Quality assurance lead jobs in Baton Rouge, LA - 35 jobs
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QA/QC IV
Brown & Root Industrial Services 4.9
Quality assurance lead job in Baton Rouge, LA
Inspects accepts and/or rejects work performed in compliance with applicable codes and specifications. RESPONSIBILITIES - Understanding and working knowledge of the company quality control program, company standards, procedures and codes. - Performs audits to ensure compliance
- Completes records, maintains tools and equipment, and performs various clean-up and housekeeping activities.
- Responsible for observing and complying with all safety and project rules, including wearing required personal safety equipment. Performs other duties as required
$33k-62k yearly est. 3d ago
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SAP Test Lead
Cayuse Holdings
Quality assurance lead job in Baton Rouge, LA
**Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision.
**Responsibilities**
**Key Responsibilities:**
+ Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression).
+ Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases.
+ Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance.
+ Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan.
+ Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues.
+ Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams.
+ Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact.
**Qualifications**
**Required Skills & Qualifications:**
+ **Experience** :
+ Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC).
+ Experience working in Agile, Waterfall, and hybrid methodologies.
+ **Technical Knowledge** :
+ Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus.
+ Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager).
+ Hands-on experience with performance testing frameworks/tools.
+ **Soft Skills** :
+ Excellent leadership, communication, and stakeholder management skills.
+ Strong analytical, problem-solving, and decision-making abilities.
+ Strong organizational and project management skills.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._
**Pay Range**
USD $55.00 - USD $65.00 /Hr.
Submit a Referral (**************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _2025-3043_
**Category** _Information Technology_
**Position Type** _Independent Contractor_
**Remote** _Yes_
**Clearance Required** _None_
$55-65 hourly 60d+ ago
Quality Assurance (Automation) Tester
Govcio
Quality assurance lead job in Baton Rouge, LA
GovCIO is currently hiring for a **Quality Assurance (Automation) Tester** to do full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion.
+ Consults with the development and/or requirements team to coordinate and test applications.
+ Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures.
+ Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests.
+ Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics.
+ Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically.
**Qualifications**
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
+ Solid understanding of **Agile/scrum** software development and release process.
+ Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system.
+ **Write Java code** to automate the test of business layer or data layer applications.
+ Core Java skills, **write code using Selenium** and Java.
+ **Proficiency with SQL queries** and solid understanding of backend systems.
+ Solid understanding of implementation of Selenium **BDD** **framework** .
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Design and develop UI automation framework to support complex applications.
+ Expertise with service-oriented architecture and REST APIs.
+ Test system changes to prepare for production deployment.
+ Execute test plans, scenarios, scripts, or procedures.
+ Document software defects and report defects in JIRA.
+ Perform functional, non-functional, System integration and regression testing.
+ Experience with cloud systems like Azure.
+ Proven experience with Version control systems such as GitHub & Git.
+ Maintain and update automation code with new release of the application.
+ Solid understanding of implementation of Selenium BDD framework.
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Experience with application monitoring systems like DataDog, Splunk etc.
+ Excellent communication skills.
+ Must be a team player.
Clearance Required: Must be able to acquire EEOC Public Trust
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $100,000.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**********************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2026-7391_
**Category** _Software Engineering Services_
**Position Type** _Full-Time_
$100k-110k yearly 6d ago
Quality Assurance Analyst
Psi Services 4.5
Quality assurance lead job in Baton Rouge, LA
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$56k-79k yearly est. 40d ago
JM Test Systems Application
Jm Test Systems 4.0
Quality assurance lead job in Baton Rouge, LA
←Back to all jobs at JM TEST SYSTEMS LLC JM Test Systems Application
Join Our Talent Pool at JM Test Systems!
At JM Test Systems, we're always looking for passionate, motivated individuals to join our team. While you might not see the perfect position available right now, we encourage you to submit your application for future opportunities. As our company continues to grow and expand, we're constantly looking for talented professionals in a variety of fields.
Why JM Test Systems?
Growth Opportunities: We are a rapidly growing company with a commitment to helping our employees develop their skills and advance their careers.
