system administrator for labeling software platforms, with authority to set access permissions, workflows, and approval structures. Manage relationships with third-party printing vendors, audit internal and external labeling processes, and make recommendations to senior leadership for risk mitigation. Lead initiatives to increase labeling efficiency, reduce compliance risks, and enhance workflow automation. Maintain records of label approvals, compliance assessments, and system changes, and report findings to senior leadership. Education and Experience: 5+ years of experience in packaging, labeling compliance, or regulated operations. Expertise in interpreting and applying federal and state packaging laws. Demonstrated ability to exercise discretion and independent judgment on compliance and brand-related matters. Proficiency with label management systems. Strong organizational and analytical skills with the ability to balance regulatory, operational, and brand considerations. Excellent communication skills to provide expert-level advice to cross-functional teams and leadership. Ability to manage multiple priorities in a fast-paced environment. Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
    $44k-69k yearly est. 3d ago
  • Ecommerce Specialist

    Mission Outdoor 4.3company rating

    Eden Prairie, MN jobs

    MISSION Corp., dba Mission Outdoor (“MISSION”) Eden Prairie, MN - Full Time MISSION is looking for a smart, organized, and driven E-Commerce Specialist to help us grow our brand across Amazon, Shopify, and emerging digital channels. At Mission Outdoor, we make it easier for people to get outside and enjoy the water-from boaters to families to weekend adventurers-and we're looking for someone who's excited to help bring that experience to more people every day. This role is ideal for someone with 2-3+ years of experience in e-commerce or digital marketing who's excited to own their domain, build process, and drive results across marketplace management, digital marketing, website optimization, and vendor collaboration. What this role is all about? You'll join a nimble, energetic marketing team and become the internal owner of our e-commerce ecosystem. You'll work closely with the Brand Manager, the CMO, and a variety of external partners to ensure Mission Outdoor is presenting, selling, and scaling at the highest level across Amazon, Shopify, and beyond. This is a hands-on, marketing-leaning e-commerce role-part marketplace manager, part digital analyst, part website operator. You don't need to know everything on day one, but you must bring curiosity, initiative, and a strong desire to become the in-house expert. If you're the kind of person who naturally creates order, builds process for themselves and others, and thrives in a fast-moving environment without heavy guardrails, you might be exactly who we're looking for. What you'll be responsible for: Amazon Marketplace Ownership You won't run Amazon ads yourself-but you will be the internal owner of Amazon performance. Manage product listings, variations, copy, content, and backend settings Add new products and maintain listing accuracy Coordinate directly with the ops team to keep inventory aligned Monitor listing health, suppressions, reviews, and overall storefront quality Work closely with Amazon PPC vendors to: Understand ad performance Spot issues early Provide creative briefs and listing improvements Hold vendors accountable to results Implement recommended content changes quickly and accurately You're the person who knows what's happening on Amazon-every day-and keeps the machine moving. Google, PPC & SEO (marketing-leaning execution) You'll manage our current Google Ads campaigns in-house while continuously leveling up your skills. Run ongoing Google Ads campaigns (Search, Shopping/PMax, Retargeting) Explore YouTube ads (experience is a plus) Apply SEO best practices to product pages and site content Bring forward new ideas, tests, and optimizations Attend training or workshops as needed to strengthen your PPC skill set We don't expect perfection-we expect curiosity, growth, and ownership. Shopify Website Operations You'll play an important role in the day-to-day website experience, including helping to: Manage product pages, collections, navigation, and ongoing theme updates Support light CRO testing (A/B tests, hypotheses, results, and next steps) Monitor analytics and flag opportunities or breakdowns Coordinate with design, development, and copy partners to execute improvements Manage apps, basic integrations, and no-code theme adjustments Maintain a clean, smooth, conversion-focused shopping experience You don't need to be a developer-you just need to be confident and fluent in modern website backends. Marketplace Expansion (bonus) Experience with Walmart Marketplace, Target Plus, eBay, or others is a plus-but not required. If you've done it, great. If not, we'll teach you. Cross-functional project management (it's natural to you) Project management isn't a separate job in your eyes-it's part of what makes you great. Track multi-step tasks across marketing, ops, and creative Keep vendors and internal teams moving on deadlines Build and maintain processes that help Mission scale Bring clarity, structure, and organization to fast-moving initiatives You're the kind of person who naturally creates order-and loves it. Data, Reporting & Analytics Data is central to how this role succeeds. You'll collect, analyze, and interpret performance data across channels to help improve online sales and the overall customer experience. This role isn't about producing weekly reports for reporting's sake. It's about using data to understand what's working, spot issues early, and inform smarter marketing, creative, and merchandising decisions. In this role, you will: Pull and interpret data from key platforms including Google Ads, Amazon Seller Central, Shopify, and website analytics tools Build and maintain dashboards that help you and the broader team understand performance Connect performance data to marketing and creative decisions (what we say, where we say it, and how it performs) Monitor trends and flag opportunities or issues early (conversion drops, traffic shifts, listing performance changes) Push for better tracking or clearer data when something doesn't add up Use data to guide prioritization, testing ideas, and next steps across channels You don't need to be a data scientist - but you do need to be someone who wants to understand the numbers and relies on them to make confident decisions. --- You'll thrive in this role if… You've worked at least 2-3 years in e-commerce, digital marketing, or a related field (agency experience is a plus) You love organizing systems, building process, and taking ownership You're comfortable making recommendations, sharing opinions, and advocating for improvements based on what you learn. You're comfortable learning new platforms quickly You're ready to take meaningful responsibility for performance across core e-commerce channels, including Amazon, Shopify, and Google. You're proactive and enjoy solving problems before they become problems You communicate clearly and manage vendors with confidence You have strong attention to detail and an instinct for “something's off here” You care about how digital marketing and marketplace tools drive revenue You're excited about joining a brand that's growing fast and is in full scale mode Preferred experience (Not required, but all big wins.) Google Ads (Search, Shopping/PMax) Shopify backend management Amazon Seller Central experience Basic SEO understanding Website analytics (GA4, Shopify Analytics, Looker/Data Studio) Marketplace experience beyond Amazon Worked in a fast-paced agency role Prior work on consumer products or outdoor/recreation brands Location This is a full-time, in-office role based in Eden Prairie, MN. Mission operates as a collaborative, in-person team and values working together on-site. How to apply Advice: To cut through the noise, send your resume and cover letter directly to ***********************
    $32k-57k yearly est. 2d ago
  • Client Success Specialist, Dedicated

