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Finance Service Representative jobs at Penn Medicine Princeton Health

- 515 jobs
  • Access Services Associate I

    Penn Medicine 4.3company rating

    Finance service representative job at Penn Medicine Princeton Health

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Title: Access Services Associate I Entity: Clinical Practices of the University of Pennsylvania Department: Access Center Staff Location: Remote Shift: Full Time, 40 hours per week. Hours may vary from 7:00am to 6:00pm, Monday - Friday Summary: · The Access Services Associate (ASA) is a remote customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports several patient interactions including registration, appointment scheduling, referrals and pre-authorizations. The position requires superior and compassionate customer service skills with a focus on Productivity to satisfy financial and operational targets of the Health System. This is primarily a work from home position. This position requires the agent to learn and execute several protocols for a limited number of UPHS Departments. Responsibilities: · Strives to understand and anticipate patient needs to improve the patient encounter and overall Penn Medicine experience, manages service recovery efforts when needed, enlisting management assistance as appropriate. · Answer phones supporting Access Center SL goals and follow department protocols to manage patient requests. · Communicate patient need by thoroughly completing encounter documentation, taking detailed notes and route appropriately through the electronic medical record (EMR). · Maintain knowledge of basic Medical terminology, Computer and EMR skills. Accurately communicate and set patient expectations in a clear, empathetic manner to help ensure they arrive for their appointment with all pertinent information and care coordination (medical records, test results, referrals, copays). · Solves telephone issues and timely reports problems related to volume to manager. Follow established downtime procedures for registration. · Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral. Education or Equivalent Experience: · H.S. Diploma/GED (Required). · Associate's or Bachelor's may be considered in lieu of experience. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 290417
    $25k-29k yearly est. 3d ago
  • Dental Sales Representative -Flex Time

    Promoveo Health 3.0company rating

    Allentown, PA jobs

    Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales
    $30k yearly 4d ago
  • Financial Services Representative (remote)

    Northwell Health 4.5company rating

    Dix Hills, NY jobs

    Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log. Job Responsibility Interviews patients to obtain necessary financial and insurance information. Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation. Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator. Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process. Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital. Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts. Follows up on scheduled payments via mail and telephone. Processes applications for Section 1011, where applicable. Maintains daily work log of payments collected. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification High School Diploma or equivalent required. 1-3 years of relevant experience, required. Preferred Skills/Experience: Financial Counseling Medicaid knowledge CAC Certification Point of Service collections Customer service skills Microsoft Office *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $55k-84k yearly est. Auto-Apply 58d ago
  • Patient Financial Services Denials and Appeals Specialist, FT, Days, - Remote

    Prisma Health-Midlands 4.6company rating

    Greenville, SC jobs

    Inspire health. Serve with compassion. Be the difference. Responsible for the coordination and resolution of the administrative denials and appeals of the system-wide comprehensive denials and appeals management program. Performs the necessary audits to evaluate the revenue cycle process and educates Management Staff on issues impacting reimbursement. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Responsible for resolution of denied claims and/or initiate/manage/follow-up on reconsiderations/appeals in a timely manner. - Monitors denial work queues and reports in accordance with assignments from direct supervisor and communicates all denial trends, denial increases, etc. to direct supervisor/PFS management in order to positively affect the volume of denials. Participates in departmental huddles and team meetings involving discussion of A/R processes and denial trends. Maintains required levels of productivity and quality while managing tasks in work queues to ensure timeliness of follow-up and appeals. Organizes denial/rejection related tasks to identify patterns and/or work most efficiently (e.g., by current procedural terminology, diagnosis, payer, etc.) Identifies and monitors negative patterns in denials/rejections. Escalates accordingly to PFS management and the impacted department(s) to avoid negative impact on reimbursement, unsuccessful appeals, and/or increased write-offs. Uses identified and known resources to accomplish follow-up on tasks. Identifies other means and resources to complete tasks, as applicable and appropriate. As needed, participates in A/R clean-up projects or other projects identified by direct supervisor or PFS management. Comply with all government regulatory mandated requirements for billing and collections. Works with other departments to resolve A/R and payer issues. Communicates with other departments on issues that may have negative impact on their cash flow, timely claim reconsideration/filing, failed appeals, and/or increased denials and write-offs. Enters and documents appropriate accounts for adjustments utilizing the appropriate adjustment codes. Identifies and researches all payer issues to the Payer SharePoint in a timely manner and continues to follow-up on said SharePoint information on a weekly basis. Performs other duties as assigned. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned Experience - Five (5) years hospital/physician billing office and/or healthcare revenue cycle experience In Lieu Of In lieu of the education and experience requirements noted above, the following combination of education, training and/or experience may be considered an equivalent substitution: Bachelor's degree and two years of related work experience. Required Certifications, Registrations, Licenses Certified Revenue Cycle Analyst (CRCA) preferred Knowledge, Skills and Abilities Proficient computer skills (spreadsheets and excel pivot table skills) Data entry skills Mathematical skills Medical terminology/ICD Coding Knowledge of current trends and developments in the healthcare industry and specifically as it relates to denials/appeals through appropriate literature and professional development activities preferred Self-motivation and ability to demonstrate initiative, excellent time management skills, and organizational capabilities and must be able to multi-task in a fast-paced environment and appropriately handle overlapping commitments and deadlines preferred Ability to review/understand all pertinent information such as insurance carrier explanation of benefits, insurance carrier denial letters and electronic remits to ensure denials are worked in a timely manner and reconsideration/appeals for the denial claims are submitted appropriately preferred Comprehensive understanding of remittance and remark codes preferred Knowledge of payer edits, rejections, rules, and how to appropriately respond to each preferred Working knowledge of UB-04 claim forms preferred Work Shift Day (United States of America) Location Patewood Outpt Ctr/Med Offices Facility 7001 Corporate Department 70019012 Patient Account Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
    $23k-30k yearly est. Auto-Apply 4d ago
  • Patient Financial Services Representative II

