Front Desk Secretary jobs at Planet Fitness - 8937 jobs
Overnight Front Desk - Mason
Planet Fitness 4.1
Front desk secretary job at Planet Fitness
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all frontdesk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$19k-26k yearly est. Auto-Apply 60d+ ago
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Practice Assistant II
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Department of Neurology:
Under the general direction of the Practice Manager, the Practice Assistant II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The Practice Assistant II is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
The Practice Assistant II is responsible for scheduling patient appointments, diagnostic testing, coordinating referrals and managed care related issues. Candidate must be able to handle a very busy high volume of calls in each division being covered, and able to shift gears to the guidelines for each specific division they are placed in.
The Practice Assistant II is expected to take personal and complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service.
Qualifications
High School Diploma or equivalent is required.
Office experience of 2-3 years is required.
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
This role will be fully onsite for the probation period of 90 days and become a hybrid role after demonstrating the skills required to work independently.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone.
Has the primary responsibility for scheduling and rescheduling patient appointments and utilizes wait list to fill cancelled appointments.
Works closely with the international office to schedule visits.
Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day.
Prints office visit encounters and prepares labels.
Prepare medical record charts for new patients.
Pulls medical records for patients prior to visit.
Obtains pertinent new patient information.
Schedules ancillary appointments.
Responsible for assisting and obtaining appropriate referral information from referral source.
Pre-screens incoming referrals according to selection criteria.
Collects and processes co-payments as applicable.
Checks out patients as applicable.
Coordinates prior authorizations for prescriptions.
Coordinates medical documentation, scanning and indexing in EPIC.
Coordinates interpreter services and patient rides as necessary.
Responsible for sorting mail, incoming faxes and directs correspondence to appropriate recipient.
Coordinates physician administrative and clinical schedules.
Provides cross coverage as necessary.
Files correspondence. Maintains patient confidentiality in compliance with HIPPA guidelines.
Remote Type
Hybrid
Work Location
15 Parkman Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
* /
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$181k-270k yearly est. 3d ago
Front Office Assistant
Rutland Regional Medical Center 4.7
Rutland, VT jobs
Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization's customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.
Minimum Education
High School diploma or equivalent.
Minimum Work Experience
2 years secretarial experience or medical office training including 1 year patient or customer service experience.
Experience using a computerized health information system.
Required Skills, Knowledge, and Abilities
Excellent oral and written communication skills.
Demonstrated strong knowledge of basic computer skills.
Demonstrated moderate knowledge of Medical Terminology.
Pay range: $18.15 - $26.44
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$18.2-26.4 hourly 1d ago
Practice Assistant II
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Hybrid role
Hours-8:30am to 5:00pm
Job Summary
Under general supervision, coordinates all operational, administrative and secretarial aspects of an office. Requires discretion and judgment to organize priorities and complete tasks.
Reports to the department Administrative Manager and/or Unit Operations Manager. Will manage patient scheduling for interventional procedures and associated imaging in collaboration with physicians to include all aspects of anesthesia scheduling.
Qualifications
May include duties and responsibilities of the Clerk, Office Assistant and Administrative Staff Assistant, Level I.
Maintains the Interventional Radiology Patient Schedule. Duties include: Scheduling, rescheduling, and cancelling all procedures in Interventional Radiology through Epic.
Manage Procedure slots to include holding, blocking, and unblocking the schedule.
Understands and coordinates all procedures in accordance with the department's scheduling template.
Maintains the Epic work-queue ensuring that all procedures are scheduled in a timely manner.
Schedule and coordinate Interventional Anesthesia cases.
Duties may also include working with the resource team and facilitating the process of putting Inpatients on-call.
Perform frontdesk role checking patients in for procedures according to all applicable Hospital Policies and Procedure
Maintain patient records including scanning in documentation.
Facilitate communication within department as it pertains to phone calls, messages, pages and triage of information to specific staff members/clinicians, and enhancing communication throughout the division.
Coordinates, types, proofreads and edits letters, memos, meeting minutes, reports, manuscripts, correspondence, grant proposals and protocols at the highest level of proficiency.
Act as an administrative liaison to referring department administrators and clinicians with the highest level of customer service.
Incorporates data from existing information into spreadsheets/databases in an organized and presentable format. May provide weekly/monthly/yearly reports for various activities.