    Indeed 4.4company rating

    Stamford, CT jobs

    **Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** + Provide high quality, fan-generating service and leads for all assigned accounts. + Accountable for book of business, account management, operations, and KPI achievement. + Ensure customer success is the goal for all assigned accounts and increase customer satisfaction. + Contribute to the overall success of the team, the territory/segment. + Drive customers to success by purposefully participating in their success through sales collaboration. + Collaborate with a manager, a team lead and senior client success specialists to achieve team goals and contribute to results. + Mentor new hires as requested. **Responsibilities** + Provide recommendations on account operations to achieve results: set appropriate metrics (cost effectiveness, conversions, volume) + Read operational data and provide solutions to operational issues as they relate to the client's recruitment challenges. + Collaborate with a manager, a team lead and senior client success specialists to contribute and contribute performance to achieve team goals. + Communicate and collaborate proactively with sales and other departments to exceed customer expectations, set goals, and resolve recruitment issues. + Share case studies, contribute to team initiatives, and cover for absent teammates. + Proactively understand and contribute to team goals, cooperate with other departments to ensure customer success. + Propose and communicate measures and initiatives for account success. + Achieve personal account goals and KPIs. + Partner with sales to achieve results, plan for customer success, and address and prevent problems. **Skills/Competencies** + Data Proficiency: Quickly analyze operational data and identify anomalies. + Unbiased Decision-Making: Formulate hypotheses based on data, maintaining an unbiased perspective. + Risk Prevention: Proactively assess and manage accounts in sales partnership to enhance effectiveness and results. + Motivational Skills: Understand client issues, identify problems, and partner internally for solutions. + Adaptability: Overcome obstacles and drive change while taking ownership. + Perseverance: Never give up, persistently think through and execute tasks. + Continuous Learning and Leadership: Prioritize ongoing self-improvement and show the initiative to explore new markets. **Salary Range Transparency** NYC Metro Area 27.94 - 36.00 USD per hour **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** ! **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (******************************** **Inclusion & Belonging** Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **AI Notice** Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws. **Reference ID:** **46407** Reference ID: 46407
    $38k-63k yearly est. 47d ago
  • Enablement Specialist - Client Success