    Johns Hopkins Medicine 4.5company rating

    Saint Petersburg, FL jobs

    Johns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and therapies. With more than half of the 259 beds in our teaching hospital devoted to intensive care level services, we are the regional pediatric referral center for Florida's west coast. Physicians and community hospitals count on us to care for critically ill patients and perform complex surgical procedures. Join us in making a difference in the lives of our littlest patients. Apply today! What Awaits You? Free onsite parking Career growth and development Tuition Assistance Diverse and collaborative working environment Comprehensive and affordable benefits package POSITION SUMMARY: Responsible for a variety of roles, including but not limited to customer service, claim processing, and cash postings. Assists with all facets of the hospital billing process to meet deadlines and to be timely in reducing unbilled inventory, accounts receivable, cash posting, and account inquiries. QUALIFICATIONS: A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement. 2 years of relevant work experience with moderate understanding of medical, billing and coding terminology for physician and/or hospital facility Moderate knowledge physicians and/or hospital facility insurance and self-pay accounts receivable with contract reimbursement and/or denials management and/or claims appeals and/or claims follow-up and/or refunds and credit balance review and processing experience Ability to read, write, speak and understand English Moderate computer skills, working in multiple systems and proficient in Microsoft Office Applications Applicant must live local to Johns Hopkins All Children's Hospital, St. Petersburg, FL Work Hours: Full-Time, Monday-Friday, 8:00 AM - 4:30 PM. No weekend work required. This position is 90% work from home; occasional on-site work as needed. Salary Range: Minimum 16.86/hour - Maximum 26.97/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    $27k-33k yearly est. 60d+ ago
  • Patient Financial Services Representative I - Days

    Wellspan Health System 4.5company rating

    Chambersburg, PA jobs

    Full time (40 hours weekly) 7:00a-3:30p Hybrid Completes assigned revenue cycle tasks. Assists in the completion of submitting electronic and/or manual insurance claims, resolves claim edits, performs insurance account follow-up, researches claim denials for resolution and submits disputes and appeals when necessary. Represents the System in a professional manner while interacting with peers, leaders, patients, and third-party payers to achieve timely payment on accounts in accordance with current government and payer regulations. Duties and Responsibilities Essential Functions: * Corrects financial and demographic information that has been inaccurately entered into Epic. * Performs various functions to complete and expedite the billing process including: - Reviews and submits Hospital and/or Physician claim forms (UB04, 1500, etc) to insurance companies via electronic or manual processes and facilitates special billing for split claims, ancillary charges, interim bills, etc.- Resolves Claim edits to facilitate timely billing and reimbursement.- Performs follow-up with insurance companies to obtain claim status, payment information and to resolve claim discrepancies.- Submits itemized bills, medical records, and corrected claims as needed.- Reviews remittance advice (835) to ensure proper reimbursement.- Accesses external payer sites for payer policies, claim investigations, and claim disputes. * Reviews accounts and coordinates with appropriate departments on accounts requiring precertification, preauthorization, referral forms and other requirements related to managed care. * Makes written and/or verbal inquiries to third party payers to reconcile patient accounts. Follows up on accounts until zero balance or turned over for collection. * Reviews third party payer payments and investigates accounts not paid as expected. Takes appropriate corrective action to include follow up, rebilling, and/or adjustment of contractual allowances. * Answers all inquiries regarding patient accounts. Common Expectations: * Maintains appropriate records, reports, and files as required. * Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. * Participates in educational programs and in-service meetings. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * 1 year Required Knowledge, Skills, and Abilities: * Excellent communication and interpersonal skills * Familiarity with payer rules and policies * Familiarity with healthcare billing systems (Epic preferred) * Familiarity with medical and billing terms to help interpret edit resolution, claims remittance advice, medical record documentation and payer medical/payment policies Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
    $26k-36k yearly est. 4d ago
  • Registration and Financial Representative

