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Senior Vice President, Operations
U.S. Travel Association 4.5
Washington, DC jobs
The Senior VicePresident, Operations is a transformational leader responsible for modernizing U.S. Travel's internal operations, strengthening organizational culture and building the operational foundation to support the association's next phase of growth. Collaborating with the entire leadership team, the SVP oversees Finance, Human Resources, Information Technology and Legal to ensure systems, processes and teams are integrated, strategic and designed for scale.
This is not a steady-state operator role. The SVP is a change agent who identifies inefficiencies, surfaces risks and uses data to inform decisions. This leader brings the organization along through change, aligns people with vision and builds the infrastructure needed for a healthier, more efficient and more collaborative U.S. Travel.
The SVP exemplifies U.S. Travel's core values by serving as a strategic, curious, ambitious, high-performing and collaborative leader who elevates teams and drives organizational progress.
Key Responsibilities
Organizational Leadership and Culture:
Champion an inclusive, collaborative culture that fosters trust, transparency and accountability.
Optimize change management through improved communication, alignment and engagement across the organization.
Lead enterprise-wide initiatives that enhance agility, cross-team collaboration and operational effectiveness.
Strengthen internal communication channels and ensure decisions are made with visibility and coordination.
Human Resources and People Operations:
Oversee HR strategy, talent development, performance management, benefits and employee relations.
Ensure HR has both strong foundational processes and a strategic orientation that supports organizational goals.
Take a strategic approach to managing employees, including understanding their value as assets whose knowledge, skills and abilities can be developed to achieve organizational goals.
Modernize HR systems and practices that support engagement, development and retention.
Coach managers and elevate leadership capabilities across the organization.
Ensure HR is a proactive partner in organizational planning and change.
Finance and Strategic Resource Planning:
Integrate Finance more deeply into organizational decision making, planning and forward-looking strategy.
Lead strategic financial planning, forecasting and multi-year modeling that supports sustainable growth.
Ensure Finance is visible, collaborative and aligned with organizational priorities
Use financial and operational data to identify trends, risks and opportunities that guide leadership decisions.
Strengthen internal controls, reporting clarity and financial processes with a focus on usability for non-financial leaders.
Technology, Systems and Operational Excellence:
Lead the modernization of internal systems, infrastructure and digital workflows.
Ensure technology decisions are integrated across departments and aligned with organizational needs.
Strengthen data governance, cybersecurity, workflow automation and system adoption.
Improve processes and tools that support collaboration, communication and decision making.
Legal:
Manage U.S. Travel's relationship with outside legal counsel to ensure effective guidance and alignment with organizational needs.
Evaluate current legal practices, policies and processes to identify areas for greater efficiency, effectiveness and risk mitigation.
Ensure legal considerations and risk awareness are incorporated into cross-functional operations and strategic planning.
Strengthen organizational understanding of legal responsibilities, risk exposure and compliance needs.
Cross-Functional Strategy and Organizational Effectiveness:
Ensure Finance, HR, IT and Legal operate as unified strategic partners with the entire organization.
Identify operational gaps, inefficiencies and communication breakdowns and design practical solutions.
Build strong working relationships with leadership colleagues and leverage their openness to modernization.
Lead operational reviews and redesigns that support growth, performance and organizational clarity.
Drives association business continuity, owns proactive planning and cross-functional readiness.
Ideal Candidate Profile:
Strategic, systems-oriented thinker who recognizes patterns and root causes.
Change-oriented leader energized by modernization, growth and building scalable structure.
Empathetic, credible and trusted advisor during periods of transition.
Strong communicator who can influence across diverse teams and levels.
Balanced operator who blends culture, systems, process and strategy.
Actively seeks feedback and operates in a state of constant self-improvement.
Experience Requirements:
Bachelor's degree required; advanced degree preferred.
Fifteen or more years of senior-level operational leadership across Finance, HR, IT and Operations.
Experience modernizing systems and processes during organizational growth.
Strong background in strategic financial planning, forecasting and resource management.
Experience in mission-driven, association, nonprofit or complex environments strongly preferred.
Proven ability to lead through change, build trust and elevate organizational performance.
Other:
This position is based in Washington, DC.
U.S. Travel staff work in the office Tuesdays, Wednesdays, and Thursdays with the option to work remotely on Mondays and Fridays.
Salary: 275-300K plus bonus potential.
Benefits:
Comprehensive healthcare package with fertility coverage
Generous paid leave including family leave
Routine staff functions and opportunities for social connection
Transportation and cell phone benefits
Robust wellness initiatives and Employee Assistance Plan (EAP)
Education and professional development assistance
$207k-288k yearly est. 55d ago
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VP, E-Commerce & Media Strategy
Frida 3.3
Miami, FL jobs
Job Description
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in.
Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.
We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.
You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.
Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
The VP will be responsible for building and executing an integrated approach to e-commerce and media that maximizes sales performance, elevates brand visibility, and ensures seamless consumer experiences across channels. They will manage a high-performing team of three and collaborate cross-functionally with Marketing, Sales, Creative, Operations, and Finance.
This is a highly visible leadership role for a strategic yet hands-on executive who thrives in a fast-moving, entrepreneurial environment.
Responsibilities to include:
E-commerce Strategy
Develop and lead the overarching e-commerce vision and strategy, ensuring alignment with company growth goals.
Oversee Amazon, DTC, and key retailer.com accounts, driving revenue, optimizing performance, and enhancing the digital shelf experience.
Manage product assortment, pricing, and promotional strategies across platforms.
Partner with Sales and Operations to optimize inventory planning, fulfillment, and consumer experience.
Lead annual negotiations with retailers that lead to mutually beneficial outcomes
Lead the exploration, planning, and execution of new and emerging channels
Media Strategy
Own the development and execution of paid media strategies (search, social, display, programmatic) that build awareness and drive conversion.
Collaborate with Brand and Creative teams to ensure content is tailored for platform-specific performance.
Use data-driven insights to continuously refine media investments, content performance, and audience targeting.
Drive integration between e-commerce initiatives and media campaigns to maximize ROI.
Collaborate in building annual media budgets to support brand and business objectives
Experiment with next-generation media platforms (e.g., social audio, AI-driven content, social commerce) to drive reach and revenue
Leadership & Collaboration
Lead and develop a team, providing coaching, mentorship, and clear career development paths.
Foster strong cross-functional collaboration with Brand, Creative, Product, and Sales teams.
Report regularly to executive leadership on performance, insights, and opportunities.
Who You Will Work With
Frida is an organization that values collaboration and community. As the VP of E-Commerce & Media Strategy, you will work closely with Brand Management, Marketing, Sales & Sales Planning, Operations, and Finance teams.
Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater
Flexible paid pregnancy and parental leave
Weekly wellness programming including manicures & pedicures, massages, and carwashes
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it's getting together for our annual Fam Jam bash or giving back to our community through a day of service
Exclusive employee product discounts
$110k-171k yearly est. 27d ago
VP, E-Commerce & Media Strategy
Frida 3.3
Miami, FL jobs
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in.
Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.
We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.
You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.
Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
The VP will be responsible for building and executing an integrated approach to e-commerce and media that maximizes sales performance, elevates brand visibility, and ensures seamless consumer experiences across channels. They will manage a high-performing team of three and collaborate cross-functionally with Marketing, Sales, Creative, Operations, and Finance.
This is a highly visible leadership role for a strategic yet hands-on executive who thrives in a fast-moving, entrepreneurial environment.
Responsibilities to include:
E-commerce Strategy
Develop and lead the overarching e-commerce vision and strategy, ensuring alignment with company growth goals.
Oversee Amazon, DTC, and key retailer.com accounts, driving revenue, optimizing performance, and enhancing the digital shelf experience.
Manage product assortment, pricing, and promotional strategies across platforms.
Partner with Sales and Operations to optimize inventory planning, fulfillment, and consumer experience.
Lead annual negotiations with retailers that lead to mutually beneficial outcomes
Lead the exploration, planning, and execution of new and emerging channels
Media Strategy
Own the development and execution of paid media strategies (search, social, display, programmatic) that build awareness and drive conversion.
Collaborate with Brand and Creative teams to ensure content is tailored for platform-specific performance.
Use data-driven insights to continuously refine media investments, content performance, and audience targeting.
Drive integration between e-commerce initiatives and media campaigns to maximize ROI.
Collaborate in building annual media budgets to support brand and business objectives
Experiment with next-generation media platforms (e.g., social audio, AI-driven content, social commerce) to drive reach and revenue
Leadership & Collaboration
Lead and develop a team, providing coaching, mentorship, and clear career development paths.
Foster strong cross-functional collaboration with Brand, Creative, Product, and Sales teams.
Report regularly to executive leadership on performance, insights, and opportunities.
Who You Will Work With
Frida is an organization that values collaboration and community. As the VP of E-Commerce & Media Strategy, you will work closely with Brand Management, Marketing, Sales & Sales Planning, Operations, and Finance teams.
Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater
Flexible paid pregnancy and parental leave
Weekly wellness programming including manicures & pedicures, massages, and carwashes
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it's getting together for our annual Fam Jam bash or giving back to our community through a day of service
Exclusive employee product discounts
$110k-171k yearly est. Auto-Apply 60d+ ago
VP, Marketplace & Alliances (Remote)
Dev 4.2
Remote
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
The SmartRecruiters Hiring Success Platform and Marketplace is a game-changer in the SaaS talent technology industry. Our customers look to us as their Recruitment OS as our Marketplace allows them to use us as their one-stop-shop for all of their integrated recruitment needs! The Marketplace makes it simple for all of the Recruitment providers in the market to seamlessly tap into our customer base and provide immediate value.
As VP, Marketplace & Alliances, you play a pivotal role in our growth through amazing partnerships for our delivery organization, referral partners for sales, and market insights for product and engineering. We are looking to take this function to the next level and at scale globally. Beyond our Marketplace, the Alliances function has played a pivotal role in our growth through amazing growth.
The role can be based anywhere in our go-to-market regions (North America, UK, France, Germany, or Poland) and work remotely.
What you'll deliver:
Be responsible for the entire strategy and execution of the Marketplace & Alliances function, with an ability to envision new business opportunities, and the perseverance and aptitude to get them finalized.
Hire, onboard, and continuously develop world-class, diverse team members to achieve annual targets and objectives.
Partner with the Revenue Operations team to ensure the Marketplace & Alliances function has the right systems and tools in place to be successful.
Deliver 20% + of the company's opportunity pipeline through strategic referral or reseller programs. These opportunities will close at a higher win rate given the quality of the relationship influencing the opportunity.
Categorize the marketplace into a well-structured and tiered model to ensure the right go-to-market motions (sales, partner incentives, marketing programs, technology fit, etc.) are in place to ensure our partners, employees, and customers have a clear understanding of value and purpose.
Build and implement a strategic framework for decision-making on potential partnership opportunities and their value to SmartRecruiters' mission of connecting people to jobs at scale.
Be an amazing partner on the senior leadership team, providing cultural and business leadership by demonstrating proficiency in strategic planning, partner acquisition, partner enablement, business development, program management, people development, and mentorship.
Generate and manage joint marketing opportunities, developer programs, and strategic partnerships.
Collaborate with internal teams to ensure organizational understanding of Alliance's objectives and obligations, as well as put in place processes to ensure these obligations are met.
Qualifications
15 plus total years of experience in alliances or business development, 7 plus years of which must be in senior leadership roles, preferably with global responsibilities.
A track record of clear revenue successes resulting from your leadership within a global alliance's function.
Exhibit a robust methodology for evaluating alliance partnerships and building strategies and business plans for their success.
Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Have a deep network of partners and overall knowledge within the HR Technology category.
Demonstrated experience building and maintaining strong relationships with a diverse set of internal and external stakeholders.
Consistent over-achievement in past roles and experiences.
Led a team to efficiently deliver against the strategic priorities.
Have managed a portfolio of products from partners or your company's marketplace.
Possess a deep understanding of recruitment budgets and where they are spent: marketing, sourcing, compliance, assessments, etc.
Keen ability to negotiate and manage complex referral and reseller agreements.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$124k-186k yearly est. 60d+ ago
Vice President of Business Intelligence
Ca Fortune 3.0
Chicago, IL jobs
What We Do
At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.
Who We Are
People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.
Overview of the Role
The VicePresident (VP) of Business Intelligence will serve as a key leader within the Business Intelligence organization, overseeing thought leadership, client management, and data. This role converts organizational strategy into scalable analytics, insights, and data management solutions that support clients and internal teams. The VP will manage departmental data assets, governance, and analytical technologies, including Snowflake, Power BI, and emerging AI agent tools. Additionally, this leader will act as a strategic partner to the SVP, supporting advanced analytic initiatives, revenue-generating programs, and business development priorities.
Location: Chicago, IL, will observe a hybrid schedule in office 3 days
Salary range: $145,000-$155,000 based on experience, qualifications and skills.
At C.A. we're not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is!
What You'll Do at C.A. Fortune
Strategy, Leadership, and Partnership
Partner with the SVP of Insights to operationalize the department's vision across Insights, Category Management, and Data.
Lead teams in delivering value-added insights, storytelling, and analytics that drive growth for clients and internal business partners.
Support revenue strategy and business development efforts through data-driven narratives and consultative engagements.
Serve as a cross-functional liaison with Sales, E-commerce, Retail Execution, and internal technology partners.
Data, Tools, and Technology Stewardship
Oversee management, quality, and governance of data assets used across the organization.
