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Consumer Care Program Manager
Campbell Soup 4.3
Remote program review director job
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How You Will Make History Here…
The Consumer Care Program Manager is a corporate-based support role focused on managing and documenting all processes involved in 3rd‑party operations at the contact center. This includes ensuring effective program execution through policy and process documentation, training, monitoring, and process validation. The role leads projects to streamline operations, support new product launches, and develop services that strengthen consumer communications and protect the equity of Campbell Soup Company and its subsidiaries.
What You Will Do…
Leverage best practices and technology to deliver a unique and fulfilling consumer experience while safeguarding Campbell's business and brand reputation.
Evaluate and champion emerging technologies, including AI-driven solutions, to enhance Consumer Experience and Contact Center productivity.
Oversee CRM governance and strategy, ensuring system integrity, scalability, and alignment with business objectives.
Lead the development and governance of performance dashboards and data integrity reports using Zendesk Analytics and Power BI.
Provide leadership in developing and executing processes that ensure a successful consumer experience; build monitoring programs to ensure vendor compliance.
Ensure consistency of corporate and brand messaging across all consumer touchpoints and drive continuous improvement in all consumer communications.
Develop, train, and execute work processes and escalation procedures that enable quick and decisive action on emerging trends and issues.
Promote visibility of contact center systems and capabilities to internal stakeholders. Lead analysis and timely communication of relevant consumer information across areas such as product quality, food safety, packaging, nutrition, promotions, and emerging trends.
Assess and resolve systemic inefficiencies, proactively managing Consumer Care systems and shifting business demands.
Oversee data and knowledge asset strategy: define and enforce policies and practices that maximize data value, integrity, and accessibility.
Design and optimize omnichannel workflows to support consumer engagement across Chat, email, phone, SMS, and social media. Leverage AI
Lead strategic development and execution of processes for sensitive consumer complaints, including threats, media, food safety, retrievals, recalls, and private label issues.
Direct project teams and individuals for assigned initiatives, though the role does not have direct reports.
Who You Will Work With…
Third‑party contact center vendors and project teams across extended periods as part of account management and improvement initiatives.
Internal corporate stakeholders and teams supporting Corporate, Meals & Beverages, and Snacks business units.
What You Bring to the Table… (Must Have)
6+ years of experience in CRM administration with governance leadership, along with background in CPG/food manufacturing and customer/consumer‑focused program management.
Bachelor's degree.
Deep understanding of software development, lifecycles and technologies.
Proficiency in program management, including process development, documentation, verification, and continuous improvement.
Knowledge of contact center operations.
Proficiency with CRM case management systems (Zendesk, Astute, Salesforce).
Strong technical writing skills for process and standards development.
Knowledge of consumer experience concepts and care support programs.
High level of communication, attention to detail, organization, and ability to work on multiple projects simultaneously.
Strong problem‑solving, judgment, and decision‑making abilities; ability to handle sensitive and proprietary information appropriately.
Proficiency with Microsoft Office and strong computer literacy (including SharePoint).
Ability to travel up to 20% of the time.
It Would be Great if You Have… (Nice to Have)
Educational focus in operations and/or quality management.
Experience with digital asset management tools (e.g., ReviewBox, Where‑to‑Buy software).
Assertive, collaborative communication style with strong influence, political savvy, and ability to manage internal/external relationships effectively.
Experience with Asana
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$104,100-$149,600
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
$104.1k-149.6k yearly Auto-Apply 14d ago
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Assistant Program Manager
Serco 4.2
Remote program review director job
District of Columbia, US Norfolk, Virginia, US Bethesda, Maryland, US Arlington, Washington, US Project/Program Management 18322 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $138224.19 - $230372.84 Description & Qualifications**
**Position Description & Qualifications**
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position is located at Serco's Washington D.C. location and will serve on a dynamic team, supporting the Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.
Dixon Hicks, former submarine major command and commanding officer, *************************************** , leads the Submarine Industrial Base (SIB)/Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA.
**This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance.**
**_Team Submarine's Submarine Program Offices are responsible for_** :
The acquisition of **COLUMBIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).
The acquisition of **VIRGINIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy's newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).
The **SSN(X) Office** is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.
Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.
**_Serco-NA is seeking a motivated individual to provide help to the MIB Program Manager for PEO SSBN/ASN-RDA._** This individual will assist in engaging with the government in assisting them accomplish their mission related to the Columbia Class Program Support as well as the Maritime Industrial Base. The primary focus will be managing the support of contractors supporting the government as a Program Manager. This position will be filled in the DMV region.
**In this role, you will:**
+ Support the PM in the day-to-day operations within the program to include, but not limited to:
+ Job Description development
+ Resume review and interviews followed by hiring recommendations.
+ Human Resource Actions to include employee corrective action.
+ Interfacing with the government and understanding their requirements.
+ Onboarding and off-boarding processes
+ Compiling, editing and submission of weekly, monthly and annual reports.
+ Contract management to include subcontractors.
+ Timecard management.
+ Tracking training requirements.
+ Financial management.
+ Employee recognition.
+ Using your experience and submarine expertise, provide support, as needed, to all government and contractor support personnel.
+ The ability to work with minimal supervision.
+ Proficiency in preparing, selecting, organizing, and presenting information concisely.
+ Ability to work well within a time sensitive environment.
+ Professionally develop junior and senior personnel.
+ Research, analyze and provide recommendations on possible courses of action on multiple topics.
+ Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management, and certifications.
+ 10% travel required.
**To be successful in this role, you will have:**
+ A current DoD Secret or above security clearance.
+ A bachelor's degree.
+ At least five years of Program Management experience.
+ Demonstrated ability to work with senior management (GS-15+)/Flag Level.
+ Business Development Experience is a plus.
+ Experience with US Navy Submarine culture is a plus.
+ Experience with industry.
+ A demonstrated understanding of government and contract relations.
+ An advanced MS Office skillset to include Outlook, PowerPoint, Word, Excel and Teams.
+ Ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction.
+ Able to work both independently and within large team environments.
+ Balance a myriad of taskers and be able to prioritize.
+ Understand the challenges and dynamics of remote work.
+ Discretion in performing specified work requirements.
+ Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals.
+ Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management.
+ May require up to 10% travel.
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$72k-100k yearly est. Easy Apply 13d ago
Program Manager, Emerging Talent
Dropbox 4.8
Remote program review director job
Role Description
Dropbox's Emerging Talent program grows early-career talent through meaningful projects, strong mentorship, and a thoughtful, organized experience for interns and host teams. In the era of AI transformation, we're focused on building future-ready skills, integrating AI, and continuous improvement so the program runs smoothly at scale. Reporting to the Head of Emerging Talent, this role owns the design, execution, and evolution of Dropbox's global intern recruiting and program strategies.
The ideal candidate is sharp, organized, data-driven, and experienced in building and running early-career recruiting and internship programs at scale. You should thrive in ambiguity, know how to operationalize ideas, and be comfortable leveraging AI tools to accelerate workflow, enhance program delivery, and elevate the overall intern experience.
Help us on our mission to future-proof Dropbox by building the next generation of high-impact, AI-fluent, and human-centered talent.
Responsibilities
Own and evolve the internship and early-career recruiting programs-drive strategy, execution, and a consistent, high-quality experience for candidates, interns, and host teams.
Lead end-to-end program operations, including project planning, timelines, workflows, communications, and cross-functional collaboration.
Use AI and automation to streamline processes, improve communication, and boost efficiency across program delivery.
Build strong relationships with partners and leaders, aligning expectations, influencing decisions, and facilitating clear, engaging sessions for hosts and interns.
Measure and improve program performance by tracking data, analyzing feedback, and turning insights into actionable improvements.
Navigate multiple work streams with clarity, maintaining structure, momentum, and calm during high-volume periods.
Identify and implement process improvements that strengthen efficiency, consistency, and scale for a high quality customer experience.
Requirements
5+ years of demonstrated expertise building or running early-career/internship programs.
Demonstrated ability to design and manage end to end Emerging Talent programs by treating the candidate, intern, and host team experience as a product. Experience applying program and product management principles such as roadmapping, journey mapping, and prioritization to improve hiring, onboarding, and development experiences.
Demonstrated experience using AI tools in the flow of work. Comfort leveraging AI to improve operational efficiency, program planning, candidate communications, and data analysis is strongly preferred.
Proficiency in using design thinking and candidate centered approaches to understand student and early career needs, pilot and iterate on program enhancements, and use data and feedback to drive measurable improvements in engagement, conversion, and program outcomes.
Strong organizational skills, detail-oriented, and comfort context switching across multiple work streams.