Establishes and maintains office systems (i.e. filing systems).
Troubleshoots routine/non-routine problems and takes measures to correct/handle issues.
Reviews mail, answers when appropriate, and/or forwards to appropriate persons.
Performs general clerical duties including photocopying, faxing, and filing.
Assists with the orientation and training of new staff.
Maintain administrative duties in primary interventional area with flexibility to cover for other Staff Assistants within Interventional Radiology.
Additional Job Details (if applicable)
Skills & Competencies Required
Typing 55 to 65 WPM required.
Word Processing skills required.
Knowledge of spreadsheets and database systems.
Good command of English language.
Ability to work independently.
Ability to prioritize work.
Ability to multi-task
Remote Type
Hybrid
Work Location
273 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly 3d ago
Practice Assistant II
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Our service will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.
All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People: Focus on serving the community through collaboration and respect
Self Management: Accountability, professionalism and commitment to growth and development
Organization: A commitment to quality, service and exceptional performance.
Perform administrative duties under minimal supervision at the highest proficiency level.
Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and orientation, and provide backup support for the Supervisor.
Provide guidance and help to other to resolve complex issues and problems.
Provide feedback to Supervisor and input into evaluating performance of staff. Assist with annual competency assessments.
Assist Supervisor with interviewing for new staff
Assist with orientation and training for new and current staff.
Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas.
May perform more complex or specialized functions (i.e. surgical scheduling) at highest competency level.
Assist with training and orienting staff as needed.
Provide cross coverage as needed.
Assist with special projects as directed. - Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Other duties, as assigned.
Qualifications
High school diploma or GED required; post-high school education preferred.
Minimum one year of applicable work experience required.
Additional training in office systems preferred.
Spanish speaking required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Technical skills required:
* Knowledge of practice operations and standards.
* Understanding of procedures including filing, copying, scanning, printing, and faxing.
Phone skills: • Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information.
Verbal skills: • Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner.
Organization Skills: • Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
Writing Skills: • Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.
System Skills: • Ability to type and enter data at an entry level. Entry level understanding of applicable systems.
Understanding of the appropriate use and importance of related forms.
Basic understanding and use of medical terminology.
Basic comprehension of insurance types and referral process.
Basic comprehension of registration and fiscal information.
Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.
WORKING CONDITIONS: Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products. HOSPITAL WIDE
RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Additional Job Details (if applicable)
Medical, Dental, and Vision insurance
Tuition Reimbursement
Generous Paid Time Off
50% Off MBTA passes
Access to childcare resources and emergency backup care
403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
Exclusive "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events)
40 Hour, Monday - Friday, Rotating schedule
BWH Brookside Community Health Center
3297 Washington Street
Jamaica Plain
Remote Type
Onsite
Work Location
3297 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly 3d ago
Practice Assistant I
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: Massachusetts Eye and Ear Infirmary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions:
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
May monitor patients in waiting room and responds to any needs for information.
Assists in patient flow processes.
Qualifications
Education
High School Diploma or Equivalent required
Experience
healthcare office experience 0-1 year required
Knowledge, Skills and Abilities
Basic Proficiency with all Office Suite.
Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $22.75/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-22.8 hourly 3d ago
Practice Assistant
Brigham and Women's Hospital 4.6
Foxborough, MA jobs
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care?
No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Manage patient referrals and link them to scheduled office appointments.
Triage and manage complex telephone calls, utilizing courteous customer service skills.
Schedule patient appointments and coordinate the scheduling of diagnostic testing.
Ensures the completeness of all required benefits eligibility, waivers, etc.
Understands HMO, Managed Care, and other Third-Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues, with an ability to perform electronic insurance verification.
Understands financial services and self-pay resources and provides patients with information as needed.
Provide cross-coverage to the outpatient clinic frontdesk, performing all check -in and -out functions as outlined by the BWH FrontDesk Standards of Operations.
Utilizes ACD lines to schedule New, Existing and 2nd post-operative appointments in an expedient and professional manner, adhering to service level standards. Provides excellent customer service. Ensures customer satisfaction and compliance with departmental and service standards.
Ability to handle confidential and sensitive information in providing messaging to the providers and LPN's.
