Restaurant General Manager jobs at Patrice and Associates Franchising - 258 jobs
Quick-Casual Restaurant General Manager
Patrice and Associates 3.6
Restaurant general manager job at Patrice and Associates Franchising
GeneralManager needed for a stable and growing Quick-Casual restaurant concept!
Salary up to $60,000 plus quarterly bonuses
Successful and growing company looking for friendly, personable and hardworking leaders!
Local group with stores around Boston, serving delicious breakfast foods, bakery items, and coffee
Great opportunities for growth and career progression, great benefits and quality of life
A beloved local group is looking to add to their family as they are opening new locations in the coming months! Serving quality locally roasted coffee, fresh-made bakery items, and delicious breakfast food, the company offers great opportunity and stability for your career! This isn't your stuffy corporate concept either- we want creative people who are flexible, entrepreneurial, and excited to contribute ideas and suggestions to the menu!
If you are a personable people manager with a passion for creating a fun work environment and providing excellent customer service, we want to speak with you! You will be generously compensated for all of your hard work with salary ranges up $60,000 and bonus potential up to an extra $10,000 per year!
Responsibilities include:
Build a great team, leading a team of managers plus hourly staff; interview, train, schedule, motivate and mentor your team for success
Manage your team's performance to ensure your store runs to company standards at all times and follow all company and legal procedures
Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back
Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders
Maintain daily and weekly paperwork, and prepare for your monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards
Qualifications:
Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team!
Must be personable, friendly and passionate with excellent customer service skills
Passion for promoting teamwork, open communication and receiving/providing feedback
Motivated to drive sales and grow the brand
Must have 2 years of management experience
Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally.
Equal Opportunity Employer (EOE)
$60k yearly 60d+ ago
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Store Manager
24 Seven Talent 4.5
Braintree Town, MA jobs
Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing.
Location: South Shore Plaza (Boston)
Salary: $70-85K (DOE)
Overview
Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards.
Upholding and enforcing all policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote culture and Code of Conduct through our 4 Principles.
Qualifications
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
If you are interested in and qualified for this role, please forward your resume today!
$70k-85k yearly 2d ago
District General Manager (Boston)
TK Elevator 4.2
Westwood, MA jobs
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced District GeneralManager located in Boston, MA. Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business to meet and exceed business goals.
ESSENTIAL JOB FUNCTIONS:
* Drives culture -Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch's successes.
* Direct supervision of department managers and supervisors by providing direction and training, and communicating company policies, procedures and objectives.
* Leads by example the company's commitment to safety and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees.
* Leads by example the company's commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care.
* Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business.
* Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met.
* Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities.
* Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program
* Oversees retention of service contracts including direct involvement in all "at risk" customer accounts.
* Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects
* Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently
* Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure
* Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws
* Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods
* Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor
* Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts
* Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations
EDUCATION & EXPERIENCE:
* Thorough knowledge of the elevator industry and generalmanagement methods within the elevator industry
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Proven success managing and developing talent within the workforce
* Ability to define problems collect data, establish facts and draw valid conclusions
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Salary range: $219,000-$272,000. The role offers a car allowance, fuel card, and annual incentive program.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
* Medical, dental, and vision coverage
* Flexible spending accounts (FSA)
* Health savings account (HSA)
* Supplemental medical plans
* Company-paid short- and long-term disability insurance
* Company-paid basic life insurance and AD&D
* Optional life and AD&D coverage
* Optional spouse and dependent life insurance
* Identity theft monitoring
* Pet insurance
* Company-paid Employee Assistance Program (EAP)
* Tuition reimbursement
* 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
* 15 days of vacation per year
* 11 paid holidays each calendar year (10 fixed, 1 floating)
* Paid sick leave, per company policy
* Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$80k-125k yearly est. 2d ago
Oracle Utilities Functional Associate Manager
Accenture 4.7
Boston, MA jobs
We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, my Concerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (*******************************************************
You Are
A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients' most complex business problems to help their companies do more. You're as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle solutions. Or you specialize in one or the other, our practice covers the functional & process side of Oracle as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game.
The Work
* Gather and analyze business requirements.
* Working with Business stakeholders, refine Features to determine Acceptance Criteria and Solution Approach.
* Create functional designs to satisfy business requirements using Oracle Utilities products like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
* Configure Oracle Utilities products to meet requirements.