Excellent communication skills, both written and verbal-able to distill complex information into crisp, actionable insights.
Skilled at virtual collaboration and managing cross-functional stakeholders building strong relationships across teams and levels.
Resourceful problem-solver with a bias toward action and an ability to navigate ambiguity.
Preferred Qualifications
Experience owning or co-owning a full-cycle internship program at a tech company or with strong focus in top-tier engineering talent
Strong analytical mindset; comfortable working with metrics, dashboards, and feedback data
Experience managing external vendors or partners (learning platforms, swag vendors, event partners, etc.)
Experience improving or redesigning processes to increase efficiency and consistency
Experience running events (virtual and in-person) with operational precision
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$117,000-$158,400 USDUS Zone 3$104,000-$140,800 USD
$117k-158.4k yearly Auto-Apply 2d ago
Program Launch Manager -- State Energy Programs
Aptim 4.6
Remote program review director job
APTIM's Energy Transitions is seeking a Program Launch Manager, State Energy Programs. This position provides critical leadership, designing and implementing federally funded energy efficiency programs. APTIM's role is to develop and manage programs created through the Inflation Reduction Act including the Home Efficiency Rebates (HOMES) and the Home Electrification and Appliance Rebates (HEAR) programs. The Program Launch Manager will be responsible for developing program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, contracting with subcontractors to deliver the programs, adhering to DOE reporting requirements, providing programmatic and project management expertise, and supporting program staff. Industry and technical knowledge in residential energy efficiency, weatherization and electrification is required. Coordination with internal functional teams, State Energy Office clients, and external stakeholders will be paramount to devise and optimize plans and strategies for market engagement and delivery of the Home Energy Rebate programs.
The Program Launch Manager's responsibilities fall into three main categories: 1.) Program Launches. Leads cross-functional teams to operationalize newly won business from developing scopes of work during contracting through launch and hand off to operations teams once steady state is reached. Develop tools and best practices for program launches on an ongoing basis. Works closely with operations, marketing, legal, HR, and IT teams, leveraging existing tools and resources. 2.) Subject Matter Expert (SME). Serves as an expert and consultant to business development teams and clients during the sales process. Serves as an expert and consultant to operational teams delivering programs as needed. Represents APTIM as a thought leader through conference presentations and other external facing activities. 3.) Ops Team Hiring and Handoff. Participates in hiring the permanent operational team for the programs. Manages the migration of program responsibilities from the launch team to the permanent program team. Develop process documentation to ensure successful transition of operations to new team. Work closely with clients to ensure transition is successful and smooth.
Location is flexible as hybrid office/telecommute will be needed for this role.
APTIM's Energy Solutions team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects that exceed expectations and meet the unique needs for our clients.
The successful candidate will immediately assume an active role in winning and launching new business in addition to active role overseeing the design and development of these federally funded programs. This role requires a critical thinker focused on finding solutions that strike a balance between stakeholder demands and program needs. The unprecedented nature of these opportunities requires an individual who is comfortable with and capable of adapting to changing work and responsibilities. The Program Launch Manager, State Energy Programs, serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered. This person will communicate across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, be well-versed in energy programs (preferably residential), have excellent written and verbal communication skills, and be able to maintain positive relationships with the client, colleagues, subcontractors, and other stakeholders. This role requires a person who is accountable, process driven, and detail oriented.
In addition to being an outstanding project leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skills. This role will involve direct engagement with APTIM's state and local government clients and utilities (regulated and non-regulated). You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.
Key Responsibilities/Accountabilities:
Work as part of a residential energy program launch team ensuring that new programs are successfully and smoothly launched into the market. This role will leverage the local team as they are hired and turn the keys over to the local team at the appropriate time, including planning and resource management, client interface during launch and building tools and processes to support launches based on experience.
Lead the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning, administration and implementation of program initiatives and offerings.
Working with subcontractors to provide technical and administrative oversight and support.
Developing relationships with industry partners to identify and address their needs from the program which may include public and small group presentations and information gathering sessions.
Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences.
Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.
Contract management; reporting, tracking and compliance.
Reporting and tracking program performance and other metrics as required by the DOE.
Serving as a knowledge base on HOMES and HEAR information and acting as a conduit for exchanging program information with other states and the DOE.
Manage external clients, vendors, contractors through project execution tasks.
Tangible experience with managing schedules, cost, and project scopes throughout the development and implementation process of energy efficiency or cost saving programs/projects.
Prepare presentations related to the project for both internal and external team meetings.
Monitor market conditions, innovations, and trends to evolve project execution methods.
Commitment to fostering a collaborative work environment within the team and the broader organization.
All other duties as assigned.
Ensure compliance with all APTIM and client quality and safety policies as well as all OSHA regulations.
Basic Qualifications:
Bachelor's degree from an accredited four-year college / university or equivalent work experience.
5-7+ years' program experience related to energy or weatherization program management.
Experience working directly with clients and partners on energy programs; delivering energy savings and managing a program budget.
Knowledge of energy efficiency and electrification technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers.
Experience in the design, development, and implementation of energy efficiency, weatherization and electrification programs.
Knowledge of traditional RFP process and procedures.
Quantitative and analytic capabilities including report writing, spreadsheet analysis, and identification of existing or potential problems, and recommend solutions.
Advanced written and oral communication skills.
Strong problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
Must be a self-starter, entrepreneurial, organized and have an ability to prioritize workload in a fast-paced environment.
Ability to collect and analyze data and interpret information to proceed with appropriate actions.
Ability to assist in developing and implementing policies and procedures.
Ability to travel statewide and occasionally out-of-state.
Detail-oriented with excellent time management, project management, and follow-through.
Willingness to learn new technologies across multiple industries.
Strong communication and collaboration skills, including client engagement and coordination.
Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint,
Desired/Preferred Qualifications:
2+ years' experience working with state/local government and/or utility clients
1+ years' experience in the residential energy efficiency industry preferred Knowledge of Microsoft Dynamics and/or Power BI.
Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others.
Residential energy program experience preferred.
CEM, BPI, MBA, PMP, or similar certification.
ABOUT APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $110-$140K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
Company paid and optional Life insurance
Short-term and long-term disability insurance
Accident, Critical Illness, and Hospital Indemnity coverage
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 401(k) Guide
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
$110k-140k yearly 11h ago
Program Manager | Remote, USA
Optiv 4.8
Remote program review director job
The Program Manager is a customer-oriented role which leads and directs cross-capability engagements under limited supervision. The Program Manager acts as the primary leader overseeing the entire engagement in concert with Executive Service Directors, Sr. Managers, and Capability VPs. The Program Manager is accountable to manage all delivery risk within the engagement and is responsible for ensuring the engagement, and all projects as part of the programmatic approach, are delivered as planned without delays or interruptions. Program Managers are expected to primarily operate at the project level and manage all risks to the engagement from an operational perspective, business perspective, and customer expectation perspective.
The Program Manager manages engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of project and budget status, and managing issues to resolution. Program Managers are responsible for the project over the entire project life-cycle (initiation, planning, execution, control, project closeout). They are also responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure timely completion of project. Program Managers are expected to build trust and relationships with customers through the delivery of successful outcomes in alignment with Optiv's commercial commitments.
The Program Manager is considered a proven authority in the Optiv Project Management Office (PMO). They are responsible for mentoring, training, and may have a team assigned to them that they must lead and develop. The Program Manager must have a broad and deep knowledge of the various Optiv practices, and possess expert-level knowledge of PMO processes and systems. They must have the ability to effectively lead difficult projects that span multiple practices and geographic areas. The Program Manager must also be an expert in providing consistent project status to the PMO and Practice leadership across the multiple projects.
The Program Manager oversees all project activity with key clients across Optiv practices and lines of business. The Program Manger often leads project managers in cross-practice and complex engagements and are integral in building relationships with their client counterparts or key points of contact. They also contribute to business development by identifying new opportunities and sharing this information with account leadership.
How you'll make an impact:
* Strong, project team and customer-focused project leadership capabilities.
* Demonstrate expert-level of knowledge of Project Management best practices, process and supporting systems to drive the progress of a project.
* The Program Manager shall have the skills necessary to drive program and engagement progress across multiple capabilities, practices, communities, and stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization ensuring a minimum of 40hrs billed per week be each delivery resource.
* The Program Manager shall have the ability to develop strategic project delivery plans, detailed schedules, compensating project controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management.
* The Program Manager is accountable for the progress of the overall engagement and all related projects that may comprise the program or solutions
* The Program Manager is accountable and responsible in driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issues.
