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Electronics Team Member jobs at Planet Fitness - 3055 jobs

  • Team Member- Overnight

    Planet Fitness-Oh Christie Group 4.1company rating

    Electronics team member job at Planet Fitness

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Benefits Free black card membership Access to company Audible account Opportunities for advancement Ongoing leadership training Full-time employee health insurance Free staff lunch each month Personal Finance class 401K with up to 4% match (full-time team members) Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
    $20k-26k yearly est. 8d ago
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  • Team Member

    Planet Fitness-Oh Christie Group 4.1company rating

    Electronics team member job at Planet Fitness

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner, check members in, new member sign-ups, and take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language Benefits Free black card membership Access to company Audible account Opportunities for advancement Ongoing leadership training Full-time employee health insurance Free staff lunch each month Personal Finance class 401K with up to 4% match (full-time team members) Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
    $20k-27k yearly est. 8d ago
  • MA Float Clinical Support Team Full-Time Days

    Saint Alphonsus Health System 4.0company rating

    Boise, ID jobs

    *Employment Type:* Full time *Shift:* Day Shift *Description:* At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.The Saint Alphonsus Medical Group (SAMG) is now hiring for a motivated and efficient Medical Assistant for our Clinical Support Team as a Float*!* Position Summary & Highlights: * MAs in the Clinical Support Team work at a variety of primary care and specialty clinics throughout the Treasure Valley, from Boise to Ontario, OR, that are needing staffing assistance. * The float position offers a great deal of variety and is a great way to learn about all of the different service areas and specialties of the Saint Alphonsus Medical Group. * Please make sure you meet the minimum qualifications below before applying. CNA certification does not count towards MA certification. MA experience or schooling is required. What You Will Do: * You will work in a team environment to promote a positive experience in patient care with compassion and kindness. * You will perform duties under the Medical Assistant scope of practice based on clinics' needs. * You will support and work under the supervision of the Physician and/or Advanced Practice Provider. Clinical oversight is provided by the RN Supervisor, Lead Nurse and/or SAMG Nursing Administration. * You will support efficient clinic flow along side a variety of Providers, Clinical Support and Front office staff and communicate accurately and positively with team members. Work Schedule Information: * These are full-time positions, 40 hours per week. * Work shifts could be 5 - 8's, 4 - 10's, or 3 - 12's. * Work schedules will vary based on staffing needs in the clinics, but are around the hours of 7:00am - 5:00pm or later. * Availability is needed primarily Monday - Friday with an occasional weekend and holiday coverage needed. * These positions qualify for pay differentials. Learn more about Saint Alphonsus Medical Group clinics: [ Minimum Qualifications*:* * High School Diploma or equivalent required at hire. * MA certification required within 90 days of hire from one of the following Saint Alphonsus approved agencies: * American Association of Medical Assistants (CMA) * American Medical Technologists (RMA) * National Healthcare Association (CCMA) * National Center for Competency Testing (NCMA) * National Association of Health Professionals (NRCMA) * American Medical Certification Association (CMAC) * National Phlebotomy Certification Examination (NPCE MA) * New Graduates: 1) MA certificate of completion required from an accredited program or school. 2) Completion of either a 100-hour MA externship or 6 months MA experience in lieu of the externship hours even with MA certification. * Medical Assistant with Experience: 1 Year of MA experience OR Current MA Certification OR obtain or renew certification within 90 days from hire from approved credentialing agencies listed above. * Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire. * *Obtaining the MA certification typically requires completing an MA Program or working as a Medical Assistant for at least 1 year. See each of the credentialing organization sites for additional details. EMT and CNA certifications will not count towards an MA certification. Why Saint Alphonsus? When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. * We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. * Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. * We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit [******************************** Therapist PRN) to learn more! Saint Alphonsus Facility Information: Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. * Forbes America's Best Large Employers and Healthcare Employers 2025; * Top 15 Health Systems in the country by IBM Watson Health; * The region's most advanced Trauma Center (Level II); * Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 1d ago
  • Member Experience Team Member - Dupont

    Golds Gym Dc Metro 4.3company rating

    Washington, DC jobs

    Job Description Overall Scope: The Member Experience Team Member will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Assistant General Manager. Major Responsibilities: Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. Provides security and control to the front door and retail area of the facility. Personally checks each member into the gym using the proper check-in procedures. Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. Register all guests into the gym using proper registration procedures. Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. Addresses caller's requests and/or takes appropriate messages noting caller's name. Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. Responds immediately to member requests, inquiries and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty. Distributes keys, towels and other materials as needed. Reserves time/makes appointments for special classes or other activities sponsored by the gym. Processes retail and concession sales. Attends all staff meetings as directed. Cleans and maintains the Member Experience Team Member area according to Company standards. Responsible for gym walk-thru as designated in walk-thru log. Follow proper opening and closing procedures as instructed in the FDA training manual. Logs all maintenance concerns that are reported. Follows and reports any safety concerns. Notifies management of gym incidents that requires incident reports. Works when scheduled and adheres to company attendance policies. Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights. Qualifications and Requirements: High school diploma or equivalent required. Excellent customer service skills are required. Ability to communicate effectively with both staff and members. Ability to communicate effectively verbally, non-verbally and in writing is required Understanding of basic accounting principles is required. Understanding of basic cash processing procedures is required. Functional computer skills are required. Ability to multi-task. Must be able to work a flexible work schedule to include holidays and weekends. Must be able to lift 25lbs repeatedly and stand for extended periods of time Uphold Gold's Gym Vision, Mission, Values and code of conduct. Comply with all Gold's Gym DC Metro policies and procedures
    $23k-31k yearly est. 25d ago
  • EMR Download Associate (Onsite Travel as Needed) Hawaii 6272