    St. Joseph's Health 4.8company rating

    Wayne, NJ jobs

    Responsible for following established policies and procedures, and various activities related to the patient registration process. This includes collection of demographic, financial, insurance information, and financial screening of patients prior to services being rendered. Completes collections of patient financial responsibility, and refer self pay patients to appropriate financial service when needed. Enters data accurately and ensures prompt service to all patients and acts as a liaison for other ancillary departments. Qualifications Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Certified Healthcare Access Associate (CHAA) by National Association of Healthcare Access Management preferred. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset.
    $36k-56k yearly est. Auto-Apply 60d+ ago
  • Financial Clearance Representative - Part Time - Remote

    McLaren Health Care 4.7company rating

    Michigan City, ND jobs

    Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools. * Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines. * Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information. * Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations. * Estimates and collects copays, deductibles, and other patient financial obligations. * Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements. * Applies recurring visit processing according to protocol. * Performs duties otherwise assigned by management. Qualifications: Required: * High school diploma or equivalent required * One year experience in patient access, registration, billing or physician office Preferred: * One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Part-time * Requisition ID: 25005298 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 64 * On Call: No * Weekends: No
    $33k-42k yearly est. 18d ago
  • Financial Clearance Representative - Remote

    McLaren Health Care 4.7company rating

    Michigan City, ND jobs

    Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools. * Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines. * Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information. * Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations. * Estimates and collects copays, deductibles, and other patient financial obligations. * Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements. * Applies recurring visit processing according to protocol. * Performs duties otherwise assigned by management. Qualifications: Required: * High school diploma or equivalent required * One year experience in patient access, registration, billing or physician office Preferred: * One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25005267 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No
    $33k-42k yearly est. 18d ago
  • Registration/Financial Representative

    St. Joseph's Healthcare System 4.8company rating

    Paterson, NJ jobs

    Responsible for following established policies and procedures, and various activities related to the patient registration process. This includes collection of demographic, financial, insurance information, and financial screening of patients prior to services being rendered. Completes collections of patient financial responsibility, and refer self pay patients to appropriate financial service when needed. Enters data accurately and ensures prompt service to all patients and acts as a liaison for other ancillary departments. Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Certified Healthcare Access Associate (CHAA) by National Association of Healthcare Access Management preferred. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset. St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".
    $41k-63k yearly est. Auto-Apply 8d ago
  • Financial Services Representative | Mental Health

    Collaborative Support Programs of Nj Inc. 3.3company rating

    Jersey City, NJ jobs

    The Financial Services Representative provides financial management services to clients with a mental health diagnosis. The Representative will educate clients on money management and assist in setting financial goals. HIGHTLIGHTS: Meet with clients interested in financial assessment and facilitate establishing personalized financial goals. Aid clients in obtaining the required paperwork to open financial service accounts. Act as a custodian for client trust accounts. Coach clients on how to develop and maintain a monthly budget. Assist client's in tracking their credit score and enrolling in savings programs. Process and write checks for client expenditure. Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays Hourly Rate: $20.19 Requirements Associate's or Bachelor's degree in accounting, finance or business administration. Good understanding of bookkeeping procedures. Attention to detail, with an ability to spot numerical errors. Ability to work independently. Organizational and time-management skills. Strong analytical and problem-solving skills. Highly detail-oriented. Ability to work with individuals with mental illness in a caring and professional manner. Proficient in MS Office products with advanced knowledge of Excel. MUST have a valid NJ Driver's License with acceptable driving record. Lived Experience: CSPNJ prioritizes hiring people who use their own life experience with mental health/substance use to inspire and support others. Salary Description Hourly Rate: $20.19
    $20.2 hourly 2d ago
  • Registration/Financial Representative