* The Program Manager is accountable and overall responsibility for the execution and delivery of customer-focused engagements ensuring uninterrupted progress or delays.
* Strong Communication skills across multiple internal and external project team members.
* Ability to identify, forecast, manage, compensate, control and communicate risk management plans, issues and impacts across multiple levels of leadership and across diverse delivery communities and organizations.
* Develop and lead service delivery strategies across multiple internal practices and departments.
* Develop and manage customer-focused quality metrics and forecasting strategies.
* Evaluate and track the project/program budget and perform cost/UoM forecasting as pertinent to the established tracking metrics.
* Ensure a common understanding by setting expectations in accordance with the Project Delivery Plan, in order to align the project stakeholders and ensure the customers goals and expectations are achieved.
* Assist in the development of Program Management business delivery strategies, program health analysis & internal reporting.
* Manage customer relationships and assist in leading the customer to reach their overall business goals.
* Provide and lead customer-focused strategic planning and collaboration meetings.
* Lead the composition of project delivery schedules, resource models and project plans and present to the customer.
* Facilitate mutual understanding meetings between the project delivery team and customer stakeholders to define the project delivery strategy, quality metrics, risk management plan and communication plan.
* Take proactive steps to protect Optiv's best interests while simultaneously balancing the Customer expectations and project scope of work.
* Requires strong written and verbal communication skills.
* Independently manage project delivery strategies from initial planning through project closure.
* Provides a single point of contact for our customers throughout the project lifecycle.
* Conduct and coordinate internal and external project meetings and provide project status reports to project stakeholders.
* Communicate client concerns, questions and conflicts to internal stakeholders and take the necessary actions to resolve and/or troubleshoot challenges in a strategic manner.
* Facilitate internal project planning and status meetings. Assign tasks to project team members and ensure timely completion.
* Responsible for coordination and collaboration of project events, meetings, and technical resources.
* Generate and distribute project reports and lead project meetings to disseminate the appropriate information to the project team and project stakeholders.
* Proactively monitor and report on project budget, timelines and service deliverables.
* Review and lead clarification (as required) of project scope, captured in the services statement of work and working closely with the customer and internal scoping teams during initial project solution architecture.
* Analyze, report and disseminate project status reports to the PMO and Practice Leadership.
* Provide support across the PMO project portfolio to address at risk projects and escalations where necessary.
* Understand and be able to speak to Optiv's portfolio and offerings in alignment with customer goals and objectives
* Maintain awareness of emerging technologies and project management techniques.
* Perform other duties, as required.
* Up to 25% travel on-site with clients
* Supervise personnel within the PMO, and others as assigned.
What we're looking for:
* BA or BS in Computer Science, Management Information Systems, or related field. Advanced degree or advanced project management experience required.
* 10+ years of experience in a customer facing project/program delivery leadership role within a professional services organization, with emphasis on information security projects and programs across multiple domains.
* Project Management Professional (PMP) certification highly preferred.
* Program Management expertise, specifically demonstrated success managing multiple clients and disparate initiatives on a long term-basis.
* Management of information security projects across multiple domains required
* Significant experience as a Consultant providing security expertise to clients preferred.
* Expert level experience with Project Management methodologies, best practices, and toolsets required.
* Experience interfacing with both clients and partners required.
* Excellent written and verbal communication skills required.
* Outstanding time management and organizational skills required.
* Ability to work independently with limited supervision required.
* Current knowledge of security threats, solutions, security tools and network technologies strongly desired.
* Superior risk management and problem-solving skills required.
* CISM or CISSP certification preferred.
* Strong analytical and problem solving skills
* Excellent communication (oral, written, presentation), interpersonal and consultative skills
* Results oriented, high energy, self-motivated
* Strong security services program management skills
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$69k-116k yearly est. Auto-Apply 8d ago
Program Manager, US Remote
Connection 4.2
Remote program review director job
Connection Services has a fantastic opportunity for a Program Manager, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc. Under minimal supervision from the Sr. Mgr, LCS Proj. Mgmt, the Program Manager is responsible for working with the Connection sales subsidiaries to successfully deliver Services PMO programs. The Program Manager utilizes independent judgment, critical thinking skills and discretion while managing, controlling and directing the assigned program. The Program Manager is responsible for planning and governing the overall program. Responsibilities include: monitoring the progress, managing the program's budget, risks and issues and taking corrective measurements, coordinating projects under the program and their interdependencies, managing and utilizing resources across projects, managing executive level communication, consolidated program reporting, and program documentation. The Program Manager may also assist clients and the sales team in planning, scoping, scheduling, and defining project requirements during the pre-sales phase. The Program Manager may also contribute to the development of the team by mentoring team members assigned to the program and being a change agent for process improvement within the PMO. The Program Manager also assists the PMO to create the program model and drive maturity. Travel may be required to facilitate / participate in customer meetings. Duties may be performed remotely or at a Connection office.
Responsibilities
Primary Job Duties:
· Develops or oversees the development of relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables.
· Utilizes internal resources across departments and third-party service providers to fulfill project requirements.
· Proactively manages, controls and drives scope, budget, and schedule for the overall program.
· Coordinates projects and their interdependences.
· Utilizes resources across projects.
· Proactively analyzes program risks and develop effective mitigation strategies to minimize/eliminate risks, develop program-level milestone schedules by consolidating individual project schedules, and develop detailed communication plans across large programs
· Acts as a primary point of contact for the program
· Mentors team members.
· Works with Product Management, Business Development, partners, and engineers to create complex solution offerings through programs.
· Assists Account Team, Technical Sales Organization, and / or SBDM with solutioning, budget development, timeline development.
· Establishes communication requirements.
· Establishes and delivers program governance.
· Recommends process improvements & move forward plans.
· Oversees program budget which is a consolidation of individual project budgets.
· Completes consolidated program reporting.
· Maintains PDUs for PMP / PgMP certification.
Qualifications
Required competencies:
· Advanced working knowledge of Microsoft Excel, Word, PowerPoint, MS Project, Visio
· Experience using Microsoft Word templates to create Change Orders and project artifacts and deliverables
· Experience creating project schedules using Microsoft Project
· Experienced in handling program management methodology and techniques with ability to manage engagements from beginning to end
· Understanding of the wider objectives of the program
· Ability to work positively with the wide range of individuals involved in program management
· Strong leadership and management skills
· Excellent knowledge of budgeting and resource allocation procedures
· Advanced knowledge of mitigation strategies schedules, and communication plans
· Customer oriented with ability to listen to and anticipate needs of the customer
· Attention to detail in composing and proofing professional business materials
· Experience with requirements gathering
· Experience with data analysis & recommendations
· Adaptable with ability to switch tasks based on shifting priorities
· Excellent verbal communication skills with ability to present professional demonstrations
· Excellent written communication skills with ability to compose professional business communications and analysis documents
· Creative with ability to develop original solutions or innovative ways to resolve problems
· Decisive with ability to make a prompt determination and substantiate decision if challenged.
· Self-motivated with ability to work independently as well as with all levels of an organization
$56k-97k yearly est. Auto-Apply 24d ago
Sterile Processing & OR Installations Program Manager
Steris 4.5
Remote program review director job
Lead complex healthcare equipment installations that keep patients safe
As the Installations Program Manager, you'll own end-to-end delivery of capital equipment deployments for STERIS across Sterile Processing Departments and Surgical/Procedural environments within an assigned territory. You'll guide a tight-knit team (typically 3-4 installers, with 2-5 total direct reports) and subcontractors, steering schedules, budgets, training, and quality while representing STERIS in day-to-day site decisions.
A day in the life
Morning: Walk the job site, align with general contractors and trade partners, and lead progress/coordination meetings. Verify scope, safety, sequencing, and code requirements.
Midday: Brief installers and subcontractors with clear work instructions; ensure product training and readiness. Anticipate risks and act early to keep work flowing.
Afternoon: Validate customer expectations are being met. Review out-of-scope items and negotiate value-added change orders that improve outcomes.
Late day: Update cost allocations and project status in financial reporting systems. Communicate physical and financial progress to management.
What you'll lead
Plan, organize, direct, and control installation and subcontracting costs to deliver projects on time and on budget.
Provide detailed scopes of work, confirm understanding of expectations, and ensure product training is available and completed.
Proactively identify and resolve issues to protect schedule, quality, and safety.
Coordinate equipment start-up with the Field Service Representative and District Service Manager; notify the Sales Representative when equipment is ready for customer in-service training.
Complete job closeout documentation and ensure a smooth transition to service.
Build strong relationships with customers, consultants, prime contractors, subcontractors, and trade personnel.