Inclusive Work Environment: Join a supportive and dynamic team where your contributions are valued.
Comprehensive Benefits: We offer competitive benefits packages, including medical, dental, vision, 401k, paid time off, and more.
Stability & Security: With our strong industry presence and reputation, you'll be joining a company that offers long-term career stability.
What We're Looking For: We're looking for individuals with a variety of skills and backgrounds to fill potential positions, including but not limited to:
Customer Service
Technical & Mechanical Roles
Administrative Support
Operations & Warehouse Staff
Sales & Marketing
Other Support & Entry-Level Roles: Various positions that support daily operations and provide valuable learning opportunities for individuals starting their career.
Qualifications:
Education: Varies by role; generally, a high school diploma or equivalent is required.
Skills: Depending on the position, skills may include strong communication, attention to detail, technical abilities, and problem-solving capabilities.
Experience: We welcome applicants at all levels. Prior experience may be required for some roles, while training is provided for others.
Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities.
Ready to Apply? Even if we don't have the perfect job for you right now, we'd love to hear from you! Submit your general application today, and our team will keep your resume on file for future openings.
We look forward to hearing from you and exploring potential career opportunities at JM Test Systems!
Please visit our careers page to see more job opportunities.
$74k-99k yearly est. 60d+ ago
Quality Assurance Manager
Knowhirematch
Quality assurance lead job in Baton Rouge, LA
Job DescriptionQuality Assurance Manager
Baton Rouge, LA
80-100K + Bonus + Full Benefits + Paid Relocation
The Quality Assurance Manager is the leading member of the site quality leadership team. This critical role is responsible for ensuring that all products manufactured at the site are safe, compliant with company, customer, and regulatory standards, and consistently meet quality expectations. This individual will provide essential analytical insight, oversee site program maintenance and implementation, and leverage product and process knowledge while actively collaborating with Manufacturing, Product Development, Supply Chain, and Customer Service teams.
Essential FunctionsQuality Program Execution and Maintenance
Partner with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans, and prerequisite programs.
Utilize operational excellence processes to drive quality priorities and change initiatives.
Maintain the site in a continuous audit-ready state.
Compliance, KPI's, and Operational Excellence
Accountable for quality performance and Key Performance Indicators (KPIs) through auditing, execution, and follow-ups.
Demonstrate ability to prioritize and bring visibility to non-conformances and key drivers impacting KPI's.
Assign actions for containment, correction, and prevention; drive root cause analysis and effective quality commercialization reviews, including specification reviews.
Incorporate operational excellence principles into daily ways of working.
Talent Management and Development
Provide technical expertise and accountability for a high-functioning quality team.
Partner with cross-functional groups to ensure structured onboarding is implemented site-wide.
Ensure ongoing training is structured to drive team success and skill development.
Systems, Culture, and Issue Management
Establish a Culture of Quality and Systems by driving the adoption of system tools and skill development within the function.
Responsible for ensuring food safety and quality, and/or customer issues are escalated for visibility and resource allocation in a timely manner.
Lead the preparation for customer visits and external audits.
Strategic Partnership
Partner with site leaders and cross-functional teams for goal setting, decision-making alignment, and training and development needs.
Support Supply Chain, Learning and Development, and Commercialization functions as needed.
Responsibilities
Area Focus People Develop and manage the performance of the site quality team. Build strong cross-functional relationships and influence site strategy & execution. Drive a culture of quality improvements; deliver and maintain current training focused on food safety and quality.Systems Accountable for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure they interface effectively with change control and commercialization processes. Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control. Performance Bring visibility to priorities with the largest positive impact on KPIs (e.g., Inspection/Compliance, First Pass Quality, Complaints, Disposals, Inventory Health, CAPA closure). Ensure professional and timely response to customers, inspectors, and auditors. Collaborate on new product/customer launches to quantify success probability and communicate risks/mitigations.ERP/LIMSAbility to become the site power user for ERP and LIMS systems.
