Specialist jobs at Plumas District Hospital

Performs testing and examination using advanced audiology knowledge to determine a patients hearing level, balance assessment, and/or the site and nature of any damage. Interprets diagnostic audiological results with other diagnostic data to formulate the patients diagnosis, and plans several interrelated auditory disorder treatments to ensure that best practices are followed, and positive care outcomes are achieved. Conducts treatment for patients using advanced knowledge including habilitative, rehabilitative, or conservation programs, custom fitting, programming, and troubleshooting of hearing aids, and counseling individuals with auditory and balance disorders, their families, and other service providers. Maintains records of diagnostic findings and progress made utilizing appropriate software while providing input to other professionals. Independently conducts and evaluates clinical and research procedures as well as improved methods of evaluation of persons with auditory and balance disorders. Provides audiology education for patients and other professionals relating to pre-hearing aid expectations, post-purchase use and care, and hearing and balance disorders. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Conducts treatment for patients by: Utilizing advanced knowledge to conduct or participate in habilitative, rehabilitative, or conservation programs; counseling individuals with auditory disorders, their families and other service providers, independently, regarding the etiology of the disorder, its management, the recommended follow-up and treatment plan as well as providing feedback to others on their counseling; and using advanced knowledge to custom fit and program hearing aids, troubleshoot hearing aid problems, provide in office hearing aid maintenance and repair, perform electroacoustic analysis and Rear Ear measurement to ensure patient benefit. Diagnoses and monitors patients by: Coordinating diagnostic audiological results with other diagnostic data, such as educational, medical, social, and behavioral information, and/or providing guidance to other professionals as needed; independently interpreting and providing guidance to other professionals on the process of interpreting the results of all auditory diagnostic data in order to reach a diagnosis; and independently monitoring changes and providing guidance to other professionals in relevant audiometric and other diagnostic data to determine changes over time and progress through treatment. Provides audiology education for patients and other professionals by: Preparing, coordinating, and presenting patient educational classes, independently, relating to pre-hearing aid expectations, post-purchase use and care, and hearing and balance disorders, and planning, developing, conducting, and/or participating in seminars/workshops to teach audiology to professional staff and train them to conduct routine audiometry. Maintains records by: Independently recording diagnostic findings and progress made utilizing appropriate software as well as providing input on records and processes to other professionals; and completing required visit documentation, reporting results, billing, and service capture and/or providing guidance to other professionals as needed. Conducts and evaluates research by: Developing clinical and research procedures, independently, as well as improved methods of evaluation of persons with auditory and balance disorders; using advanced knowledge to postoperatively conduct studies to determine hearing improvement achieved through surgery; and reporting results of research and evaluation using independent judgement and/or providing guidance to other professionals. Performs testing and examination by: Applying advanced audiology knowledge to physically and otoscopically examine the outer structure of the ear and its organic or inorganic nature, and administering acoustic and electro-acoustic tests, to determine a patients hearing level, balance assessment, and/or the site and nature of any damage. Plans treatments for patients by: Utilizing advanced knowledge to anticipate and predict potential benefits of several interrelated auditory disorder treatments, such as hearing aids or special training; developing and coordinating plans for habilitative and rehabilitative programs including counseling, guidance, auditory training, and hearing conservation, as well as medical referrals as needed through the application of advanced audiology knowledge; and coordinating with other professionals such as audiologists, surgeons, physical therapists, provider staff, and oncologists in order to ensure that best practices are followed and positive care outcomes are achieved and/or providing guidance to other professionals. Minimum Qualifications: Minimum one (1) year of experience in a leadership role with or without direct reports. Doctorate degree in Audiology, Speech and Hearing Science, Communication Disorders AND minimum two (2) years of experience in audiology or a directly related field OR Masters degree in Audi

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a Client Engagement Specialist to play a vital role in ensuring timely prescription processing and supporting positive patient and customer outcomes. In this role, you will review and resolve prescription-level issues, collaborate with cross-functional teams, and provide direct support to manufacturer partners through email, ticketing systems, and client meetings. Reporting to the Client Engagement leadership team, you will be responsible for managing tickets, building strong client relationships, and delivering exceptional service through timely communication, clear reporting, and proactive education. Responsibilities: Review and resolve script-level tickets to ensure proper processes are followed; correct and reprocess as needed. Monitor and manage the support ticket queue to ensure timely resolution of incoming issues. Serve as the first-line point of contact for manufacturer partners, providing real-time updates and proactive support via phone, email, and virtual meetings. Contact internal and external stakeholders to move scripts forward in the processing workflow. Lead and participate in client operational meetings to address escalations, share updates, and resolve challenges. Identify and escalate high-risk scripts and troubleshoot problems in collaboration with internal teams. Partner with Client Engagement leadership to evaluate processes, identify efficiencies, and drive scalable improvements. Support onboarding and training of internal stakeholders and new employees to ensure workflow consistency. Accurately document customer interactions, issues, and resolutions in CRM and ticketing systems. Collaborate with Client Engagement leadership to evaluate and improve existing processes and procedures. Identify scalable process improvements to drive efficiency and standardization. Provide feedback on recurring issues and suggest updates to support documentation, FAQs, or internal workflows. Represent the Client Engagement team in both internal and external meetings, including client discovery sessions and cross-functional initiatives, to ensure alignment, share insights, and advocate for customer needs. Support other functions to address the needs of the business and customers as needed Qualifications: Bachelor's degree or equivalent experience. Active Pharmacy Technician license required in the state of residence. Minimum 2+ years of client-facing support experience in healthcare or technology, with strong communication and problem-solving skills. Demonstrated ability to collaborate cross-functionally to resolve script-level and client-level issues efficiently. Strong analytical thinking with the ability to identify patterns and root causes in workflows. Excellent written and verbal communication skills, with a focus on clarity, empathy, and professionalism. Adaptable and proactive problem-solver with a collaborative, team-first mindset. Background in pharmacy or healthcare operations preferred. Experience with Lean, Six Sigma, or other process improvement methodologies (preferred). Prior experience as a pharmacy technician, including use of proprietary systems to process prescriptions (preferred). Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment supported in these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.