    Advantmed 3.6company rating

    Urban Honolulu, HI jobs

    Job Description EMR Download Associate Employment Type: Temporary / Seasonal Shift Hours: 9 AM - 5 PM HST · The EMR Download Associate plays a key role in supporting medical record retrieval efforts for quality, compliance, and risk adjustment programs. The position is primarily remote, focused on accessing electronic medical records (EMR) using secure systems. From time to time, onsite retrieval assignments may be required based on project needs. · The ideal candidate is detail‑oriented, professional, and able to manage assigned tasks independently while maintaining strict confidentiality and adhering to all HIPAA requirements. Responsibilities Remote Download (Primary Work) Retrieve medical records from EMR/EHR systems using secure, HIPAA‑compliant tools. Perform quality checks to ensure records are complete, legible, and properly captured. Scan, index, validate, and upload medical documentation into company systems. Maintain confidentiality and follow all compliance, privacy, and data handling protocols. Communicate professionally with provider offices when access coordination is required. Onsite Retrieval (As Needed) Conduct onsite medical record retrieval at designated provider facilities when remote access is not available. Travel locally within the region and, when required, complete air travel for assignments. For local onsite work: mileage (Trip Fees) plus hourly or record pay (whichever is higher based on pay cycle) is provided. For assignments requiring air travel: company covers flights, lodging (if applicable), and rental car per policy. Safely manage and transport company-issued equipment. Requirements Required Qualifications High school diploma or equivalent. Basic computer literacy and comfort navigating EMR/EHR portals or secure digital tools. Strong attention to detail, documentation accuracy, and organization. Effective communication skills and professionalism with provider staff. Ability to maintain confidentiality and strict compliance with HIPAA. Valid, active driver's license (DL). Clean Motor Vehicle Record (MVR). Personal vehicle with active insurance under the candidate's name. Ability to lift and carry up to 25 pounds (equipment such as laptop bags, scanners, etc.). Ability to travel locally and complete occasional flights when assignments require. Preferred Qualifications Previous experience in medical records, EMR/EHR systems, healthcare administration, or provider-facing roles. Working knowledge of HIPAA and PHI handling. Prior experience in remote or field-based medical record retrieval. Work Environment & Physical Requirements Primary work is performed remotely using company-approved access systems. Periodic field assignments based on project needs. Local travel typically covers 30-40 miles per assignment; occasional inter-island or regional flying may be required. Ability to sit for extended periods while working remotely and to stand/walk during onsite retrievals. Must be able to lift and carry up to 25 lbs.
    $27k-34k yearly est. 2d ago
  • Front Desk Team Member - GOLD'S GYM - Copperas Cove

    Gold's Gym International, Inc. 4.3company rating

    Copperas Cove, TX jobs

    The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. * Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym. * Provide security and control to the front door and retail area of the facility. * Personally check each member into the gym using the proper check-in procedures. * Monitor check-ins to identify delinquent accounts and notify Gym Management. * Register all guests into the gym using proper registration procedures. * Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner. * Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries * Respond immediately to member requests, inquiries, and concerns. * Maintain neat appearance and wear proper uniform attire with nametag while on duty. * Distribute keys, towels and other materials as needed. * Process retail and concession sales. * Help maintain a fully stocked cooler and retail inventory. * Attend all staff meetings as directed. * Clean and maintain the front desk area according to company standards. * Log all maintenance concerns that are reported. * Follow and report any safety concerns. * Notify management of any gym or member incidents that require incident reports. * Work when scheduled and adhere to company attendance policies. * Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs. * Assist in membership sales (kiosk or computer) and signing up members. * Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions. * Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements). * Assist with receiving orders and checking in retail and concession products. * Assist members with registering and checking in for classes via app. * Other duties as assigned. * High school diploma or equivalent. * Excellent customer service skills are required. * Organized, structured, and friendly coupled with a passion for fitness. * Requires good communication skills, both verbal and written. * Understanding of basic cash processing procedures. * Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club. * Ability to multi-task. * Must be able to work a flexible work schedule to include holidays and weekends. * Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time. * Comply with all Gold's Gym policies and procedures.
    $19k-24k yearly est. 49d ago
  • Greet Team Member - Full Time

    Defined Fitness Inc. 4.2company rating

    Albuquerque, NM jobs

    Reports to: Greet Team Manager Status: Non-Exempt Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant and never ending improvement. You are relentless in the pursuit of your goals. Your personality is captivating and your larger than life presence is the face of Defined Fitness, the first and last impression. You are Defined Fitness. The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants o ________________________________________ Location: All Club Facilities Reports to: Greet Team Manager Supervises: AGM / Greet, Ops, GX, PT Managers Status: Non Exempt Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant and never ending improvement. You are relentless in the pursuit of your goals. Your personality is captivating and your larger than life presence is the face of Defined Fitness, the first and last impression. You are Defined Fitness. The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants of individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions. Sales Driver Critical thinker Passionate Energetic Interpersonal-communication Adaptable Essential Functions & Responsibilities Greet all members and guests in a professional, courteous and pleasant manner Verify membership status, questions, concerns, etc. and respond accordingly Work with Greet Team Manager to achieve club sales goals. Promptly and courteously, answer and/or direct all incoming calls Periodic Club walks to ensure a clean and safe facility Accurately process money transactions Place calls to prospective members, regarding new promotions. Maintain a clean and well-stocked work space at all times Communicate all Club concerns and member comments to club management daily Provide tours for prospective members Qualifications Minimum of one year experience in a customer service oriented position Minimum of one year cash handling experience Must be able to provide excellent internal and external customer service PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc. Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment Must be able to work weekends and evenings, as needed Physical Requirements Must be able to stand/walk for up to eight (8) hours at a time Must be able to lift and carry approximately 50 pounds Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write Benefits We are committed to creating a positive and supportive work environment through our comprehensive benefits package: Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance. Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year. Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year. Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session. Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family's health needs. Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000. Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security. Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold o Earnings based on minimum expectations - up to $140 o Earnings based on above-average performers - up to $300 o Earnings based on top performers up to - up to $500 ________________________________________ This in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than “at-will” employment relationship. I, ___________________________ (team member name), have read and understand the above . I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description. ________________________________ ______________________________ Team Member Signature Date ________________________________ Print Name f individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions. Sales Driver Passionate Interpersonal-communication Critical thinker Energetic Adaptable Essential Functions & Responsibilities o Greet all members and guests in a professional, courteous and pleasant manner o Verify membership status, questions, concerns, etc. and respond accordingly o Work with Greet Team Manager to achieve club sales goals. o Promptly and courteously, answer and/or direct all incoming calls o Periodic Club walks to ensure a clean and safe facility o Accurately process money transactions o Place calls to prospective members, regarding new promotions. o Maintain a clean and well-stocked work space at all times o Communicate all Club concerns and member comments to club management daily o Provide tours for prospective members Qualifications o Minimum of one year experience in a customer service oriented position o Minimum of one year cash handling experience o Must be able to provide excellent internal and external customer service o PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc. o Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment o Must be able to work weekends and evenings, as needed Physical Requirements o Must be able to stand/walk for up to eight (8) hours at a time o Must be able to lift and carry approximately 50 pounds o Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write
    $20k-26k yearly est. Auto-Apply 14d ago
  • Market Team Member