    St. Joseph's Health 4.8company rating

    Paterson, NJ jobs

    Responsible for following established policies and procedures, and various activities related to the patient registration process. This includes collection of demographic, financial, insurance information, and financial screening of patients prior to services being rendered. Completes collections of patient financial responsibility, and refer self pay patients to appropriate financial service when needed. Enters data accurately and ensures prompt service to all patients and acts as a liaison for other ancillary departments. Qualifications Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Certified Healthcare Access Associate (CHAA) by National Association of Healthcare Access Management preferred. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset.
    $36k-56k yearly est. Auto-Apply 60d+ ago
  • Registration/Financial Representative

    St. Joseph's Health 4.8company rating

    Paterson, NJ jobs

    Responsible for following established policies and procedures, and various activities related to the patient registration process. This includes collection of demographic, financial, insurance information, and financial screening of patients prior to services being rendered. Completes collections of patient financial responsibility, and refer self pay patients to appropriate financial service when needed. Enters data accurately and ensures prompt service to all patients and acts as a liaison for other ancillary departments. Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Certified Healthcare Access Associate (CHAA) by National Association of Healthcare Access Management preferred. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset.
    $36k-56k yearly est. Auto-Apply 9d ago
  • Patient Financial Service Representative - Full time, Days - Morristown, NJ

    Atlantic Health System 4.1company rating

    Morristown, NJ jobs

    Patient Financial Service Representative Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions. Principal Accountabilities: Answers inbound calls for all billing inquiries for all facilities. Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests. Completes weekly backlog. Performs other related duties as assigned. Schedule: Full time, Days Monday- Friday 8:00am-4:00pm Preferred: Bachelor's Degree in finance, healthcare management or relevant experience. Relevant Experience: 3-5 years of experience in Customer Service Call Center or relevant area.
    $21k-28k yearly est. Auto-Apply 2d ago
  • Patient Financial Service Representative - Full time, Days - Morristown, NJ

    Atlantic Health System 4.1company rating

    Morristown, NJ jobs

    Patient Financial Service Representative Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions. Principal Accountabilities: * Answers inbound calls for all billing inquiries for all facilities. * Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests. * Completes weekly backlog. * Performs other related duties as assigned. Schedule: * Full time, Days * Monday- Friday * 8:00am-4:00pm At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
    $21k-28k yearly est. Auto-Apply 2d ago
  • Patient Financial Service Representative , Full Time, Days, Billing, Morristown, NJ

    Atlantic Health System 4.1company rating

    Morristown, NJ jobs

    Patient Financial Service Representative Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions. Principal Accountabilities: * Answers inbound calls for all billing inquiries for all facilities. * Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests. * Completes weekly backlog. * Performs other related duties as assigned. Schedule: * Full time, Days * Monday- Friday * 8:00am-4:00pm At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
    $21k-28k yearly est. Auto-Apply 2d ago
  • Wellness Respite Associate | Crisis Service

    Collaborative Support Programs 3.3company rating

    New Brunswick, NJ jobs

    Under the direction of the Program Manager, the Wellness Associate provides supportive services for guests to have a meaningful and successful stay; to learn crisis coping skills and to work towards realizing their full potential. During their stay guests will work on a Wellness Plan and be linked to services and resources within their community in collaboration with the Wellness Respite Associate. Wellness Respites offer stays for up to ten days and provide an open-door setting where guests can continue their daily activities. This program provides an alternative to hospitalization for individuals who are in crisis. Highlights: Follows team protocol for charting and recording current treatment information for guests. This includes ongoing documentation of current medications and follow-up appointments. Maintains accurate records related to the service plan and support services provided. Maintains a working relationship with all guests and provides residential (guest) counselling. Supports guests to identify and develop coping strategies related to daily stresses, encouraging guests towards their personal vision of recovery, and supporting and assisting the achievement of personal goals. Receives all guests and all contacts (family members, community participants, treatment, and social service providers) in a timely and respectful manner. Advocates with and/or on behalf of guests to access needed and desired community resources and works with the guests and team members to develop socialization/recreational opportunities. Full-time | 40 hours p/w| Benefit Eligible including 6 weeks PTO & 11 Holidays Hourly Rate: $19.23 - 22.12 based on credentials PM22 Requirements: Bachelors degree in a mental health/human service discipline OR High School Diploma or GED plus 4 years of related work / life experience. Ability to conduct individual and group educational training to a wide range of learning levels. Strong assessment skills and the ability to manage crises. Solid organization, time management and multitask skills. C.P.R.P. (Certified Psychiatric Rehabilitation Practitioner) preferred. Ability to work with individuals with mental illness in a caring and professional manner. Proficient in MS Office products. Valid NJ drivers license with acceptable driving record. Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others. Compensation details: 19.23-22.12 Hourly Wage PI5c6f24129baf-31181-38830155
    $19.2-22.1 hourly 8d ago
  • Patient Financial Services Representative I - York - Days