The Client Engagement Specialist provides face-to-face services to clients who are involved with state, county, and city entities (e.g., probation, courts), engages with clients, and determine which Substance Use Disorder services are most appropriate for individuals based on an ASAM brief triage screening. Requirements: must be a registered or certified counselor with RADT/CADC/CATC or have a Masters in Social Work or Marriage & Family Therapy.

Bilingual differential for qualified candidates. Processes pre-enrollment applications, including eligibility determination, for the Early Head Start program. The ERSEA Specialist compiles and runs reports, surveys, and other program documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Processes pre-enrollment paperwork with new or walk-in clients; processes referrals, verifies program eligibility, collaborates with referral sources and child care subsidy programs. Links waitlisted applicants with appropriate child care subsidy agencies and support families to acquire child care subsidies before enrollment. Conducts phone and in-person interviews with clients to determine program eligibility, including but not limited to, parent enrollment orientations at all EHS and Partnership sites Secures information such as medical, psychological, and social factors contributing to client's situation to determine selection criteria points using program guidelines. Provide educational materials on health requirements including immunization schedule to applicants and provide resources and linkage for children to be up to date on the health requirements before enrollment. Provides clients with community resources based on client needs disclosed in the interview process. Uses judgment to determine when to consult with supervisor and/or Content Area Experts (e.g, Mental Health) about any clients who may have high needs. Follows up with waitlisted applicants to update status, especially concerning subsidies. Provides support and information to child care partners throughout the contractual relationship including but not limited to enrollment, teacher-child ratio, and subsidy related information. Works as a team and engages in on-going and consistent communication with other staff. Assists with collecting and monitoring Community Care Partnership (CCP) daily attendance. Maintains pending call lists, waitlists and other reports as needed. Enters and updates client data into the program database. Compiles and runs reports, surveys, and other program documentation. Participates in Community Outreach events and program recruitment. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Travels between Foothill Family and Child Care Partner sites for training, meetings, and other in-person interactions. Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas. Travels between Foothill Family and Child Care Partner sites for training, meetings, and other in-person interactions. Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas. Displays sensitivity to the service population's cultural and socioeconomic characteristics. Types memos, letters, and other program correspondence. Effectively represents the Agency in interactions with partners, parents and other clientele. Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk. SECONDARY DUTIES Provides facilities support as needed (e.g., front desk coverage, meeting/training set up, answering and transferring calls, checking-in clients, greeting visitors). POSITION REQUIREMENTS High school diploma or general education degree (GED); with some college preferred. Expertise in business, administrative practices. Computer literate; word processing, spreadsheets and data entry Bilingual in Spanish and English OR bilingual in Cantonese/Mandarin and English preferred. Detail oriented; high level of accuracy. Good oral and written communication skills Excellent people skills. Organized; ability to manage several tasks simultaneously. Flexible and enthusiastic; demonstrates initiative. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits OR maintains reliable transportation to attend all appointments and meetings as required in the position. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilingual differential for qualified candidates. Processes pre-enrollment applications, including eligibility determination, for the Early Head Start program. The ERSEA Specialist compiles and runs reports, surveys, and other program documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Processes pre-enrollment paperwork with new or walk-in clients; processes referrals, verifies program eligibility, collaborates with referral sources and child care subsidy programs. Links waitlisted applicants with appropriate child care subsidy agencies and support families to acquire child care subsidies before enrollment. Conducts phone and in-person interviews with clients to determine program eligibility, including but not limited to, parent enrollment orientations at all EHS and Partnership sites Secures information such as medical, psychological, and social factors contributing to client's situation to determine selection criteria points using program guidelines. Provide educational materials on health requirements including immunization schedule to applicants and provide resources and linkage for children to be up to date on the health requirements before enrollment. Provides clients with community resources based on client needs disclosed in the interview process. Uses judgment to determine when to consult with supervisor and/or Content Area Experts (e.g, Mental Health) about any clients who may have high needs. Follows up with waitlisted applicants to update status, especially concerning subsidies. Provides support and information to child care partners throughout the contractual relationship including but not limited to enrollment, teacher-child ratio, and subsidy related information. Works as a team and engages in on-going and consistent communication with other staff. Assists with collecting and monitoring Community Care Partnership (CCP) daily attendance. Maintains pending call lists, waitlists and other reports as needed. Enters and updates client data into the program database. Compiles and runs reports, surveys, and other program documentation. Participates in Community Outreach events and program recruitment. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Travels between Foothill Family and Child Care Partner sites for training, meetings, and other in-person interactions. Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas. Displays sensitivity to the service population's cultural and socioeconomic characteristics. Assists in translating for clients receiving services as needed. Types memos, letters, and other program correspondence. Translates written material in to appropriate languages for our clients. Effectively represents the Agency in interactions with partners, parents and other clientele. Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk. SECONDARY DUTIES Provides facilities support as needed (e.g., front desk coverage, meeting/training set up, answering and transferring calls, checking-in clients, greeting visitors). POSITION REQUIREMENTS High school diploma or general education degree (GED); with some college preferred. Expertise in business, administrative practices. Computer literate; word processing, spreadsheets and data entry Bilingual in Spanish required. Detail oriented; high level of accuracy. Good oral and written communication skills Excellent people skills. Organized; ability to manage several tasks simultaneously. Flexible and enthusiastic; demonstrates initiative. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits OR maintains reliable transportation to attend all appointments and meetings as required in the position. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. This is the career in medicine that you never knew existed. An exciting and rewarding profession in the field of organ and tissue donation, where you can truly save lives and make a difference every day. Job Type: Full-time, Non-Exempt. Work Hours: 10-hour shifts; 7AM-5:30PM. Must be available evenings, weekends and holidays, as required. Work Setting: In-person Location: Azusa, CA Travel: Occasionally required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The Tissue Processor Specialist (TPS) oversees and provides training for ocular tissue storage, evaluation, donor eligibility determination, processing, and distribution. TPS specializes and maintains skills in ocular tissue processing for transplant and/or research education. TPS is responsible for maintaining all OneLegacy, EBAA and FDA required documentation of processing and distribution activities. TPS performs all duties and responsibilities in compliance with policies and procedures, regulations as outlined in the Code of Federal Regulations; and other applicable Federal, state, and local laws. Duties & Responsibilities: 1. Contribute and maintain teamwork environment. 2. Perform individual tasks autonomously. 3. Exhibit accountability and ownership of work. 4. Create and innovate process improvement/efficiency. 5. Adapt to quick-pace activity. 6. Learn and train on industry advancements in evaluation, processing, distribution. 7. Follow-through tasks to completion 8. Readily communicate with internal staff, management and external partners. 9. Provide 24-hour schedule availability for evaluation, processing, distribution and delivery of tissue for emergency surgery requests. Essential Job Functions: 1. Train and precept the start-up, run and shut down of laboratory operations and equipment daily. 2. Train and precept the receipt of ocular shipment packages a. Unpack and inspect ocular shipments and contents. b. Review and maintain ocular tissue documentation. c. Log and track ocular tissue. 3. Train and precept communication with internal and external partners to retrieve tissue and donor documentation. 4. Train and precept the evaluation of ocular tissue and input into data system. Evaluations include, but not limited to: a. Slit lamp biomicroscopy. b. Specular microscopy. c. Pachymetry. 5. Review documentation for completion and determine donor/tissue eligibility. Perform donor eligibility determination as a designee of the Ocular Medical Director. 6. Offer, allocate and import ocular tissue. 7. Create and maintain the shipping and processing schedule. 8. Specialize in, perform and provide training of tissue processing functions. Functions include, but not limited to: a. Pre and post clean processing rooms. b. Obtain, decontaminate and sterilize surgical instruments and equipment. c. Tissue processing, including but not limited to: i. DSAEK - Descemet Stripping Automated Endothelial Keratoplasty ii. DMEK - Descemet Membrane Endothelial Keratoplasty iii. LTP - Long Term Preservation iv. Transfers d. Perform post-processing tissue evaluations and generate tissue reports. 9. Perform and precept environmental monitoring testing. Track and trend results to ensure control of facilities, equipment, and processes within the aseptic processing area. 10. Collaborate with external partners and eye bank management to create and implement tissue processing methods and policies. 11. Train and precept shipping and manual delivery of ocular tissue. 12. Perform quality control check of completed ocular tissue documentation. 13. Perform post-operative patient follow-up. Communicate with surgeon or end-user to retrieve post-operative documentation. 14. Perform, train and precept laboratory maintenance. 15. Perform, train and precept laboratory supply inventory. 16. Perform, train and precept tissue supply inventory. 17. Participate and contribute to audit/inspections from industry or regulatory agencies. 18. Maintain required attendance at department staff meetings. Maintain required attendance at annual hazard communication and control safety training sessions for Cal-OSHA, contract processors, and other training programs as deemed necessary by Eye Bank Program Manager. 19. Perform other duties as assigned. 20. Supports the organization's Standards of Professional Conduct as outlined in the OneLegacy Employee Handbook, and the mission, vision and values. Required Protective Equipment: 1. Eye protection 2. Face protection 3. Gown 4. Mask 5. Non-surgical medical gloves 6. Protective shoe covers 7. Head covers Physical Environment/Working Conditions: Location: Azusa, CA. All OneLegacy facilities are non-smoking facilities. Travel: Occasionally required to travel by personal auto or air to meeting sites and other locations. Work Hours: 10-hour shifts; 7AM-5:30PM. Must be available evenings, weekends and holidays, as required. Job Qualifications and Requirements: Education: Required to have one of the following: Bachelor's degree (BS) from an accredited four-year college or university, or LVN, or Surgical Technologist Certificate Experience: A minimum of one year in eye banking with skills in DSAEK and DMEK processing. Certification/License: CEBT certifications to be obtained within 24 months of hire. OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance based on California minimum insurance coverage standards. Equipment: Reliable automotive transportation required. Salary Range: $56,376.32- $87,378.72 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness

My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Client Success Specialist to join our growing team in La Jolla, CA. If you have a strong background in customer service and are passionate about making a difference in the lives of seniors, we want to hear from you! Job Summary: As a Client Success Specialist, you'll be the go-to support for our clients and internal teams, ensuring a smooth and professional experience from start to finish. Job Duties and Responsibilities: Communicate with clients via phone and email in a courteous, professional, and timely manner. Manage inbound and outbound calls utilizing an auto-dialer system. Qualify potential leads and transfer them to the appropriate sales team members. Accurately enter and maintain client information within our CRM. Prepare and distribute client welcome kits and related materials. Process insurance applications and conduct verification calls as required. Monitor and follow up on application statuses with both carriers and clients. Assist in post-sale client support to ensure satisfaction and retention. Perform a variety of administrative tasks, including scanning, filing, and data entry. Provide backup support to other administrative functions as needed. Requirements: High school diploma or GED with a minimum of 3 years of administrative experience, or a bachelor's degree with at least 2 years of relevant experience. Job stability and tenure in previous roles. Strong phone presence with a friendly and professional demeanor. Excellent organizational, interpersonal, and written/verbal communication skills. Proven ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment. Collaborative team player with a proactive mindset and a strong desire to learn and grow. Proficient in Microsoft Office and internet research/navigation. Familiarity with CRM systems and a genuine passion for providing exceptional client service. Working Conditions: Stationary role, operating a computer and office equipment. Light lifting (up to 25 lbs.). Office environment with occasional movement within the workspace. Part-time 16-24 hours/week. Temporary until 12/31/2025, with the potential to transition to a permanent role 1/1/2026. Why Join Us? Competitive hourly base pay with an annual performance-based bonus. Paid sick time Positive work environment with growth opportunities. Paid parking in La Jolla, CA. No cold calls, all warm leads. Ready to make a difference? If you're a driven professional looking to grow your career while helping Medicare-eligible individuals, apply today to join My Senior Health Plan's mission-driven team! My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. *All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan.com Inc. participates in E-Verify. AI Use Disclosure To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people. AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Orthopedic Surgery department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

Required Education/Experience/Specialized Skills: Strong working knowledge of managed care plans, insurance carriers, government Payers and payer requirements. Knowledge of Medical Terminology and Medicare Compliance. Familiarity with HIPAA privacy requirements for patient information. Basic understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes. Ability to multitask and stay organized. Good verbal and written communication skills. Detail oriented and ability to prioritize work. Requires a moderate level of interpersonal, problem solving, and analytic skills. Knowledgeable on insurance and reimbursement process. Ability to establish/maintain cooperative working relationships with staff, Medical Staff and providers. Preferred Education/Experience/Specialized Skills: Two years of patient accounts experience in a healthcare setting. Working knowledge of healthcare EPIC software preferred. Minimum two year experience billing Medicare, Medicaid, Blue Cross and Commercial insurance preferred, three or more years desired. Knowledge in Excel, Word and basic computer functions such as saving documents, sharing documents Demonstrate strong computer skills required. (Education may be substituted for experience in some areas.) Demonstrate knowledge of accounts receivable practices, payer billing and reimbursement procedures and practices. Working knowledge of hospital UB04, CPT-4, HCPCS, ICD-10 and Revenue codes. Proficient in institutional insurance billing guidelines using 837I X12 Version 005010X279A1 transactions. This is a Full Time (80 hours every pay period) benefited position, Monday-Friday for day shift. Over time additional hours when needed. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide. As a Patient Account Specialist, you will be supporting the Billing Services department at our 4S Ranch Business Services location. This role is essential in managing a high volume of hospital Government Insurance/Billing documents, while also performing follow up actions to gather accurate information needed from patients, payers and providers. The ideal candidate is one who thrives in a fast-paced environment and has a passion for insurance and medical claims. As a Patient Account Specialist, you will be responsible for the following: Responsible for working aged reports and credit balances on a regular basis set by department guidelines. Follows-up with insurance carriers timely on unpaid claims until claims are paid or only self-pay balance remains. Does not have claims written off for timely filing. Processes rejections by either making accounts self-pay and generating a letter of rejection to patient or correct any billing error and resubmitting claims to insurance carriers. Keeps updated on all billing requirements and changes for all insurance types. Responsible for responding to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. Works with HIM staff to ensure that complete diagnosis/procedure codes and modifiers are reported to insurance carriers as required. Working directly with the insurance company, healthcare provider, liable third parties, and patient to get a claim processed and paid Works to help maintain Accounts Receivable (AR) days at or near target level set by the Hospital Senior Team. Supporting continuous improvement of organization processes and personal knowledge and skills, and maintaining and protecting confidential information Providing excellent customer service through cooperative working relationships, and meeting productivity and quality standards. #LI-JS1