The scheduler will utilize the Scheduling Algorithm and Questionnaire built into EPIC to ensure the patient is scheduled with the correct provider, at the correct location and within the expected timeframe. This includes radiology needs as well.
Works closely with the Practice Coordinator in monitoring work queue and metrics.
Assists the Practice Coordinator with orientation, training and coaching of all new team members within the BWH MSC FXB Call Center. This also includes identifying re-training subject matter and providing excellent customer service. Being a role model to ensure customer satisfaction and compliance with departmental and service standards.
Provides support and information to patients and providers to problem solve and manage complex administrative issues
Entirely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification and payment collection.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
22 Patriot Place
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly 3d ago
Practice Assistant II
Brigham and Women's Hospital 4.6
Newton, MA jobs
Site: Massachusetts Eye and Ear Infirmary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Monday-Friday, 8:00 AM - 4:30 PM
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions:
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handles, screens and/or takes messages related to prior authorizations,
provider questions, prescription refills, and test results.
Acts as "Super User" for scheduling, registration and billing systems.
Provides assistance and training to others in these areas.
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Office experience 2-3 years required
Knowledge, Skills and Abilities
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
2000 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly 3d ago
Clerical Specialist- Coding (Physician)
Beaufort Memorial Hospital 4.7
Beaufort, SC jobs
Accurately and timely enters unapplied payments after claim creation and enter charges associated with physician component for hospital based services including surgery or hospital outpatient or inpatient visits upon completion by Coding. Ensures that CPT codes and ICD-10 codes are processed timely. Works with Coding and Patient Accounting Teams. Ideally, this candidate would have CPT, ICD-9 Coding, Medicare, Medicaid, and Commercial Insurance coding knowledge, as well as knowledge of insurance carrier rules and regulations. They must exhibit exceptional interpersonal and customer service skills, as well as maintain a professional presentation in attire and attitude. This individual must ensure adherence to all BMH policies and procedures
$20k-26k yearly est. 5d ago
Medical Office Specialist-Physician Practice
Anmed 4.2
Anderson, SC jobs
Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve.
AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.
Duties & Responsibilities
Greet the public, answer the telephone, check in/register patients, check out/schedule follow-up appointments and collect payments.
Maintain accurate and up-to-date patient information.
Maintains copies and files of patient records and charts.
Qualifications
Minimum education: must be a high school graduate or possess a GED.
Good interpersonal skills and communication skills
General office skills
Preferred Qualifications
Medical office experience
Medical terminology and insurance experience
Efficiency in using internet/email, EHR and data entry
Benefits*
Medical Insurance & Wellness Offerings
Compensation, Retirement & Financial Planning
Free Financial Counseling
Work-Life Balance & Paid Time Off (PTO)
Professional Development
For more information, please visit: anmed.org/careers/benefits
*Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.
$26k-31k yearly est. 2d ago
Unit Clerk/Admin Partner, Med/Surg- 4 Tower, PT, 07P-7:30A
Baptist Health South Florida 4.5
Miami, FL jobs
Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience. Degrees:
* High School,Cert,GED,Trn,Exper.
Additional Qualifications:
1 year experience preferred.
Clerical experience required.
Medical terminology desired.
Minimum Required Experience: 1 Year
$16-17.8 hourly 2d ago
Unit Clerk/Admin Partner, 5 Clarke (Med/Surg Oncology), PT, 07P-7:30A
Baptist Health South Florida 4.5
Miami, FL jobs
Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience.
Degrees:
* High School Diploma, Certificate of attendance, GED, or Experience.
Additional Qualifications:
1 year experience preferred.
Clerical experience required.
Medical terminology desired.
Minimum Required Experience: 1 Year
$16-17.8 hourly 3d ago
Unit Clerk/Admin Partner, Clarke Cardiac, FT, 7A-7:30P
Baptist Health South Florida 4.5
Miami, FL jobs
Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience.
Degrees:
* High School Diploma, Certification, GED, Training or Experience required.
Additional Qualifications:
1 year experience preferred.
Clerical experience required.
Medical terminology desired.