    Views 4.6company rating

    Lehi, UT jobs

    We are seeking a dynamic and experienced Enablement Specialist - Client Success Coach to join our Revenue Enablement team and drive Client Success (CS) excellence. The Enablement Specialist - Client Success Coach will work closely with front-line CS leaders, individual CSMs, and new hires to enhance their skills, improve performance, and achieve client satisfaction with a strategic focus on retention-ensuring >=90% GRR. This role combines competency analysis, tailored skills training, role-playing, and ongoing 1:1 coaching to empower CS teams to reach their full potential. A key focus will be on coaching CS teams in structured value realization for clients, and to enable more strategic, consultative, and effective conversations that maximize customer value. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborate with CS leaders and individual sellers to identify skill gaps and developmental needs through competency assessments. Develop and deliver targeted training sessions, workshops, and materials focused on best practice, value-based success strategies, and product roadmap delivery. Partner cross‑functionally with Product to turn roadmap/NPIs into CSM readiness and client adoption-co‑create enablement assets (playbooks, talk tracks), deliver training and certification on new capabilities, and orchestrate client communications that drive measurable lifts in feature adoption and active usage across CSM books of business. Utilize role-playing exercises regularly to reinforce key skills, build confidence, and simulate real CS scenarios for more effective learning. Provide personalized, ongoing coaching to reinforce the application of these methodologies, ensuring reps can confidently navigate complex customer relationships and articulate value. Support CS onboarding by executing onboarding programs and ensuring new hires are equipped with the necessary tools and knowledge to apply CS methodologies from day one. Track and analyze performance metrics to measure the effectiveness of training and coaching initiatives, with a focus on >=90% GRR-and adjusting approaches as needed. Foster a culture of continuous improvement by encouraging feedback, self-development, peer learning, and realistic role-play scenarios within the team. Partner with CS leadership to ensure enablement activities align with strategic sales processes and revenue objectives. Provide coaching guidance to CS leaders to reinforce desired behaviors. Stay current on enablement best practices, industry trends, and techniques related to Customer Success to bring innovative approaches to the team. IDEAL EXPERIENCE, EDUCATION & TRAINING: Proven experience as a trainer, coach, or enablement professional, with practical knowledge of Customer Success methodologies. Demonstrated success in coaching and developing CS teams, especially in complex environments. Strong facilitation and role-playing skills to reinforce learning and develop new CSM behaviors. Excellent communication, presentation, and interpersonal skills. Analytical mindset with experience in measuring performance and coaching impact. Ability to adapt coaching and training approaches based on individual and team needs. Experience in onboarding and new hire training is highly preferred. A proactive, motivating, and energetic personality passionate about developing CSM talent and achieving growth targets.
    $41k-70k yearly est. Auto-Apply 6d ago
  • E-Commerce Specialist (Amazon and Other Marketplaces)

    The PCA Group 4.3company rating

    Ronkonkoma, NY jobs

    Created 36 years ago, the PCA Group of Companies (PCA) is a privately owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure. Summary: We are looking for an experienced E-Commerce Specialist who understands Amazon and other online marketplaces. You must have hands on knowledge of Amazon Vendor Central and Seller Central, FBA, FBM, and daily marketplace operations. You will support listing management, content updates, sales analysis, and growth across platforms like Amazon, Walmart, eBay, TikTok Shop, TEMU, Shein, AliExpress, and more. This role is ideal for someone who is organized, detail oriented, and comfortable working in a fast paced beauty and e-commerce environment. This is an in-person position based in Ronkonkoma, NY. Hours: Monday to Friday, 9:00 AM to 6:00 PM Key Responsibilities : Product Listings and Content Management Create and update listings in Amazon Vendor Central and Seller Central Manage FBA and FBM workflows Optimize titles, images, keywords, and descriptions Keep catalog data accurate across all platforms Improve search rankings and conversion using SEO best practices Marketplace Operations Support new product launches and promotions Track sales performance and share clear reports Monitor competitor activity and market trends Review inventory status and prevent listing issues Account Health Monitor Amazon account health and performance metrics Resolve listing problems, alerts, and compliance issues Review customer reviews and work with teams to improve ratings Cross Team Collaboration Work with marketing, design, operations, and business development Coordinate promotions and creative updates Partner with international teams when needed Growth and Support Help manage and grow marketplace accounts Identify new opportunities to increase sales Support expansion into new platforms including TEMU, Shein, AliExpress, TikTok Shop, Walmart, and others Qualifications: High School Diploma Required. Associate degree or bachelor's Degree preferred. Strong experience in e-commerce is required Strong knowledge of Amazon Seller Central and Vendor Central Proven experience with FBA, FBM, and catalog management Experience with marketplaces like TikTok Shop, TEMU, Shein, AliExpress, Walmart, and eBay is a plus Strong organization, multitasking, and time management skills Good communication and writing skills Proficient in Microsoft Office Marketing knowledge is a plus, including PPC, video ads, influencer outreach, affiliate marketing, and paid media Problem solving mindset with comfort using data What we offer: Phenomenal discounts on products within the beauty industry and beyond Medical, Dental, and Vision along with supplemental benefits available after 60 days 401 (k) available after 1 year of service with up to a 4 percent match 12 days PTO and 4 Paid Holidays Salary is commensurate upon experience (20.00 to 28.00 per hour) Equal Employment Opportunity Statement We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
    $44k-71k yearly est. 49d ago
  • FMLA Leave Specialist (Payroll SME)

