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  • Remote Healthcare Customer Service Representative

    Alorica, Inc. 4.1company rating

    Humble, TX jobs

    Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunitie Customer Service Representative, Customer Service, Healthcare, Representative, Health, Remote, Retail
    $23k-28k yearly est. 2d ago
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  • Customer Service Representative

    Abacus Service Corporation 4.5company rating

    Mason, OH jobs

    Description/Comment: Department EyeBuyDirect - Temp to hire roles Temps needed to be recruited 7 =Start Date2/9/2026/Training Window Dates 2/9 - 3/5/Training Hours Mon-Fri; 9a-530p Training Locations Virtual/Department Staffing Hours Mon-Fri 830AM -5:30PM Agent shifts Shifts ranging from 830a-5p to 9a-530p M-F / schedules selected in training Must be able to pick up equipment from Mason, OH - CSC * understanding of accountability and integrity. " Have a signed agreement between your agency and the contractor, to ensure they understand the LUX equipment must be returned in the same condition they received and, it should be returned within the week the contract ends. " Agencies will be billed $2,000 for missing equipment REMOTE ROLE-LOCAL CANDIDATES ONLY limited distractions- GENERAL FUNCTION: The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Luxottica Retail revenues and enhance the overall customer experience. Compensate 8 hours for pick up and computer setup CSR initiates the escalation process for unresolved customer problems. CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LUX Retail revenues and enhance the overall customer experience. CSR initiates the escalation process for unresolved customer problems. MAJOR DUTIES- Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and LUX expectations. Uses courteous and professional language. Works effectively in a team environment. Creates a win-win resolution to problems. QUALIFICATIONS- Preferred High School or equivalent. HS Diploma not required for this role, as long as they have relevant work experience. Please let the contractors know they will need a HS diploma/equivalent to convert to a perm employee. Ability to produce quality and professional written correspondence with customers' Ability to demonstrate and perform basic math CS orientation Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers Commitment to providing resolution to customer issues on the first contact Strong English comprehension and a good command of grammar BACKGROUND CHECK Candidates can start pending as long as the criminal screenings have cleared. " Social Security Number Verification "Education HS diploma not required as long as they have relevant work exp. Please let the contractors know they will need a HS diploma/equivalent to convert to a perm employee. *Employment Verification (standard handling is 3 attempts over 3 days) (Years of Employment History (All Employers), for the last 5 yrs, up to 3 searches) "Statewide In Lieu of County Criminal (Felony and Separately Held Misdemeanor (primary and secondary court search)) (7 year residence history based on given address(es), up to 10 searches, up to 3 names, 7 yrs deep at courthouse)"Enhanced National Criminal Record File Adjudicated OIG/GSA/OFAC Exclusion Screenings are now a mandatory requirement for all contractors supporting any brand or subsidiary of EssilorLuxottica. Start Time: 12:00 AM Hours: 830a-5p to 9a-530p Location: CINCINNATI SERVICE CENTER 4000 LUXOTTICA PL MASON OH 45040 Education: Additional Job Details: Department EyeBuyDirect - Temp to hire roles Temps needed to be recruited 7 Start Date 2/9/2026 Training Window Dates 2/9 - 3/5 Training Hours Mon-Fri; 9a-530p Training Locations Virtual Department Staffing Hours Mon-Fri 830AM -5:30pPM Agent shifts Shifts ranging from 830a-5p to 9a-530p M-F / schedules will be selected in training Remote work; must meet Technical Requirements to work from home, ONLY submit candidates that can convert without a fee after 90 days. Agent must have a private area free of distractions (children, pets, television, etc.) Brand: Consumers MS TEAM or Phone interviews will be conducted. Do not submit candidates that have interviewed or worked in the NACC **Must meet Technical Requirements: Here's a list of requirements that will give everyone the best chance for success when recruiting, training and retaining remote associates. " The workspace should be free of outside distractions " Cables should be routed away from any walkway to avoid slip and fall hazard " Minimum internet speeds are 10 Megs download and 1 Meg upload (Instructions for Speed Test attached) " ********Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless***************** " The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided) " Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app. " Only Luxottica provided hardware should be connected to the computer " Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home. Equipment includes: cpu, monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord. *********************** **** Must be able to pick up equipment from Mason, OH - CSC * Able to work remotely with limited distractions and has an understanding of accountability and integrity. " Have a signed agreement between your agency and the contractor, to ensure they understand the LUX equipment must be returned in the same condition they received and, it should be returned within the week the contract ends. " Agencies will be billed $2,000 for missing equipment Effective immediately, OIG/GSA/OFAC Exclusion Screenings are now a mandatory requirement for all contractors supporting any brand or subsidiary of EssilorLuxottica and Eyemed.
    $27k-33k yearly est. 2d ago
  • Strategic Legal Billing Specialist - Hybrid (SF)