    E4 Concepts 3.9company rating

    Salem, SC jobs

    Job Description il Mercato at the Lake - discover a European-style market offering a variety of chef-crafted meals, select wines, and items that compliment your culinary wants and needs. Enjoy made-to-order dishes, a selection of fresh-baked breads and pastries, specialty coffee drinks, charcuterie and cheeses from around the globe, and fresh, hand- cut meats and seafood. We offer breakfast, lunch, and dinner items, as well as grab-and-go options throughout the day, that will elevate the community's taste buds. Working for us offers a different opportunity. Embark on the journey with us to experience our uniqueness. Now Hiring Cashier / Coffee Bar / Barista You will be responsible for taking orders using handheld technology, serving food and drinks in a timely accurate manner, as well as delivering a fun and satisfying dining experience to Guests. This Front of House role, waits tables while providing guests with excellent customer service. What we can offer you: Great Team Oriented Work Environment Advancement Opportunities Flexible schedules to fit your life If you are ready to take this challenge, apply now. We are an equal opportunity employer. il Mercato at the Lake is a well established restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At il Mercato at the Lake, you can grow your career with us. This restaurant front of house job for cash register will focus on taking orders from guests with accurate cash register and order entry. You will be expected to provide efficiency and teamwork in a growing and dynamic environment.
    $20k-26k yearly est. 11d ago
  • Child Care Team Member

    Cowboys Fit 3.9company rating

    Plano, TX jobs

    Job DescriptionBenefits: Employee discounts Job Title: Kids Club Team Member Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations Welcome to the Rowdy Room Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional childcare experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Rowdy Room Team is patient, attentive, and provides a fun and safe experience for the children they oversee. ESSENTIAL DUTIES & RESPONSIBILITIES As a Rowdy Room Team member, you will be responsible for: Welcoming parents and children to the Kids Club Interacting with the children to ensure they have a pleasant experience Cleaning toys and surfaces during each shift Explaining and enforcing our Kids Club policies to parents Taking payment before children are dropped off and updating billing as needed Signing up new members on recurring services Calling or locating parents for diaper changes or behavioral issues Providing constant care to eliminate accidents, injuries and unhappy children Completing Behavioral Reports and Accident Reports, as needed Assisting members and guest with all inquiries and concerns Reporting all issues in timely manner Contributing to maintaining the club-wide standards of cleanliness Assisting other departments when necessary Attending all required meetings This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $21k-27k yearly est. 3d ago
  • Front Desk Team Member

    Gold's Gym International, Inc. 4.3company rating

    Live Oak, TX jobs

    The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. * Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym. * Provide security and control to the front door and retail area of the facility. * Personally check each member into the gym using the proper check-in procedures. * Monitor check-ins to identify delinquent accounts and notify Gym Management. * Register all guests into the gym using proper registration procedures. * Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner. * Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries * Respond immediately to member requests, inquiries, and concerns. * Maintain neat appearance and wear proper uniform attire with nametag while on duty. * Distribute keys, towels and other materials as needed. * Process retail and concession sales. * Help maintain a fully stocked cooler and retail inventory. * Attend all staff meetings as directed. * Clean and maintain the front desk area according to company standards. * Log all maintenance concerns that are reported. * Follow and report any safety concerns. * Notify management of any gym or member incidents that require incident reports. * Work when scheduled and adhere to company attendance policies. * Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs. * Assist in membership sales (kiosk or computer) and signing up members. * Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions. * Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements). * Assist with receiving orders and checking in retail and concession products. * Assist members with registering and checking in for classes via app. * Other duties as assigned. * High school diploma or equivalent. * Excellent customer service skills are required. * Organized, structured, and friendly coupled with a passion for fitness. * Requires good communication skills, both verbal and written. * Understanding of basic cash processing procedures. * Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club. * Ability to multi-task. * Must be able to work a flexible work schedule to include holidays and weekends. * Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time. * Comply with all Gold's Gym policies and procedures.
    $19k-24k yearly est. 12d ago
  • Access Team Lead, Full-time, Days