* Give clients options for designs using prototypes.
* Work closely with the Technical Designers to ensure the technical solutions align with the solution approach.
* Define test cases that cover important business scenarios.
* Help clients understand leading business processes so they can transform their business with Oracle.
* Lead, coach, and advise a small project team in addition to managing their performance (depending upon the structure of a project).
* Gain the trust of your client, teammates, and managers to make sure projects get delivered.
* Keep growing your skills to help your team with business development and sales efforts
* Stay in the know on leading industry trends and Oracle features to give your clients the best solutions for their needs.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
Here's what you need:
* Minimum 4 years of work experience working on Oracle Utilities applications like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
* Minimum of 4 year of experience in gathering and analyzing requirements, creating business process flows, refining features, and developing functional designs.
* Minimum of 4 year of experience in creating elegant solutions to extend the Oracle Utilities application functionality.
* Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree, must have equivalent minimum 6 year work experience.
Bonus points if:
* Oracle Utilities certification.
* Agile experience.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Locations
$78.5k-201.3k yearly 3d ago
Oracle Utilities Functional Associate Manager
Accenture 4.7
Boston, MA jobs
We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, my Concerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (*******************************************************
You Are
A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients' most complex business problems to help their companies do more. You're as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle solutions. Or you specialize in one or the other, our practice covers the functional & process side of Oracle as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game.
The Work
+ Gather and analyze business requirements.
+ Working with Business stakeholders, refine Features to determine Acceptance Criteria and Solution Approach.
+ Create functional designs to satisfy business requirements using Oracle Utilities products like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
+ Configure Oracle Utilities products to meet requirements.
+ Give clients options for designs using prototypes.
+ Work closely with the Technical Designers to ensure the technical solutions align with the solution approach.
+ Define test cases that cover important business scenarios.
+ Help clients understand leading business processes so they can transform their business with Oracle.
+ Lead, coach, and advise a small project team in addition to managing their performance (depending upon the structure of a project).
+ Gain the trust of your client, teammates, and managers to make sure projects get delivered.
+ Keep growing your skills to help your team with business development and sales efforts
+ Stay in the know on leading industry trends and Oracle features to give your clients the best solutions for their needs.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Here's what you need:
+ Minimum 4 years of work experience working on Oracle Utilities applications like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
+ Minimum of 4 year of experience in gathering and analyzing requirements, creating business process flows, refining features, and developing functional designs.
+ Minimum of 4 year of experience in creating elegant solutions to extend the Oracle Utilities application functionality.
+ Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree, must have equivalent minimum 6 year work experience.
Bonus points if:
+ Oracle Utilities certification.
+ Agile experience.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$78.5k-201.3k yearly 60d+ ago
Career Opportunities: General Manager (93623)
Freeman 4.8
Boston, MA jobs
About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
It is the responsibility of the GeneralManager to direct and manage all activities of the branch to obtain optimum efficiency and to maximize profits. Responsible for the success of the branch office, not only within the company, but also within the community. Provide overall leadership to the branch and drive its profitability and growth. Develop effective strategy, work policies and procedures that lead to operational effectiveness and company financial success. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of customer service.
Provides strategic leadership, direction and oversight of multiple functions, divisions, and areas of significant impact. Formulates strategic goals based upon organizational needs and implements effective strategies that have a positive result in helping achieve financial success for the organization. Makes complex decisions for situations with precedent. Creates an environment of team member engagement and mirrors the company's mission, vision, and values. Ensures branch and company day-to-day operations are managed efficiently and effectively.
This position will support our Operations team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Boston, MA.
Essential Duties & Responsibilities
* Plan, develop and implement organization policies and goals
* Coordinate activities of departments such as operations, customer service, sales, office, show-site and plant
* Develop, maintains and analyze budgets to identify areas in which reductions can be made, and to allocate operating budget
* Confer with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
* Direct initiatives so that outlining policy, program, or operations changes can be implemented in a timely, efficient and accurate manner
* Promote organization in industry, manufacturing or trade associations. Maintains relationship with local convention bureau, convention center and hotels
* Enforce company policies and procedures to ensure that they are carried out on a daily basis
* Work with department heads to see that hiring, staffing, discipline, and training are accomplished
* Oversee proper administration of branch payroll controls, travel, job cost, and branch expense control
* Conduct meetings with department heads to review schedules, implement programs, and coordinate inter-department activities.