Develop working relationships with federal, state, and local code officials to clarify installation requirements; hold licenses as needed.
What you bring
Associate's degree in Engineering, Construction Management, or related field and 4+ years of related project management experience; or 8+ years of relevant project management experience in lieu of a degree.
Experience managing direct reports in both corporate and remote/job-site settings.
Outstanding problem-solving and analytical abilities; convert data into decisions and recommendations.
Proven project delivery discipline with on-time results.
Exceptional interpersonal communication, stakeholder management, negotiation, and influence-up to executive hospital leadership.
Financial acumen to develop, analyze, and explain project financials.
Comfort operating in fast-moving, fluid conditions; collaborative, creative, and strategic mindset.
Proficiency with Microsoft applications, project management tools, internet/intranet, and business reporting platforms.
Ability to meet hospital/customer credentialing requirements.
Preferred
STERIS field experience.
Background in construction environments and/or healthcare protocols.
Familiarity with Sterile Processing Departments (SPDs) or Medical/Audio Visual (AV) capital equipment.
Experience with STERIS tools (e.g., Siebel, Sales Connection).
Process improvement exposure (Lean or Six Sigma).
Compensation & benefits
Compensation range: $90,737.50-$117,425.00. This role is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums when higher than the range listed. Individual pay is based on several factors such as local labor market costs, relevant experience, education, certifications, and language skills.
STERIS provides a comprehensive, competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
.
Open until position is filled.
$90.7k-117.4k yearly 1d ago
Program Manager, Sustaining
Hologic 4.4
Remote program review director job
We are seeking an experienced and dynamic Program Manager, Sustaining with a strong background in sustaining and remediation within the medical device industry. In this pivotal role, you will lead sustaining projects, remediation initiatives, and other business-critical efforts from conception through to market commercialization. You will play a crucial role in managing complex projects, building networks with key contacts, and resolving intricate issues creatively and effectively.
Knowledge:
Sustaining Engineering: In-depth understanding of sustaining engineering processes, ensuring the ongoing support and optimization of existing products.
Regulatory Standards: Familiarity with ISO and FDA quality systems regulations, including post-market surveillance and remediation activities.
Phase/Gate Process: Knowledge of phase/gate approach to NPI and design control procedures.
Skills:
Leadership: Ability to lead high-performing teams, manage cross-functional project activities, and drive remediation efforts effectively.
Project Management: Expertise in project management, including planning, scheduling, tracking, and risk management.
Communication: Excellent written and verbal communication skills, capable of adapting style to different audiences and facilitating group discussions.
Technical Proficiency: Advanced knowledge in product development, sustaining engineering, and strategic thinking.
Analytical Skills: Strong technical aptitude with the ability to analyze data, manage complex issues, and implement remediation solutions.
Tools Proficiency: Proficient with Microsoft Office, Microsoft Project, PPM tools (e.g., Smartsheet, Planview), and reporting dashboards.
Behaviors:
Strategic Thinking: Demonstrates strategic thinking and contributes to the development and standardization of policies and procedures.
Collaboration: Works effectively with cross-functional teams and promotes knowledge transfer and collaboration.
Continuous Improvement: Champions opportunities for process enhancement and implements new tools, technologies, and methods.
Proactive Work Ethic: Self-starter with a strong proactive work ethic, well-organized, and detail-oriented.
Mentorship: Provides guidance, feedback, and support to team members and promotes a culture of continuous learning.
Experiences:
Education:
Preferred Minimum Non-Technical Degree: College Degree
Preferred Minimum Technical/Advanced Degree: Master's Degree
Industry Experience:
8+ years with a non-technical degree.
6+ years with a Master's Degree.
3+ years with a PhD.
Project Leadership:
Experience leading large cross-functional projects with global reach.
Experience in sustaining engineering and remediation efforts for medical devices.
Regulatory Experience:
Experienced with ISO and FDA quality systems regulations, including post-market activities.
Prior experience in medical device design, development cycles, and remediation projects.
Professional Development:
Participates in professional development and stays current with industry best practices.
PMP Certification is beneficial.
Essential Duties and Responsibilities:
Lead sustaining and remediation projects and other business-critical initiatives from charter to commercialization.
Guide the program core team, ensuring flawless interfaces and interdependencies between functions.
Establish program objectives, measurable goals, and program scorecards.
Collaborate with Core Team to establish resources needed and budget to execute program commitments.
Author the Product Development Plan and ensure other functional planning documents are completed and up to date.
Develop integrated cross-functional schedules, identifying critical paths, risks, and dependencies.
Identify and facilitate program and product risk identification throughout the program cycle, ensure effective mitigations in place; monitor risks throughout the program; transfers documentation.
Utilize Design Control phase/gate processes to execute programs and facilitate phase gate exit readiness reviews.
Coordinate core team meetings and prepare program status reports.
Manage project success factors, including progress, schedule, budget, risks, and communication.
Act as a liaison between R&D, Operations, Marketing, and Quality for all assigned projects.
Foster a workplace culture of continuous improvement and lead process enhancement activities.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.
you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $119,700 - $186,600 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, usiness needs and market demand.
Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
LI-#RT1
$119.7k-186.6k yearly Auto-Apply 2d ago
Program Manager (PM)
Armada Ltd. 3.9
Remote program review director job
Job Description
Type: Full Time
Location: Remote, however, must live near any IRS location and be able to report on-site when needed.
Overtime Exempt: Yes
Reports To: ARMADA HQ
Security Clearance Required: N/A
************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
The Program Manager (PM) serves as the primary focal point and is responsible for overall program leadership, coordination, and execution of all contractor activities under the IRS HSPD-12 Credentialing Support contract. The PM ensures all operational, administrative, and reporting requirements in the PWS are met and provides oversight of credentialing site operations and contractor personnel.
Duties & Responsibilities:
The Program Manager (PM) shall:
Serve as the primary focal point and be responsible for all activities.
Attend ICAM task order meetings.
Attend ICAM meetings and document meeting minutes.
Minutes must include date, time, location, attendees, significant discussions, action items, and due dates.
The Program Manager (PM) shall manage support within the ICAM HQ Washington, DC office and coordinate activities with the on-site COR.
Manage contract registrar movement in the field and replacement of government-issued equipment.
Ensure credentialing site personnel are trained and complete the USAccess hands-on Registrar and Activator training.
The Program Manager (PM) will develop, maintain, and deliver project documents, including:
Work performed
Travel budget monitoring
Expenditure reporting
Weekly and monthly status reports
Other documents as assigned
The Program Manager (PM) shall prepare and provide a monthly list by name of Credentialing Specialists, including address, annual travel, time away from office, and dollar amount.
Meet with the COR for monthly ICAM Task Order Meetings.
Prepare and submit monthly progress reports reflecting work progress and expenditure status.
The Program Manager (PM) will ensure contractor team attends appropriate ICAM meetings and documents meeting minutes.
Prepare daily card actions report for each credentialing specialist and submit to ICAM COR next business day.
The Program Manager (PM) shall maintain a workforce management program showing all stations and the status of each credentialing specialist in real time.
Provide full program oversight, ensuring all credentialing sites are fully staffed and operational.
The Program Manager (PM) shall establish and maintain a complete Quality Control Plan (QCP)
Other duties as assigned in support of Program Management.
Knowledge, Skills, and Abilities
Extensive knowledge in Microsoft Applications: Access, Word, PowerPoint, SharePoint, and Excel.
Strong writing and communication skills.
Ability to work independently on assigned tasks.
Ability to coordinate with government personnel and field staff.
Analytical skills to monitor reports, staffing, and performance data.
Strong organizational skills to support multi-site operations.
Ability to manage schedules, travel monitoring, and expenditure reporting.
Attention to detail and ability to maintain accurate documentation.
Ability to work remotely but within proximity to any IRS site
Minimum/General Experience
Experience in program management, government contracting, or supporting large, nationally dispersed operations.
Familiarity with HSPD-12, credentialing operations, or ICAM environments preferred.
Project Management certification (PMP) preferred.
(Certifications in Project Management (PMP)
Minimum Education
High School Diploma or equivalent.
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$81k-117k yearly est. 4d ago
Program Manager - Remote opportunity with Travel required
Nti Connect 3.8
Remote program review director job
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary:
The Program Manager - Fiber Deployment is accountable for the end-to-end delivery of large-scale, high-count fiber optic programs supporting hyperscale data center buildings and multi-building campus environments. This role operates within highly structured, schedule-driven, and compliance-heavy environments where uptime, quality, and repeatability are critical.
