Plant manager jobs in Gilbert, AZ - 1,898 jobs

The Director of Mechanical Operations is a senior leader responsible for the overall performance of the Mechanical Division, including HVAC and Plumbing operations across industrial and commercial projects. This role owns day-to-day execution, staffing, project outcomes, safety, financial performance, and strategic growth for the division. The Director of Mechanical Operations will lead a team of Project Managers and Superintendents, partner closely with estimating and preconstruction, and support business development through estimate reviews, sales support, and customer relationships. Reporting Relationship Reports to: Executive Leadership (President / Operations Leadership) Direct reports: Mechanical Project Managers and Superintendents (and/or General Superintendent / Operations Managers as applicable) Key internal partners: Estimating/Preconstruction, Safety, Finance, Procurement, Business Development, and other Division Leaders Key Responsibilities: Division Leadership & Operations Lead all operational aspects of the HVAC and Plumbing division, ensuring safe, efficient, and profitable project delivery. Establish and maintain consistent operational standards for field and office teams (planning, scheduling, documentation, productivity, closeout). Drive accountability across project execution, ensuring teams meet scope, schedule, quality, and budget commitments. Create bench strength by developing leaders and supporting succession planning within the division. Project Execution (Field + Office Alignment) Oversee and mentor Project Managers and Superintendents to ensure strong coordination between field production and office management. Maintain visibility into project status through regular reviews (cost-to-complete, labor productivity, change orders, schedule health, risk items). Support teams in resolving escalated issues including customer concerns, manpower constraints, subcontractor performance, and complex technical challenges. Promote strong jobsite planning, material coordination, prefabrication where applicable, and effective commissioning and turnover processes. Financial Ownership & Performance Own divisional performance metrics including gross margin, labor efficiency, change order capture, cash flow, backlog health, and forecast accuracy. Lead monthly and weekly project financial reviews with Project Managers and senior leadership; validate projections and corrective actions. Identify operational efficiencies and cost controls without compromising safety or quality. Preconstruction, Estimating & Sales Support Participate in estimate reviews and operational handoff to ensure projects are set up for success prior to award. Provide constructability input, labor planning insight, staffing projections, and risk assessment during pursuit and preconstruction. Partner with leadership and business development to support growth initiatives, client relationships, and repeat work. Contribute to staffing plans based on pipeline, backlog, and upcoming pursuits. Safety, Quality & Compliance Champion a strong safety culture and ensure consistent compliance with company standards and applicable regulations. Drive quality expectations across installation, documentation, inspections, testing, and turnover. Ensure teams follow contract requirements, permitting considerations, and company operational processes. People Leadership & Talent Development Recruit, develop, and retain top talent across Project Manager and Superintendent teams; influence hiring for key mechanical roles. Build a high-performance culture through coaching, clear expectations, and measurable goals. Encourage professional development and strengthen collaboration across departments. Required Qualifications 10-15+ years of progressive experience in mechanical construction operations (HVAC and/or Plumbing) serving industrial and commercial clients. Proven leadership experience managing Project Managers and Superintendents with multi-project oversight. Demonstrated ability to lead both office and field operations and communicate effectively with both groups. Strong understanding of project financials including job cost, forecasting, labor productivity, change management, and margin performance. Experience participating in estimate reviews, preconstruction planning, and operational risk evaluation. Strong knowledge of mechanical systems, installation methods, scheduling, procurement/material flow, and commissioning/turnover practices. Preferred Qualifications Experience in a self-performing environment (mechanical contractor or GC with meaningful mechanical self-perform exposure). Experience scaling a division or leading operations through growth (headcount, backlog, geographic expansion). Demonstrated success improving operational systems, field productivity, and forecast accuracy. Familiarity with industrial environments, complex retrofits, occupied spaces, or mission-critical work. Core Competencies Division-level ownership mindset with operational discipline and urgency Strong leadership presence and ability to influence across levels Financial acumen with comfort owning performance metrics Clear communicator with strong conflict resolution and relationship management skills Balanced approach combining strategic thinking with hands-on operational support Ability to attract, develop, and retain high-performing leaders