* Ensure that branch maintains appropriate training and safety programs
* Manage union contract negotiations and grievances as necessary
* Accurately prepare annual branch budget and submits to corporate management by deadline
* Prepares capital expenditure list and submits for approval
* Review long range job planning and assignments with department heads
* Conduct performance reviews with department heads
* Assist department heads with counsel of personnel problems and consults with Human Resources as necessary
* Check insurance reports on a quarterly basis and reviews all claim reports
* Perform other duties as assigned
Education & Experience
* Bachelor's degree (B. A.) from four-year college or university is required, Master's Degree is preferred
* Ten (10) years related experience and/or training; or equivalent combination of education and experience
* Thorough knowledge of standard company operating procedures
* Industry experience required
* Good knowledge of and experience in sales
* Good overall understanding of existing Freeman departments
* Ability to understand financial statements and company job cost system
* Comprehensive working knowledge of company policies and procedures
* Proactive leadership skills to effectively oversee, motivate, and direct team members, and provide efficient operational measures
* Strong verbal and written communication skills, and ability to communicate with all levels of the organization
* Reflect a positive demeanor & strong interpersonal skill with internal and external contacts
* Ability to identify business issues and develop sound/practical resolutions
* Financial expertise and strong analytical skills to effectively manage all financial & budgetary oversight
* Ability to work in a fast-paced environment which may be stressful due to operational demands and sensitive timelines
* Solid understanding of employment laws such as Title VII, ADA, ADEA, FMLA, etc
* Understanding of O.S.H.A. requirements
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
* Medical, Dental, Vision Insurance
* Tuition Reimbursement
* Paid Parental Leave
* Life, Accident and Disability
* Retirement with Company Match
* Paid Time Off
* Hiring Range range of $149,000 - 199,820 based upon experience. This position also qualifies for an Annual Incentive Bonus (AIP)
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Onsite
$149k-199.8k yearly 54d ago
General Manager
Freeman 4.8
Boston, MA jobs
**About Us** Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
**Summary**
It is the responsibility of the GeneralManager to direct and manage all activities of the branch to obtain optimum efficiency and to maximize profits. Responsible for the success of the branch office, not only within the company, but also within the community. Provide overall leadership to the branch and drive its profitability and growth. Develop effective strategy, work policies and procedures that lead to operational effectiveness and company financial success. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of customer service.
Provides strategic leadership, direction and oversight of multiple functions, divisions, and areas of significant impact. Formulates strategic goals based upon organizational needs and implements effective strategies that have a positive result in helping achieve financial success for the organization. Makes complex decisions for situations with precedent. Creates an environment of team member engagement and mirrors the company's mission, vision, and values. Ensures branch and company day-to-day operations are managed efficiently and effectively.
This position will support our Operations team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Boston, MA.
**Essential Duties & Responsibilities**
+ Plan, develop and implement organization policies and goals
+ Coordinate activities of departments such as operations, customer service, sales, office, show-site and plant
+ Develop, maintains and analyze budgets to identify areas in which reductions can be made, and to allocate operating budget
+ Confer with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
+ Direct initiatives so that outlining policy, program, or operations changes can be implemented in a timely, efficient and accurate manner
+ Promote organization in industry, manufacturing or trade associations. Maintains relationship with local convention bureau, convention center and hotels
+ Enforce company policies and procedures to ensure that they are carried out on a daily basis
+ Work with department heads to see that hiring, staffing, discipline, and training are accomplished
+ Oversee proper administration of branch payroll controls, travel, job cost, and branch expense control
+ Conduct meetings with department heads to review schedules, implement programs, and coordinate inter-department activities.