    Tilt 4.2company rating

    Denver, CO jobs

    FMLA Leave Specialist (Payroll SME) @ Tilt Tilt (check us out here) is looking for an FMLA Leave Specialist (Payroll SME) to join our team and help us scale our business by helping employees navigate complex leave scenarios from FMLA and state programs to return-to-work transitions while ensuring seamless coordination between leave, pay, and compliance. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. Responsibilities will include: Manage the full leave lifecycle through Tilt's platform from intake to return ensuring accurate pay and compliance coordination Partner with payroll and HR teams to validate pay calculations, state program reimbursements, and benefit continuations during leave Serve as a resource for employees and managers navigating state and federal leave laws, paid family & medical programs, and company leave policies Support issue resolution across multiple channels troubleshooting system issues and coordinating with internal experts as needed Collaborate with Customer Success Managers (CSMs) to ensure client satisfaction and compliance outcomes Stay current on evolving leave and payroll regulations and proactively sharing knowledge with teammates and clients Communicate clearly and empathetically with employees, healthcare providers, insurance carriers, and state agencies You're a great fit if: Have 2+ years of experience in payroll, HR operations, or leave management Understand payroll processing, including leave-related pay adjustments, tax implications, and benefit deductions Know your way around U.S. leave laws and compliance (FMLA, PFML, ADA, etc.) Communicate complex topics clearly and compassionately Excel in a fast-paced, tech-driven environment and easily switch between multiple systems Are organized, self-directed, and comfortable managing changing priorities Are bilingual (English/Spanish) a plus, since we serve a diverse employee population You have high levels of empathy and can connect deeply with Tilt's mission You are comfortable working in ambiguous environments and know that we need your help to figure things out You are a comfortable using a lot of systems at once, and have the ability to learn software quickly You are fearlessly flexible and curious; aka you thrive in an environment where we don't have all the answers but are willing to help us figure them out You have experience working with a startup and/or with a B2B SaaS business Virtues/Competencies: 1. Health & Family First You've proven to be able to integrate all aspects of your life in a way that produces excellent work and ensures you care for what matters most in your life You get things done at a pace consistent with the business needs You consistently show up prepared, dependable and follow through on commitments 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You lead with empathy and compassion, meeting customers where they are and supporting them with intention and care You take the time to deeply understand customers' needs, goals, and challenges, not just the task at hand You communicate openly and honestly, even when conversations are difficult 5. Fearlessly Flexible You embrace change and navigate ambiguity with confidence and curiosity You take initiative and make progress even when direction isn't fully defined Total Compensation The projected annual salary range is $63,000 - $75,000USD plus stock options (ISOs), because we believe everyone should have some stake in our business. Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?
    $63k-75k yearly 60d+ ago
  • TikTok Shop - Business Analysis and Strategy Specialist - Creator Content

    Tiktok 4.4company rating

    Los Angeles, CA jobs

    About the team With the rapid development of the platform's e-commerce business, the scale of the content ecosystem has continued to expand, with an explosive growth in the number of creators and various content producers, and content forms and communication scenarios have become increasingly diversified. In this context, the compliance, health, and quality of the content ecosystem are not only directly related to user trust and experience, but also the core cornerstone of ensuring the platform's sustainable compliant operations and avoiding regional cultural and regulatory risks. Currently, the platform is facing multiple key demands: on one hand, it is necessary to keep up with the cultural customs and detailed regulatory policies of different regions, establish an adapted content and creator governance system, and ensure the compliant and orderly development of the ecosystem. On the other hand, it is essential to standardize account behaviors, reduce violations through scientific reward and punishment mechanisms and risk prevention and control strategies, while improving the exposure and conversion efficiency of high-quality content and optimizing the personalized recommendation experience. In addition, the prediction of governance pain points, process optimization, and emergency response in cross-functional collaboration also urgently require professional talents to coordinate and promote. To further strengthen the compliance barrier of the content ecosystem, improve governance efficiency and ecological quality, and drive the high-quality and sustainable growth of the platform's e-commerce business, this content governance strategy position is specially established. It aims to build a "compliant, controllable, high-quality, and upward-oriented" content ecosystem through professional strategy formulation and implementation. Responsibilities * Develop strategies and policies covering content and creator governance, to adhere to US cultures, regulations, nuances. * Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc. * Develop strategies and policies to mitigate risks, monitor, and raise the overall e-commerce content ecosystem quality and personalized recommendations. * Engage cross-functional stakeholders to consolidate, pre-empt and analyze content and creator governance pain points; derive and implement action plans and operational workflows to resolve them. * Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation. * Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health. * Communicate and conduct training as regards new strategies and policies, to ensure their effective implementation. * Troubleshoot and resolve high-priority emergency cases that may arise Minimum Qualifications * Bachelor's degree in Business, Marketing, Data Science, or a related field (or equivalent practical experience). * Proven ability to analyze business metrics, build KPIs, and provide actionable insights to drive performance and growth. * Strong communication skills, with the ability to collaborate with cross-functional teams and stakeholders. Preferred Qualifications: * 2+ years experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields. * Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans. * Familiarity with e-commerce compliance ecosystem, content ecosystem, and/or social media content landscape will be advantageous. * Having experience in e-commerce Creator and Partner is an added advantage.
    $60k-111k yearly est. 38d ago
  • Client Experience Specialist

    Smartasset 3.9company rating

    New York, NY jobs

    Job Description SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected). Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals. Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors. Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience. Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience. Accurately log all user interactions, challenges, and outcomes in our internal CRM system. Identify and escalate recurring user pain points to improve the overall experience. Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners. Support additional projects or initiatives as needed in a fast-paced, collaborative environment. Skills/Experience you have: 1+ years of high-volume call center experience required Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized Ability to learn and quickly adapt based on user and business needs Organized, detail-oriented, and excellent time-management skills Must be available to work some holidays or weekends during peak seasons Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks: Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive. Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers-so you can choose what fits your needs. Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind. Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role. Time Off That Works: Generous vacation, sick, and parental leave policies-because balance matters. Additional Perks: Pet insurance, home office stipend, and Employee Assistance Program (EAP) SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at *************************. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States
    $45k yearly 17d ago
  • Commerce Specialist

