What does a program clerk do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

There are some key differences in the responsibilities of each position. For example, program clerk responsibilities require skills like "copy machines," "customer support," "database systems," and "child care." Meanwhile a typical office specialist has skills in areas such as "customer service," "patients," "phone calls," and "office support." This difference in skills reveals the differences in what each career does.

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

Each career also uses different skills, according to real program clerk resumes. While program clerk responsibilities can utilize skills like "customer support," "database systems," "child care," and "veterans," clerks typist use skills like "customer service," "payroll," "input data," and "scheduling appointments."

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from program clerk resumes include skills like "copy machines," "customer support," "database systems," and "child care," whereas a receptionist/billing clerk is more likely to list skills in "patients," "customer service," "appointment scheduling," and "patient appointments. "

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.