+ Ensure that branch maintains appropriate training and safety programs
+ Manage union contract negotiations and grievances as necessary
+ Accurately prepare annual branch budget and submits to corporate management by deadline
+ Prepares capital expenditure list and submits for approval
+ Review long range job planning and assignments with department heads
+ Conduct performance reviews with department heads
+ Assist department heads with counsel of personnel problems and consults with Human Resources as necessary
+ Check insurance reports on a quarterly basis and reviews all claim reports
+ Perform other duties as assigned
**Education & Experience**
+ Bachelor's degree (B. A.) from four-year college or university is required, Master's Degree is preferred
+ Ten (10) years related experience and/or training; or equivalent combination of education and experience
+ Thorough knowledge of standard company operating procedures
+ Industry experience required
+ Good knowledge of and experience in sales
+ Good overall understanding of existing Freeman departments
+ Ability to understand financial statements and company job cost system
+ Comprehensive working knowledge of company policies and procedures
+ Proactive leadership skills to effectively oversee, motivate, and direct team members, and provide efficient operational measures
+ Strong verbal and written communication skills, and ability to communicate with all levels of the organization
+ Reflect a positive demeanor & strong interpersonal skill with internal and external contacts
+ Ability to identify business issues and develop sound/practical resolutions
+ Financial expertise and strong analytical skills to effectively manage all financial & budgetary oversight
+ Ability to work in a fast-paced environment which may be stressful due to operational demands and sensitive timelines
+ Solid understanding of employment laws such as Title VII, ADA, ADEA, FMLA, etc
+ Understanding of O.S.H.A. requirements
**Travel Requirements**
Travel up to 25%
**What We Offer**
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
+ Medical, Dental, Vision Insurance
+ Tuition Reimbursement
+ Paid Parental Leave
+ Life, Accident and Disability
+ Retirement with Company Match
+ Paid Time Off
+ Hiring Range range of $149,000 - 199,820 based upon experience. This position also qualifies for an Annual Incentive Bonus (AIP)
**Diversity Commitment**
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
\#LI-Onsite
$149k-199.8k yearly 55d ago
General Manager-203100
ESa 4.7
Westborough, MA jobs
Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.
Watch A Day in the Life video for GeneralManager **************************************************
MAJOR / KEY JOB DUTIES
Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
Completes daily room and Guest Ready room inspections.
Manages ESA Brand Standards and processes while pursuing continuous improvement.
Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
Provides team members with the necessary tools and supplies to perform their jobs.
Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
Efficiently manages rooms to keep all guest rooms in service.
Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
Upholds and enforces ESA standards and policy compliance at the hotel level.
Ensures bank deposits are completed in accordance with company policy
Completes competitive surveillance (Sales Drive Bys)
OTHER DUTIES
Reviews in-house rates.
Adheres to federal, state and local employment related laws and regulations.
Performs duties in all aspects of hotel operations as needed
Directly manages an Assistant GeneralManager / Team Leader.
Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
Short-Term Disability
Buy-Up Long-Term Disability
Supplemental Life Insurance
Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies
Compensation Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$92k-157k yearly est. 1d ago
Assistant General Manager
Dogtopia 3.2
Franklin Town, MA jobs
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our GeneralManager to lead the team as an Assistant Manager. This is a role for someone with team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
Customer Service and Presentation:
As the Assistant Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress.
Sets the example for the team of the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards.
Keeps the team members engaged in their duties
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
Financial and Administrative:
Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
Actively communicates team developmental needs and issues to management to ensure growth
Develops team in up-selling and using dog evaluations to grow revenue
Communications any concerns or needs to GeneralManager proactively and partnering after attempting to resolve issues
Work with team to assure our Quality of Care sets the standards for dog care
Team Management:
Assist in creating staff schedules and helps monitor daily schedules
Maintains optimum staffing and development with all employees
Leads by example by coaching all on contributing to a positive team-oriented culture
Delivers written performance reviews and gives employees positive acknowledgment when due!
Help coach the staff on our Dogtopia-isms
The Rules by which we, as DOGTOPIANS, live are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it's the Most Exciting Day Ever!
Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty-gritty complete.
Maintain and update cleaning schedule, along with holding themselves and the team accountable to Dogtopia's safety and cleaning standards.
Inventory Management of cleaning, dog, and First aid supplies.
Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
Benefits:
It's always bring your dog to work day!
Education in basic dog obedience and training
Fun, Dynamic team culture
Career progression based on performance
Additional certification programs are available
Competitive wages with flexibility in scheduling
Paid time off, medical benefits, and company incentives
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Disability insurance
Referral program
Employee discount
Pet rider program
Other
$54k-78k yearly est. 60d+ ago
Restaurant Assistant Manager
Kura Sushi Framingham 3.9
Framingham, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply*
*Check out our Benefits!- *****************************************
Assistant Managers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
Assistant Managers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35.00 - $35.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles.