    Farella Braun + Martel LLP 3.9company rating

    San Francisco, CA jobs

    A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience. #J-18808-Ljbffr
    $75k-90k yearly 1d ago
  • Call Center Customer Service Representative

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months (Contract-to-Hire) 💲 Pay: $19.00-$19.16/hour Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment? This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, active listening, and problem-solving skills Comfort working with account information and following procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Do: Handle inbound calls to support customers with account-related inquiries Provide accurate, professional, and timely service Research, troubleshoot, and resolve customer issues Document all interactions clearly and accurately Meet individual and team performance metrics 🌟 Why Join Us? Work with a well-known financial institution Structured training and ongoing support Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to take the next step in your customer service career!
    $19-19.2 hourly 2d ago
  • Collections and Deductions Analyst

    Aptask 4.4company rating

    Atlanta, GA jobs

    *Advanced excel is a must* Pay Rate: $28 Please have all candidates answer the questions below - " What has been the largest Portfolio managed in terms of dollars and active accounts (accts with balances)? " Can you list the advanced excel functions can you independently write? " Do you have Portal experience? How many years? " What Portals? " What was done in the portals? Deductions experience: " # of years of Deductions experience? " What types of Deductions? ***** Fully remote role if they live outside of Orlando; hybrid if local with requirement of 1 day in office (Wednesday) Looking for long term previous work history. Advanced Excel experience - REQUIRED (examples sent via chat) Heavy deductions/short pay experience These 2 roles manage very large portfolios + ***MM so experience with large portfolios is key. Experience with portals and large customers required. Ability to communicate with clients, Senior Leadership, internal stakeholders a must. Must be able to resolve disputes/root causes and follow up with clients for resolution. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. " Job Description PRIMARY DUTIES AND RESPONSIBILITIES: " Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. " Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. " Track and evaluate past due A/R accounts to reduce the risk of credit exposure " Evaluate credit worthiness of accounts and determine proper account order hold or releases " Ability to research cash application matters on customer account " Evaluate aged items for bad debt write off and refund analysis " Perform offsetting adjustments to ensure customer account balances are properly stated " Contact customers to secure payment on overdue balances, issues resolution on open items " Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. " Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. " Provide monthly and ad-hoc reports and updates to key stakeholders Systems: " Maintain and manage all data related to customer discounts, allowances and other deductions in SAP " Track work on deductions issues unless the issue is resolved " Research Cash Applications done on customers from Bank Statements Compliance: " Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. " Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; " Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals " Support audits of deductions, payments and write-offs " Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities: " Financial recovery of invalid disputed customer account receivables balances " Negotiate and structure payment plans " Ensure customer accounts are accurately stated in adherence to US GAAP " Recommend write offs for uncollectable open invoices and disputed balances EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor s degree program MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: " Associate Degree in Accounting or Finance, but Bachelor's Degree preferred " 5 years of A/R software experience for large corporations such as SAP, Oracle, etc " 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals " 5 years minimum of Cash Application research and analysis " Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. " 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally " 5 years following GAAP and SOX requirements in a publicly traded company " Ability to work in a global team environment " Job Title Default Collections and Deductions Analyst About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $28 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Salt Lake City, UT jobs

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $21/hr - $21.99/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $21 hourly 5d ago
  • Dispatch/Customer Service Representative

    Area Temps, Inc. 3.8company rating

    Westlake, OH jobs

    A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday Customer Service Representative, Customer Service, Dispatch, Representative, Retail, Staffing
    $28k-34k yearly est. 2d ago
  • Dispatch/Customer Service Representative

    Area Temps 3.8company rating

    Westlake, OH jobs

    A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Job Requirements Qualified candidates must have prior Customer Service and Dispatching experience, must have excellent communication and computer skills with quick and accurate data entry, must be comfortable working in a steady-flow, high-volume, and fast-paced environment, must be a highly motivated individual with the ability to pay a high attention to detail and multi-tasking, and must be dependable. Only candidates that can pass a background check and drug screen will be considered. Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Dispatch/Customer Service Rep position, please submit your resume to **********************, call **************, or TEXT "your name & 178255" to **************. Additional Information For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment. Meet Your Recruiter Lakewood Office With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.
    $28k-34k yearly est. 2d ago
  • Customer Service Representative

    Vernovis 4.0company rating

    Cincinnati, OH jobs

    Job Title: Business Service Center Advocate Who We Are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest. Come join us: Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customer service. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment. What You'll Do:Respond to inquiries relating to bank products and services. Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners. Remain current on products, services, policies and procedures for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests requiring additional knowledge or expertise as defined by department leadership. Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike. Performs a variety of additional support functions as assigned by leadership. What You'll Have:1-3 years of Customer Service experience Basic knowledge of Word & Excel Basic Computer Skills 1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree Prior banking experience preferred but not required Prior clerical/data entry experience preferred Must be self-motivated and ability to work independently. The Vernovis Difference: Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $27k-35k yearly est. 4d ago
  • Lockbox Payment Processor