Key Responsibilities: * Order Confirmation & Claim Preparation: Process and confirm orders, ensuring claims are accurately prepared and submitted. * Cash Posting: Post payments and update accounts in a timely and accurate manner. * Patient Support: Address any patient inquiries regarding billing, ensuring clear communication and prompt issue resolution. * Accounts Receivable Management: Work on stop/held accounts to ensure timely billing for rental items. * Meet Department Goals: Achieve performance metrics and goals set by the department to maintain operational efficiency. * Collaboration with Teams: Regularly communicate with Billing and Insurance team leads to report progress and trends Pay: $17.00 hour Benefits: * BCBS Medical * BCBS Vision * Dental Insurance * 401K * PTO Benefits

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Bilingual Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish is required Benefits & Perks Your health, happiness and your future matters! At Vantage Eye Center, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Orthopedic Surgery department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responding to customer billing and payment inquires as needed. Mentoring and training staff on departmental procedures. Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: 2 or more years of experience in a customer service or healthcare/medical office environment. Previous scheduling experience. Experience with Epic.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Are you passionate about making a meaningful impact on community health? We're seeking a dedicated Call Center Specialist to join our dynamic team. As a Call Center Specialist at KCS, you'll play a pivotal role in delivering exceptional patient care by managing calls, scheduling appointments, providing compassionate support, and ensuring seamless communication across departments-all while upholding HIPAA standards. KCS COMPENSATION AND BENEFITS * Medical, Dental, Vision, and Life Insurance * Vacation, Holiday, and Sick Leave Pay * 401(k) Retirement Plan * Long- and Short-Term Disability Insurance * Flexible Spending Account * Employee Assistance Program KCS is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender, age, physical disability, and sexual orientation. KCS participates in E-Verify to confirm the employment eligibility of all new hires. As part of our hiring process, we will verify your eligibility to work in the United States using E-Verify. MINIMUM REQUIREMENTS * Bilingual in Chinese/Korean/Spanish preferred * Ability to work in a fast-paced environment, and to multi-task * Excellent interpersonal, verbal, written communication skills * Proficient in Microsoft Office Suite (Excel, Word, SharePoint, Outlook, and other required software) * Ability to recognize and maintain confidentiality of information as appropriate The duties of this position will include: * Promptly answer all incoming calls and route to appropriate staff. * Schedule, reschedule, and cancel patient appointments, ensuring accurate data entry and efficient use of clinic resources. * Remind patients of their appointments and update patient demographics as needed. * Registers all patients per registration protocols over the phone. * Provide information about the health center's services, programs, and operation hours to callers. * Explain and promote available services by consulting, gathering information, and evaluating patient needs. * Work closely with other departments on appointment scheduling to ensure smooth patient flow and reduce patient wait time. * Handle patient inquiries and concerns with empathy and professionalism, consulting managers when necessary. * Maintain confidentiality and comply with all HIPAA regulations regarding patient information. * Respond to patient inquiries, requests, disputes, and route to the appropriate department or staff. * Document call interactions, outcomes, and follow-up actions within the electronic health record (EHR) system. * Fulfill other duties and responsibilities as needed and assigned. KCS MISSION STATEMENT To provide client centered, culturally inclusive, expert care to directly improve the well-being of underserved communities and individuals through healthcare, social services, and community programs. ABOUT KCS At KCS Health Center, we're more than just a clinic - we're a community-driven force dedicated to transforming lives. Located in the heart of Orange County, our non-profit organization is committed to providing top-tier healthcare, social services, and community programs to the underserved population. We believe in delivering expert care with compassion, respect, and inclusivity at the forefront. THANK YOU FOR CONSIDERING KCS! KCS appreciates you looking at us for a possible next step in your career - as well as offering an opportunity to make a true impact on the greater good. We look forward to speaking with you soon and perhaps welcoming you to our team! Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate non-remote opportunity to join our growing company. We are currently seeking 3 full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialists for our Tracy, CA office. These individuals will be responsible for the following: * Must be Bilingual (Spanish) * Job Responsibilities: · Contact patients/guarantors to secure payment for services provided based on an aging report with balances. · Contact patients when credit card payments are declined. · Follow up with refund requests. · Document all calls and actions are taken in the appropriate systems. Sets next work date if follow-up is needed. · Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated. · Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented. · Document all patient complaints/disputes and forward them to the appropriate person for follow-up. · Perform other duties as needed. Qualifications/Skills: · Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team. · Must excel in organizational skills. · Must possess strong attention to detail and follow-through skills. · Education, Training, and Experience Required: High School graduate or equivalent. Bilingual (Spanish) Must type 25-45 words per minute. Hourly Rate Pay Range: $17.00 to $19.00 · Annual Range ($35,360.00 to $39,520.00) O/T Rate Pay Range: $25.50 to $28.50 · Example of Annual O/T Range (5 to 10 hours per week @ 50 weeks range $6,375.00 - $14,250+) · Note: Abundance of O/T Available Bonus Opportunity Team Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up to $6k per year) Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year) Total Compensation Opportunity Examples: Annual Base Pay: $41,735 (Estimate incl. 5 hrs O/T per week, Low-range Production and Profit Bonus after 3 months) Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit Bonus) Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Production and Profit bonus) All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k, and Financial Wellness planning. Additional Benefits for Full-Time Employees (3 to 4 weeks of Paid Time Off) Holidays: 10 paid holidays per year Vacation Benefit: At completion of 3-month introductory period, vacation accrual up to a max of 40 hours in the first 23 months, at 24 months, accrual up to a max of 80 hours with a rollover balance. Sick Benefit: Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance.

Applied Medical is a new-generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute to a larger capacity than is possible in typical positions. Position Description Join Applied Medical as an Associate Specialist in Premarket Regulatory Affairs and help shape the future of medical innovation. You will be 100% on site, collaborating closely with cross-functional teams to support product development while ensuring alignment with regulatory standards. Your contributions will be key to maintaining and enhancing our Quality Systems, driving compliance from the earliest stages. This is your opportunity to make a meaningful impact on healthcare by helping bring safe, effective medical devices to market. AREAS OF RESPONSIBILITY The associate specialist is responsible for contributing to regulatory strategy and submission, participating in projects to maintain and improve the Quality Systems and ensuring that Applied Medical's Quality Systems conforms to standards and regulations in regions where Applied Medical products are distributed. The team member must be capable of working within a team environment, striving to meet customer expectations, and committing to continuous improvements in quality. REGULATORY AND QUALITY PROJECT MANAGEMENT Contribute to regulatory submissions, and projects for maintaining and improving the Quality System. Engage in regulatory strategy planning and change management for various markets, including Asia Pacific, Latin America, the European Union, and MENAT (Middle East North Africa). Represent Regulatory Affairs in decision-making and interdepartmental meetings related to domestic and international regulations. COMMUNICATION Collaborate with Engineering, Clinical Development, and global regulatory teams to meet regulatory requirements in markets where devices are distributed. Seek guidance and feedback from higher-level authorities, such as the Specialist, Senior Specialist, Manager, Director, or Vice President of Regulatory Affairs, and other teams. PROBLEM SOLVING Generate, review, and approve regulatory documentation, including assessments of regulatory actions, declarations of conformity, technical file summaries, and product labeling. Monitor the regulatory environment, keep current on relevant domestic and international standards, regulations, and guidance documents, and implement procedural updates and training to ensure conformance. Consider multiple pathways to compliance and incorporate diverse perspectives when creating solutions. Position Requirements This position requires the following skills and attributes: * At least one year of experience in Regulatory Affairs or Quality Assurance in the medical device industry * Proficient in interpreting regulations and standards * Highly motivated, self-starter, able to work independently and as part of a team * Strong analytical, detail-oriented, proactive mindset, not afraid to ask questions * Effective oral and written communication and presentation skills * Friendly, positive attitude, committed to excellent customer service * Exemplary time and resource management skills, able to multitask, organize, and prioritize * Strong technical writing skills * Committed to quality and continuous improvement, strives to meet, or exceed customer expectations Preferred The following skills and attributes are preferred: * Bachelor's degree in Engineering, Physical or Biological Sciences, Regulatory, other technical disciplines, or an equivalent field of study * Training in Quality Systems, including Quality Systems Regulations (QSRs) and Good Manufacturing Practices (GMPs) for medical devices, and International Organization for Standardization (ISO) standards * Proficiency in speaking and writing in Japanese or Korean is preferred If you are excited about making a significant impact, driving innovation, and contributing to a dynamic team, we encourage you to apply and embark on an exciting journey of engineering excellence at Applied Medical. Our unique business model empowers our team members to have a substantial impact, unlike conventional roles. Benefits * Competitive compensation range: $70000 - $80000 / year (California). * Comprehensive benefits package. * Training and mentorship opportunities. * On-campus wellness activities. * Education reimbursement program. * 401(k) program with discretionary employer match. * Generous vacation accrual and paid holiday schedule. Please note that the compensation range may be based on factors such as relevant education, qualifications, experience. The compensation range may be adjusted in the future, and special discretionary bonus or incentive compensation plans may apply. Our total reward package reflects our commitment to team member growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life. Equal Opportunity Employer Applied Medical is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other basis protected by federal, state or local laws in the locations where Applied Medical operates.