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability Evaluate the maintainability and operability of production facilities Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers Provide shop floor insights by talking with employees and customers and reviewing all available data Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: Supply Chain Operations Manufacturing Operations, SI&OP Footprint optimization, plant consolidation and product line transfer Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT Lean, Six Sigma, TOC and Value Engineering Demonstrated track record working with C-suite executives as well as private equity deal and operating partners Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis Previous strategy and change management experience. MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services. Position Summary We are seeking an experienced General Manager to own the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration. The General Manager role will work from our Arizona office at 1514 W Todd Dr, Tempe, AZ 85283. The position offers a base salary between $130,000 and $175,000 with a 50% on target bonus and full benefits. Key Responsibilities of the General Manager Lead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service Drive revenue and profitability across residential restoration services Hire, train, and mentor a team of technicians, estimators, and sales reps Partner with regional and corporate leadership to set strategy and implement best-in-class systems Champion our safety culture, quality standards, and customer-first values Qualifications of the General Manager 5+ years in restoration, construction, field services, or related industries Proven P&L leadership or entrepreneurial experience preferred Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows Leadership that inspires trust, builds loyalty, and drives performance A passion for people, growth, and operational excellence

Responsibilities/ Essential Functions: Ensure that all operators are properly trained to operate the equipment in a safe, efficient manner; Control costs of material, direct/indirect labor and equipment in accordance to budget; Direct and supervise t Production Manager, Manager, Production, Operations, Manufacturing, Management

Job Title: Plant Manager Salary: $200,000 + Bonus Nter Talent is supporting a leading manufacturing organization in the search for an experienced Plant Manager to oversee operations of their facility producing high-volume food-service packaging. This role leads a team of around 150 employees across production, warehousing and shipping, ensuring safety, quality, cost control, and operational efficiency. Key Responsibilities • Lead and develop managers, supervisors and plant staff to build a high-performing, engaged workforce. • Oversee all manufacturing, warehouse and shipping operations, delivering over $30M in annual output. • Manage inventory levels for raw materials, WIP and finished goods. • Ensure all equipment, utilities and facilities are maintained to high safety and operational standards. • Drive production planning, workforce scheduling and cost management to meet annual performance goals. • Maintain compliance with GMP, HACCP, SQF, safety protocols and all regulatory requirements. • Reduce risk, improve safety culture and maintain zero-injury targets. • Act as back-up support for Production Manager and HR Manager when required. Requirements • 5-7 years' experience as a Plant Manager in manufacturing; plastics or consumer products preferred. • Bachelor's degree in Engineering or Industrial Management is desirable. • Strong mechanical, analytical and problem-solving skills. • Experience in lean manufacturing highly beneficial. • Excellent communication skills and ability to lead in a hands-on environment. Competencies • Planning & Organising: Ability to prioritise, manage multiple workstreams, analyse data, and solve problems. • Continuous Improvement: Commitment to improving technical skills, processes, and operational performance. • Collaboration & Coordination: Strong cross-functional communication and problem-solving capability. • Communication: Clear, professional verbal and written communication with strong interpersonal skills. • Multi-tasking & Prioritization: Detail-oriented, deadline-driven, and effective under pressure. Salary: $200,000 + Bonus • Competitive benefits including medical, dental, vision, life insurance, paid holidays, PTO, disability coverage and 401(k) with company match. • Opportunity to lead a high-impact facility and drive transformational improvements. • A values-driven culture focused on teamwork, quality, innovation and continuous improvement. This organization offers competitive benefits, strong training and development, and a collaborative culture focused on continuous improvement and operational excellence.