Knowledge & Experience
Experience operating in an FDA-regulated environment, ideally food or dietary supplement.
Ability to assess and mitigate food safety, regulatory, and cost risks.
Effective application of sanitation principles.
Proven track record as an effective project manager with ability to prioritize and meet deadlines.
Experience with the execution of CAPA (Corrective and Preventive Action) and Customer Complaint systems.
Requirements
Requirements and Qualifications
Education: Bachelor's degree in a relevant field or equivalent relevant work experience.
Experience: 2+ years of experience in the food, supplement, or related industry.
Skills:
Team Leadership Experience
Project Management & Change Management Experience
Familiarity with FDA regulations.
Familiarity with a GFSI Scheme (e.g., SQF, BRC).
Certification: PCQI (Preventive Controls Qualified Individual) certification is required.
Physical: Ability to lift 50 lbs; required to stand, walk, sit, and reach.
$78k-121k yearly est. 15d ago
Quality Assurance Manager
Butler Recruitment Group
Quality assurance lead job in Baton Rouge, LA
Job Description
Quality Assurance Manager
Baton Rouge, LA
80-100K + Bonus + Full Benefits + Paid Relocation
The Quality Assurance Manager is the leading member of the site quality leadership team. This critical role is responsible for ensuring that all products manufactured at the site are safe, compliant with company, customer, and regulatory standards, and consistently meet quality expectations. This individual will provide essential analytical insight, oversee site program maintenance and implementation, and leverage product and process knowledge while actively collaborating with Manufacturing, Product Development, Supply Chain, and Customer Service teams.
Essential Functions
Quality Program Execution and Maintenance
Partner with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans, and prerequisite programs.
Utilize operational excellence processes to drive quality priorities and change initiatives.
Maintain the site in a continuous audit-ready state.
Compliance, KPI's, and Operational Excellence
Accountable for quality performance and Key Performance Indicators (KPIs) through auditing, execution, and follow-ups.
Demonstrate ability to prioritize and bring visibility to non-conformances and key drivers impacting KPI's.
Assign actions for containment, correction, and prevention; drive root cause analysis and effective quality commercialization reviews, including specification reviews.
Incorporate operational excellence principles into daily ways of working.
Talent Management and Development
Provide technical expertise and accountability for a high-functioning quality team.
Partner with cross-functional groups to ensure structured onboarding is implemented site-wide.
Ensure ongoing training is structured to drive team success and skill development.
Systems, Culture, and Issue Management
Establish a Culture of Quality and Systems by driving the adoption of system tools and skill development within the function.
Responsible for ensuring food safety and quality, and/or customer issues are escalated for visibility and resource allocation in a timely manner.
Lead the preparation for customer visits and external audits.
Strategic Partnership
Partner with site leaders and cross-functional teams for goal setting, decision-making alignment, and training and development needs.
Support Supply Chain, Learning and Development, and Commercialization functions as needed.
Responsibilities
Area
Focus
People
Develop and manage the performance of the site quality team. Build strong cross-functional relationships and influence site strategy & execution. Drive a culture of quality improvements; deliver and maintain current training focused on food safety and quality.
Systems
Accountable for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure they interface effectively with change control and commercialization processes. Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control.
Performance
Bring visibility to priorities with the largest positive impact on KPIs (e.g., Inspection/Compliance, First Pass Quality, Complaints, Disposals, Inventory Health, CAPA closure). Ensure professional and timely response to customers, inspectors, and auditors. Collaborate on new product/customer launches to quantify success probability and communicate risks/mitigations.
&n
$78k-121k yearly est. 8d ago
QA Consultant
Testingxperts 4.0
Quality assurance lead job in Baton Rouge, LA
Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Thanks & Regards,
Suneetha. G
*************** EXT 303 (O)
*************** (F)
Job Description
Skill : QA Consultant
Location : Baton Rouge - Louisiana
Number of resources needed: - 3
Duration: 6 + months
Detailed
Must have a minimum of 3 years' experience with quality assurance testing and practice delivery to an enterprise wide audience to improvement data accuracy and risk management.