The Program Manager serves as the single-threaded owner for execution across all fiber scopes-Inside Plant (ISP), Outside Plant (OSP), mass fusion splicing, testing, and acceptance-while maintaining strict adherence to hyperscale customer standards, change management processes, and reporting requirements.
Job Duties and Responsibilities:
Program Ownership:
Own full lifecycle delivery of fiber deployment programs from Pre-construction through turnover and final acceptance.
Manage multiple buildings, data halls, and campus segments concurrently under a unified program execution plan.
Act as the primary escalation point for schedule, cost, quality, safety, and performance risks.
Maintain strict alignment with hyperscale customer governance models, approval gates, and milestone-based delivery expectations.
Fiber Scope Execution (ISP & OSP):
Lead execution of high-count fiber installation, splicing, and testing, including:
288ct, 432ct, 864ct, 1728ct, 3456ct, and 6912ct fiber
ISP bulk fiber within white space, MMRs, telecom rooms, and backbone pathways
OSP campus fiber, sub-ducting, vault, handhole, and building entrance pathways
Mass fusion splicing and high-density enclosure builds
Pre-terminated fiber systems where required by customer standards
Ensure scope execution strictly follows customer specifications, drawings, standards, and sequencing requirements.
Coordinate installation and splicing activities to support phased turnovers, early access dates, and partial RFS milestones.
Testing, Documentation & Acceptance:
Oversee and validate fiber testing programs including:
OTDR testing
OLTS testing
Ensure test plans, methodologies, and thresholds align with hyperscale customer standards.
Manage compilation, review, and submission of test results packages, as-builts, and closeout documentation.
Drive timely resolution of deficiencies, punch-list items, and rework to achieve customer acceptance.
Schedule, Controls & Reporting:
Develop and maintain fully logic-linked schedules aligned to hyperscale master construction schedules.
Implement daily and weekly production tracking, including labor curves, productivity metrics, and earned value indicators.
Provide structured reporting aligned with hyperscale cadence:
Daily field updates
Weekly executive dashboards
Look-ahead schedules (2-6 week horizons)
Proactively identify critical path risks and implement mitigation strategies to protect RFS and turnover dates.
Material Procurement & Supply Chain Coordination:
Forecast and coordinate long-lead fiber materials, enclosures, consumables, and testing equipment.
Align material releases with approved designs, customer submittals, and construction sequencing.
Track material usage, constraints, and shortages across multiple buildings and phases.
Partner with procurement and logistics teams to support just-in-time delivery and minimize onsite congestion.
Financial Management & Commercial Controls:
Own program-level financial performance, including:
Budget adherence
Cost forecasting
Labor productivity tracking
Subcontractor cost management
Manage progress billing, milestone billing, and change order workflows in accordance with hyperscale contract structures.
Ensure billing accuracy, documentation completeness, and alignment with customer approval processes.
Support internal margin analysis, forecasting, and executive financial reviews.
Vendor & Subcontractor Management:
Select, onboard, and manage subcontractors supporting installation, splicing, and testing activities.
Enforce compliance with hyperscale safety, quality, badging, and site access requirements.
Monitor subcontractor performance, production rates, and adherence to scope and schedule.
Drive corrective action plans when performance deviates from expectations.
Customer & Stakeholder Engagement:
Serve as the primary interface with hyperscale customer representatives, GCs, and owner's teams.
Lead coordination meetings, progress reviews, risk discussions, and milestone alignment sessions.
Ensure transparent communication of risks, constraints, and mitigation strategies.
Build trusted relationships through consistent execution, predictable reporting, and proactive issue resolution.
Quality, Safety & Compliance:
Ensure all work complies with hyperscale customer standards, internal quality programs, and applicable codes.
Partner with Safety and Quality teams to enforce:
Site-specific safety plans
Method statements and JHAs
Quality inspections and audits
Support customer audits, readiness reviews, and turnover validations.
Required Qualifications:
Bachelor's degree in Construction Management, Engineering, Telecommunications, or equivalent experience.
7+ years of experience delivering fiber optic construction programs in data center or mission-critical environments.
Proven experience managing high-count fiber systems (288ct-6912ct) at scale.
Strong working knowledge of:
ISP and OSP fiber construction
Mass fusion splicing operations
OTDR and OLTS testing and interpretation
Demonstrated success managing multi-building or campus-wide programs.
Strong financial, schedule, and risk management capabilities.
Exceptional communication and executive-level reporting skills.
Preferred Qualifications:
Direct experience supporting hyperscale customers (Oracle, AWS, Microsoft, Meta, Google, etc.).
PMP or equivalent project/program management certification.
Experience working under GMP, milestone-based, or schedule-driven contract models.
Familiarity with hyperscale documentation, commissioning, and turnover processes.
Job Knowledge, Skills, and Abilities:
Single-threaded program ownership
Hyperscale execution discipline
Schedule certainty and risk mitigation
Financial and commercial rigor
Customer trust and accountability
Vendor performance management
Detail-oriented documentation and reporting
Work Environment:
Active data center and campus construction environments.
Significant travel based on program needs.
Extended hours and weekend work may be required to meet critical milestones.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
EEOC-Minority/Female/Disability/Veteran
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.
Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
$76k-119k yearly est. Auto-Apply 24d ago
Vendor Program Manager, Process Innovation
Alma International 4.4
Remote program review director job
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023.
Website Job Board Values Candidate Interview Guide ---
Vendor Program Manager, Process Innovation
We are looking for a mission-driven, high-impact team member who is passionate about making mental health more affordable and excited by the entrepreneurial challenge of scaling a Core Operations team. Today, our Process Innovation team acts as an internal consulting and implementation engine for our broader Insurance Ops organization. As a Vendor Program Manager, you will play a pivotal role in shaping how we stand up, manage, and scale our external partnerships. Reporting to the Sr. Director of Process Innovation, you will oversee the day-to-day management of our largest vendor, manage the broader Ops vendor portfolio, and lead strategic projects or incident responses. You will ensure consistent, high-quality experiences for our providers and clients while continuously optimizing workflows for our internal teams.
The ideal candidate is a creative problem-solver with exceptional program management skills. You thrive in cross-functional environments and can seamlessly translate high-level strategic initiatives into actionable, detail-oriented plans.
What you'll do: This role balances two core pillars: building the foundational infrastructure for vendor management and executing day-to-day performance oversight.
Program Architecture:
Build the Ops vendor management program from the ground up, designing frameworks and SOPs to source and assess vendors, monitor usage, performance, ROI, SLAs, and renewals
Performance Management, Optimization and Governance:
Lead oversight for third-party service partners, ensuring strict alignment with KPIs, SLAs, and contractual obligations
Analyze vendor data and financial performance to identify trends, surface insights, and drive continuous improvement
Hold ongoing QBRs, retros, and standing check-ins to ensure vendors are performing
Procurement + Contract Renewals:
Support teams in evaluating (or re-evaluating) the ideal vendors, creating templates and repeatable processes to ensure we are bringing on the best vendors, under the right terms, and proactively renewing or discontinuing vendors based on performance
Partner with Finance, InfoSec, and Legal to manage renewals and ensure all vendors meet our rigorous compliance and security standards
Program Management:
Own and run ops' BPO relationship; coordinate staffing levels, manage escalation, resolve performance issues, and foster collaborative partnerships between our BPO and our delivery teams.
Collaborate with Delivery, IT, Compliance, and Finance to implement vendor enhancements and limit disruptions caused by vendors
Agile Project Leadership:
Drive strategic project management for critical escalations, business-driven incidents, or high-priority special projects.
Who you are:
You have 4-6 years of experience in Business Operations or Program Management, ideally within healthcare, revenue cycle management (RCM), or high-growth startup environments.
You bring 2+ years of direct experience in BPO vendor management, including a proven track record of executing vendor RFPs and managing vendor portfolios of 10+ vendors.
You have demonstrated experience building vendor management programs from scratch and scaling them to maturity
You possess strong analytical skills and the ability to translate complex data into actionable program recommendations.
You are a skilled communicator who can influence cross-functional stakeholders and external partners at all levels.
You are relentlessly organized, with a meticulous eye for detail and a knack for managing complex, moving parts.