    Northwestern Medicine 4.3company rating

    Huntley, IL jobs

    is $22.66 - $30.60 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Access Team Lead reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Schedule: * Week 1: * Mon - 9:30am to 5:00pm * Tue - 9:30am to 5:00pm * Wed - 9:30am to 5:00pm * Thu- 9:30am to 5:00pm * Sat - 9:30am to 5:00pm * Week 2: * Sun - 9:30am to 5:00pm * Mon - 9:30am to 5:00pm * Tue - 9:30am to 5:00pm * Wed - 9:30am to 5:00pm * Fri- 9:30am to 5:00pm * Start at 4:00am two days per month to support both shifts overnight. Responsibilities: Standards of Performance - Northwestern Medicine Values, Patient Satisfaction, and Service Excellence: * Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. * Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. * Maintains patient confidentiality per HIPAA regulations. Specific Responsibilities: * Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine. * Exceed all consumer requests and alert management of issues or concerns that require escalation. * Correctly identifies and collects patient demographic information in accordance with organization standards. * Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. * Reaches out to patients to schedule an appointment as defined. * Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails. * Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary. * Informs patients of any issues with securing the financial account for their encounter. * Completes out-of-pocket estimations as requested by patients. * Provides training and education as needed. * Manages work schedule efficiently, completing tasks and assignments on time. * Completes other duties assigned by manager. * Cross-training between various departments may take place to ensure coverage. * Participates in Quality Assurance reviews to ensure integrity of patient data information. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Utilizes department and hospital policies and procedures to complete assigned tasks. Communication and Collaboration: * Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations. * Collects authorization numbers in appropriate systems as applicable. * Provides professional and constructive environment for communication across units/departments and resolves operational issues. * May attend intra/interdepartmental meetings which involve walking within NM Campus. * Communicates customer satisfaction issues to appropriate individuals. * Demonstrates teamwork by helping co-workers within and across departments. * Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. * Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care. Technology: * Utilizes multiple online order retrieval systems to verify or print the patient's order. * Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary. * Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic. * Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position. Efficiency, Process Improvement, and Business Growth: * Is proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information and documenting order retrieval in notes for check-in person. * Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system. * Understands departmental and individual quality metrics. * Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions. * Evaluates procedures and suggests improvements to enhance customer service and operational efficiency. * Participates in departmental quality improvement activities. * Provides ideas and suggestions for process improvements within the department. * Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. * Adjusts processes as needed to meet standards. * Uses organizational and unit/department resources efficiently. * Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. Leadership Responsibilities: * Assists Operations Coordinator with staff training and development, as well as on-boarding new staff. * Ensures staff understanding and compliance of NM policies, procedures and expectations and assists in communicating any changes when applicable. * Identifies potential problems and notifies the Operations Coordinator and Manager. * Coordinates advanced troubleshooting to staff when issues or questions arise. * Serves as first line of assistance to staff. * Investigates and resolves patient, technical and workflow problems related to their area of responsibility or escalates to Operations Coordinator/Manager for assistance. * Helps coordinate and supervise section staffing to ensure sufficient staff to cover all aspects of service alongside Operations Coordinator. * Works proactively with Operations Coordinator to adjust daily staff work assignments due to sick leave or increased patient volume. * Monitors queues to make real-time adjustments as necessary. * Assures that all computer systems and technology are consistently working properly. * Coordinates the maintenance and repair activities as related to equipment and facilities. * Escalates issues when needed. * Identifies and communicates key issues and trends to Operations Coordinators. * Assesses and communicates staff development needs to Operations Coordinator to support periodic individual evaluations of staff. * Develops, coordinates, presents and participates in staff education and training programs including new system deployment and go-live support. * Provides material and helps develop agendas for routine staff meetings. Maintains customer service objectives. * Assumes delegated responsibilities in the absence of the Operations Coordinator. * Assist Operations Coordinator/Manager with responsibilities that include interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. * Assist Operations Coordinator/Manager on the development and implementation of policies and procedures as needed to support Service Center functions. * Ensures staff has access to necessary policies, procedures, training and other resources necessary to complete their responsibilities, and that policies and procedures are updated as necessary. * Works with Operations Coordinator/Manager on enforcing Productivity and Quality standards; conducting regular audits of staff performance, with documented feedback; monitoring agent performance including service level, calls answered, contact quality, errors, attendance. * Performs other duties as assigned. AA/EOE. Qualifications Required: * Minimum of two years experience in customer service or patient relations. * Excellent interpersonal and verbal communication skills. * Excellent problem solving skills. * Received favorable annual performance reviews if internal applicant in the past one to two years. * Ability to read and communicate effectively in English. * Basic Computer Skills. * Ability to type 40 wpm. * Excellent verbal and written communication skills. * Ability to multi-task. * Customer Service Oriented. * Excellent organizational, time management, analytical, and problem solving skills. Preferred: * Bachelors degree. * Healthcare Finance and/or Healthcare Insurance Knowledge. * Experience in a healthcare setting, especially patient scheduling and/or registration. * Coding Certification. * Certified Healthcare Associate Designation (NAHAM). * Two - four years of progressive experience in a revenue cycle setting. * Financial aptitude, business orientation or experience/knowledge of hospital based patient management/patient accounting systems. * Knowledge of medical terminology. * Epic experience. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $22.7-30.6 hourly 20d ago
  • Team Member - 1300 West Front Street, Iva, SC 29655

    EYAS 4.1company rating

    Iva, SC jobs

    Team Member Full Time & Part Time Available! Restaurant #11354 - 1300 West Front Street, Iva, SC 29655 Join EYAS Hospitality Group | Lead with Purpose | Grow with Us At EYAS Hospitality Group, we strive to be an employer of choice. As a proud Burger King franchisee, we believe our people are the heart of our business. We're building more than restaurants - we're building teams, connections, and opportunities for everyone to thrive. We own and operate 54 Burger King restaurants in several states, and we're looking for Crew Members in several areas who share our commitment to hospitality, integrity, and team growth. Why Join EYAS? We're not just about burgers - we're about people. Here's how we care for our team: ✅ Competitive hourly wage ✅ Health, dental, vision, life, accidental insurance & FSA ✅ Get paid on demand with ZayZoon ✅ Paid vacation ✅ 401(k) with company match ✅ Free uniforms and meals during shifts ✅ Scholarship opportunities for your family ✅ A culture rooted in respect, connection, and growth What You'll Do As a Crew Member, you'll support your restaurant's success by joining a team that's motivated, supported, and empowered to do their best work. You'll be trusted to: Greet guests making eye contact, smiling and answering questions about the menu Accurately input orders into the POS system, including modifications and special requests Process cash, credit card and other forms of payment, ensuring correct change is given Suggest additional items or combos to customers based on promotions and their orders Maintain a balanced cash drawer, following proper cash handling procedures Resolving customer complaints with respect and processing refunds as needed Assemble food orders according to specifications, including packaging and condiments Maintain a clean and organized work area, including counters, register, dining room, restroom and exterior Follow all food safety and hygiene regulations and standards Collaborate with other team members to ensure smooth operations Count cash drawers and follow proper daily cash handling procedures What You Bring A genuine passion for hospitality, people, and guest satisfaction. • Self-motivation, a positive attitude, and a commitment to doing the right thing. • Flexibility to work evenings, weekends, and holidays as needed. • Reliable transportation and ability to work long/irregular shifts when required. • Physical ability to meet restaurant demands: standing, lifting, bending, squatting, reaching, sweeping, mopping, and working in varied temperatures. Ability to work in a fast-paced environment, multi-task, prioritize and organize while having a sense of urgency and attention to detail Valid driver's license. (Preferred) Grow Beyond the Grill At EYAS, we invest in our people because we know our success depends on yours. If you're ready to build a career - not just a job - and lead with purpose, we want to meet you. Ready to unlock your earning potential and lead a team you're proud of? Apply today and let's grow together. EHG and Burger King are equal opportunity employers and encourage all qualified applicants to apply.
    $20k-26k yearly est. 12d ago
  • Access Team Lead, Full-time, Days