    Wellspan Health System 4.5company rating

    York, PA jobs

    Full time (40 hours weekly) Monday-Friday dayshift Completes assigned revenue cycle tasks. Assists in the completion of submitting electronic and/or manual insurance claims, resolves claim edits, performs insurance account follow-up, researches claim denials for resolution and submits disputes and appeals when necessary. Represents the System in a professional manner while interacting with peers, leaders, patients, and third-party payers to achieve timely payment on accounts in accordance with current government and payer regulations. Duties and Responsibilities Essential Functions: * Corrects financial and demographic information that has been inaccurately entered into Epic. * Performs various functions to complete and expedite the billing process including: - Reviews and submits Hospital and/or Physician claim forms (UB04, 1500, etc) to insurance companies via electronic or manual processes and facilitates special billing for split claims, ancillary charges, interim bills, etc.- Resolves Claim edits to facilitate timely billing and reimbursement.- Performs follow-up with insurance companies to obtain claim status, payment information and to resolve claim discrepancies.- Submits itemized bills, medical records, and corrected claims as needed.- Reviews remittance advice (835) to ensure proper reimbursement.- Accesses external payer sites for payer policies, claim investigations, and claim disputes. * Reviews accounts and coordinates with appropriate departments on accounts requiring precertification, preauthorization, referral forms and other requirements related to managed care. * Makes written and/or verbal inquiries to third party payers to reconcile patient accounts. Follows up on accounts until zero balance or turned over for collection. * Reviews third party payer payments and investigates accounts not paid as expected. Takes appropriate corrective action to include follow up, rebilling, and/or adjustment of contractual allowances. * Answers all inquiries regarding patient accounts. Common Expectations: * Maintains appropriate records, reports, and files as required. * Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. * Participates in educational programs and in-service meetings. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * 1 year Required Knowledge, Skills, and Abilities: * Excellent communication and interpersonal skills * Familiarity with payer rules and policies * Familiarity with healthcare billing systems (Epic preferred) * Familiarity with medical and billing terms to help interpret edit resolution, claims remittance advice, medical record documentation and payer medical/payment policies Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
    $26k-37k yearly est. 2d ago
  • Patient Financial Services Representative I - Days

    Wellspan Health 4.5company rating

    Lewisburg, PA jobs

    Full time (40 hours weekly) Dayshift _Start times varies - 6:00a - 7:30a_ Completes assigned revenue cycle tasks. Assists in the completion of submitting electronic and/or manual insurance claims, resolves claim edits, performs insurance account follow-up, researches claim denials for resolution and submits disputes and appeals when necessary. Represents the System in a professional manner while interacting with peers, leaders, patients, and third-party payers to achieve timely payment on accounts in accordance with current government and payer regulations. **Duties and Responsibilities** **Essential Functions:** + Corrects financial and demographic information that has been inaccurately entered into Epic. + Performs various functions to complete and expedite the billing process including: - Reviews and submits Hospital and/or Physician claim forms (UB04, 1500, etc) to insurance companies via electronic or manual processes and facilitates special billing for split claims, ancillary charges, interim bills, etc.- Resolves Claim edits to facilitate timely billing and reimbursement.- Performs follow-up with insurance companies to obtain claim status, payment information and to resolve claim discrepancies.- Submits itemized bills, medical records, and corrected claims as needed.- Reviews remittance advice (835) to ensure proper reimbursement.- Accesses external payer sites for payer policies, claim investigations, and claim disputes. + Reviews accounts and coordinates with appropriate departments on accounts requiring precertification, preauthorization, referral forms and other requirements related to managed care. + Makes written and/or verbal inquiries to third party payers to reconcile patient accounts. Follows up on accounts until zero balance or turned over for collection. + Reviews third party payer payments and investigates accounts not paid as expected. Takes appropriate corrective action to include follow up, rebilling, and/or adjustment of contractual allowances. + Answers all inquiries regarding patient accounts. **Common Expectations:** + Maintains appropriate records, reports, and files as required. + Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Participates in educational programs and in-service meetings. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Required **Knowledge, Skills, and Abilities:** + Excellent communication and interpersonal skills + Familiarity with payer rules and policies + Familiarity with healthcare billing systems (Epic preferred) + Familiarity with medical and billing terms to help interpret edit resolution, claims remittance advice, medical record documentation and payer medical/payment policies **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. **Quality of Life** Located in Lewisburg, Pennsylvania, WellSpan Evangelical shares its picturesque, riverside home with Bucknell University-providing access to the arts, entertainment and sporting events while maintaining a small-town setting. The local school district ranks among the best in the state in academics, athletics and the arts. Despite its tranquil, rural setting, Lewisburg is just three hours from New York City and Philadelphia and four hours from Pittsburgh. The region is home to the majestic Susquehanna River. We are also surrounded by state parks, scenic country roads, abundant fishing streams and year-round recreational opportunities. The region also offers a number of land and water trails. Photo Courtesy Susquehanna River Valley Visitors Bureau/VisitCentralPA.org WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.
    $26k-37k yearly est. 2d ago
  • Financial Service Rep - Ortho Administration