    Flywheel Digital 3.9company rating

    Baltimore, MD jobs

    About Flywheel Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. The Opportunity The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who's curious, a self-starter, and eager to dig in and understand the opportunity these digital platforms offer. What You Will Do: This role will include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients' Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together. From a media perspective, support Managers in helping our clients reach their retailer media goals through: Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights From a retail perspective, support our Retail Managers with the following activities: Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role: Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action Who You Are: Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus Detail oriented, good project management and organizational skills with the ability to work within tight deadlines Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done Sense of ownership complemented by strong organization and project management skills to meet deadlines Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients Working at Flywheel We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week Flexible vacation time Great learning and development opportunities Benefits that help you live your best life Parental leave and benefits Volunteering opportunities If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that. So you know: The hired candidate will be required to complete a background check Learn more about us here: Life at Flywheel The Interview Process: Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be. Inclusive Workforce Flywheel Commerce Network's goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at ******************************* so that we can support you. For more information about what data we collect and how we use it, please refer to our Privacy Policy. We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy. IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here. Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms. #LI-HYBRID
    $38k-63k yearly est. Auto-Apply 13d ago
  • Hazardous Materials Call Center Support Specialist

    Key Services Inc. 3.7company rating

    Carlsbad, CA jobs

    About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Come join us! About the Role:3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing Call Center. This is more than just answering calls-it's about being a trusted resource when it matters most. In this frontline role, you'll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You'll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment. Whether you're just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. All team members receive structured onboarding, hands-on training, and mentorship in a culture that values continuous learning and resilience. This role can be performed fully remotely within the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support. What You'll Do Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with empathy, urgency, and professionalism. Collaborate with cross-functional teams to drive high-quality resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy-comfortable with Microsoft Word, Excel, and navigating multiple systems Strong communication and active listening skills Ability to stay focused, flexible, and calm under pressure Bonus Points For: Call center or high-volume support experience Current or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 8:00 AM - 4:30 PM PT (11:00 AM - 7:30 PM ET) Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Month 2: Monday, Tuesday, Friday: 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Saturday to Sunday: 5:00 AM - 1:30 PM PT (8:00 AM - 4:30 PM ET) Days Off: Wednesday & Thursday 3E is currently authorized to hire in the following U.S. states:Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. Pay Transparency:The anticipated salary range for this position is $35,000-$52,000 per year. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation, please send an email to ********************** Visit us at ********************* Follow us at ******************************************************* Policy and Candidate Privacy Notice Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
    $35k-52k yearly Auto-Apply 37d ago
  • Client Experience Specialist (SaaS), North America

    MacHinio 4.0company rating

    Remote

    (This role is for candidates based in Central or Eastern Timezones, please only apply if you reside in one of these time zones). The Customer Experience Specialist role at Machinio plays a key part in the growth of our fastest-growing product, Machinio System-an all-in-one software solution that powers websites and CRMs for dealers in the machinery, marine, and service industries. If you are highly detail-oriented, organized, enjoy solving problems, excel at building and maintaining relationships, can quickly learn new systems and functionalities, thrive under deadlines, are passionate about process and continuous improvement, and are committed to delivering an exceptional customer experience, this role is an excellent fit. It also offers long-term growth within a foundational, early-stage team! Our Company Machinio operates Machinio.com and Machinio System, and this role will work with the latter. We're a fast-moving, former startup transforming a traditional $400 billion industry through technology, with teams across North America, Europe, and Asia. Our SaaS product, Machinio System, is experiencing rapid growth, and we're looking for a proactive, organized, and analytical thinker to join our team and help deliver an outstanding experience to our existing clients. You either have the skills below or are willing to learn them: Strong at building relationships and maintaining excellent customer interactions. Comfortable leading meetings with existing clients and conducting training sessions in person or virtually. Extremely patient, able to explain functions clearly, and present effective solutions. Highly detail-oriented and proactive in managing the work assigned to you. Impeccable attention to grammar and visual presentation. Quick to learn new systems and functionalities. Able to meet deadlines, manage tasks, and deliverables consistently. Passionate about processes, methods, and continuous improvement. A kind, genuine, and collaborative team player who thrives in group settings and enjoys contributing to a productive, goal-oriented team. This is not a cushy role-you must be online, available, and actively working during scheduled hours to support clients and the team. Responsibilities: Be the primary point of contact for the Machinio System Existing Client Support initiative for dedicated accounts. Manage the support inbox and phone line for dedicated accounts, ensuring timely and professional responses. Handle technical inquiries, troubleshoot, and escalate complex issues when necessary. Conduct periodic check-ins to assess client satisfaction, encourage product usage, and address concerns proactively. Deliver phone and video explanations, lead occasional training sessions, and create learning materials to support clients. Follow up on late payments, while learning and applying effective client retention strategies. Assist clients with updates, issues, and questions related to their Machinio System-powered website designs. Gather client feedback and testimonials to support marketing and product improvement efforts. Participate in weekly collaboration sessions with the Team Lead to brainstorm solutions. Work Life: Flexibility to work remote with a very engaged, cross-functional team, preferably from EST or CST time zones. Remote setup provided for all team members, along with modern work equipment. Casual, collaborative, fast-paced work environment and a fun team (we're cool). In-person team events and really fun in-person holiday parties! Compensation: Starting base compensation at 55,000/year, commensurate/to be discussed with experience. Opportunity to earn commissions on upsells, feature-based. Robust benefits package (PTO, medical insurance, dental insurance, vision insurance, flexible spending account, health savings account, life & disability Insurance, retirement benefits/401(k) and voluntary benefits). Our Interview Process: Step 1 - Phone Interview with the Senior Director of Operations, one of Machinio's execs, to get to know you! Step 2 - Google Meets video interview with the Team Lead to go into detail about the role and participate in an evaluation. Step 3 - Final interview. We are efficient decision-makers. Our interview process has a 2-week timeline and we do not waste time. We are not recruiters, we are real employees, with long tenures and institutional knowledge, and we work with and manage the job/team you are interviewing for. We take time to interview and build teams because our people are our most important resource.
    $35k-62k yearly est. Auto-Apply 8d ago
  • Account and Collections Specialist