Join Our Mission: National Events Operations Manager! Are you a master of logistics with a passion for making a difference? Childhelp is seeking a National Events Operations Manager to provide strategic leadership and hands-on execution for our East Coast and national special events. What You'll Do: Event Strategy & Execution Lead the Logistics: Develop comprehensive frameworks, timelines, and execution plans for small to mid-sized national events. Oversight for High Impact Initiatives: Direct end-to-end event operations across DC, Virginia, and Miami markets, including the execution of the annual flagship gala. Collaborative Planning: Partner with Marketing/Communications for event collateral and the Philanthropy team to ensure sponsor deliverables and stewardship are executed flawlessly. National Support: Act as the operational liaison for regional and micro-events, ensuring Childhelp's standards are maintained nationwide. Systems & Platform Management Platform Owner: Serve as the primary administrator for Childhelp's Event Management Tool. End-to-End Setup: Manage ticketing, auction packages, guest RSVPs, and on-site registration. Technical Support: Provide training and support to event teams and volunteers while ensuring data integrity and brand consistency. What You'll Bring: Education: Bachelor's degree (B.A.) or an equivalent combination of education and experience. Experience: Minimum of 4 years of related experience in event management, fundraising, volunteer management, or community outreach. Location: This position will be in person and must be able to work onsite. Availability: Willingness to work nights and weekends as needed to support event schedules. Travel: Ability to travel up to 30% nationally. Why Childhelp? Since 1959, Childhelp has brought hope and healing to victims of child abuse and neglect. By joining our team, you aren't just managing events-you are fueling the programs that save lives.

X Contracting is seeking an experienced and strategic Divisional Manager for our Wet Utilities Division, overseeing underground utility construction projects including water, sewer, storm drain, and related civil infrastructure. This leader will be responsible for operational performance, team management, project delivery, safety, profitability, and client relationships within the division. This role is ideal for a results-driven construction leader who thrives in a fast-paced, growth-oriented environment and has a strong background in utility construction and field-to-office coordination. Key Responsibilities Provide overall leadership, direction, and accountability for the Wet Utilities Division Oversee project planning, scheduling, resource allocation, and field execution Manage and support Project Managers, Superintendents, Foremen, and field crews Ensure projects are completed safely, on schedule, within budget, and to quality standards Drive productivity, cost-control, manpower planning, and equipment utilization Collaborate with estimating on bids, scopes, take-offs, and constructability review Monitor job costs, revenue forecasts, and division financial performance Maintain strong relationships with municipal agencies, GC partners, inspectors, and vendors Lead implementation of SOPs, safety programs, training, and process improvements Support workforce development, hiring, coaching, and performance management Represent the division in leadership meetings and strategic planning initiatives Qualifications 7+ years experience in underground utilities / wet utilities / civil construction 3+ years supervisory or division-level leadership experience Strong knowledge of water, sewer, and storm infrastructure construction Proven experience overseeing multiple concurrent projects Understanding of job-costing, budgeting, and production tracking Ability to lead teams and collaborate across departments Strong communication, organization, and problem-solving skills Experience with Foundation, B2W/Track, or similar systems a plus OSHA / safety leadership experience preferred Preferred Attributes Hands-on field background and practical understanding of construction operations Leadership style focused on accountability, teamwork, and continuous improvement Ability to build culture, mentor staff, and develop high-performing teams Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: underground utilities / wet utilities / civil construction: 7 years (Required) Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. * Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. What you'll do Drives operational excellence Creates an environment that cares for our frontline team members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. Strong decision making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) Applicable valid driver's license as required by local authorities What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee

Each C.U.R.E. Community is led by a Nonprofit Operations Director. The primary function of the Operations Director is to recruit, develop and support a team of volunteer leaders, and to oversee the successful management of the transportation, processing and shipping of life saving medical supplies and equipment to the poorest people in the world. Location: Project C.U.R.E. Distribution Center 3701 W Cambridge Ave Phoenix, AZ 85009 Responsibilities: The most important element of this position is the ability to recruit and train individuals who can take responsibility to do the work of Project C.U.R.E. The Operations Director must build a team of key volunteers to lead hundreds of other volunteers each month. The Operations Director is ultimately responsible for the areas of Procurement & Transportation - collecting the medical donations; Inspection & Repair - checking the equipment and repair malfunctioning items; Processing & Sorting - checking quality of supplies, sorting into categories; Inventory & Warehousing - maintaining the supplies and equipment in the warehouse; Packing & Shipping - loading the containers. The scope of the job is too big for one person to perform without significant assistance from a team of active, involved volunteers. A significant amount of the Operations Director's time will be spent interacting with organizations to recruit volunteers, the recognition of volunteer's leadership potential, conducting regularly scheduled training sessions and team meetings, and assessing volunteer effectiveness. The Operations Director is the one to motivate and appreciate the volunteers for their efforts. The Operations Director is the primary “face” of Project C.U.R.E. with gift-in-kind donors, and must maintain a relationship with hospitals, clinics, doctor's offices, wholesale sellers and local manufacturers who give medical supplies and equipment. In addition, the Operations Director is responsible for seeking in-kind donations of other materials and equipment for the successful functioning of the warehouse. The Operations Director maintains an effective working relationship with the staff at the International Headquarters and the Operations Directors in the other C.U.R.E. Communities by participating in bi-weekly conference calls, sharing “best practices,” attending semi-annual Town Hall meetings. And the Operations Director ensures that key metrics are collected, and reports are sent to International Headquarters on a timely basis. The Operations Director must ensure that the warehouse is a safe place for visitors, staff and volunteers. Additionally, the Operations Director schedules and executes the necessary maintenance on the trucks and equipment and notifies the right people about issues with the warehouse building. The Operations Director must preferably have knowledge of warehouse operations including inventory management, procurement, logistics and processing. Qualifications: The Operations Director must demonstrate alignment with Project C.U.R.E.'s mission and be passionate about addressing health care inequalities in the developing world in a sustainable manner. The ideal candidate for the position: Is qualified: Holds a bachelor's degree and has at least three to five years of volunteer development or other leadership training. Understands the task: Has a working knowledge of recruiting and training volunteers and how they can be motivated to high performance, and understands the flow of materials through the warehouse. Has a Proven Track Record: Recruits, inspires and leads volunteers, mentees and interns to achieve goals within the context of building a “performance culture.” Is accessible to volunteers and associates at all levels, interacting consistently, openly and honestly to assure everyone is treated with dignity and respect. You must be able to demonstrate the ability to develop others. Is a problem solver: Identifies, diagnoses and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage. Is organized: Must be highly organized and have the ability to multi-task in a fast paced work environment, with a high degree of professionalism and integrity. The successful Operations Director has the ability to pay attention to detail. Is teachable: Has an attitude of openness, is eager to learn new things, and does not get stuck in a repetitive pattern of doing the same things the same way for too long. Can quickly comprehend complex concepts and will accept instruction. Is “bottom line” oriented: Is capable of securing in-kind donations, negotiating discounts and benefits with vendors and venues, and can meet budget and resource challenges. Is a good person: Is a recognized leader that accepts feedback and continually looks for ways to develop themselves, and who maintains the highest ethical standards and values in order to represent Project C.U.R.E. well. Works well with others: The successful candidate possesses excellent relationship management and interpersonal skills; the ability to work effectively with donors, volunteers, staff and interns; displays mature judgment, superior diplomatic skills. Is an effective communicator: Can demonstrate effective communication skills including writing, interpersonal communication and public speaking skills and is good at listening. Is goal oriented: Manages to Key Performance Indicators, including setting revenue and expense goals/objectives for each event, monitoring performance and reporting results; is a “self-starter” who is internally motivated and does not require significant supervision. Is motivated: Has an obvious passion and enthusiasm for saving lives and strengthening health care systems in the developing world with an attitude of never giving up or accepting “no” for an answer. Reports To: The Phoenix Operations Director reports to the National Director of Operations. Compensation and Benefits: This position offers competitive compensation commensurate with experience, including health insurance, paid vacation, holidays, and a 403(b) plan. The salary range is $70,000 - $80,000. About Us: Healthcare in many developing countries is a global crisis. The severe lack of healthcare disrupts social and economic stability in almost every developing nation. Disease causes nine-out-of-ten preventable deaths in developing nations among children and adults. Millions of children under the age of five die each year from preventable disease, and more than 70% of these deaths occur from pneumonia, diarrhea, measles, malaria and malnutrition. Founded in 1987, Project C.U.R.E. (******************** has grown to be the largest organization in the world delivering 180 forty-foot ocean freight cargo containers of donated medical supplies and equipment each year. Each project begins with an onsite Needs Assessment to ensure that Project C.U.R.E. delivers the right items to the right people. Project C.U.R.E. has delivered medical relief in 133 countries. In addition, Project C.U.R.E. conducts C.U.R.E. Clinics, Helping Babies Breathe trainings, bio-technical trainings to approximately 300 hospitals and health care clinics in 40 developing nations. On average, the value of a Project C.U.R.E. Cargo container is worth $450,000, providing an amazing 20-to-1 “return on investment.” Project C.U.R.E. operates Distribution Centers in Denver, Phoenix, Houston, Nashville, Philadelphia and Chicago where over 25,000 volunteers sort more than 26,000 types of non-perishable medical supplies and certify medical equipment for shipment abroad. Project C.U.R.E. also operates nine Collection Centers throughout the U.S. Project C.U.R.E. receives both new and quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom. Project C.U.R.E. operates on 3% administrative overhead and has earned numerous awards for being the industry leader in international medical donations. Project C.U.R.E. has been a Platinum organization by Guidestar and Charity Navigator and was ranked by Forbes magazine as one of the 20 most cost effective nonprofits in the United States.