Lead the development and enhancement of dashboards, visualization tools, and analytical solutions, with particular ownership of Power BI environments.
Drive adoption of Snowflake, Power BI, and AI agents to improve efficiency, automation, and decision-making across teams.
Evaluate and recommend technology investments that ensure scalability, accuracy, and innovation in analytics workflows.
Operational Excellence and Collaboration
Ensure insights and data products translate into clear, actionable strategies for internal and external stakeholders.
Monitor analytics performance, tool usage, and methodology standardization to maintain best-in-class delivery.
Stay current on market trends, competitive intelligence, CPG industry shifts, and emerging analytical capabilities.
Leadership & Team Development
Manage, mentor, and develop high-performing teams across Insights, Category Management, and Data.
Foster a culture of experimentation, continuous learning, and data-driven decision-making.
What You Should Bring to the Table
10+ years of experience in category management, insights, analytics, or related disciplines within the CPG industry.
Demonstrated experience leading analytics, insights, and/or data teams.
Strong working knowledge of Snowflake, Power BI, and modern data stack tools; experience applying AI agents in analytics workflows is a plus.
Proven ability to translate complex data into clear, compelling stories and revenue-driving strategies.
Experience managing cross-functional initiatives that support sales, e-commerce, and retail execution.
Strong communication and stakeholder management skills, with the ability to influence at multiple levels.
Demonstrated success building scalable analytical capabilities and implementing new technologies.
Growth mindset with a passion for advancing analytics maturity across an organization.
Perks
PTO & Sick Days
11 paid company holidays per year
1 Floating Holiday
2 paid volunteer days per year
3 months fully paid parental leave (regardless of gender)
Medical, dental, and vision
Paid company life insurance
401k with company match
Summer hours (half day Fridays from Memorial Day thru Labor Day)
Work from home flexibility
Come As You Are
C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.
$145k-155k yearly Auto-Apply 2d ago
Corporate Director, Hotel Operations
Margaritaville 4.7
Orlando, FL jobs
TITLE: Corporate Director, Hotel Operations
REPORTS TO: VP, Hospitality Operations
DEPARTMENT: Hospitality; Lodging Operations
FLSA STATUS: Exempt
Core Purpose: Create and Deliver Fun and Escapism
The Margaritaville Hospitality Lodging Operations team is responsible for the Brand experience across all Margaritaville lodging verticals including hotels, resorts, camps, and ships. The team supports and works closely with property stakeholders to ensure the Brand reputation is upheld, Brand Standards are in place, and the guest and team member experience is outstanding.
JOB OVERVIEW:
The Corporate Director will work closely with property level leadership and the respective management company representatives to ensure the Margaritaville Brand experience is properly delivered at the property level to our guests and team members. This position reports to the VicePresident of Hospitality Operations and will partner with various Brand teams to support Brand initiatives including but not limited to the following: Existing Property Support, Brand Standards & Compliance Standards, New Openings Support.
WHAT YOU'LL DO:
Act as primary contact for lodging operations assigned across various verticals including Margaritaville Hotels, Compass Hotels, and Camp Margaritaville
Visit properties routinely to ensure QA and Brand Standards are in place
Provide Brand training and guidance to newly hired General Managers and Steering Committee members, ensuring awareness of brand tools, resources, and training opportunities
Assist property management team with action plans and involvement with Brand initiatives that drive revenue, reputation, and engagement
Work closely with lodging property management to anticipate, identify, and resolve issues that impact the guest experience and impact Brand reputation
Support and provide any Brand resource to assigned properties on a regular and frequent basis
Monitor brand standard compliance and report back any deficiencies and action plans to remedy
Participate in monthly team alignment meetings on all aspects of operations to support revenue and guest service goals
Ensure pre-opening activities for assigned properties meet deadlines, adhere to Brand Standards, and comply with expected outcomes through frequent communication with primary contacts through property launch dates
Perform Brand Standards Audits of assigned properties and deliver results to property leadership
Maintain and retain confidential information regarding the Company, vendors, and guests
Maintain a high level of knowledge regarding the company's venues, products and happenings
Perform other duties and tasks as assigned or determined by management
Adhere to all company policies and procedures as established in the Team Member Handbook
WHAT YOU'LL BRING:
5 -7 years of senior property leadership required. General Manager experience strongly preferred
Experience with pre-opening and opening of hotels required
Brand experience preferred
Excellent communication, presentation, and speaking skills required
Strong collaborating and influencing skills and the ability to professionally interact with other departments and verticals
Ability to multi-task and handle a variety of initiatives across multiple locations and projects
Good judgment and decision-making abilities
Entrepreneurial mindset and willingness to take a hands-on approach as needed to support our properties through pre-opening phase and throughout opening
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
Proficient computer and lodging system skills including but not limited to CRS, CRM, PMS, POS, Microsoft Word, Power Point, Excel, and Outlook
EDUCATIONAL REQUIREMENTS:
Bachelor's degree or higher preferred
High school diploma or equivalent required
OTHER:
Office Location is Central Florida area; remote work will be considered for exceptional candidates
Up to 50% travel required
$101k-168k yearly est. Auto-Apply 31d ago
Corporate Director, Hotel Operations
Margaritaville Holdings 4.7
Orlando, FL jobs
TITLE: Corporate Director, Hotel Operations
REPORTS TO: VP, Hospitality Operations
DEPARTMENT: Hospitality; Lodging Operations
FLSA STATUS: Exempt
Core Purpose: Create and Deliver Fun and Escapism
The Margaritaville Hospitality Lodging Operations team is responsible for the Brand experience across all Margaritaville lodging verticals including hotels, resorts, camps, and ships. The team supports and works closely with property stakeholders to ensure the Brand reputation is upheld, Brand Standards are in place, and the guest and team member experience is outstanding.
JOB OVERVIEW:
The Corporate Director will work closely with property level leadership and the respective management company representatives to ensure the Margaritaville Brand experience is properly delivered at the property level to our guests and team members. This position reports to the VicePresident of Hospitality Operations and will partner with various Brand teams to support Brand initiatives including but not limited to the following: Existing Property Support, Brand Standards & Compliance Standards, New Openings Support.
