Phone counselor vs program counselor

The differences between phone counselors and program counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone counselor and a program counselor. Additionally, a program counselor has an average salary of $43,820, which is higher than the $38,285 average annual salary of a phone counselor.

The top three skills for a phone counselor include social work, crisis calls and crisis planning. The most important skills for a program counselor are developmental disabilities, patients, and community integration.

Phone counselor vs program counselor overview

	Phone Counselor	Program Counselor
Yearly salary	$38,285	$43,820
Hourly rate	$18.41	$21.07
Growth rate	9%	10%
Number of jobs	75,943	133,491
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 60%
Average age	41	41
Years of experience	4	4

Phone counselor vs program counselor salary

Phone counselors and program counselors have different pay scales, as shown below.

	Phone Counselor	Program Counselor
Average salary	$38,285	$43,820
Salary range	Between $30,000 And $47,000	Between $33,000 And $58,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Russell Sage College
Best paying industry	-	Health Care

Differences between phone counselor and program counselor education

There are a few differences between a phone counselor and a program counselor in terms of educational background:

	Phone Counselor	Program Counselor
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 60%
Most common major	Psychology	Psychology
Most common college	California State University - Long Beach	California State University - Long Beach

Phone counselor vs program counselor demographics

Here are the differences between phone counselors' and program counselors' demographics:

	Phone Counselor	Program Counselor
Average age	41	41
Gender ratio	Male, 23.4% Female, 76.6%	Male, 35.9% Female, 64.1%
Race ratio	Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%	Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%
LGBT Percentage	15%	15%

Differences between phone counselor and program counselor duties and responsibilities

Phone counselor example responsibilities.

Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
Provide individual assessments, treatment planning and psychotherapy services to culturally diverse adult female population in need of rehabilitation services.
Listen to clients' concerns about HIV/AIDS relate treatment.
Facilitate groups of children with ADHD and also a self-esteem group for adults.
Provide counseling for individuals, children and adults for depression, anxiety, ADHD, personality disorders and other behavioral disorders.
Specialize in individual, relationship, marital, custody, anxiety, depression, trauma resolution, and PTSD.

Program counselor example responsibilities.

Lead recreational activities for adolescents with ADHD and other behavior disorders.
Provide education, within hospital setting, to adolescent psychiatric patients regarding substance abuse and dependency issues.
Receive CPR and first aid certifications.
Attend and receive CPR and basic restraint technique certifications.
Assist each client with compassion to encourage them on their journey to recovery.
Encourage and mentore residents during their recovery and rehabilitation process.

Phone counselor vs program counselor skills

Common phone counselor skills

Social Work, 27%
Crisis Calls, 23%
Crisis Planning, 10%
Crisis Intervention, 9%
Suicide Prevention, 8%
Mental Illness, 5%

Common program counselor skills

Developmental Disabilities, 11%
Patients, 11%
Community Integration, 9%
CPR, 8%
Social Work, 8%
Medication Administration, 7%