    Northwestern Memorial Healthcare 4.3company rating

    Huntley, IL jobs

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Access Team Lead reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Schedule: Week 1: Mon - 9:30am to 5:00pm Tue - 9:30am to 5:00pm Wed - 9:30am to 5:00pm Thu- 9:30am to 5:00pm Sat - 9:30am to 5:00pm Week 2: Sun - 9:30am to 5:00pm Mon - 9:30am to 5:00pm Tue - 9:30am to 5:00pm Wed - 9:30am to 5:00pm Fri- 9:30am to 5:00pm Start at 4:00am two days per month to support both shifts overnight. Responsibilities: Standards of Performance - Northwestern Medicine Values, Patient Satisfaction, and Service Excellence: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations. Specific Responsibilities: Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine. Exceed all consumer requests and alert management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information in accordance with organization standards. Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. Reaches out to patients to schedule an appointment as defined. Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails. Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary. Informs patients of any issues with securing the financial account for their encounter. Completes out-of-pocket estimations as requested by patients. Provides training and education as needed. Manages work schedule efficiently, completing tasks and assignments on time. Completes other duties assigned by manager. Cross-training between various departments may take place to ensure coverage. Participates in Quality Assurance reviews to ensure integrity of patient data information. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Utilizes department and hospital policies and procedures to complete assigned tasks. Communication and Collaboration: Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations. Collects authorization numbers in appropriate systems as applicable. Provides professional and constructive environment for communication across units/departments and resolves operational issues. May attend intra/interdepartmental meetings which involve walking within NM Campus. Communicates customer satisfaction issues to appropriate individuals. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care. Technology: Utilizes multiple online order retrieval systems to verify or print the patient's order. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary. Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic. Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position. Efficiency, Process Improvement, and Business Growth: Is proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information and documenting order retrieval in notes for check-in person. Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system. Understands departmental and individual quality metrics. Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions. Evaluates procedures and suggests improvements to enhance customer service and operational efficiency. Participates in departmental quality improvement activities. Provides ideas and suggestions for process improvements within the department. Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. Adjusts processes as needed to meet standards. Uses organizational and unit/department resources efficiently. Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. Leadership Responsibilities: Assists Operations Coordinator with staff training and development, as well as on-boarding new staff. Ensures staff understanding and compliance of NM policies, procedures and expectations and assists in communicating any changes when applicable. Identifies potential problems and notifies the Operations Coordinator and Manager. Coordinates advanced troubleshooting to staff when issues or questions arise. Serves as first line of assistance to staff. Investigates and resolves patient, technical and workflow problems related to their area of responsibility or escalates to Operations Coordinator/Manager for assistance. Helps coordinate and supervise section staffing to ensure sufficient staff to cover all aspects of service alongside Operations Coordinator. Works proactively with Operations Coordinator to adjust daily staff work assignments due to sick leave or increased patient volume. Monitors queues to make real-time adjustments as necessary. Assures that all computer systems and technology are consistently working properly. Coordinates the maintenance and repair activities as related to equipment and facilities. Escalates issues when needed. Identifies and communicates key issues and trends to Operations Coordinators. Assesses and communicates staff development needs to Operations Coordinator to support periodic individual evaluations of staff. Develops, coordinates, presents and participates in staff education and training programs including new system deployment and go-live support. Provides material and helps develop agendas for routine staff meetings. Maintains customer service objectives. Assumes delegated responsibilities in the absence of the Operations Coordinator. Assist Operations Coordinator/Manager with responsibilities that include interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. Assist Operations Coordinator/Manager on the development and implementation of policies and procedures as needed to support Service Center functions. Ensures staff has access to necessary policies, procedures, training and other resources necessary to complete their responsibilities, and that policies and procedures are updated as necessary. Works with Operations Coordinator/Manager on enforcing Productivity and Quality standards; conducting regular audits of staff performance, with documented feedback; monitoring agent performance including service level, calls answered, contact quality, errors, attendance. Performs other duties as assigned. AA/EOE. Qualifications Required: Minimum of two years experience in customer service or patient relations. Excellent interpersonal and verbal communication skills. Excellent problem solving skills. Received favorable annual performance reviews if internal applicant in the past one to two years. Ability to read and communicate effectively in English. Basic Computer Skills. Ability to type 40 wpm. Excellent verbal and written communication skills. Ability to multi-task. Customer Service Oriented. Excellent organizational, time management, analytical, and problem solving skills. Preferred: Bachelors degree. Healthcare Finance and/or Healthcare Insurance Knowledge. Experience in a healthcare setting, especially patient scheduling and/or registration. Coding Certification. Certified Healthcare Associate Designation (NAHAM). Two - four years of progressive experience in a revenue cycle setting. Financial aptitude, business orientation or experience/knowledge of hospital based patient management/patient accounting systems. Knowledge of medical terminology. Epic experience. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $25k-30k yearly est. 16d ago
  • Access Team Lead, Full-time, Days