WHAT YOU'LL DO:
Act as primary contact for lodging operations assigned across various verticals including Margaritaville Hotels, Compass Hotels, and Camp Margaritaville
Visit properties routinely to ensure QA and Brand Standards are in place
Provide Brand training and guidance to newly hired General Managers and Steering Committee members, ensuring awareness of brand tools, resources, and training opportunities
Assist property management team with action plans and involvement with Brand initiatives that drive revenue, reputation, and engagement
Work closely with lodging property management to anticipate, identify, and resolve issues that impact the guest experience and impact Brand reputation
Support and provide any Brand resource to assigned properties on a regular and frequent basis
Monitor brand standard compliance and report back any deficiencies and action plans to remedy
Participate in monthly team alignment meetings on all aspects of operations to support revenue and guest service goals
Ensure pre-opening activities for assigned properties meet deadlines, adhere to Brand Standards, and comply with expected outcomes through frequent communication with primary contacts through property launch dates
Perform Brand Standards Audits of assigned properties and deliver results to property leadership
Maintain and retain confidential information regarding the Company, vendors, and guests
Maintain a high level of knowledge regarding the company's venues, products and happenings
Perform other duties and tasks as assigned or determined by management
Adhere to all company policies and procedures as established in the Team Member Handbook
WHAT YOU'LL BRING:
5 -7 years of senior property leadership required. General Manager experience strongly preferred
Experience with pre-opening and opening of hotels required
Brand experience preferred
Excellent communication, presentation, and speaking skills required
Strong collaborating and influencing skills and the ability to professionally interact with other departments and verticals
Ability to multi-task and handle a variety of initiatives across multiple locations and projects
Good judgment and decision-making abilities
Entrepreneurial mindset and willingness to take a hands-on approach as needed to support our properties through pre-opening phase and throughout opening
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
Proficient computer and lodging system skills including but not limited to CRS, CRM, PMS, POS, Microsoft Word, Power Point, Excel, and Outlook
EDUCATIONAL REQUIREMENTS:
Bachelor's degree or higher preferred
High school diploma or equivalent required
OTHER:
Office Location is Central Florida area; remote work will be considered for exceptional candidates
Up to 50% travel required
$101k-168k yearly est. Auto-Apply 30d ago
Vice President of Marketing and Strategy
Horizon Hospitality 4.0
Cleveland, OH jobs
We are seeking a talented VicePresident of Marketing and Strategy for a family-owned hospitality company located just southeast of Cleveland. This company is known for its commitment to quality, innovation, and personalized service. This is an excellent opportunity for a hospitality professional looking to lead a respected organization that values excellence, tradition, and community engagement.
Compensation: $200, 000 - $250, 000/yr + bonus, comprehensive health, dental, and vision, 401K with match, PTO, and more!
Requirements:
10+ years of progressive marketing leadership experience, including at least 5 years in a senior or executive role developing and executing integrated marketing strategies.
Proven success leading brand growth and market expansion initiatives, ideally within a multi-location, service-oriented, or hospitality-driven organization.
Strong background in strategic planning and business development, with the ability to translate market insights and analytics into actionable business strategies.
Experience managing cross-functional teams and large-scale marketing budgets, with a track record of driving measurable ROI across digital, traditional, and partnership channels.
Exceptional leadership, communication, and analytical skills, with the ability to influence at the executive level and align marketing efforts with overall company objectives.
$200k-250k yearly 60d+ ago
VP, Influencer Marketing
Acceleration Partners 4.3
Chicago, IL jobs
THE ROLE
VP, INFLUENCER MARKETING
The VP, Influencer at Acceleration Partners is a unique role that will own both the vision for and the outcomes of our influencer marketing team. The VP, Influencer will be responsible for a) defining what influencer marketing is at Acceleration Partners and how it is delivered, and b) supporting our growth through thought leadership and market communication. This is both and internally and externally focused role; as the VP, Influencer will own the P&L for the influencer organization, they will be expected to drive success across both top and bottom line metrics.
TOP 5 JOB RESPONSIBILITIES
TOP 5: LEAD MANAGE AND HOLD YOUR TEAM ACCOUNTABLE - Oversee account management teams, managing and leading team members and supervising high-level activities. Hire and successfully develop their team through mentoring, coaching, identifying training needs and providing proactive and timely feedback. Actively “coach the coach” to develop our next level of leaders. Success of developing teams is proven through a track record of achieving team outcomes, elevating and retaining teams, and motivating A players.
THOUGHT LEADERSHIP & INDUSTRY PRESENCE - In partnership with Marketing, show the world AP's expertise through written thought leadership, speaking engagements, and event involvement. Raise AP's profile in the influencer world so that we are considered in as many opportunities as possible.
CONSISTENTLY UPGRADE STRATEGIC CAPABILITY - Stay abreast of all evolutions of the influencer industry and keep AP leadership informed of key changes. Ensure that the influencer team is on the leading edge of developments, is bringing “what's next” to clients, and is viewed as a true strategic partner by clients. Continuously position Acceleration Partners ahead of the competitive landscape through innovation, foresight, and strategic leadership.
CLIENT GROWTH - Build and maintain a culture of client growth. Ensure that teams are delivering best-in-class client experiences leading to high levels of client satisfaction and retention. Grow client revenue by ensuring that account teams are maximizing performance opportunities and identifying opportunities for expansions and upsells.
MARGIN MANAGEMENT - Ensure that target profit margin percentages are achieved, via successful headcount management and forward planning. Serve as final decision-maker for team headcount and hiring decisions, and team promotions, raises, and bonuses. Manage team expenses accordingly.
INTERNAL RESPONSIBILITIES
Partner closely with Executive Leadership to shape the long-term vision and strategy for influencer marketing at Acceleration Partners
Collaborate with Sales on new business strategy, RFPs, and influencer-led pitches
Partner with Marketing to develop AP's influencer POV and go-to-market positioning
Work cross-functionally with Operations, Finance, and People to scale the influencer practice sustainably
Establish, refine, and evolve processes, operating rhythms, and best practices across the influencer organization
Identify and proactively mitigate risks related to clients, talent, margins, and delivery
Serve as a senior internal voice and advocate for influencer marketing across the agency
WHAT SUCCESS LOOKS LIKE
BY 6 MONTHS…
The VP, Influencer has fully assumed ownership of the influencer organization, including P&L accountability. A clear vision for influencer marketing at AP has been articulated internally and externally. Leadership expectations, team structure, and operating norms are well-defined, and early progress is evident in team effectiveness, client satisfaction, and strategic quality.
BY 1 YEAR…
The influencer practice is operating at scale with strong financial performance, consistent client growth, and high team engagement. AP has a recognized point of view in the influencer space, supported by visible thought leadership and industry presence. Teams are delivering forward-looking strategies, client retention and expansion are strong, and margin targets are consistently met or exceeded.
QUALITIES OF THE IDEAL CANDIDATE
Executive-level leader with a strong sense of ownership and accountability
Proven ability to set vision and translate it into operational execution
Commercially minded with a deep understanding of agency economics and P&L management
Trusted senior partner to clients with strong executive presence
Exceptional people leader who develops, motivates, and retains high-performing teams
Comfortable navigating ambiguity, change, and scale
Strong written and verbal communicator
Thrives in a fast-paced, remote-first environment
Demonstrates alignment with AP's core values: Own It, Embrace Relationships, and Excel & Improve
MINIMUM QUALIFICATIONS & SKILLS
10+ years of combined influencer marketing and client services / agency experience
Proven track record owning and scaling a business line, practice area, or large portfolio
Experience leading Managers and cross-regional teams
Deep expertise in influencer marketing strategy, execution, and measurement
Strong understanding of how influencer marketing integrates with affiliate and broader partnership marketing
Financial acumen, including forecasting, margin management, and P&L ownership
Bachelor's degree required
Ability to travel up to 30%, including internationally
WHY ACCELERATION PARTNERS?