    Penn Medicine 4.3company rating

    Finance service representative job at Penn Medicine Princeton Health

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Financial Service Rep Department: Ortho Administration Location: Penn Medicine University City- 3737 Market St Hours: Full Time Mon-Friday 8-430pm Summary: + The position of Financial Services Representative is responsible for a broad range of complex billing activities including data entry, payment posting, reconciliation, depositing checks, completing log sheets, accounts receivable functions, billing procedures and accurate record maintenance. Review and take action upon a variety of system-generated status and exception reports related to billing activity, payments, and collections. Train as back-up coverage for other billing areas within the department. + This position will support Orthopedics. Primary duties will include Visco supplementation injection and other ortho related authorizations and scheduling in addition to managing referral reports and preregistration work queues. Responsibilities: + Responsible for rejections, edits, and accounts receivable for specific payer group(s) work queues as assigned. + Initiates and coordinates follow-up activity on assigned accounts with the goal of maximizing reimbursement and ensuring timely cash flow. + Resolves rejections related to, but not limited to, correction of registration, submission of documentation, acceptable Correct Coding Guidelines, timely filing, appeal reviews, verification of duplication claims, maximum benefits, rejections due to precertification/ authorization/referral, provider eligibility and other miscellaneous rejections. + Demonstrates success by achieving acceptable collection rates and days in A/R for each type of insurance payer assigned. - Demonstrates success in completing target level or above averaged number of accounts per week. + Demonstrates knowledge and ability to use third party carrier computerized inquiry systems. + Possess ability to utilize Health System professional billing and hospital patient accounting computerized systems. + Uses worksheets from Microsoft Excel and Word. + Initiates communication with patients and third party insurance representatives to resolve account balances and performs appropriate action in response to the inquiry. + Calls Insurance Companies to verify details of enrollment, benefits and coverage for in-patient, outpatient and office procedures and visits. + Adheres to Health Systems' write-off, discount and adjustment policies. + Prepares reports to assess reimbursement performance. + Maintains updated knowledge and the use of CPUP EPIC APM billing system including, BAR, Registration, PCS, Scheduling and the SMS hospital systems to view account information. + Researches and resolves missing charges. + Maintains knowledge and ability to use SMS for entity EPIC APM, Navinet etc. + Provides back-up coverage OR Schedules accounting for all anesthesia records for charge entry. Picks up charges from various drop off boxes in different areas of the hospitals. + Maintains knowledge of pre-certification to provide back-up coverage. + Performs registrations, charge entry and payment posting as assigned. + Maintains current knowledge of third party carrier regulations. + Non-essential Accountabilities - Maintain systems necessary for proper organization of work. + Organizes work so that in the event of absence someone else can easily identify areas to continue and/or complete work in progress. + Follows workload priority as assigned by the Manager on a daily basis to maximize efficiency. + Adapts to change(s) in workflow to meet the demands of the Department. Demonstrates adaptability by adjusting the workflow to meet current priorities. + Provides back-up coverage for co-workers during absences. + Ability to access accounts via automated systems and websites, UPHS Registration, Navinet, etc. + Reports major insurance practice changes to supervisor as they occur. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures + Other duties as assigned to support the unit, department, entity, and health system organization Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) + And 3+ years Experience in Accounts Receivable; 1 year of this experience must be in a healthcare billing environment. + Bachelor of Arts or Science (preferred) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 281384
    $24k-30k yearly est. 60d+ ago

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