$35-35 hourly 25d ago
Restaurant Assistant Manager
Kura Sushi Dorchester 3.9
Boston, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply
*Check out our Benefits!- *****************************************
Assistant Managers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
Assistant Managers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35 to $35) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles
$35-35 hourly 19d ago
Assistant General Manager- DCU Center
Legends 4.3
Worcester, MA jobs
Assistant GeneralManager DEPARTMENT: Administration REPORTS TO: GeneralManager FLSA STATUS: Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Under GeneralManager's supervision, the Assistant GeneralManager coordinates the day-to-day activities of the various departments within the facility. Helps to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through subordinate supervisors.
Essential Duties and Responsibilities
* Implement facility policies and goals in accordance with the management contract, client's objectives, and corporate policy.
* Meet with department heads to review activity, operating, and sales reports. Determine changes to the programs and/or operations and oversee implementation with the department heads.
* Negotiate contracts and agreements with suppliers, promoters and tenants for necessary activities and services at the facility.
* Assist in the development of long-range plans and program objectives in accordance with the management contract and corporate policy.
* Guarantee all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are followed.
* Implement procedures within the departments to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business.
* Assist in the preparation of the annual budget and capital project budget for future repairs and improvements to the facility.
* Establish and maintain contact with booking agents, professional managers, promoters and others within the industry to encourage continual and regular use of the facility.
* Conduct post-event operational and financial review and analysis.
* Coordinate, implement and administer personnel development/training and safety/emergency procedures.
* Review and approve all purchasing, travel and promotional expense activity.
* Work extended and/or irregular hours including nights, weekends and holidays.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Bachelor's degree from an accredited four-year college or university
* Minimum of five (5) years' industry experience with al least three (3) of those years in a management function of an arena, convention center or stadium; or an equivalent combination of education and experience.
Skills and Abilities
* Possess skills and experience in contract negotiation, business law, labor relations, union contracts, purchasing procedures, and supervising personnel.
* Engage in much decision making that is generally governed by procedure and guided by policy.
* Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales.
* Plan, coordinate and direct varied and complex administrative operations.
* Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise and motivate personnel, provide counsel on routine and sensitive personnel matters and execute applicable solutions.
* Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
* Operate a personal computer using MS-DOS, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment.
* Follow oral and written instructions and communicate effectively with others in both oral and written form.
* Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
* Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
* Be licensed and insured to operate a motor vehicle in the United States.
* Remain Flexible and adjust to situations as they occur.
* Excellent communication and interpersonal skills and organizational ability
* Ability to work with and maintain highly confidential information is required
* Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
* Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
* Ability to anticipate problems and implement immediate corrective action
* Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
* Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
* Considerable knowledge of safety regulations and other federal, state or local laws and regulations
* Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
* Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
* Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
* Ability to manage a facility of same size and type
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - DCU Center, Worcester, Massachusetts
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$55k-79k yearly est. 60d+ ago
Restaurant Assistant Manager
Kura Sushi Watertown 3.9
Watertown Town, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in Watertown
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply*
*Check out our Benefits!- *****************************************
Assistant Managers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
Assistant Managers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35.00 - $35.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles.
$35-35 hourly 25d ago
Assistant General Manager
RMG Staffing 4.1
Braintree Town, MA jobs
Job Description - Assistant Manager (Freight Forwarding) Location: Boston, MASchedule: Mon-Fri, 8:15 AM-5:15 PMSalary Target: $70,000-$80,000 Benefits: Health insurance + 401(k) after 90 days Reports to: GeneralManager Summary of Responsibilities:
Support the GeneralManager with daily freight-forwarding operations (import/export, documentation, bookings).
Coordinate workflow, assist with supervising staff, and ensure compliance with customs and international regulations.
Maintain communication with carriers, agents, and clients; resolve operational issues.
Review shipping documentation (BLs, invoices, ISF, AES, AWB).
Monitor KPIs and assist in improving operational efficiency.
Act as decision-maker when the GM is unavailable.
$70k-80k yearly 1d ago
General Manager- Blue Cross Blue Shield (Boston, MA)
Flik Hospitality Group 4.2
Boston, MA jobs
Job Description
Salary: $105,000 - $115,000/ year
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.
Join FLIK in Boston, MA as a GeneralManager
The GeneralManager oversees a high-volume corporate dining account at Blue Cross Blue Shield in Boston, MA. As the GeneralManager, the individual is responsible for all day-to-day operations of the Company account. Key responsibilities include maintaining strong client relationships, leading and developing teams, and ensuring exceptional food quality and customer service. Success in this position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a commitment to operational excellence.