Acceleration Partners is the world's largest and first-to-market Partnership Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. Managing clients in 40+ countries, AP's global team of 300+ focuses on data-driven strategies that connect brands to the right consumers through affiliate and influencer All of our work is supported by APVision, our proprietary technology suite which leverages the largest dataset of any agency in the Partnership Marketing agency ecosystem. Serving over 200 brands-including household names like Amazon, Apple, Target, Google, Marriott, Coinbase, and Burberry-AP's diversified team is creating what's next in the industry by building high-performing partnership marketing programs. As the only truly integrated global partnerships agency, AP prides itself on being at the cutting edge of industry developments and leveraging proven expertise to deliver unique solutions for brands seeking sustainable growth.
AP PERKS & BENEFITS - WHAT WE OFFER
100% remote work for everyone
Group medical, dental, and vision coverage insurance (with opt-out benefits)
401K with matching
Open Paid Time Off
Summer & Holiday Wellness Breaks in July and December
Volunteer and Birthday Time Off
Focus Fridays
Paid Parental Leave Benefits
Wellness, Technology & Education Allowances
Paid sabbatical leaves, donation matching, and more!!
Target Salary Range is 160K - 210K plus bonus
Benefits may vary based on employment status or country location.
Acceleration Partners is committed to a diverse workforce and is an equal opportunity employer. We evaluate applicants regardless of an individual's age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status.
$149k-205k yearly est. Auto-Apply 18d ago
Director of Revenue Management- Remote Based
Sage Hospitality 3.9
Breckenridge, CO jobs
Why us?
Sage Hospitality Group is set to hire a Director of Revenue Management to join us at the Hotel Alpenrock, a Curio Collection Hotel, remote based.
Hotel Alpenrock was born from the bold, adventurous spirit that defines Breckenridge-a town shaped by dreams, resilience, and reinvention. From its gold rush origins to its status as a world-class destination for outdoor adventure and mountain luxury, Breckenridge has always been a haven for visionaries. Honoring this legacy, Hotel Alpenrock bridges the town's storied past with its vibrant present, reimagining hospitality for the modern explorer.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
The Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function spaces. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
Responsibilities
Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
Partners with GM and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
Ensure sales training is provided to Front Office and Reservation associates.
Continuous analysis of competitive set, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
Develop monthly room's revenue forecast to be accurate within 5%.
Review & analysis of Online Reputation management tool and online marketing analytics.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.
Qualifications
Education/Formal Training
Four year degree preferred.
Experience
3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
Knowledge/Skills
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures.
Knowledge of advanced revenue management techniques.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Negotiate, convince, sell and influence professionals and or associates.
Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to discern/resolve employee complaints, issues and participation in meetings for feedback.
Ability to review preparation of all documentation - applications, write-ups, reviews.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Travel - 30-50% travel to hotel properties required.
Environment
Prolonged sitting throughout entire shift at computerized workstation in office environment.
Benefits
Remote based with required travel to Breckenridge
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**
The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
Salary USD $125,000.00 - USD $145,000.00 /Yr.
$125k-145k yearly Auto-Apply 60d+ ago
VP, Creative Operations
Frida 3.3
Miami, FL jobs
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in.
Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.
We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.
You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.
Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
Frida is looking for a VP of Creative Operations to build, lead, and scale an in-house creative studio that operates with the rigor, speed, and quality of a world-class creative agency. This role sits at the intersection of creativity, operations, and production-ensuring that bold, disruptive creative ideas are delivered on time, on budget, and at the highest standard of craft.
You'll own the systems, people, and processes that power Frida's creative output across packaging, in-store merchandising, and brand-building campaigns-while also evolving the studio beyond day-to-day execution into a best-in-class creative engine. This is a senior leadership role and a true thought-partner position to Frida's creative leaders.
Responsibilities to include:
Lead & Run the In-House Creative Studio
Build and operate an internal creative studio that functions like a modern creative agency
Oversee day-to-day creative operations, including project management, resourcing, timelines, and delivery
Ensure seamless execution across packaging, retail merchandising, and integrated brand campaigns
Balance speed and agility with quality, consistency, and creative excellence
Build Scalable Creative Operations
Design and implement workflows, tools, and processes that enable creative teams to consistently deliver against time, cost, and quality metrics
Establish clear ways of working between Creative, Brand, Sales, RD+E and external partners
Develop forecasting, capacity planning, and prioritization models to support business growth
Continuously identify opportunities to improve efficiency without sacrificing creative ambition
Own Production & External Talent
Lead all creative production efforts, including print, digital, retail, and campaign execution
Build, hire, and manage a trusted network of freelancers, vendors, and production partners
Own production budgets, negotiate rates, and ensure cost-effective execution
Maintain high production standards while scaling output across multiple brands and channels
Be a Thought Partner to Creative Leadership
Act as a strategic partner to Creative Directors and Brand leads-helping ideas move from concept to reality
Bring an operational lens to creative development, identifying risks, opportunities, and smarter ways to execute
Champion creative quality while advocating for clarity, feasibility, and accountability
Lead, Hire & Develop the Team
Hire, manage, and mentor a high-performing Creative Operations and Project Management team
Set clear expectations, performance standards, and development paths for direct reports
Foster a collaborative, solutions-oriented culture that supports creative teams
Own department budgets and financial planning
What You Will Need
12+ years of experience in creative operations, production, or agency leadership
Proven experience building or scaling an in-house creative team or agency-style operation
Deep understanding of creative workflows across packaging, retail, and brand campaigns
Strong production background with hands-on experience managing vendors and freelancers
Demonstrated success owning budgets and delivering work against cost and timing constraints
Ability to partner credibly with senior creative leaders while driving operational discipline
Exceptional organizational, communication, and leadership skills
Comfortable operating in fast-paced, high-growth environments
Entrepreneurial attitude and bias for quick decision making and action
Ability to easily flex between strategy, planning and execution
Who You Will Work With
Frida is an organization that values collaboration and community. As the VP, Creative Operations, you will work closely with Creative, Brand Management and Marketing teams.
Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Privacy Policy
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:
**************************************************************
Agency and Third-Party Submissions
Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.
Fraud Disclaimer
Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners.
If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority.