You have experience working with contract platforms, project management tools (such as Asana), and AI to streamline the work involved in managing vendors
Benefits:
We're a remote-first company
Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (ADP)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Aetna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
12 paid holidays and 1 Alma Give Back Day
Flexible PTO
Salary Band: $110,000 - $157,000
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
$45k-80k yearly est. Auto-Apply 2d ago
Health Program Manager 2
Arizona Department of Administration 4.3
Remote program review director job
DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
Health Program Manager 2
Job Location:
COMPREHENSIVE HEALTH PLAN
3003 N Central Ave Phoenix, AZ 85012
Posting Details:
Salary: $29.4778 HRLY/$61,313.82 Salary
Grade: 21
Closing Date: February 8, 2026
Job Summary:
This position coordinates and performs care management duties in relation to the Department's System of Care program (SOC); a statewide, integrated (physical health and behavioral health) health care management system within the Department of Child Safety Comprehensive Health Plan (DCS CHP). This position also identifies and initiates opportunities to enhance quality in providers and provider network in pursuit of the Arizona Twelve Principles for children involved with AZ Department of Child Safety.
Job Duties:
Performs Care Management activities for children involved DCS with complex physical and health care presentations which includes technical assistance and advocacy for systems of physical and behavioral health care delivery and DCS processes (i.e. Courts, Caregivers). Documents efforts.
Serves as a field accountability partner to DCS CHP's managed care organization (MCO) partner in child-specific and system related functions to improve health care outcomes for children in care including, but not limited to, Child and Family Team (CFT) fidelity, care coordination and other performance management activities.
Develops and maintains professional relationships among system stakeholders with efforts focused toward identifying child-specific and system oriented enhancements to improve health care to children served by DCS.
Maintains up-to-date knowledge of Arizona Health Care Cost Containment System (AHCCCS), DCS and DCS CHP policies and procedures and participates in data-driven performance management to advise quality and network activities.
Participates in activities beyond regular work hours on a rotational basis; handle incoming telephonic inquiries from members, providers, caregivers and DCS staff during off hours.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Applicable laws and regulations, government (Medicare, Medicaid, Supplemental Security Income (SSI), and Social Security Disability Insurance (SSDI) and insurance benefits including AHCCCS Medical Policy and Contractors Operations Manuals
New regulations on federal, state and local levels as well as practice guidelines and standards of practice
Skills in:
Assessing, determining, and evaluating appropriate disposition and making independent judgments based on critical thinking skills and expertise
Professional behavior, promoting cooperation and team building
Communicating effectively and professionally using all modalities i.e. technology, written letter, and verbal with both providers and caregivers in a way that is both clear and concise
Ability to:
Maintain and manage caseloads working independently with minimal direction
Anticipate and organize work flow
Work with a high volume caseload, deal effectively with rapidly changing priorities
Follow through on responsibilities
Selective Preference(s):
N/A
Pre-Employment Requirements:
Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
(Arizona Administrative Code Revised 1/29/2020)
Bachelors degree in counseling, social work, psychology, or related field and at least two years of health care advocacy through the child and family team process, developmental or physical health providers or systems including managed care or child welfare system required.
The ability to secure and maintain clearance from the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
$29.5 hourly 3d ago
Program Manager
Novalink Solutions LLC 3.1
Program review director job in Columbus, OH
Job Description:
Manages assigned IT project(s), that covers all phases of project management. The primary stakeholders associated with the IT project(s) are management, staff and/or end users.
Defines IT project requirements, quality standards and timelines; determines and evaluates risks that may affect IT project; defines specific activities to be performed to produce IT project deliverables; evaluates deliverables and ensures IT project is ready to move on to its next phase; addresses any problems found in testing; ensures scheduled time frames are met; reports on delivery problems and provides performance data; provides regular progress reports; determines and evaluates testing.
Meet with stakeholders to determine needs and expectations. Maintains regular contact with stakeholders to review applications and obtain feedback. Manages and approves changes within assigned IT project(s). Attends meetings, directs professional and/or technical staff
RequirementsSkill
Required / Desired
Amount
of Experience
Experience in IT Project Management
Required
6
Years
Experience with Agile IT projects
Required
6
Years
Experience in using Microsoft Office apps: SQL, PowerPoint, Excel and Word
Required
6
Years
Proven analytical, planning, problem solving, and decision-making skills
Required
6
Years
Experience in using Azure DevOps and GIT
Required
6
Years
$68k-108k yearly est. 22d ago
Agile Program Manager
Digital Charter Inc. 4.3
Remote program review director job
Job DescriptionDescription:
Digital Charter is searching for an experienced Agile Program Manager for a full-time remote position. The ideal candidate will have a strong background in Agile methodologies, project governance, and portfolio reporting. This role involves establishing and maintaining enterprise Agile methodology standards, ensuring data quality in project tracking, and delivering executive-level portfolio insights.
The starting salary for this position is $125,000.
*This is an ongoing positional requirement for multiple proposal efforts. Based on the Client's final determination of requirements, if a role becomes available that matches your qualifications, a recruiter may reach out.
Requirements:
Essential Duties and Responsibilities:
Provide Agile governance and program management support with a focus on enterprise governance, data quality assurance, and portfolio-level reporting.
Design, document, and maintain a standardized Agile methodology, including defined artifacts, ceremonies, work definitions, estimation criteria, and a formal cadence for updates with version control.
Implement and maintain standardized Agile metrics derived from Jira to ensure accuracy, traceability, and auditability, covering delivery, sprint, predictability, and quality indicators.
Maintain a comprehensive metrics definition catalog detailing formulas, field requirements, inclusion/exclusion rules, and governance processes for updates.
Conduct Agile assurance and data quality reviews to ensure consistent Jira configuration and proper artifact execution - including checks on backlog integrity, sprint hygiene, workflow adherence, and estimation practices.
Support a documented OCIO exception process to handle approved deviations from standard Agile practices.
Deliver executive-level portfolio reporting and dashboards tailored to OCIO governance forums, providing early warning indicators, cross-program analysis, and trend insights.
Qualifications
Required:
Bachelor's degree in Business, Information Technology, or a related field (required).
Minimum 5 years of experience in Agile project management, program governance, or a related role.
Experience with Agile frameworks (e.g., Scrum) and tools like Jira for project tracking and metric analysis.
Demonstrated ability to develop and enforce Agile methodologies and metrics at an enterprise level.
Excellent data analysis and reporting skills, with experience delivering executive-level portfolio dashboards.
US Citizenship is required for this position due to government contract requirements and the need for a Public Trust security clearance.
Preferred:
Professional certifications such as PMP, Certified Scrum Master (CSM), or other Agile-related credentials
Key Soft Skills:
Communication: Excellent written and verbal communication skills
Initiative: Proactive & Self-Motivation
Attention to Detail: Commitment to accuracy and high-quality work
Team Collaboration: Ability to work effectively in cross-functional teams
Customer-Focus: Commitment to Service Excellence
Work Experience:
At least 5 years of relevant work experience in Agile project management, project governance, or a similar field is required.
Education:
Bachelor's Degree in Business Administration, Information Technology, or a related field is required.
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan (401(k), etc.)
Paid time off (vacation, sick leave)
Employer-sponsored STD, LTD, and Life Insurance.
Equal Employment Opportunity (EEO)
Digital Charter is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Digital Charter:
Digital Charter is an SBA 8(a) certified, minority-owned business specializing in IT modernization for federal and enterprise clients. We deliver technology-forward solutions that empower organizations to transform legacy systems, streamline operations, and meet evolving mission demands.
Our core capabilities include:
IT Modernization and Digital Transformation
Automation and Workflow Optimization
Cybersecurity and Compliance
Data Analytics and AI Integration
Agile Program and Project Management
We take pride in delivering measurable results through cutting-edge technology, collaborative partnerships, and a commitment to excellence. Guided by our values of integrity, innovation, and impact, we help clients solve complex challenges with clarity and confidence.
Our Core Values:
Excellence & Integrity: Driven by our core values of excellence, integrity, action, and commitment, we ensure predictable and exceptional outcomes.
Innovation: Our relentless pursuit of growth inspires solutions that consistently surpass expectations.
Transparency: Our steadfast integrity fosters trust and transparency in every engagement.
Action-Oriented: Through decisive action, we transform vision into reality, helping organizations overcome challenges and achieve progress.
Commitment to People: Our unwavering commitment to process and people ensures promises are fulfilled, empowering organizations to thrive with confidence and resilience.
We take pride in delivering measurable results through cutting-edge technology, collaborative partnerships, and a commitment to excellence. Guided by our values of integrity, innovation, and impact, we help clients solve complex challenges with clarity and confidence.
Ready to make an impact? Join our team today!
Disclaimer:
This job posting is intended as a general guide and may be subject to change.
Digital Charter reserves the right to modify job duties and responsibilities as needed.
$125k yearly 5d ago
Memory Care Program Manager
Brookdale 4.0
Program review director job in Groveport, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.
Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community.
A Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting is required.