Experience in MS SQL Server, Informatica DVO, Teradata and other database technologies required.
Experience with end-to-end QA testing efforts associated with project work required.
Must have understanding of common software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools.
Must have demonstrated experience working with automated testing, performance, load and stress testing and other types of testing as it relates to data.
Qualifications
Graduates
Additional Information
All your information will be kept confidential according to EEO guidelines.
$69k-94k yearly est. 60d+ ago
QA Analyst
eQ Brand 4.2
Quality assurance lead job in Baton Rouge, LA
· Utilizes discretion and independent judgement to identify, create and execute application functional and regression tests and test scenarios for validating requirements and user acceptance criteria.
· Collaborate with developers and product development teams to create responsive and compelling user scenarios and corner cases.
·
· Develop test data, execute test scripts and analyze results for validity and clarity.
· Develops, executes and maintains SQL queries/scripts and similar artifacts to validate completeness, integrity and accuracy of data.
· Designs and develops automated solutions (scripts, functions, programs and processes) to increase the efficiency of testing processes.
· Track, plan and coordinate the resolution of defects to ensure defect assignments are resolved within a timely manner.
· Provides and manages Sprint QA task estimations within a scrum/agile team.
· Controls and manages daily test activities.
· Perform effective exploratory, functional and regression testing to identify issues/defects.
· Documents, tracks and reports test results and issues/defects in a formal fashion. Analyzes these and recommends corrective action.
$59k-78k yearly est. 60d+ ago
Quality Assurance Analyst - Journeyman
ASM Research, An Accenture Federal Services Company
Quality assurance lead job in Baton Rouge, LA
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$58k-75k yearly est. 60d+ ago
ljc test
Vinformatix
Quality assurance lead job in Baton Rouge, LA
We are hiring individuals who can perform tasks.
Qualifications
Must be qualified!
Additional Information
add info
$40k-66k yearly est. 60d+ ago
ETL Test Lead
Fabergent 4.0
Quality assurance lead job in Baton Rouge, LA
Greetings from Fabergent, Kindly let me know if you are currently available in the job market Feel free to reach me on ************ or tissa ATfabergent.com Please respond with your updated profile if interested Job Title : ETL Test Lead
Duration: Long Term
Looking for ETL Test Lead with EDI Transactions with HIPAA Experience and also SSIS or any MSBI tool.
1) Strong SQL skills to create/validate the test data in ETL/EAI track testing
2) Experience with Conversion of SSIS packages to Informatica testing- Data Validation Option tool etc.,
3) Experience with ETL testing - running Informatica workflows, using DVO (Data Validation Option) are preferable
4) Experience with HIPAA X12 format files (27x, 837, 835 HIPAA transactions)
5) Knowledge on reading XC format of claims data
6) HP ALM/TFS
7) Any Automation experience is preferable (UFT, Load Runner or any other open source tools for volume/stress testing)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$68k-88k yearly est. 12h ago
MSR Level 1
Alliance Safety Council 4.4
Quality assurance lead job in Gonzales, LA
Alliance Safety Council
Member Service Representative Level I
Job Title: Member Service Representative Level I
Department: Member Services
Reports To: Member Services Manager
FLSA Status: Full-Time, Hourly Non Exempt
Summary: Member Service Representatives support the Member Services Department by providing support and assistance with training on products offered by the organization to our clients.
Supervisory Responsibilities: This position has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requires knowledge and understanding of English grammar, and basic computer skills. High school education or equivalent required including 1-3 years experience in the area of member services. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bilingual in Spanish a plus.
Essential Functions:
Be on time and at the assigned post every workday by assigned starting time.
Turn on and log on all CBT lab computers to ensure proper operation.
Turn on and log onto the database and e-mail. E-mail must be checked twice daily for updates and changes.
Open ************** and ***********************
Seat students according to CBT Lab Policy (CS-LAB-004).
If a student is registered for courses through another Alliance Safety Council, go to the applicable website and schedule at this time.