Key Responsibilities:
Oversees all P&L and budgeting as it pertains to the account
Manages overall day-to-day operations of the account
Conducts HR functions, including hiring, progressive counseling, and terminations
Oversees scheduling, payroll, and team training
Maintains excellent relationships with customers, guests, and clients as well as other departments
Works with the Chef and management team in creating menus and providing top-quality food
Rolls out new culinary programs in conjunction with the Company marketing and culinary team
Preferred Qualifications:
BS, Hospitality or Culinary degree preferred
Must have at least five years of foodservice operation experience in a similar level role
High volume production and catering experience is essential
Previous experience managing a budget
Desire to learn and grow with a top-notch foodservice company
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
************************************************************************************************
Req ID: 1488955
Flik Hospitality Group
NANCY M TEIXEIRA
[[req_classification]]
$105k-115k yearly 20d ago
Restaurant Assistant General Manager
Dig 4.2
Boston, MA jobs
Chef de Cuisine
[Assistant GeneralManager]
COMPENSATION:
Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential
PERKS AND BENEFITS:
16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
Health Insurance (Medical, Dental, and Vision)
Paid Time Off
401K program
Phone Reimbursement
Commuter Benefits
Complimentary DIG Meals every day
Short-Term Disability
ABOUT THE ROLE:
As Chef De Cuisine, you are responsible for all culinary oversight in our scratch-based kitchen operation. You serve as the culinary nuts-and-bolts in our restaurants while managing and staying accountable for your team of culinarians. As an extremely efficient individual with a passion for executing food excellence and hospitality, you run a strong kitchen by showcasing advanced business and culinary acumen. You own and take pride in order/inventory management, prep management, and health and safety standards within the four walls of your restaurant. You are the subject matter expert in your areas of focus in the kitchen and serve as a vital resource for your team and peers. In our operation centered around innovation, you are always looking at food quality, cost, and training as data points for you and your team to grow.
Staying organized and detail-oriented in a fast-paced environment is key to your role as Chef de Cuisine. We are constantly evolving our menu and testing new initiatives to improve business operations. You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure your team is well-equipped to execute anything and everything on our menu. Developing your team by role modeling while delivering excellent service to our guests is integral as we work towards a better food future.
ABOUT THE TEAM:
Our Restaurants run using a traditional brigade system. As Chef de Cuisine, you are the second in command. You report directly to the Chef Operator and the Sous Chefs and Chefs-in-training report directly to you. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you
YOU WILL:
Lead and motivate your chef's in training team by modeling culinary expertise and a good attitude in order to always deliver delicious food.
Oversee and uphold food quality and presentation no matter the business channel. Walk-in, pick-up & delivery orders are handled with equal care and attention.
Oversee the quality of fresh ingredients received from our farm partners, while overseeing inventory, supply, prep lists, ordering, and QA processes in the restaurant.
Run successful shifts by organizing the deployment board and managing the prep schedule day in and day out.
Execute line checks while measuring what's ready to serve, what needs to be prepared, and any potential waste. You think ahead to ensure service runs smoothly.
Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols. You are the safety standard bearer ensuring your team is maintaining the "A" letter grade from the Health Department
Manage our kitchen facilities, following up with all maintenance on culinary equipment, cleanliness, and organization of your restaurant.
Collaborate with your Chef Operator to manage labor and food cost.
Build your kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action.
Actively give feedback through the DIRECT model, monitoring the effectiveness of your team by providing timely positive and critical feedback.
Strictly uphold Dig's anti-discrimination and anti-harassment policies.
YOU HAVE:
1-2+ years managing a restaurant team
The ability to demonstrate and execute an exceedingly strong work ethic.
Skills to motivate and develop the culinarians on your team.
An appreciation for the people you work with.
The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
The willingness to roll up your sleeves and pitch in whenever necessary.
The desire for professional improvement and the process of learning.
The drive to network and build strong ties in your restaurant's community.
The ability to take many variables to find the best solution to a problem.
Excellent communication skills.
An eye for detail and solving challenges.
Food Safety Certification
COMPENSATION:
Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential
Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.
Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors
ABOUT US: To learn more about our mission and food please visit our website at: ******************************
NOTE:
DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply
ADDITIONAL ROLE NOTES:
The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).