    Adecco Us, Inc. 4.3company rating

    Cincinnati, OH jobs

    Do you have excellent payment processing experience and want to join a top financial institution? If so, look no further and apply below! Adecco is currently assisting one of its clients in their search for a **Lockbox Specialist in Cincinnati, OH!** Pay rate: $ 16.80/hr Shift availability: Mon- Fri, 7a-330p **For instant consideration for this role, click on Apply Now** Our ideal candidate must have/must be able to: + Prepares transactions for deposit by performing a variety of routine duties in a production environment by following well-defined and established processing procedures + Requires the utilization of a computer-based software unique to the area + Manually extract payments from envelopes, separating and sorting checks and invoices in order to prepare deposit in accordance with client specifications and required workflow + Accurately input payment amounts read from the legal line of the checks into unique software application using a PC + Read and follow specific instructions, which are unique for each account, to accurately prepare deposit + Collect and prepare check copies for re-association where applicable + Physically re-associate check copies with invoices and envelops by matching and stapling the check copy, invoice, and envelope together in accordance to customer requirements + Sort completed batches in outgoing mail area to be returned to the client + Meet or exceed established department standard while completing all the duties listed above + Maintain department established Quality standard while completing all the duties listed above + Perform all work in accordance with established processing procedures + Perform general housekeeping in and around work environment + Perform other duties as assigned. Education/Certification Requirements: + High School Diploma or GED Experience requirements: + Lockbox experience required + Basic computer skills + Strong organizational skills + Ability to lift or move up to 25lbs frequently + Banking operations experience preferred + Must have strong 10-key data entry experience As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Lockbox Specialist in Cincinnati, OH apply** NOW for instant consideration! **Pay Details:** $16.80 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $16.8 hourly 7d ago
  • Patient Supervisor

    Aramark Corp 4.3company rating

    Akron, OH jobs

    The Culinary Supervisor will coordinate, plan, participate, and supervise the production, preparation, and presentation of food for a designated unit. COMPENSATION: The Hourly rate for this position is $21.00 to $21.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced. Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times. Ensure cleanliness and high sanitation standards are maintained at all times Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Two to three years' experience in a related culinary position Candidate will possess two to three years of post-high school education, preferably a culinary degree Advanced knowledge of the principles and practices within the food profession Experiential knowledge required for management of people and/or problems Excellent oral, reading, and written communication skills Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Akron Nearest Secondary Market: Cleveland
    $21-21 hourly 3d ago
  • Patient Supervisor

    Aramark Corp 4.3company rating

    Avon, OH jobs

    The Culinary Supervisor will coordinate, plan, participate, and supervise the production, preparation, and presentation of food for a designated unit. COMPENSATION: The Hourly rate for this position is $21.00 to $21.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced. Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times. Ensure cleanliness and high sanitation standards are maintained at all times Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Two to three years' experience in a related culinary position Candidate will possess two to three years of post-high school education, preferably a culinary degree Advanced knowledge of the principles and practices within the food profession Experiential knowledge required for management of people and/or problems Excellent oral, reading, and written communication skills Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Cleveland Nearest Secondary Market: Akron
    $21-21 hourly 3d ago
  • Experienced Debt Collection Specialist

    Pom Recoveries 3.9company rating

    Farmingdale, NY jobs

    WORK FROM HOME! IN-OFFICE - REMOTE - HYBRID MUST HAVE A MINIMUM OF THREE (3) YEARS COLLECTIONS EXPERIENCE. Must be able to function in a fast paced environment while delivering superior performance and results. Provide account receivable, customer service, and collections efforts. Research and reconciliation of your assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies Maintain a consistent level of professionalism at all times with clients, customers, and colleagues Must have good problem solving skills Must have good communication & negotiating skills Must have ability to maintain focus BENEFITS: $16.00 to $24.00 per hour, based on experience 3 weeks of paid training Medical insurance / Dental / Vision insurance / 401(k) Vacation pay / Holiday pay / Sick pay Salary plus bonus with unlimited income potential Monthly bonus incentive programs Employee referral bonus Flexible Hours JOB REQUIREMENTS: *****MUST HAVE A MINIMUM OF 3 YEARS COLLECTION EXPERIENCE***** Call Center Experience Strong work ethic Good typing skills Strong verbal and written communication skills Strong negotiation skills Ability to work independently Skip tracing skills Bilingual - spanish - a plus
    $16-24 hourly 60d+ ago
  • Senior Collections Specialist- 3370944