Monitor the Sterling queue and pass or fail the student's SSV as needed.
Print cards for students that pass and instruct those that fail their options.
Monitor students in the CBT lab to prevent cheating. Provide assistance as needed (according to the CBT Security Procedure).
Prepare rooms for instructor-led class when necessary.
The CBT lab is NEVER to be left unattended when there are students in the CBT lab. Two employees must be in the CBT lab at all times, according to the CBT Lab Security Policy (attached).
Assist instructors when necessary.
Assist member companies with issues involving registration or employee training.
Assist at the front desk as necessary.
The designated lab closer(s) should be prepared to stay until the last student is done testing or until at least 5:30 p.m. when necessary. Should a student still remain at 5:30 p.m. on a normal (no 3
rd
BOP) business day, ask them to stop testing and reschedule for the following business day.
The lab closer(s) is also responsible for making sure all card and ribbon stock is adequate for the following business day.
Close CBT lab according to CBT Lab Policy at the end of the day (CS-LAB-007).
Clean work areas daily.
Troubleshoot IT issues.
Responsible for greeting, in a professional manner, students that are scheduled to receive computer-based training (CBT).
Non-Essential Functions:
Other duties/tasks as may be assigned.
Qualifications
OTHER QUALIFICATIONS:
Computer Skills: Must be able to learn how to correctly select courses while using the Alliance Safety Council computer systems and databases.
Other Skills and Abilities: Must be dependable, able to communicate well with others, and act in a professional manner.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of a CSR Level 1, the employee must be able to stand for extended periods of time, be able to regularly walk, climb, balance, stoop and kneel and must occasionally lift and/or move up to 25 pounds
Work Schedule: Monday Saturday, days and times vary depending on office schedule. Occasionally one Saturday a quarter for training and development is required. Overtime may be required.
$70k-99k yearly est. 15d ago
Sr. Software Engineer - Test Framework
General Motors 4.6
Quality assurance lead job in Baton Rouge, LA
**The Role** As a Senior Software Engineer - Test Framework at GM, you will join the team focused on creating automation solutions that enable test automation throughout various stages of software development and integration. This role involves developing automation tools and frameworks for all systems and subsystems within the vehicle. This exciting opportunity is based in the central hub for developing automation enablers that is revolutionizing how GM develops and tests software. The Senior Software Engineer - Test Framework will gather input from various customer teams and translate their needs for automated testing into actionable solutions. This position offers the chance to collaborate with different business units across GM, providing significant opportunities for both technical and leadership growth.
**What You'll Do**
+ Develop Python automation libraries as part of a global automation ecosystem that enables efficient and effective testing of software
+ Own automation features and initiatives based on customer needs
+ Develop CI/CD and other pipelines to expand and maintain our framework's robust quality chain
+ Participate in code reviews and provide constructive feedback to team members on best practices and standards
+ Work as a technical mentor to deliver the training and guidance required to develop a highly capable software development team.
+ Foster and maintain a positive and collaborative work environment while driving process improvement and innovative solutions.
+ Actively participate in team scrum meetings including backlog refinement, iteration planning, and retrospectives.
+ Stay up to date with emerging technologies and trends in software automation
**Your Skills & Abilities (Required Qualifications)**
+ 5+ years of experience developing in multiple programming languages such as Python, Java, C++, C#, Groovy, Scala, etc.
+ Bachelor of Science in Computer Science, Electrical Engineering, Computer Engineering or related.
+ Hands-on test automation development expertise with in-depth knowledge of multiple open-source/commercial tools for test automation.
+ High level of oral and written communication skills to work independently and effectively with others.
**What Will Give You a Competitive Edge (Preferred Qualifications)**
+ Understanding of Vehicle Electrical Architecture and Subsystem/Features within the vehicle
+ Advanced degree in engineering or management/leadership.
+ Experience with automation frameworks such as Robot and developing enablers within them
+ 3 years of experience in Automotive SW Development or Test, including experience with test automation and test or software architecture.