Charlotte, North Carolina;Jacksonville, Florida; Phoenix, Arizona; Chandler, Arizona; Fort Worth, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************************** **:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities. The AML Operations Strategist will play a critical role in shaping and executing strategic initiatives to enhance the efficiency, scalability, and regulatory compliance of the organization's Anti-Money Laundering (AML) operations. This role requires a forward-thinking professional with deep knowledge of AML regulations, operational processes, and emerging technologies to drive innovation and continuous improvement. **Responsibilities:** + Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders + Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives + Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators + Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders + Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives + Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution + Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations + Develop and implement strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC/CDD onboarding and refresh. + Identify opportunities for automation, process re-engineering, technology adoption, and communications/training/procedure development to improve efficiency and reduce risk. + Document the blueprint for the organization that aligns goals, strategies and initiatives to the strategic plan. + Develop control routines to ensure new projects and improvement activities are in alignment with the strategic plan + Drive the development of dashboards and KPIs to monitor effectiveness of AML processes and report to senior leadership. + Integrate the strategic plan within existing people, process, and technology change functions + Leverage data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance. + Collaborate with cross-functional teams to deliver strategic initiatives. + Act as a subject matter expert (SME) for AML operations strategy in internal forums + Stay abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention. **Required Qualifications:** + 7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role. + Proven track record of leading large-scale process improvement or technology implementation projects. + Strong understanding of AML regulations and operational processes. + Expertise in data analytics, process optimization, and project management. + Excellent communication and stakeholder management skills. + Familiarity with AML technology platforms and automation tools. **Desired Qualifications** : + Bachelor's degree in Business, Finance, Risk Management, or related field (Master's preferred). **Skills** : + Consulting + Problem Solving + Program Management + Project Management + Reporting + Collaboration + Leadership Development + Performance Management + Presentation Skills + Issue Management + Oral Communications + Process Design + Process Performance Management + Strategic Thinking + Analytical Problem-Solving + Change Management + Leadership and Influence + Regulatory Acumen **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota. Qualifications: BS/BA in Marketing or Business Administration or work equivalent Minimum of 3 year's sales or sales coordinating experience Strong communication skills with the ability to work alongside all levels of the organization Proficient in Sales Force Proficient in Adobe InDesign Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative. Responsibilities: Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners Identify areas of improvement in the company and assist in creating and implementing solutions Manage and track sales pipeline and create reports and dashboards through Sales Force Manage Business Development Interns Manage Business Development Coordinator Complete and maintain accurate sales forecasts, data gathering and reports Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items Track budget and expenses for tradeshows Handle all sales administration duties in a timely and efficient manner Perform any other duties as assigned by VP Sales and Senior Executives Other duties, as assigned We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Phoenix Airport F&B Advertised Compensation: $59,591.00 to $80,623.00 Purpose: The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions. Essential Functions: Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives. Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered Actively ensures all associates take all mandated rest breaks and meal periods Ensures display areas are appropriately clean, stocked, and visually appealing Ensures all equipment is in good working order Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Places orders for individual units, receives goods, processes invoices Ensures that the company has most current contact information for all associates working in the restaurant. Requirements: * Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times. * Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards Reporting relationship and other important information The AGM position as described falls under the Fair Labor Standards act as a Exempt position The AGM position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager I within the assigned location. The AGM position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a minimum of 6 years food and beverage, cash handling, and customer service experience Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Nearest Major Market: Phoenix