    Northwestern Memorial Healthcare 4.3company rating

    Huntley, IL jobs

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Access Team Lead reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Schedule: Week 1: Mon - 9:30am to 5:00pm Tue - 9:30am to 5:00pm Wed - 9:30am to 5:00pm Thu- 9:30am to 5:00pm Sat - 9:30am to 5:00pm Week 2: Sun - 9:30am to 5:00pm Mon - 9:30am to 5:00pm Tue - 9:30am to 5:00pm Wed - 9:30am to 5:00pm Fri- 9:30am to 5:00pm Start at 4:00am two days per month to support both shifts overnight. Responsibilities: Standards of Performance - Northwestern Medicine Values, Patient Satisfaction, and Service Excellence: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations. Specific Responsibilities: Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine. Exceed all consumer requests and alert management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information in accordance with organization standards. Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. Reaches out to patients to schedule an appointment as defined. Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails. Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary. Informs patients of any issues with securing the financial account for their encounter. Completes out-of-pocket estimations as requested by patients. Provides training and education as needed. Manages work schedule efficiently, completing tasks and assignments on time. Completes other duties assigned by manager. Cross-training between various departments may take place to ensure coverage. Participates in Quality Assurance reviews to ensure integrity of patient data information. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Utilizes department and hospital policies and procedures to complete assigned tasks. Communication and Collaboration: Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations. Collects authorization numbers in appropriate systems as applicable. Provides professional and constructive environment for communication across units/departments and resolves operational issues. May attend intra/interdepartmental meetings which involve walking within NM Campus. Communicates customer satisfaction issues to appropriate individuals. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care. Technology: Utilizes multiple online order retrieval systems to verify or print the patient's order. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary. Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic. Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position. Efficiency, Process Improvement, and Business Growth: Is proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information and documenting order retrieval in notes for check-in person. Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system. Understands departmental and individual quality metrics. Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions. Evaluates procedures and suggests improvements to enhance customer service and operational efficiency. Participates in departmental quality improvement activities. Provides ideas and suggestions for process improvements within the department. Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. Adjusts processes as needed to meet standards. Uses organizational and unit/department resources efficiently. Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. Leadership Responsibilities: Assists Operations Coordinator with staff training and development, as well as on-boarding new staff. Ensures staff understanding and compliance of NM policies, procedures and expectations and assists in communicating any changes when applicable. Identifies potential problems and notifies the Operations Coordinator and Manager. Coordinates advanced troubleshooting to staff when issues or questions arise. Serves as first line of assistance to staff. Investigates and resolves patient, technical and workflow problems related to their area of responsibility or escalates to Operations Coordinator/Manager for assistance. Helps coordinate and supervise section staffing to ensure sufficient staff to cover all aspects of service alongside Operations Coordinator. Works proactively with Operations Coordinator to adjust daily staff work assignments due to sick leave or increased patient volume. Monitors queues to make real-time adjustments as necessary. Assures that all computer systems and technology are consistently working properly. Coordinates the maintenance and repair activities as related to equipment and facilities. Escalates issues when needed. Identifies and communicates key issues and trends to Operations Coordinators. Assesses and communicates staff development needs to Operations Coordinator to support periodic individual evaluations of staff. Develops, coordinates, presents and participates in staff education and training programs including new system deployment and go-live support. Provides material and helps develop agendas for routine staff meetings. Maintains customer service objectives. Assumes delegated responsibilities in the absence of the Operations Coordinator. Assist Operations Coordinator/Manager with responsibilities that include interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. Assist Operations Coordinator/Manager on the development and implementation of policies and procedures as needed to support Service Center functions. Ensures staff has access to necessary policies, procedures, training and other resources necessary to complete their responsibilities, and that policies and procedures are updated as necessary. Works with Operations Coordinator/Manager on enforcing Productivity and Quality standards; conducting regular audits of staff performance, with documented feedback; monitoring agent performance including service level, calls answered, contact quality, errors, attendance. Performs other duties as assigned. AA/EOE. Qualifications Required: Minimum of two years experience in customer service or patient relations. Excellent interpersonal and verbal communication skills. Excellent problem solving skills. Received favorable annual performance reviews if internal applicant in the past one to two years. Ability to read and communicate effectively in English. Basic Computer Skills. Ability to type 40 wpm. Excellent verbal and written communication skills. Ability to multi-task. Customer Service Oriented. Excellent organizational, time management, analytical, and problem solving skills. Preferred: Bachelors degree. Healthcare Finance and/or Healthcare Insurance Knowledge. Experience in a healthcare setting, especially patient scheduling and/or registration. Coding Certification. Certified Healthcare Associate Designation (NAHAM). Two - four years of progressive experience in a revenue cycle setting. Financial aptitude, business orientation or experience/knowledge of hospital based patient management/patient accounting systems. Knowledge of medical terminology. Epic experience. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $25k-30k yearly est. 19d ago
  • Support Team Associate I - Parking Weekends - 6:30a-7:00p

    Albany Med 4.4company rating

    New Scotland, NY jobs

    Department/Unit: Parking Operations Work Shift: Day (United States of America) Salary Range: $37,440.00 - $48,672.00The role of the Support Team Associate I in Parking Services is to greet and assist all who are entering any of the Medical Center's parking facilities. The STA I will direct patients and visitors to the appropriate areas of the parking facility, as well as to various areas within the hospital. The STA I will also ensure that proper fees are collected and that employees are parked in the area that corresponds with the decal on their vehicle. Essential Duties and Responsibilities include but are not limited to: • Able to regulate flow of parkers into parking areas • Able to report any illegally parked vehicle(s) to the Parking Office • Able to direct visitors, patients or employees to the nearest Information Desk for assistance • Keep track of parking availability in area assigned • Assist with finding available parking spaces, as needed • Perform accurate cashiering functions; to include processing transactions, reporting, and making deposits • Willingness to perform other duties within Materiel Management, as assigned or required • Responsible for maintaining a neat and clean work area Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job's essential functions. Education: High school diploma or equivalent (GED) preferred. Experience: Previous customer service experience preferred. Communication Skills: Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Professional Skills: Ability to be honest, punctual, and to perform the job in adherence to the highest standards of ethical conduct, as defined by the AMC Code of Conduct. Ability to be accurate in matters such as record-keeping and to use good judgment when performing job functions or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies and procedures, and to utilize AMC's problem-solving processes for resolving grievances or disagreements. Willingness to be flexible in work practices. Reasoning Ability: Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines. Ability to multitask and gather data from appropriate resources. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee will also be required to be outside during inclement weather. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This job requires as an essential function that the employee be physically on-site as the work cannot be done from a remote location. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be subject to cold temperatures, rain, snow, wind and vehicle exhaust. The noise level in the work environment is usually moderate. Other Requirements: All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $37.4k-48.7k yearly Auto-Apply 7d ago
  • Support Team Associate I - Parking Weekends - 6:30a-7:00p

    Albany Medical Health System 4.4company rating

    Albany, NY jobs

    Department/Unit: Parking Operations Work Shift: Day (United States of America) Salary Range: $37,440.00 - $48,672.00 The role of the Support Team Associate I in Parking Services is to greet and assist all who are entering any of the Medical Center's parking facilities. The STA I will direct patients and visitors to the appropriate areas of the parking facility, as well as to various areas within the hospital. The STA I will also ensure that proper fees are collected and that employees are parked in the area that corresponds with the decal on their vehicle. Essential Duties and Responsibilities include but are not limited to: * Able to regulate flow of parkers into parking areas * Able to report any illegally parked vehicle(s) to the Parking Office * Able to direct visitors, patients or employees to the nearest Information Desk for assistance * Keep track of parking availability in area assigned * Assist with finding available parking spaces, as needed * Perform accurate cashiering functions; to include processing transactions, reporting, and making deposits * Willingness to perform other duties within Materiel Management, as assigned or required * Responsible for maintaining a neat and clean work area Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job's essential functions. Education: High school diploma or equivalent (GED) preferred. Experience: Previous customer service experience preferred. Communication Skills: Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Professional Skills: Ability to be honest, punctual, and to perform the job in adherence to the highest standards of ethical conduct, as defined by the AMC Code of Conduct. Ability to be accurate in matters such as record-keeping and to use good judgment when performing job functions or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies and procedures, and to utilize AMC's problem-solving processes for resolving grievances or disagreements. Willingness to be flexible in work practices. Reasoning Ability: Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines. Ability to multitask and gather data from appropriate resources. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee will also be required to be outside during inclement weather. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This job requires as an essential function that the employee be physically on-site as the work cannot be done from a remote location. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be subject to cold temperatures, rain, snow, wind and vehicle exhaust. The noise level in the work environment is usually moderate. Other Requirements: All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $37.4k-48.7k yearly Auto-Apply 6d ago
  • EDDA Flex Team