+ Previous exposure to working in a software development team practicing Agile/Scrum.
_Compensation_ : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this role is $134,000 to $241,900. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
_Benefits:_
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$134k-241.9k yearly 60d+ ago
Quality Assurance and Communications Compliance Specialist - Louisiana TMC
Serco 4.2
Quality assurance lead job in Baton Rouge, LA
Baton Rouge, Louisiana, US Other 18445 Full-Time $57525.6 - $86288.93 Description & Qualifications** Description & Qualifications** Description & Qualifications** Join Serco as a Quality Assurance and Communications Compliance Specialist in Louisiana!
Serco is looking for an experienced candidate who has extensive knowledge of TMC and TIM best practices. You will support a state government customer by ensuring all contract and company requirements are met or exceeded. Our traffic management center operations teams work closely with state employees, local law enforcement and other first responders daily so our quality standards and processes are vital. As the Quality Assurance and Communications Compliance Specialist, you will provide firsthand knowledge of quality control and TMC operations best practices to ensure success.
**As a Quality Assurance and Communications Compliance Specialist, you can expect to:**
+ Be responsible for planning and directing the development of a Quality Assurance program and related processes and tools.
+ Assist the Project Manager in the creation of a Quality Management Plan as part of the overall project management plan.
+ Ensure quality of services provided against the PMP and implement corrective action as needed.
+ Inspect contract performance to endure compliance with quality management plan, report recommendations for corrective action as needed and direct the approved corrective actions.
+ Provide expertise to contract and program management personnel to ensure resolution of issues.
+ Be responsible for reviewing and reporting on Standard Operating Procedures, SLAs, and contract deliverables.
+ Act as quality SME and assist in developing subject-specific content for white papers, proposals and contract deliverables.
+ Be responsible for developing public facing communications compliance standards
+ Ensure program related communications to the public via multiple media platforms conform with program communications compliance standards
+ 25% in state travel, as required.
**To be successful in this role you will have:**
+ Three years' experience in transportation, incident, emergency management or similar practice
+ Two years' experience leading quality assurance and compliance efforts
+ Two years' experience managing social media platforms
+ Capability and experience in mentoring and evaluating traffic management operations or similar personnel.
+ Excellent oral and written communication skills, and the ability to communicate with partner agencies
+ Experience reporting and managing performance according to Service Level Agreement (SLA) standards, Key Performance Indicators (KPIs), and similar metrics in a TMC or like environment.
+ **This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.**
If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration.
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$57.5k-86.3k yearly Easy Apply 6d ago
Senior Automation Engineer
Champion Technology Services 3.7
Quality assurance lead job in Baton Rouge, LA
Position Overview The Automation Engineer III ensures successful completion of both company and client objectives at the project level. The primary focus of Automation Engineer III is to lead quality design, development, installation and fulfillment of processes and systems utilized for project execution. Primary Job Functions
Leads and participates in design and development of automation systems.
Tests, troubleshoots, and provides solutions for technical problems and team members.
Manages technical related tasks with internal team members.
Leads project tasks in design, development, testing, installation, commissioning, project closure and inspections/reporting.
Leads the following project tasks:
Project Kickoff
System Design / Procurement
Programming / Configuration
FAT
SAT / Commissioning
Close-out Documentation
Interfaces with the client / vendor on project technical requirements.
Leads overall compliance and quality of projects.
Responsible for delivery of all project tasks within allotted project budget.
Contributes to project scope and budget development.
Provides project level consultancy and client service.
Secondary Job Functions:
Ability to fulfill the role of Automation Engineer II.
Maintains awareness of future opportunities at client facilities and informs management.
Key Competencies
Leadership
Builds rapport, mentors and manages effective teams and work groups. Strong decision making skills, situational awareness and ability to perform under pressure.
Understands others and demonstrates cognitive and behavioral flexibility. (Emotional Intelligence)
Demonstrates and fosters maturity in judgment, ethics and integrity.
Functional
Business/Financial acumen.