    Inhabit Iq 3.8company rating

    Knoxville, TN jobs

    About Inhabit Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. Job Description Reporting to the Controller, Shared Services Manager, the Account and Collections Analyst is a part of the Corporate Inhabit Accounting Team and is responsible for managing accounts receivable, resolving past-due balances, and optimizing the collections process. The Analyst will play a key role in contacting customers, negotiating payment terms, and ensuring timely resolution of outstanding invoices. Additionally, this role involves analyzing billing data for accuracy, maintaining records in Salesforce and NetSuite, and collaborating with internal teams to improve cash flow. This position is well-suited for an experienced collections professional with strong communication and negotiation skills, ideally with 3-5 years of experience in billing, collections, or accounts receivable. You will work closely with Accounting, Finance, and Customer Success teams to ensure seamless billing and collections processes. This position will collaborate with Product, Sales, and Legal teams to resolve billing discrepancies, maintain compliance, and improve collections efficiency. What You'll Do (Functions & Responsibilities) Manage accounts receivable tasks in Salesforce and NetSuite, ensuring accurate tracking of outstanding balances Conduct proactive outreach to past-due customers, negotiating payment terms and securing commitments. Maintain detailed records of all collections activity, including phone call logs, follow-ups, and dispute resolutions. Work closely with the accounting and product teams to align on outstanding balances, ensure proper customer communication, and facilitate resolution of billing-related issues. Collaborate with internal teams (Accounting, Sales, and Customer Success) to resolve billing discrepancies and improve cash flow. Prepare and send dunning letters and past-due notices, ensuring timely escalation for severely overdue account Identify high-risk accounts and recommend actions to mitigate bad debt exposure. Assist in the handoff of uncollected accounts to collections agencies, ensuring proper documentation and compliance with company policies. Support process improvements by analyzing collections performance and identifying opportunities to reduce late payments. Qualifications What We're Looking For (Minimum qualifications) 3-5 years of experience preferred in collections, billing, accounts receivable, or credit risk management (SaaS experience preferred). High School Diploma required, relevant work experience in accounting, finance, business administration or related work experience will be considered. Proven experience reducing past-due balances, negotiating payment plans, and successfully managing delinquent accounts. Strong understanding of billing and collections processes, including dunning strategies and dispute resolution. Excellent communication and negotiation skills to effectively engage with customers and resolve outstanding balances. Ability to analyze aging reports, identify risk trends, and recommend actions to improve cash flow and reduce bad debt. Experience working in Salesforce, NetSuite, or other accounting/ERP systems is preferred. Highly detail-oriented with the ability to maintain accurate and organized records of collection activities. Proficiency in Microsoft Office, particularly Excel, for reporting, data analysis, and tracking collection efforts. Self-starter who is comfortable working independently, managing multiple priorities, and escalating accounts appropriately. Professional attitude with a customer-centric approach, while remaining firm and focused on achieving collection goals. Education High School Diploma required, relevant work experience in accounting, finance, business administration or related work experience will be considered. Location Hybrid 4 days in office 1 day work from home We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday Benefits Include Competitive Pay Health Insurance: Medical, Dental, Vision and Prescription Plans Health Savings Accounts Flexible Spending Account Dependent Flexible Spending Account Critical Illness Accident 401k Plan with discretionary company match Short- and Long-Term Disability Company Paid $25,000.00 life insurance Supplemental Life and AD&D Insurance Employee Assistance Program Paid Holidays Paid Vacation Paid Volunteer Time Inhabit Employee Discount Programs Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants. #Inhabithires
    $30k-38k yearly est. 2d ago
  • Hazardous Materials Call Center Support Specialist