Are you a dynamic hospitality leader ready to oversee operations at one of the region's most exciting resort destinations? This is an incredible opportunity to lead a thriving lodging property known for its welcoming atmosphere, high guest satisfaction, and commitment to excellence. The General Manager will be responsible for all aspects of day-to-day operations, including guest services, financial performance, team development, and community engagement. This role is ideal for a hands-on leader who thrives in a guest-focused environment, takes pride in building strong teams, and excels at driving both operational and financial success. Key Responsibilities Oversee all property operations, ensuring an exceptional guest experience and seamless daily performance. Recruit, train, and inspire a motivated team committed to service excellence. Develop and execute marketing and promotional strategies to increase reservations and overall occupancy. Prepare and manage annual operating budgets; monitor monthly performance and identify growth opportunities. Collaborate with activities and recreation teams to design and deliver engaging guest experiences. Maintain property standards, oversee capital improvements, and ensure compliance with local, state, and federal regulations. Serve as the primary point of contact for guests, residents, and ownership, promoting a warm and professional environment. Qualifications Minimum 5+ years of leadership experience in hospitality, resort management, or related operations. Strong financial management skills, including budgeting, forecasting, and P&L oversight. Excellent communication, problem-solving, and organizational abilities. Proven ability to lead teams, handle guest concerns with professionalism, and uphold brand standards. Proficiency with Microsoft Office and property management or accounting systems. Flexibility to work evenings, weekends, and holidays as business needs require. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience). Compensation: $70,000 - $80,000 base (commensurate with experience), 25% bonus program, 100% Paid Health Insurance Expenses (Single AND Family Coverage), 401K with 6% Match, Outstanding Career Growth Potential, PTO, and much more! Why Join This Opportunity This is your chance to lead a property that blends hospitality, community, and natural beauty. You'll have the autonomy to make an impact, a supportive ownership group that values innovation, and a team that's passionate about creating memorable experiences for every guest.

Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail

At Amazon Worldwide Returns & ReCommerce, (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to "making zero happen" to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In this role, you will work closely with product managers, program managers, software developers, and operations stakeholders to improve the Customer Returns and ReCommerce processes and tools. You will manage established programs for our operations teams to ensure the best associate and customer experience. Key job responsibilities 1) Operational capabilities to support new business needs 2) Operational processes to reduce cost through performance efficiencies 3) Standard Operating Procedures to ensure compliance, quality, and scalability 4) Field tools and dashboards to assist with execution of brilliant basic pillars 5) Shared projects with other WWR&R teams - NCRC, ReCommerce, ROE Programs and Tech - as cross functional stakeholders 6) Create dashboards and track success metrics A day in the life A day in the life The Program Managers of the OI team own scoping, designing, and implementing: 1) Operational capabilities to support new business needs 2) Operational processes to reduce cost through performance efficiencies 3) Standard Operating Procedures to ensure compliance, quality, and scalability 4) Field tools and dashboards to assist with execution of brilliant basic pillars 5) Shared projects with other WWR&R teams - NCRC, ReCommerce, ROE Programs and Tech - as cross functional stakeholders About the team The ReLo Ops Integration (RLOI) team innovates across all aspects of ReLo UTR operations (Crets, AW, Specialty, External Repairs) to drive performance efficiencies while maintaining or raising the quality bar. Scalable long-term processes drive the team's vision yet do not hamper a culture of implementing scrappy, quick wins for pilots and continuous improvement. Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************** USA, AZ, Phoenix - 74,200.00 - 129,800.00 USD annually USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, TN, Nashville - 74,200.00 - 129,800.00 USD annually USA, TX, Dallas - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Customer Service Manager, Service Manager, Customer Service, Customer Care, Manager, Retail, Airline

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.