Post job

Phone counselor vs residence counselor

The differences between phone counselors and residence counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone counselor and a residence counselor. Additionally, a phone counselor has an average salary of $38,285, which is higher than the $34,931 average annual salary of a residence counselor.

The top three skills for a phone counselor include social work, crisis calls and crisis planning. The most important skills for a residence counselor are developmental disabilities, CPR, and community resources.

Phone counselor vs residence counselor overview

Phone CounselorResidence Counselor
Yearly salary$38,285$34,931
Hourly rate$18.41$16.79
Growth rate9%36%
Number of jobs75,94378,872
Job satisfaction-3
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 57%
Average age4141
Years of experience44

Phone counselor vs residence counselor salary

Phone counselors and residence counselors have different pay scales, as shown below.

Phone CounselorResidence Counselor
Average salary$38,285$34,931
Salary rangeBetween $30,000 And $47,000Between $28,000 And $43,000
Highest paying City-Phoenix, AZ
Highest paying state-Washington
Best paying company-McLean Hospital
Best paying industry-Education

Differences between phone counselor and residence counselor education

There are a few differences between a phone counselor and a residence counselor in terms of educational background:

Phone CounselorResidence Counselor
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 57%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Phone counselor vs residence counselor demographics

Here are the differences between phone counselors' and residence counselors' demographics:

Phone CounselorResidence Counselor
Average age4141
Gender ratioMale, 23.4% Female, 76.6%Male, 34.5% Female, 65.5%
Race ratioBlack or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%
LGBT Percentage15%15%

Differences between phone counselor and residence counselor duties and responsibilities

Phone counselor example responsibilities.

  • Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
  • Provide individual assessments, treatment planning and psychotherapy services to culturally diverse adult female population in need of rehabilitation services.
  • Listen to clients' concerns about HIV/AIDS relate treatment.
  • Facilitate groups of children with ADHD and also a self-esteem group for adults.
  • Provide counseling for individuals, children and adults for depression, anxiety, ADHD, personality disorders and other behavioral disorders.
  • Specialize in individual, relationship, marital, custody, anxiety, depression, trauma resolution, and PTSD.
  • Show more

Residence counselor example responsibilities.

  • Lead recreational activities for adolescents with ADHD and other behavior disorders.
  • Provide direct care, behavior management techniques, medication administration and CPR.
  • Design and supervise day to day activities for patients and construct a social program that provide opportunities for social rehabilitation.
  • Provide first aid and CPR, and minor medical assistance to residents.
  • Ensure medication compliance, maintain accurate medication logs, and assist in the development of ADL skills.
  • Evaluate the effectiveness of counseling programs and patients' progress in resolving identify problems and moving towards define objectives.
  • Show more

Phone counselor vs residence counselor skills

Common phone counselor skills
  • Social Work, 27%
  • Crisis Calls, 23%
  • Crisis Planning, 10%
  • Crisis Intervention, 9%
  • Suicide Prevention, 8%
  • Mental Illness, 5%
Common residence counselor skills
  • Developmental Disabilities, 17%
  • CPR, 12%
  • Community Resources, 8%
  • Patients, 6%
  • Mental Illness, 6%
  • Medication Administration, 5%

Browse community and social services jobs