    Key Services Inc. 3.7company rating

    Bethesda, MD jobs

    About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Come join us! About the Role:3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing Call Center. This is more than just answering calls-it's about being a trusted resource when it matters most. In this frontline role, you'll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You'll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment. Whether you're just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. All team members receive structured onboarding, hands-on training, and mentorship in a culture that values continuous learning and resilience. This role can be performed fully remotely within the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support. What You'll Do Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with empathy, urgency, and professionalism. Collaborate with cross-functional teams to drive high-quality resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy-comfortable with Microsoft Word, Excel, and navigating multiple systems Strong communication and active listening skills Ability to stay focused, flexible, and calm under pressure Bonus Points For: Call center or high-volume support experience Current or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 8:00 AM - 4:30 PM PT (11:00 AM - 7:30 PM ET) Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Month 2: Monday, Tuesday, Friday: 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Saturday to Sunday: 5:00 AM - 1:30 PM PT (8:00 AM - 4:30 PM ET) Days Off: Wednesday & Thursday 3E is currently authorized to hire in the following U.S. states:Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. Pay Transparency:The anticipated salary range for this position is $35,000-$52,000 per year. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation, please send an email to ********************** Visit us at ********************* Follow us at ******************************************************* Policy and Candidate Privacy Notice Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
    $35k-52k yearly Auto-Apply 37d ago
  • Hazardous Materials Call Center Support Specialist

    Key Services Inc. 3.7company rating

    Canton, OH jobs

    About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Come join us! About the Role:3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing Call Center. This is more than just answering calls-it's about being a trusted resource when it matters most. In this frontline role, you'll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You'll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment. Whether you're just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. All team members receive structured onboarding, hands-on training, and mentorship in a culture that values continuous learning and resilience. This role can be performed fully remotely within the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support. What You'll Do Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with empathy, urgency, and professionalism. Collaborate with cross-functional teams to drive high-quality resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy-comfortable with Microsoft Word, Excel, and navigating multiple systems Strong communication and active listening skills Ability to stay focused, flexible, and calm under pressure Bonus Points For: Call center or high-volume support experience Current or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 8:00 AM - 4:30 PM PT (11:00 AM - 7:30 PM ET) Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Month 2: Monday, Tuesday, Friday: 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Saturday to Sunday: 5:00 AM - 1:30 PM PT (8:00 AM - 4:30 PM ET) Days Off: Wednesday & Thursday 3E is currently authorized to hire in the following U.S. states:Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. Pay Transparency:The anticipated salary range for this position is $35,000-$52,000 per year. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation, please send an email to ********************** Visit us at ********************* Follow us at ******************************************************* Policy and Candidate Privacy Notice Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
    $35k-52k yearly Auto-Apply 37d ago
  • Lead Call Center Specialist

    Koniag Government Services 3.9company rating

    El Paso, TX jobs

    Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists Leads (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more. This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth. Candidates must be available to work in either El Paso, TX, Rockville, MD, or Fairmont, WV. DUTIES Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers Communicate effectively in English and Spanish Maintain professional judgment, especially during crisis calls Respond to calls promptly Manage and de-escalate calls from individuals in crisis Triage calls for appropriate responses, referrals, and documentation Provide case management/referral services Apply quality standards to all calls and meet program deadlines Work with stakeholders, including legal service providers and court officials Assess changes affecting child safety and make referrals to officials Follow protocols and policies in call handling including post-call documentation MINIMUM QUALIFICATIONS Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field. At least 3 years of child welfare experience. Bilingual in English and Spanish. Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook. Comfortable learning new systems and working with case management software. Exceptional verbal and written communication skills. Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy. PREFERRED QUALIFICATIONS Prior call center experience, especially in behavioral health or child/family services. Familiarity with Federal government programs that support UAC. Working knowledge of trauma-informed care principles and best practices in crisis intervention. ADDITIONAL INFORMATION This is an onsite role located in our secure El Paso, TX, Rockville, MD, and Fairmont, WV facilities. Remote/virtual work is prohibited. As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations. A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment. U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ****************** Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
    $35k-45k yearly est. 12d ago
  • Post Payment Claims Specialist

    Reliant 4.0company rating

    Remote

    Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As a Medical Claims Appeal Specialist, you are responsible for contacting providers to educate on NSA process/payments, respond to appeals for various products, and negotiate these post pay appealed claims to resolve payment disputes. Primary Responsibilities Monitor and manage your post payment queues. Conduct outreach, education, and negotiation calls to providers for post payment claims. Effectively communicate with providers to verify/confirm understanding of NSA claims payments and regulations. Effectively communicate with providers to explain claim payments for various pricing products. Maintain compliance, including but not limited to Confidentiality and HIPAA requirements. Maintain acceptable levels of production including but limited to turn around time standards as mandated by the regulation(s). Document all conversations and record name, phone number, and email of contact person if available, payment rates offered on behalf of clients, and any counter offers by the provider. Adhere to client specific and Reliant protocols, scripts, and other requirements. Develop a comprehensive understanding of the state and federal regulations that will impact payments to providers. Develop a comprehensive understanding of our various products. Perform other job-related duties and special projects as required. Qualifications 2-3 years of related job experience - appeals, negotiations, medical billing. Experience conducting outreach to providers via phone calls or other communication means. Experience understanding Reliant critical behaviors and compliance requirements. Broad healthcare policy and payment understanding. Experience with claims workflow tools or systems. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$50,000-$60,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $50k-60k yearly Auto-Apply 2d ago
  • Collections Specialist