Minimum Required Experience: 1 Year
$16-17.8 hourly 4d ago
Medical Fitness Receptionist/Membership Liaison
Adirondack Medical Center 4.9
Saranac Lake, NY jobs
As an integral part of the member services team, the FrontDesk Receptionist/Member Liaison is responsible for assisting in achieving or exceeding sales goals, renewals and ancillary service goals by assisting with strategic outreach, in-club lead generation and securing member referrals. Member Liaisons must display/ have knowledge of and participate in all facility services, programs and products. Above all, Member Liaisons must have the ability to build rapport and lasting relationships with prospective and current members.
The Member Liaison is an important part of the FrontDesk Reception Team, who is friendly and attentive professionals who strives to deliver exceptional service to members and guests by:
Assisting in the day to day operations of the frontdesk reception; growth and retention of the membership base by providing a professional service to both prospective and existing members. To perform the onboarding of new membership, payment processing, and scheduling Medical Fitness Center services. To ensure membership meets goals; to serve members on a daily basis; to actively pursue inside and outside prospects; to increase member enrollment and retention. Handling check-ins, conducting facility tours, addressing questions and resolving issues appropriately. Access functions in a manner to promote positive relationships with customers, including members, Rehabilitation patients and staff.
To perform frontdesk duties in accordance with established policies and procedures of Adirondack Health, as well as regulatory compliance agencies such as HIPAA, HFAP, CMS, and EMTALA. Perform duties including: Telephone and mail correspondence, scheduling of appointments, basic bookkeeping, cashiering, filing, and other clerical duties. Position will expose team members to personal and confidential Member and Staff information. Maintain departmental equipment and supplies.
Educational Requirements/ Qualifications/Experience:
A minimum of a bachelors degree in a related field or relevant job specific experience is required. The ability to naturally connect with a wide variety of people. Demonstrate strong customer service skills and enjoy serving others. Works well in a collaborative team environment. Highly organized and efficient. Excellent communication skills, with telephone etiquette, email etiquette, professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts. Candidate must possess computer skills; the ability to handle multiple simultaneous tasks; experience in a professional office or fitness environment; sale experience/strong sales skills preferred; eagerness and willingness to be involved in the fitness and wellness industry, advance knowledge and learn.
Pay Scale:
$16 - $19 per hour
$16-19 hourly 3d ago
PT Assistant I
Baptist Health 4.8
Arkadelphia, AR jobs
Department: Rehab Administration Shift: Day Working Hours: 8-5 Demonstrates independence and accountability to provide care for a complex patient population. Committed to professional and departmental growth and enhancement. The Physical Therapist Assistant has the ability to complete all facility competencies. Must be able to demonstrate the skills and knowledge necessary to provide appropriate care under the direction of a Physical Therapist to the ages of patients served.
Other information:
Arkansas Licensure. Associate's degree from a Physical Therapy Assistant Program. CPR Certification required but can be completed upon hire.
This job will be authorized 80.00 hours bi-weekly.
$24k-46k yearly est. 3d ago
Front Desk Attendant (part-time)
Aquila Fitness Consulting 3.9
Pittsburgh, PA jobs
About the Organization Inspire others and change lives through your energy and passion for fitness and well-being. Make a transformational impact on people's health engagement. Join our group of entrepreneurial professionals and become part of a fun and winning team!
Aquila is an award-winning on-site health and fitness management company which was recognized as one of the Inc. 5000 fastest growing private U.S. companies. For over two decades, Aquila has been providing innovating programming and results-oriented fitness and wellness management to Fortune 1000 companies, government agencies, educational institutions, and private corporate establishments.
EOE Statement
Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law.
EOE Minorities/Women/Protected Veterans/Individuals with Disabilities
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at **************** or **************
Close Date
Full-Time/Part-Time
Part-Time
Description
Aquila's FrontDesk Attendant (part-time) greets and registers fitness center members upon entry and performs a variety of administrative duties. Hourly pay for the position is $10 per hour and there are several work shifts available, including weekends.
You will enjoy all of the following benefits at Aquila:
Paid sick time
Continuing education reimbursements
Service bonuses
Commuter pre-tax benefits
Fitness retailers discount programs
401k plan with company match
Responsibilities include:
Greet and check-in members at entrance of facility
Provides outstanding customer service
Anticipates and responds to member needs
Perform various other duties as assigned
Qualifications:
High School Diploma
Knowledge of Windows, Internet browsers, and ability to learn new software
Skills required:
Excellent verbal communication skills
Customer service oriented
Organized
Positive attitude
Punctual
Dependable
Maintain a desire for continual improvement
All candidates must be able to complete a background check.