Under the direction of the Director of Economic Development and/or manager, the Business Loan Specialist provides business loan packaging and business consulting and training in business finance to micro enterprises and small business owners leading to job creation. ESSENTIAL DUTIES & RESPONSIBILITIES Provide business consulting to business owners, on a one-on-one or in small groups, in the areas of business and financial planning and general business practices that will result in economic impact within realistic timeframes and resources. Assist businesses by preparing loan packages for various financing sources including bank and credit union loans, SBA's, 7a and microloan programs. To direct businesses to appropriate business resources and refer to alternative financing programs such as CDFI Export, Community Advantage and state loan guarantee programs. Assist client in gathering documentation application requirements, and preparing financial projections, as needed. Analyze credit reports, business plans and tax returns to assess loan feasibility. Develop and conduct training programs in the area of financing for small businesses. Prepare and submit report, as required. Coordinate and build relationships with the SBA, State and Banks to ensure successful facilitation of the loan funding process, which includes tracking and on-going client support. Assist in the development of partnerships with other service providers to increase services to small business clients. Development and presentation of business finance workshops Represent the SELA BSC within the community to public and private entities. Engage in marketing and community and outreach activities. Assist the Director/Manager in other areas as needed. Support strategic priorities and goals established in CRCD's 5-year strategic plan. Uphold CRCD's Mission/Vision and 5 Year Strategic Plan. Requirements Five (5) years of professional experience in loan packaging, preferably alternative capital loans Bilingual (Spanish) a plus Experience in working with small businesses from diverse cultural backgrounds. Knowledge of business planning, general business practices and business financing a must Ability to Develop pro forma statements, cash flows and credit analysis. Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries. Ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency. Must display professional and appropriate email etiquette Comfortable in a fast-paced, changing environment and the ability to modify actions, direction or approach to changing situations and expectations in a respectful and professional manner. Extensive knowledge of various funding sources a must Experience in working with economic development program, a plus. BA in Business Administration or relevant field Working knowledge of MS Office Aptitude in decision-making and problem-solving Reliable transportation, valid driver license, and car insurance as required by law, as appropriate. Willing to travel to multiple locations in Southeast LA Ability to occasionally work after office hours and/or weekends, if necessary Proficient in Microsoft Office (Excel, Word, Power Point) Familiarity with CRM platforms and cloud-based software applications Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction. Proficient written and oral communication skills BENEFITS CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including: 14 Paid Holidays On-Demand training memberships to bolster professional development Dental/Vision/ 85% employer-paid & 45% dependent paid Medical Insurance 401k eligibility from day one & up to 3% matching after one year 529 Educational Savings Plan from Principle Flexible Spending Account (FSA) Short & Long Term Disability Accident & Hospital Indemnity Whole life insurance with cash benefits Identity Theft Protection and Legal Services Discount pet insurance through ASPCA Generous work/life balance JOB TYPE: Full-time SALARY RANGE: $75,000-$88,000 All candidates are subject to a criminal history check and meet CRCD's criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling **************.