    QT Group 4.6company rating

    Boston, MA jobs

    About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts. About the Role We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA. What You'll Do Collection of Past Due Invoices (40%) * Monitor accounts to identify past due invoices on daily basis * Contact customers regarding past due invoices following a multi-step process and schedule * Update collection notes in Salesforce * Report on collection activity and accounts receivable status * Provide supporting documentation related to the past due invoices * Occasionally assist with international collections * Work with third party collection agencies when needed Customer Sales and Use Tax Compliance (40%) * Communicate with customers regarding their disposition on state sales and use tax disposition * Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.) * Update and maintain sales and use tax status in Avalara system * Monitor for expiring documentation and obtaining updated documents Other Administrative Functions (20%) Assist with Customer Information Forms * Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc. * Work with other departments and subject matter experts to answer technical specific questions Assist with responding to customer cases in Salesforce and via email * Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc. Back up for order processing and invoicing * Process orders through Salesforce order processing system * Submit invoices according to purchase order instructions (email, postal mail, supplier web portal) What You Bring to the Table * 5+ years' experience in a fast-paced administrative environment * 2+ years of accounts receivable and collections experience ideally within a software company * Organized and ability to prioritize and multi-task * Experience with Microsoft programs (Excel, Word, Outlook, Teams) * Experience with Salesforce and NetSuite is required * Experience with Avalara is a strong plus * Strong written and verbal communication skills * Ability to work independently as well as part of a group The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE. We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year. Pay range for this position is $88,000-$132,000 USD Are You Our Next Qtie? We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are. * Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too. * Meaningful Wellbeing Support From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. * Opportunities to Grow Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. * Inclusive by Design You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. * Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are. Show Up as Yourself at Qt At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are. We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself. About Qt Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit ********* Candidate privacy notice
    $38k-51k yearly est. 47d ago
  • Cultivation Specialist

    Verano Holdings 4.2company rating

    Coolidge, AZ jobs

    The Cultivation Specialist provides on-site support to multiple gardens within a cannabis cultivation facility. As a Cultivation Specialist you are responsible for maintaining quality control measures and ensuring the health and safety of crop during the life stages of the plant, from propagation to pre-harvest. Cultivations Specialists may be cross-trained and asked to support other departments from time to time to meet business needs. Essential Duties and Responsibilities * Support plant management, fertilization, insect and disease monitoring, sanitation, and overall plant growth, health, and appearance in the grow rooms. * Clone, trim, prune, top and train plants as directed by the Cultivation Manager. * Monitor and maintain quality control measures in accordance with State and local laws. * Adhere to company policies and Standard Operating Procedures (SOPs). * Maintain a clean and safe working environment within the facility and production areas. * Immediately inform Cultivation Manager of any system discrepancies. * Visually inspect plants for any diseases, deficiencies, insects, and mold, reporting concerns to management for remediation. * Follow plant scheduling to accurately project plant need. * Catalogue, track, and organize plants from clone-to-harvest using our track and trace system. * Work within company continuous improvement system and strive to increase productivity. * Regularly clean cultivation equipment and tools, including light reflectors, containers, and ventilation equipment. * Document and update cultivation logs with nutrient and/or substance application to any plants within the facility. * Provide support to additional cultivation and harvest teams as needed to achieve facility production goals. * Other duties as assigned by management. Minimum Qualifications * Minimum 1-3 years' experience in a related position. * Able to follow detailed instruction and capable of performing repetitive tasks. * Must have a positive attitude and work well with others in a team environment. * Willing to learn about, operate and maintain facility equipment in a safe manner. * Comfortable with heights, soil and water, and tight spaces. * Ability to safely climb, squat, bend, twist, kneel and stand for at least 8 hours per day, and lift up to 50 pounds. * Must be 21 years of age or older, and able to successfully register with the state's cannabis commission as an agent. * Must comply with all laws, regulations, and policies associated with the industry. Preferred Qualifications * High school diploma, GED, or equivalent preferred. * Previous experience in a regulated production facility (food, beverage, CPG, etc.). * Basic knowledge of plant structure and horticulture preferred. Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand for 90% of the time. Comfortable with heights, occasionally ascends/descends a ladder to service the lights, filters, trellis netting and ceiling fans up to 25ft. Comfortable working atop and traversing scaffolding, when required. Comfortable with changing environment temperatures and humidity. Exposure to pollen, dust, dander, and other nature elements. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
    $31k-50k yearly est. 21d ago

Learn more about Palo Alto Networks jobs

View all jobs