Location
Pittsburgh, PA
Position Requirements
Security Clearance
Shift
-not applicable-
This position is currently accepting applications.
$10 hourly 2d ago
Medical Office Specialist PRN ONLY
Baton Rouge General 4.2
Baton Rouge, LA jobs
Do you thrive in a fast-paced environment and love helping others stay organized and on track? What We're Looking For: • Friendly, courteous, and customer-focused with a team-oriented mindset • Strong attention to detail with the ability to manage scheduling and billing accurately
• Prior experience with billing, scheduling, and general office duties in a clinic setting
• High school diploma preferred; post-high school vocational or specialized training encouraged
• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch
• Familiarity with HIPAA and healthcare safety protocols
Why You'll Love Working With Us:
At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
• A comprehensive benefits program for you and your family
• Professional development and support
• Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state
Check out our employee perks here!
What You Will Do:
Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.
• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system
• Coordinate transportation needs and communicate special patient requirements with appropriate staff
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information
• Perform other related tasks as assigned
What Sets BRG Apart:
At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters.
With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.
Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.
Requirements
We are currently hiring for Medical Office Specialist positions in East Baton Rouge Parish, West Baton Rouge Parish, Livingston, Zachary and Ascension Parish.
$24k-28k yearly est. 2d ago
Unit Clerk
Bradford Health Services, Inc. 3.8
Jacksonville, FL jobs
Unit Clerk
Department: Medical / Nursing
Reports to: Director of Nursing
Supervises: N/A
Entry Level Qualifications:
High School graduate or equivalent. One year experience with direct patient contact in alcohol/drug treatment. Ability to communicate effectively with patients. Must have basic understanding of principles of recovery. Type a minimum of 35 words per minute, medical records experience is preferred.
Must be able to see at 20/40 corrected in each eye and hear (hearing aid acceptable).
Must be able to write legibly.
Must be able to continuously sit from 4 to 6 hrs. per 8 hr. shift.
Must be able to stoop and bend from upright position to knees.
If recovering, two years of continuous verifiable abstinence.
General Responsibilities:
Taking orders off charts
Answering the phone
Unit duties specified by the Nurse Manager or Charge Nurse.
Patient Management
Special Projects
Know and abide by the general provisions of 42 CFR Part 2, "Confidentiality of Drug and Alcohol Abuse Patient Records", and 45 CFR "Health Insurance Portability and Accountability Act." This position has unrestricted access to patient identifying and patient health information.
Essential Functions:
Must be able to take orders.
Must be able to answer the phone in accordance with Bradford philosophy and policies.
Develop and maintain an inventory of all supplies and equipment.
Maintain unit supplies exclusive to medications.
Maintain files.
Maintain an adequate number of packets for admission and prepare charts for new admissions.
Assist in preparing charts for medical records after patient discharge.
Assist with typing for nursing program as needed.
Assist in unit orientation for staff.
Carry out directives of the treatment area.
Assist in unit orientation of new patients.
Interact therapeutically with patients presenting at the Nurses' Station for assistance with personal or medical needs, accessing appropriate staff member if necessary.
Maintain patient I.D. bracelet, patient photo I.D. system and patient label database.
Other duties as assigned.
Ability to work in a cooperative manner with coworkers, managers, clients and prospective clients.
Ability to work in a constant state of alertness as to perform the job safely.
Regular attendance.
$24k-30k yearly est. 3d ago
PT Assistant II BHHN
Baptist Health 4.8
Little Rock, AR jobs
Department: LR-Home Health Physical Ther Shift: Day Working Hours: 8A-4:30P M-F Baptist Health Home Health Physical Therapist Assistant provides physical therapy services for a caseload of patient under the supervision of a physical therapist.
Other information:
Current Arkansas Physical Therapist Assistant license required One year clinical experience
This job will be authorized 80.00 hours bi-weekly.
$24k-46k yearly est. 3d ago
Medical Receptionist
American Family Care, Inc. 3.8
Pensacola, FL jobs
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care FrontDesk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our frontdesk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the FrontDesk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or FrontDesk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.