    Mortenson Dental 3.7company rating

    Louisville, KY jobs

    The Expanded Duties Dental Assistant will be responsible for assisting the dentist, setting up equipment, preparing patients for treatment, and completing patient records; placing and finishing permanent restorations, and completing preliminary impressions. Responsibilities Personally contribute to a culture that delivers an exceptional patient experience for every patient, every time. Delivers clinically excellent dental care through education and quality treatment. Assists dentists and hygienists in quality diagnosis through X-rays, verbal communication, and other dental tests as directed. Helps ensure efficient operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately. Follows CDC and OSHA guidelines for safety and infection control. Completes all clinical notes according to practice guidelines before dismissing the patient. Prepares treatment room for patients by following prescribed procedures and protocols. Provides instrumentation by sterilizing and delivering instruments to the treatment area; positioning instruments for the dentist's access; suctioning; and passing instruments. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Places and finishes permanent restorations, complete preliminary impressions. Promotes a “team first” attitude by demonstrating positive and caring relationships and communication with coworkers. Qualifications Have your EDDA or EFDA certification Have your high school diploma or equivalent Obtain your radiology and CPR certification within the required timeframe Must pass a background check and drug screening
    $27k-32k yearly est. 18d ago
  • Business Team Associate - Urological

    Argentum Medical 3.4company rating

    Largo, FL jobs

    Summary The Business Team Associate will: • Assist with the day-to-day workflow of an order for Urology patients. • Adhere to current Policy and Procedures, Accreditation Standards, and Compliance Guidelines. • Adhere to all Federal, State, and Accreditation standards. Essential functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Details Provide exemplary customer service in both verbal and written communication Build relationships with patients, facilities or clinics, doctors or coordinators, and insurance companies Detail-oriented and able to manage multiple tasks and prioritize simultaneously Provide support to the overall team and assisting where needed Responsible for performing and completing required tasks in all WCR software systems such as SAP, WayStar, ADP, and Insurance Portals. Responsible for maintaining and updating departmental and company spreadsheets in Excel. Competencies Given the level of the individual contributor position within the company, expectation is the individual contributor demonstrates a proficient level of the following proficiencies/competencies. • Plan and organize work: Require the ability to use logical, systematic processes to achieve goals. Having the ability to visualize the steps needed to reach a goal and naturally organize the process, modifying as necessary. • Interpersonal communication: Effectively communicate, develop, and foster strong working relationships. • Collaboration: Working together toward a common purpose to achieve team and business benefit. Enables individuals to work together to achieve a defined and common business purpose. • Deliver consistent results: Follow through on tasks and goals that support team success and improvements. • Job Knowledge/Technical Knowledge: Understands work responsibilities and adds to knowledge and skills. Supervisory responsibilities N/A Work environment The primary work environment is in the office. Occasional, remote work is acceptable. Physical demands The physical demands are typical of an office environment. Travel required N/A Required education and experience High School Diploma/GED required; associate degree preferred. 3-5 years' experience within an office environment preferred. Working knowledge of overall insurance industry as it relates to DME. Good time-management skills. Excellent communication skills with a strong attention to detail. Ability to work in a self-motivating, face-paced, and results-oriented environment. Demonstrated experience with Microsoft Office Software, typing, and 10-key. Additional eligibility requirements Criminal background check and pre-employment drug screening. Work authorization/security clearance requirements N/A Affirmative Action/EEO statement Wound Care Resources is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $26k-40k yearly est. Auto-Apply 42d ago
  • Production Team Associate - 2nd Shift