    AMS Staffing, Inc. 4.3company rating

    New York, NY jobs

    Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.
    $85k-100k yearly 28d ago
  • Remote Healthcare Collections Specialist

    Revenue Enterprises 4.1company rating

    Aurora, CO jobs

    Status: Full-Time position with full benefits Hours: 40 Shift: M-F 8:00am - 5:00pm MST Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity About the Company Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better. What makes REL different? Family owned business where you become part of the family- not just a number Over 20 years of consistent and healthy growth with world class clients Your voice is heard and appreciated You are a part of the success with your ideas and your efforts You are appreciated and valued Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country! Competitive pay and incentive program We promote from within! Grow your career with Revenue Enterprises Work from home opportunity with modified in-office work options available for those who like the "office" setting What you will be doing: Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls Helping patients and their families to understand their bill, answering questions about their debt Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements Accepting and processing credit card and ACH checks payments by phone Accurately and quickly documenting all work efforts Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity ***Must reside in Colorado, Montana, Texas, Kansas or Wyoming to be considered Job requirements Must be Colorado, Wyoming or Montana resident 2+ years professional experience, with demonstrated history of retention Prior Collections experience handling delinquent accounts Experience in customer service and/or healthcare preferred (but not required) Authorization to work in the US High school diploma or GED Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel) Bilingual English/Spanish skills is a plus! Typing 40+ WPM with 90% accuracy preferred Experience working from home preferred Prior collections experienced preferred Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws. All done! Your application has been successfully submitted! Other jobs
    $40k-43.7k yearly 60d+ ago
  • Senior Collections Specialist

    Upstart 4.0company rating

    Columbus, OH jobs

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East/West coast time zones. Shift Requirements: M-F 11:30-8pm ET (with rotational weekends - either Saturday/Sunday) ; M-F 8-4:30pm ET; OR 10-6:30pm ET Tues-Sat (Sun/Mon off) Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-REMOTE #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 28d ago
  • Collections Specialist

    The Resource 4.3company rating

    Greensboro, NC jobs

    Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
    $30k-37k yearly est. 51d ago
  • B2B Collections Specialist

    The Resource 4.3company rating

    Greensboro, NC jobs

    Outbound Collection Specialist Temp-to-Hire Schedule: Hybrid (details below) Attire: Relaxed business casual We are hiring Outbound Collection Specialists to support a growing collections team. These roles are temp-to-hire with opportunities for bonuses, advancement within the Collections department, and potential remote work options based on performance. Ideal candidates have collections, banking/finance, customer service, or call center experience, along with consistent tenure of 1+ year per past position. One short-tenure role may be considered depending on reason and length. We are looking to fill these positions quickly. Required Experience Collections experience and/or banking/finance experience required Candidates must have at least 1 year of tenure in all prior positions One short-tenure role may be acceptable based on explanation Candidates with call center or customer service experience are also strong fits Work Schedule Requirements (Must Be Able to Work the Full Schedule) Training Period (4-6 weeks) Monday-Friday, onsite Post-Training Hybrid Schedule Outbound Collector: Monday, Wednesday, Friday: Onsite, 8:00 AM-5:00 PM Tuesday & Thursday: Onsite: 8:00 AM-12:00 PM Remote: 4:30 PM-8:30 PM Remote Work Option: Candidates performing strongly may be approved for fully remote work Additional Requirements Fast, reliable internet service Quiet, private workspace suitable for remote calls Schedule modifications may be possible for high performers Compensation Hourly pay + potential commission (based on performance) Temp-to-hire with future growth opportunities within the department Position Overview Outbound Collection Specialists make outbound collection calls as part of a third-party agency to collect past-due balances. Specialists initiate appropriate actions, negotiate payment arrangements, and maintain accurate records while adhering to all State and Federal regulations. Professionalism, confidentiality, and integrity are essential in this role. Essential Duties & Responsibilities Review delinquent accounts and contact consumers to collect outstanding debt Make outbound collection calls to consumers Collect delinquent amounts from an assigned portfolio and additional accounts as needed Negotiate payment arrangements, including full balance or acceptable partial terms Document all conversations and actions in the Finvi/Artiva system Meet defined KPIs (Key Performance Indicators) Adhere to all State and Federal collections laws and internal guidelines Apply Today We are actively hiring and looking to move quickly. If you have the required experience, strong tenure, and a professional communication style, we encourage you to apply today or submit your resume for immediate consideration. Email your resume to Taryn Hawkins at ************************
    $30k-37k yearly est. Easy Apply 3d ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    North Canton, OH jobs

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 7d ago
  • Collector

    Javitch Block 3.7company rating

    Cleveland, OH jobs

    Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
    $29k-34k yearly est. 2d ago

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