Job DescriptionDescription: Under the direction of the Director of Economic Development and/or manager, the Business Loan Specialist provides business loan packaging and business consulting and training in business finance to micro enterprises and small business owners leading to job creation. ESSENTIAL DUTIES & RESPONSIBILITIES Provide business consulting to business owners, on a one-on-one or in small groups, in the areas of business and financial planning and general business practices that will result in economic impact within realistic timeframes and resources. Assist businesses by preparing loan packages for various financing sources including bank and credit union loans, SBA's, 7a and microloan programs. To direct businesses to appropriate business resources and refer to alternative financing programs such as CDFI Export, Community Advantage and state loan guarantee programs. Assist client in gathering documentation application requirements, and preparing financial projections, as needed. Analyze credit reports, business plans and tax returns to assess loan feasibility. Develop and conduct training programs in the area of financing for small businesses. Prepare and submit report, as required. Coordinate and build relationships with the SBA, State and Banks to ensure successful facilitation of the loan funding process, which includes tracking and on-going client support. Assist in the development of partnerships with other service providers to increase services to small business clients. Development and presentation of business finance workshops Represent the SELA BSC within the community to public and private entities. Engage in marketing and community and outreach activities. Assist the Director/Manager in other areas as needed. Support strategic priorities and goals established in CRCD's 5-year strategic plan. Uphold CRCD's Mission/Vision and 5 Year Strategic Plan. Requirements: Five (5) years of professional experience in loan packaging, preferably alternative capital loans Bilingual (Spanish) a plus Experience in working with small businesses from diverse cultural backgrounds. Knowledge of business planning, general business practices and business financing a must Ability to Develop pro forma statements, cash flows and credit analysis. Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries. Ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency. Must display professional and appropriate email etiquette Comfortable in a fast-paced, changing environment and the ability to modify actions, direction or approach to changing situations and expectations in a respectful and professional manner. Extensive knowledge of various funding sources a must Experience in working with economic development program, a plus. BA in Business Administration or relevant field Working knowledge of MS Office Aptitude in decision-making and problem-solving Reliable transportation, valid driver license, and car insurance as required by law, as appropriate. Willing to travel to multiple locations in Southeast LA Ability to occasionally work after office hours and/or weekends, if necessary Proficient in Microsoft Office (Excel, Word, Power Point) Familiarity with CRM platforms and cloud-based software applications Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction. Proficient written and oral communication skills BENEFITS CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including: 14 Paid Holidays On-Demand training memberships to bolster professional development Dental/Vision/ 85% employer-paid & 45% dependent paid Medical Insurance 401k eligibility from day one & up to 3% matching after one year 529 Educational Savings Plan from Principle Flexible Spending Account (FSA) Short & Long Term Disability Accident & Hospital Indemnity Whole life insurance with cash benefits Identity Theft Protection and Legal Services Discount pet insurance through ASPCA Generous work/life balance JOB TYPE: Full-time SALARY RANGE: $75,000-$88,000 All candidates are subject to a criminal history check and meet CRCD's criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling **************.

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Collections Specialist Location: City of Commerce, CA (On-site) Department: Corporate Credit | Reports to: Corporate Credit Manager Pay: $30/hour At Ernest, we believe in creating meaningful partnerships-with our clients and with each other. Our culture is built on connection, care, and the belief that we're all better when we grow together. As part of our second-family philosophy, we empower every E-Teamer to show up as their best self in a refreshing, healthy, and fun work environment. We're looking for a Collections Specialist who thrives in a supportive team culture and takes pride in helping our clients and our company succeed. Your Role As a key player in our Credit Department, you'll work closely with current B2B clients to manage past due accounts and ensure timely payments, while maintaining strong relationships and upholding our commitment to exceptional service. You'll play a vital role in protecting profitability by making smart credit decisions and acting on aging reports before accounts reach critical stages. You'll report directly to the Corporate Credit Manager will work closely with the Corporate Director of Credit and collaborate across teams to create a seamless client experience that reflects the heart of the Ernest brand. Essential Functions At Ernest, we promise to be the first and last stop for our clients by understanding their immediate needs, long-term goals, and expectations-responding with urgency, accuracy, and care to build partnerships that stand the test of time. Make proactive, professional outbound collection calls to clients while strengthening and maintaining positive relationships (minimum one call per account) Monitor and release credit hold orders as needed; keep collections and credit line status up to date to avoid disruptions Obtain payment instructions for electronic funds transfers Enter invoice information into customer portals/websites as required Flag and escalate problem accounts to the Manager or Director of Corporate Credit Review and process new credit applications, including trade references and credit reports (D&B, Business Experian), within a 48-hour turnaround Partner with Client Relationship Managers and Director of Client Relations as needed to facilitate collections Reconcile short payments and customer disputes Send invoices and proof of deliveries upon customer request Digitize and store credit documents using Docuware for paperless record-keeping Balance sales needs and customer expectations with company policies to protect profitability and minimize risk Reassess credit limits and terms for existing clients as needed Deliver responsive, high-quality service to customers, sales teams, and internal branches Identify accounts for legal escalation or write-off; coordinate with collection agencies after internal efforts have been exhausted Negotiate payment plans for delinquent accounts with Director support as needed Provide weekly aging report updates to the Director and Supervisor of Corporate Credit Stay motivated and productive under tight deadlines, working independently with minimal oversight Other Responsibilities Support the Credit Department with additional tasks as needed Collaborate with Sales, Customer Service, and internal departments to drive revenue, accelerate cash flow, and mitigate credit risk Receive direction from the Director and Supervisor of Corporate Credit, while offering ideas and insights that contribute to department success Qualifications & Skills Minimum 2 years' experience in high-volume corporate collections (B2B) Knowledge of Accounts Receivable and credit processes preferred Familiarity with SAP or similar ERP system is a plus Detail-oriented and results-driven with strong organizational skills Excellent verbal and written communication skills Proficiency in Microsoft Excel and Word Ability to interpret and apply company policies and procedures with sound judgment Skilled at managing multiple priorities in a dynamic environment Why Join Ernest? Because at Ernest, your career isn't just a job-it's a journey. We're a connected, values-driven culture that celebrates growth, collaboration, and bringing your full self to work. From spontaneous team celebrations to supporting your professional development, we're committed to creating a place where people thrive. Wanna see what makes us Ernest? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!