    Argentum Medical 3.4company rating

    Geneva, IL jobs

    2nd Shift: Monday - Friday 2:30pm-11pm ($20) Click here to view our 2026 Benefits Guide Production and Warehouse Personnel perform the day to day functions related to the all products manufactured including but not limited to operation of production processes and related equipment, cleaning and/or maintenance of production and/or common warehouse areas and equipment, and shipping, receiving, and inventory/storage functions. The production and warehouse staff will also assist the Quality Assurance (QA) and Regulatory Affairs (RA) Departments in achieving their goals upon request or as indicated in Quality Management System (QMS) documentation. ESSENTIAL FUNCTIONS (ACCOUNTABILITIES/RESPONSIBILITIES): Production Work/Manufacturing: Executes daily production activities according to their respective Work Orders (WO), Standard Operating Procedures (SOPs), Work Instructions (WI), Forms (FM), Drawings (DW), and/or other related documents; performs and documents routine maintenance required for manufacturing processes and/or equipment; documents or reports work performed, issues/roadblocks, and resource and supply needs to supervision. Cleaning and Maintenance: Ensures that the production, warehouse, receiving, and/or testing/inspection areas are clean and organized; follows SOPs and Work Instructions for controlled/certified and common areas; documents or reports work performed, issues/roadblocks, and resource and supply needs to supervision. Shipping and Receiving: Ensures materials transported within or leaving the facilities are packaged in an appropriate manner such that they are not expected to exhibit damage when considering inventory control, material handling, and customer specific needs; documents or reports work performed, issues/roadblocks, and resource and supply needs to supervision. Inspection/Verification: Assists Quality Assurance (QA) with incoming receiving, in-process, final, and/or shipping inspections or verifications by following SOPs and Work Instructions; documents or reports work performed, issues/roadblocks, and resource and supply needs to supervision. Environmental Monitoring: Performs environmental monitoring per SOPs, Work Instructions, and other related documentation for specified areas; documents or reports work performed, issues/roadblocks, and resource and supply needs to supervision. The essential functions listed above are not considered a comprehensive and additional duties, responsibilities, and activities, or modifications to ones assigned, may change at any time with or without notice according to the needs of the business. General Skills To perform this job successfully, an individual should demonstrate the following: 1.Safety and Security: Observes safety and security protocols; reports potentially unsafe conditions; uses equipment and materials properly. 2.Attendance and Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent, arrives at meetings and appointments on time and prepared. 3.Dependability: Follows instructions; responds to management direction; takes responsibilities for own actions; keeps commitments; completes tasks on time or notifies appropriate management of deficiencies. 4.Quality: Demonstrates accuracy and thoroughness in work performed; looks for ways to improve and promote quality; monitors work to ensure quality. 5.Quantity: Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly and efficiently. Qualifications To perform this job successfully, an individual should be able to perform essential duties. The requirements below are representative of the knowledge, skill, and/or ability required. 1.Education/Experience: High School diploma or general education degree (GED) or 1 to 2 years related experience and/or training. An equivalent combination of education and experience would be acceptable. 2.Language Ability: Ability to read and comprehend detailed instructions, correspondence, and memos; ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. 3.Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. 4.Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations. 5.Computer Skills: Ability to demonstrate basic Microsoft Windows skills, basic spreadsheet, word processor, and email skills. Ability to be trained on other software as needed for data entry and report generation. 6.Certificate/Licenses: No certificate or licenses needed unless operating vehicles or equipment such as forklifts requiring a license or certification to operate. 7.Management and Supervisory Responsibilities: No direct management or supervisory responsibilities required; the ability to guide, demonstrate, and train others is required. TRAVEL REQUIREMENTS/WORK ENVIRONMENT AND PHYSICAL DEMANDS: Travel Workdays are expected to be 100% on site at the Geneva campus comprised of multiple buildings. Work Environment and Physical Demands The primary work environments will be in a typical production, warehouse, and/or office areas on the Geneva campus. Most areas are temperature controlled. While performing the duties mentioned herein, employees will be frequently exposed to moving mechanical parts and equipment, fumes, and/or airborne particulate such as nuisance dust. The employee will frequently be required to work in controlled environments where gowns, hairnets, and beard and shoe covers will be provided and must be worn. The employee may occasionally work in areas with hazardous (flammable, acidic, or caustic chemicals), vibrations, and/or loud noises where eye, ear, or other personal protection must be worn. Personal protective equipment (PPE) will be provided (at no cost to the employee) in any area requiring mitigation or protection. The employee must occasionally lift and carry for limited distances, up to 30 pounds using both arms/hands. Ability to see clearly at distances of 12-18” is required and may necessitate the use of corrective lenses. Typical physical functions such as sitting, standing, using of hands and fingers, reaching with hands and arms under load, climbing, balancing, kneeling, crouching, and crawling may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $23k-34k yearly est. Auto-Apply 14d ago
  • Community Support Team- Associate Professional

    W&B Healthcare 3.8company rating

    Red Springs, NC jobs

    Job DescriptionSalary: The Associated Professional (AP) for the Community Support Team (CST) provides essential support services to individuals with mental health needs. This role is designed for professionals who hold a degree in a Human Services field but do not yet meet the two years of post-graduate work experience requirement. Under the supervision of a Qualified Professional (QP) or Team Lead, the AP delivers interventions, supports treatment plan implementation, and helps individuals connect to resources that enhance their well-being and independence. This is an excellent opportunity for individuals seeking to gain hands-on experience while making a meaningful impact in the lives of others. Enjoy the best of both worlds! This hybrid role lets you stay connected in the communitywhere your impact matters mostwhile also joining us in the office occasionally for documentation, team collaboration, and staff support. Entry Requirements: Bachelors Degree in a Human Services field (e.g., Psychology, Social Work, Counseling, or a related field). Interest in working with individuals with mental health needs and demonstrated understanding of the population's challenges. No substantiated findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry or Central Registry. Position Requirements: Certification in First Aid/CPR, Bloodborne Pathogens, and NCI/CPI Part A (or willingness to obtain). Strong written and verbal communication skills. Ability to work effectively as part of a team in a fast-paced environment. Valid drivers license and access to reliable transportation for community-based services. Basic proficiency in computer applications, including Microsoft Office and electronic documentation systems. Duties and Responsibilities: Service Delivery: Assist individuals served in building daily living skills, coping strategies, and self-management techniques. Support clients in navigating and accessing resources, such as housing, employment, and healthcare services. Provide hands-on support during community outings, appointments, and skill-building activities. Assist in implementing behavioral interventions, such as role-playing and modeling, under supervision. Build and maintain positive relationships with clients, encouraging active participation in their recovery plans. Collaboration and Team Support: Work closely with the QP and Team Lead to implement individualized treatment plans. Participate in weekly CST meetings, providing updates on client progress and needs. Collaborate with team members to identify and address barriers to client success. Act as a liaison between clients and external providers to ensure seamless service delivery. Documentation and Compliance: Maintain accurate and timely records of all services provided, including progress notes and incident reports. Follow all agency policies, Medicaid guidelines, and state regulations regarding service delivery and documentation. Report significant changes in client behavior or circumstances to the QP or Team Lead promptly. Crisis Support: Assist in de-escalating crisis situations, ensuring the safety and stability of clients. Collaborate with team members to develop and implement crisis intervention plans as needed. Work Environment and Expectations: Deliver services in various settings, including client homes, community locations, and office environments. Flexibility to work evenings or weekends, as needed, to meet client needs. Maintain professional boundaries and uphold confidentiality standards. Exhibit cultural competence and sensitivity in working with diverse populations. Physical Demands: Ability to perform tasks associated with community-based services, including standing, walking, and occasional lifting. Willingness to travel locally for client visits, team meetings, and service-related activities. Key Competencies: Empathy:Demonstrate genuine care and understanding for the needs and challenges of individuals served. Communication:Effectively convey information to clients, families, and team members in a clear and supportive manner. Adaptability:Flexibly respond to changing circumstances and client needs. Teamwork:Collaborate effectively with team members to deliver comprehensive care. Initiative:Proactively engage in tasks and seek opportunities to enhance skills and contribute to the team. This position provides a foundational role for individuals seeking to develop their expertise in mental health services while making a positive impact. The Associated Professional is a valued member of the Community Support Team, contributing to the holistic care and recovery of individuals served.
    $28k-37k yearly est. 12d ago

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