Brookdale is an equal opportunity employer and a drug-free workplace.
$69k-109k yearly est. Auto-Apply 9d ago
Hybrid Electric Program Manager - Turbogenerator Proof Products
GE Aerospace 4.8
Remote program review director job
Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.
The Hybrid Electric Program Manager - Turbogenerator Proof Products is a commercial business leadership role responsible for executing a joint technology development program. This role serves as a vital connection between the Electrical Power and Defense Engines businesses as well as with an external development partner (BETA Technologies and/or others) and is focused on leading the development of a turbogenerator proof product team through Tollgate 1 to 3.
GE Aerospace Electrical Power focuses on designing, manufacturing, and delivering advanced electrical power systems for aerospace applications. These systems are critical for powering aircraft, enabling efficient operation, and supporting the growing demand for electrification in aviation. GE Aerospace's electric power solutions are engineered to meet the highest standards of safety, quality, reliability, and performance, ensuring seamless integration into modern aircraft platforms.
Key areas of focus include power generation, distribution, conversion, and management systems tailored for commercial, military, and business aviation. GE Aerospace leverages cutting-edge technology, lean manufacturing principles, and decades of expertise to drive innovation in electrical power systems, supporting the industry's transition toward more sustainable and energy-efficient aviation solutions.
Job Description
Roles and Responsibilities
* Lead turbogenerator proof product team through Tollgate 1 to 3, including product demonstration on flight aircraft
* Establish and lead the execution of a cross-business (Electrical Power and Engines) program plan
* Create and manage budget & financial forecasts in alignment with approved funding allocation
* Lead the proof-product through Capital Council, Deal Review, and other top-level business approval processes
* Partner with internal and external engineering development teams to execute NPI objectives
* Establish Supply Chain manufacturing strategies required for potential product launch and at-scale production capability
Required Qualifications
* Bachelor's degree in Engineering, Business, or related field from an accredited college or university
* Minimum of 10 years of experience in product development and/or program management leadership roles
Additional Information
* This position requires U.S. citizenship status
* Ability and willingness to travel based on business needs
* No fully remote option available
Desired Characteristics
* Master's degree in Business Administration (MBA) or related business degree
* Strong oral and written communications skills
* Demonstrated ability to communicate effectively with all levels of internal and external organization
* Strong interpersonal and inclusive leadership skills
* Strong conflict resolution skills strong business and financial acumen
* Demonstrated ability to analyze and resolve problems
* Demonstrated ability to lead programs / projects.
* Ability to document, plan, market, and execute programs
* Established project management skills
* Proficiency with project / program management tools, processes, and earned value management
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance that begins on the first day of employment
* Permissive time off policy for newly hired employees
* Generous 401(k) plan
* Tuition Reimbursement
* Life insurance and disability coverage
* And more!
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
$84k-112k yearly est. Auto-Apply 22d ago
Program Manager (Remote Flash)
Caterpillar 4.3
Remote program review director job
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
The Connectivity & Service Solutions Division is seeking a program manager to drive the continued development of the Remote Service solution (Over-the-Air / OTA), specifically, in the area of Remote Software Updates (Remote Flash).
Caterpillar and Cat dealers provide customers with excellent technology offerings and premium service. Depending on the product configuration and service choices, Remote Service empowers them with a suite of capabilities including remote software updates, remote diagnostics, and remote service tests
Responsibilities
* Gathering and analyzing user/client requirements to create the software requirements specification (SRS) document.
* Ensure that the team is consistently receiving feedback from leadership, the business team, and customers to prioritize new features and improvements
* Negotiate team deliverable commitment versus NPI request
* Build strong relationships with peers in cross-functional teams
* Gathering and analyzing user/client requirements to create the software requirements specification (SRS) document.
* Collaborate with NPI teams and shareholders to get Product Vision, Strategy and Product Roadmap
* Serve as liaison between NPI Technical team and Delivery teams
* Working with NPI Tech leads to document features with detailed use cases, capabilities and functional requirements
* Work with product architects to break high-level requirements down into clear, achievable features that drive customer value
* Apply Agile principles to slice feature for prioritizing work by value,
* Demonstrate feature deliverables to stakeholders
* Manage product backlogs for multiple development teams
Skill Descriptors
* Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
* Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
* Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.
* Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
* System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Top Candidates Will Have:
* Requires a degree in an accredited Electrical or Computer Engineering or Computer Science curriculum.
* Typically have 10+ years of experience in embedded software systems
* Extensive experience with remote software update systems and processes and Over the Air (OTA) technologies.
Additional Details:
* This position requires the candidate to work full-time at the Mossville, IL office.
* Domestic relocation assistance is available for this position.
* Visa sponsorship is NOT available with this position.
#LI
Summary Pay Range:
$147,760.00 - $221,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* Medical, dental, and vision benefits*
* Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
* 401(k) savings plans*
* Health Savings Account (HSA)*
* Flexible Spending Accounts (FSAs)*
* Health Lifestyle Programs*
* Employee Assistance Program*
* Voluntary Benefits and Employee Discounts*
* Career Development*
* Incentive bonus*
* Disability benefits
* Life Insurance
* Parental leave
* Adoption benefits
* Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 27, 2026 - February 3, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$147.8k-221.6k yearly Auto-Apply 2d ago
Get Connected Program Manager
Franklin County, Oh 3.9
Program review director job in Columbus, OH
Position Description Overview The mission of Mental Health America of Ohio (MHAOhio) is to transform how people think about mental illness, make it easier to get help and give people the support they need to get better and stay better. Our guiding principles include responsibility, respect, caring, expertise, trust, communication, emotional health and equity.
We are committed to recruiting and continually cultivating a diverse and inclusive workplace.
Supervision Reports to the Get Connected ProgramDirector Schedule Work hours are generally 8:30 am - 5:00 pm Monday through Friday, flexible based on work demands and in consultation with supervisor, 40 hours per week.
This is a full-time, exempt position.
Some weekend and evening hours required for support group coverage.
Job Duties Collaborate with the Get Connected Team in managing the daily operational elements of the Get Connected (GC) Program · Assist and advocate for GC program participants who utilize mental health and/or substance use services and their families in understanding their rights and responsibilities • Provide phone-based information and referral services for individuals/family members navigating the mental health, substance use, and other systems that impact their recovery.
o Provide support, navigation and resources to individuals who the local behavioral health system might overlook due to transitions, shifting circumstances in service providers or other situations o Serve as a third-party intermediary for program participants who are hesitant to use their providers' grievance procedures o Manage and regularly update the GC provider directory and outreach to new referral sources to develop community partnerships • Assist GC Senior Program Manager with the management of Support Group programming o Fill in group facilitator gaps as needed for in-person and online support groups • Collaborate with the GC Team in the continuous updating/development of program policy and procedure manuals for GC and Support Group services • Assist in the development of GC Program and Support Group marketing materials • Liaise with community provider agencies and programs to enhance the referral base for GC and coordinate incoming opportunities for community outreach and education• Work in collaboration with the programdirector to develop funding proposals and provision and interpretation of reporting data • Balance individual daily client workload with other job responsibilities in accordance with programmatic policies and procedures • Other duties, within reason and scope of the position's primary duties, may be assigned after consultation with employee and supervisor.
Benefits 80% employer-covered medical, dental, and vision insurance policies starting 30 days after hire 100% employer-paid life insurance policy starting 6 months after start date Access to a 403B plan Mileage and phone reimbursement (where applicable) Agency-paid professional development (up to a certain amount) 12 days of accrued, paid vacation time and 12 days of accrued, paid sick leave 11 paid holidays; 2 paid personal days; 5 paid mental health days available to use as needed; 1 paid daily self-care hour Additional PTO for bereavement (up to 5 days) and parental leave (9 weeks) Salary $48,000-$52,000 per year.
Salary commensurate with experience and other qualifications Qualifications Required Bachelor's degree in an applicable field At least 2 years experience working in the mental health or SUD field The ability to work effectively with diverse people and communities, contribute to a collaborative team and be people-centric Strong mediation, negotiation, and de-escalation skills Strong oral and written communication skills Comfort and experience in phone-based direct service with individuals who may be escalated Valid driver's license or means of transportation Preferred At least 5 years experience working in the local mental health/SUD system in Central Ohio Clinical assessment skills and experience Program development skills Client rights and/or advocacy background Proficient with database management and Microsoft Office products, preferably in mac OS To apply for this position, please email your resume and cover letter to Hiring@MHAOhio.
org.
