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Psychiatric nursing assistant vs patient services assistant

The differences between psychiatric nursing assistants and patient services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-3 months to become both a psychiatric nursing assistant and a patient services assistant. Additionally, a patient services assistant has an average salary of $33,879, which is higher than the $30,184 average annual salary of a psychiatric nursing assistant.

The top three skills for a psychiatric nursing assistant include patients, mental health and vital signs. The most important skills for a patient services assistant are patients, customer service, and patient care.

Psychiatric nursing assistant vs patient services assistant overview

Psychiatric Nursing AssistantPatient Services Assistant
Yearly salary$30,184$33,879
Hourly rate$14.51$16.29
Growth rate9%9%
Number of jobs181,338273,881
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 26%
Average age4242
Years of experience33

What does a psychiatric nursing assistant do?

Psychiatric Nursing Assistants require the ability to carry out individual patient treatment programs, as well as verbalization of patients' needs, clear and concise communication of information, and ensuring patient safety and well-being. Paying out at around $26K per year, this position requires no formal education outside of a diploma or GED, but postsecondary courses in psychology may help. Those who choose this career will be called on to assist mentally impaired or emotionally disturbed patients under nursing or medical staff direction, assist patients with their daily living activities, lead them to and from examinations and treatment, and restrain patients who become violent.

What does a patient services assistant do?

A patient services assistant is responsible for handling initial patients' assessments by scheduling appointments. They also are responsible for processing patients' referrals to the appropriate medical professional and admission payments, validating health insurance details, recording patient's information on the database, and assessing medical history and related health information. A patient services assistant also responds to the patients' inquiries and concerns, provides health services recommendations, and processes medical procedures. A patient services assistant must have excellent communication and time-management skills and the ability to perform administrative and clerical tasks as needed.

Psychiatric nursing assistant vs patient services assistant salary

Psychiatric nursing assistants and patient services assistants have different pay scales, as shown below.

Psychiatric Nursing AssistantPatient Services Assistant
Average salary$30,184$33,879
Salary rangeBetween $22,000 And $40,000Between $24,000 And $46,000
Highest paying CityOlympia, WASan Mateo, CA
Highest paying stateWashingtonCalifornia
Best paying companyMaine Health/maine Mental Health PartnersAdobe
Best paying industryHealth CareGovernment

Differences between psychiatric nursing assistant and patient services assistant education

There are a few differences between a psychiatric nursing assistant and a patient services assistant in terms of educational background:

Psychiatric Nursing AssistantPatient Services Assistant
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 26%
Most common majorPsychologyNursing
Most common college--

Psychiatric nursing assistant vs patient services assistant demographics

Here are the differences between psychiatric nursing assistants' and patient services assistants' demographics:

Psychiatric Nursing AssistantPatient Services Assistant
Average age4242
Gender ratioMale, 41.7% Female, 58.3%Male, 18.2% Female, 81.8%
Race ratioBlack or African American, 16.8% Unknown, 4.8% Hispanic or Latino, 20.8% Asian, 7.3% White, 49.4% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between psychiatric nursing assistant and patient services assistant duties and responsibilities

Psychiatric nursing assistant example responsibilities.

  • Prioritize and utilize therapeutic communication and CPI skills to diffuse and manage difficult situations.
  • Assist with therapeutic rehabilitation while implementing proper PMAB.
  • Make sure the client is bathing, eating, and other ADL's properly.
  • Hold EMT and CPR certifications.
  • Keep compliance of client rights and HIPPA privacy laws.
  • Maintain certification of CPR, mandatory reporting of patent abuse.
  • Show more

Patient services assistant example responsibilities.

  • Conduct and facilitate PCA lead group activities as scheduled
  • Assist patients with daily care needs such as ADL's, mobility assistance, nutritional support, and emotional support.
  • Assist the MD during clinic by taking vitals on patients, running EKG's, handling medication reviews/refills.
  • Perform food, bed and bath needs as well as colostomy and catheter care.
  • Experience with patents ranging from ambulatory to immobile, specializing in Alzheimer and dementia patients.
  • Assist PT/OT to provide therapy and cue's on how to ambulate during and after surgery.
  • Show more

Psychiatric nursing assistant vs patient services assistant skills

Common psychiatric nursing assistant skills
  • Patients, 17%
  • Mental Health, 12%
  • Vital Signs, 8%
  • CPR, 7%
  • Direct Supervision, 7%
  • Patient Care, 6%
Common patient services assistant skills
  • Patients, 38%
  • Customer Service, 9%
  • Patient Care, 9%
  • Vital Signs, 6%
  • CPR, 3%
  • Medical Terminology, 3%

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