$103k-170k yearly est. Auto-Apply 1d ago
Director of Fulfillment Operations
Cart.com 3.8
Columbus, OH jobs
Apply here to be considered for a FUTURE opening
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring.
If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role
The Role:
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop Operations Managers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$64k-109k yearly est. Auto-Apply 60d+ ago
Vice President, Hospitality Operations
Margaritaville 4.7
Orlando, FL jobs
TITLE: VicePresident, Hospitality Operations
REPORTS TO: SVP, Hotels and Resorts
DEPARTMENT: Hospitality; Lodging Operations
FLSA STATUS: Exempt
Core Purpose: Create and Deliver Fun and Escapism
The Margaritaville Hospitality Lodging Operations team is responsible for the Brand experience across all Margaritaville lodging verticals including hotels, resorts, camps, and ships. The team supports and works closely with property stakeholders to ensure the Brand reputation is upheld, Brand Standards are in place, and the guest and team member experience is outstanding.
JOB OVERVIEW:
The VicePresident of Operations serves as the Brand point of contact and resource for the property and management teams and oversees the Corporate Directors of Operations (CDOs) who support the field in assigned roles. This position is responsible for managing and maintaining vendor partnerships and agreements around Brand Standards and OS&E. This position ensures property level understanding of and compliance with Brand operational standards and works closely with the brand Quality Assurance Team and Food and Beverage Operations to ensure consistency and excellence throughout the portfolio. This position monitors and reports property performance metrics and supports the portfolio as needed.
WHAT YOU'LL DO:
Act as the primary operational contact to senior property management within various portfolio verticals including Margaritaville Hotels, Compass Hotels, Camp Margaritaville, Margaritaville at Sea and Margaritaville Vacation Club
Oversee Corporate Directors responsible for assigned verticals/regions
Routine Travel, visiting properties regularly to ensure Quality Assurance and Brand Standards are in place
Review and recommend ways to enhance the guest journey and experience
Assist the property management team with action plans and involvement with Brand initiatives that drive revenue, reputation, and engagement
Provide Brand training and guidance to newly hired General Managers and Executive Committee members
Oversee the Critical Path process for pre-opening operations. Ensuring all divisions, departments are aligned and all milestones and critical actions are completed
Directly responsible for establishing and maintaining vendor partnerships, which include managing current and identifying future vendor partners for Brand required OS&E and FF&E standards
Maintain and update Brand buying guide to support agreements and Standards
Participate in the review, annual update, and creation of Brand Standards documents
Track all requested waivers and ensure proper documentation and status
Consistently track performance KPIs and ensure communication cadence in place
Work closely with all other Brand Divisions to ensure seamless support and synergy
Regular Involvement in the audit process and communication. Provide recommendations on process improvement and communication of results, including performing audits and delivering results as needed
Develop and partner with Training and Development to create relevant operational content that supports and elevates the field to deliver the Brand Promise
Represent the Brand in various Brand, lodging management company, and ownership group meetings
Maintain and retain confidential information regarding the Company, vendors, and guests
Maintain a high level of knowledge regarding the company's venues, products and happenings
Perform other duties and tasks as assigned or determined by management
Adhere to all company policies and procedures as established in the Team Member Handbook
WHAT YOU'LL BRING:
Minimum 10 years of executive level management experience with responsibility over multiple locations
Must have previous experience as a general manager of a full-service resort
Corporate Brand experience desirable
Lifestyle Hotel experience desirable
Excellent written and verbal communication skills
Excellent facilitation and presentation skills
Strong knowledge of hospitality vendors and providers
Strong collaborating and influencing skills and ability to professionally interact with other departments
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision-making abilities
Entrepreneurial mindset and willingness to be hands-on with software and platforms
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook
EDUCATIONAL REQUIREMENTS:
Bachelor's degree or higher preferred
High school diploma or equivalent required
OTHER:
Corporate Office located in Central Florida Area; remote work will be considered for exceptional candidates
Up to 50% travel required
$107k-174k yearly est. Auto-Apply 31d ago
Vice President, Hospitality Operations
Margaritaville Holdings 4.7
Orlando, FL jobs
TITLE: VicePresident, Hospitality Operations
REPORTS TO: SVP, Hotels and Resorts
DEPARTMENT: Hospitality; Lodging Operations
FLSA STATUS: Exempt
Core Purpose: Create and Deliver Fun and Escapism
The Margaritaville Hospitality Lodging Operations team is responsible for the Brand experience across all Margaritaville lodging verticals including hotels, resorts, camps, and ships. The team supports and works closely with property stakeholders to ensure the Brand reputation is upheld, Brand Standards are in place, and the guest and team member experience is outstanding.
JOB OVERVIEW:
The VicePresident of Operations serves as the Brand point of contact and resource for the property and management teams and oversees the Corporate Directors of Operations (CDOs) who support the field in assigned roles. This position is responsible for managing and maintaining vendor partnerships and agreements around Brand Standards and OS&E. This position ensures property level understanding of and compliance with Brand operational standards and works closely with the brand Quality Assurance Team and Food and Beverage Operations to ensure consistency and excellence throughout the portfolio. This position monitors and reports property performance metrics and supports the portfolio as needed.
WHAT YOU'LL DO:
Act as the primary operational contact to senior property management within various portfolio verticals including Margaritaville Hotels, Compass Hotels, Camp Margaritaville, Margaritaville at Sea and Margaritaville Vacation Club
Oversee Corporate Directors responsible for assigned verticals/regions
Routine Travel, visiting properties regularly to ensure Quality Assurance and Brand Standards are in place
Review and recommend ways to enhance the guest journey and experience
Assist the property management team with action plans and involvement with Brand initiatives that drive revenue, reputation, and engagement
Provide Brand training and guidance to newly hired General Managers and Executive Committee members
Oversee the Critical Path process for pre-opening operations. Ensuring all divisions, departments are aligned and all milestones and critical actions are completed
Directly responsible for establishing and maintaining vendor partnerships, which include managing current and identifying future vendor partners for Brand required OS&E and FF&E standards
Maintain and update Brand buying guide to support agreements and Standards
Participate in the review, annual update, and creation of Brand Standards documents
Track all requested waivers and ensure proper documentation and status
Consistently track performance KPIs and ensure communication cadence in place
Work closely with all other Brand Divisions to ensure seamless support and synergy
Regular Involvement in the audit process and communication. Provide recommendations on process improvement and communication of results, including performing audits and delivering results as needed
Develop and partner with Training and Development to create relevant operational content that supports and elevates the field to deliver the Brand Promise
Represent the Brand in various Brand, lodging management company, and ownership group meetings
Maintain and retain confidential information regarding the Company, vendors, and guests
Maintain a high level of knowledge regarding the company's venues, products and happenings
Perform other duties and tasks as assigned or determined by management
Adhere to all company policies and procedures as established in the Team Member Handbook
WHAT YOU'LL BRING:
Minimum 10 years of executive level management experience with responsibility over multiple locations
Must have previous experience as a general manager of a full-service resort
Corporate Brand experience desirable
Lifestyle Hotel experience desirable
Excellent written and verbal communication skills
Excellent facilitation and presentation skills
Strong knowledge of hospitality vendors and providers
Strong collaborating and influencing skills and ability to professionally interact with other departments
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision-making abilities
Entrepreneurial mindset and willingness to be hands-on with software and platforms
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook
EDUCATIONAL REQUIREMENTS:
Bachelor's degree or higher preferred
High school diploma or equivalent required
OTHER:
Corporate Office located in Central Florida Area; remote work will be considered for exceptional candidates
Up to 50% travel required
$107k-174k yearly est. Auto-Apply 30d ago
Director, Field Operations
Abnormal Security 4.5
Remote
About the Role
Abnormal AI is looking for a Director, Field Operations to lead how our revenue organization plans, executes, and scales in an AI-native environment. This role sits at the intersection of GTM strategy, systems, and field execution and is responsible for ensuring insights translate into consistent behavior and predictable outcomes across Mid-Market, Enterprise, Strategic, and Channel teams.