$48k-52k yearly 30d ago
PROGRAM MANAGER-SON
Uab 4.2
Remote program review director job
PROGRAM MANAGER-SON - (T232844) Description The University of Alabama at Birmingham (UAB) seeks a PROGRAM MANAGER-SON to work under general supervision, the Program Manager (PM) supports the Project Director and orchestrates day-to-day operations for the UAB Rural Maternity and Obstetrics Management Strategies (R-MOMS) program.
The PM coordinates multi-partner activities across the Alabama Department of Public Health (ADPH) districts; manages governance processes and meeting cadences; advances partner onboarding and agreements (MOUs/DSAs); supports deployment of maternal health services and leads data and reporting workflows.
Responsibilities include logistics, budgeting support and reconciliation, procurement, materials development, communications, and compliance (HIPAA/IRB).
Monitors and reports grant activities in accordance with the RMDC work plan and deadlines.
The PM maintains audit-ready documentation and prepares routine sponsor (e.
g.
, HRSA) reports.
This is not a remote position.
After 6 months, there is an option for 1 day/week remote work.
RESPONSIBILITIES:1) Program Operations & Logistics• Stand up and maintain weekly internal huddles; develop agendas, minutes, decisions, and action logs.
• Manage calendars, meeting logistics, and documentation for RMOMS meetings.
• Coordinate travel and reimbursements; handle procurements and requisitions in alignment with sponsor and university policy.
• Maintain a central repository (e.
g.
, Teams/SharePoint) with version control for all program artifacts.
2) Partnerships, Governance & Agreements• Manage partner onboarding, contact lists, and the MOU/DSA pipeline; coordinate with community partners to secure timely signatures.
• Support drafting, review, and implementation of R-MOMS governance artifacts (MOUs, DUAs, and SOPs), including meeting cadence, voting, and quorum processes.
• Plan and execute orientation sessions for consortium and clinical partners; maintain attendance and training records.
3) Data, Evaluation & Reporting• In coordination with the evaluation personnel, design of the minimum dataset (services, referrals, outcomes) and the data flow across UAB/ADPH/partners; support repository build and pilot testing.
• Schedule and document data quality checks (completeness, accuracy, timeliness); maintain data dictionaries and update schedules.
• Assist the Project Director with preparing monthly/quarterly dashboards and narrative summaries; compile sponsor reports (e.
g.
, HRSA quarterly/annual), ensuring timely submission and PD review/approval.
• Support IRB submissions as needed and shepherd data-sharing agreements through legal/IT review.
4) Service Integration & Referral Workflows• Coordinate cross-organization workflows among NFP of Greater Alabama, Mobile Health Services, and community partners; maintain quick-reference guides and named points-of-contact.
• Track adoption, throughput, and feedback; facilitate rapid-cycle improvements in referral and follow-up processes.
• Organize outreach calendars and community engagement events in collaboration with partners.
5) Fiscal Stewardship & Compliance• Assist with budget tracking and reconciliation; monitor allowability, spending forecasts, and variance explanations; maintain audit-ready files.
• Prepare and route purchase orders, contracts, and vendor payments per policy; coordinate travel authorizations and reimbursements.
• Ensure adherence to University and sponsor policies; uphold HIPAA/FERPA requirements and maintain participant confidentiality and data security.
• Maintain a risk/issue log; escalate barriers promptly and document resolutions.
6) Communications & Materials• Draft project briefs, partner updates, orientation materials, and slide decks; maintain a shared style and file-naming convention.
• Support abstracts, presentations, and publications developed by the project team.
• Serve as a professional, responsive point-of-contact for partners, stakeholders, and vendors.
7) Other Duties• Perform other related duties as directed to support the missions of the School of Nursing and the R-MOMS program.
(Annual Salary: $45,395 - $73,770) Qualifications Bachelor's degree in a related field public health, nursing, health administration, social work, or a closely related field and three (3) years of related experience required.
Work experience may NOT substitute for education requirement.
Master's degree preferred and at least three (3) years of progressively responsible program or project coordination experience in health, public health, or community-based initiatives, ideally on HRSA or state-funded projects.
Should demonstrate the ability to facilitate multi-stakeholder meetings, develop SOPs, and manage MOUs and other agreements.
Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams/SharePoint) is required, along with comfort using project tools such as Smartsheet or Asana and data tools such as REDCap or Qualtrics.
Strong analytic skills, including pivot tables and charts, and experience producing concise dashboards; SPSS or other analytic software experience is not required but beneficial to role.
Excellent written and verbal communication, interpersonal effectiveness, organization, time management, attention to detail, and initiative are expected.
Candidates must understand HIPAA and human-subjects protections and be able to complete CITI training within (30) days of hire.
They must have a valid driver's license and be able to travel across rural Alabama (up to approximately 35%).
Preferred applicants will have experience in maternal-child health and/or rural health systems; familiarity with ADPH operations, Medicaid referral and reimbursement pathways, mobile health services, and nurse home-visiting programs (e.
g.
, NFP); and a track record of preparing federal or state grant reports and maintaining audit-ready documentation.
Success in this role requires equity- and community-centered practice with cultural humility; strong stakeholder engagement and relationship management; systems thinking and continuous quality improvement; data-informed decision-making and problem solving; and consistent professionalism, accountability, and ethical conduct.
Ethical conduct is a fundamental expectation for every UAB community member.
All employees must abide by the standards of behavior outlined in the UAB Enterprise Code of Conduct and complete required training upon hire.
Behaviors inconsistent with the Code may result in appropriate consequences.
All duties will be conducted in compliance with University and sponsor policies and applicable laws and regulations, including HIPAA/FERPA and human-subjects protections.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status.
As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates.
Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.
The Title IX notice of nondiscrimination is located at uab.
edu/titleix.
Primary Location: UniversityJob Category: Clerical & AdministrativeOrganization: 343007000 Nursing Acute, Chronic & Continuing CareEmployee Status: RegularShift: Day/1st ShiftWork Arrangement (final schedule to be determined by the department/hiring manager): Onsite
$45.4k-73.8k yearly Auto-Apply 12h ago
NETA Certifications Program Manager
Vertiv 4.5
Program review director job in Westerville, OH
The NETA Certifications Program Manager is responsible for building and delivering electrical certification learning and lab exercises, as well as developing solutions that support Vertiv Service Offerings from Electrical Reliability Services (****************************** and High Voltage Maintenance (******************************** This role contributes to the Americas Services Training team and technical services curriculum by creating, curating, and delivering learning assets in multiple formats. Additionally, the role involves building learning and certification support paths that align with electrical certification programs such as NETA I, II, III and IV. The Program Manager will partner with Vertiv's Technical Training managers and Service teams to create relevant and impactful training that maps to certification paths, driving adoption and business results.
RESPONSIBILITIES
Oversee the design, development and delivery high-profile, high-impact Services training programs delivered in multiple modes - instructor-led and virtual workshops, train-the-trainer, self-paced online courses and videos, and technical solution lab exercises.
Collaborate with program managers, instructors, and subject matter experts to create high-quality performance support materials, courses, content, and programs that align with the goals of the stakeholders.
Create, manage, and deliver engaging training across multiple mediums while accommodating multiple learning styles.
Integrate adult learning theory best practices into course development.
Model exceptional customer service, teamwork, and professionalism in the development/maintenance process.
Interact with the business and other team members in response to inquiries, concerns, and requests regarding distance education courses and issues.
Understand and define target associate personas to deliver instruction that resonates with the audience.
Produce courses on time and in alignment with the overall learning strategy.
Design and implement Kirkpatrick evaluations.
Ensure that our vision and mission are reflected in all aspects of the learner experience.
QUALIFICATIONS
Bachelor's degree in Electrical Engineering and NETA certification preferred.
Experience with adult learning and instructional design in the electrical industry considered.
5+ years' proven project management skills including planning work, prioritizing and managing details, keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines.
Excellent verbal, written, interpersonal communication abilities including collaborating with subject matter experts, global stakeholders, and managers to transfer knowledge.
Experienced facilitator and coach with expert skills in virtual and online delivery methods, including media and video.
Excellent oral and written communication skills, paired with sound business judgment.
Preferred experience with using training development tools such as Articulate Rise, Opus, UPK, WalkMe, Adobe Storyboard, Venngage, Vyond.
Preferred experience using Docebo or other industry leading Learning Management Systems
Demonstrated ability to thrive in a fast-paced, ambiguous, deadline-oriented, global work environment.
Sound understanding of adult learning theory and models (ADDIE).
Passion and interest in developing people.
PHYSICAL & ENVIRONMENTAL DEMANDS
No Special Physical Requirements
TIME TRAVEL REQUIRED
25%
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry
and
the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
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. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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