$70k-75k yearly Auto-Apply 60d+ ago
Restaurant Manager
RR Companies 4.3
Massachusetts jobs
At Red Robin our Assistant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during the budgeting process.
RESPONSIBILITIES
Ensure company policy and Brand Equity Standards are followed.
Optimize profits by controlling food, beverage and labor costs.
Hiring, training and developing new hourly team members.
Increasing sales by ensuring guest satisfaction and prompt problem resolution.
Maintain an overall management style in accordance with our established best practices.
Provide leadership and direction to all team members to ensure efficient operation.
Ensure food quality and availability.
Prepare and present hourly team member reviews.
Oversee and supervise all beverage purchasing.
Complete all tasks assigned by GeneralManager on time.
Experience Preferred/Required:
2+ years of RestaurantManagement experience preferred.
HS degree or equivalent preferred
Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
Relies on experience and judgment to plan and accomplish goals.
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.
Performs a variety of tasks. A certain degree of creativity and latitude is required.
Must be 21 years of age.
Passion for the business and compassion for people.
Outstanding leadership and communication skills.
Ability to recruit, develop and motivate team members.
Must be able to create fun in a fast-paced and stressful environment.
Must be able to lift approximately 50 lbs.
Typically works under general supervision and reports to an GM.
Red Robin is an Equal Opportunity Employer
Related Keywords: front of house restaurantmanager food service management food dining eatery restaurant kitchen redrobin ARM FOH BOH Assistant RestaurantManagers Assistant RestaurantManagement Assistant RestaurantManagers Assistant Dining Room RestaurantManagement Assistant GeneralManagers RM ARM Restaurant Assistant ManagerRestaurantmanagerRestaurantmanagementRestaurant AGM GM Assistant GeneralManager
$49k-73k yearly est. 60d+ ago
General Manager
Boyd Group Services Inc. 4.6
Westfield, MA jobs
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
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* This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis*
The GeneralManager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The GeneralManager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The GeneralManager will promote and maintain the highest quality standards of professionalism in serving all customers, and the GeneralManager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. GeneralManagers are committed to leading by example at all times.
Key Job Responsibilities
* Ensure consistent execution of WOW (Wow Operating Way) plan.
* Prepare and manage the annual and monthly operating budget of the collision center.
* Forecast, target and track monthly sales, profit and expense objectives.
* Deliver formal annual performance reviews and informal monthly performance reviews.
* Monitor and maintain all A/P and A/R relating to the Collision Center.
* Maintain a clean and organized repair facility at all times.
* Monitor all maintenance required for all shop equipment, including the paint booth
* Provide training for all staff as necessary
* Ensure all staff wear proper safety gear and adhere to dress code.
* Open and close the facility daily as per established procedures.
* Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
* Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
* Lead and manage all repair facility personnel.
* Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
* Attend training, information sessions and workshops recommended by Senior Leadership Team.
* Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required
* Post-Secondary Education or equivalent.
* Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
* Attention to detail and a high degree of accuracy.
* Ability to consistently demonstrate a successful client experience
* Communicate clearly both verbally and in writing.
* Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
* Annual Paid Time Off (PTO) plans
* 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
* 6 paid holidays annually
* Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
* 401(k) Retirement Plan with company match
* Employer Paid Short-Term Disability & Life Insurance
* Additional Voluntary Life Insurance
* Continuing Education Opportunities
* Free Prescription or Non-Prescription Safety Glasses annually
* Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$65,000 - $110,000 annual
$65k-110k yearly Auto-Apply 37d ago
Assistant General Manager
National Veterinary Associates 4.2
Newton, MA jobs
Pooch Hotel Newton located in Newton, MA is looking for a talented Assistant GeneralManager to join the team! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the GeneralManager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers.
The GeneralManager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem.
Company Overview
Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations.
NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space.
Responsibilities
General
* Understands and communicates the companies' mission, values, and objectives.
* Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management.
* Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives.
* Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management.
* Communicates concerns and needs first to the GeneralManager, but then to the Market Leader and/or the Regional Leader as needed.
* Responsible for maintaining operational excellence within their resort.
* Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team.
* Recognizes and rewards outstanding performance of resort team members.
* Demonstrates exceptional leadership behaviors.
* Other duties as assigned.
Business/Financial Management
* Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA.
* Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth.
* Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence.
* Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation.
* Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings.
* Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads.
* Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively.
* Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions.
Team Management
* Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM.
* Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members.
* Ensure the Shift Leads empower their team members.
* Direct/coordinate training programs for all new hires in accordance with brand standards
* Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions.
* Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs.
* Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies.
Customer Service
* Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics.
* Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
* Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM.
* Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction.
* Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture.
* Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness.
Operations
* Adheres to and has knowledge of all company policies and procedures.
* Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance.
* Maintains impeccable standards concerning resort maintenance, cleanliness and inventory.
* Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions.
* Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort.
* Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards.
* Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort.
* Helps GeneralManager with action plan for hot spot management and drives resort level actions.
Qualifications
As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.
Additional requirements for the Resort Manager include:
* High school degree or equivalent required; Bachelor's degree equivalent education and experience.
* Minimum 2-4 years customer service experience, leading is a bonus.
* Availability to work up to 45-50 hours per week including evenings and weekends.
* Ability to drive and manage/influence workplace change.
* Proficiency with Microsoft Office Suite and point of sale software.
* Comfortable working in front of house and back of house roles within the resort.
* Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency.
* Restaurantmanagement, retail management, veterinary management/experience and/or hospitality experience preferred.
* Bilingual skills a plus.
Work Environment
* Move throughout the resort for extended periods of time (up to 10-12 hours per day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members' and guests' requests in a loud environment.
* Perform basic math and understand finances and cost management.
* Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort.
* Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
Compensation: The salary range for this position is $49,000 to $51,000 and based on applicable experience.
Deadline To Apply: December 31, 2025
Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$49k-51k yearly 60d+ ago
Dogtopia General Manager
Dogtopia 3.2
North Attleborough, MA jobs
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as GeneralManager. This is a role for someone with a Management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
Who We Are
RBDH is a multi-unit Dogtopia Franchisee throughout the East Coast.
We currently operate a portfolio of 31+ doggie daycares from
Boston to Raleigh, with an aggressive growth plan to double our store count over
the next 24months. Our HQ, conveniently located in Shelton CT.
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Our passion for pups shines through everything we do, from playtime at our Dogtopia daycares to tail wags in our home office. When you join our pack, be prepared for non-stop puppy love. We start each day fueled by our devotion to four-legged friends. Our goal? Giving every furry friend the most exciting day ever! That means creating an action-packed wonderland of play and affection. But it's not just about the dogs. We care for our two-legged partners too! Our days are filled with boundless energy and new adventures. We want this to be a place where you can flourish. A place where you're inspired to learn and grow. With over 600 team members and 34 daycares up and down the East Coast, the tails are always wagging. We share our puppy passion through our non-profit Dogtopia Foundation, sponsoring service dogs for veterans, therapy dogs for students, and employment initiatives for adults with autism.
If you live for wet noses and wagging tails, then unleash your inner pup person with us! Help spread the dog love and be the best furry friend you can be.
Benefits
Full-Time
Includes: Flexible Schedule, Employee Discount, Medical, Dental, Vision, Pet Insurance, Short Term Disability, Accident Insurance, Hospital Indemnity
Insurance, Critical Illness Insurance as well as Paid Time Off, Sick time, Referral Program and a Rewards Program!
Customer Service and Presentation:
As the GeneralManager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress.
Sets the example for the team o the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards.
Keeps the team members engaged in their duties.
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
Financial Administrative:
Manages groomers including quality control of work, safety, schedules, and client records
Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency
Develops team in up-selling and using dog evaluations to grow revenue
Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues
Work with team to assure our Quality of Care sets the standards for dog care
Team Management:
Creates staffing schedule and helps monitor daily schedules
Maintains optimum staffing and development with all employees
Leads by example by coaching all on contributing to a positive team-oriented culture
Delivers written performance reviews and gives employees positive acknowledgment when due!
Help coach the staff on our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it's the Most Exciting Day Ever!
Onboard all employees and insure each employee has the correct amount of training
Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete.
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards.
Inventory Management of cleaning, dog and First aid supplies.
Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
Details:
It always bring your dog to work day!
Education in basic dog obedience and training
Fun, Dynamic team culture
Career progression based on performance
Additional certification programs are available
Competitive wages with flexibility in scheduling
Paid time off, medical benefits, and company incentives
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Pet rider program
Other
$61k-100k yearly est. 60d+ ago
Learn more about Patrice and Associates Franchising jobs