This role partners closely with Sales, Marketing, Customer Success, Channel, Finance, and GTM Operations to reduce friction, improve decision quality, and establish operating rhythms that scale as the business grows up-market and through partners. The Director of Field Operations will shape modern operating models that balance speed, precision, and scalability across the GTM engine.
What you will do
Lead and develop the Field Operations team by setting priorities, coaching for impact, and building scalable, repeatable operating models
Translate GTM strategy into field execution by partnering with Sales and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas
Improve the accuracy and consistency of global sales forecasting through standardized processes, advanced analytics, and AI-enabled forecasting approaches
Own field operating rhythms, including pipeline and forecast reviews, inspection cadences, QBR inputs, and performance dashboards
Drive sales process and execution excellence across the full funnel, supporting evolving motions across segments and channel-assisted deals
Lead territory, capacity, and coverage design in partnership with Sales leadership, including segmentation models and change management
Partner with RevOps and Systems teams to ensure GTM tools (e.g., Salesforce, forecasting, engagement, and analytics platforms) support how the field sells and inspects work
Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort
Co-lead cross-functional GTM initiatives such as new segment launches, partner motions, and pricing or packaging changes through planning and adoption
Act as a strategic partner to GTM leadership by providing data-backed recommendations, highlighting risks and tradeoffs, and helping prioritize across competing initiatives
Must Haves
8+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment
3-5+ years of experience leading and scaling operations, analytics, or GTM teams
Strong analytical and problem-solving skills, with experience defining metrics and translating complex data into actionable insights
Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process
Demonstrated experience applying AI, advanced analytics, or automation to redesign operating models
Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools
Strong stakeholder management and communication skills, with experience influencing senior GTM leaders and managing change across teams
Comfort operating in ambiguous environments while maintaining high execution standards
A continuous improvement mindset focused on balancing short-term execution with long-term scale
Nice to Have
Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection
Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks
Experience in companies scaling from Mid-Market into Enterprise or Strategic segments
Experience leading cross-functional operating model changes across multiple GTM functions (Sales, Marketing, CS, Channel)
#LI-MP1
At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
Base salary range:$212,500-$250,000 USD
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please
click here
. If you would like more information on your EEO rights under the law, please
click here
.
$66k-101k yearly est. Auto-Apply 2d ago
Claims Operations Director
Unite Here Health 4.5
Oak Brook, IL jobs
Job Description
UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
We are seeking a forward‑thinking, systems‑savvy Claims Operations strategic leader to join our exceptionally strong, long‑tenured, and deeply experienced team. This leader will introduce new ways of thinking that expand our decision‑making lens and challenge long‑standing assumptions in the best possible way. We are seeking someone who brings a fresh strategic vantage point-someone who sees opportunities our seasoned team may not yet have uncovered.
This remote/work‑from‑home role is designed for a dynamic professional with a proven record of enhancing mature claims operations and optimizing cost structures by infusing cutting‑edge ideas and methods that elevate how we evaluate, decide, and execute. As a trusted business partner, this leader will help us question the familiar, surface unseen opportunities, and push our organization toward a more modern, creative, insight‑driven future.
Currently operating at Director level or higher, the successful candidate will unlock new pathways for operational excellence by translating data into creative solutioning and applying their unique outside perspective to elevate our approach to problem‑solving. The ideal candidate excels in leveraging data and digital tools, always seeking opportunities to strengthen workflows and governance, and to elevate the member experience by delivering greater efficiency and measurable business impact at scale.
KEY RESPONSIBILITIES:
Strategic Leadership & Growth
Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness.
Drive continuous improvement initiatives and foster a culture of innovation.
Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems.
Collaborate cross-functionally to align claims processing policies with organizational goals.
Claims Operations Oversight
Lead and manage all claims-related functions, including:
Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training.
Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims.
Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines.
Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency.
System & Process Optimization
Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives.
Drive auto-adjudication rates (we're currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies.
Standardize benefit codes and exceptions and develop master category definitions for use across all plan units.
Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades.
Data & Analytics
Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse.
Monitor performance metrics and prepare management reports.
Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding.
Propose benefit changes based on claims and appeals trends to reduce member abrasion.
Compliance, Governance & Risk Management
Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act.
Develop and enforce operational policies, procedures, and utilization safeguards.
Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries.
Implement cost management strategies and fiscal risk mitigation practices.
Authorize exceptions to standard operating procedures and manage departmental budgets.
Leadership & Talent Development
Coach and develop managers and supervisors for future leadership roles.
Lead HR functions including hiring, performance evaluation, and employee development.
Exemplify the organization's values in fostering a respectful, trusting, and engaged culture of inclusion.
ESSENTIAL QUALIFICATIONS:
Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees.
At least 10 years of team management experience, including 5+ years in senior leadership roles.
5+ years of experience in system configuration and benefit plan design.
Bachelor's degree in business administration, healthcare, or related field preferred (or equivalent experience required).
Deep knowledge of group health benefits and claims processing systems.
Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration.
Experience with Taft-Hartley plan administration strongly preferred.
The ability to travel 15+% as needed.
Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.
Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader).
We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).
#LI-REMOTE
$137.2k-174.9k yearly 15d ago
Claims Operations Director
Unite Here Health 4.5
Oak Brook, IL jobs
UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
We are seeking a forward‑thinking, systems‑savvy Claims Operations strategic leader to join our exceptionally strong, long‑tenured, and deeply experienced team. This leader will introduce new ways of thinking that expand our decision‑making lens and challenge long‑standing assumptions in the best possible way. We are seeking someone who brings a fresh strategic vantage point-someone who sees opportunities our seasoned team may not yet have uncovered.