High level of conflict resolution skills and the willingness to make difficult decisions specific to technology or resource needs.
Possesses an appreciation of business demands (schedule, scope, budget and client requirements).
Ability to analyze and evaluate work processes, work flow and budgets to maintain successful project delivery.
Demonstrates effective organizational, time management and planning skills.
Foundational
Demonstrates flexibility/adaptability in changing and challenging situations.
Demonstrates a passion for the business and its success
Clear and concise verbal and written communication.
Demonstrates a focus on customer service and attention to detail.
Demonstrates a commitment to continuous personal, peer and process improvement.
Fosters positive energy, creativity and teamwork across all departments/locations with the goal of furthering the company values and to support the company mission.
Requirements
Bachelor's Degree in Engineering and preferred 5 years of Automation or Controls related experience (includes relevant intern or co-op).
Experience should include a minimum of 2 years of leading automation tasks within a team.
Technical Expert of multiple automation system platforms including DCS, PLC, HMI, SCADA and other applicable systems.
Experience in implementing solutions based on industry standards (ISA, NFPA, NEC).
Ability to obtain ISA Certified Automation Professional (CAP ) certification.
Valid driver's license.
Reliable personal transportation with valid liability insurance.
Fluent in verbal and written English.
Available for after-hour, weekend and holidays.
Available for overnight and extended travel.
Ability to bend, stoop, crawl, walk and push, pull or lift 50+lbs for an extended period.
$76k-95k yearly est. 60d+ ago
SAP Software Engineer - Data Conversions, Data Quality, and Reporting
Cardinal Health 4.4
Quality assurance lead job in Baton Rouge, LA
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**_Responsibilities_**
+ Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP.
+ Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions.
+ Develop and maintain technical specifications, data mapping documents, and transformation rules.
+ Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems.
+ Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP.
+ Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration.
+ Define and monitor data quality metrics and key performance indicators (KPIs).
+ Work with business data stewards to correct data quality issues and promote data governance policies and standards.
+ Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori.
+ Translate business needs into technical specifications for reports and ad-hoc queries.
+ Optimize report performance and data extraction processes for efficiency.
+ Provide support and training to end-users on reporting tools to enable data-driven decision-making
**_Qualifications_**
+ Bachelor's Degree in related field preferred or equivalent work experience preferred
+ Proven experience in SAP Data Conversions, migrations and ETL processes.
+ Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud
+ Strong knowledge of SQL, data modelling and database concepts
+ Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes).
+ Excellent analytical, problem solving and communication skills
+ Ability to work both independently and collaboratively with cross-functional teams
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$94.9k-135.6k yearly 60d+ ago
Quality Assurance Associate
Louisiana Fish Fry Products
Quality assurance lead job in Baton Rouge, LA
**This is not an actual listing for an open position. The company will collect the applications/resumes received until there is an opening. Please do not call the company.
Starting Hourly Rate - $13/Hour
Monday - Friday, 7:30am - 5pm
Perform Quality Assurance
Complete and sign off on the Quality Start-Up Checklist for each line every morning or after a product changeover.
Daily quality check for correct product and film on the packaging line.
Daily quality check for proper bag integrity, making sure all seals are secure and the bag is in correct alignment.
Daily quality check for metal detectors making sure the equipment is calibrated and works properly.
Daily quality check for displays ensuring they contain correct case count and bags are properly orientated.
Daily quality check for correct code dating on both package and outer case.
Daily quality check for correct case labeling.
Daily quality checks using the weight control chart to weigh packages coming off of the packaging machines to ensure they are in compliance with net weight requirements.
Move from line to line on a continuous basis to make various checks, document these checks, and notify production employees and/or upper management of deficiencies.
Adhere to proper first in first out (FIFO) use techniques.
Keep work area clean and perform required cleaning at end of the shift.
Adhere to all safety guidelines and procedures
Adhere to all food safety guidelines and procedures
Adhere to the rules and regulations of all Louisiana Fish Fry regulatory agencies.
Adhere to all Good Manufacturing Practices
Perform all tasks as directed by direct supervisor or other management.