This remote/work‑from‑home role is designed for a dynamic professional with a proven record of enhancing mature claims operations and optimizing cost structures by infusing cutting‑edge ideas and methods that elevate how we evaluate, decide, and execute. As a trusted business partner, this leader will help us question the familiar, surface unseen opportunities, and push our organization toward a more modern, creative, insight‑driven future.
Currently operating at Director level or higher, the successful candidate will unlock new pathways for operational excellence by translating data into creative solutioning and applying their unique outside perspective to elevate our approach to problem‑solving. The ideal candidate excels in leveraging data and digital tools, always seeking opportunities to strengthen workflows and governance, and to elevate the member experience by delivering greater efficiency and measurable business impact at scale.
KEY RESPONSIBILITIES:
Strategic Leadership & Growth
* Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness.
* Drive continuous improvement initiatives and foster a culture of innovation.
* Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems.
* Collaborate cross-functionally to align claims processing policies with organizational goals.
Claims Operations Oversight
* Lead and manage all claims-related functions, including:
* Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training.
* Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims.
* Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines.
* Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency.
System & Process Optimization
* Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives.
* Drive auto-adjudication rates (we're currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies.
* Standardize benefit codes and exceptions and develop master category definitions for use across all plan units.
* Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades.
Data & Analytics
* Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse.
* Monitor performance metrics and prepare management reports.
* Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding.
* Propose benefit changes based on claims and appeals trends to reduce member abrasion.
Compliance, Governance & Risk Management
* Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act.
* Develop and enforce operational policies, procedures, and utilization safeguards.
* Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries.
* Implement cost management strategies and fiscal risk mitigation practices.
* Authorize exceptions to standard operating procedures and manage departmental budgets.
Leadership & Talent Development
* Coach and develop managers and supervisors for future leadership roles.
* Lead HR functions including hiring, performance evaluation, and employee development.
* Exemplify the organization's values in fostering a respectful, trusting, and engaged culture of inclusion.
ESSENTIAL QUALIFICATIONS:
* Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees.
* At least 10 years of team management experience, including 5+ years in senior leadership roles.
* 5+ years of experience in system configuration and benefit plan design.
* Bachelor's degree in business administration, healthcare, or related field preferred (or equivalent experience required).
* Deep knowledge of group health benefits and claims processing systems.
* Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration.
* Experience with Taft-Hartley plan administration strongly preferred.
* The ability to travel 15+% as needed.
Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.
Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader).
We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).
#LI-REMOTE
$137.2k-174.9k yearly Auto-Apply 23d ago
Director, Corporate Partnerships
Columbus Crew 3.5
Columbus, OH jobs
The Director of Corporate Partnerships is primarily responsible for generating new business revenue with local, regional, and national brands through the sale of integrated sponsorship packages of Columbus Crew assets. The ideal candidate will have strong business development skills, and experience driving revenue for premium rights-holders through integrated marketing platforms.
Essential Duties & Responsibilities:
Prospect and close new corporate partnerships for all Columbus Crew properties (Team, Lower.com Field, owned media assets).
Cross property selling with other members of the Haslam Sports Group: Cleveland Browns and Milwaukee Bucks
Meet and exceed personal and team revenue targets, working closely across internal teams to achieve property goals.
Generate qualified leads and maintain a continuous pipeline of prospects through a strong network of contacts, and by maximizing outreach, in-person meetings, event/game entertainment, and additional networking opportunities.
Create and deliver custom presentations to prospects, working with internal business intelligence, community relations, foundation and marketing teams to assemble best-in-class ideation, strategy, and solutions.
Establish strong working relationships with local, regional, and national brands to understand individual marketing and business goals and initiatives.
Oversee the development of complex rights packages and lead the negotiation of long form agreements.
Required Experience & Skills
Proven history of successfully driving revenue for a premium rights holder
Ability to successfully negotiate complex partnerships
Professional approach that results in a level of trust and respect with internal stakeholders, maintaining a team first attitude that ensures team goals are achieved
Work match days, weekends, and special events to entertain existing partners and new business prospects.
Ability to travel as required for success
Bachelor's degree required
Minimum 4-7 years of extensive and proven integrated sales experience with demonstrated success in the media, sport sponsorship, or entertainment fields
Regional experience preferred, but not necessary
Extensive knowledge of sports sponsorship contacts and asset development
$141k-178k yearly est. 60d+ ago
Director of Operations
First Watch Restaurants 4.3
Cincinnati, OH jobs
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
* Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
* Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
* Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress
* Ensures development of Operations Managers within compliance of the FW management development programs
* Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
* Ensures the maintenance of a safe and harassment free workplace in all restaurants
* Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
* Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
* Promotes First Watch outside the restaurant
Qualifications
* Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
* Five to seven years of progressive leadership experience in multi unit restaurant industry operations
* Proven track record of achieving results and building & maintaining successful teams
* Passion for providing excellent service and quality
* Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
* Extensive knowledge of the principles, procedures, and best practices in the industry
* Ability to work well under pressure in a fast paced, dynamic environment
* Valid driver's license and ability to travel frequently within assigned market
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$94k-149k yearly est. Auto-Apply 26d ago
Student CEO (SCEO) - JOHN CARROLL UNIVERSITY
Saxbys 3.6
University Heights, OH jobs
Accepting applications for Fall 2026 and future semesters!
Reports to: Operations Lead
Classification: Full-time, seasonal
FLSA Status: Non-Exempt
Pay Type: Hourly, $18/hr + bonus
Scope: 1 cafe
Location: In-person at assigned cafe
Job Summary: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.
What You Will Own
Team Development:
Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
Community Leadership:
Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.
Financial Management:
Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.
Brand Representation:
Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.
Who You Will Support
Operations Lead:
Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.
Marketing Team:
Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
Recruiting Team:
Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.
Who You Will Supervise
This position will supervise around 40 direct reports depending on the size of the cafe that semester
What Success Looks Like
Cafe achieves or exceeds budgeted revenue targets
Cafe operates at or above budgeted Net Operating Income
30%+ of cafe staff are developed into Team Leads
Guest satisfaction metrics consistently above 4.5/5
Where You Excel
Confident Communicator
Developer of Individual Contributors
Master of Prioritization
Adaptable to Change
Autonomous Problem Solving
Financial Acumen
What You Have Done
Completed at least one year of undergraduate studies
Prior Saxbys cafe experience preferred
Demonstrated leadership experience in academic, professional, or volunteer settings
Experience in customer service, hospitality, or retail preferred
What is Required
Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
Must be an undergraduate student of the partner organization in good academic standing
Ability to work 30-40 hours per week during cafe operating hours
Physical requirements:
Able to stand, walk, and smile for extended periods of time
Able to stoop and kneel
Push, pull, lift or carry up to 35 lbs
Ascend or descend ladders, stairs, ramps