Complies with all company policies and procedures created to ensure the production of high-quality food-safe products.
Must have a high school diploma or equivalent and possess the reading, writing, and arithmetic skills necessary to perform the position's tasks. Must be able to use a calculator. Must be assertive enough to inform the operator when irregularities are found and to follow up to ensure correct standards are being met. Must be able to score acceptably on the Louisiana Fish Fry aptitude battery. Must be available to work hours outside of normal schedule. Must be able to lift 50 lbs. All descriptions listed are only intended to describe the general nature of the position and do not qualify as any type of contract with Louisiana Fish Fry.
LOUISIANA FISH FRY PRODUCTS LTD is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$13 hourly 60d+ ago
Entry Level Software Tester/Support Engineer
365 Labs
Quality assurance lead job in Baton Rouge, LA
Please read the following requirements carefully before submitting an application
365Labs builds State-of-the-Art systems for Public Safety, and we are looking for a QA Engineer to join our Products team. The QA Engineer will create tests, run test cycles, discover bugs and continuously work towards making our product better. Additionally he/she may be require users with their support issues.
Prospective candidates must be domiciled within a 30 mile radius of the 365Labs Baton Rouge Campus. If your application shows a Non Louisiana phone number or address, Please write a cover letter if you intend to move to Baton Rouge. In absence of the cover letter, the resume will be automatically rejected.
An ideal candidate would be someone who loves to learn, takes pride in delivering a quality product and likes to move fast.
In the beginning Manual Testing would be OK, however We strive to have as much automation as possible in our QA process, and so candidates would be expected to learn to code and automate the testing process.
The interview process will involve creating test cases for some mock scenarios and basic programming skills.
Duties:
• Create test cases and keep an up to date list of test cases for the application.
• Execute test cases for planned releases and perform ad-hoc testing as necessary.
• Automate test cases using C# to continuously become more efficient with the testing process.
• Act as the first level of escalation for support issues...
Knowledge of Azure DevOps and/or C# will be a plus
Salary: $15+/Hr
Role: Software Tester
Employment Type: Temp/Permanent Job, Full Time/Part Time
$15 hourly Auto-Apply 60d+ ago
Entry Level Software Tester/Support Engineer
365 Labs
Quality assurance lead job in Baton Rouge, LA
Job Description
Please read the following requirements carefully before submitting an application
365Labs builds State-of-the-Art systems for Public Safety, and we are looking for a QA Engineer to join our Products team. The QA Engineer will create tests, run test cycles, discover bugs and continuously work towards making our product better. Additionally he/she may be require users with their support issues.
Prospective candidates must be domiciled within a 30 mile radius of the 365Labs Baton Rouge Campus. If your application shows a Non Louisiana phone number or address, Please write a cover letter if you intend to move to Baton Rouge. In absence of the cover letter, the resume will be automatically rejected.
An ideal candidate would be someone who loves to learn, takes pride in delivering a quality product and likes to move fast.
In the beginning Manual Testing would be OK, however We strive to have as much automation as possible in our QA process, and so candidates would be expected to learn to code and automate the testing process.
The interview process will involve creating test cases for some mock scenarios and basic programming skills.
Duties:
• Create test cases and keep an up to date list of test cases for the application.
• Execute test cases for planned releases and perform ad-hoc testing as necessary.
• Automate test cases using C# to continuously become more efficient with the testing process.
• Act as the first level of escalation for support issues...
Knowledge of Azure DevOps and/or C# will be a plus
Salary: $15+/Hr
Role: Software Tester
Employment Type: Temp/Permanent Job, Full Time/Part Time
How much does a quality assurance lead earn in Baton Rouge, LA?
The average quality assurance lead in Baton Rouge, LA earns between $62,000 and $108,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.
Average quality assurance lead salary in Baton Rouge, LA
$82,000
What are the biggest employers of Quality Assurance Leads in Baton Rouge, LA?
The biggest employers of Quality Assurance Leads in Baton Rouge, LA are: